Professional Documents
Culture Documents
WEF GlobalInformationTechnology Report 2014
WEF GlobalInformationTechnology Report 2014
Insight Report
Contents
Preface
67
Foreword
vii
Foreword
ix
73
Executive Summary
xi
xix
81
87
95
35
249
43
323
329
Partner Institutes
335
Acknowledgments
343
53
61
Preface
JENNIFER BLANKE and ALAN MARCUS
Foreword
JOHN CHAMBERS
Foreword
CESARE MAINARDI
Executive Summary
BEAT BILBAO-OSORIO, World Economic Forum
SOUMITRA DUTTA , Cornell University
BRUNO LANVIN, INSEAD
Executive Summary
Executive Summary
Executive Summary
Executive Summary
2.
3.
4.
5.
6.
Executive Summary
Executive Summary
REFERENCES
Alexander, C. P. 1983. The New Economy. Time Magazine, May
30. Available at http://content.time.com/time/magazine/
article/0,9171,926013,00.html.
Kakutani, M. 2010. A Rebel in Cyberspace, Fighting Collectivism.
Books of the Times, January 14. The New York Times. Available at
http://www.nytimes.com/2010/01/15/books/15book.html?_r=0.
Lanier, J. 2010. You Are Not a Gadget. New York: Vintage Books,
Random House.
The Networked
Readiness Index
Rankings
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Country/Economy
Value
Finland
Singapore
Sweden
Netherlands
Norway
Switzerland
United States
Hong Kong SAR
United Kingdom
Korea, Rep.
Luxembourg
Germany
Denmark
Taiwan, China
Israel
Japan
Canada
Australia
Iceland
New Zealand
Estonia
Austria
Qatar
United Arab Emirates
France
Ireland
Belgium
Malta
Bahrain
Malaysia
Lithuania
Saudi Arabia
Portugal
Spain
Chile
Slovenia
Cyprus
Kazakhstan
Latvia
Oman
Puerto Rico
Czech Republic
Panama
Jordan
Brunei Darussalam
Croatia
Hungary
Mauritius
Azerbaijan
Russian Federation
Turkey
Montenegro
Costa Rica
Poland
Barbados
Uruguay
Macedonia, FYR
Italy
Slovak Republic
Georgia
Mongolia
China
Colombia
Indonesia
Armenia
Seychelles
Thailand
Bosnia and Herzegovina
Brazil
South Africa
Trinidad and Tobago
Kuwait
Bulgaria
Greece
6.04
5.97
5.93
5.79
5.70
5.62
5.61
5.60
5.54
5.54
5.53
5.50
5.50
5.47
5.42
5.41
5.41
5.40
5.30
5.27
5.27
5.26
5.22
5.20
5.09
5.07
5.06
4.96
4.86
4.83
4.78
4.78
4.73
4.69
4.61
4.60
4.60
4.58
4.58
4.56
4.54
4.49
4.36
4.36
4.34
4.34
4.32
4.31
4.31
4.30
4.30
4.27
4.25
4.24
4.22
4.22
4.19
4.18
4.12
4.09
4.07
4.05
4.05
4.04
4.03
4.02
4.01
3.99
3.98
3.98
3.97
3.96
3.96
3.95
2013 rank
(out of 144)
1
2
3
4
5
6
9
14
7
11
16
13
8
10
15
21
12
18
17
20
22
19
23
25
26
27
24
28
29
30
32
31
33
38
34
37
35
43
41
40
36
42
46
47
57
51
44
55
56
54
45
48
53
49
39
52
67
50
61
65
59
58
66
76
82
79
74
78
60
70
72
62
71
64
Rank
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
Country/Economy
Value
2013 rank
(out of 144)
Romania
Sri Lanka
Moldova
Philippines
Mexico
Serbia
Ukraine
Ecuador
India
Vietnam
Rwanda
Jamaica
Tunisia
Guyana
Cape Verde
Peru
Egypt
Kenya
Dominican Republic
Bhutan
Albania
Ghana
Lebanon
El Salvador
Morocco
Argentina
Guatemala
Paraguay
Botswana
Iran, Islamic Rep.
Namibia
Venezuela
Gambia, The
Cambodia
Lao PDR
Zambia
Pakistan
Nigeria
Suriname
Senegal
Uganda
Honduras
Zimbabwe
Kyrgyz Republic
Bangladesh
Bolivia
Liberia
Cte d'Ivoire
Nepal
Nicaragua
Tanzania
Swaziland
Mali
Gabon
Algeria
Ethiopia
Cameroon
Malawi
Lesotho
Sierra Leone
Benin
Burkina Faso
Mozambique
Libya
Madagascar
Yemen
Timor-Leste
Mauritania
Haiti
Angola
Guinea
Myanmar
Burundi
Chad
3.95
3.94
3.89
3.89
3.89
3.88
3.87
3.85
3.85
3.84
3.78
3.77
3.77
3.77
3.73
3.73
3.71
3.71
3.69
3.68
3.66
3.65
3.64
3.63
3.61
3.53
3.52
3.47
3.43
3.42
3.41
3.39
3.38
3.36
3.34
3.34
3.33
3.31
3.30
3.30
3.25
3.24
3.24
3.22
3.21
3.21
3.19
3.14
3.09
3.08
3.04
3.00
3.00
2.98
2.98
2.95
2.94
2.90
2.88
2.85
2.82
2.78
2.77
2.75
2.74
2.73
2.69
2.61
2.52
2.52
2.48
2.35
2.31
2.22
75
69
77
86
63
87
73
91
68
84
88
85
n/a
100
81
103
80
92
90
n/a
83
95
94
93
89
99
102
104
96
101
111
108
98
106
n/a
115
105
113
117
107
110
109
116
118
114
119
97
120
126
125
127
136
122
121
131
128
124
129
138
143
123
130
133
132
137
139
134
135
141
n/a
140
n/a
144
142
Part 1
The Current Networked
Readiness Landscape
and Rewards and Risks
of Big Data
CHAPTER 1.1
DRIVERS
IMPACTS
Environment
Infrastructure
Affordability
Individual
Skills
Business
Economic
Government
Social
Readiness
Usage
Component subindexes
Pillars
Environment
Affordability
Skills
Networked
Readiness Index
Individual usage
Usage
Business usage
Government usage
Economic impacts
Impacts
Social impacts
Impact subindex
The impact subindex gauges the broad economic
and social impacts accruing from ICTs to boost
competitiveness and well-being and that reflect the
transformation toward an ICT- and technology-savvy
economy and society. It includes a total of eight
variables.
The economic impacts pillar (four variables)
measures the effect of ICTs on competitiveness thanks
to the generation of technological and non-technological
innovations in the shape of patents, new products
or processes, and novel organizational practices. In
addition, it also measures the overall shift of an economy
toward more knowledge-intensive activities.
The social impacts pillar (four variables) aims to
assess the ICT-driven improvements in well-being that
result from their impacts on the environment, education,
energy consumption, health progress, or more-active
civil participation. At the moment, because of data
limitations, this pillar focuses on measuring the extent
to which governments are becoming more efficient in
the use of ICTs and provide increased online services to
their citizens, and thus improving their e-participation.
It also assesses the extent to which ICTs are present in
education, as a proxy for the potential benefits that are
associated with the use of ICTs in education.
Figure 3: Breakdown of indicators used in the Networked Readiness Index 2014 by data source
EXECUTIVE OPINION
SURVEY
27 INDICATORS
(50%)
INDICATORS FROM
OTHER SOURCES
27 INDICATORS
(50%)
TOTAL: 54 INDICATORS
Value
n
n
n
n
n
n
5.47.0 (best)
5.05.4
4.05.0
3.34.0
1.0(worst)3.3
Not covered
TOP 10
As in previous years, the top 10 spots continue to be
dominated by Northern European economies, the
Asian Tigers, and some of the most advanced Western
economies. Three Nordic economiesFinland,
Sweden, and Norwaylead the rankings and are
positioned among the top 5. Denmark and Iceland,
the remaining two Nordic economies, also perform
strongly, and despite small slips this year they feature
among the top 20. Overall, their performance in terms of
ICT readiness, with excellent digital infrastructures and
robust innovation systems, allows them to score very
highly both in ICT usewith almost universal Internet
use, for exampleand in innovation performances. The
Asian Tigerscomposed of Singapore, Hong Kong
SAR, the Republic of Korea, and Taiwan (China)also
perform very strongly, all of them positioned at the
forefront of the NRI and with Singapore, Hong Kong
SAR, and the Republic of Korea featuring among
the top 10. All these economies continue to boast
outstanding business and innovation environments that
are consistently ranked among the most conducive to
entrepreneurship in the world. Finally, the top 10 includes
some of the most advanced Western economiesthe
Netherlands, Switzerland, the United States, and the
United Kingdomthat have recognized the potential of
ICTs to embark in a new economic and social revolution,
and thus have substantially invested in developing their
digital potential.
In dynamic terms, this year the rankings remain very
stable, with no movement in the top 6 and negligible
Finland
Singapore
Sweden
Netherlands
Norway
Switzerland
United States
Hong Kong SAR
United Kingdom
Korea, Rep.
Luxembourg
Germany
Denmark
Taiwan, China
Israel
Japan
Canada
Australia
Iceland
New Zealand
Estonia
Austria
Qatar
United Arab Emirates
France
Ireland
Belgium
Malta
Bahrain
Malaysia
Lithuania
Saudi Arabia
Portugal
Spain
Chile
Slovenia
Cyprus
Kazakhstan
Latvia
Oman
Puerto Rico
Czech Republic
Panama
Jordan
Brunei Darussalam
Croatia
Hungary
Mauritius
Azerbaijan
Russian Federation
Turkey
Montenegro
Costa Rica
Poland
Barbados
Uruguay
Macedonia, FYR
Italy
Slovak Republic
Georgia
Mongolia
China
Colombia
Indonesia
Armenia
Seychelles
Thailand
Bosnia and Herzegovina
Brazil
South Africa
Trinidad and Tobago
Kuwait
Bulgaria
Greece
6.04
5.97
5.93
5.79
5.70
5.62
5.61
5.60
5.54
5.54
5.53
5.50
5.50
5.47
5.42
5.41
5.41
5.40
5.30
5.27
5.27
5.26
5.22
5.20
5.09
5.07
5.06
4.96
4.86
4.83
4.78
4.78
4.73
4.69
4.61
4.60
4.60
4.58
4.58
4.56
4.54
4.49
4.36
4.36
4.34
4.34
4.32
4.31
4.31
4.30
4.30
4.27
4.25
4.24
4.22
4.22
4.19
4.18
4.12
4.09
4.07
4.05
4.05
4.04
4.03
4.02
4.01
3.99
3.98
3.98
3.97
3.96
3.96
3.95
2013 rank
(out of 144)
1
2
3
4
5
6
9
14
7
11
16
13
8
10
15
21
12
18
17
20
22
19
23
25
26
27
24
28
29
30
32
31
33
38
34
37
35
43
41
40
36
42
46
47
57
51
44
55
56
54
45
48
53
49
39
52
67
50
61
65
59
58
66
76
82
79
74
78
60
70
72
62
71
64
Group*
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
ADV
MENA
MENA
ADV
ADV
ADV
ADV
MENA
DEVASIA
CEE
MENA
ADV
ADV
LATAM
ADV
ADV
CIS
CEE
MENA
ADV
ADV
LATAM
MENA
DEVASIA
CEE
CEE
SSA
CIS
CIS
CEE
CEE
LATAM
CEE
LATAM
LATAM
CEE
ADV
ADV
CIS
CIS
DEVASIA
LATAM
DEVASIA
CIS
SSA
DEVASIA
CEE
LATAM
SSA
LATAM
MENA
CEE
ADV
Rank
Country/Economy
Value
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
Romania
Sri Lanka
Moldova
Philippines
Mexico
Serbia
Ukraine
Ecuador
India
Vietnam
Rwanda
Jamaica
Tunisia
Guyana
Cape Verde
Peru
Egypt
Kenya
Dominican Republic
Bhutan
Albania
Ghana
Lebanon
El Salvador
Morocco
Argentina
Guatemala
Paraguay
Botswana
Iran, Islamic Rep.
Namibia
Venezuela
Gambia, The
Cambodia
Lao PDR
Zambia
Pakistan
Nigeria
Suriname
Senegal
Uganda
Honduras
Zimbabwe
Kyrgyz Republic
Bangladesh
Bolivia
Liberia
Cte d'Ivoire
Nepal
Nicaragua
Tanzania
Swaziland
Mali
Gabon
Algeria
Ethiopia
Cameroon
Malawi
Lesotho
Sierra Leone
Benin
Burkina Faso
Mozambique
Libya
Madagascar
Yemen
Timor-Leste
Mauritania
Haiti
Angola
Guinea
Myanmar
Burundi
Chad
3.95
3.94
3.89
3.89
3.89
3.88
3.87
3.85
3.85
3.84
3.78
3.77
3.77
3.77
3.73
3.73
3.71
3.71
3.69
3.68
3.66
3.65
3.64
3.63
3.61
3.53
3.52
3.47
3.43
3.42
3.41
3.39
3.38
3.36
3.34
3.34
3.33
3.31
3.30
3.30
3.25
3.24
3.24
3.22
3.21
3.21
3.19
3.14
3.09
3.08
3.04
3.00
3.00
2.98
2.98
2.95
2.94
2.90
2.88
2.85
2.82
2.78
2.77
2.75
2.74
2.73
2.69
2.61
2.52
2.52
2.48
2.35
2.31
2.22
2013 rank
(out of 144)
75
69
77
86
63
87
73
91
68
84
88
85
n/a
100
81
103
80
92
90
n/a
83
95
94
93
89
99
102
104
96
101
111
108
98
106
n/a
115
105
113
117
107
110
109
116
118
114
119
97
120
126
125
127
136
122
121
131
128
124
129
138
143
123
130
133
132
137
139
134
135
141
n/a
140
n/a
144
142
Group*
CEE
DEVASIA
CIS
DEVASIA
LATAM
CEE
CIS
LATAM
DEVASIA
DEVASIA
SSA
LATAM
MENA
LATAM
SSA
LATAM
MENA
SSA
LATAM
DEVASIA
CEE
SSA
MENA
LATAM
MENA
LATAM
LATAM
LATAM
SSA
MENA
SSA
LATAM
SSA
DEVASIA
DEVASIA
SSA
MENA
SSA
LATAM
SSA
SSA
LATAM
SSA
CIS
DEVASIA
LATAM
SSA
SSA
DEVASIA
LATAM
SSA
SSA
SSA
SSA
MENA
SSA
SSA
SSA
SSA
SSA
SSA
SSA
SSA
MENA
SSA
MENA
DEVASIA
MENA
LATAM
SSA
SSA
DEVASIA
SSA
SSA
Note: Group classification follows the International Monetary Funds classification (situation as of October 2013).
* Groups: ADV = Advanced economies; CIS = Commonwealth of Independent States and Mongolia; DEVASIA = Developing Asia; LATAM = Latin America and the Caribbean; MENA = Middle East
and North Africa; SSA = Sub-Saharan Africa.
ENVIRONMENT SUBINDEX
Rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Political and
regulatory
environment
Business and
innovation
environment
ENVIRONMENT SUBINDEX
Country/Economy
Score
Rank
Score
Rank
Score
Rank
Singapore
New Zealand
Finland
Hong Kong SAR
United Kingdom
Netherlands
Norway
Sweden
Switzerland
Canada
Luxembourg
Ireland
Qatar
Australia
United States
Denmark
Germany
United Arab Emirates
Belgium
Iceland
Japan
Israel
Austria
Malaysia
Taiwan, China
Estonia
Saudi Arabia
Rwanda
Chile
France
South Africa
Puerto Rico
Oman
Korea, Rep.
Portugal
Malta
Mauritius
Barbados
Cyprus
Bahrain
Jordan
Latvia
Lithuania
Turkey
Spain
Panama
Slovenia
Ghana
Czech Republic
Hungary
Uruguay
Montenegro
Macedonia, FYR
Brunei Darussalam
Poland
Thailand
Kazakhstan
Croatia
Namibia
Zambia
Botswana
Seychelles
Indonesia
Costa Rica
Guyana
Lao PDR
Jamaica
Gambia, The
Cape Verde
Azerbaijan
Bulgaria
Mongolia
Georgia
Slovak Republic
5.87
5.63
5.62
5.56
5.50
5.48
5.46
5.45
5.41
5.39
5.31
5.27
5.23
5.20
5.19
5.19
5.14
5.10
5.08
5.01
4.99
4.97
4.97
4.95
4.94
4.88
4.86
4.83
4.83
4.82
4.76
4.75
4.69
4.68
4.63
4.62
4.61
4.58
4.57
4.52
4.45
4.44
4.41
4.38
4.31
4.31
4.28
4.23
4.23
4.22
4.21
4.21
4.21
4.20
4.12
4.12
4.11
4.10
4.10
4.07
4.05
4.05
4.04
4.00
4.00
3.99
3.96
3.95
3.94
3.94
3.94
3.91
3.91
3.90
1
2
3
11
5
8
7
6
9
12
4
13
14
15
22
19
10
24
21
27
16
28
18
25
34
26
31
17
38
23
20
29
32
42
39
30
33
35
45
48
44
53
52
55
47
62
72
41
51
54
57
80
67
46
65
79
61
88
37
59
40
49
68
63
64
50
60
36
58
66
105
98
97
83
5.90
5.88
5.86
5.40
5.66
5.53
5.54
5.63
5.51
5.31
5.73
5.29
5.23
5.23
5.00
5.16
5.41
4.91
5.01
4.81
5.23
4.67
5.19
4.84
4.43
4.83
4.59
5.22
4.34
4.97
5.05
4.64
4.54
4.18
4.26
4.63
4.48
4.42
4.16
4.07
4.16
4.01
4.02
4.00
4.09
3.76
3.66
4.19
4.05
4.00
3.96
3.56
3.74
4.15
3.75
3.56
3.80
3.51
4.38
3.82
4.26
4.07
3.71
3.76
3.76
4.06
3.82
4.39
3.91
3.75
3.29
3.39
3.40
3.55
1
8
9
2
10
5
6
15
12
3
29
16
17
21
7
18
31
13
22
19
40
14
39
24
4
28
23
55
11
47
53
33
36
20
25
49
43
42
26
27
41
32
37
38
51
35
30
66
60
56
54
34
46
69
52
45
58
44
112
63
107
90
62
70
71
97
80
125
93
77
50
57
59
68
5.84
5.37
5.37
5.72
5.33
5.44
5.38
5.26
5.31
5.46
4.90
5.25
5.23
5.17
5.38
5.21
4.87
5.28
5.14
5.21
4.75
5.27
4.75
5.07
5.45
4.93
5.12
4.45
5.32
4.67
4.48
4.86
4.84
5.19
5.00
4.62
4.75
4.75
4.98
4.96
4.75
4.86
4.79
4.77
4.54
4.85
4.89
4.28
4.41
4.44
4.46
4.86
4.67
4.25
4.49
4.69
4.42
4.69
3.81
4.33
3.84
4.02
4.36
4.24
4.23
3.92
4.10
3.50
3.98
4.13
4.59
4.43
4.42
4.25
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
Political and
regulatory
environment
Business and
innovation
environment
Country/Economy
Score
Rank
Score
Rank
Score
Mexico
Bhutan
China
Kuwait
Sri Lanka
Bosnia and Herzegovina
Ecuador
Liberia
Armenia
Morocco
Romania
Iran, Islamic Rep.
Russian Federation
Italy
Greece
Philippines
India
Kenya
Peru
Trinidad and Tobago
Albania
Vietnam
Dominican Republic
Cambodia
Lesotho
Senegal
Colombia
Tunisia
Lebanon
Uganda
Guatemala
Serbia
Malawi
Sierra Leone
Nigeria
El Salvador
Cte dIvoire
Ethiopia
Swaziland
Ukraine
Tanzania
Brazil
Mali
Pakistan
Egypt
Madagascar
Moldova
Kyrgyz Republic
Nepal
Mozambique
Cameroon
Burkina Faso
Benin
Nicaragua
Honduras
Paraguay
Bolivia
Bangladesh
Zimbabwe
Gabon
Argentina
Libya
Suriname
Timor-Leste
Yemen
Mauritania
Haiti
Guinea
Algeria
Burundi
Venezuela
Myanmar
Angola
Chad
3.88
3.87
3.87
3.85
3.85
3.83
3.81
3.80
3.80
3.79
3.79
3.79
3.78
3.77
3.76
3.76
3.76
3.75
3.75
3.73
3.72
3.68
3.68
3.66
3.66
3.64
3.64
3.64
3.63
3.59
3.59
3.58
3.57
3.55
3.54
3.53
3.52
3.50
3.49
3.48
3.47
3.45
3.44
3.44
3.44
3.43
3.42
3.39
3.39
3.36
3.35
3.35
3.33
3.32
3.31
3.30
3.22
3.21
3.20
3.20
3.19
3.17
3.16
3.14
2.94
2.91
2.84
2.77
2.76
2.73
2.72
2.68
2.59
2.40
70
43
56
75
74
76
89
92
104
81
101
86
100
99
114
87
73
71
119
93
117
91
110
95
90
106
96
94
142
77
123
118
69
82
112
121
116
102
84
130
85
78
111
124
115
129
126
131
125
113
132
108
107
103
128
136
109
138
122
120
135
141
134
127
143
133
144
139
140
146
148
137
145
147
3.68
4.17
3.97
3.61
3.62
3.59
3.51
3.45
3.32
3.56
3.38
3.53
3.39
3.39
3.20
3.51
3.64
3.67
3.10
3.45
3.14
3.47
3.24
3.43
3.48
3.26
3.41
3.44
2.62
3.57
3.02
3.11
3.70
3.55
3.23
3.10
3.16
3.37
3.55
2.89
3.54
3.57
3.23
3.00
3.18
2.90
2.98
2.89
2.99
3.22
2.87
3.24
3.25
3.32
2.95
2.66
3.24
2.65
3.06
3.10
2.78
2.64
2.84
2.95
2.58
2.86
2.58
2.65
2.64
2.43
2.30
2.66
2.52
2.43
85
123
115
81
82
83
78
75
67
88
72
86
73
76
64
92
103
110
61
91
65
100
79
98
108
89
104
109
48
121
74
87
130
124
106
95
102
120
129
84
132
135
119
101
117
94
105
99
113
126
111
128
131
136
118
96
139
114
133
137
122
116
127
134
138
143
141
144
145
142
140
146
147
148
4.07
3.57
3.76
4.09
4.08
4.08
4.12
4.15
4.28
4.03
4.20
4.04
4.17
4.15
4.32
4.01
3.87
3.83
4.39
4.01
4.31
3.88
4.12
3.90
3.84
4.02
3.87
3.83
4.63
3.61
4.16
4.04
3.43
3.55
3.85
3.96
3.87
3.64
3.44
4.08
3.39
3.33
3.65
3.88
3.69
3.97
3.85
3.89
3.78
3.49
3.83
3.45
3.41
3.31
3.67
3.94
3.20
3.77
3.35
3.30
3.61
3.69
3.48
3.33
3.30
2.95
3.09
2.89
2.87
3.03
3.15
2.71
2.65
2.36
READINESS SUBINDEX
Rank Country/Economy
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Finland
Iceland
Sweden
Norway
United States
Singapore
Taiwan, China
Germany
Australia
Switzerland
Austria
Hong Kong SAR
Canada
Denmark
Netherlands
Cyprus
Korea, Rep.
Luxembourg
Japan
Israel
United Kingdom
Estonia
Malta
Lithuania
Belgium
Ireland
France
Slovenia
Latvia
Spain
Kazakhstan
Bahrain
Italy
Ukraine
Czech Republic
Qatar
Russian Federation
United Arab Emirates
Poland
Georgia
Croatia
Turkey
Portugal
Mongolia
New Zealand
Bosnia and Herzegovina
Mauritius
Jordan
Azerbaijan
Costa Rica
Armenia
Romania
Serbia
Saudi Arabia
Moldova
Trinidad and Tobago
Oman
Panama
Malaysia
Chile
Montenegro
Greece
Thailand
Kuwait
Indonesia
Slovak Republic
Hungary
Uruguay
Sri Lanka
Colombia
Macedonia, FYR
Venezuela
China
Seychelles
Score
Rank Score
Rank Score
6.61
6.44
6.39
6.28
6.27
6.20
6.17
6.16
6.15
6.15
6.14
6.11
6.10
6.06
5.97
5.95
5.93
5.91
5.84
5.76
5.74
5.73
5.73
5.69
5.66
5.65
5.64
5.60
5.60
5.60
5.57
5.52
5.49
5.49
5.49
5.48
5.46
5.44
5.40
5.39
5.38
5.35
5.35
5.31
5.27
5.25
5.22
5.22
5.21
5.21
5.13
5.11
5.11
5.11
5.10
5.09
5.07
5.06
5.03
5.01
4.99
4.97
4.97
4.95
4.92
4.91
4.89
4.88
4.88
4.85
4.85
4.78
4.76
4.76
1
2
3
6
4
16
5
11
8
9
10
26
7
20
14
28
13
17
21
29
15
25
18
45
22
19
27
24
41
32
58
39
42
74
23
31
47
30
38
59
54
48
36
69
12
63
76
88
55
92
53
51
49
33
60
57
70
65
71
44
46
40
73
52
85
62
64
50
104
80
61
91
86
43
18
13
10
28
21
46
53
43
49
66
34
22
65
29
69
39
57
56
54
35
79
61
90
12
101
98
72
82
26
41
2
25
32
3
84
100
14
85
52
4
36
17
62
7
127
30
11
6
40
15
63
68
67
96
31
74
33
27
48
81
103
102
47
76
37
71
94
80
38
44
88
20
60
113
6.88
6.88
6.85
6.80
6.83
6.30
6.81
6.48
6.79
6.69
6.53
5.88
6.79
6.15
6.42
5.80
6.42
6.29
6.09
5.71
6.36
5.94
6.28
4.85
6.04
6.17
5.80
5.95
5.03
5.48
4.50
5.05
4.91
4.06
6.04
5.60
4.81
5.62
5.07
4.50
4.57
4.78
5.18
4.19
6.42
4.38
3.88
3.51
4.55
3.43
4.58
4.69
4.77
5.32
4.44
4.52
4.14
4.28
4.12
4.86
4.81
5.04
4.07
4.65
3.58
4.40
4.35
4.76
3.12
3.74
4.43
3.44
3.53
4.91
6.41
6.44
6.48
6.18
6.36
5.88
5.74
5.94
5.83
5.40
6.09
6.36
5.41
6.17
5.37
6.00
5.72
5.73
5.73
6.05
5.16
5.51
4.99
6.45
4.59
4.68
5.27
5.12
6.21
5.99
6.88
6.29
6.09
6.88
5.09
4.59
6.44
5.09
5.78
6.82
6.03
6.43
5.47
6.61
3.24
6.12
6.47
6.64
5.99
6.44
5.45
5.39
5.39
4.73
6.12
5.25
6.09
6.20
5.88
5.13
4.54
4.59
5.88
5.18
6.03
5.31
4.80
5.14
6.02
5.93
5.04
6.39
5.57
3.92
Skills
Rank Score
1
13
21
17
32
2
14
12
20
3
22
10
8
18
7
11
31
27
29
39
28
25
16
23
4
9
19
26
35
50
51
58
43
37
49
5
64
33
48
78
36
80
46
65
6
57
52
38
66
24
47
54
63
55
84
42
73
86
67
71
34
53
74
70
61
72
41
83
40
76
68
94
59
44
6.55
5.99
5.83
5.86
5.62
6.42
5.96
6.05
5.85
6.36
5.79
6.08
6.10
5.85
6.12
6.05
5.66
5.73
5.69
5.51
5.69
5.76
5.90
5.78
6.34
6.09
5.85
5.74
5.56
5.33
5.32
5.23
5.47
5.54
5.33
6.26
5.13
5.62
5.34
4.85
5.55
4.85
5.40
5.12
6.14
5.25
5.32
5.51
5.09
5.76
5.37
5.26
5.15
5.26
4.74
5.49
4.99
4.72
5.09
5.02
5.62
5.29
4.95
5.03
5.16
5.01
5.50
4.75
5.51
4.89
5.07
4.50
5.18
5.44
Infrastructure
and digital
content
Affordability
READINESS SUBINDEX
Skills
Rank Country/Economy
Score
Rank Score
Rank Score
Rank Score
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
4.75
4.71
4.65
4.65
4.63
4.62
4.60
4.60
4.59
4.58
4.57
4.57
4.55
4.52
4.46
4.43
4.40
4.40
4.35
4.34
4.31
4.24
4.20
4.17
4.14
4.13
4.12
4.09
4.05
4.02
3.97
3.95
3.92
3.89
3.89
3.87
3.82
3.80
3.73
3.70
3.58
3.46
3.34
3.32
3.31
3.31
3.30
3.23
3.17
3.15
3.14
3.12
3.08
3.07
3.03
2.99
2.85
2.80
2.78
2.76
2.70
2.70
2.65
2.63
2.63
2.61
2.59
2.31
2.29
2.29
2.28
2.24
2.21
2.16
34
56
121
37
77
98
89
72
75
67
119
90
83
79
66
95
35
101
99
81
93
102
128
68
94
78
127
107
87
112
110
96
100
115
124
103
141
113
97
145
114
106
132
109
117
129
82
84
120
105
108
130
116
118
125
131
123
111
139
122
135
126
143
146
134
142
138
137
140
144
133
148
147
136
119 3.74
91 4.97
8 6.59
129 3.12
99 4.62
70 5.37
75 5.24
50 5.81
92 4.89
45 5.89
1 7.00
87 5.07
73 5.25
89 5.03
n/a n/a
59 5.65
144 1.99
86 5.08
16 6.44
93 4.89
51 5.78
55 5.73
24 6.33
112 3.97
97 4.73
121 3.69
42 5.96
106 4.45
95 4.75
23 6.34
19 6.40
116 3.83
78 5.17
77 5.18
64 5.41
118 3.74
9 6.49
58 5.68
105 4.50
5 6.78
126 3.36
125 3.37
109 4.09
142 2.39
107 4.42
83 5.12
140 2.48
145 1.73
111 4.03
120 3.70
128 3.13
124 3.40
117 3.78
143 2.28
130 3.10
138 2.66
137 2.75
133 2.83
104 4.53
134 2.82
115 3.85
139 2.62
136 2.77
110 4.07
122 3.69
108 4.09
114 3.88
132 3.06
135 2.78
141 2.42
n/a n/a
123 3.44
131 3.10
146 1.00
56
91
88
30
45
60
69
105
75
114
101
62
81
87
90
99
15
77
120
95
111
107
108
97
98
79
102
82
106
128
136
89
122
112
110
85
121
127
119
131
93
104
113
92
132
138
109
96
129
133
123
117
134
100
118
103
124
135
145
130
140
125
116
141
142
143
146
147
139
126
137
148
144
115
Bulgaria
Brazil
Vietnam
Brunei Darussalam
Lebanon
Guyana
Philippines
Paraguay
Ecuador
Bhutan
India
Albania
Tunisia
Jamaica
Puerto Rico
Peru
Barbados
Suriname
Egypt
Mexico
Morocco
El Salvador
Zimbabwe
South Africa
Kenya
Argentina
Algeria
Cape Verde
Dominican Republic
Bangladesh
Pakistan
Kyrgyz Republic
Guatemala
Honduras
Ghana
Iran, Islamic Rep.
Nepal
Uganda
Cambodia
Liberia
Bolivia
Namibia
Gabon
Botswana
Nigeria
Yemen
Nicaragua
Libya
Tanzania
Cte dIvoire
Rwanda
Zambia
Senegal
Swaziland
Lao PDR
Lesotho
Gambia, The
Timor-Leste
Mauritania
Benin
Ethiopia
Malawi
Cameroon
Angola
Guinea
Haiti
Sierra Leone
Mozambique
Mali
Madagascar
Burundi
Chad
Burkina Faso
Myanmar
5.26
4.53
2.69
5.15
3.86
3.32
3.51
4.10
3.94
4.22
2.72
3.49
3.59
3.81
4.24
3.37
5.25
3.25
3.30
3.72
3.42
3.15
2.42
4.21
3.39
3.86
2.43
3.06
3.52
2.88
2.97
3.35
3.29
2.83
2.50
3.14
1.65
2.87
3.35
1.57
2.83
3.10
2.28
3.01
2.81
2.39
3.66
3.58
2.70
3.11
3.05
2.37
2.83
2.79
2.46
2.37
2.60
2.97
1.72
2.69
1.95
2.43
1.58
1.55
2.01
1.63
1.85
1.86
1.69
1.57
2.12
1.39
1.41
1.88
5.26
4.62
4.68
5.69
5.41
5.18
5.07
3.89
4.94
3.63
4.00
5.16
4.80
4.71
4.68
4.27
5.95
4.86
3.32
4.42
3.73
3.85
3.85
4.32
4.29
4.85
3.99
4.76
3.88
2.84
2.54
4.68
3.31
3.67
3.75
4.73
3.32
2.86
3.34
2.75
4.54
3.91
3.66
4.57
2.71
2.41
3.76
4.37
2.77
2.65
3.25
3.59
2.64
4.14
3.51
3.95
3.20
2.61
2.08
2.76
2.30
3.03
3.60
2.26
2.17
2.11
2.03
2.00
2.41
2.88
2.45
1.89
2.11
3.60
USAGE SUBINDEX
Rank Country/Economy
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Sweden
Finland
Korea, Rep.
