4/3/14 5:26 PM Customer Feedback Form - Google Drive

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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 7 58%
Good 2 17%
Excellent 3 25%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 6 50%
Good 2 17%
Excellent 4 33%
Not Applicable 0 0%
12 responses
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Summary
Name of School
Welcome Center Chanhassen Elementary Chaska MS West Chaska MS East East
Union Jonathan Elementary Pioneer Ridge MS Family Learning Center Chaska High
School Bluff Creek Chanhassen HS Chaska Elementary
Aesthetics/Appearance
A1: Front of school
A2: Signage (outdoor)
A3: Driving in/parking lot
Edit this form
Ila Saxena
4/3/14 5:26 PM Customer Feedback Form - Google Drive
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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 2 17%
Good 5 42%
Excellent 5 42%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 1 8%
Satisfactory 8 67%
Good 1 8%
Excellent 2 17%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 4 36%
Good 1 9%
Excellent 6 55%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 1 9%
Satisfactory 3 27%
Good 3 27%
Excellent 3 27%
Not Applicable 1 9%
A4: Security/Sign-in
A5: Office Area
A6: Hallways
4/3/14 5:26 PM Customer Feedback Form - Google Drive
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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 3 27%
Good 3 27%
Excellent 4 36%
Not Applicable 1 9%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 3 27%
Good 2 18%
Excellent 0 0%
Not Applicable 6 55%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 7 64%
Good 3 27%
Excellent 0 0%
Not Applicable 1 9%
A7: Evidence of Student Learning
A8: Bathroom Areas
A9: Signage (indoor)
Community
C1: Interactions
4/3/14 5:26 PM Customer Feedback Form - Google Drive
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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 3 27%
Good 6 55%
Excellent 2 18%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 2 18%
Good 2 18%
Excellent 7 64%
Not Applicable 0 0%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 0 0%
Good 0 0%
Excellent 10 91%
Not Applicable 1 9%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 2 18%
Good 6 55%
Excellent 3 27%
Not Applicable 0 0%
C2: Greeting
C3: Wait time
C4: Attention/care
4/3/14 5:26 PM Customer Feedback Form - Google Drive
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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 9 82%
Good 0 0%
Excellent 0 0%
Not Applicable 2 18%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 6 55%
Good 0 0%
Excellent 1 9%
Not Applicable 4 36%
Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 3 27%
Good 0 0%
Excellent 2 18%
Not Applicable 6 55%
C5: Diversity/volunteers
C6: After/Before School Care
C7: Behavior Management
Tour (Overall)
T1:
4/3/14 5:26 PM Customer Feedback Form - Google Drive
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Unsatisfactory 0 0%
Poor 0 0%
Satisfactory 0 0%
Good 5 45%
Excellent 6 55%
Not Applicable 0 0%
Additional Comments
Tour was brief, but principal made extra effort to fit in a scheduled tour. This visit was not a
scheduled tour. The information was given by HS employee very briefly. Tour guide genuinely
happy to be offering information about school. Although tour was offered, visitor declined due to
lack of time. Friendly and personable Very enthusiastic staff person giving tour. Principal
spoke very highly of school and initiatives. Principal very willing to answer questions, shared many
positives about school.
Number of daily responses