2-1

The
Management
Environment
Chapter 3
Learning Outcomes
Explain what the external environment is and
why its important.
Discuss how the external environment affects
managers.
Define what organizational culture is and why
its important.
Describe how organizational culture affects
managers.
2-2
2-3
2.1
Explain what the
external
environment is and
why its important.


External Environment

Factors, forces, situations, and events outside
the organization that affect its performance.

2-4
Components of the External
Environment
2-5
2-16
2.2
Discuss how the
external
environment affects
managers.
How Does External Environment
Affect Managers?

Jobs and employment
Assessing environmental uncertainty
Managing stakeholder relationships



2-17
Managing Stakeholder
Relationships

Stakeholders:
any constituencies in an organizations
environment that are affected by that
organizations decisions and actions.

2-19
Organizational Stakeholders
2-20
2-22
2.3
Define what
organizational
culture is and
explain why its
important.
What is Organizational Culture?
2-23
Organizational Culture

Shared values, principles, traditions,
and ways of doing things that influence the
way an organizations members act.
2-24
Culture is:

1. Perceived
2. Descriptive
3. Shared

2-25
Dimensions of Culture
2-26
2-28
2.4
Describe how
organizational
culture affects
managers.
How Does Organizational Culture
Affect Managers

Effect on what employees do and how they
behave
Effect on what managers do
2-29
2-34
Managerial Decisions Influenced by
Culture
2-35