Singapore
Netherlands
Norway
Denmark
Luxembourg
Japan
Switzerland
United States
United Kingdom
Germany
Israel
Hong Kong SAR
New Zealand
Taiwan, China
Qatar
Australia
Austria
United Arab Emirates
Estonia
France
Iceland
Bahrain
Canada
Belgium
Malta
Ireland
Malaysia
Saudi Arabia
Portugal
Spain
Lithuania
Slovenia
Puerto Rico
Oman
Kazakhstan
Chile
Czech Republic
Brunei Darussalam
Latvia
Barbados
Azerbaijan
Hungary
Croatia
Brazil
Cyprus
Slovak Republic
Panama
Italy
Montenegro
Russian Federation
Poland
Uruguay
Macedonia, FYR
Costa Rica
Kuwait
Jordan
Mauritius
China
Colombia
Turkey
Seychelles
Bulgaria
Trinidad and Tobago
Greece
Romania
Indonesia
South Africa
Mexico
Serbia
Armenia
Ecuador
Score
6.06
6.01
5.89
5.87
5.86
5.79
5.75
5.73
5.69
5.64
5.60
5.58
5.51
5.45
5.41
5.37
5.34
5.33
5.28
5.27
5.24
5.22
5.16
5.16
5.13
5.04
5.02
5.01
4.92
4.83
4.78
4.56
4.53
4.51
4.44
4.40
4.40
4.39
4.37
4.36
4.36
4.35
4.30
4.24
4.21
4.18
4.13
4.13
4.11
4.10
4.07
4.07
4.06
4.06
4.05
4.03
4.02
4.00
3.96
3.95
3.91
3.91
3.90
3.90
3.87
3.86
3.83
3.76
3.75
3.72
3.72
3.66
3.65
3.63
Individual
usage
Business
usage
Governent
usage
Rank Score
Rank Score
Rank Score
Rank Country/Economy
3
2
10
15
6
12
7
13
4
1
9
17
5
8
16
21
14
26
24
11
29
28
20
22
49
25
18
32
23
27
34
35
40
33
37
19
57
66
45
31
56
48
53
52
62
81
41
58
65
39
61
69
84
75
86
101
38
94
47
64
44
79
46
55
104
87
102
98
36
30
70
133
82
71
7
8
3
1
14
15
26
10
22
35
11
17
27
19
24
18
16
4
21
36
2
12
28
53
5
25
42
13
45
9
6
33
44
37
57
63
20
23
32
96
30
78
72
34
69
65
54
66
106
39
112
51
61
108
59
47
64
105
52
48
38
31
60
68
97
80
117
90
49
103
40
100
76
62
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
1
6
9
10
4
2
3
5
16
11
18
8
19
26
12
13
28
21
15
20
29
17
22
7
14
27
25
24
23
49
44
42
32
41
34
63
56
51
52
30
50
31
33
61
40
39
59
45
35
68
37
55
46
36
48
53
64
38
67
66
80
77
69
65
47
60
43
62
95
78
89
54
74
83
6.59
6.42
6.32
6.13
6.48
6.57
6.57
6.43
5.92
6.07
5.76
6.33
5.72
5.51
6.03
5.98
5.44
5.69
5.92
5.71
5.30
5.84
5.65
6.39
5.96
5.46
5.52
5.55
5.57
4.49
4.67
4.83
5.21
4.83
5.09
4.03
4.30
4.42
4.40
5.26
4.47
5.25
5.11
4.19
4.91
4.99
4.21
4.62
5.09
3.74
5.05
4.32
4.61
5.08
4.55
4.38
3.95
5.01
3.79
3.86
3.27
3.40
3.69
3.87
4.61
4.20
4.74
4.17
2.90
3.39
3.07
4.36
3.52
3.18
5.99
6.02
5.48
5.21
5.71
5.44
5.66
5.27
5.99
6.10
5.56
5.06
5.85
5.66
5.13
4.81
5.24
4.53
4.75
5.44
4.37
4.38
4.88
4.80
3.81
4.63
5.05
4.09
4.75
4.45
4.04
4.04
3.96
4.09
4.02
5.05
3.72
3.61
3.89
4.10
3.73
3.81
3.77
3.78
3.67
3.46
3.92
3.71
3.66
3.99
3.68
3.59
3.45
3.52
3.43
3.31
4.01
3.40
3.81
3.66
3.89
3.47
3.87
3.76
3.29
3.43
3.30
3.34
4.03
4.15
3.59
2.93
3.45
3.59
5.60
5.57
5.85
6.26
5.40
5.36
5.01
5.48
5.15
4.74
5.47
5.35
4.97
5.19
5.07
5.34
5.36
5.77
5.17
4.65
6.06
5.45
4.96
4.28
5.62
5.05
4.47
5.40
4.43
5.55
5.62
4.81
4.44
4.60
4.20
4.12
5.18
5.12
4.83
3.72
4.86
3.97
4.01
4.77
4.04
4.08
4.27
4.07
3.60
4.56
3.49
4.30
4.13
3.57
4.16
4.41
4.12
3.60
4.28
4.34
4.58
4.86
4.14
4.06
3.71
3.96
3.45
3.77
4.31
3.62
4.50
3.69
3.98
4.13
Individual
usage
Business
usage
Governent
usage
Score
Rank Score
Rank Score
Rank Score
3.63
3.63
3.62
3.60
3.59
3.58
3.54
3.53
3.53
3.51
3.50
3.49
3.49
3.46
3.45
3.45
3.45
3.45
3.44
3.43
3.41
3.41
3.39
3.36
3.35
3.34
3.34
3.34
3.25
3.17
3.17
3.17
3.16
3.13
3.13
3.10
3.08
3.07
3.05
3.04
3.04
3.02
2.95
2.93
2.93
2.91
2.91
2.90
2.84
2.84
2.83
2.81
2.73
2.72
2.71
2.71
2.70
2.68
2.66
2.66
2.64
2.63
2.63
2.57
2.56
2.54
2.48
2.48
2.44
2.39
2.34
2.22
2.18
2.12
76
91
57
84
70
85
112
72
73
81
90
113
93
79
71
58
121
97
96
87
82
99
138
94
120
100
75
103
101
123
110
115
105
88
98
114
118
129
111
86
117
108
106
107
130
134
126
109
122
137
140
102
139
119
141
146
144
136
125
104
135
142
124
127
92
116
128
133
131
145
132
143
147
148
110
43
99
88
92
59
50
111
125
103
83
54
67
106
112
116
51
115
80
72
107
42
76
89
60
90
93
63
68
77
73
85
78
119
105
130
114
74
129
108
96
118
91
109
95
127
97
126
113
120
122
137
135
117
100
141
124
123
132
147
134
121
128
136
144
139
142
143
131
138
140
145
146
148
55
67
121
58
99
84
43
92
75
77
71
46
81
86
113
136
41
50
74
104
93
109
29
94
56
85
129
87
116
79
111
88
114
127
120
70
82
89
91
141
107
115
133
128
102
73
118
122
123
98
95
132
101
140
126
83
110
124
130
134
119
125
137
135
148
146
138
131
145
139
147
143
142
144
USAGE SUBINDEX
Georgia
Philippines
Argentina
Vietnam
Bosnia and Herzegovina
Thailand
Sri Lanka
Morocco
Moldova
Tunisia
Mongolia
Kenya
Dominican Republic
Botswana
Egypt
Lebanon
India
Cape Verde
El Salvador
Jamaica
Albania
Guatemala
Rwanda
Peru
Gambia, The
Ghana
Ukraine
Guyana
Namibia
Zambia
Nigeria
Senegal
Cambodia
Venezuela
Paraguay
Bhutan
Mali
Lao PDR
Iran, Islamic Rep.
Suriname
Cte dIvoire
Bolivia
Honduras
Zimbabwe
Cameroon
Bangladesh
Pakistan
Gabon
Nicaragua
Tanzania
Uganda
Kyrgyz Republic
Burkina Faso
Swaziland
Madagascar
Ethiopia
Mozambique
Liberia
Nepal
Algeria
Sierra Leone
Malawi
Benin
Lesotho
Libya
Mauritania
Timor-Leste
Angola
Yemen
Guinea
Haiti
Myanmar
Chad
Burundi
3.43
2.94
4.26
3.18
3.67
3.17
2.38
3.63
3.55
3.25
3.04
2.30
2.92
3.31
3.66
4.23
2.08
2.84
2.85
3.10
3.25
2.77
1.68
2.91
2.12
2.74
3.49
2.54
2.69
2.04
2.42
2.26
2.51
3.07
2.79
2.28
2.14
1.87
2.39
3.11
2.17
2.44
2.46
2.45
1.78
1.72
1.93
2.43
2.08
1.69
1.63
2.55
1.67
2.13
1.60
1.46
1.50
1.69
1.96
2.54
1.70
1.55
1.98
1.92
2.92
2.24
1.90
1.74
1.78
1.47
1.78
1.51
1.34
1.30
3.21
3.89
3.33
3.43
3.42
3.70
3.80
3.21
3.05
3.30
3.45
3.76
3.60
3.25
3.21
3.19
3.78
3.19
3.47
3.58
3.24
3.90
3.52
3.43
3.69
3.42
3.40
3.66
3.59
3.51
3.55
3.45
3.48
3.15
3.27
2.99
3.19
3.54
3.00
3.23
3.37
3.16
3.42
3.22
3.38
3.00
3.36
3.02
3.20
3.13
3.12
2.88
2.88
3.19
3.32
2.77
3.06
3.10
2.95
2.47
2.88
3.12
3.00
2.88
2.63
2.85
2.66
2.64
2.95
2.85
2.77
2.50
2.50
2.42
4.24
4.06
3.26
4.19
3.69
3.88
4.44
3.76
3.99
3.98
4.02
4.41
3.95
3.82
3.49
2.93
4.48
4.31
4.00
3.62
3.75
3.57
4.96
3.75
4.24
3.88
3.12
3.81
3.47
3.97
3.54
3.80
3.48
3.18
3.33
4.04
3.91
3.80
3.76
2.78
3.58
3.47
2.98
3.14
3.64
4.00
3.43
3.26
3.25
3.69
3.75
3.00
3.65
2.84
3.22
3.90
3.55
3.24
3.07
2.97
3.35
3.23
2.90
2.93
2.13
2.53
2.89
3.07
2.57
2.84
2.46
2.65
2.70
2.64
IMPACT SUBINDEX
Rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
Social
impacts
Country/Economy
Score
Rank
Score
Rank
Score
Rank
Singapore
Finland
Netherlands
Sweden
Korea, Rep.
Israel
Taiwan, China
United States
United Kingdom
Hong Kong SAR
Switzerland
Norway
Estonia
Germany
Luxembourg
Japan
Canada
United Arab Emirates
Denmark
Australia
Qatar
New Zealand
France
Austria
Iceland
Puerto Rico
Lithuania
Malaysia
Belgium
Malta
Ireland
Saudi Arabia
Portugal
Spain
Bahrain
Kazakhstan
Chile
Brunei Darussalam
Slovenia
Oman
Panama
Hungary
Latvia
Russian Federation
Czech Republic
Azerbaijan
Montenegro
Jordan
Colombia
Costa Rica
Rwanda
Cyprus
Uruguay
Croatia
Macedonia, FYR
China
Brazil
Barbados
Mexico
India
Egypt
Philippines
Mongolia
Dominican Republic
Turkey
Slovak Republic
Armenia
Moldova
Sri Lanka
Mauritius
Kenya
Indonesia
Cape Verde
Georgia
5.93
5.91
5.85
5.82
5.67
5.52
5.43
5.39
5.36
5.32
5.30
5.29
5.23
5.20
5.17
5.12
5.10
5.01
4.99
4.95
4.84
4.81
4.73
4.67
4.61
4.56
4.53
4.51
4.50
4.49
4.43
4.40
4.36
4.30
4.26
4.26
4.23
4.15
4.07
4.07
3.99
3.97
3.94
3.91
3.87
3.85
3.81
3.81
3.79
3.75
3.75
3.73
3.73
3.69
3.68
3.67
3.64
3.62
3.62
3.61
3.61
3.57
3.57
3.55
3.55
3.54
3.53
3.52
3.47
3.47
3.46
3.46
3.45
3.44
6
1
5
2
7
4
12
9
14
13
3
15
22
8
10
11
17
27
16
23
32
26
19
24
25
21
28
30
20
29
18
37
34
31
63
60
43
51
33
56
46
36
35
41
38
42
39
44
75
52
53
45
61
40
65
81
64
57
80
50
59
48
89
71
68
54
47
76
66
70
55
86
83
100
5.63
6.04
5.63
6.03
5.25
5.64
5.08
5.20
5.01
5.03
5.64
5.00
4.58
5.22
5.16
5.12
4.87
4.19
4.94
4.57
3.95
4.44
4.77
4.51
4.51
4.66
4.11
4.01
4.67
4.03
4.83
3.65
3.87
3.97
3.35
3.38
3.55
3.48
3.92
3.41
3.49
3.68
3.71
3.56
3.63
3.55
3.60
3.53
3.16
3.47
3.45
3.49
3.36
3.56
3.31
3.11
3.34
3.40
3.12
3.48
3.38
3.49
3.04
3.22
3.27
3.44
3.49
3.16
3.30
3.25
3.42
3.07
3.09
2.95
1
7
3
10
2
14
6
12
9
11
26
13
4
20
19
23
16
5
24
15
8
17
35
31
34
38
27
25
40
28
55
22
30
36
18
21
29
32
43
33
37
42
45
41
47
46
56
51
39
54
53
57
50
66
52
44
58
64
48
73
65
76
49
61
67
78
80
60
77
74
83
63
69
59
6.24
5.78
6.06
5.62
6.09
5.40
5.79
5.58
5.72
5.62
4.96
5.58
5.88
5.17
5.17
5.13
5.33
5.84
5.05
5.33
5.72
5.18
4.68
4.83
4.72
4.46
4.96
5.00
4.33
4.94
4.03
5.14
4.85
4.63
5.17
5.15
4.91
4.82
4.22
4.73
4.48
4.26
4.17
4.27
4.12
4.15
4.02
4.09
4.42
4.04
4.05
3.97
4.10
3.83
4.06
4.22
3.94
3.84
4.11
3.74
3.83
3.66
4.10
3.88
3.83
3.63
3.58
3.89
3.64
3.69
3.50
3.84
3.81
3.93
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
Economic
impacts
IMPACT SUBINDEX
Social
impacts
Country/Economy
Score
Rank
Score
Rank
Score
Vietnam
Tunisia
Seychelles
Poland
Gambia, The
Ecuador
Peru
Italy
Thailand
El Salvador
Senegal
Bulgaria
Bosnia and Herzegovina
Lao PDR
South Africa
Greece
Nigeria
Trinidad and Tobago
Serbia
Jamaica
Mali
Argentina
Bhutan
Ukraine
Guatemala
Romania
Ghana
Guyana
Kuwait
Bolivia
Pakistan
Zambia
Iran, Islamic Rep.
Albania
Venezuela
Botswana
Cambodia
Ethiopia
Nicaragua
Lebanon
Paraguay
Cameroon
Namibia
Burkina Faso
Cte dIvoire
Honduras
Morocco
Uganda
Mozambique
Swaziland
Malawi
Kyrgyz Republic
Bangladesh
Tanzania
Suriname
Sierra Leone
Zimbabwe
Benin
Liberia
Madagascar
Nepal
Gabon
Algeria
Angola
Timor-Leste
Myanmar
Lesotho
Haiti
Yemen
Mauritania
Guinea
Burundi
Chad
Libya
3.41
3.39
3.39
3.39
3.39
3.38
3.37
3.37
3.35
3.31
3.29
3.27
3.27
3.27
3.25
3.24
3.23
3.21
3.19
3.18
3.18
3.18
3.17
3.16
3.16
3.13
3.12
3.12
3.04
3.01
2.99
2.99
2.97
2.95
2.94
2.90
2.90
2.88
2.87
2.87
2.86
2.85
2.85
2.84
2.84
2.80
2.79
2.79
2.73
2.73
2.72
2.71
2.71
2.68
2.62
2.62
2.61
2.58
2.57
2.52
2.51
2.49
2.39
2.38
2.34
2.33
2.31
2.30
2.24
2.23
2.15
2.09
2.08
2.03
96
90
77
62
67
95
84
58
104
109
82
73
88
74
49
91
72
92
93
78
69
87
112
79
94
97
85
106
127
111
98
113
114
125
115
120
117
128
122
101
99
103
105
108
102
116
123
126
121
118
110
131
130
132
107
124
129
119
134
135
141
136
133
137
143
139
147
138
140
142
148
144
146
145
2.98
3.03
3.16
3.36
3.27
2.99
3.08
3.40
2.88
2.84
3.10
3.20
3.04
3.18
3.48
3.03
3.20
3.02
3.00
3.13
3.25
3.07
2.78
3.12
2.99
2.96
3.08
2.87
2.58
2.79
2.96
2.78
2.77
2.60
2.76
2.68
2.70
2.57
2.65
2.92
2.95
2.88
2.88
2.85
2.92
2.75
2.64
2.60
2.67
2.70
2.79
2.50
2.50
2.45
2.86
2.63
2.54
2.69
2.43
2.42
2.32
2.41
2.44
2.40
2.30
2.37
2.08
2.39
2.35
2.32
2.04
2.18
2.12
2.12
62
72
79
88
84
71
75
94
68
70
86
93
85
92
113
87
99
89
90
100
109
98
81
102
95
96
106
91
82
101
112
104
105
97
108
107
110
103
111
121
125
123
122
120
127
119
115
114
124
126
131
116
118
117
138
133
130
136
128
132
129
134
140
139
137
141
135
143
145
144
142
147
146
148
3.85
3.76
3.63
3.42
3.50
3.78
3.67
3.34
3.83
3.78
3.48
3.35
3.49
3.35
3.02
3.45
3.25
3.41
3.38
3.24
3.10
3.29
3.56
3.20
3.32
3.30
3.17
3.37
3.50
3.24
3.03
3.20
3.17
3.30
3.12
3.12
3.10
3.20
3.08
2.81
2.78
2.81
2.81
2.84
2.76
2.85
2.94
2.98
2.79
2.76
2.64
2.92
2.91
2.91
2.38
2.61
2.69
2.47
2.71
2.61
2.70
2.58
2.34
2.36
2.39
2.30
2.53
2.22
2.13
2.14
2.27
2.00
2.05
1.94
very respectable 5th globally. The country, as a servicebased economy, has quickly and skilfully recognized
the importance of ICTs to boost its innovation and
competitiveness potential; this is reflected in virtually
all the indicators, where the country ranks among the
best in the world. ICTs have permeated all stages of
society in the Netherlands, with nearly all individuals
having access to a computer (1st) with an Internet
connection at home (3rd), a large number of government
services are online (5th), and businesses use extensive
e-commerce in their transactions with other businesses
(11th) and with consumers (4th). These scores, coupled
with an environment highly conducive to innovation and
entrepreneurship, result in very high levels of ICT-based
innovations and the highest citizen e-participation in the
world (1st). Although the affordability (67th) of a welldeveloped ICT infrastructure and digital content (14th)
still remains an unresolved issue, it does not seem to
interfere in the capacity of the country to fully leverage
ICTs to obtain meaningful economic (5th) and social (3rd)
impacts.
Stable at 5th place, Norway continues to leverage
ICTs effectively. With a well-developed and affordable
(28th) ICT infrastructure (6th), ICT uptake is virtually
universal among Norways population: 95 percent are
Internet users and more than 90 percent have access to
a personal computer (5th) and Internet (4th) at home. In
addition, the country benefits from a stable pro-business
and innovation environment (6th) and a government that
is aware of the importance of ICTs for the economic and
social development of a geographically vast nation with a
widely dispersed population. Despite these many assets,
compared with its Nordic neighbors, Norway depicts
poorer results in terms of technological innovation (12th),
notably in the domain of ICTs (16th); improving the quality
of the overall educational system (18th), notably in the
area of math and science (47th), may represent part of
the solution.
Switzerland revalidates its 6th position of the
previous edition. The country benefits from very good,
albeit expensive (66th) ICT infrastructure (9th) and a
good educational system that provides the necessary
skills to create a knowledge-based, technology-rich
economy. Those assets, coupled with a stable political
and regulatory environment (9th) and excellent conditions
for innovation and entrepreneurship (12th), have resulted
in outstanding uptake and use of ICTs by businesses
(1st) in all their transactions and in their ability to foster
innovation. In this process of digitization, the government
appears to be lagging slightly behind (35th): government
online services (32nd) continue to be relatively reduced
compared with those of other countries of its economic
and social level of development, which partially affects its
overall social impacts (26th).
The United States moves up two positions to
7th place, thanks to slight improvements in many
areas of the Index. These include the countrys already
Box 1: Which countries are bridging the digital divide and which countries are not? An evolutionary
analysis of the NRI results
The GITR series, through its Networked Readiness Index
(NRI), depicts how countries leverage ICTs to boost
competitiveness and well-being. A constant finding in the
NRI analysis, and one that gets reflected in the overall
rankings, is that developed economies continue to lead the
way in creating robust and impactful digital ecosystems while
many developing and emerging economies have remained
comparatively stagnant. This stagnation persists despite
some improvements to their ICT infrastructuresspecifically,
ensuring more and better mobile telephony access and
services. As a result, there has been little progress in bridging
the digital divide across nations. This lack of progress casts
doubts about the capacity of developing and emerging
economies to embrace the full potential that ICTs have to
offer.
However, the NRI rankings reflect the situation only at a
particular moment in time. They do not take into account the
evolution that different countries experience over time.
Figure A presents the situation of each analyzed
economy based on both its current NRI score and its NRI
evolution over the past three years. The position of each
economy is then determined according to whether it falls
above or below the NRI average in 2014, and whether it falls
above or below the average change in the NRI score over
the past two editions. As a result, each countrys position
in the figure reflects its placement in relation to the sample
averagethat is, whether it has an above- or below-average
ICT capacity. Each countrys position also indicates whether
it is growing above or below the sample averagethat is,
whether it is catching up or lagging behind in the long-term
Figure A: The NRI 2014 compared with its evolution since 2012
20
Zimbabwe
Suriname
Bolivia
15
Yemen
Swaziland
Armenia
Peru
Ecuador
10
Kazakhstan
Nicaragua
Tunisia
United Arab Emirates
Qatar
Panama
5
Average
Timor-Leste
Mozambique
10
Malawi
Benin
Senegal
Botswana
Albania
Honduras
Azerbaijan
Barbados
Burundi
Chad
15
1
Denmark
Average
Georgia
Indonesia
(Contd.)
Box 1: Which countries are bridging the digital divide and which countries are not? An evolutionary
analysis of the NRI results (contd.)
From this classification, we can learn several interesting
things. First of all, several oil- and gas-rich economies
in the Commonwealth of Independent States and Gulf
Cooperation Council are quickly improving their digital
ecosystems. The governments in these countries have
recognized the importance of investing in ICTs as a way to
diversify their economies and are quickly developing their
digital infrastructure in order not to miss the digital revolution.
Second, many countries in sub-Saharan Africa are lagging
behind, with no sign of improvement over time. This gap may
hamper their capacity to support further economic and social
development as the positive impacts of ICTs become more
and more apparent; this can have important consequences
for their future economic development if actions are not
adopted urgently. Third, in Latin America, those countries that
1. Political and
regulatory environment
7
10. Social
impacts
5
4
9. Economic
impacts
3. Infrastructure
and digital
content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Northwestern Europe
Central and Eastern Europe
Southern Europe
Source: Authors calculations.
Note: Southern Europe includes Greece, Italy, Portugal, and Spain; Northwestern Europe
includes Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Luxembourg,
the Netherlands, Sweden, and the United Kingdom; and Central and Eastern Europe
includes Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Hungary, Latvia,
Lithuania, Malta, Poland, the Slovak Republic, and Slovenia.
1. Political and
regulatory environment
7
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure
and digital
content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
BRICS 2012
BRICS 2014
RUSSIAN FEDERATION
INDIA
CHINA
SOUTH AFRICA
2012
2014
2012
2014
2012
2014
2012
2014
2012
2014
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
Rank Value
65
3.9
69
4.0
56
4.0
50
4.3
69
3.9
83
3.8
51
4.1
62
4.1
72
3.9
70
4.0
101
3.5
116
3.4
100
3.5
87
3.8
78
3.7
91
3.8
64
3.9
77
3.9
34
4.6
31
4.8
1. Political and
regulatory environment
77
3.6
78
3.6
102
3.2
100
3.4
71
3.7
73
3.6
46
4.1
56
4.0
23
4.9
20
5.0
2. Business and
innovation environment
121
3.5
135
3.3
83
3.8
73
4.2
91
3.8
103
3.9
105
3.7
115
3.8
50
4.4
53
4.5
72
4.7
76
4.7
32
5.4
37
5.5
64
4.8
85
4.6
66
4.8
73
4.8
94
4.1
98
4.2
3. Infrastructure and
digital content
68
4.0
56
4.5
40
4.8
47
4.8
100
3.2
119
2.7
87
3.5
86
3.5
82
3.6
68
4.2
4. Affordability
67
5.3
91
5.0
17
6.2
14
6.4
6.9
7.0
42
5.7
60
5.6
94
4.6
112
4.0
5. Skills
86
4.7
91
4.6
53
5.2
64
5.1
100
4.3
101
4.0
57
5.2
59
5.2
101
4.3
97
4.3
54
3.8
47
4.1
60
3.7
53
4.1
78
3.4
91
3.4
51
3.8
61
3.9
76
3.4
70
3.7
6. Individual usage
66
3.3
59
4.2
52
3.9
46
4.6
117
2.0
121
2.1
82
2.9
80
3.3
96
2.6
78
3.4
7. Business usage
33
4.0
41
3.9
83
3.4
84
3.4
47
3.8
51
3.8
37
4.0
44
3.9
34
4.0
30
4.2
8. Government usage
59
4.0
54
4.3
71
3.7
61
4.1
46
4.3
41
4.5
33
4.6
38
4.6
89
3.6
103
3.6
53
3.7
57
3.6
73
3.4
44
3.9
52
3.7
60
3.6
41
4.0
56
3.7
81
3.3
89
3.3
9. Economic impacts
52
3.5
64
3.3
53
3.4
41
3.6
41
3.6
50
3.5
79
3.2
81
3.1
59
3.4
49
3.5
54
3.9
58
3.9
89
3.4
41
4.3
65
3.8
73
3.7
30
4.8
44
4.2
98
3.3
113
3.0
Environment subindex
Readiness subindex
Usage subindex
Impact subindex
(Contd)
1 Alexander 1983.
2 Google, no date, Explore Flu Trends Around the World, available at
http://www.google.org/flutrends/.
3 Schaefer et al. 2011.
4 Gawande 2011.
5 Parry 2012.
6 The Economist Intelligence Unit 2013.
7 See Lanier 2010; see also Kakutani 2010.
8 Browne et al. 2013.
9 See European Commission, 2010a, b.
10 ITU 2013, Box2.4.
11 The members of the Association of Southeast Asian Nations
(ASEAN) are Cambodia, Indonesia, Laos PDR, Malaysia, Myanmar,
the Philippines, Singapore, Thailand, and Vietnam.
12 The six Gulf Cooperation Council states are Bahrain, Kuwait,
Oman, Qatar, Saudi Arabia, and the United Arab Emirates.
REFERENCES
Alexander, C. P. 1983. The New Economy. Time Magazine, May
30. Available at http://content.time.com/time/magazine/
article/0,9171,926013,00.html.
BCG (Boston Consulting Group). 1970. BCG Growth-Share Matrix:
Definition. Strategic Management insight, Strategy Tools. May 1.
Available at http://www.strategicmanagementinsight.com/tools/
bcg-matrix-growth-share.html
Browne, C., T. Geiger, and T. Gutknecht. 2013. The Executive Opinion
Survey: The Voice of the Business Community. In The Global
Competitiveness Report 20132014. Geneva: World Economic
Forum. 8392. Available at www.weforum.org/gcr.
Appendix A:
Structure and computation of the Networked Readiness Index 2014
1/4
1/4
1/4
1/4
Environment subindex
Readiness subindex
Usage subindex
Impact subindex
ENVIRONMENT SUBINDEX
Environment subindex = 1/2 Political and regulatory
environment
+ 1/2 Business and innovation
environment
1st pillar: Political and regulatory environment
1.01 Effectiveness of law-making bodies*
1.02 Laws relating to ICTs*
1.03 Judicial independence*
1.04 Efficiency of legal system in settling disputes*c
1.05 Efficiency of legal system in challenging
regulations*c
1.06 Intellectual property protection*
1.07 Software piracy rate, % software installed
1.08 Number of procedures to enforce a contractd
1.09 Number of days to enforce a contractd
2nd pillar: Business and innovation environment
2.01 Availability of latest technologies*
2.02 Venture capital availability*
2.03 Total tax rate, % profits
2.04 Number of days to start a businesse
2.05 Number of procedures to start a businesse
2.06 Intensity of local competition*
2.07 Tertiary education gross enrollment rate, %
2.08 Quality of management schools*
2.09 Government procurement of advanced technology
products*
READINESS SUBINDEX
IMPACT SUBINDEX
NOTES
a Formally, for a category i composed of K indicators, we have:
When two individual indicators are averaged (e.g., indicators 1.04)
K
categoryi
indicatork
k=1
and 1.05 in the 1st pillar), each receives half the weight of a normal
indicator.
USAGE SUBINDEX
Usage subindex = 1/3 Individual usage
+ 1/3 Business usage
+ 1/3 Government usage
b Formally, we have:
6 x
+ 1
+ 7
c For indicators 1.04 and 1.05, the average of the respective scores
is used in the computation of the NRI.
d For indicators 1.08 and 1.09, the average of the respective
normalized scores is used in the computation of the NRI.
e For indicators 2.04 and 2.05, the average of the respective
normalized scores is used in the computation of the NRI.
CHAPTER 1.2
Cisco Systems
2,000
1,500
1,000
500
0
2010
2011
2012
2013
2014 (forecasted)
2015 (forecasted)
Leber 2012.
Lopez 2013.
Process optimization
Insight
(wisdom)
Be
Decision-making
Knowledge
ne
fits
to
so
cie
ty
v ia
im
p
rov
Information
Individual data
points
ed
ou
tc
om
es
Data
Figure 3: Policy and technical issues facing big data and the IoE
TECHNICAL
POLICY
Reliability
Standards &
interoperability
Scaling
Privacy &
security
Electrical power
Spectrum &
bandwidth
constraints
Source: Authors.
3 IBM 2013.
4 Gantz and Reinsel 2012. A useful reminder in the sequence of
data storage and memory is that the measure increases by the
thousands and the sequence is from byte, kilobyte, megabyte,
gigabyte, terabyte, petabyte, exabyte, zettabyte and beyond.
5 Cisco 2013b
6 Cisco 2013a.
7 McLellan. 2013.
8 Top500.org 2013.
9 Biggs et al. 2012.
10 GSM Association 2012.
REFERENCES
Beals, B. 2013. The Big Deal about Big Data in Oil and Gas. Hitachi.
Available at www.lnm.com.br/bah/downloads/Hitachi_Bert-Beals_
BAH2013.pptx.
IBM Software. 2012. Managing Big Data for Smart Grids and Smart
Meters. IBM White Paper. Somers, NY: IBM Corporation.
Available at ftp://public.dhe.ibm.com/software/pdf/industry/
IMW14628USEN.pdf.
Leber, J. 2012. Big Oil Goes Mining for Big Data. MIT Technology
Review, May 8. Available at http://www.technologyreview.com/
news/427876/big-oil-goes-mining-for-big-data/.
Lopez, M. 2013. GE Speaks on the Business Value of the Internet of
Things. Forbes.com, May 10. Available at http://www.forbes.com/
sites/maribellopez/2013/05/10/ge-speaks-on-the-business-valueof-the-internet-of-things.
Mandel, M. 2013. Can the Internet of Everything Bring Back the HighGrowth Economy? Policy Memo, September. Washington,
DC: Progressive Policy Institute (PPI). Available at http://www.
progressivepolicy.org/wp-content/uploads/2013/09/09.2013Mandel_Can-the-Internet-of-Everything-Bring-Back-the-HighGrowth-Economy-1.pdf.
Mandel, M. and J. Scherer. 2012. The Geography of the App Economy.
September 20, South Mountain Economics LLC. Available at
http://files.ctia.org/pdf/The_Geography_of_the_App_Economy.pdf.
McLellan, C. 2013. Big Data: An Overview. Going Deep on Big Data.
ZDNet special feature, October 1. Available at http://www.zdnet.
com/big-data-an-overview-7000020785/.
Palmer, M. 2006. Data Is the New Oil. Blog Post, November 3.
Available at http://ana.blogs.com/maestros/2006/11/data_is_the_
new.html.
Taft, J., with P. De Martini and L. von Prellwitz. 2012. Utility Data
Management and Intelligence. Cisco. http://www.cisco.com/web/
strategy/docs/energy/managing_utility_data_intelligence.pdf.
Top500.org. 2013. Supercomputer Sites. http://www.top500.org/
system/177999, accessed October 4, 2013.
Vision Mobile and Plum Consulting. 2013. The European App Economy:
Creating Jobs and Driving Growth. Report sponsored by ACT,
September. Available at http://www.act4apps.org/wp-content/
uploads/2013/09/ACT-The-European-App-Economy-20131.pdf.
CHAPTER 1.3
The authors wish to thank Dr. Andreas Deckert for his contribution to this
chapter.
Anticipatoryanalytics
Real-timeanalytics
Data
visualization
Advancedanalytics
Videoanalysis
Machinelearning
Artificialintelligence
Decision
support
systemts
BIG DATA
Contextualmarketing
Image
analysis
Predictivemodeling
Textmining
Discreteevent
simulation
Yieldmanagement
Socialmedia
monitoring
Speechrecognition
Forecasting
Naturallanguage
processing
Businesssintelligence
Datamining
Expertsystems
Operational
intelligence
Useractivitytracking
Telematics
Statisticalanalysis
Neuralnetworks
Websearch
Sentimentanalysis
Knowledgediscovery
Industry4.0
Datacubes/drilldown
Nonlinear
programming
Operations
research
Heuristic
problemsolving
Ad-hocreporting
Customer
relationship
management
Alerting
Riskmodeling
MonteCarlo
simulations
Webcrawling
Managementinformation
systems/dashboards
InternetofThings
Crowd-sourcing
Cloudstorage
Creditscoring
Dataclusters
Standardreporting
Linearprogramming
Webanalytics
1970
1980
Datamarts
Datawarehouses
1990
2000
2010
Volume/complexity of data
Maturity stages
Stage 1:
Performance
management
Stage 2:
Functional area
excellence
Financial reporting
Regulatory/compliance
reporting
Dashboards for management
reporting
Smart pricing
Targeted mailings
Customer segmentation
Customer value analysis
Choice analysis
Website clickstream analysis
Loyalty schemes
Customer satisfaction opt.
Stage 3:
Value proposition
enhancement
Targeted advertising/
customized recommendations
in real time
Preventive health monitoring &
disease detection
Data monetization
Online telematics services
Personalization of customer
experience/products
Stage 4:
Business model
transformation
Quantitative management of
investment funds
Crowdsourcing to augment
internal data
Experimenting/
selective adoption
BIG DATA
Large-scale
implementation
Obstacles to progress
Despite widespread interest in data-driven decisionmaking in one form or another, companies face many
potential pitfalls in extracting the maximum commercial
benefit from big data usage. Some of these relate to their
own internal systems and culture; others are tied to the
external environment.
The most prominent obstacle is the shortage of
available talent specializing in data analyticsdata
scientists with an advanced education in mathematics or
statistics who are also able to translate raw data material
into exploitable commercial insights. Although many
educational institutions have now started to establish
courses to address this scarcity, the market demand is
already considerable.
Many organizations also suffer from poor-quality
data that are fragmented across various systems,
geographies, and functional silos. Embracing the
potential of big data as a concept will take organizations
only so far. First and foremost, they must get the basics
right. Internal data has to be of high qualityconsistent,
accurate, and completeand available across the
organization.
The prevailing decision-making culture presents
a major internal obstaclethe one that is the least
straightforward to identify and then overcome. To
complicate matters, changing this culture may impinge
on personal concerns relating to status. Companies
and public institutions typically rely on the intuition of
senior managers for important decisions. As big data
extends its reach, executive instinct is challenged by the
facts of hard data. However, while data can be of great
assistance in solving an actual problem, it still holds true
that senior management has to ask the right questions.
Many of the external challenges that companies
face revolve around data privacy considerations. For
example, very specific details of an individuals lifestyle
preferences and buying habits are now captured and
analyzed by companies through their own websites
or by monitoring social media. These details are all
collected without that persons explicit consent, leading
to significant public reservations about big data. Such
concerns about privacy will strengthen demands for
tighter regulatory control, potentially limiting companies
ability to exploit big data opportunities or exposing them
to threats of legal and regulatory intervention.
HOW TO REACH BIG DATA MATURITY
Our big data maturity framework (Figure3) comprises
three elements: the enablers of environment readiness,
the organizations internal capabilities, and the different
stages of maturity and sophistication in which big data
can be used. The framework enables organizations to
view the extent of their success in overcoming obstacles,
and identifies what more can be done to promote big
data maturity and reach the desired destination.
Regulatory framework
for data privacy
Enablers of
environment readiness
Public perception
and awareness
Success factors
for internal capabilities
Education/training
ICT infrastructure
Technical capabilities/infrastructure
Data-driven
decision-making culture
Dataavailability
andgovernance
Organizational capabilities
and resources
Sponsorship
Stage 1:
Performance
management
Stage 2:
Functional area
excellence
Stage 3:
Value proposition
enhancement
Stage 4:
Business model
transformation
What can we
read from the data?
Maturity stages
in the usage
of big data
Traditional applications
REFERENCES
Aberdeen Group. 2013. Big Data Trends in 2013, February 1. Available
at http://www.aberdeen.com/Aberdeen-Library/8244/RA-big-datatrends.aspx.
Catts, T. 2012. GEs Billion-Dollar Bet on Big Data. Bloomberg
Businessweek, April 26. Available at http://www.businessweek.
com/articles/2012-04-26/ges-billion-dollar-bet-on-big-data.
Constine, J. 2012. How Big Is Facebooks Data? 2.5 Billion Pieces of
Content and 500+ Terabytes Ingested Every Day. Tech Crunch
Conference Highlights, August 22. Available at http://techcrunch.
com/2012/08/22/how-big-is-facebooks-data-2-5-billion-pieces-ofcontent-and-500-terabytes-ingested-every-day/.
The Economist Intelligence Unit. 2013. The Evolving Role of Data in
Decision-Making. Available at http://www.economistinsights.com/
analysis/evolving-role-data-decision-making.
Gartner. 2013. Survey Analysis: Big Data Adoption in 2013 Shows
Substance Behind the Hype. Available at http://www.gartner.com/
id=2589121.
IBM. No date. What Is Big Data? Available at http://www.ibm.com/
big-data.
ITP.net. 2013. DWTC to Highlight Big Data at GITEX: Event Organiser to
Host First Ever Big Data Conference on October 22, September
29. Available at http://www.itp.net/595102-dwtc-to-highlight-bigdata-at-gitex#.UkrZ9oasiSo.
McAfee, A. and E. Brynjolfsson. 2012. Big Data: The Management
Revolution. Harvard Business Review, October. Available at
http://hbr.org/2012/10/big-data-the-management-revolution.
Munford, M. 2013. Dont Follow the Leaders, Watch the Parking
Meters. The Daily Telegraph, September 15. Available at
http://www.telegraph.co.uk/technology/news/10307926/Dontfollow-leaders-watch-the-parking-meters.html.
The New York Times. 2012. IDC Sizes Up the Big Data Market, March
7. Available at http://bits.blogs.nytimes.com/2012/03/07/idcsizes-up-the-big-data-market/?_r=0.
OECD (Organisation for Economic Co-operation and Development).
2013. OECD Guidelines on the Protection of Privacy and
Transborder Flows of Personal Data. Available at
http://www.oecd.org/internet/ieconomy/oecdguidelinesonthe
protectionofprivacyandtransborderflowsofpersonaldata.htm.
Polonetsky, J. and O. Tene. 2013. Privacy and Big Data: Making Ends
Meet. 66 Stanford Law Review 25, September 3. Available at
http://www.stanfordlawreview.org/sites/default/files/online/topics/
PolonetskyTene.pdf.
CHAPTER 1.4
MIT
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
Figure A: Qualitative overview of social science living labs and traditional experiments
10
No. of measurements per person, per minute
5
8
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
Chapter 1.4: Big Data: Balancing the Risks and Rewards of Data-Driven Public Policy
REFERENCES
Barker, R. 1968. Ecological Psychology: Concepts and Methods for
Studying the Environment of Human Behavior. Palo Alto, CA:
Stanford University Press.
Dawber, T. 1980. The Framingham Study: The Epidemiology of
Atherosclerotic Disease. Cambridge, MA: Harvard University
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ID3 (Institute for Data Driven Design, or idcubed). Available at
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MTL (Mobile Territorial Lab). Available at http://www.mobileterritoriallab.eu/.
OpenID Connect. Available at http://openid.net/connect/.
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Pentland, A. 2009. Reality Mining of Mobile Communications: Toward
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Sanger, D. E. 2013. A Washington Riddle: What Is Top Secret?
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World Economic Forum. 2011. Personal Data: The Emergence of a
New Asset Class. Geneva: World Economic Forum.
Available at http://www3.weforum.org/docs/WEF_ITTC_
PersonalDataNewAsset_Report_2011.pdf.
CHAPTER 1.5
TIBCO
Y
NC
ATE
AL
DAT
Value
Business event
Data stored
ANA
LYSI
S LAT
ENCY
Information delivered
DECISION LATENCY
Action taken
Time
REFERENCES
Hackathorne, R. 2004. The BI Watch: Real-Time to Real-Value.
DM Review, January (2004). Available at http://www.bolder.com/
pubs/DMR200401-Real-Time%20to%20Real-Value.pdf.
Mercy Services. Telehealth Services, Safe Watch. Available at
http://mercytelehealth.com/services/safe-watch/.
CHAPTER 1.6
Rebalancing
Socioeconomic Asymmetry
in a Data-Driven Economy
PETER HAYNES, Atlantic Council
M-H. CAROLYN NGUYEN, Microsoft
10 Cisco 2013.
11 International Institute of Communications 2012.
12 OECD 2013.
13 Manyika et al. 2011.
14 Lanier 2013, p. 15.
15 See PCAST 2010 and Nguyen et al. 2013. When two or more
entities agree to abide by a common set of legal rules, codes
of conduct, other business and technical rules, and operational
rules, they are generally referred to as belonging to the same trust
framework.
16 In some respects, this is no more complicated than
the agreements that have existed for years among
telecommunications carriersthe scale and scope are different,
the principles similar.
REFERENCES
Ahmad, N., P. Schreyer, and A. Wlfl. 2004. ICT Investment in OECD
Countries and its Economic Impacts. In The Economic Impact
of ICT: Measurement, Evidence and Implications. Paris: OECD
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Astrotic, B. K., P. Boegh-Nielsen, K. Motohashi, and S. Nguyen. 2002.
IT, Productivity and Growth in Enterprises: New Results from
International Micro Data. Paper presented at the OECD Workshop
on ICT and Business Performance, OECD, Paris, December 9.
Available at http://www.rieti.go.jp/it/productivity/docs/DJUS_
OECD_.pdf.
Bughin, J. and J. Manyika. 2013. Measuring the Full Impact of Digital
Capital. McKinsey Quarterly, July. Available at http://www.
mckinsey.com/insights/high_tech_telecoms_internet/measuring_
the_full_impact_of_digital_capital.
Cisco. 2013. Cisco Visual Networking Index: Global Mobile Data Traffic
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Ericsson. 2011. More Than 50 Billion Connected Devices. Ericsson
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Lanier, J. 2013. Who Owns the Future? New York: Simon & Schuster.
Machlup, F. 1962. The Production and Distribution of Knowledge in the
United States. Princeton, NJ: Princeton University Press.
Manyika, J. M. Chui, B. Brown, J. Bughin, R. Dobbs, C. Roxburgh, and
A. Hung Byers. 2011. Big Data: The Next Frontier for Innovation,
Competition and Productivity. McKinsey Global Institute Report,
May. Available at http://www.mckinsey.com/insights/business_
technology/big_data_the_next_frontier_for_innovation.
Nguyen, M.-H. C., P. Haynes, S. Maguire, and J. Friedberg. 2013.
A User-Centred Approach to the Data Dilemma: Context,
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OECD (Organisation for Economic Co-operation and Development).
2013. Exploring the Economics of Personal Data: A Survey of
Methodologies for Measuring Monetary Value. OECD Digital
Economy Papers, No. 220. OECD Publishing. Available at http://
www.oecd-ilibrary.org/science-and-technology/exploring-theeconomics-of-personal-data_5k486qtxldmq-en.
CHAPTER 1.7
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
74%
78%
51%
fined
72%
40%
88%
39%
compelled to
compensate the victims
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
Regulation maturity
n High
n Mid
n Low
UNITED STATES
No federal law exists to date
Some state- and sector-specific laws have
stricter regulations
Case-by-case enforcement of privacy
statements
SOUTH AMERICA
Tradition of habeas datathe right to
find out if personal data is processed and
the right to file a complaint if it is misused
After amendments, regulation in Argentina
and Uruguay is at the EU level of strictness
No specific data protection law exists in
Brazil, but the country has constitutional
protection and sector-specific data
protection legal provisions
EUROPEAN UNION
Existing regulation is already the strictest
globally
Regulations cover all industry sectors
Regulation requires adequate
protectionthat is, the same level
of protection for transmission to third
countries
A safe harbor agreement with the United
States enables free data transfer between
compliant companies in the two regions
ASIA PACIFIC
The level of protection ranges from strong
protection in Japan and the Republic of
Korea to weaker protection in Bangladesh,
China, Pakistan, Indonesia, for example
Recent awareness of data protection
issues has resulted in several new laws in
economies such as India, Hong Kong SAR,
the Republic of Korea, and Singapore, as
well as other efforts, such as the APEC
Cross-Border Privacy Rules System,
enhancing protection
Sources: Council of Europe 2013a, b; European Commission 1995, 2002, 2012; IAPP 2013a, b.
* The convention was initiated and signed by Member States of the Council of Europe in 1981. See Council of Europe, Convention for the Protection of Individuals with regard to Automatic
Processing of Personal Data (ETS No. 108), available at http://conventions.coe.int/Treaty/en/Treaties/Html/108.htm.
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
REFERENCES
APEC (Asia-Pacific Economic Cooperation). 2005. APEC Privacy
Framework. Available at http://www.apec.org/Groups/Committeeon-Trade-and-Investment/~/media/Files/Groups/ECSG/05_ecsg_
privacyframewk.ashx.
Beardsley, S., L. Enriquez, W. Torfs, F. Grijpink, S. Newman, S.
Sandoval, and M. Strandell-Jansson. 2013. Re-Establishing
the European Unions Competitiveness with the Next Wave of
Investment in Telecommunications. In The Global Information
Technology Report: Growth and Jobs in a Hyperconnected World.
Geneva: World Economic Forum, INSEAD, and Cornell University.
93100.
1.7: Building Trust: The Role of Regulation in Unlocking the Value of Big Data
CHAPTER 1.8
The opinions here are the views of the authors and do not represent the
views and positions of their employer.
9 Hemerly 2013.
10 Manyika et al. 2011.
11 OECD 2013.
12 According to Hilbert (2013, p. 4), the crux of the Big Data
paradigm is actually not the increasingly large amount of data
itself, but its analysis for intelligent decision-making.
13 Hemerly 2013.
14 SIIA 2013.
15 Burke 2012.
16 McCormick University 2012. See also Chen 2013.
17 Sims 2011.
18 See www.flightcaster.com.
19 United Nations 2012.
20 Tapscott and Williams 2007.
21 Plissi du Rausas et al. 2011.
22 Mandel 2012, p. 1.
23 A collection of studies that quantify the contribution of the Internet
to GDP is available at www.valueoftheweb.com.
24 The Economist 2013b.
25 The Economist 2011.
26 Dugas et al. 2013.
27 Lu et al. 2012.
28 Talbot 2013.
29 Brynjolfsson et al. 2011.
30 Cacciola and Gibbons 2012.
31 Manyika et al. 2011.
32 Esty and Rushing 2007.
33 Rojas 2012.
34 Esty and Rushing 2007.
35 Manyika et al. 2011.
36 Hemerly 2013.
37 For example, an IP address, by itself, cannot be linked to nor
identify an individual, because it identifies only a device connected
to a network.
38 Manyika et al. 2011.
REFERENCES
Brynjolfsson, E., L. M. Hitt, and H. H. Kim. 2011. Strength in Numbers:
How Does Data-Driven Decisionmaking Affect Firm Performance?
April 22. http://dx.doi.org/10.2139/ssrn.1819486.
Burke, A. 2012. Haussler Says Cancer Genomics Needs Tech Geeks.
New York Genome Center Blog, November 13. Available at http://
nygenome.org/blog/haussler-says-cancer-genomics-needs-techgeeks.
Cacciola, S. and R. Gibbons. 2012. Coase Meets the Cloud: How and
When Can Outsourcing IT Improve Organizational Performance?
White Paper, November 28. Available at http://web.mit.edu/
rgibbons/www/Coase%20Meets%20the%20Cloud_Final.pdf.
Chen, Z., W. Hendrix, H. Guan, I. K. Tetteh, A. Choudhary, F. Semazzi,
and N. F. Samatova. 2013. Discovery of Extreme EventsRelated Communities in Contrasting Groups of Physical System
Networks. Data Mining and Knowledge Discovery 27 (2): 22558.
Available at http://link.springer.com/article/10.1007/s10618-0120289-3?null.
Dugas, A.F., M. Jalalpour, Y. Gel, S. Levin, F. Torcaso, T. Igusa, and R.
E. Rothman. 2013. Influenza Forecasting with Google Flu Trends.
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articles/PMC3572967/pdf/pone.0056176.pdf.
The Economist. 2011. Attention, Citizens! The Economist, November
16. Available at http://www.economist.com/node/21538656.
. 2013a. Counting Raindrops. The Economist, February 9.
Available at http://www.economist.com/news/science-andtechnology/21571384-how-use-mobile-phone-networks-weatherforecasting-counting-raindrops.
. 2013b. Have Germs, Will Travel. The Economist, January 25.
Available at http://www.economist.com/blogs/gulliver/2013/01/
tracking-flu-0.
Esty, D. C. and R. Rushing. 2007. Governing by the Numbers: The
Promise of Data-Driven Policymaking in the Information Age.
April. Center for American Progress. Available at http://www.
americanprogress.org/wp-content/uploads/issues/2007/04/pdf/
data_driven_policy_report.pdf.
Government of the Hong Kong Special Administrative Region. No date.
Hong Kong Efficiency Unit Homepage. Available at http://www.
eu.gov.hk/eindex.html.
Gray, J. 2013. Semios: Big Data and Digitizing the Farm. Canadian
Startup News, August 7. Available at http://www.betakit.com/
semios-big-data-and-digitizing-the-farm/.
Hemerly, J. 2013. Public Policy Considerations for Data-driven
Innovation. Computer (IEEE Computer Society) 46 (6): 2531.
CHAPTER 1.9
HCL Technologies
1.9: Making Big Data Something More than the Next Big Thing
1.9: Making Big Data Something More than the Next Big Thing
1.9: Making Big Data Something More than the Next Big Thing
Invest here
Customer service
Marketing
40
Easy pickings
Sales
General management
Finance
20
R&D
Procurement
Supply chain management
10
Risk/security
IT
Overeager
Human resources
Legal
Regulatory compliance
Operations, real estate planning
0
0
10
15
20
25
30
35
40
45
50
1.9: Making Big Data Something More than the Next Big Thing
1.9: Making Big Data Something More than the Next Big Thing
that governments create a vision and platform for publicsector open data. We believe that open data will be
an essential characteristic of future public policy. It is
important that such a vision percolate down from the top
to garner support from ministries and civil servants alike
so that open data initiatives function effectively.
Communicating from the very top that open data
is an essential characteristic of public policy is crucial.
Furthermore, governments should create an easy-touse platform for the public to access the data in a form
that is easily digestible and ready for analysis. It is also
advisable to develop rules and regulations for taxing the
commercial use of open data.
Governments should spearhead the effort to
ensure the privacy and security of personal data. The
appropriate agency should take a leading role in working
with all relevant private- and public-sector entities
to develop and implement policies for safeguarding
personal data and means for enforcement.
1.9: Making Big Data Something More than the Next Big Thing
REFERENCES
Gartner. 2013. Whats the Big Deal with Big Data for Customer Service?
Webinar with Gareth Herschel, Research Director, Gartner and
Michael Maoz, VP Distinguished Analyst, Gartner. September 17.
Available at http://my.gartner.com/portal/server.pt?open=512&objI
D=202&mode=2&PageID=5553&ref=webinar-rss&resId=2569818.
HCL Technologies. 2013a. Strategic Intelligence Wing Research on Big
Data (the research arm of HCL Technologies).
. 2013b. CIO Straight Talk Issue 3. Quincy, Mass, US and
Noida, India: HCL Technologies. Available at http://magazine.
straighttalkonline.com/issue3/.
Laney, D. 2012. Big Data Strategy Components: IT Essentials. October
15, ID G00238944. Chicago: Gartner.
Manyika, J., M. Chui, B. Brown, J. Bughin, R, Dobbs, C. Roxburgh, and
A. Hung Byers. 2011. Big Data: The Next Frontier for Innovation,
Competition, and Productivity. McKinsey Global Institute Report.
May. Available at http://www.mckinsey.com/insights/business_
technology/big_data_the_next_frontier_for_innovation.
Part 2
Country/Economy Profiles
3: Country/Economy Profiles
Albania
Rank
(out of 148)
Value
(17)
PERFORMANCE HIGHLIGHTS
The first section of the profile presents the economys
overall performance in the NRI, along with its performance in the NRIs four components and 10 pillars. The
economys rank (out of 148 economies) and score (on a
1-to-7 scale) are reported.
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Albania
RANK/148
VALUE
INDICATOR
1. Political and
regulatory environment
RANK/148
VALUE
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
indicated in the corresponding data table. For more information on the framework and computation of the NRI,
refer to Chapter 1.1.
ONLINE DATA PORTAL
In complement to the analysis presented in this
Report, an online data portal can be accessed via www.
weforum.org/gitr. The platform offers a number of analytical tools and visualizations, including sortable rankings,
scatter plots, bar charts, and maps, as well as the possibility of downloading portions of the NRI dataset.
Country/Economy
Page
Country/Economy
Page
Country/Economy
Page
Country/Economy
Page
Albania
100
Ecuador
137
Lebanon
174
Qatar
211
Algeria
101
Egypt
138
Lesotho
175
Romania
212
Angola
102
El Salvador
139
Liberia
176
Russian Federation
213
Argentina
103
Estonia
140
Libya
177
Rwanda
214
Armenia
104
Ethiopia
141
Lithuania
178
Saudi Arabia
215
Australia
105
Finland
142
Luxembourg
179
Seychelles
216
Austria
106
France
143
Macedonia, FYR
180
Senegal
217
Azerbaijan
107
Gabon
144
Madagascar
181
Serbia
218
Bahrain
108
Gambia, The
145
Malawi
182
Sierra Leone
219
Bangladesh
109
Georgia
146
Malaysia
183
Singapore
220
Barbados
110
Germany
147
Mali
184
Slovak Republic
221
Belgium
111
Ghana
148
Malta
185
Slovenia
222
Benin
112
Greece
149
Mauritania
186
South Africa
223
Bhutan
113
Guatemala
150
Mauritius
187
Spain
224
Bolivia
114
Guinea
151
Mexico
188
Sri Lanka
225
115
Guyana
152
Moldova
189
Suriname
226
Botswana
116
Haiti
153
Mongolia
190
Swaziland
227
Brazil
117
Honduras
154
Montenegro
191
Sweden
228
Brunei Darussalam
118
155
Morocco
192
Switzerland
229
Bulgaria
119
Hungary
156
Mozambique
193
Taiwan, China
230
Burkina Faso
120
Iceland
157
Myanmar
194
Tanzania
231
Burundi
121
India
158
Namibia
195
Thailand
232
Cambodia
122
Indonesia
159
Nepal
196
Timor-Leste
233
Cameroon
123
160
Netherlands
197
234
Canada
124
Ireland
161
New Zealand
198
Tunisia
235
Cape Verde
125
Israel
162
Nicaragua
199
Turkey
236
Chad
126
Italy
163
Nigeria
200
Uganda
237
Chile
127
Jamaica
164
Norway
201
Ukraine
238
China
128
Japan
165
Oman
202
239
Colombia
129
Jordan
166
Pakistan
203
United Kingdom
240
Costa Rica
130
Kazakhstan
167
Panama
204
United States
241
Cte d'Ivoire
131
Kenya
168
Paraguay
205
Uruguay
242
Croatia
132
Korea, Rep.
169
Peru
206
Venezuela
243
Cyprus
133
Kuwait
170
Philippines
207
Vietnam
244
Czech Republic
134
Kyrgyz Republic
171
Poland
208
Yemen
245
Denmark
135
Lao PDR
172
Portugal
209
Zambia
246
Dominican Republic
136
Latvia
173
Puerto Rico
210
Zimbabwe
247
2: Country/Economy Profiles
Albania
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Albania
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Algeria
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Algeria
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Angola
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Angola
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Argentina
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Argentina
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Armenia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Armenia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Australia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Australia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Austria
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Austria
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Azerbaijan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Azerbaijan
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Bahrain
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Bahrain
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Bangladesh
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Bangladesh
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Barbados
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Barbados
INDICATOR
RANK/148
RANK/148
VALUE
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Belgium
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Belgium
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Benin
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Benin
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Bhutan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Bhutan
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Bolivia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Bolivia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Botswana
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Botswana
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Brazil
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Brazil
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Brunei Darussalam
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Brunei Darussalam
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Bulgaria
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Bulgaria
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Burkina Faso
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Burkina Faso
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Burundi
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Burundi
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Cambodia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Cambodia
INDICATOR
RANK/148
RANK/148
VALUE
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Cameroon
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Cameroon
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Canada
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Canada
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Cape Verde
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Cape Verde
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Chad
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Chad
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Chile
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Chile
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
China
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
China
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Colombia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Colombia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Costa Rica
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Costa Rica
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Cte dIvoire
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Cte dIvoire
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Croatia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Croatia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Cyprus
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Cyprus
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Czech Republic
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Czech Republic
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Denmark
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Denmark
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Dominican Republic
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Dominican Republic
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Ecuador
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Ecuador
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Egypt
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Egypt
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
El Salvador
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
El Salvador
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Estonia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Estonia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Ethiopia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Ethiopia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Finland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Finland
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
France
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
France
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Gabon
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Gabon
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Gambia, The
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Gambia, The
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Georgia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Georgia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Germany
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Germany
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Ghana
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Ghana
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Greece
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Greece
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Guatemala
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Guatemala
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Guinea
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Guinea
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Guyana
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Guyana
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Haiti
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Haiti
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Honduras
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Honduras
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Hungary
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Hungary
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Iceland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Iceland
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
India
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
India
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Indonesia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Indonesia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Ireland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Ireland
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Israel
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Israel
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Italy
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Italy
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Jamaica
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Jamaica
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Japan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Japan
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Jordan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Jordan
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Kazakhstan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Kazakhstan
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Kenya
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Kenya
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Korea, Rep.
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Korea, Rep.
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Kuwait
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Kuwait
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Kyrgyz Republic
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Kyrgyz Republic
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Lao PDR
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Lao PDR
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Latvia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Latvia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Lebanon
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Lebanon
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Lesotho
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Lesotho
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Liberia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Liberia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Libya
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Libya
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Lithuania
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Lithuania
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Luxembourg
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Luxembourg
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Macedonia, FYR
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Macedonia, FYR
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Madagascar
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Madagascar
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Malawi
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Malawi
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Malaysia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Malaysia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Mali
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mali
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Malta
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Malta
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Mauritania
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mauritania
INDICATOR
RANK/148
RANK/148
VALUE
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Mauritius
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mauritius
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Mexico
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mexico
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Moldova
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Moldova
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Mongolia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mongolia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Montenegro
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Montenegro
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Morocco (updated)
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Morocco
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Notes: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
Following a correction on the data for indicators 8.02 Government online service
Index and 10.04 E-participation Index, the country profile for Morocco has been
updated accordingly.
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Morocco
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Notes: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
Country profile for Morocco initially reported. Please see the previous page for the
updated version.
2: Country/Economy Profiles
Mozambique
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Mozambique
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Myanmar
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Myanmar
INDICATOR
RANK/148
RANK/148
VALUE
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Namibia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Namibia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Nepal
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Nepal
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Netherlands
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Netherlands
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
New Zealand
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
New Zealand
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Nicaragua
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Nicaragua
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Nigeria
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Nigeria
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Norway
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Norway
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Oman
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Oman
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Pakistan
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Pakistan
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Panama
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Panama
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Paraguay
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Paraguay
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Peru
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Peru
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Philippines
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Philippines
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Poland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Poland
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Portugal
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Portugal
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Puerto Rico
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Puerto Rico
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Qatar
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Qatar
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Romania
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Romania
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Russian Federation
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Russian Federation
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Rwanda
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Rwanda
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Saudi Arabia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Saudi Arabia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Senegal
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Senegal
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Serbia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Serbia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Seychelles
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Seychelles
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Sierra Leone
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Sierra Leone
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Singapore
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Singapore
INDICATOR
RANK/148
RANK/148
VALUE
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Slovak Republic
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Slovak Republic
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Slovenia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Slovenia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
South Africa
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
South Africa
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Spain
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Spain
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Sri Lanka
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Sri Lanka
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Suriname
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Suriname
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Swaziland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Swaziland
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Sweden
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Sweden
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Switzerland
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Switzerland
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Taiwan, China
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Taiwan, China
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Tanzania
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Tanzania
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Thailand
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Thailand
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Timor-Leste
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Timor-Leste
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Tunisia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Tunisia
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Turkey
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Turkey
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Uganda
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Uganda
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Ukraine
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Ukraine
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
United Kingdom
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
United Kingdom
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
United States
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
United States
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Uruguay
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Uruguay
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Venezuela
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Venezuela
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Vietnam
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Vietnam
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Yemen
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Yemen
RANK/148
VALUE
INDICATOR
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
2: Country/Economy Profiles
Zambia
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
4
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Zambia
RANK/148
VALUE
INDICATOR
VALUE
RANK/148
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97.
2: Country/Economy Profiles
Zimbabwe
Rank
(out of 148)
Value
(17)
1. Political and
regulatory environment
10. Social
impacts
6
5
9. Economic
impacts
3. Infrastructure and
digital content
3
2
1
8. Government
usage
4. Affordability
7. Business
usage
5. Skills
6. Individual usage
Zimbabwe
INDICATOR
RANK/148
RANK/148
VALUE
6.01
6.02
6.03
6.04
6.05
6.06
6.07
VALUE
9.01
9.02
9.03
9.04
Note: Indicators followed by an asterisk (*) are measured on a 1-to-7 (best) scale. For
further details and explanation, please refer to the section How to Read the
Country/Economy Profiles on page 97
Part 3
Data Tables
4: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.6
Singapore .......................................6.1
Finland ............................................5.7
Qatar ..............................................5.7
New Zealand...................................5.7
United Kingdom ..............................5.5
Sweden ..........................................5.4
Luxembourg ...................................5.4
Norway ...........................................5.4
Rwanda ..........................................5.3
Canada ...........................................5.2
Germany .........................................5.1
Oman..............................................5.1
Switzerland .....................................5.0
Netherlands ....................................5.0
Barbados ........................................5.0
Malaysia ..........................................5.0
Botswana .......................................4.9
Malta...............................................4.9
Turkey.............................................4.8
United Arab Emirates ......................4.8
Mauritius .........................................4.8
Bhutan ............................................4.7
Denmark .........................................4.7
Sri Lanka ........................................4.7
Australia ..........................................4.5
Brunei Darussalam ..........................4.5
Lao PDR .........................................4.5
Ireland.............................................4.5
France ............................................4.5
Japan .............................................4.4
Ghana .............................................4.3
Saudi Arabia ...................................4.3
Gambia, The ...................................4.3
Zambia ...........................................4.3
Austria ............................................4.3
Estonia............................................4.3
Seychelles.......................................4.3
South Africa ....................................4.2
China ..............................................4.2
Namibia ..........................................4.2
Kazakhstan .....................................4.2
Hong Kong SAR .............................4.1
Montenegro ....................................4.1
Cape Verde ....................................4.1
Benin ..............................................4.1
Cyprus ............................................4.0
Uganda ...........................................4.0
Sierra Leone ...................................4.0
Belgium ..........................................4.0
Kenya .............................................4.0
Israel ...............................................4.0
Macedonia, FYR .............................3.9
Lesotho ..........................................3.9
Gabon ............................................3.9
Vietnam ..........................................3.8
Spain ..............................................3.8
Indonesia ........................................3.8
United States ..................................3.8
Iran, Islamic Rep. ............................3.8
Iceland ............................................3.7
India................................................3.7
Chile ...............................................3.7
Azerbaijan .......................................3.7
Hungary ..........................................3.7
Georgia ...........................................3.7
Uruguay ..........................................3.6
Cambodia .......................................3.6
Guyana ...........................................3.6
Trinidad and Tobago.......................3.6
Mozambique ...................................3.6
Liberia .............................................3.6
Timor-Leste ....................................3.6
Bosnia and Herzegovina .................3.6
Portugal ..........................................3.5
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Tanzania .........................................3.5
Swaziland .......................................3.5
Jordan ............................................3.5
Armenia ..........................................3.5
Philippines ......................................3.5
Senegal...........................................3.4
Taiwan, China .................................3.4
Latvia ..............................................3.4
Morocco .........................................3.4
Malawi ............................................3.4
Bahrain ...........................................3.4
Bolivia .............................................3.3
Lithuania .........................................3.3
Nigeria ............................................3.3
Kuwait ............................................3.3
Jamaica ..........................................3.3
Ecuador ..........................................3.3
Croatia ............................................3.3
Myanmar.........................................3.3
Ethiopia...........................................3.3
Russian Federation .........................3.3
Poland ............................................3.2
Angola ............................................3.2
Serbia .............................................3.2
Nicaragua .......................................3.2
Zimbabwe .......................................3.2
Bangladesh .....................................3.2
Pakistan ..........................................3.1
Cte dIvoire ...................................3.1
Puerto Rico .....................................3.1
Albania............................................3.1
Greece ............................................3.1
Panama ..........................................3.0
Mali .................................................3.0
Mongolia .........................................3.0
Czech Republic...............................3.0
Tunisia ............................................3.0
Thailand ..........................................3.0
Cameroon.......................................2.9
Mexico ............................................2.9
Slovak Republic ..............................2.9
Burkina Faso...................................2.9
Bulgaria ..........................................2.8
Suriname ........................................2.8
Korea, Rep. ....................................2.8
Moldova ..........................................2.8
Honduras ........................................2.8
El Salvador......................................2.8
Slovenia ..........................................2.8
Colombia ........................................2.7
Algeria.............................................2.7
Libya ...............................................2.7
Romania .........................................2.7
Italy .................................................2.7
Dominican Republic ........................2.7
Madagascar ....................................2.6
Mauritania .......................................2.6
Kyrgyz Republic ..............................2.6
Brazil...............................................2.6
Yemen ............................................2.5
Egypt ..............................................2.4
Burundi ...........................................2.4
Nepal ..............................................2.4
Ukraine ...........................................2.4
Guinea ............................................2.3
Costa Rica ......................................2.2
Paraguay ........................................2.2
Chad...............................................2.1
Guatemala ......................................2.1
Peru ................................................2.1
Lebanon .........................................2.1
Argentina ........................................2.1
Haiti ................................................2.1
Venezuela .......................................1.5
3.6
Environment subindex
Usage subindex
1.01
1.02
1.03
1.04
1.05
1.06
1.07
1.08
1.09
6.01
6.02
6.03
6.04
6.05
6.06
6.07
Impact subindex
Readiness subindex
9.01
9.02
9.03
9.04
1st pillar
Political and
regulatory environment
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.6
Singapore .......................................6.1
Finland ............................................5.7
Qatar ..............................................5.7
New Zealand...................................5.7
United Kingdom ..............................5.5
Sweden ..........................................5.4
Luxembourg ...................................5.4
Norway ...........................................5.4
Rwanda ..........................................5.3
Canada ...........................................5.2
Germany .........................................5.1
Oman..............................................5.1
Switzerland .....................................5.0
Netherlands ....................................5.0
Barbados ........................................5.0
Malaysia ..........................................5.0
Botswana .......................................4.9
Malta...............................................4.9
Turkey.............................................4.8
United Arab Emirates ......................4.8
Mauritius .........................................4.8
Bhutan ............................................4.7
Denmark .........................................4.7
Sri Lanka ........................................4.7
Australia ..........................................4.5
Brunei Darussalam ..........................4.5
Lao PDR .........................................4.5
Ireland .............................................4.5
France ............................................4.5
Japan .............................................4.4
Ghana .............................................4.3
Saudi Arabia ...................................4.3
Gambia, The ...................................4.3
Zambia ...........................................4.3
Austria ............................................4.3
Estonia............................................4.3
Seychelles.......................................4.3
South Africa ....................................4.2
China ..............................................4.2
Namibia ..........................................4.2
Kazakhstan .....................................4.2
Hong Kong SAR .............................4.1
Montenegro ....................................4.1
Cape Verde ....................................4.1
Benin ..............................................4.1
Cyprus ............................................4.0
Uganda ...........................................4.0
Sierra Leone ...................................4.0
Belgium ..........................................4.0
Kenya .............................................4.0
Israel ...............................................4.0
Macedonia, FYR .............................3.9
Lesotho ..........................................3.9
Gabon ............................................3.9
Vietnam ..........................................3.8
Spain ..............................................3.8
Indonesia ........................................3.8
United States ..................................3.8
Iran, Islamic Rep. ............................3.8
Iceland ............................................3.7
India ................................................3.7
Chile ...............................................3.7
Azerbaijan .......................................3.7
Hungary ..........................................3.7
Georgia ...........................................3.7
Uruguay ..........................................3.6
Cambodia .......................................3.6
Guyana ...........................................3.6
Trinidad and Tobago.......................3.6
Mozambique ...................................3.6
Liberia .............................................3.6
Timor-Leste ....................................3.6
Bosnia and Herzegovina .................3.6
Portugal ..........................................3.5
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Tanzania .........................................3.5
Swaziland .......................................3.5
Jordan ............................................3.5
Armenia ..........................................3.5
Philippines ......................................3.5
Senegal...........................................3.4
Taiwan, China .................................3.4
Latvia ..............................................3.4
Morocco .........................................3.4
Malawi ............................................3.4
Bahrain ...........................................3.4
Bolivia .............................................3.3
Lithuania .........................................3.3
Nigeria ............................................3.3
Kuwait ............................................3.3
Jamaica ..........................................3.3
Ecuador ..........................................3.3
Croatia ............................................3.3
Myanmar.........................................3.3
Ethiopia...........................................3.3
Russian Federation .........................3.3
Poland ............................................3.2
Angola ............................................3.2
Serbia .............................................3.2
Nicaragua .......................................3.2
Zimbabwe .......................................3.2
Bangladesh .....................................3.2
Pakistan ..........................................3.1
Cte dIvoire ...................................3.1
Puerto Rico .....................................3.1
Albania ............................................3.1
Greece ............................................3.1
Panama ..........................................3.0
Mali .................................................3.0
Mongolia .........................................3.0
Czech Republic...............................3.0
Tunisia ............................................3.0
Thailand ..........................................3.0
Cameroon .......................................2.9
Mexico ............................................2.9
Slovak Republic ..............................2.9
Burkina Faso...................................2.9
Bulgaria ..........................................2.8
Suriname ........................................2.8
Korea, Rep. ....................................2.8
Moldova ..........................................2.8
Honduras ........................................2.8
El Salvador......................................2.8
Slovenia ..........................................2.8
Colombia ........................................2.7
Algeria.............................................2.7
Libya ...............................................2.7
Romania .........................................2.7
Italy .................................................2.7
Dominican Republic ........................2.7
Madagascar ....................................2.6
Mauritania .......................................2.6
Kyrgyz Republic ..............................2.6
Brazil...............................................2.6
Yemen ............................................2.5
Egypt ..............................................2.4
Burundi ...........................................2.4
Nepal ..............................................2.4
Ukraine ...........................................2.4
Guinea ............................................2.3
Costa Rica ......................................2.2
Paraguay ........................................2.2
Chad...............................................2.1
Guatemala ......................................2.1
Peru ................................................2.1
Lebanon .........................................2.1
Argentina ........................................2.1
Haiti ................................................2.1
Venezuela .......................................1.5
3.6
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.9
Luxembourg ...................................5.9
Singapore .......................................5.8
Estonia............................................5.8
United Arab Emirates ......................5.7
Finland ............................................5.6
Qatar ..............................................5.6
Hong Kong SAR .............................5.5
United Kingdom ..............................5.5
Norway ...........................................5.5
New Zealand...................................5.4
Sweden ..........................................5.4
Korea, Rep. ....................................5.3
Malaysia ..........................................5.3
Taiwan, China .................................5.2
United States ..................................5.2
Netherlands ....................................5.1
Australia ..........................................5.1
Denmark .........................................5.1
Canada ...........................................5.1
Malta...............................................5.1
Austria ............................................5.1
Switzerland .....................................5.1
Ireland .............................................5.1
Azerbaijan .......................................5.1
Portugal ..........................................5.0
Germany .........................................5.0
Saudi Arabia ...................................5.0
Puerto Rico .....................................5.0
France ............................................4.9
Belgium ..........................................4.9
Iceland ............................................4.9
Israel ...............................................4.9
Japan .............................................4.8
South Africa ....................................4.8
Oman..............................................4.8
Chile ...............................................4.8
Rwanda ..........................................4.8
Spain ..............................................4.8
Panama ..........................................4.7
Bahrain ...........................................4.7
Lithuania .........................................4.7
Armenia ..........................................4.6
Slovenia ..........................................4.6
Jordan ............................................4.5
Mauritius .........................................4.5
Indonesia ........................................4.5
Czech Republic...............................4.4
Macedonia, FYR .............................4.4
Brunei Darussalam ..........................4.3
Gambia, The ...................................4.3
Costa Rica ......................................4.3
China ..............................................4.3
Kazakhstan .....................................4.3
India ................................................4.2
Colombia ........................................4.2
Latvia ..............................................4.2
Hungary ..........................................4.2
Montenegro ....................................4.2
Mexico ............................................4.2
Brazil...............................................4.2
Cyprus ............................................4.1
Kenya .............................................4.1
Romania .........................................4.1
Barbados ........................................4.1
Ecuador ..........................................4.0
Bulgaria ..........................................4.0
Bosnia and Herzegovina .................4.0
Turkey.............................................4.0
Seychelles.......................................4.0
Lao PDR .........................................4.0
Croatia ............................................4.0
Philippines ......................................4.0
Dominican Republic ........................4.0
Zambia ...........................................3.9
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
3.9
Guatemala ......................................3.9
Sri Lanka ........................................3.9
Ghana .............................................3.8
Uruguay ..........................................3.8
Georgia ...........................................3.8
Morocco .........................................3.8
Slovak Republic ..............................3.8
Cape Verde ....................................3.8
Poland ............................................3.8
Peru ................................................3.7
Albania ............................................3.7
Vietnam ..........................................3.7
Tunisia ............................................3.7
Thailand ..........................................3.7
Italy .................................................3.7
Namibia ..........................................3.7
Guyana ...........................................3.6
Jamaica ..........................................3.6
Moldova ..........................................3.6
Mongolia .........................................3.5
Russian Federation .........................3.5
Bhutan ............................................3.5
Iran, Islamic Rep. ............................3.5
Cambodia .......................................3.5
Nicaragua .......................................3.4
Senegal...........................................3.4
Botswana .......................................3.4
El Salvador......................................3.4
Serbia .............................................3.4
Egypt ..............................................3.4
Liberia .............................................3.3
Greece ............................................3.3
Ukraine ...........................................3.3
Cte dIvoire ...................................3.3
Nigeria ............................................3.3
Malawi ............................................3.2
Venezuela .......................................3.2
Mali .................................................3.2
Tanzania .........................................3.2
Uganda ...........................................3.2
Trinidad and Tobago.......................3.2
Swaziland .......................................3.2
Paraguay ........................................3.1
Bolivia .............................................3.1
Honduras ........................................3.1
Sierra Leone ...................................3.1
Zimbabwe .......................................3.1
Pakistan ..........................................3.1
Bangladesh .....................................3.0
Burkina Faso...................................3.0
Mozambique ...................................2.9
Madagascar ....................................2.9
Argentina ........................................2.9
Cameroon .......................................2.9
Timor-Leste ....................................2.9
Ethiopia...........................................2.8
Kuwait ............................................2.7
Mauritania .......................................2.7
Lesotho ..........................................2.7
Nepal ..............................................2.7
Benin ..............................................2.6
Gabon ............................................2.6
Kyrgyz Republic ..............................2.5
Suriname ........................................2.5
Guinea ............................................2.5
Yemen ............................................2.4
Burundi ...........................................2.3
Haiti ................................................2.3
Angola ............................................2.3
Libya ...............................................2.2
Chad...............................................2.1
Algeria.............................................2.1
Myanmar.........................................2.0
Lebanon .........................................2.0
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.9
New Zealand...................................6.7
Finland ............................................6.6
Ireland .............................................6.4
Hong Kong SAR .............................6.3
Norway ...........................................6.3
United Kingdom ..............................6.2
Netherlands ....................................6.2
Denmark .........................................6.2
Sweden ..........................................6.2
Canada ...........................................6.2
Switzerland .....................................6.1
Qatar ..............................................6.1
Germany .........................................6.0
Japan .............................................6.0
Israel ...............................................5.8
Australia ..........................................5.7
Singapore .......................................5.7
Luxembourg ...................................5.7
Iceland ............................................5.6
Estonia............................................5.5
Barbados ........................................5.5
South Africa ....................................5.5
United Arab Emirates ......................5.5
Belgium ..........................................5.4
Uruguay ..........................................5.4
Botswana .......................................5.3
Chile ...............................................5.3
Saudi Arabia ...................................5.3
Oman..............................................5.3
Austria ............................................5.1
France ............................................5.1
United States ..................................5.0
Rwanda ..........................................5.0
Brunei Darussalam ..........................5.0
Mauritius .........................................5.0
Kuwait ............................................5.0
Costa Rica ......................................4.8
Bhutan ............................................4.8
Malta...............................................4.8
India ................................................4.7
Namibia ..........................................4.7
Puerto Rico .....................................4.7
Trinidad and Tobago.......................4.6
Malaysia ..........................................4.5
Taiwan, China .................................4.5
Bahrain ...........................................4.5
Cyprus ............................................4.5
Jordan ............................................4.4
Jamaica ..........................................4.4
Ghana .............................................4.4
Portugal ..........................................4.2
Seychelles.......................................4.1
Cape Verde ....................................4.1
Poland ............................................4.1
Pakistan ..........................................4.1
Lao PDR .........................................4.1
China ..............................................4.0
Suriname ........................................4.0
Malawi ............................................4.0
Kenya .............................................4.0
Gambia, The ...................................4.0
Sri Lanka ........................................3.9
Latvia ..............................................3.9
Bosnia and Herzegovina .................3.9
Brazil...............................................3.9
Hungary ..........................................3.9
Thailand ..........................................3.8
Czech Republic...............................3.8
Zambia ...........................................3.7
Italy .................................................3.7
Lithuania .........................................3.7
Spain ..............................................3.7
Iran, Islamic Rep. ............................3.7
Indonesia ........................................3.7
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Montenegro ....................................3.6
Slovenia ..........................................3.6
Tunisia ............................................3.6
Korea, Rep. ....................................3.5
Guyana ...........................................3.5
Lesotho ..........................................3.5
Swaziland .......................................3.5
Egypt ..............................................3.5
Liberia .............................................3.4
Greece ............................................3.4
Turkey.............................................3.4
Timor-Leste ....................................3.4
Morocco .........................................3.4
Kazakhstan .....................................3.4
Vietnam ..........................................3.4
Mexico ............................................3.3
Georgia ...........................................3.3
Nepal ..............................................3.3
Azerbaijan .......................................3.3
Tanzania .........................................3.2
Algeria.............................................3.2
Nigeria ............................................3.2
Libya ...............................................3.2
Macedonia, FYR .............................3.2
Philippines ......................................3.2
Ecuador ..........................................3.2
Uganda ...........................................3.1
Bolivia .............................................3.1
Senegal...........................................3.1
Sierra Leone ...................................3.1
El Salvador......................................3.0
Colombia ........................................3.0
Guatemala ......................................3.0
Honduras ........................................3.0
Croatia ............................................3.0
Armenia ..........................................3.0
Mongolia .........................................2.9
Ethiopia...........................................2.9
Myanmar.........................................2.8
Romania .........................................2.8
Cambodia .......................................2.8
Benin ..............................................2.7
Zimbabwe .......................................2.7
Panama ..........................................2.7
Russian Federation .........................2.7
Gabon ............................................2.6
Nicaragua .......................................2.6
Mali .................................................2.6
Bulgaria ..........................................2.6
Serbia .............................................2.6
Mozambique ...................................2.6
Peru ................................................2.5
Angola ............................................2.4
Cte dIvoire ...................................2.4
Bangladesh .....................................2.4
Mauritania .......................................2.4
Dominican Republic ........................2.4
Argentina ........................................2.4
Slovak Republic ..............................2.3
Albania ............................................2.3
Lebanon .........................................2.3
Cameroon .......................................2.3
Guinea ............................................2.2
Yemen ............................................2.2
Ukraine ...........................................2.2
Kyrgyz Republic ..............................2.2
Madagascar ....................................2.1
Burkina Faso...................................2.1
Haiti ................................................2.0
Chad...............................................2.0
Moldova ..........................................1.9
Paraguay ........................................1.7
Burundi ...........................................1.7
Venezuela .......................................1.1
3.9
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.8
Singapore .......................................6.1
Finland ............................................6.1
Hong Kong SAR .............................5.8
New Zealand...................................5.8
Sweden ..........................................5.7
Switzerland .....................................5.7
Norway ...........................................5.6
United Kingdom ..............................5.6
Netherlands ....................................5.6
Qatar ..............................................5.4
Canada ...........................................5.4
South Africa ....................................5.3
Germany .........................................5.2
Oman..............................................5.2
Luxembourg ...................................5.2
Puerto Rico .....................................5.2
Rwanda ..........................................5.1
Malaysia ..........................................5.1
Brunei Darussalam ..........................5.0
United Arab Emirates ......................4.9
Denmark .........................................4.9
Ireland .............................................4.8
Mauritius .........................................4.8
Austria ............................................4.8
Botswana .......................................4.8
United States ..................................4.7
Iceland ............................................4.7
Japan .............................................4.7
Chile ...............................................4.7
Australia ..........................................4.6
Sri Lanka ........................................4.6
Namibia ..........................................4.5
Gambia, The ...................................4.5
Barbados ........................................4.5
Lao PDR .........................................4.5
Saudi Arabia ...................................4.5
Zambia ...........................................4.4
Jordan ............................................4.3
Estonia............................................4.3
Belgium ..........................................4.2
Bahrain ...........................................4.2
Cyprus ............................................4.2
China ..............................................4.2
Israel ...............................................4.2
Taiwan, China .................................4.2
Malta...............................................4.2
Seychelles.......................................4.1
France ............................................4.1
Indonesia ........................................4.1
Ghana .............................................4.1
Bhutan ............................................4.0
Senegal...........................................3.9
Kazakhstan .....................................3.9
Tunisia ............................................3.9
Uruguay ..........................................3.9
Malawi ............................................3.9
Kenya .............................................3.9
Montenegro ....................................3.9
Turkey.............................................3.9
Thailand ..........................................3.9
Panama ..........................................3.9
India ................................................3.8
Swaziland .......................................3.8
Azerbaijan .......................................3.8
Uganda ...........................................3.8
Kuwait ............................................3.8
Liberia .............................................3.8
Costa Rica ......................................3.7
Sierra Leone ...................................3.7
Spain ..............................................3.7
Morocco .........................................3.7
Cape Verde ....................................3.7
Guyana ...........................................3.7
Armenia ..........................................3.7
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
3.8
Tanzania .........................................3.6
Philippines ......................................3.6
Nigeria ............................................3.6
Zimbabwe .......................................3.6
Trinidad and Tobago.......................3.6
Lesotho ..........................................3.6
Ethiopia...........................................3.6
Bolivia .............................................3.6
Cambodia .......................................3.5
Korea, Rep. ....................................3.5
Bosnia and Herzegovina .................3.5
Gabon ............................................3.5
Macedonia, FYR .............................3.5
Timor-Leste ....................................3.5
Nicaragua .......................................3.4
Cte dIvoire ...................................3.4
Iran, Islamic Rep. ............................3.4
Georgia ...........................................3.4
Vietnam ..........................................3.4
Jamaica ..........................................3.4
Colombia ........................................3.4
Lithuania .........................................3.4
Ecuador ..........................................3.4
Mexico ............................................3.4
Dominican Republic ........................3.4
Guatemala ......................................3.3
Brazil...............................................3.3
Cameroon .......................................3.3
Burkina Faso...................................3.3
Benin ..............................................3.3
Mozambique ...................................3.3
Egypt ..............................................3.2
Peru ................................................3.2
Suriname ........................................3.2
Honduras ........................................3.2
Mongolia .........................................3.2
Mali .................................................3.1
Pakistan ..........................................3.1
Hungary ..........................................3.1
Bangladesh .....................................3.1
Czech Republic...............................3.1
Algeria.............................................3.1
Latvia ..............................................3.0
Russian Federation .........................3.0
Poland ............................................3.0
Albania ............................................3.0
Madagascar ....................................2.9
Portugal ..........................................2.9
Nepal ..............................................2.9
Libya ...............................................2.9
Bulgaria ..........................................2.9
El Salvador......................................2.8
Mauritania .......................................2.8
Romania .........................................2.8
Angola ............................................2.7
Lebanon .........................................2.7
Moldova ..........................................2.6
Kyrgyz Republic ..............................2.6
Argentina ........................................2.6
Myanmar.........................................2.6
Slovenia ..........................................2.6
Burundi ...........................................2.6
Serbia .............................................2.5
Greece ............................................2.5
Guinea ............................................2.5
Croatia ............................................2.5
Paraguay ........................................2.5
Chad...............................................2.4
Slovak Republic ..............................2.4
Ukraine ...........................................2.3
Italy .................................................2.3
Haiti ................................................2.2
Yemen ............................................2.2
Venezuela .......................................1.8
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.5
Finland ............................................5.9
Hong Kong SAR .............................5.6
New Zealand...................................5.6
Sweden ..........................................5.4
Netherlands ....................................5.4
Switzerland .....................................5.3
Qatar ..............................................5.2
United Kingdom ..............................5.2
Luxembourg ...................................5.2
Norway ...........................................5.1
Germany .........................................4.9
Singapore .......................................4.9
South Africa ....................................4.9
Puerto Rico .....................................4.8
Canada ...........................................4.8
United Arab Emirates ......................4.8
Malaysia ..........................................4.7
Oman..............................................4.7
Ireland .............................................4.6
Rwanda ..........................................4.5
Iceland ............................................4.5
Mauritius .........................................4.4
Botswana .......................................4.4
Chile ...............................................4.4
Austria ............................................4.4
Cyprus ............................................4.4
Jordan ............................................4.4
Saudi Arabia ...................................4.4
United States ..................................4.3
Australia ..........................................4.3
France ............................................4.3
Barbados ........................................4.2
Estonia............................................4.2
Israel ...............................................4.1
Japan .............................................4.1
Belgium ..........................................4.0
Costa Rica ......................................4.0
Denmark .........................................4.0
Sri Lanka ........................................4.0
Uruguay ..........................................4.0
Seychelles.......................................4.0
Namibia ..........................................3.9
Bahrain ...........................................3.9
Malawi ............................................3.9
Gambia, The ...................................3.9
Turkey.............................................3.9
China ..............................................3.8
India ................................................3.8
Kuwait ............................................3.8
Indonesia ........................................3.7
Zambia ...........................................3.7
Taiwan, China .................................3.7
Azerbaijan .......................................3.7
Bosnia and Herzegovina .................3.7
Malta...............................................3.7
Kenya .............................................3.7
Liberia .............................................3.7
Panama ..........................................3.6
Senegal...........................................3.6
Guyana ...........................................3.6
Kazakhstan .....................................3.6
Thailand ..........................................3.5
Montenegro ....................................3.5
Cape Verde ....................................3.5
Ghana .............................................3.5
Uganda ...........................................3.5
Tunisia ............................................3.5
Brazil...............................................3.5
Spain ..............................................3.5
Swaziland .......................................3.5
Philippines ......................................3.5
Cambodia .......................................3.5
Guatemala ......................................3.5
Morocco .........................................3.4
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Lesotho ..........................................3.4
Armenia ..........................................3.4
Jamaica ..........................................3.4
Mexico ............................................3.3
Vietnam ..........................................3.3
Brunei Darussalam ..........................3.3
Bangladesh .....................................3.3
Tanzania .........................................3.3
Mali .................................................3.3
Trinidad and Tobago.......................3.3
Portugal ..........................................3.3
Gabon ............................................3.3
Bhutan ............................................3.3
Bolivia .............................................3.3
Timor-Leste ....................................3.3
Lithuania .........................................3.2
Benin ..............................................3.2
Nigeria ............................................3.2
Colombia ........................................3.2
Egypt ..............................................3.2
Cte dIvoire ...................................3.2
Honduras ........................................3.1
Latvia ..............................................3.1
Nicaragua .......................................3.1
Paraguay ........................................3.1
Ecuador ..........................................3.1
Korea, Rep. ....................................3.0
Suriname ........................................3.0
Cameroon .......................................3.0
Nepal ..............................................3.0
Georgia ...........................................3.0
Burkina Faso...................................3.0
Dominican Republic ........................3.0
Pakistan ..........................................3.0
Peru ................................................3.0
El Salvador......................................3.0
Poland ............................................2.9
Macedonia, FYR .............................2.9
Albania ............................................2.9
Lao PDR .........................................2.9
Libya ...............................................2.9
Ethiopia...........................................2.9
Mozambique ...................................2.9
Guinea ............................................2.9
Mauritania .......................................2.8
Russian Federation .........................2.8
Madagascar ....................................2.8
Bulgaria ..........................................2.8
Zimbabwe .......................................2.8
Iran, Islamic Rep. ............................2.7
Sierra Leone ...................................2.7
Czech Republic...............................2.7
Yemen ............................................2.7
Romania .........................................2.6
Mongolia .........................................2.6
Greece ............................................2.6
Slovenia ..........................................2.6
Croatia ............................................2.5
Kyrgyz Republic ..............................2.5
Italy .................................................2.5
Burundi ...........................................2.5
Serbia .............................................2.5
Moldova ..........................................2.5
Hungary ..........................................2.4
Algeria.............................................2.3
Haiti ................................................2.3
Lebanon .........................................2.3
Slovak Republic ..............................2.2
Myanmar.........................................2.2
Angola ............................................2.2
Chad...............................................2.2
Ukraine ...........................................2.2
Argentina ........................................1.9
Venezuela .......................................1.5
3.5
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.8
Finland ............................................6.2
Singapore .......................................6.1
New Zealand...................................6.0
Qatar ..............................................6.0
Switzerland .....................................6.0
Luxembourg ...................................5.9
Puerto Rico .....................................5.9
United Kingdom ..............................5.8
Netherlands ....................................5.7
Hong Kong SAR .............................5.7
Japan .............................................5.7
France ............................................5.7
Canada ...........................................5.6
Germany .........................................5.6
Norway ...........................................5.5
Sweden ..........................................5.5
Austria ............................................5.5
South Africa ....................................5.5
Ireland .............................................5.4
United Arab Emirates ......................5.3
Australia ..........................................5.3
Belgium ..........................................5.2
Taiwan, China .................................5.2
Oman..............................................5.2
United States ..................................5.2
Denmark .........................................5.0
Saudi Arabia ...................................5.0
Malta...............................................4.9
Iceland ............................................4.8
Malaysia ..........................................4.8
Estonia............................................4.8
Bahrain ...........................................4.8
Rwanda ..........................................4.7
Israel ...............................................4.6
Panama ..........................................4.6
Jordan ............................................4.6
Barbados ........................................4.5
Portugal ..........................................4.5
Brunei Darussalam ..........................4.4
Cyprus ............................................4.4
Namibia ..........................................4.3
Slovenia ..........................................4.2
Gambia, The ...................................4.2
Bhutan ............................................4.1
Uruguay ..........................................4.1
Seychelles.......................................4.1
Botswana .......................................4.1
Korea, Rep. ....................................4.0
Mauritius .........................................4.0
Spain ..............................................4.0
Latvia ..............................................4.0
Swaziland .......................................4.0
China ..............................................3.9
Macedonia, FYR .............................3.9
Indonesia ........................................3.9
Ghana .............................................3.9
Zambia ...........................................3.9
Hungary ..........................................3.9
Costa Rica ......................................3.8
Chile ...............................................3.8
Czech Republic...............................3.8
Kuwait ............................................3.8
Sri Lanka ........................................3.8
Lao PDR .........................................3.8
Slovak Republic ..............................3.7
Lithuania .........................................3.7
Italy .................................................3.7
Liberia .............................................3.7
Azerbaijan .......................................3.7
Greece ............................................3.7
India ................................................3.7
Poland ............................................3.7
Kazakhstan .....................................3.6
Turkey.............................................3.6
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
3.8
Armenia ..........................................3.6
Montenegro ....................................3.6
Mexico ............................................3.6
Philippines ......................................3.6
Ecuador ..........................................3.6
Brazil...............................................3.5
Croatia ............................................3.5
Nicaragua .......................................3.5
Jamaica ..........................................3.5
Guyana ...........................................3.5
Ethiopia...........................................3.5
Kenya .............................................3.4
Sierra Leone ...................................3.4
Burkina Faso...................................3.4
Malawi ............................................3.4
Morocco .........................................3.3
Trinidad and Tobago.......................3.3
Lesotho ..........................................3.3
Tanzania .........................................3.2
Egypt ..............................................3.2
Colombia ........................................3.2
Senegal...........................................3.2
Tunisia ............................................3.2
Bolivia .............................................3.2
Cambodia .......................................3.2
Cameroon .......................................3.2
Benin ..............................................3.1
Thailand ..........................................3.1
Honduras ........................................3.1
Bulgaria ..........................................3.0
Cape Verde ....................................3.0
Zimbabwe .......................................3.0
Dominican Republic ........................3.0
Madagascar ....................................2.9
Pakistan ..........................................2.9
Romania .........................................2.9
Guatemala ......................................2.9
El Salvador......................................2.9
Russian Federation .........................2.9
Albania ............................................2.9
Serbia .............................................2.9
Vietnam ..........................................2.9
Nepal ..............................................2.9
Suriname ........................................2.9
Uganda ...........................................2.8
Peru ................................................2.8
Nigeria ............................................2.8
Iran, Islamic Rep. ............................2.8
Cte dIvoire ...................................2.7
Georgia ...........................................2.7
Moldova ..........................................2.7
Myanmar.........................................2.7
Mali .................................................2.7
Timor-Leste ....................................2.7
Mozambique ...................................2.7
Bangladesh .....................................2.6
Gabon ............................................2.6
Mauritania .......................................2.5
Ukraine ...........................................2.5
Mongolia .........................................2.5
Bosnia and Herzegovina .................2.5
Lebanon .........................................2.4
Angola ............................................2.4
Yemen ............................................2.4
Argentina ........................................2.3
Kyrgyz Republic ..............................2.3
Paraguay ........................................2.3
Burundi ...........................................2.3
Guinea ............................................2.2
Chad...............................................2.2
Algeria.............................................2.2
Libya ...............................................2.2
Haiti ................................................2.0
Venezuela .......................................1.6
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
RANK
1
2
3
4
5
5
7
7
7
10
10
12
12
14
14
14
17
18
19
20
20
22
22
22
25
25
25
28
29
30
30
32
33
34
34
34
34
38
39
40
40
40
40
44
44
44
47
48
48
50
50
52
53
53
53
53
57
58
58
58
61
62
62
62
65
65
67
67
69
70
71
72
72
72
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
78
80
81
81
83
83
83
83
87
87
89
89
91
91
93
93
95
95
95
98
98
100
101
101
103
104
104
104
107
108
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
COUNTRY/ECONOMY
SOURCE: Business Software Alliance, Shadow Market: 2011 BSA Global Software Piracy Study (ninth edition)
VALUE
Honduras .............................................73
Tunisia .................................................74
Albania .................................................75
Dominican Republic .............................76
Kazakhstan ..........................................76
China ...................................................77
Kenya ..................................................78
Senegal................................................78
Bolivia ..................................................79
Guatemala ...........................................79
Montenegro .........................................79
Nicaragua ............................................79
Botswana ............................................80
El Salvador...........................................80
Cte dIvoire ........................................81
Vietnam ...............................................81
Nigeria .................................................82
Zambia ................................................82
Cameroon ............................................83
Paraguay .............................................83
Algeria..................................................84
Sri Lanka .............................................84
Ukraine ................................................84
Indonesia .............................................86
Pakistan ...............................................86
Azerbaijan ............................................87
Armenia ...............................................88
Venezuela ............................................88
Yemen .................................................89
Bangladesh ..........................................90
Libya ....................................................90
Moldova ...............................................90
Georgia ................................................91
Zimbabwe ............................................92
Angola ................................................n/a
Barbados ............................................n/a
Benin ..................................................n/a
Bhutan ................................................n/a
Burkina Faso.......................................n/a
Burundi ...............................................n/a
Cambodia ...........................................n/a
Cape Verde ........................................n/a
Chad...................................................n/a
Ethiopia...............................................n/a
Gabon ................................................n/a
Gambia, The .......................................n/a
Ghana .................................................n/a
Guinea ................................................n/a
Guyana ...............................................n/a
Haiti ....................................................n/a
Iran, Islamic Rep. ................................n/a
Jamaica ..............................................n/a
Kyrgyz Republic ..................................n/a
Lao PDR .............................................n/a
Lesotho ..............................................n/a
Liberia .................................................n/a
Madagascar ........................................n/a
Malawi ................................................n/a
Mali .....................................................n/a
Mauritania ...........................................n/a
Mongolia .............................................n/a
Mozambique .......................................n/a
Myanmar.............................................n/a
Namibia ..............................................n/a
Nepal ..................................................n/a
Rwanda ..............................................n/a
Seychelles...........................................n/a
Sierra Leone .......................................n/a
Suriname ............................................n/a
Swaziland ...........................................n/a
Tanzania .............................................n/a
Timor-Leste ........................................n/a
Trinidad and Tobago...........................n/a
Uganda ...............................................n/a
3: Data Tables
RANK
1
1
3
4
5
5
5
8
8
8
8
12
12
12
15
15
15
18
18
18
18
18
18
24
24
24
27
27
27
27
27
27
27
27
27
36
36
36
36
36
36
42
42
42
42
42
47
47
47
47
47
47
47
47
55
55
55
55
55
55
55
55
55
55
55
55
67
67
67
67
67
67
67
67
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
Ireland ..................................................21
Singapore ............................................21
Rwanda ...............................................23
Austria .................................................25
Belgium ...............................................26
Luxembourg ........................................26
Netherlands .........................................26
Czech Republic....................................27
Hong Kong SAR ..................................27
Iceland .................................................27
Latvia ...................................................27
Australia ...............................................28
Botswana ............................................28
United Kingdom ...................................28
France .................................................29
Malaysia ...............................................29
South Africa .........................................29
Germany ..............................................30
Mozambique ........................................30
New Zealand........................................30
Sweden ...............................................30
Ukraine ................................................30
Venezuela ............................................30
Guatemala ...........................................31
Japan ..................................................31
Moldova ...............................................31
Cte dIvoire ........................................32
Lithuania ..............................................32
Mongolia ..............................................32
Panama ...............................................32
Romania ..............................................32
Slovak Republic ...................................32
Slovenia ...............................................32
Switzerland ..........................................32
United States .......................................32
Finland .................................................33
Gambia, The ........................................33
Georgia ................................................33
Korea, Rep. .........................................33
Namibia ...............................................33
Poland .................................................33
Colombia .............................................34
Dominican Republic .............................34
El Salvador...........................................34
Norway ................................................34
Portugal ...............................................34
Denmark ..............................................35
Estonia.................................................35
Haiti .....................................................35
Hungary ...............................................35
Israel ....................................................35
Jamaica ...............................................35
Mauritius ..............................................35
Zambia ................................................35
Argentina .............................................36
Canada ................................................36
Chile ....................................................36
Ghana ..................................................36
Guyana ................................................36
Mali ......................................................36
Russian Federation ..............................36
Serbia ..................................................36
Thailand ...............................................36
Turkey..................................................36
Vietnam ...............................................36
Yemen .................................................36
Bosnia and Herzegovina ......................37
Burkina Faso........................................37
Cape Verde .........................................37
China ...................................................37
Italy ......................................................37
Kazakhstan ..........................................37
Lebanon ..............................................37
Macedonia, FYR ..................................37
67
67
67
78
78
78
78
78
78
78
78
78
78
78
78
78
91
91
91
91
91
91
91
98
98
98
98
98
98
98
98
98
98
98
98
98
111
111
111
111
111
116
116
116
116
116
116
122
122
122
122
126
126
126
126
126
131
131
131
134
134
134
134
138
138
138
141
142
142
142
142
146
147
147
COUNTRY/ECONOMY
VALUE
Nicaragua ............................................37
Philippines ...........................................37
Seychelles............................................37
Barbados .............................................38
Bulgaria ...............................................38
Croatia .................................................38
Ethiopia................................................38
Gabon .................................................38
Jordan .................................................38
Kyrgyz Republic ...................................38
Madagascar .........................................38
Mexico .................................................38
Paraguay .............................................38
Tanzania ..............................................38
Uganda ................................................38
Zimbabwe ............................................38
Albania .................................................39
Ecuador ...............................................39
Greece .................................................39
Nepal ...................................................39
Puerto Rico ..........................................39
Sierra Leone ........................................39
Tunisia .................................................39
Azerbaijan ............................................40
Bolivia ..................................................40
Costa Rica ...........................................40
Indonesia .............................................40
Iran, Islamic Rep. .................................40
Liberia ..................................................40
Malta....................................................40
Morocco ..............................................40
Nigeria .................................................40
Saudi Arabia ........................................40
Spain ...................................................40
Sri Lanka .............................................40
Swaziland ............................................40
Bangladesh ..........................................41
Chad....................................................41
Lesotho ...............................................41
Peru .....................................................41
Uruguay ...............................................41
Benin ...................................................42
Cameroon ............................................42
Egypt ...................................................42
Lao PDR ..............................................42
Malawi .................................................42
Trinidad and Tobago............................42
Cyprus .................................................43
Libya ....................................................43
Qatar ...................................................43
Senegal................................................43
Brazil....................................................44
Burundi ................................................44
Cambodia ............................................44
Kenya ..................................................44
Suriname .............................................44
Algeria..................................................45
Myanmar..............................................45
Taiwan, China ......................................45
Angola .................................................46
India .....................................................46
Mauritania ............................................46
Pakistan ...............................................46
Bhutan .................................................47
Brunei Darussalam ...............................47
Honduras .............................................47
Bahrain ................................................48
Armenia ...............................................49
Guinea .................................................49
Montenegro .........................................49
United Arab Emirates ...........................49
Kuwait .................................................50
Oman...................................................51
Timor-Leste .........................................51
World Bank/International Finance Corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises
3: Data Tables
RANK
1
2
3
4
4
6
7
8
9
10
11
12
13
13
15
16
17
17
19
19
19
22
23
24
25
26
26
26
29
30
30
32
33
34
35
35
37
38
39
39
39
42
43
44
45
46
47
48
49
49
51
52
53
54
55
56
57
58
58
58
61
61
61
64
65
66
66
68
69
70
71
71
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
Singapore ..........................................150
New Zealand......................................216
Bhutan ...............................................225
Korea, Rep. .......................................230
Rwanda .............................................230
Azerbaijan ..........................................237
Kyrgyz Republic .................................260
Russian Federation ............................270
Guinea ...............................................276
Norway ..............................................280
Georgia ..............................................285
Lithuania ............................................300
Mongolia ............................................314
Sweden .............................................314
Luxembourg ......................................321
Moldova .............................................337
Hong Kong SAR ................................360
Japan ................................................360
Kazakhstan ........................................370
Mauritania ..........................................370
United States .....................................370
Finland ...............................................375
Ukraine ..............................................378
Switzerland ........................................390
Germany ............................................394
Australia .............................................395
France ...............................................395
Hungary .............................................395
Austria ...............................................397
Mexico ...............................................400
Vietnam .............................................400
China .................................................406
Gambia, The ......................................407
Nicaragua ..........................................409
Denmark ............................................410
Zimbabwe ..........................................410
Iceland ...............................................417
Turkey................................................420
Cape Verde .......................................425
Estonia...............................................425
Malaysia .............................................425
Peru ...................................................426
Malawi ...............................................432
United Kingdom .................................437
Thailand .............................................440
Lao PDR ............................................443
Burkina Faso......................................446
Nigeria ...............................................447
Dominican Republic ...........................460
Namibia .............................................460
Kenya ................................................465
Latvia .................................................469
Chile ..................................................480
Cambodia ..........................................483
Uganda ..............................................490
Ghana ................................................495
Indonesia ...........................................498
Belgium .............................................505
Iran, Islamic Rep. ...............................505
Malta..................................................505
Morocco ............................................510
Spain .................................................510
Taiwan, China ....................................510
Romania ............................................512
Netherlands .......................................514
Sierra Leone ......................................515
Tanzania ............................................515
United Arab Emirates .........................524
Albania ...............................................525
Mauritius ............................................529
Ethiopia..............................................530
Haiti ...................................................530
Brunei Darussalam .............................540
Montenegro .......................................545
74
76
77
78
79
80
80
80
83
84
85
86
87
88
88
90
91
92
93
94
95
95
97
98
98
100
101
102
102
102
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
143
145
146
147
148
COUNTRY/ECONOMY
VALUE
World Bank/International Finance Corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises
2nd pillar
Business and
innovation environment
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.9
Finland ............................................6.5
Sweden ..........................................6.5
Norway ...........................................6.5
Switzerland .....................................6.4
United Kingdom ..............................6.4
United States ..................................6.4
Iceland ............................................6.4
United Arab Emirates ......................6.4
Netherlands ....................................6.4
Luxembourg ...................................6.3
Hong Kong SAR .............................6.3
Belgium ..........................................6.3
Germany .........................................6.3
Japan .............................................6.3
Portugal ..........................................6.2
Singapore .......................................6.2
Israel ...............................................6.2
France ............................................6.1
Canada ...........................................6.1
Qatar ..............................................6.1
New Zealand...................................6.1
Malta...............................................6.1
Australia ..........................................6.1
Austria ............................................6.1
Puerto Rico .....................................6.0
Bahrain ...........................................6.0
Korea, Rep. ....................................5.9
Barbados ........................................5.9
Denmark .........................................5.9
Ireland .............................................5.9
Panama ..........................................5.9
Saudi Arabia ...................................5.8
Spain ..............................................5.8
Chile ...............................................5.8
Estonia............................................5.8
Jordan ............................................5.7
Malaysia ..........................................5.7
Lithuania .........................................5.7
Slovenia ..........................................5.6
South Africa ....................................5.6
Cyprus ............................................5.5
Jamaica ..........................................5.5
Taiwan, China .................................5.5
Turkey.............................................5.4
Latvia ..............................................5.3
Mauritius .........................................5.3
Philippines ......................................5.3
Guatemala ......................................5.3
Costa Rica ......................................5.3
Brunei Darussalam ..........................5.2
Dominican Republic ........................5.2
Namibia ..........................................5.2
Czech Republic...............................5.2
Senegal...........................................5.2
Trinidad and Tobago.......................5.2
Oman..............................................5.2
Hungary ..........................................5.2
India ................................................5.2
Croatia ............................................5.1
Indonesia ........................................5.1
Mexico ............................................5.1
Rwanda ..........................................5.1
Brazil...............................................5.1
Kuwait ............................................5.0
Azerbaijan .......................................5.0
Morocco .........................................5.0
Greece ............................................5.0
Seychelles.......................................5.0
Italy .................................................5.0
Slovak Republic ..............................5.0
Kenya .............................................5.0
Sri Lanka ........................................4.9
Guyana ...........................................4.9
Gambia, The ...................................4.9
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Thailand ..........................................4.9
Bosnia and Herzegovina .................4.9
Tunisia ............................................4.8
Cape Verde ....................................4.8
Pakistan ..........................................4.8
Macedonia, FYR .............................4.7
Ghana .............................................4.7
Cambodia .......................................4.7
Montenegro ....................................4.7
Mali .................................................4.6
Peru ................................................4.6
Lebanon .........................................4.6
Nigeria ............................................4.6
Kazakhstan .....................................4.6
Ecuador ..........................................4.6
Mongolia .........................................4.6
Botswana .......................................4.6
Uruguay ..........................................4.5
Honduras ........................................4.5
Cte dIvoire ...................................4.5
Zambia ...........................................4.5
Colombia ........................................4.5
Armenia ..........................................4.5
Mauritania .......................................4.5
Bulgaria ..........................................4.4
Georgia ...........................................4.4
Bangladesh .....................................4.4
Poland ............................................4.4
Zimbabwe .......................................4.4
Mozambique ...................................4.4
China ..............................................4.4
Ukraine ...........................................4.3
Romania .........................................4.3
Uganda ...........................................4.3
Madagascar ....................................4.3
Suriname ........................................4.3
Cameroon .......................................4.2
Lao PDR .........................................4.2
El Salvador......................................4.1
Paraguay ........................................4.1
Venezuela .......................................4.1
Moldova ..........................................4.1
Egypt ..............................................4.1
Serbia .............................................4.1
Albania ............................................4.1
Nepal ..............................................4.0
Iran, Islamic Rep. ............................4.0
Swaziland .......................................4.0
Argentina ........................................4.0
Russian Federation .........................4.0
Tanzania .........................................3.9
Ethiopia...........................................3.9
Malawi ............................................3.9
Haiti ................................................3.9
Gabon ............................................3.9
Bolivia .............................................3.8
Benin ..............................................3.8
Lesotho ..........................................3.7
Nicaragua .......................................3.7
Vietnam ..........................................3.7
Bhutan ............................................3.7
Liberia .............................................3.6
Sierra Leone ...................................3.6
Kyrgyz Republic ..............................3.6
Angola ............................................3.5
Guinea ............................................3.5
Libya ...............................................3.4
Yemen ............................................3.4
Burundi ...........................................3.2
Algeria.............................................3.2
Burkina Faso...................................3.2
Timor-Leste ....................................3.1
Chad...............................................2.9
Myanmar.........................................2.5
4.9
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
2.7
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
2.7
Colombia ........................................2.6
Mexico ............................................2.6
Pakistan ..........................................2.6
Vietnam ..........................................2.6
Zambia ...........................................2.5
Uruguay ..........................................2.5
Lesotho ..........................................2.5
Honduras ........................................2.5
Turkey.............................................2.5
Lithuania .........................................2.5
Gambia, The ...................................2.5
Dominican Republic ........................2.5
Timor-Leste ....................................2.5
Namibia ..........................................2.5
Madagascar ....................................2.5
Macedonia, FYR .............................2.5
Sri Lanka ........................................2.5
Romania .........................................2.4
Armenia ..........................................2.4
Uganda ...........................................2.4
Denmark .........................................2.4
Malawi ............................................2.4
Paraguay ........................................2.4
Barbados ........................................2.4
Mali .................................................2.3
Cape Verde ....................................2.3
Nigeria ............................................2.3
Nepal ..............................................2.3
Costa Rica ......................................2.3
Poland ............................................2.3
Spain ..............................................2.3
Georgia ...........................................2.3
Bhutan ............................................2.2
Senegal...........................................2.2
Portugal ..........................................2.2
Croatia ............................................2.2
Trinidad and Tobago.......................2.2
Cameroon .......................................2.2
Benin ..............................................2.2
Ethiopia...........................................2.1
Korea, Rep. ....................................2.1
Cte dIvoire ...................................2.1
Venezuela .......................................2.1
Moldova ..........................................2.1
Angola ............................................2.1
Ukraine ...........................................2.1
Mozambique ...................................2.1
Hungary ..........................................2.1
Algeria.............................................2.0
Gabon ............................................2.0
Bangladesh .....................................2.0
Suriname ........................................2.0
Slovenia ..........................................2.0
Libya ...............................................2.0
Serbia .............................................1.9
Jamaica ..........................................1.9
Bosnia and Herzegovina .................1.9
Mauritania .......................................1.9
Kyrgyz Republic ..............................1.9
Yemen ............................................1.9
Haiti ................................................1.9
Albania ............................................1.9
Burundi ...........................................1.9
Italy .................................................1.8
Iran, Islamic Rep. ............................1.8
Zimbabwe .......................................1.8
Guinea ............................................1.8
Argentina ........................................1.7
Chad...............................................1.7
Mongolia .........................................1.7
Sierra Leone ...................................1.7
Greece ............................................1.7
Burkina Faso...................................1.7
Myanmar.........................................1.5
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
19
21
22
23
24
25
25
27
28
29
30
31
31
33
33
35
36
37
38
38
40
41
41
41
44
45
46
47
48
49
50
51
51
53
54
54
56
57
58
59
60
61
62
62
62
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
79
80
81
82
83
83
85
86
87
87
89
90
91
92
93
94
95
96
97
97
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
114
116
117
118
118
120
120
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Mozambique .....................................37.5
El Salvador........................................38.1
Armenia ............................................38.8
Honduras ..........................................39.2
Netherlands ......................................39.3
Finland ..............................................39.8
Azerbaijan .........................................40.0
Turkey...............................................40.2
Haiti ..................................................40.4
Moldova ............................................40.4
Panama ............................................40.5
Norway .............................................40.7
Barbados ..........................................40.8
Bhutan ..............................................40.8
Guatemala ........................................40.9
Malta.................................................41.0
Poland ..............................................41.6
Uruguay ............................................41.9
Portugal ............................................42.3
Egypt ................................................42.6
Romania ...........................................42.9
Lithuania ...........................................43.1
Dominican Republic ..........................43.5
Gabon ..............................................43.5
Burkina Faso.....................................43.9
Greece ..............................................44.0
Iran, Islamic Rep. ..............................44.1
Kenya ...............................................44.2
Jamaica ............................................44.3
Philippines ........................................44.5
Tanzania ...........................................44.9
United States ....................................46.3
Cte dIvoire .....................................46.4
Australia ............................................47.0
Slovak Republic ................................47.2
Czech Republic.................................48.1
Senegal.............................................48.5
Cameroon .........................................48.8
Myanmar...........................................48.9
Estonia..............................................49.4
Germany ...........................................49.4
Mali ...................................................49.5
Morocco ...........................................49.6
Hungary ............................................49.7
Japan ...............................................49.7
Puerto Rico .......................................50.7
Russian Federation ...........................50.7
Burundi .............................................51.6
Sweden ............................................52.0
Angola ..............................................52.1
Austria ..............................................52.4
Mexico ..............................................53.7
Ukraine .............................................54.9
Sri Lanka ..........................................55.1
Costa Rica ........................................55.3
Belgium ............................................57.5
Spain ................................................58.6
Venezuela .........................................61.7
Tunisia ..............................................62.4
India ..................................................62.8
China ................................................63.7
France ..............................................64.7
Nicaragua .........................................64.9
Italy ...................................................65.8
Benin ................................................65.9
Mauritania .........................................68.2
Brazil.................................................68.3
Algeria...............................................71.9
Chad.................................................73.8
Colombia ..........................................76.0
Bolivia ...............................................83.4
Guinea ..............................................91.2
Argentina ........................................107.8
Gambia, The ...................................283.2
World Bank/International Finance Corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises
3: Data Tables
RANK
1
2
2
2
5
5
5
5
9
9
9
12
12
12
15
15
15
15
19
19
19
22
22
22
22
22
22
22
22
22
22
32
32
32
32
32
37
37
37
40
40
40
40
40
40
40
40
40
49
49
51
51
53
53
53
53
57
58
58
58
58
62
63
63
63
63
67
68
68
70
70
70
70
70
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
New Zealand..........................................1
Georgia ..................................................2
Macedonia, FYR ....................................2
Rwanda .................................................2
Australia .................................................3
Hong Kong SAR ....................................3
Portugal .................................................3
Singapore ..............................................3
Armenia .................................................4
Belgium .................................................4
Netherlands ...........................................4
Albania ...................................................5
Iceland ...................................................5
Liberia ....................................................5
Burundi ..................................................5
Canada ..................................................5
Hungary .................................................5
United States .........................................5
Chile ......................................................6
Denmark ................................................6
Korea, Rep. ...........................................6
Italy ........................................................6
Jamaica .................................................6
Malaysia .................................................6
Mauritius ................................................6
Mexico ...................................................6
Panama .................................................6
Puerto Rico ............................................6
Senegal..................................................6
Slovenia .................................................6
Turkey....................................................6
Estonia...................................................7
France ...................................................7
Lithuania ................................................7
Uruguay .................................................7
Zambia ..................................................7
Azerbaijan ..............................................7
Moldova .................................................7
Norway ..................................................7
Cte dIvoire ..........................................8
Croatia ...................................................8
Cyprus ...................................................8
Egypt .....................................................8
Kyrgyz Republic .....................................8
Madagascar ...........................................8
Oman.....................................................8
Sri Lanka ...............................................8
United Arab Emirates .............................8
Qatar .....................................................9
Romania ................................................9
Bahrain ..................................................9
Lebanon ................................................9
Cape Verde .........................................10
Ireland ..................................................10
Montenegro .........................................10
Taiwan, China ......................................10
Bangladesh ..........................................11
Mali ......................................................11
Mongolia ..............................................11
Morocco ..............................................11
Tunisia .................................................11
Serbia ..................................................12
Jordan .................................................12
Kazakhstan ..........................................12
Sierra Leone ........................................12
United Kingdom ...................................12
Latvia ...................................................13
Burkina Faso........................................13
Mozambique ........................................13
Finland .................................................14
Ghana ..................................................14
Greece .................................................14
Honduras .............................................14
Israel ....................................................14
75
76
76
76
76
76
81
81
81
84
85
86
86
86
89
89
89
92
92
94
94
96
97
98
98
100
101
102
103
103
103
103
107
108
108
110
111
112
113
114
114
114
114
118
119
120
120
120
123
124
125
126
127
128
129
129
131
132
133
134
135
136
137
137
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Germany ..............................................15
Benin ...................................................15
Cameroon ............................................15
Colombia .............................................15
Ethiopia................................................15
Russian Federation ..............................15
Guinea .................................................16
Iran, Islamic Rep. .................................16
Sweden ...............................................16
El Salvador...........................................17
Nepal ...................................................17
Barbados .............................................18
Bulgaria ...............................................18
Switzerland ..........................................18
Dominican Republic .............................19
Luxembourg ........................................19
Slovak Republic ...................................19
Mauritania ............................................19
South Africa .........................................19
Czech Republic....................................20
Guatemala ...........................................20
Guyana ................................................20
Saudi Arabia ........................................21
Pakistan ...............................................21
Ukraine ................................................21
Japan ..................................................22
Spain ...................................................23
Costa Rica ...........................................24
Algeria..................................................25
Argentina .............................................25
Austria .................................................25
Peru .....................................................25
Tanzania ..............................................26
Gambia, The ........................................27
India .....................................................27
Thailand ...............................................28
Nigeria .................................................28
Lesotho ...............................................29
Poland .................................................30
Bhutan .................................................32
Kenya ..................................................32
Kuwait .................................................32
Uganda ................................................32
China ...................................................33
Vietnam ...............................................34
Libya ....................................................35
Paraguay .............................................35
Philippines ...........................................35
Nicaragua ............................................36
Bosnia and Herzegovina ......................37
Trinidad and Tobago............................38
Swaziland ............................................38
Seychelles............................................39
Malta....................................................40
Malawi .................................................40
Yemen .................................................40
Indonesia .............................................48
Bolivia ..................................................49
Gabon .................................................50
Ecuador ...............................................56
Botswana ............................................60
Chad....................................................62
Angola .................................................66
Namibia ...............................................66
Myanmar..............................................72
Zimbabwe ............................................90
Lao PDR ..............................................92
Timor-Leste .........................................94
Haiti .....................................................97
Brunei Darussalam .............................101
Cambodia ..........................................104
Brazil..................................................108
Venezuela ..........................................144
Suriname ...........................................208
World Bank/International Finance Corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises
3: Data Tables
RANK
1
1
3
3
3
3
3
3
3
10
10
10
10
10
10
10
10
10
10
10
10
22
22
22
22
22
22
22
22
22
22
22
22
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
34
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
Canada ..................................................1
New Zealand..........................................1
Armenia .................................................2
Georgia ..................................................2
Kyrgyz Republic .....................................2
Macedonia, FYR ....................................2
Madagascar ...........................................2
Rwanda .................................................2
Slovenia .................................................2
Australia .................................................3
Azerbaijan ..............................................3
Belgium .................................................3
Burkina Faso..........................................3
Burundi ..................................................3
Finland ...................................................3
Hong Kong SAR ....................................3
Malaysia .................................................3
Portugal .................................................3
Singapore ..............................................3
Sweden .................................................3
Taiwan, China ........................................3
Benin .....................................................4
Bulgaria .................................................4
Denmark ................................................4
Hungary .................................................4
Ireland ....................................................4
Latvia .....................................................4
Liberia ....................................................4
Lithuania ................................................4
Netherlands ...........................................4
Poland ...................................................4
Senegal..................................................4
Thailand .................................................4
Albania ...................................................5
Cameroon ..............................................5
Cte dIvoire ..........................................5
Estonia...................................................5
France ...................................................5
Greece ...................................................5
Guinea ...................................................5
Iceland ...................................................5
Israel ......................................................5
Jamaica .................................................5
Korea, Rep. ...........................................5
Lebanon ................................................5
Mali ........................................................5
Mauritius ................................................5
Mongolia ................................................5
Morocco ................................................5
Norway ..................................................5
Oman.....................................................5
Panama .................................................5
Peru .......................................................5
Romania ................................................5
South Africa ...........................................5
Uruguay .................................................5
Zambia ..................................................5
Croatia ...................................................6
Cyprus ...................................................6
Guatemala .............................................6
Italy ........................................................6
Kazakhstan ............................................6
Lao PDR ................................................6
Luxembourg ..........................................6
Mexico ...................................................6
Moldova .................................................6
Montenegro ...........................................6
Puerto Rico ............................................6
Serbia ....................................................6
Sierra Leone ..........................................6
Sri Lanka ...............................................6
Switzerland ............................................6
Turkey....................................................6
Ukraine ..................................................6
58
58
58
58
79
79
79
79
79
79
79
79
79
79
79
79
79
79
79
94
94
94
94
94
94
94
94
94
94
94
94
94
107
107
107
107
107
107
107
107
107
107
107
107
119
119
119
119
119
119
119
119
119
119
129
129
129
129
133
133
133
133
137
137
137
137
137
142
142
144
144
144
144
148
COUNTRY/ECONOMY
VALUE
World Bank/International Finance Corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.9
Japan .............................................6.2
Taiwan, China .................................6.1
United Kingdom ..............................6.0
Malta...............................................6.0
Netherlands ....................................6.0
Belgium ..........................................6.0
Hong Kong SAR .............................5.9
Korea, Rep. ....................................5.9
Puerto Rico .....................................5.9
Germany .........................................5.9
Austria ............................................5.8
Czech Republic...............................5.8
Australia ..........................................5.8
United States ..................................5.8
Turkey.............................................5.8
Qatar ..............................................5.8
United Arab Emirates ......................5.7
Saudi Arabia ...................................5.7
Singapore .......................................5.6
Sri Lanka ........................................5.6
Switzerland .....................................5.6
Estonia............................................5.6
Sweden ..........................................5.6
India ................................................5.6
Lebanon .........................................5.5
France ............................................5.5
Denmark .........................................5.5
Spain ..............................................5.5
Slovak Republic ..............................5.5
Mauritius .........................................5.5
New Zealand...................................5.4
Malaysia ..........................................5.4
Canada ...........................................5.4
Latvia ..............................................5.4
Kenya .............................................5.4
Lithuania .........................................5.4
Chile ...............................................5.4
Poland ............................................5.3
Norway ...........................................5.3
Bahrain ...........................................5.3
Thailand ..........................................5.3
Ireland .............................................5.3
Hungary ..........................................5.3
Jordan ............................................5.3
South Africa ....................................5.3
China ..............................................5.3
Cyprus ............................................5.2
Zambia ...........................................5.2
Slovenia ..........................................5.2
Barbados ........................................5.2
Vietnam ..........................................5.2
Costa Rica ......................................5.2
Guatemala ......................................5.2
Oman..............................................5.2
Jamaica ..........................................5.2
Lao PDR .........................................5.2
Paraguay ........................................5.2
Senegal...........................................5.1
Luxembourg ...................................5.1
Morocco .........................................5.1
Peru ................................................5.1
Brunei Darussalam ..........................5.1
Philippines ......................................5.1
Colombia ........................................5.1
Mexico ............................................5.0
Indonesia ........................................5.0
Uganda ...........................................5.0
Ghana .............................................5.0
Guyana ...........................................5.0
Brazil...............................................5.0
Panama ..........................................5.0
Cte dIvoire ...................................5.0
Italy .................................................5.0
Bangladesh .....................................4.9
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.9
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
n/a
COUNTRY/ECONOMY
VALUE
Paraguay11 .......................................34.5
Dominican Republic5 ........................34.0
Bahrain12 ..........................................33.5
Algeria12............................................31.5
Egypt ................................................28.8
Philippines10 .....................................28.2
Oman................................................28.1
Georgia12 ..........................................27.9
Mexico ..............................................27.7
Indonesia ..........................................27.2
Jamaica11 .........................................26.0
Brazil6 ...............................................25.6
United Arab Emirates9 ......................25.2
Vietnam12 .........................................24.6
El Salvador........................................24.5
Brunei Darussalam12 .........................24.3
China ................................................24.3
India ..................................................23.3
Kuwait5 .............................................22.3
Cape Verde12 ...................................20.6
Honduras11 .......................................20.6
Azerbaijan .........................................19.6
Liberia2 .............................................19.4
Luxembourg11 ..................................18.2
Guatemala8 .......................................17.9
Nicaragua4 ........................................17.9
Timor-Leste11 ...................................17.7
Lao PDR ...........................................17.1
Morocco ...........................................16.2
Cambodia .........................................15.8
South Africa7 ....................................15.4
Nepal ................................................14.5
Sri Lanka ..........................................14.4
Myanmar...........................................13.8
Bangladesh .......................................13.2
Guyana12 ..........................................12.9
Benin ................................................12.4
Ghana12 ............................................12.2
Qatar12 .............................................12.1
Suriname3 .........................................12.1
Cameroon .........................................11.9
Trinidad and Tobago6 .......................11.5
Lesotho12 .........................................10.8
Nigeria6 .............................................10.4
Yemen ..............................................10.3
Pakistan12 ...........................................9.5
Namibia9 .............................................9.3
Uganda ...............................................9.1
Guinea12 .............................................8.8
Bhutan ................................................8.7
Cte dIvoire11 ....................................8.4
Ethiopia12............................................8.2
Senegal11............................................7.6
Angola ................................................7.5
Mali12 ..................................................7.5
Botswana7 ..........................................7.4
Gabon1 ...............................................7.2
Rwanda12 ...........................................6.9
Swaziland ...........................................6.0
Zimbabwe12 ........................................5.9
Mauritania12 ........................................5.1
Sierra Leone .......................................5.0
Mozambique .......................................4.9
Burkina Faso12....................................4.6
Gambia, The9 .....................................4.5
Madagascar12 .....................................4.1
Kenya10 ..............................................4.0
Tanzania12 ..........................................3.9
Burundi11 ............................................3.2
Zambia2 ..............................................2.4
Chad...................................................2.3
Seychelles12........................................1.4
Malawi ................................................0.8
Haiti ....................................................n/a
SOURCES: United Nations Education, Science and Culture Organization (UNESCO), UNESCO Institute for Statistics Data Centre (accessed November 5, 2013); World Bank,
World Development Indicators 2013 (December edition); national sources
1
1999
2000
2002
2003
2004
2005
2006
2007
2008
10
2009
11
2010
12
2012
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.2
Switzerland .....................................6.1
Belgium ..........................................6.0
United Kingdom ..............................5.9
Spain ..............................................5.8
France ............................................5.8
Singapore .......................................5.7
Canada ...........................................5.7
Qatar ..............................................5.7
Netherlands ....................................5.7
Finland ............................................5.6
Portugal ..........................................5.5
United States ..................................5.5
Lebanon .........................................5.4
Hong Kong SAR .............................5.4
Sweden ..........................................5.4
Chile ...............................................5.3
Costa Rica ......................................5.3
Cyprus ............................................5.3
Ireland .............................................5.3
Norway ...........................................5.2
Malta...............................................5.2
Iceland ............................................5.2
South Africa ....................................5.2
New Zealand...................................5.2
Denmark .........................................5.2
Barbados ........................................5.1
Germany .........................................5.1
United Arab Emirates ......................5.1
Australia ..........................................5.1
India ................................................5.0
Italy .................................................5.0
Taiwan, China .................................4.9
Argentina ........................................4.9
Trinidad and Tobago.......................4.9
Malaysia ..........................................4.9
Montenegro ....................................4.8
Sri Lanka ........................................4.8
Guatemala ......................................4.8
Philippines ......................................4.7
Austria ............................................4.7
Bosnia and Herzegovina .................4.7
Israel ...............................................4.7
Senegal...........................................4.6
Puerto Rico .....................................4.6
Morocco .........................................4.6
Gambia, The ...................................4.6
Jordan ............................................4.6
Cameroon .......................................4.6
Brazil...............................................4.5
Guyana ...........................................4.5
Ghana .............................................4.5
Brunei Darussalam ..........................4.5
Thailand ..........................................4.5
Estonia............................................4.5
Luxembourg ...................................4.5
Korea, Rep. ....................................4.5
Kenya .............................................4.4
Indonesia ........................................4.4
Latvia ..............................................4.4
Lithuania .........................................4.4
Mauritius .........................................4.4
Cte dIvoire ...................................4.3
Panama ..........................................4.3
Saudi Arabia ...................................4.3
Mexico ............................................4.3
Tunisia ............................................4.3
Peru ................................................4.3
Hungary ..........................................4.3
Jamaica ..........................................4.3
Colombia ........................................4.3
Zambia ...........................................4.3
Pakistan ..........................................4.3
Benin ..............................................4.3
Slovenia ..........................................4.2
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.2
Seychelles.......................................4.2
Venezuela .......................................4.2
Ecuador ..........................................4.2
Croatia ............................................4.2
Uruguay ..........................................4.2
Suriname ........................................4.1
Zimbabwe .......................................4.1
Lao PDR .........................................4.1
China ..............................................4.1
Albania ............................................4.1
Bahrain ...........................................4.1
Japan .............................................4.0
Madagascar ....................................4.0
Oman..............................................4.0
Poland ............................................4.0
Czech Republic...............................4.0
Rwanda ..........................................3.9
Kuwait ............................................3.9
El Salvador......................................3.8
Greece ............................................3.8
Iran, Islamic Rep. ............................3.8
Kazakhstan .....................................3.8
Botswana .......................................3.8
Uganda ...........................................3.8
Macedonia, FYR .............................3.8
Nepal ..............................................3.8
Turkey.............................................3.8
Nigeria ............................................3.7
Nicaragua .......................................3.7
Romania .........................................3.7
Bangladesh .....................................3.7
Dominican Republic ........................3.7
Georgia ...........................................3.7
Cambodia .......................................3.7
Slovak Republic ..............................3.7
Burkina Faso...................................3.6
Bhutan ............................................3.6
Bulgaria ..........................................3.6
Russian Federation .........................3.6
Serbia .............................................3.6
Ukraine ...........................................3.6
Cape Verde ....................................3.5
Liberia .............................................3.5
Ethiopia...........................................3.5
Mali .................................................3.4
Armenia ..........................................3.4
Namibia ..........................................3.4
Lesotho ..........................................3.4
Honduras ........................................3.4
Malawi ............................................3.3
Vietnam ..........................................3.3
Bolivia .............................................3.3
Gabon ............................................3.3
Swaziland .......................................3.3
Tanzania .........................................3.3
Haiti ................................................3.2
Sierra Leone ...................................3.2
Paraguay ........................................3.2
Moldova ..........................................3.2
Azerbaijan .......................................3.1
Algeria.............................................3.0
Mongolia .........................................2.9
Mozambique ...................................2.8
Yemen ............................................2.8
Kyrgyz Republic ..............................2.7
Chad...............................................2.7
Myanmar.........................................2.7
Burundi ...........................................2.6
Mauritania .......................................2.5
Guinea ............................................2.5
Egypt ..............................................2.3
Libya ...............................................2.2
Timor-Leste ....................................2.2
Angola ............................................2.2
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
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21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.5
Qatar ..............................................5.6
Singapore .......................................5.1
United Arab Emirates ......................5.1
Malaysia ..........................................4.8
Rwanda ..........................................4.7
Saudi Arabia ...................................4.6
Panama ..........................................4.5
Taiwan, China .................................4.5
Israel ...............................................4.5
Brunei Darussalam ..........................4.5
Luxembourg ...................................4.4
Oman..............................................4.4
China ..............................................4.4
Azerbaijan .......................................4.4
United States ..................................4.3
Sri Lanka ........................................4.3
Germany .........................................4.3
Gambia, The ...................................4.2
Hong Kong SAR .............................4.2
Norway ...........................................4.2
Finland ............................................4.2
Sweden ..........................................4.2
Turkey.............................................4.1
Bahrain ...........................................4.1
Indonesia ........................................4.1
Netherlands ....................................4.1
Chile ...............................................4.0
Zambia ...........................................4.0
Ecuador ..........................................4.0
Vietnam ..........................................4.0
Korea, Rep. ....................................4.0
Montenegro ....................................3.9
Seychelles.......................................3.9
Estonia............................................3.9
Malta...............................................3.9
Switzerland .....................................3.9
Japan .............................................3.9
Cameroon .......................................3.9
Guyana ...........................................3.8
Liberia .............................................3.8
Cape Verde ....................................3.8
Senegal...........................................3.8
Cte dIvoire ...................................3.8
Lao PDR .........................................3.7
Belgium ..........................................3.7
Cambodia .......................................3.7
Austria ............................................3.7
Bhutan ............................................3.7
Colombia ........................................3.7
Portugal ..........................................3.7
Jordan ............................................3.7
Albania ............................................3.7
Iceland ............................................3.7
Barbados ........................................3.6
Canada ...........................................3.6
United Kingdom ..............................3.6
Australia ..........................................3.6
Kazakhstan .....................................3.6
Mali .................................................3.6
France ............................................3.6
Ethiopia...........................................3.6
Georgia ...........................................3.6
Mexico ............................................3.6
Ghana .............................................3.6
New Zealand...................................3.6
Costa Rica ......................................3.5
Botswana .......................................3.5
Uganda ...........................................3.5
Brazil...............................................3.5
Ireland .............................................3.5
El Salvador......................................3.5
Cyprus ............................................3.5
Iran, Islamic Rep. ............................3.5
Bolivia .............................................3.5
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Mauritius .........................................3.5
Tanzania .........................................3.5
Nigeria ............................................3.4
Nicaragua .......................................3.4
Kenya .............................................3.4
Dominican Republic ........................3.4
Macedonia, FYR .............................3.4
Puerto Rico .....................................3.4
Malawi ............................................3.4
Sierra Leone ...................................3.4
Philippines ......................................3.4
Madagascar ....................................3.4
Denmark .........................................3.4
Timor-Leste ....................................3.4
Bosnia and Herzegovina .................3.4
Bulgaria ..........................................3.3
Gabon ............................................3.3
India ................................................3.3
Uruguay ..........................................3.2
Burkina Faso...................................3.2
Mozambique ...................................3.2
Morocco .........................................3.2
Namibia ..........................................3.2
Peru ................................................3.2
Romania .........................................3.2
Benin ..............................................3.2
Latvia ..............................................3.2
Spain ..............................................3.2
Poland ............................................3.1
Mauritania .......................................3.1
Thailand ..........................................3.1
Mongolia .........................................3.1
Swaziland .......................................3.1
Russian Federation .........................3.1
Lithuania .........................................3.0
Pakistan ..........................................3.0
Armenia ..........................................3.0
Guinea ............................................3.0
Guatemala ......................................3.0
Hungary ..........................................3.0
Tunisia ............................................3.0
Egypt ..............................................3.0
Suriname ........................................3.0
Ukraine ...........................................3.0
South Africa ....................................2.9
Kuwait ............................................2.9
Slovenia ..........................................2.9
Paraguay ........................................2.9
Serbia .............................................2.8
Czech Republic...............................2.8
Honduras ........................................2.8
Chad...............................................2.8
Algeria.............................................2.7
Jamaica ..........................................2.7
Italy .................................................2.7
Trinidad and Tobago.......................2.7
Lesotho ..........................................2.7
Nepal ..............................................2.7
Angola ............................................2.6
Slovak Republic ..............................2.6
Haiti ................................................2.6
Croatia ............................................2.6
Zimbabwe .......................................2.6
Burundi ...........................................2.6
Moldova ..........................................2.5
Argentina ........................................2.5
Greece ............................................2.4
Bangladesh .....................................2.4
Libya ...............................................2.3
Kyrgyz Republic ..............................2.3
Myanmar.........................................2.2
Lebanon .........................................2.2
Yemen ............................................2.1
Venezuela .......................................1.9
3.5
3rd pillar
Infrastructure and
digital content
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Iceland3 .....................................54,817.2
Norway3.....................................29,244.2
Canada3 ....................................18,510.4
Kuwait .......................................18,388.0
Sweden3 ....................................17,383.3
Qatar .........................................16,081.4
United States3 ...........................13,639.7
Finland3 .....................................12,997.4
Australia3 ...................................11,120.8
United Arab Emirates .................11,107.7
Taiwan, China ............................10,859.0
Bahrain ......................................10,694.9
Korea, Rep.3 ..............................10,567.3
New Zealand3 ..............................9,984.4
Bhutan1 .......................................9,688.6
Brunei Darussalam .......................9,163.3
Saudi Arabia ................................9,008.0
Estonia3 .......................................8,933.9
Singapore ....................................8,873.8
Paraguay .....................................8,766.9
Switzerland3.................................8,501.2
France3 ........................................8,449.8
Czech Republic3 ..........................8,260.3
Japan3 .........................................8,041.6
Israel3 ..........................................7,677.6
Austria3 ........................................7,618.2
Slovenia3......................................7,544.1
Germany3 ....................................7,460.6
Russian Federation ......................7,365.7
Oman...........................................7,231.6
Belgium3 ......................................6,935.1
Bulgaria .......................................6,807.4
Trinidad and Tobago....................6,651.5
Spain3 ..........................................6,350.4
Netherlands3 ................................6,092.2
Ireland3 ........................................5,993.7
United Kingdom3 .........................5,697.2
Puerto Rico1 ................................5,536.8
Hong Kong SAR ..........................5,519.3
Denmark3 ....................................5,438.4
Malta............................................5,265.5
Serbia ..........................................5,238.4
Slovak Republic3..........................5,231.7
Kazakhstan ..................................5,229.0
Luxembourg3 ...............................5,159.6
South Africa .................................5,131.3
Greece3 .......................................5,103.2
Italy3 ............................................4,832.2
Libya ............................................4,524.5
Malaysia .......................................4,523.5
Cyprus .........................................4,414.6
Portugal3......................................4,325.8
Montenegro .................................4,279.4
Ukraine ........................................4,265.2
Poland3 ........................................4,192.8
Venezuela ....................................4,137.5
Bosnia and Herzegovina ..............3,979.9
Chile3 ...........................................3,915.6
Lebanon ......................................3,733.9
Barbados2 ...................................3,698.3
China ...........................................3,508.4
Hungary3 .....................................3,460.3
Macedonia, FYR ..........................3,268.2
Turkey3 ........................................3,236.6
Argentina .....................................3,180.9
Iran, Islamic Rep. .........................3,178.1
Suriname1 ....................................3,081.7
Uruguay .......................................3,057.2
Latvia ...........................................2,960.9
Romania ......................................2,899.2
Seychelles1 ..................................2,806.5
Kyrgyz Republic ...........................2,748.7
Brazil............................................2,700.2
Armenia .......................................2,507.7
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Croatia .........................................2,500.1
Mexico3 .......................................2,449.5
Jordan .........................................2,369.7
Thailand .......................................2,343.0
Georgia ........................................2,273.7
Mauritius1.....................................2,265.8
Azerbaijan ....................................2,212.3
Panama .......................................2,100.6
Costa Rica ...................................2,075.5
Egypt ...........................................1,972.3
Jamaica .......................................1,899.5
Mongolia ......................................1,725.7
Moldova .......................................1,624.9
Tunisia .........................................1,511.2
Lithuania ......................................1,401.2
Algeria..........................................1,356.5
Ecuador .......................................1,329.2
Peru .............................................1,324.4
Albania .........................................1,318.7
Colombia .....................................1,313.2
Dominican Republic .....................1,278.6
Vietnam .......................................1,129.1
Gabon .........................................1,109.8
Guyana1.......................................1,046.0
El Salvador......................................927.9
Honduras ........................................916.3
India ................................................861.7
Zambia ...........................................840.1
Morocco .........................................775.8
Indonesia ........................................748.1
Philippines ......................................727.8
Bolivia .............................................699.5
Mozambique ...................................684.7
Zimbabwe .......................................668.1
Nicaragua .......................................647.7
Namibia ..........................................644.8
Cape Verde1 ...................................570.3
Sri Lanka ........................................558.1
Guatemala ......................................553.9
Pakistan ..........................................540.7
Ghana .............................................451.2
Swaziland1 ......................................383.4
Cte dIvoire ...................................314.5
Bangladesh .....................................288.2
Cameroon .......................................283.4
Angola ............................................280.0
Yemen ............................................266.3
Lao PDR2 .......................................242.8
Senegal...........................................226.1
Botswana .......................................187.2
Kenya .............................................186.8
Nigeria ............................................164.6
Gambia, The1 .................................147.4
Myanmar.........................................140.0
Mauritania1......................................134.8
Nepal ..............................................122.0
Malawi1 ...........................................119.1
Tanzania .........................................114.4
Timor-Leste ....................................112.0
Lesotho1 .........................................100.5
Guinea1.............................................90.2
Liberia1 .............................................87.7
Uganda1 ...........................................74.4
Cambodia .........................................72.1
Haiti ..................................................71.6
Madagascar1 ....................................65.9
Ethiopia.............................................57.7
Burkina Faso1 ...................................44.0
Mali1 .................................................38.4
Rwanda1 ...........................................22.8
Sierra Leone1 ....................................21.3
Benin ................................................15.7
Burundi1 ...........................................14.2
Chad1 .................................................8.4
SOURCES: The World Bank, World Development Indicators Online (October 2013 update); US Central Intelligence Agency (CIA), The World Factbook (accessed November
11, 2013)
1
2009
2010
2012
3: Data Tables
RANK
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
28
28
28
28
32
33
33
33
33
33
33
33
33
33
33
43
43
43
43
43
48
49
49
51
52
53
54
55
56
57
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
58
COUNTRY/ECONOMY
VALUE
RANK
Azerbaijan .......................................100.0
Bahrain ...........................................100.0
Bhutan ............................................100.0
Chile8 ..............................................100.0
Colombia ........................................100.0
Croatia ............................................100.0
Guatemala ......................................100.0
Hong Kong SAR .............................100.0
Indonesia8.......................................100.0
Kuwait7 ...........................................100.0
Malta...............................................100.0
Montenegro7 ...................................100.0
Namibia ..........................................100.0
Netherlands ....................................100.0
Nicaragua6 ......................................100.0
Qatar ..............................................100.0
Singapore .......................................100.0
Slovak Republic ..............................100.0
Suriname ........................................100.0
Switzerland .....................................100.0
Taiwan, China .................................100.0
Thailand8.........................................100.0
Trinidad and Tobago.......................100.0
Turkey7 ...........................................100.0
Uganda ...........................................100.0
United Arab Emirates ......................100.0
Uruguay ..........................................100.0
Brazil...............................................100.0
Bulgaria ..........................................100.0
Estonia............................................100.0
Sweden ..........................................100.0
Cyprus ............................................100.0
Belgium ............................................99.9
Greece ..............................................99.9
Japan ...............................................99.9
Korea, Rep. ......................................99.9
Luxembourg7 ....................................99.9
Macedonia, FYR7 ..............................99.9
Mexico ..............................................99.9
Romania ...........................................99.9
Ukraine .............................................99.9
United States ....................................99.9
Armenia ............................................99.8
Bosnia and Herzegovina ...................99.8
Czech Republic.................................99.8
Egypt ................................................99.8
Spain ................................................99.8
South Africa4 ....................................99.8
Serbia ...............................................99.7
Slovenia ............................................99.7
United Kingdom ................................99.6
Poland ..............................................99.5
Finland5 ............................................99.5
China6...............................................99.5
Saudi Arabia .....................................99.4
Lebanon ...........................................99.1
Georgia8 ...........................................99.1
Albania8 ............................................99.0
Australia ............................................99.0
Austria ..............................................99.0
Bangladesh .......................................99.0
Barbados8 ........................................99.0
Benin ................................................99.0
Cambodia6 .......................................99.0
Canada .............................................99.0
France ..............................................99.0
Germany ...........................................99.0
Hungary ............................................99.0
Iceland ..............................................99.0
Ireland ...............................................99.0
Israel .................................................99.0
Italy ...................................................99.0
Jordan ..............................................99.0
Mauritius ...........................................99.0
58
58
58
58
79
80
81
81
81
81
85
86
87
88
88
88
88
92
93
93
95
96
97
97
97
97
101
101
101
101
101
101
107
108
109
110
111
111
113
114
115
116
117
118
119
119
121
122
122
124
125
125
127
128
129
130
131
132
132
134
135
136
137
138
139
140
141
142
143
144
145
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Morocco ...........................................99.0
Philippines8 .......................................99.0
Portugal ............................................99.0
Tunisia ..............................................99.0
Latvia4 ..............................................98.8
Rwanda ............................................98.4
Libya6 ...............................................98.0
Lithuania ...........................................98.0
Seychelles.........................................98.0
Sri Lanka ..........................................98.0
Moldova4 ..........................................98.0
Oman................................................97.6
Kyrgyz Republic ................................97.5
Denmark5 .........................................97.0
Guyana8............................................97.0
New Zealand.....................................97.0
Norway1............................................97.0
Peru ..................................................97.0
Malaysia ............................................96.8
Swaziland .........................................96.8
Nigeria ..............................................96.1
Ecuador ............................................96.0
Botswana .........................................96.0
Cape Verde ......................................96.0
Iran, Islamic Rep. ..............................96.0
Panama ............................................96.0
Bolivia ...............................................95.0
El Salvador4 ......................................95.0
Jamaica4...........................................95.0
Kazakhstan7 .....................................95.0
Russian Federation3 ..........................95.0
Tanzania ...........................................95.0
Dominican Republic ..........................94.6
Cte dIvoire .....................................94.5
Argentina4 .........................................94.1
Paraguay7 .........................................94.0
Pakistan ............................................92.0
Timor-Leste ......................................92.0
Mongolia ...........................................91.3
Senegal.............................................91.1
Venezuela4 ........................................90.0
Honduras4 ........................................89.9
Kenya ...............................................89.1
Ghana ...............................................87.0
Gambia, The4 ...................................85.0
Malawi ..............................................85.0
Yemen7.............................................84.0
Burundi6 ...........................................83.0
India6 ................................................83.0
Algeria4 .............................................81.5
Lesotho ............................................81.0
Zimbabwe .........................................81.0
Guinea5.............................................80.0
Gabon4 .............................................79.0
Zambia .............................................78.0
Ethiopia.............................................73.0
Lao PDR ...........................................72.0
Sierra Leone3 ....................................70.0
Vietnam3 ...........................................70.0
Costa Rica6 ......................................69.5
Puerto Rico6 .....................................68.4
Mauritania5........................................62.0
Burkina Faso3 ...................................61.1
Cameroon3 .......................................58.0
Angola3 .............................................40.0
Chad.................................................36.1
Nepal7 ..............................................35.1
Madagascar3 ....................................23.0
Mali3 .................................................20.0
Liberia2 .............................................16.4
Myanmar8 ...........................................2.3
Brunei Darussalam ..............................n/a
Haiti ....................................................n/a
Mozambique .......................................n/a
SOURCE: International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
1
2001
2003
2006
2007
2008
2009
2010
2011
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Luxembourg ................................4,088.5
Hong Kong SAR ..........................1,426.6
Malta...............................................625.8
Singapore .......................................387.6
Iceland ............................................319.0
Switzerland .....................................312.0
Sweden ..........................................279.3
Portugal ..........................................195.5
United Kingdom ..............................188.9
Norway ...........................................187.8
Belgium ..........................................180.4
Denmark .........................................174.8
Netherlands ....................................172.9
Finland ............................................159.3
Puerto Rico3 ...................................136.9
Romania .........................................114.9
Austria ............................................108.1
Canada ...........................................100.5
Czech Republic...............................100.1
Ireland ...............................................97.1
Slovenia ............................................94.7
Mongolia ...........................................94.3
Moldova ............................................94.2
Serbia ...............................................89.6
Bulgaria ............................................85.4
France ..............................................83.9
Spain ................................................81.4
Italy ...................................................76.3
Lithuania ...........................................76.2
Germany ...........................................74.8
Poland ..............................................70.6
Cyprus ..............................................69.7
Australia ............................................69.1
Barbados ..........................................67.4
Greece ..............................................64.2
United States ....................................61.9
Montenegro ......................................60.6
Latvia ................................................59.0
Israel .................................................56.2
Georgia .............................................52.9
Brazil.................................................44.8
Taiwan, China ...................................44.3
Uruguay ............................................40.6
Turkey...............................................40.6
Azerbaijan .........................................40.6
Chile .................................................40.5
Armenia ............................................40.4
Brunei Darussalam ............................39.9
Saudi Arabia .....................................36.4
Qatar ................................................33.2
Russian Federation ...........................32.8
Japan ...............................................32.8
United Arab Emirates ........................32.4
Kazakhstan .......................................32.0
Ecuador ............................................31.8
New Zealand.....................................31.1
Panama ............................................30.8
Macedonia, FYR ...............................30.8
Costa Rica ........................................29.9
Croatia ..............................................28.7
Thailand ............................................26.6
Estonia..............................................26.5
Korea, Rep. ......................................25.8
Nicaragua .........................................24.7
Bosnia and Herzegovina ...................23.9
Kenya ...............................................23.7
Argentina ..........................................22.0
Colombia ..........................................20.4
Jamaica ............................................20.2
Tunisia ..............................................18.7
Lebanon ...........................................18.4
Trinidad and Tobago.........................18.4
South Africa ......................................18.1
Bahrain .............................................18.1
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
2004
VALUE
Timor-Leste ......................................17.5
Albania ..............................................17.4
Indonesia ..........................................17.1
Cte dIvoire .....................................17.0
Malaysia ............................................16.4
Mauritius ...........................................16.1
Mexico ..............................................15.7
Seychelles.........................................15.6
Hungary ............................................15.3
Dominican Republic ..........................14.9
Morocco ...........................................14.9
Philippines ........................................14.3
Ukraine .............................................14.1
Libya4 ...............................................14.0
Cambodia .........................................13.6
Vietnam ............................................13.4
Peru ..................................................13.1
Paraguay ..........................................11.6
Slovak Republic ................................11.5
Venezuela .........................................10.9
Myanmar.............................................9.4
Lao PDR .............................................9.4
Oman..................................................8.9
Guyana ...............................................8.4
Algeria.................................................7.7
Pakistan ..............................................7.3
El Salvador..........................................6.9
Guatemala ..........................................6.6
Rwanda ..............................................6.6
Botswana ...........................................6.5
Lesotho ..............................................6.3
Cape Verde ........................................6.3
Sri Lanka ............................................6.0
Gabon ................................................5.5
Kuwait3 ...............................................5.4
Mali .....................................................5.3
India ....................................................5.3
Jordan ................................................5.2
Bolivia .................................................5.2
Senegal...............................................5.1
Ethiopia...............................................4.8
Uganda ...............................................4.7
Egypt ..................................................4.2
Honduras ............................................4.2
Tanzania .............................................4.0
Kyrgyz Republic ..................................3.9
Iran, Islamic Rep. ................................3.7
Namibia ..............................................3.6
Burundi ...............................................3.5
Bhutan ................................................3.3
China ..................................................3.3
Benin ..................................................3.2
Mauritania ...........................................3.0
Bangladesh .........................................3.0
Malawi ................................................2.8
Yemen ................................................2.8
Zambia ...............................................2.7
Zimbabwe ...........................................2.6
Gambia, The .......................................2.1
Guinea ................................................2.1
Liberia .................................................2.0
Suriname2 ...........................................2.0
Sierra Leone .......................................2.0
Swaziland ...........................................1.8
Burkina Faso.......................................1.8
Mozambique .......................................1.6
Nepal ..................................................1.6
Angola ................................................0.6
Madagascar ........................................0.5
Chad...................................................0.5
Nigeria ................................................0.3
Cameroon ...........................................0.3
Ghana .................................................0.2
Haiti1 ...................................................0.2
International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
SOURCE:
1
COUNTRY/ECONOMY
2009
2010
2011
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Iceland .........................................3,139.3
Netherlands .................................2,803.7
Korea, Rep. .................................2,751.6
Switzerland ..................................2,282.2
Denmark ......................................2,214.3
Luxembourg ................................1,983.3
Norway ........................................1,878.9
Australia .......................................1,724.5
Malta............................................1,627.8
Finland .........................................1,612.6
Sweden .......................................1,511.9
United Kingdom ...........................1,478.3
United States ...............................1,474.1
New Zealand................................1,466.0
Canada ........................................1,233.4
Austria .........................................1,134.7
Seychelles....................................1,127.8
Germany ......................................1,090.9
Ireland ..........................................1,003.1
Cyprus ............................................786.5
Japan .............................................750.0
Belgium ..........................................673.6
Estonia............................................660.0
Hong Kong SAR .............................636.7
Singapore .......................................635.3
Slovenia ..........................................556.8
Czech Republic...............................518.6
France ............................................409.0
Israel ...............................................396.4
Barbados ........................................374.3
Poland ............................................299.6
Spain ..............................................294.4
Latvia ..............................................274.5
Lithuania .........................................273.0
Hungary ..........................................247.2
Croatia ............................................245.1
Portugal ..........................................240.9
Slovak Republic ..............................226.2
Italy .................................................208.1
United Arab Emirates ......................183.7
Kuwait ............................................179.0
Greece ............................................168.3
Bulgaria ..........................................164.1
Qatar ..............................................140.9
Bahrain ...........................................135.8
Mauritius .........................................134.7
Panama ..........................................133.9
Turkey.............................................116.8
Puerto Rico .....................................112.9
Brunei Darussalam ..........................111.6
Trinidad and Tobago.........................96.5
Costa Rica ........................................94.9
South Africa ......................................83.7
Chile .................................................82.2
Uruguay ............................................80.4
Romania ...........................................66.6
Malaysia ............................................65.7
Oman................................................56.1
Brazil.................................................54.3
Jamaica ............................................51.3
Lebanon ...........................................48.6
Argentina ..........................................41.8
Macedonia, FYR ...............................39.4
Russian Federation ...........................38.9
Serbia ...............................................37.7
Suriname ..........................................37.4
Montenegro ......................................30.6
Saudi Arabia .....................................30.5
Jordan ..............................................29.3
Colombia ..........................................28.4
Mexico ..............................................28.1
Armenia ............................................26.9
Georgia .............................................25.9
Bosnia and Herzegovina ...................25.8
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
n/a
n/a
COUNTRY/ECONOMY
VALUE
SOURCES: The World Bank, World Development Indicators Online (December 2013 edition); national sources
1
2010
2011
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.9
Iceland ............................................6.6
Finland ............................................6.5
Norway ...........................................6.4
United Kingdom ..............................6.4
Netherlands ....................................6.4
Estonia............................................6.4
Switzerland .....................................6.4
Luxembourg ...................................6.4
Singapore .......................................6.3
Hong Kong SAR .............................6.3
Malta...............................................6.3
Sweden ..........................................6.2
Japan .............................................6.2
Korea, Rep. ....................................6.2
Austria ............................................6.2
Taiwan, China .................................6.2
United States ..................................6.2
Qatar ..............................................6.2
Czech Republic...............................6.1
United Arab Emirates ......................6.1
Canada ...........................................6.1
Australia ..........................................6.1
Lithuania .........................................6.1
Hungary ..........................................6.1
Germany .........................................6.1
Belgium ..........................................6.0
Portugal ..........................................6.0
Barbados ........................................6.0
Denmark .........................................6.0
Puerto Rico .....................................5.9
Latvia ..............................................5.9
New Zealand...................................5.9
Slovenia ..........................................5.9
Spain ..............................................5.8
Slovak Republic ..............................5.8
Bosnia and Herzegovina .................5.8
Israel ...............................................5.7
Bahrain ...........................................5.7
Saudi Arabia ...................................5.6
Cyprus ............................................5.6
France ............................................5.6
Croatia ............................................5.6
Ukraine ...........................................5.5
Malaysia ..........................................5.5
Uruguay ..........................................5.5
Chile ...............................................5.5
Costa Rica ......................................5.5
Brunei Darussalam ..........................5.5
Ireland .............................................5.4
Azerbaijan .......................................5.4
Kuwait ............................................5.4
Moldova ..........................................5.4
Macedonia, FYR .............................5.4
Jordan ............................................5.3
Romania .........................................5.3
Jamaica ..........................................5.3
Montenegro ....................................5.3
Panama ..........................................5.3
Kazakhstan .....................................5.3
Dominican Republic ........................5.3
Vietnam ..........................................5.3
Trinidad and Tobago.......................5.3
Turkey.............................................5.3
Armenia ..........................................5.3
Bulgaria ..........................................5.2
Russian Federation .........................5.2
China ..............................................5.2
Guyana ...........................................5.1
Greece ............................................5.1
Poland ............................................5.1
Georgia ...........................................5.1
Mongolia .........................................5.1
Philippines ......................................5.1
Guatemala ......................................5.1
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Oman..............................................5.1
Mauritius .........................................5.0
Lao PDR .........................................5.0
Kyrgyz Republic ..............................4.9
Kenya .............................................4.9
Indonesia ........................................4.9
Gambia, The ...................................4.9
Thailand ..........................................4.8
Seychelles.......................................4.8
India ................................................4.8
El Salvador......................................4.8
Cambodia .......................................4.8
South Africa ....................................4.8
Argentina ........................................4.7
Egypt ..............................................4.7
Bhutan ............................................4.7
Colombia ........................................4.7
Brazil...............................................4.7
Pakistan ..........................................4.7
Mexico ............................................4.7
Sri Lanka ........................................4.6
Senegal...........................................4.6
Ecuador ..........................................4.6
Italy .................................................4.6
Morocco .........................................4.5
Venezuela .......................................4.5
Serbia .............................................4.5
Nigeria ............................................4.5
Botswana .......................................4.5
Cape Verde ....................................4.5
Rwanda ..........................................4.5
Namibia ..........................................4.5
Honduras ........................................4.5
Peru ................................................4.4
Paraguay ........................................4.4
Tunisia ............................................4.3
Zambia ...........................................4.3
Zimbabwe .......................................4.2
Nicaragua .......................................4.2
Ghana .............................................4.2
Lebanon .........................................4.2
Albania ............................................4.1
Bangladesh .....................................4.0
Nepal ..............................................4.0
Malawi ............................................4.0
Suriname ........................................3.9
Myanmar.........................................3.9
Swaziland .......................................3.9
Iran, Islamic Rep. ............................3.9
Yemen ............................................3.8
Mozambique ...................................3.8
Mauritania .......................................3.8
Madagascar ....................................3.8
Lesotho ..........................................3.7
Cameroon .......................................3.7
Bolivia .............................................3.7
Cte dIvoire ...................................3.7
Mali .................................................3.7
Uganda ...........................................3.6
Tanzania .........................................3.6
Angola ............................................3.5
Liberia .............................................3.5
Sierra Leone ...................................3.5
Haiti ................................................3.5
Libya ...............................................3.4
Timor-Leste ....................................3.3
Benin ..............................................3.2
Ethiopia...........................................3.1
Gabon ............................................3.0
Algeria.............................................3.0
Guinea ............................................2.7
Burundi ...........................................2.6
Burkina Faso...................................2.6
Chad...............................................2.5
4.9
4th pillar
Affordability
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Liberia3 .............................................0.00
Sierra Leone3 ....................................0.00
Hong Kong SAR ...............................0.02
Sri Lanka ..........................................0.04
Bangladesh .......................................0.04
Ukraine .............................................0.04
India ..................................................0.04
Egypt ................................................0.05
Jordan ..............................................0.05
Pakistan ............................................0.06
Denmark ...........................................0.06
Nepal ................................................0.07
China ................................................0.07
Finland ..............................................0.07
Georgia .............................................0.08
Sweden ............................................0.08
Kazakhstan .......................................0.08
Ghana ...............................................0.08
United Arab Emirates3 ......................0.08
Austria ..............................................0.08
Kenya ...............................................0.09
Costa Rica ........................................0.09
Vietnam ............................................0.09
Mongolia ...........................................0.10
Norway .............................................0.10
Australia ............................................0.10
Germany ...........................................0.11
Ethiopia.............................................0.11
Cyprus ..............................................0.12
Thailand ............................................0.12
Guyana .............................................0.12
Bahrain3 ............................................0.13
Iceland ..............................................0.13
Russian Federation ...........................0.14
Kuwait3 .............................................0.14
Guinea2.............................................0.14
Qatar3 ...............................................0.14
Bhutan ..............................................0.14
Korea, Rep. ......................................0.14
Spain ................................................0.14
Kyrgyz Republic3 ..............................0.15
Italy ...................................................0.15
Yemen ..............................................0.15
Oman3 ..............................................0.16
Indonesia ..........................................0.16
Singapore .........................................0.16
Zimbabwe3 .......................................0.16
Malaysia ............................................0.17
Algeria...............................................0.18
Mauritius ...........................................0.18
Nigeria ..............................................0.18
Saudi Arabia .....................................0.18
Suriname ..........................................0.18
Haiti ..................................................0.18
Cambodia .........................................0.19
Poland ..............................................0.19
Lithuania ...........................................0.20
Turkey...............................................0.21
Lao PDR3 .........................................0.21
Macedonia, FYR ...............................0.21
Iran, Islamic Rep.1.............................0.21
Paraguay ..........................................0.22
Armenia ............................................0.22
Latvia ................................................0.22
Azerbaijan .........................................0.22
Panama ............................................0.22
Uganda .............................................0.23
Serbia ...............................................0.23
Jamaica ............................................0.23
Namibia ............................................0.24
Croatia ..............................................0.24
Benin ................................................0.24
Slovak Republic ................................0.25
Luxembourg .....................................0.25
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
n/a
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
El Salvador3 ......................................0.26
Mozambique .....................................0.26
Venezuela .........................................0.26
Hungary ............................................0.27
Colombia ..........................................0.27
United States ....................................0.27
Angola ..............................................0.28
Moldova ............................................0.29
Philippines ........................................0.29
Slovenia ............................................0.29
Portugal ............................................0.29
Peru ..................................................0.30
Cte dIvoire .....................................0.30
Bosnia and Herzegovina ...................0.31
Israel3 ...............................................0.31
Taiwan, China3 .................................0.32
Senegal.............................................0.32
Tanzania ...........................................0.32
Canada .............................................0.33
Tunisia ..............................................0.33
Rwanda3 ...........................................0.33
Trinidad and Tobago.........................0.34
Lebanon ...........................................0.34
Chile .................................................0.34
Estonia..............................................0.34
Burkina Faso.....................................0.34
Uruguay ............................................0.35
Gambia, The3 ...................................0.35
Cameroon3 .......................................0.35
Ecuador3 ..........................................0.36
Mauritania .........................................0.36
Netherlands ......................................0.36
Honduras3 ........................................0.36
Mali ...................................................0.36
Swaziland .........................................0.37
Morocco ...........................................0.38
Brunei Darussalam ............................0.38
Malawi ..............................................0.39
Japan ...............................................0.40
Guatemala ........................................0.41
Timor-Leste3 .....................................0.42
Dominican Republic ..........................0.42
Zambia3 ............................................0.43
Czech Republic.................................0.43
Switzerland .......................................0.43
Albania ..............................................0.44
Gabon ..............................................0.46
Cape Verde ......................................0.46
Lesotho ............................................0.46
France ..............................................0.47
Botswana .........................................0.47
Bolivia ...............................................0.51
Montenegro ......................................0.51
South Africa ......................................0.51
Mexico ..............................................0.52
Madagascar ......................................0.53
United Kingdom ................................0.53
Malta.................................................0.54
Romania ...........................................0.54
Ireland ...............................................0.55
Belgium ............................................0.59
Barbados ..........................................0.59
Greece ..............................................0.61
New Zealand.....................................0.62
Seychelles.........................................0.62
Brazil.................................................0.65
Argentina ..........................................0.77
Bulgaria ............................................0.82
Chad3 ...............................................0.88
Nicaragua .........................................0.91
Burundi ...............................................n/a
Libya ...................................................n/a
Myanmar.............................................n/a
Puerto Rico .........................................n/a
SOURCES: Authors calculations based on International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition);
International Monetary Fund, World Economic Outlook (October 2013 edition); World Bank, World Development Indicators (December 2013 edition)
1
2009
2010
2011
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Canada ...........................................32.57
Paraguay ........................................32.63
Norway ...........................................33.89
Portugal ..........................................33.97
Argentina ........................................33.99
Uganda ...........................................34.25
Spain ..............................................34.63
Malaysia ..........................................34.65
Honduras ........................................34.71
China ..............................................35.44
Singapore .......................................35.55
Thailand ..........................................35.81
Austria ............................................35.98
Korea, Rep. ....................................36.31
Montenegro ....................................36.65
Chile ...............................................37.16
South Africa ....................................37.25
Germany .........................................37.93
Slovak Republic ..............................38.16
Suriname ........................................38.59
Philippines ......................................39.32
Dominican Republic ........................39.51
Serbia .............................................40.27
Cape Verde ....................................40.41
Ecuador3 ........................................41.06
Gabon ............................................41.15
Australia ..........................................41.30
Slovenia ..........................................41.73
United Arab Emirates3 ....................41.77
Ghana .............................................45.42
Jamaica ..........................................47.09
Nicaragua .......................................48.29
Hungary ..........................................48.58
Mauritania .......................................48.94
Tanzania .........................................49.03
Saudi Arabia ...................................49.34
Bolivia .............................................49.63
Qatar3 .............................................49.90
New Zealand...................................51.86
Ethiopia...........................................55.23
Angola ............................................57.22
Cambodia .......................................61.54
Cte dIvoire ...................................63.17
Zambia3 ..........................................64.14
Kenya .............................................65.18
Nigeria ............................................65.58
Senegal...........................................65.73
Brunei Darussalam ..........................66.38
Libya1 .............................................66.89
Iran, Islamic Rep.1...........................69.52
Sierra Leone1 ..................................70.50
Haiti ................................................72.32
Namibia ..........................................78.18
Mali .................................................79.59
Barbados ........................................80.33
Malawi ............................................84.90
Burkina Faso.................................101.12
Benin ............................................101.41
Mozambique .................................106.78
Myanmar.......................................108.18
Cameroon .....................................112.53
Swaziland .....................................113.67
Botswana .....................................114.48
Kyrgyz Republic3 ..........................114.69
Lesotho ........................................122.24
Madagascar ..................................126.42
Timor-Leste3 .................................172.26
Lao PDR3 .....................................209.78
Rwanda ........................................398.83
Gambia, The3 ...............................986.58
Guinea2......................................2,049.86
Burundi ...............................................n/a
Liberia .................................................n/a
Puerto Rico .........................................n/a
SOURCES: Authors calculations based on International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition);
International Monetary Fund, World Economic Outlook (October 2013 edition); World Bank, World Development Indicators (December 2013 edition)
1
2009
2010
2011
3: Data Tables
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
60
61
62
63
63
65
65
65
68
69
69
69
69
69
74
SOURCE:
1
COUNTRY/ECONOMY
VALUE
RANK
Argentina1 .........................................2.00
Australia5 ..........................................2.00
Austria6 .............................................2.00
Belgium19 .........................................2.00
Brazil6 ...............................................2.00
Burkina Faso19..................................2.00
Canada6 ...........................................2.00
Chile16 ..............................................2.00
Colombia19 .......................................2.00
Croatia19 ...........................................2.00
Dominican Republic19 .......................2.00
Ecuador16 .........................................2.00
Estonia16...........................................2.00
Finland19 ...........................................2.00
France6 .............................................2.00
Georgia7 ...........................................2.00
Germany4 .........................................2.00
Guatemala4 .......................................2.00
Haiti17 ...............................................2.00
Honduras3 ........................................2.00
Hong Kong SAR3..............................2.00
Iceland6 ............................................2.00
India6 ................................................2.00
Ireland6 .............................................2.00
Japan19 ............................................2.00
Kenya11 ............................................2.00
Kyrgyz Republic16 .............................2.00
Lesotho14 .........................................2.00
Luxembourg5 ....................................2.00
Madagascar16 ...................................2.00
Malaysia6 ..........................................2.00
Malta10..............................................2.00
Mauritania11 ......................................2.00
Mauritius10 ........................................2.00
Mexico4 ............................................2.00
Moldova19 .........................................2.00
Montenegro11 ...................................2.00
Morocco19 ........................................2.00
Netherlands5 .....................................2.00
Nigeria4 .............................................2.00
Norway16 ..........................................2.00
Pakistan10 .........................................2.00
Panama19 .........................................2.00
Paraguay4 .........................................2.00
Peru19 ...............................................2.00
Philippines16 .....................................2.00
Portugal19 .........................................2.00
Romania10 ........................................2.00
Serbia19 ............................................2.00
Singapore7 ........................................2.00
Slovenia11 .........................................2.00
Spain19 .............................................2.00
Sweden16 .........................................2.00
Switzerland6......................................2.00
Taiwan, China19 ................................2.00
Turkey9 .............................................2.00
Uganda13 ..........................................2.00
United States19 .................................2.00
Venezuela7 ........................................2.00
Jordan12 ...........................................1.94
Jamaica19 .........................................1.93
Rwanda16 .........................................1.93
Bahrain11 ..........................................1.92
Lithuania16 ........................................1.92
Cambodia17 ......................................1.88
Denmark16 ........................................1.88
Nicaragua3 ........................................1.88
Hungary2 ..........................................1.88
Czech Republic19..............................1.87
El Salvador19.....................................1.87
Kazakhstan5 .....................................1.87
Oman15.............................................1.87
Vietnam19 .........................................1.87
Bosnia and Herzegovina9..................1.86
74
76
77
78
79
80
81
82
82
84
84
84
87
87
89
89
91
92
93
94
95
96
97
98
98
100
101
102
103
104
104
104
104
104
109
110
110
112
113
113
115
116
116
118
118
120
121
122
122
124
125
126
126
128
129
130
130
130
133
134
135
136
137
138
139
139
141
142
143
144
144
144
n/a
n/a
COUNTRY/ECONOMY
VALUE
Ukraine19 ..........................................1.86
United Kingdom16 .............................1.85
Cape Verde17 ...................................1.83
Slovak Republic19 .............................1.82
Thailand17 .........................................1.82
Greece8 ............................................1.80
Zimbabwe8 .......................................1.79
Latvia10 .............................................1.77
Poland16 ...........................................1.77
Indonesia16 .......................................1.76
Israel19 ..............................................1.76
Senegal19..........................................1.76
Korea, Rep.16 ...................................1.75
Liberia16 ............................................1.75
Ghana19 ............................................1.67
Italy16 ................................................1.67
Guinea16 ...........................................1.65
Albania16...........................................1.64
Zambia17 ..........................................1.64
Costa Rica15 .....................................1.63
Mongolia18 ........................................1.56
Burundi5 ...........................................1.54
New Zealand1 ...................................1.53
Chad16..............................................1.50
Russian Federation16 ........................1.50
Namibia19 .........................................1.43
Nepal19 .............................................1.41
Azerbaijan16 ......................................1.40
Egypt16 .............................................1.36
Algeria16............................................1.33
Angola16 ...........................................1.33
Bhutan16 ...........................................1.33
Bulgaria19 .........................................1.33
Saudi Arabia19 ..................................1.33
Cyprus19 ...........................................1.31
China17 .............................................1.29
Iran, Islamic Rep.16 ...........................1.29
Botswana19 ......................................1.27
Armenia16 .........................................1.25
Bangladesh19 ....................................1.25
Gabon19 ...........................................1.23
Cameroon16......................................1.22
Cte dIvoire19 ..................................1.22
Barbados16 .......................................1.20
Mali16 ................................................1.20
Suriname19 .......................................1.18
Mozambique16 ..................................1.17
Gambia, The16 ..................................1.13
Malawi16 ...........................................1.13
Seychelles19......................................1.08
South Africa16 ...................................1.07
Trinidad and Tobago19......................1.00
United Arab Emirates17 .....................1.00
Qatar19 .............................................0.93
Sierra Leone16 ..................................0.92
Lao PDR16 ........................................0.91
Macedonia, FYR16 ............................0.91
Tanzania16 ........................................0.91
Sri Lanka16 .......................................0.88
Brunei Darussalam16 .........................0.88
Tunisia19 ...........................................0.82
Bolivia16 ............................................0.80
Uruguay16 .........................................0.75
Lebanon19 ........................................0.55
Benin17 .............................................0.50
Guyana16 ..........................................0.50
Yemen16 ...........................................0.36
Kuwait16 ...........................................0.25
Swaziland19 ......................................0.08
Ethiopia19..........................................0.00
Libya16 ..............................................0.00
Myanmar19........................................0.00
Puerto Rico .........................................n/a
Timor-Leste ........................................n/a
Authors calculations based onInternational Telecommunication Union (ITU), ITU World Telecommunication Regulatory Database (accessed December 2013).
1990 2 1992
18 2011* 19 20
1995
1996
1997
1998
2000
2001
2002
10
2003
11
2004
12
2005
13
2006
14
2008
15
2009
16
2010
17
2011
5th pillar
Skills
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.7
Switzerland .....................................6.0
Finland ............................................5.9
Singapore .......................................5.8
Qatar ..............................................5.8
Ireland .............................................5.5
Barbados ........................................5.3
Belgium ..........................................5.3
Malta...............................................5.3
Cyprus ............................................5.3
Canada ...........................................5.2
New Zealand...................................5.2
Netherlands ....................................5.2
Lebanon .........................................5.2
Germany .........................................5.1
United Arab Emirates ......................5.1
Iceland ............................................5.1
Sweden ..........................................5.0
Norway ...........................................5.0
Malaysia ..........................................5.0
Costa Rica ......................................4.9
Denmark .........................................4.9
Hong Kong SAR .............................4.8
Australia ..........................................4.8
Austria ............................................4.8
United States ..................................4.6
United Kingdom ..............................4.6
Jordan ............................................4.6
Sri Lanka ........................................4.6
Gambia, The ...................................4.5
Taiwan, China .................................4.5
Seychelles.......................................4.4
Brunei Darussalam ..........................4.4
India ................................................4.4
Luxembourg ...................................4.4
Montenegro ....................................4.4
Indonesia ........................................4.3
Mauritius .........................................4.3
Zambia ...........................................4.3
Saudi Arabia ...................................4.3
Philippines ......................................4.3
Bhutan ............................................4.3
Zimbabwe .......................................4.3
France ............................................4.2
Kenya .............................................4.2
Trinidad and Tobago.......................4.2
Ghana .............................................4.2
Estonia............................................4.1
Bahrain ...........................................4.1
Guyana ...........................................4.1
Japan .............................................4.1
Rwanda ..........................................4.1
Albania ............................................4.0
Oman..............................................4.0
China ..............................................4.0
Slovenia ..........................................4.0
Israel ...............................................4.0
Lao PDR .........................................4.0
Portugal ..........................................4.0
Lithuania .........................................4.0
Cameroon .......................................3.9
Cape Verde ....................................3.9
Ecuador ..........................................3.8
Puerto Rico .....................................3.8
Korea, Rep. ....................................3.8
Botswana .......................................3.7
Jamaica ..........................................3.7
Czech Republic...............................3.7
Latvia ..............................................3.7
Armenia ..........................................3.7
Macedonia, FYR .............................3.7
Tunisia ............................................3.7
Italy .................................................3.6
Lesotho ..........................................3.6
Chile ...............................................3.6
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Panama ..........................................3.6
Cambodia .......................................3.6
Spain ..............................................3.6
Thailand ..........................................3.6
Ukraine ...........................................3.6
Senegal...........................................3.5
Swaziland .......................................3.5
Uganda ...........................................3.5
Cte dIvoire ...................................3.5
Pakistan ..........................................3.5
Russian Federation .........................3.5
Colombia ........................................3.5
Poland ............................................3.4
Kazakhstan .....................................3.4
Bolivia .............................................3.4
Bulgaria ..........................................3.4
Turkey.............................................3.4
Malawi ............................................3.4
Hungary ..........................................3.4
Nepal ..............................................3.4
Vietnam ..........................................3.4
Liberia .............................................3.4
Croatia ............................................3.4
Bangladesh .....................................3.3
Romania .........................................3.3
Tanzania .........................................3.2
Benin ..............................................3.2
Suriname ........................................3.2
Iran, Islamic Rep. ............................3.2
Argentina ........................................3.2
Georgia ...........................................3.2
Kuwait ............................................3.1
Nicaragua .......................................3.1
Ethiopia...........................................3.1
El Salvador......................................3.1
Morocco .........................................3.1
Serbia .............................................3.1
Greece ............................................3.1
Nigeria ............................................3.1
Azerbaijan .......................................3.1
Moldova ..........................................3.0
Sierra Leone ...................................3.0
Madagascar ....................................3.0
Namibia ..........................................3.0
Mexico ............................................3.0
Uruguay ..........................................3.0
Brazil...............................................3.0
Mali .................................................2.9
Kyrgyz Republic ..............................2.7
Timor-Leste ....................................2.7
Myanmar.........................................2.7
Gabon ............................................2.7
Burkina Faso...................................2.7
Venezuela .......................................2.7
Mozambique ...................................2.7
Slovak Republic ..............................2.7
Chad...............................................2.7
Bosnia and Herzegovina .................2.7
Algeria.............................................2.7
Peru ................................................2.7
Guatemala ......................................2.6
Mauritania .......................................2.6
Mongolia .........................................2.6
Paraguay ........................................2.6
Guinea ............................................2.6
Dominican Republic ........................2.5
Honduras ........................................2.4
Haiti ................................................2.3
Burundi ...........................................2.3
Angola ............................................2.2
Egypt ..............................................2.2
South Africa ....................................2.1
Yemen ............................................2.0
Libya ...............................................1.9
3.7
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.0
Singapore .......................................6.3
Finland ............................................6.3
Belgium ..........................................6.0
Lebanon .........................................5.8
Switzerland .....................................5.8
Qatar ..............................................5.6
Cyprus ............................................5.6
Malta...............................................5.5
Barbados ........................................5.5
Hong Kong SAR .............................5.5
Taiwan, China .................................5.4
New Zealand...................................5.4
Bosnia and Herzegovina .................5.4
Netherlands ....................................5.3
France ............................................5.2
Lithuania .........................................5.2
Canada ...........................................5.2
Slovenia ..........................................5.1
United Arab Emirates ......................5.1
Korea, Rep. ....................................5.1
Germany .........................................5.1
Croatia ............................................5.0
Montenegro ....................................4.9
Iceland ............................................4.9
Ireland .............................................4.9
Estonia............................................4.9
Malaysia ..........................................4.9
Ukraine ...........................................4.8
Brunei Darussalam ..........................4.8
Jordan ............................................4.8
Tunisia ............................................4.7
India ................................................4.7
Latvia ..............................................4.7
Japan .............................................4.7
Indonesia ........................................4.7
Trinidad and Tobago.......................4.6
Australia ..........................................4.6
Hungary ..........................................4.6
Austria ............................................4.6
Iran, Islamic Rep. ............................4.6
Sweden ..........................................4.6
Denmark .........................................4.5
Mauritius .........................................4.5
Luxembourg ...................................4.5
Costa Rica ......................................4.5
Sri Lanka ........................................4.5
Norway ...........................................4.4
China ..............................................4.4
United States ..................................4.4
United Kingdom ..............................4.4
Macedonia, FYR .............................4.4
Morocco .........................................4.3
Guyana ...........................................4.3
Albania ............................................4.3
Serbia .............................................4.3
Russian Federation .........................4.3
Romania .........................................4.3
Greece ............................................4.3
Bulgaria ..........................................4.3
Cte dIvoire ...................................4.3
Italy .................................................4.3
Ghana .............................................4.2
Zimbabwe .......................................4.2
Saudi Arabia ...................................4.2
Seychelles.......................................4.2
Benin ..............................................4.2
Armenia ..........................................4.2
Mongolia .........................................4.1
Poland ............................................4.1
Rwanda ..........................................4.1
Bhutan ............................................4.1
Cameroon .......................................4.1
Portugal ..........................................4.1
Moldova ..........................................4.1
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.0
Kazakhstan .....................................4.1
Zambia ...........................................4.0
Bahrain ...........................................4.0
Israel ...............................................4.0
Senegal...........................................4.0
Thailand ..........................................4.0
Suriname ........................................4.0
Madagascar ....................................4.0
Czech Republic...............................4.0
Ecuador ..........................................4.0
Vietnam ..........................................3.9
Slovak Republic ..............................3.9
Oman..............................................3.9
Spain ..............................................3.9
Nepal ..............................................3.8
Lao PDR .........................................3.8
Swaziland .......................................3.8
Botswana .......................................3.8
Puerto Rico .....................................3.8
Gambia, The ...................................3.8
Kenya .............................................3.8
Philippines ......................................3.7
Burkina Faso...................................3.7
Bolivia .............................................3.6
Kuwait ............................................3.6
Cape Verde ....................................3.5
Turkey.............................................3.5
Cambodia .......................................3.5
Burundi ...........................................3.4
Pakistan ..........................................3.4
Lesotho ..........................................3.4
Georgia ...........................................3.4
Chile ...............................................3.4
Colombia ........................................3.4
Ethiopia...........................................3.4
Azerbaijan .......................................3.3
Guinea ............................................3.3
Bangladesh .....................................3.3
Malawi ............................................3.2
Panama ..........................................3.2
Jamaica ..........................................3.2
Argentina ........................................3.2
Nigeria ............................................3.1
Nicaragua .......................................3.1
Uganda ...........................................3.1
Haiti ................................................3.0
Gabon ............................................3.0
Kyrgyz Republic ..............................3.0
Venezuela .......................................2.9
Uruguay ..........................................2.9
Liberia .............................................2.9
Mali .................................................2.9
Chad...............................................2.9
Namibia ..........................................2.9
El Salvador......................................2.8
Libya ...............................................2.7
Mexico ............................................2.7
Algeria.............................................2.7
Mauritania .......................................2.7
Myanmar.........................................2.7
Sierra Leone ...................................2.6
Brazil...............................................2.6
Mozambique ...................................2.6
Tanzania .........................................2.5
Guatemala ......................................2.4
Peru ................................................2.4
Timor-Leste ....................................2.3
Paraguay ........................................2.3
Yemen ............................................2.3
Honduras ........................................2.2
Egypt ..............................................2.2
Dominican Republic ........................2.2
Angola ............................................2.1
South Africa ....................................1.9
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Australia ..........................................133.0
Spain ..............................................128.5
Netherlands ....................................128.4
New Zealand...................................119.8
Denmark7 .......................................119.5
Ireland .............................................117.8
Saudi Arabia8 ..................................114.3
Norway ...........................................113.0
Qatar ..............................................111.6
Greece7 ..........................................110.8
France ............................................109.9
Portugal7.........................................109.7
Estonia7 ..........................................109.1
Iceland ............................................108.6
Brunei Darussalam8 ........................107.8
Finland ............................................107.5
Singapore .......................................107.0
Lithuania .........................................106.9
Belgium ..........................................106.5
Brazil2 .............................................105.8
Hong Kong SAR8............................105.6
Guyana ...........................................105.4
Barbados ........................................104.7
Libya3 .............................................104.3
Mongolia8 .......................................103.5
Canada7 .........................................102.3
Israel7 .............................................101.9
South Africa8 ..................................101.9
Japan .............................................101.8
Germany .........................................101.7
Seychelles.......................................101.3
Costa Rica ......................................101.1
Luxembourg ...................................101.0
Kuwait5 ...........................................101.0
Hungary ..........................................100.8
Italy .................................................100.7
Taiwan, China .................................100.0
Azerbaijan .........................................99.5
Sri Lanka ..........................................99.1
Latvia ................................................98.7
Austria ..............................................98.0
Croatia ..............................................98.0
Slovenia ............................................97.9
Ukraine8 ............................................97.8
Kazakhstan8 .....................................97.7
Algeria...............................................97.6
United Kingdom ................................97.4
Poland ..............................................97.4
Sweden ............................................96.9
Korea, Rep. ......................................96.7
Switzerland .......................................96.2
Czech Republic.................................96.0
Romania ...........................................96.0
Armenia8 ...........................................95.9
Mauritius8..........................................95.9
Bahrain8 ............................................95.5
Malta.................................................95.0
Oman8 ..............................................94.2
United States ....................................93.6
Slovak Republic ................................93.5
Bulgaria ............................................93.2
Cyprus ..............................................92.8
Colombia8 .........................................92.8
Cape Verde8 .....................................92.7
Jamaica7...........................................92.7
United Arab Emirates3 ......................92.3
Serbia8..............................................91.7
Tunisia ..............................................91.1
Montenegro8 .....................................90.9
Peru ..................................................90.7
Uruguay7...........................................90.3
Argentina7 .........................................90.2
Trinidad and Tobago5 .......................89.9
Chile .................................................89.9
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
n/a
COUNTRY/ECONOMY
VALUE
SOURCES: United Nations Education, Science and Culture Organization (UNESCO), UNESCO Institute for Statistics Data Centre (accessed November 5, 2013); World Bank,
World Development Indicators (December 2013 edition); national sources
1
2002
2005
2006
2007
2008
2009
2010
2012
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
14
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Estonia..............................................99.8
Latvia ................................................99.8
Azerbaijan5........................................99.8
Georgia .............................................99.7
Poland ..............................................99.7
Ukraine .............................................99.7
Lithuania ...........................................99.7
Slovenia ............................................99.7
Kazakhstan6 .....................................99.7
Russian Federation6 ..........................99.6
Armenia ............................................99.6
Kyrgyz Republic5 ..............................99.2
Hungary ............................................99.0
Australia ............................................99.0
Austria ..............................................99.0
Belgium ............................................99.0
Canada .............................................99.0
Czech Republic.................................99.0
Denmark ...........................................99.0
Finland ..............................................99.0
France ..............................................99.0
Germany ...........................................99.0
Hong Kong SAR ...............................99.0
Iceland ..............................................99.0
Ireland ...............................................99.0
Israel .................................................99.0
Japan ...............................................99.0
Korea, Rep. ......................................99.0
Luxembourg .....................................99.0
Netherlands ......................................99.0
New Zealand.....................................99.0
Norway .............................................99.0
Slovak Republic ................................99.0
Sweden ............................................99.0
Switzerland .......................................99.0
United Kingdom ................................99.0
United States ....................................99.0
Italy ...................................................99.0
Moldova ............................................99.0
Croatia ..............................................98.9
Trinidad and Tobago.........................98.8
Cyprus ..............................................98.7
Chile5 ................................................98.6
Montenegro ......................................98.5
Taiwan, China7 .................................98.4
Bulgaria ............................................98.4
Uruguay6...........................................98.1
Serbia ...............................................98.0
Bosnia and Herzegovina ...................98.0
Argentina ..........................................97.9
Spain6 ...............................................97.7
Romania ...........................................97.7
Macedonia, FYR ...............................97.4
Mongolia ...........................................97.4
Greece ..............................................97.3
Albania ..............................................96.8
Qatar6 ...............................................96.3
Costa Rica ........................................96.3
Jordan ..............................................95.9
Singapore6 ........................................95.9
Venezuela5 ........................................95.5
Brunei Darussalam ............................95.4
Portugal ............................................95.4
Philippines4 .......................................95.4
Suriname6 .........................................94.7
China6...............................................94.3
Turkey...............................................94.1
Panama6 ...........................................94.1
Kuwait4 .............................................93.9
Paraguay6 .........................................93.9
Colombia ..........................................93.6
Mexico ..............................................93.5
Thailand1...........................................93.5
Vietnam ............................................93.4
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
n/a
COUNTRY/ECONOMY
VALUE
Malaysia6 ..........................................93.1
South Africa ......................................93.0
Indonesia ..........................................92.8
Myanmar...........................................92.7
Malta1 ...............................................92.4
Bahrain6 ............................................91.9
Seychelles.........................................91.8
Ecuador ............................................91.6
Sri Lanka6 .........................................91.2
Bolivia5..............................................91.2
Brazil6 ...............................................90.4
Puerto Rico .......................................90.3
Dominican Republic ..........................90.1
United Arab Emirates1 ......................90.0
Lesotho6 ...........................................89.6
Lebanon3 ..........................................89.6
Peru3 ................................................89.6
Libya .................................................89.5
Gabon ..............................................89.0
Mauritius ...........................................88.8
Namibia6 ...........................................88.8
Swaziland .........................................87.8
Kenya6 ..............................................87.4
Saudi Arabia .....................................87.2
Jamaica ............................................87.0
Oman6 ..............................................86.9
Honduras ..........................................85.1
Botswana .........................................85.1
Iran, Islamic Rep.4.............................85.0
Guyana5............................................85.0
Cape Verde ......................................84.9
El Salvador6 ......................................84.5
Zimbabwe .........................................83.6
Tunisia6 .............................................79.1
Nicaragua1 ........................................78.0
Guatemala ........................................75.9
Malawi6 .............................................74.8
Cambodia5 .......................................73.9
Egypt7...............................................73.9
Uganda6 ...........................................73.2
Tanzania6 ..........................................73.2
Lao PDR1 .........................................72.7
Algeria2 .............................................72.6
Cameroon6 .......................................71.3
Zambia6 ............................................71.2
Rwanda6 ...........................................71.1
Angola ..............................................70.4
Ghana6 .............................................67.3
Burundi6 ...........................................67.2
Morocco ...........................................67.1
Yemen ..............................................65.3
Madagascar5 ....................................64.5
India2 ................................................62.8
Nigeria6 .............................................61.3
Liberia6 .............................................60.8
Mauritania .........................................58.6
Timor-Leste6 .....................................58.3
Bangladesh .......................................57.7
Nepal ................................................57.4
Cte dIvoire .....................................56.9
Mozambique6 ...................................56.1
Pakistan5 ..........................................54.9
Bhutan1 ............................................52.8
Gambia, The .....................................51.1
Senegal5 ...........................................49.7
Haiti2 .................................................48.7
Sierra Leone .....................................43.3
Benin6 ...............................................42.4
Guinea6.............................................41.0
Ethiopia3 ...........................................39.0
Chad.................................................35.4
Mali ...................................................33.4
Burkina Faso3 ...................................28.7
Barbados ............................................n/a
SOURCES: United Nations Education, Science and Culture Organization (UNESCO), UNESCO Institute for Statistics Data Centre (accessed November 5, 2013); national sources
1
2005
2006
2007
2008
2009
2010
2012
6th pillar
Individual usage
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
65
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Spain ..............................................108.4
Iceland ............................................108.1
Georgia ...........................................107.8
Ireland .............................................107.2
Philippines ......................................106.5
Suriname ........................................106.5
Ecuador ..........................................106.2
Macedonia, FYR .............................106.2
Mauritania .......................................106.0
Australia ..........................................105.6
Romania .........................................105.0
Colombia ........................................102.9
Moldova ..........................................102.0
Venezuela .......................................101.9
Paraguay ........................................101.6
Ghana .............................................101.0
Cyprus ..............................................98.4
Mali ...................................................98.4
Peru ..................................................98.0
Algeria...............................................97.9
France ..............................................97.4
Jamaica ............................................96.3
United States ....................................95.4
Namibia ............................................95.0
Honduras ..........................................92.9
Zimbabwe .........................................91.9
Sri Lanka ..........................................91.6
Turkey...............................................91.5
Cte dIvoire .....................................91.2
Bolivia ...............................................90.4
Bosnia and Herzegovina ...................87.6
Dominican Republic ..........................86.9
Nicaragua .........................................86.1
Cape Verde ......................................86.0
Gambia, The .....................................85.2
Benin ................................................83.7
Senegal.............................................83.6
Mexico ..............................................83.4
Puerto Rico .......................................82.6
Lebanon ...........................................80.8
China ................................................80.8
Canada .............................................80.1
Iran, Islamic Rep. ..............................76.1
Bhutan ..............................................75.6
Lesotho ............................................75.3
Zambia .............................................74.8
Kenya ...............................................71.2
India ..................................................69.9
Guyana .............................................68.8
Pakistan ............................................67.1
Nigeria ..............................................66.8
Swaziland .........................................65.4
Lao PDR ...........................................64.7
Bangladesh .......................................62.8
Burkina Faso.....................................60.6
Cameroon .........................................60.4
Haiti ..................................................59.9
Nepal ................................................59.6
Yemen ..............................................58.3
Liberia ...............................................57.1
Tanzania ...........................................57.0
Timor-Leste ......................................55.7
Rwanda ............................................49.7
Angola ..............................................47.1
Uganda .............................................45.0
Guinea ..............................................41.8
Madagascar ......................................39.4
Sierra Leone .....................................37.0
Mozambique .....................................36.2
Chad.................................................35.4
Malawi ..............................................29.2
Burundi .............................................22.8
Ethiopia.............................................22.4
Myanmar...........................................10.3
International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
3: Data Tables
RANK
1
2
3
4
4
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
25
27
28
29
30
31
32
33
34
34
36
36
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
1
COUNTRY/ECONOMY
VALUE
RANK
Iceland ..............................................96.2
Norway .............................................95.0
Sweden ............................................94.0
Denmark ...........................................93.0
Netherlands ......................................93.0
Luxembourg .....................................92.0
Finland ..............................................91.0
New Zealand.....................................89.5
Qatar ................................................88.1
Bahrain .............................................88.0
United Kingdom ................................87.0
Canada .............................................86.8
Switzerland .......................................85.2
United Arab Emirates ........................85.0
Korea, Rep. ......................................84.1
Germany ...........................................84.0
France ..............................................83.0
Australia ............................................82.4
Belgium ............................................82.0
United States ....................................81.0
Austria ..............................................81.0
Slovak Republic ................................80.0
Kuwait ..............................................79.2
Japan ...............................................79.1
Estonia..............................................79.0
Ireland ...............................................79.0
Taiwan, China ...................................76.0
Czech Republic.................................75.0
Singapore .........................................74.2
Latvia ................................................74.0
Israel .................................................73.4
Barbados ..........................................73.3
Hong Kong SAR ...............................72.8
Hungary ............................................72.0
Spain ................................................72.0
Malta.................................................70.0
Slovenia ............................................70.0
Lithuania ...........................................68.0
Malaysia ............................................65.8
Bosnia and Herzegovina ...................65.4
Poland ..............................................65.0
Portugal ............................................64.0
Macedonia, FYR ...............................63.1
Croatia ..............................................63.0
Chile .................................................61.4
Lebanon ...........................................61.3
Cyprus ..............................................61.0
Brunei Darussalam ............................60.3
Oman................................................60.0
Trinidad and Tobago.........................59.5
Italy ...................................................58.0
Montenegro ......................................56.8
Greece ..............................................56.0
Argentina ..........................................55.8
Bulgaria ............................................55.1
Uruguay ............................................55.1
Morocco ...........................................55.0
Albania..............................................54.7
Azerbaijan .........................................54.2
Saudi Arabia .....................................54.0
Kazakhstan .......................................53.3
Russian Federation ...........................53.3
Puerto Rico .......................................51.4
Romania ...........................................50.0
Brazil.................................................49.8
Colombia ..........................................49.0
Serbia ...............................................48.1
Costa Rica ........................................47.5
Seychelles.........................................47.1
Jamaica ............................................46.5
Georgia .............................................45.5
Panama ............................................45.2
Turkey...............................................45.1
Dominican Republic ..........................45.0
75
76
77
78
79
80
81
81
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
Egypt ................................................44.1
Venezuela .........................................44.0
Moldova ............................................43.4
China ................................................42.3
Tunisia ..............................................41.4
Mauritius ...........................................41.4
Jordan ..............................................41.0
South Africa ......................................41.0
Vietnam ............................................39.5
Armenia ............................................39.2
Mexico ..............................................38.4
Peru ..................................................38.2
Philippines ........................................36.2
Ecuador ............................................35.1
Cape Verde ......................................34.7
Suriname ..........................................34.7
Bolivia ...............................................34.2
Ukraine .............................................33.7
Guyana .............................................33.0
Nigeria ..............................................32.9
Kenya ...............................................32.1
Paraguay ..........................................27.1
Thailand ............................................26.5
Iran, Islamic Rep. ..............................26.0
El Salvador........................................25.5
Bhutan ..............................................25.4
Kyrgyz Republic ................................21.7
Swaziland .........................................20.8
Senegal.............................................19.2
Sri Lanka ..........................................18.3
Honduras ..........................................18.1
Yemen ..............................................17.4
Ghana ...............................................17.1
Zimbabwe .........................................17.1
Angola ..............................................16.9
Mongolia ...........................................16.4
Guatemala ........................................16.0
Indonesia ..........................................15.4
Algeria...............................................15.2
Uganda .............................................14.7
Libya1 ...............................................14.0
Nicaragua .........................................13.5
Zambia .............................................13.5
Namibia ............................................12.9
India ..................................................12.6
Gambia, The .....................................12.4
Botswana .........................................11.5
Nepal ................................................11.1
Lao PDR ...........................................10.7
Pakistan ............................................10.0
Haiti ....................................................9.8
Gabon ................................................8.6
Rwanda ..............................................8.0
Bangladesh .........................................6.3
Cameroon ...........................................5.7
Mauritania ...........................................5.4
Cambodia ...........................................4.9
Mozambique .......................................4.8
Lesotho ..............................................4.6
Malawi ................................................4.4
Tanzania .............................................4.0
Benin ..................................................3.8
Liberia .................................................3.8
Burkina Faso.......................................3.7
Cte dIvoire .......................................2.4
Mali .....................................................2.2
Chad...................................................2.1
Madagascar ........................................2.1
Guinea ................................................1.5
Ethiopia...............................................1.5
Sierra Leone .......................................1.3
Burundi ...............................................1.2
Myanmar.............................................1.1
Timor-Leste ........................................0.9
International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
2011
3: Data Tables
RANK
1
2
3
4
5
5
5
8
9
10
11
12
12
14
15
16
17
18
19
20
21
22
22
24
25
26
27
28
29
30
31
31
33
34
35
36
37
38
39
39
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Netherlands ......................................97.2
Iceland ..............................................96.0
Bahrain .............................................92.7
Denmark ...........................................92.2
Luxembourg .....................................92.0
Norway .............................................92.0
Sweden ............................................92.0
Qatar ................................................91.5
New Zealand.....................................91.2
Finland ..............................................88.0
Singapore .........................................87.7
Germany ...........................................87.0
United Kingdom ................................87.0
Brunei Darussalam ............................86.9
Canada .............................................86.6
Switzerland .......................................85.8
Australia ............................................85.2
United Arab Emirates ........................85.0
Ireland ...............................................83.0
Korea, Rep. ......................................82.3
Israel .................................................82.1
Austria ..............................................81.0
France ..............................................81.0
Hong Kong SAR ...............................80.3
Belgium ............................................80.0
Japan ...............................................80.0
Lebanon ...........................................79.7
United States ....................................79.3
Slovak Republic ................................79.0
Malta.................................................78.0
Estonia..............................................76.0
Slovenia ............................................76.0
Taiwan, China ...................................75.2
Czech Republic.................................75.0
Kuwait ..............................................75.0
Spain ................................................74.0
Poland ..............................................73.0
Hungary ............................................71.0
Cyprus ..............................................70.0
Latvia ................................................70.0
Barbados ..........................................69.2
Croatia ..............................................68.0
Saudi Arabia .....................................67.7
Italy ...................................................67.0
Malaysia ............................................66.9
Portugal ............................................66.0
Lithuania ...........................................64.0
Uruguay ............................................63.7
Kazakhstan .......................................63.0
Oman................................................62.7
Trinidad and Tobago.........................61.0
Russian Federation ...........................60.6
Serbia ...............................................60.3
Puerto Rico .......................................60.0
Macedonia, FYR ...............................58.4
Greece ..............................................57.4
Romania ...........................................57.0
Argentina ..........................................56.0
Jordan ..............................................54.6
Chile .................................................53.7
Bulgaria ............................................52.0
Seychelles.........................................51.9
Montenegro ......................................51.3
Turkey...............................................50.2
Brazil.................................................49.9
Costa Rica ........................................49.0
Azerbaijan .........................................45.0
Moldova ............................................44.5
Morocco ...........................................43.1
China ................................................40.9
Mauritius ...........................................40.6
Ukraine .............................................40.5
Bosnia and Herzegovina ...................39.8
Colombia ..........................................38.4
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
n/a
2005
VALUE
Panama ............................................38.3
Egypt ................................................37.9
Iran, Islamic Rep. ..............................37.0
Suriname ..........................................34.3
Armenia ............................................34.0
Georgia .............................................32.7
Jamaica ............................................32.6
Ecuador ............................................32.2
Mexico ..............................................32.2
Mongolia ...........................................30.3
Peru ..................................................29.9
Thailand ............................................26.9
Cape Verde ......................................26.5
Bolivia ...............................................25.9
Paraguay ..........................................24.3
Algeria...............................................24.2
South Africa ......................................23.6
Guyana .............................................22.9
Tunisia ..............................................22.8
Venezuela .........................................20.2
Albania ..............................................20.0
Dominican Republic ..........................19.8
Guatemala ........................................19.2
Libya .................................................17.6
Vietnam ............................................17.5
Philippines ........................................16.9
Bhutan ..............................................16.4
El Salvador........................................15.3
Indonesia ..........................................15.1
Honduras ..........................................15.1
Sri Lanka ..........................................15.0
Namibia ............................................14.3
Ghana ...............................................13.8
Pakistan ............................................12.5
Botswana .........................................12.3
Swaziland .........................................11.9
Nigeria ..............................................11.4
India ..................................................10.9
Kenya ...............................................10.8
Gabon ..............................................10.1
Nicaragua ...........................................9.9
Senegal...............................................9.0
Lao PDR .............................................8.7
Angola ................................................8.5
Cameroon ...........................................8.3
Nepal ..................................................7.8
Mali .....................................................7.7
Gambia, The .......................................7.4
Haiti ....................................................7.3
Kyrgyz Republic ..................................6.9
Zimbabwe ...........................................6.5
Lesotho ..............................................5.9
Mozambique .......................................5.9
Cambodia ...........................................5.4
Yemen ................................................5.1
Bangladesh .........................................4.8
Benin ..................................................4.2
Malawi ................................................4.0
Uganda ...............................................4.0
Mauritania ...........................................3.7
Burkina Faso.......................................3.4
Tanzania .............................................3.2
Zambia ...............................................3.1
Madagascar ........................................2.9
Chad...................................................2.5
Rwanda ..............................................2.4
Cte dIvoire .......................................2.3
Myanmar.............................................2.3
Ethiopia...............................................2.1
Guinea ................................................2.1
Liberia .................................................2.0
Sierra Leone1 ......................................0.8
Burundi2 .............................................0.1
Timor-Leste ........................................n/a
International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
SOURCE:
1
COUNTRY/ECONOMY
2009
3: Data Tables
RANK
1
2
3
4
4
6
6
8
9
10
11
12
13
14
15
16
17
18
19
20
20
22
23
24
25
26
26
28
29
30
31
32
33
34
35
35
37
38
39
40
41
42
43
44
45
45
47
48
49
50
51
51
53
54
55
56
57
58
59
60
61
62
63
64
65
65
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
75
76
77
78
79
80
81
82
83
84
85
85
87
88
89
89
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
110
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
n/a
n/a
COUNTRY/ECONOMY
VALUE
Colombia ..........................................32.1
Georgia .............................................32.0
Panama ............................................31.6
Iran, Islamic Rep. ..............................26.5
Mexico ..............................................26.0
South Africa ......................................25.5
Armenia ............................................25.4
Jamaica ............................................23.0
Paraguay ..........................................22.8
Ecuador ............................................22.5
Guyana .............................................20.6
Tunisia ..............................................20.6
Albania ..............................................20.5
Suriname ..........................................20.2
Peru ..................................................20.2
Venezuela .........................................20.2
Algeria...............................................19.4
Philippines ........................................18.9
Thailand ............................................18.4
Vietnam ............................................15.6
El Salvador........................................15.0
Mongolia ...........................................14.0
Cape Verde ......................................13.7
Libya .................................................13.7
Dominican Republic ..........................13.7
Honduras ..........................................13.2
Namibia ............................................13.0
Bhutan ..............................................11.6
Kenya ...............................................11.5
Swaziland .........................................11.4
Ghana ...............................................11.0
Sri Lanka ..........................................10.3
Bolivia ...............................................10.0
India ....................................................9.5
Guatemala ..........................................9.3
Botswana ...........................................9.1
Nigeria ................................................9.1
Pakistan ..............................................8.3
Gabon ................................................7.9
Nicaragua ...........................................7.4
Angola ................................................7.2
Gambia, The .......................................6.7
Indonesia ............................................6.5
Kyrgyz Republic ..................................6.3
Senegal...............................................5.8
Malawi ................................................5.5
Lao PDR .............................................5.1
Zimbabwe ...........................................4.9
Yemen ................................................4.7
Mozambique .......................................4.7
Uganda ...............................................4.2
Nepal ..................................................4.1
Cambodia ...........................................3.9
Lesotho ..............................................3.7
Cameroon ...........................................3.5
Mauritania ...........................................3.4
Haiti ....................................................3.4
Tanzania .............................................3.3
Bangladesh .........................................3.2
Burkina Faso.......................................2.8
Zambia ...............................................2.8
Madagascar ........................................2.7
Mali .....................................................2.5
Rwanda ..............................................2.4
Benin ..................................................2.4
Chad...................................................2.3
Ethiopia...............................................1.9
Myanmar.............................................1.8
Liberia .................................................1.5
Cte dIvoire .......................................1.3
Guinea ................................................1.3
Burundi1 .............................................0.1
Sierra Leone .......................................n/a
Timor-Leste ........................................n/a
SOURCE: International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
1
2009
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Switzerland .......................................39.9
Netherlands ......................................39.8
Denmark ...........................................38.8
France ..............................................37.5
Korea, Rep. ......................................37.2
Norway .............................................36.3
Iceland ..............................................34.3
United Kingdom ................................34.0
Germany ...........................................33.7
Belgium ............................................33.3
Canada .............................................32.5
Luxembourg .....................................32.4
Sweden ............................................32.3
Malta.................................................32.0
Hong Kong SAR ...............................31.2
Finland ..............................................30.3
United States ....................................28.3
New Zealand.....................................27.8
Japan ...............................................27.7
Estonia..............................................25.5
Singapore .........................................25.4
Israel .................................................25.3
Austria ..............................................25.0
Spain ................................................24.4
Australia ............................................24.3
Slovenia ............................................24.3
Greece ..............................................24.1
Taiwan, China ...................................23.9
Latvia ................................................23.4
Barbados ..........................................23.1
Hungary ............................................22.9
Ireland ...............................................22.7
Portugal ............................................22.5
Italy ...................................................22.1
Lithuania ...........................................21.1
Croatia ..............................................20.7
Cyprus ..............................................19.2
Bulgaria ............................................17.9
Uruguay ............................................16.6
Czech Republic.................................16.4
Romania ...........................................16.2
Poland ..............................................15.5
Puerto Rico .......................................15.5
Slovak Republic ................................14.7
Russian Federation ...........................14.5
Azerbaijan .........................................14.1
Trinidad and Tobago.........................13.8
Macedonia, FYR ...............................13.7
Bahrain .............................................13.2
Serbia ...............................................12.9
China ................................................12.7
Chile .................................................12.4
Moldova ............................................11.9
Mauritius ...........................................11.2
Seychelles.........................................11.0
Argentina ..........................................10.9
Turkey...............................................10.6
Bosnia and Herzegovina ...................10.6
Mexico ..............................................10.5
Qatar ................................................10.5
United Arab Emirates ........................10.3
Kazakhstan .........................................9.8
Lebanon .............................................9.7
Costa Rica ..........................................9.3
Brazil...................................................9.2
Georgia ...............................................8.7
Montenegro ........................................8.4
Malaysia ..............................................8.4
Colombia ............................................8.2
Thailand ..............................................8.2
Ukraine ...............................................8.0
Panama ..............................................7.8
Saudi Arabia .......................................6.9
Armenia ..............................................6.7
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
147
2007
VALUE
Venezuela ...........................................6.7
Suriname ............................................5.5
Ecuador ..............................................5.3
Albania ................................................5.1
Vietnam ..............................................4.9
Tunisia ................................................4.9
Brunei Darussalam ..............................4.8
Peru ....................................................4.7
Dominican Republic ............................4.3
Jamaica ..............................................4.3
Iran, Islamic Rep. ................................4.0
Cape Verde ........................................4.0
El Salvador..........................................3.8
Mongolia .............................................3.8
Guyana ...............................................3.7
Algeria.................................................2.9
Egypt ..................................................2.8
Jordan ................................................2.8
Bhutan ................................................2.3
Philippines ..........................................2.2
Oman..................................................2.1
South Africa ........................................2.1
Morocco .............................................2.1
Guatemala ..........................................1.8
Sri Lanka ............................................1.7
Nicaragua ...........................................1.6
Kuwait ................................................1.4
India ....................................................1.2
Indonesia ............................................1.2
Paraguay ............................................1.2
Namibia ..............................................1.2
Libya ...................................................1.1
Bolivia .................................................1.1
Botswana ...........................................0.9
Kyrgyz Republic ..................................0.9
Honduras ............................................0.8
Yemen ................................................0.7
Senegal...............................................0.7
Cameroon ...........................................0.6
Zimbabwe ...........................................0.5
Pakistan ..............................................0.5
Nepal ..................................................0.5
Bangladesh .........................................0.4
Gabon ................................................0.3
Swaziland ...........................................0.3
Ghana .................................................0.3
Cambodia ...........................................0.2
Mauritania ...........................................0.2
Chad...................................................0.2
Angola ................................................0.2
Lao PDR .............................................0.1
Uganda ...............................................0.1
Zambia ...............................................0.1
Kenya .................................................0.1
Burkina Faso.......................................0.1
Mozambique .......................................0.1
Lesotho ..............................................0.1
Timor-Leste ........................................0.1
Cte dIvoire3 ......................................0.1
Benin ..................................................0.1
Madagascar ........................................0.0
Gambia, The .......................................0.0
Rwanda ..............................................0.0
Mali .....................................................0.0
Myanmar.............................................0.0
Nigeria ................................................0.0
Tanzania .............................................0.0
Malawi ................................................0.0
Ethiopia...............................................0.0
Guinea ................................................0.0
Burundi ...............................................0.0
Liberia .................................................0.0
Haiti2 ...................................................0.0
Sierra Leone1 ......................................0.0
International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
SOURCE:
1
COUNTRY/ECONOMY
2008
2009
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Singapore .......................................126.1
Japan .............................................115.1
Finland ............................................106.6
Korea, Rep. ....................................105.1
Sweden ..........................................104.9
Denmark ...........................................97.2
Australia ............................................96.2
Bahrain .............................................91.2
United States ....................................88.2
Norway .............................................84.8
Hong Kong SAR ...............................83.2
Luxembourg .....................................80.6
Estonia..............................................76.9
Botswana .........................................74.9
United Kingdom ................................72.1
Iceland ..............................................70.9
New Zealand.....................................65.9
Ireland ...............................................65.9
Poland ..............................................63.5
Qatar ................................................61.8
Netherlands ......................................61.3
Latvia ................................................58.2
Austria ..............................................56.3
Croatia ..............................................53.9
Spain ................................................53.6
Israel .................................................53.0
Russian Federation ...........................52.8
Italy ...................................................52.2
Czech Republic.................................52.1
Serbia ...............................................52.1
France ..............................................51.8
Oman................................................50.9
Taiwan, China ...................................49.9
Bulgaria ............................................48.5
Greece ..............................................45.7
Saudi Arabia .....................................45.4
United Arab Emirates ........................44.8
Kazakhstan .......................................42.5
Canada .............................................42.1
Germany ...........................................40.8
Slovak Republic ................................39.7
Switzerland .......................................39.6
Slovenia ............................................37.0
Barbados ..........................................36.0
Malta.................................................35.3
Azerbaijan .........................................34.8
Cyprus ..............................................34.1
Ghana ...............................................33.9
Brazil.................................................33.7
Namibia ............................................33.2
Belgium ............................................33.0
Portugal ............................................32.8
Uruguay ............................................32.5
Indonesia ..........................................31.6
Armenia ............................................29.1
Lebanon ...........................................28.3
Zimbabwe .........................................28.1
Chile .................................................28.0
Egypt ................................................27.9
Montenegro ......................................27.5
Romania ...........................................27.0
South Africa ......................................25.2
Macedonia, FYR ...............................25.1
Hungary ............................................24.2
Nepal ................................................23.8
Cape Verde ......................................23.0
Mauritius ...........................................22.9
Ecuador ............................................21.6
Argentina ..........................................20.9
Costa Rica ........................................20.3
Albania ..............................................18.8
Vietnam ............................................18.8
Lithuania ...........................................18.8
Nigeria ..............................................18.4
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
140
140
140
140
140
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Mongolia ...........................................18.4
China ................................................16.9
Turkey...............................................16.5
Dominican Republic ..........................15.6
Suriname ..........................................15.0
Panama ............................................14.3
Puerto Rico .......................................13.7
Malaysia ............................................13.4
Bosnia and Herzegovina ...................12.2
Swaziland .........................................11.9
Jordan ..............................................11.3
Morocco ...........................................10.1
Mexico ................................................9.8
Tunisia ................................................8.9
Seychelles...........................................8.6
Honduras ............................................8.6
Georgia ...............................................8.5
Trinidad and Tobago...........................8.4
Sri Lanka ............................................7.8
Brunei Darussalam ..............................7.6
Lesotho ..............................................7.5
Uganda ...............................................7.4
Cambodia ...........................................6.7
Bolivia .................................................6.6
Paraguay ............................................6.0
El Salvador..........................................5.5
Ukraine ...............................................5.4
Moldova ..............................................5.1
Colombia ............................................5.0
India ....................................................5.0
Venezuela ...........................................4.8
Guatemala ..........................................4.5
Ethiopia...............................................4.4
Philippines ..........................................3.8
Tanzania .............................................3.7
Mauritania ...........................................3.6
Senegal...............................................3.6
Malawi ................................................3.5
Rwanda ..............................................3.2
Peru ....................................................2.9
Bhutan ................................................2.5
Kenya .................................................2.2
Lao PDR .............................................2.1
Mozambique .......................................1.8
Jamaica ..............................................1.6
Angola ................................................1.5
Gambia, The .......................................1.4
Iran, Islamic Rep. ................................1.3
Nicaragua ...........................................1.0
Mali .....................................................0.7
Pakistan ..............................................0.7
Zambia ...............................................0.6
Bangladesh .........................................0.5
Timor-Leste ........................................0.4
Benin ..................................................0.4
Madagascar ........................................0.3
Yemen ................................................0.2
Thailand ..............................................0.1
Guyana ...............................................0.1
Kyrgyz Republic1 ................................0.0
Liberia .................................................0.0
Myanmar.............................................0.0
Cameroon ...........................................0.0
Burundi ...............................................0.0
Burkina Faso.......................................0.0
Algeria.................................................0.0
Chad...................................................0.0
Cte dIvoire2 ......................................0.0
Gabon ................................................0.0
Guinea ................................................0.0
Haiti2 ...................................................0.0
Kuwait ................................................n/a
Libya ...................................................n/a
Sierra Leone .......................................n/a
SOURCE: International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition)
1
2010
2011
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
5.5
Iceland ............................................6.7
United Kingdom ..............................6.6
Norway ...........................................6.6
Netherlands ....................................6.6
Sweden ..........................................6.5
Finland ............................................6.4
Malta...............................................6.4
Estonia............................................6.4
United States ..................................6.4
Australia ..........................................6.4
United Arab Emirates ......................6.4
Bahrain ...........................................6.3
Canada ...........................................6.3
Singapore .......................................6.3
Puerto Rico .....................................6.3
Hong Kong SAR .............................6.3
Qatar ..............................................6.3
New Zealand...................................6.3
Brunei Darussalam ..........................6.3
Lithuania .........................................6.2
Austria ............................................6.2
Philippines ......................................6.2
Macedonia, FYR .............................6.2
Switzerland .....................................6.2
Barbados ........................................6.2
Chile ...............................................6.1
Panama ..........................................6.1
Belgium ..........................................6.1
Ireland .............................................6.1
Luxembourg ...................................6.1
Montenegro ....................................6.1
Israel ...............................................6.1
Saudi Arabia ...................................6.1
Taiwan, China .................................6.1
Kuwait ............................................6.0
Costa Rica ......................................6.0
Brazil...............................................6.0
Azerbaijan .......................................6.0
Jordan ............................................6.0
Tunisia ............................................6.0
Cyprus ............................................6.0
Malaysia ..........................................6.0
Czech Republic...............................6.0
Bosnia and Herzegovina .................6.0
Argentina ........................................6.0
Denmark .........................................5.9
Spain ..............................................5.9
Indonesia ........................................5.9
Thailand ..........................................5.9
Egypt ..............................................5.9
Dominican Republic ........................5.9
Portugal ..........................................5.9
Jamaica ..........................................5.9
France ............................................5.9
Latvia ..............................................5.9
Germany .........................................5.9
Korea, Rep. ....................................5.9
Slovak Republic ..............................5.9
Venezuela .......................................5.8
Guyana ...........................................5.8
Turkey.............................................5.8
Uruguay ..........................................5.8
Trinidad and Tobago.......................5.8
Slovenia ..........................................5.8
Italy .................................................5.8
Georgia ...........................................5.8
Armenia ..........................................5.8
Japan .............................................5.7
Mauritius .........................................5.7
Lebanon .........................................5.7
Croatia ............................................5.6
Nigeria ............................................5.6
Senegal...........................................5.6
Guatemala ......................................5.6
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Mongolia .........................................5.6
Hungary ..........................................5.6
Zambia ...........................................5.6
Cte dIvoire ...................................5.6
Bulgaria ..........................................5.6
Colombia ........................................5.6
Kenya .............................................5.5
Moldova ..........................................5.5
South Africa ....................................5.5
Romania .........................................5.5
Namibia ..........................................5.5
Mexico ............................................5.4
Morocco .........................................5.4
Botswana .......................................5.4
Russian Federation .........................5.4
Greece ............................................5.4
India ................................................5.4
Paraguay ........................................5.3
Ukraine ...........................................5.3
Seychelles.......................................5.3
Oman..............................................5.3
Kazakhstan .....................................5.3
Cape Verde ....................................5.3
Honduras ........................................5.3
Ghana .............................................5.2
Peru ................................................5.2
Gambia, The ...................................5.2
Madagascar ....................................5.2
Ecuador ..........................................5.1
Algeria.............................................5.1
Vietnam ..........................................5.1
Bhutan ............................................5.1
Suriname ........................................5.1
Cambodia .......................................5.1
Poland ............................................5.1
Albania ............................................5.1
El Salvador......................................5.0
Serbia .............................................5.0
Zimbabwe .......................................5.0
Sri Lanka ........................................5.0
Libya ...............................................5.0
Pakistan ..........................................5.0
Kyrgyz Republic ..............................4.9
Lao PDR .........................................4.9
Haiti ................................................4.9
Rwanda ..........................................4.9
Cameroon .......................................4.8
Swaziland .......................................4.8
Angola ............................................4.8
Mauritania .......................................4.8
Benin ..............................................4.8
China ..............................................4.7
Liberia .............................................4.6
Yemen ............................................4.6
Malawi ............................................4.6
Mali .................................................4.6
Nicaragua .......................................4.6
Myanmar.........................................4.6
Gabon ............................................4.6
Nepal ..............................................4.5
Sierra Leone ...................................4.5
Tanzania .........................................4.4
Lesotho ..........................................4.4
Bangladesh .....................................4.4
Mozambique ...................................4.4
Timor-Leste ....................................4.4
Uganda ...........................................4.2
Burkina Faso...................................4.2
Guinea ............................................4.2
Ethiopia...........................................3.9
Bolivia .............................................3.8
Chad...............................................3.4
Iran, Islamic Rep. ............................3.3
Burundi ...........................................3.1
5.5
7th pillar
Business usage
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.7
Sweden ..........................................6.2
Iceland ............................................6.2
Switzerland .....................................6.1
United Arab Emirates ......................6.1
Israel ...............................................6.1
Japan .............................................6.1
Finland ............................................6.0
Norway ...........................................6.0
United States ..................................6.0
Qatar ..............................................5.9
Luxembourg ...................................5.9
Hong Kong SAR .............................5.9
Singapore .......................................5.8
Australia ..........................................5.8
Saudi Arabia ...................................5.8
Germany .........................................5.8
Austria ............................................5.8
Taiwan, China .................................5.8
New Zealand...................................5.7
Denmark .........................................5.7
Korea, Rep. ....................................5.7
Netherlands ....................................5.7
Puerto Rico .....................................5.7
United Kingdom ..............................5.7
Ireland .............................................5.6
Belgium ..........................................5.6
Jordan ............................................5.6
Panama ..........................................5.6
Portugal ..........................................5.5
Bahrain ...........................................5.5
Malta...............................................5.5
France ............................................5.5
Malaysia ..........................................5.5
Canada ...........................................5.4
South Africa ....................................5.4
Estonia............................................5.4
Turkey.............................................5.3
Cyprus ............................................5.2
Senegal...........................................5.2
Philippines ......................................5.2
Guatemala ......................................5.2
Lithuania .........................................5.2
Costa Rica ......................................5.2
Barbados ........................................5.2
Chile ...............................................5.1
Indonesia ........................................5.1
Sri Lanka ........................................5.1
India ................................................5.0
Spain ..............................................5.0
Thailand ..........................................5.0
Brazil...............................................5.0
Mauritius .........................................5.0
Oman..............................................5.0
Czech Republic...............................4.9
Seychelles.......................................4.9
Dominican Republic ........................4.9
Kuwait ............................................4.9
Namibia ..........................................4.9
Azerbaijan .......................................4.9
Gambia, The ...................................4.9
Rwanda ..........................................4.8
Slovenia ..........................................4.8
Brunei Darussalam ..........................4.8
Mexico ............................................4.8
Jamaica ..........................................4.8
Kenya .............................................4.8
Cte dIvoire ...................................4.7
Latvia ..............................................4.7
Guyana ...........................................4.7
Tunisia ............................................4.7
China ..............................................4.7
Slovak Republic ..............................4.7
Hungary ..........................................4.7
Honduras ........................................4.7
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
4.7
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
3.6
Switzerland .....................................5.8
Finland ............................................5.7
Germany .........................................5.6
Israel ...............................................5.6
United States ..................................5.6
Japan .............................................5.6
Sweden ..........................................5.5
United Kingdom ..............................5.2
Netherlands ....................................5.1
Belgium ..........................................5.1
Luxembourg ...................................5.1
Norway ...........................................5.0
Denmark .........................................5.0
Austria ............................................5.0
Malaysia ..........................................4.9
France ............................................4.8
Qatar ..............................................4.8
Singapore .......................................4.8
Taiwan, China .................................4.8
Ireland .............................................4.6
New Zealand...................................4.6
Korea, Rep. ....................................4.5
Australia ..........................................4.5
Indonesia ........................................4.4
Puerto Rico .....................................4.4
Czech Republic...............................4.3
Canada ...........................................4.3
Estonia............................................4.3
Hong Kong SAR .............................4.2
China ..............................................4.2
Italy .................................................4.2
Iceland ............................................4.1
South Africa ....................................4.1
Kenya .............................................4.1
Azerbaijan .......................................4.1
Brazil...............................................4.0
Costa Rica ......................................4.0
Guyana ...........................................4.0
United Arab Emirates ......................4.0
Lithuania .........................................4.0
India ................................................4.0
Portugal ..........................................3.9
Saudi Arabia ...................................3.9
Sri Lanka ........................................3.8
Turkey.............................................3.8
Lao PDR .........................................3.8
Malta...............................................3.8
Philippines ......................................3.8
Pakistan ..........................................3.7
Panama ..........................................3.7
Guatemala ......................................3.7
Zambia ...........................................3.7
Ecuador ..........................................3.7
Slovenia ..........................................3.7
Ghana .............................................3.7
El Salvador......................................3.7
Spain ..............................................3.7
Seychelles.......................................3.6
Montenegro ....................................3.6
Jamaica ..........................................3.6
Oman..............................................3.6
Poland ............................................3.6
Chile ...............................................3.5
Russian Federation .........................3.5
Gambia, The ...................................3.5
Latvia ..............................................3.5
Brunei Darussalam ..........................3.5
Liberia .............................................3.5
Jordan ............................................3.5
Bolivia .............................................3.5
Cambodia .......................................3.5
Mauritius .........................................3.5
Madagascar ....................................3.5
Kazakhstan .....................................3.5
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
3.6
Mexico ............................................3.5
Rwanda ..........................................3.5
Armenia ..........................................3.4
Bhutan ............................................3.4
Nicaragua .......................................3.4
Nigeria ............................................3.4
Barbados ........................................3.4
Bahrain ...........................................3.4
Colombia ........................................3.4
Namibia ..........................................3.4
Iran, Islamic Rep. ............................3.4
Vietnam ..........................................3.4
Thailand ..........................................3.4
Uruguay ..........................................3.4
Lebanon .........................................3.4
Romania .........................................3.4
Argentina ........................................3.3
Senegal...........................................3.3
Cyprus ............................................3.3
Macedonia, FYR .............................3.2
Swaziland .......................................3.2
Slovak Republic ..............................3.2
Hungary ..........................................3.2
Dominican Republic ........................3.2
Tunisia ............................................3.2
Ukraine ...........................................3.2
Tanzania .........................................3.2
Botswana .......................................3.2
Bulgaria ..........................................3.2
Mali .................................................3.2
Cameroon .......................................3.1
Peru ................................................3.1
Mongolia .........................................3.1
Bosnia and Herzegovina .................3.1
Uganda ...........................................3.1
Croatia ............................................3.1
Egypt ..............................................3.1
Honduras ........................................3.1
Suriname ........................................3.1
Benin ..............................................3.0
Paraguay ........................................3.0
Malawi ............................................3.0
Greece ............................................3.0
Georgia ...........................................3.0
Burkina Faso...................................3.0
Bangladesh .....................................3.0
Albania ............................................3.0
Zimbabwe .......................................2.9
Trinidad and Tobago.......................2.9
Timor-Leste ....................................2.9
Nepal ..............................................2.9
Cape Verde ....................................2.9
Cte dIvoire ...................................2.9
Venezuela .......................................2.8
Morocco .........................................2.8
Lesotho ..........................................2.8
Sierra Leone ...................................2.8
Mozambique ...................................2.8
Serbia .............................................2.8
Moldova ..........................................2.7
Myanmar.........................................2.7
Kuwait ............................................2.6
Mauritania .......................................2.6
Kyrgyz Republic ..............................2.6
Chad...............................................2.6
Haiti ................................................2.6
Ethiopia...........................................2.6
Yemen ............................................2.6
Libya ...............................................2.5
Gabon ............................................2.5
Guinea ............................................2.5
Angola ............................................2.5
Algeria.............................................2.3
Burundi ...........................................2.2
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Japan1 ............................................301.1
Sweden1 .........................................294.5
Switzerland1....................................293.5
Finland1 ..........................................283.6
Israel1 .............................................215.8
Germany1 .......................................210.5
Denmark1 .......................................208.5
Korea, Rep.1 ...................................198.4
Netherlands1 ...................................189.0
Austria1 ...........................................159.6
United States1 ................................143.9
Norway1..........................................133.6
Singapore1 ......................................120.9
Luxembourg1 ..................................112.6
France1 ...........................................111.3
Belgium1 .........................................110.7
United Kingdom1 ..............................87.0
Iceland1 ............................................84.1
Canada1 ...........................................82.4
Ireland1 .............................................79.1
Australia1 ..........................................76.2
New Zealand1 ...................................69.8
Slovenia1...........................................58.6
Italy1 .................................................51.8
Spain1 ...............................................39.2
Estonia1 ............................................31.1
Seychelles1 .......................................25.7
Hungary1 ..........................................24.2
Czech Republic1 ...............................15.3
Portugal1...........................................12.7
Malaysia1 ..........................................12.5
China1...............................................11.5
Malta1 ...............................................10.2
Croatia1 ..............................................9.8
Slovak Republic1.................................8.8
Latvia1 ................................................8.8
Greece1 ..............................................7.2
Poland1 ...............................................6.9
Russian Federation1 ............................6.8
South Africa1 ......................................6.4
Chile1 ..................................................6.3
Saudi Arabia1 ......................................6.2
Barbados1 ..........................................6.2
Turkey1 ...............................................6.2
Lithuania1............................................5.8
Qatar1 .................................................5.4
Cyprus1 ..............................................5.2
Bulgaria1 .............................................4.8
United Arab Emirates1 ........................4.5
Armenia1 .............................................3.5
Montenegro1 .......................................3.2
Ukraine1 ..............................................3.2
Brazil1 .................................................3.0
Uruguay1.............................................2.2
Serbia1................................................2.2
Romania1 ............................................2.1
Bosnia and Herzegovina1....................2.0
Brunei Darussalam1 ............................1.8
Mexico1 ..............................................1.7
Lebanon1 ............................................1.5
India1 ..................................................1.5
Argentina1 ...........................................1.3
Costa Rica1 ........................................1.2
Panama1 .............................................1.2
Thailand1.............................................1.2
Georgia1 .............................................1.2
Tunisia1 ...............................................1.1
Colombia1 ...........................................1.0
Bahrain1 ..............................................1.0
Kazakhstan1 .......................................1.0
Oman1 ................................................1.0
Trinidad and Tobago1 .........................1.0
Moldova1 ............................................0.7
Jamaica1.............................................0.6
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
122
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Egypt1.................................................0.6
Sri Lanka1 ...........................................0.6
Azerbaijan1..........................................0.6
Morocco1............................................0.5
Suriname1 ...........................................0.5
Jordan1 ...............................................0.4
Ecuador1 ............................................0.4
Bhutan1 ..............................................0.4
Dominican Republic1 ..........................0.4
Philippines1 .........................................0.3
Albania1 ..............................................0.3
Gabon1 ...............................................0.3
Mongolia1 ...........................................0.3
Timor-Leste1 .......................................0.3
Kuwait1 ...............................................0.3
Peru1 ..................................................0.3
Venezuela1 ..........................................0.2
Vietnam1 .............................................0.2
Kenya1 ................................................0.2
Botswana1 ..........................................0.2
Kyrgyz Republic1 ................................0.1
Zimbabwe1 .........................................0.1
Paraguay1 ...........................................0.1
Algeria1 ...............................................0.1
Bolivia1................................................0.1
Nicaragua1 ..........................................0.1
Guatemala1 .........................................0.1
Senegal1 .............................................0.1
Indonesia1...........................................0.1
Cameroon1 .........................................0.1
Cte dIvoire1 ......................................0.1
Iran, Islamic Rep.1...............................0.0
Ghana1 ...............................................0.0
Madagascar1 ......................................0.0
Sierra Leone1 ......................................0.0
Burkina Faso1 .....................................0.0
Uganda1 .............................................0.0
Pakistan1 ............................................0.0
Lao PDR1 ...........................................0.0
Nigeria1 ...............................................0.0
Tanzania1 ............................................0.0
Nepal1 ................................................0.0
Bangladesh1 .......................................0.0
Angola1 ...............................................0.0
El Salvador1 ........................................0.0
Malawi1 ...............................................0.0
Ethiopia1 .............................................0.0
Benin1 .................................................0.0
Burundi1 .............................................0.0
Cambodia1 .........................................0.0
Cape Verde1 .......................................0.0
Chad1 .................................................0.0
Gambia, The1 .....................................0.0
Guinea1...............................................0.0
Guyana1..............................................0.0
Haiti1 ...................................................0.0
Honduras1 ..........................................0.0
Lesotho1 .............................................0.0
Liberia1 ...............................................0.0
Libya1 .................................................0.0
Macedonia, FYR1 ................................0.0
Mali1 ...................................................0.0
Mauritania1..........................................0.0
Mauritius1............................................0.0
Mozambique1 .....................................0.0
Myanmar1 ...........................................0.0
Namibia1 .............................................0.0
Rwanda1 .............................................0.0
Swaziland1 ..........................................0.0
Yemen1...............................................0.0
Zambia1 ..............................................0.0
Hong Kong SAR .................................n/a
Puerto Rico .........................................n/a
Taiwan, China .....................................n/a
SOURCES: Organisation for Economic Co-operation and Development (OECD), Patent Database, January 2014; World Bank, World Development Indicators Online (retrieved
December 20, 2013)
1
2010-2011 average
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.8
Finland ............................................6.2
Switzerland .....................................6.2
Sweden ..........................................6.1
Lithuania .........................................6.1
United Kingdom ..............................6.1
Estonia............................................6.0
Japan .............................................6.0
Norway ...........................................6.0
Austria ............................................5.9
United Arab Emirates ......................5.9
Netherlands ....................................5.9
Malta...............................................5.9
Taiwan, China .................................5.9
Singapore .......................................5.9
Luxembourg ...................................5.9
Qatar ..............................................5.9
Korea, Rep. ....................................5.8
Hong Kong SAR .............................5.8
New Zealand...................................5.7
Germany .........................................5.7
Denmark .........................................5.7
Iceland ............................................5.7
Saudi Arabia ...................................5.7
Czech Republic...............................5.7
United States ..................................5.6
Belgium ..........................................5.6
Australia ..........................................5.6
Malaysia ..........................................5.6
Portugal ..........................................5.6
South Africa ....................................5.6
Canada ...........................................5.5
Vietnam ..........................................5.5
Ireland .............................................5.5
Slovak Republic ..............................5.5
Chile ...............................................5.5
Slovenia ..........................................5.5
France ............................................5.5
Bahrain ...........................................5.4
Puerto Rico .....................................5.3
Israel ...............................................5.3
Spain ..............................................5.3
Hungary ..........................................5.3
Costa Rica ......................................5.3
Panama ..........................................5.3
Jordan ............................................5.3
Latvia ..............................................5.2
Azerbaijan .......................................5.2
Armenia ..........................................5.2
Croatia ............................................5.2
Namibia ..........................................5.2
Philippines ......................................5.2
Guatemala ......................................5.2
Dominican Republic ........................5.1
Brazil...............................................5.1
Turkey.............................................5.1
Macedonia, FYR .............................5.0
Kenya .............................................5.0
Sri Lanka ........................................5.0
Brunei Darussalam ..........................5.0
Mauritius .........................................5.0
Kuwait ............................................4.9
Colombia ........................................4.9
Indonesia ........................................4.9
Mexico ............................................4.9
Oman..............................................4.9
China ..............................................4.9
Kazakhstan .....................................4.9
Cameroon .......................................4.8
India ................................................4.8
Barbados ........................................4.8
Montenegro ....................................4.8
Zambia ...........................................4.8
Peru ................................................4.8
Thailand ..........................................4.8
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.8
Jamaica ..........................................4.8
Cyprus ............................................4.8
Trinidad and Tobago.......................4.8
Bulgaria ..........................................4.8
Gambia, The ...................................4.8
Guyana ...........................................4.8
Egypt ..............................................4.7
Cambodia .......................................4.7
Senegal...........................................4.7
Romania .........................................4.7
Mali .................................................4.7
Mauritania .......................................4.7
Ukraine ...........................................4.7
Mongolia .........................................4.6
Uruguay ..........................................4.6
Rwanda ..........................................4.6
Honduras ........................................4.6
Georgia ...........................................4.6
Nigeria ............................................4.6
Russian Federation .........................4.6
Ecuador ..........................................4.6
Seychelles.......................................4.6
Yemen ............................................4.5
Lao PDR .........................................4.5
Moldova ..........................................4.5
Cape Verde ....................................4.5
Bosnia and Herzegovina .................4.5
Ghana .............................................4.4
Poland ............................................4.4
Pakistan ..........................................4.4
El Salvador......................................4.4
Argentina ........................................4.4
Greece ............................................4.4
Zimbabwe .......................................4.4
Paraguay ........................................4.4
Malawi ............................................4.4
Madagascar ....................................4.4
Serbia .............................................4.3
Italy .................................................4.3
Swaziland .......................................4.3
Morocco .........................................4.3
Tunisia ............................................4.3
Burkina Faso...................................4.3
Uganda ...........................................4.3
Botswana .......................................4.2
Cte dIvoire ...................................4.2
Mozambique ...................................4.2
Gabon ............................................4.1
Guinea ............................................4.1
Venezuela .......................................4.1
Tanzania .........................................4.1
Suriname ........................................4.0
Nicaragua .......................................4.0
Nepal ..............................................4.0
Benin ..............................................4.0
Bangladesh .....................................4.0
Sierra Leone ...................................4.0
Liberia .............................................3.9
Kyrgyz Republic ..............................3.8
Bhutan ............................................3.8
Albania ............................................3.8
Lebanon .........................................3.7
Bolivia .............................................3.7
Haiti ................................................3.7
Iran, Islamic Rep. ............................3.7
Myanmar.........................................3.7
Ethiopia...........................................3.5
Libya ...............................................3.5
Lesotho ..........................................3.5
Angola ............................................3.2
Timor-Leste ....................................3.1
Burundi ...........................................3.0
Algeria.............................................3.0
Chad...............................................2.9
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.4
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
4.4
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.0
Switzerland .....................................5.6
Finland ............................................5.5
Luxembourg ...................................5.4
Japan .............................................5.3
Qatar ..............................................5.3
Singapore .......................................5.2
Sweden ..........................................5.2
Norway ...........................................5.2
Netherlands ....................................5.1
Germany .........................................5.1
Malaysia ..........................................5.1
United States ..................................5.0
United Arab Emirates ......................5.0
Denmark .........................................5.0
New Zealand...................................5.0
Austria ............................................4.9
South Africa ....................................4.9
Puerto Rico .....................................4.9
Belgium ..........................................4.9
Ireland .............................................4.8
Hong Kong SAR .............................4.7
United Kingdom ..............................4.7
Costa Rica ......................................4.7
Iceland ............................................4.7
Indonesia ........................................4.6
Brunei Darussalam ..........................4.6
Philippines ......................................4.6
Guatemala ......................................4.5
Gambia, The ...................................4.5
Australia ..........................................4.5
Taiwan, China .................................4.5
Barbados ........................................4.5
Oman..............................................4.5
Canada ...........................................4.5
Malta...............................................4.4
Albania ............................................4.4
Estonia............................................4.4
Mauritius .........................................4.4
Seychelles.......................................4.4
Cte dIvoire ...................................4.3
Bahrain ...........................................4.3
France ............................................4.3
Panama ..........................................4.3
Brazil...............................................4.3
Nigeria ............................................4.3
Chile ...............................................4.3
Latvia ..............................................4.3
China ..............................................4.3
Israel ...............................................4.2
Thailand ..........................................4.2
Korea, Rep. ....................................4.2
Sri Lanka ........................................4.2
India ................................................4.2
Kenya .............................................4.2
Lao PDR .........................................4.2
Kazakhstan .....................................4.1
Saudi Arabia ...................................4.1
Bosnia and Herzegovina .................4.1
Lithuania .........................................4.1
Trinidad and Tobago.......................4.1
Ecuador ..........................................4.1
Jamaica ..........................................4.1
Montenegro ....................................4.1
Guyana ...........................................4.1
Turkey.............................................4.0
Cambodia .......................................4.0
Cyprus ............................................4.0
Czech Republic...............................4.0
Namibia ..........................................4.0
Portugal ..........................................4.0
Rwanda ..........................................4.0
Mexico ............................................4.0
Mongolia .........................................4.0
Suriname ........................................4.0
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.0
Poland ............................................4.0
Dominican Republic ........................4.0
Honduras ........................................3.9
Cameroon .......................................3.9
Ghana .............................................3.9
Azerbaijan .......................................3.9
El Salvador......................................3.9
Zimbabwe .......................................3.9
Jordan ............................................3.9
Malawi ............................................3.9
Nicaragua .......................................3.8
Swaziland .......................................3.8
Botswana .......................................3.8
Russian Federation .........................3.8
Zambia ...........................................3.8
Peru ................................................3.8
Slovak Republic ..............................3.8
Uruguay ..........................................3.8
Colombia ........................................3.7
Kuwait ............................................3.7
Tanzania .........................................3.7
Morocco .........................................3.7
Spain ..............................................3.7
Vietnam ..........................................3.7
Lebanon .........................................3.7
Argentina ........................................3.7
Liberia .............................................3.7
Madagascar ....................................3.7
Ukraine ...........................................3.7
Macedonia, FYR .............................3.7
Slovenia ..........................................3.6
Venezuela .......................................3.6
Georgia ...........................................3.6
Hungary ..........................................3.6
Paraguay ........................................3.6
Lesotho ..........................................3.6
Tunisia ............................................3.6
Bolivia .............................................3.6
Gabon ............................................3.6
Armenia ..........................................3.6
Uganda ...........................................3.5
Greece ............................................3.5
Sierra Leone ...................................3.5
Cape Verde ....................................3.4
Bhutan ............................................3.4
Mozambique ...................................3.3
Croatia ............................................3.3
Yemen ............................................3.3
Ethiopia...........................................3.3
Angola ............................................3.3
Senegal...........................................3.3
Moldova ..........................................3.2
Bulgaria ..........................................3.2
Pakistan ..........................................3.2
Guinea ............................................3.2
Italy .................................................3.2
Kyrgyz Republic ..............................3.2
Timor-Leste ....................................3.2
Nepal ..............................................3.2
Romania .........................................3.1
Mali .................................................3.1
Benin ..............................................3.1
Bangladesh .....................................3.1
Egypt ..............................................3.1
Algeria.............................................3.0
Serbia .............................................3.0
Iran, Islamic Rep. ............................3.0
Burkina Faso...................................2.9
Libya ...............................................2.9
Haiti ................................................2.8
Chad...............................................2.8
Myanmar.........................................2.6
Burundi ...........................................2.6
Mauritania .......................................2.5
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
8th pillar
Government usage
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.0
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
4.0
3: Data Tables
RANK
1
1
1
4
5
6
7
8
9
9
9
9
13
13
15
16
16
18
19
20
21
21
23
24
24
26
27
28
29
29
31
32
32
32
35
35
37
38
39
40
41
42
42
44
45
45
47
48
48
48
51
52
53
53
55
55
55
55
59
59
61
61
61
64
64
66
67
67
67
70
70
72
72
74
SOURCE:
1
COUNTRY/ECONOMY
VALUE
RANK
74
76
77
77
77
80
80
80
83
84
85
86
86
88
88
88
88
92
93
94
94
96
96
98
98
98
101
102
102
104
105
106
106
106
109
110
110
110
113
113
115
116
116
116
116
120
120
122
123
123
125
126
127
127
127
130
131
131
131
134
135
136
137
138
139
140
141
142
143
144
144
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Tunisia ..............................................0.48
Ethiopia.............................................0.47
Guatemala ........................................0.46
Panama ............................................0.46
Turkey...............................................0.46
Ecuador ............................................0.46
Paraguay ..........................................0.46
South Africa ......................................0.46
Macedonia, FYR ...............................0.45
Bangladesh .......................................0.44
Cape Verde ......................................0.44
Kenya ...............................................0.43
Mauritius ...........................................0.43
Albania ..............................................0.42
Kyrgyz Republic ................................0.42
Ukraine .............................................0.42
Vietnam ............................................0.42
Bolivia ...............................................0.41
Jordan ..............................................0.39
Honduras ..........................................0.38
Sri Lanka ..........................................0.38
Barbados ..........................................0.37
Bosnia and Herzegovina ...................0.37
Azerbaijan .........................................0.37
Mozambique .....................................0.37
Pakistan ............................................0.37
Botswana .........................................0.36
Bhutan ..............................................0.35
Tanzania ...........................................0.35
Senegal.............................................0.35
Rwanda ............................................0.34
Angola ..............................................0.33
Cte dIvoire .....................................0.33
Seychelles.........................................0.33
Armenia ............................................0.33
Gambia, The .....................................0.32
Madagascar ......................................0.32
Mali ...................................................0.32
Nicaragua .........................................0.31
Zambia .............................................0.31
Jamaica ............................................0.31
Cameroon .........................................0.30
Ghana ...............................................0.30
Lesotho ............................................0.30
Namibia ............................................0.30
Burkina Faso.....................................0.29
Uganda .............................................0.29
Nepal ................................................0.29
Algeria...............................................0.25
Guyana .............................................0.25
Morocco ...........................................0.25
Nigeria ..............................................0.22
Lao PDR ...........................................0.22
Malawi ..............................................0.22
Timor-Leste ......................................0.22
Benin ................................................0.20
Cambodia .........................................0.19
Gabon ..............................................0.19
Liberia ...............................................0.19
Yemen ..............................................0.18
Sierra Leone .....................................0.17
Suriname ..........................................0.16
Burundi .............................................0.15
Swaziland .........................................0.14
Zimbabwe1 .......................................0.13
Myanmar...........................................0.10
Chad.................................................0.10
Haiti ..................................................0.09
Mauritania .........................................0.08
Guinea ..............................................0.00
Libya .................................................0.00
Hong Kong SAR .................................n/a
Puerto Rico .........................................n/a
Taiwan, China .....................................n/a
United Nations, United Nations E-Government Survey 2012: E-Government for the People
2010
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.3
Rwanda ..........................................6.2
United Arab Emirates ......................6.1
Qatar ..............................................6.0
Singapore .......................................5.9
Malta...............................................5.8
Luxembourg ...................................5.8
Saudi Arabia ...................................5.7
Azerbaijan .......................................5.6
Malaysia ..........................................5.6
Sweden ..........................................5.5
Taiwan, China .................................5.5
Bahrain ...........................................5.5
Estonia............................................5.5
Korea, Rep. ....................................5.4
Oman..............................................5.3
Finland ............................................5.3
Hong Kong SAR .............................5.2
Sri Lanka ........................................5.1
Israel ...............................................5.1
Norway ...........................................5.0
Brunei Darussalam ..........................5.0
Panama ..........................................5.0
New Zealand...................................5.0
Portugal ..........................................5.0
Netherlands ....................................5.0
Kazakhstan .....................................5.0
Gambia, The ...................................5.0
United States ..................................5.0
India ................................................4.9
Jordan ............................................4.9
Kenya .............................................4.9
Macedonia, FYR .............................4.9
Switzerland .....................................4.9
Germany .........................................4.9
Mauritius .........................................4.9
Vietnam ..........................................4.9
China ..............................................4.8
Cape Verde ....................................4.7
United Kingdom ..............................4.7
Zambia ...........................................4.7
Ireland .............................................4.7
Seychelles.......................................4.7
Mali .................................................4.7
Lithuania .........................................4.7
Japan .............................................4.7
Armenia ..........................................4.6
Senegal...........................................4.6
Australia ..........................................4.6
Lao PDR .........................................4.6
Denmark .........................................4.6
Canada ...........................................4.6
Cambodia .......................................4.6
Indonesia ........................................4.5
Chile ...............................................4.5
Guyana ...........................................4.5
Austria ............................................4.5
Barbados ........................................4.5
Ghana .............................................4.5
Morocco .........................................4.5
Uganda ...........................................4.5
Bhutan ............................................4.5
Ecuador ..........................................4.5
France ............................................4.5
Montenegro ....................................4.4
Costa Rica ......................................4.4
Iceland ............................................4.4
Uruguay ..........................................4.4
Belgium ..........................................4.4
Turkey.............................................4.4
Philippines ......................................4.4
Georgia ...........................................4.4
Cameroon .......................................4.3
Puerto Rico .....................................4.3
Colombia ........................................4.3
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Jamaica ..........................................4.3
Bangladesh .....................................4.3
Tanzania .........................................4.3
Nigeria ............................................4.3
Trinidad and Tobago.......................4.2
Burkina Faso...................................4.2
Mexico ............................................4.2
Moldova ..........................................4.2
Tunisia ............................................4.1
Botswana .......................................4.1
Dominican Republic ........................4.1
Slovenia ..........................................4.1
Sierra Leone ...................................4.1
Brazil...............................................4.1
Bosnia and Herzegovina .................4.1
Zimbabwe .......................................4.1
Pakistan ..........................................4.1
Mozambique ...................................4.0
Namibia ..........................................4.0
Thailand ..........................................4.0
Gabon ............................................4.0
Cyprus ............................................4.0
Ethiopia...........................................4.0
Cte dIvoire ...................................3.9
Latvia ..............................................3.9
Russian Federation .........................3.9
Spain ..............................................3.9
Iran, Islamic Rep. ............................3.9
Mongolia .........................................3.9
Malawi ............................................3.9
Guinea ............................................3.9
Albania ............................................3.9
Peru ................................................3.8
Liberia .............................................3.8
South Africa ....................................3.8
Croatia ............................................3.8
Bulgaria ..........................................3.8
El Salvador......................................3.7
Madagascar ....................................3.7
Romania .........................................3.7
Guatemala ......................................3.6
Czech Republic...............................3.6
Hungary ..........................................3.6
Nepal ..............................................3.6
Bolivia .............................................3.6
Suriname ........................................3.5
Slovak Republic ..............................3.5
Nicaragua .......................................3.5
Poland ............................................3.4
Swaziland .......................................3.4
Myanmar.........................................3.4
Angola ............................................3.4
Paraguay ........................................3.4
Serbia .............................................3.4
Benin ..............................................3.4
Chad...............................................3.3
Egypt ..............................................3.3
Mauritania .......................................3.3
Kuwait ............................................3.3
Yemen ............................................3.3
Ukraine ...........................................3.2
Algeria.............................................3.2
Timor-Leste ....................................3.2
Haiti ................................................3.2
Venezuela .......................................3.1
Greece ............................................3.1
Argentina ........................................3.1
Lesotho ..........................................3.1
Kyrgyz Republic ..............................3.1
Italy .................................................3.1
Burundi ...........................................3.0
Honduras ........................................2.9
Libya ...............................................2.9
Lebanon .........................................2.7
4.3
9th pillar
Economic impacts
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.3
Finland ............................................5.8
Korea, Rep. ....................................5.7
Sweden ..........................................5.7
United Arab Emirates ......................5.6
Luxembourg ...................................5.6
United Kingdom ..............................5.6
Netherlands ....................................5.5
Qatar ..............................................5.5
Estonia............................................5.5
Singapore .......................................5.5
Norway ...........................................5.4
Taiwan, China .................................5.4
Malaysia ..........................................5.4
Ireland .............................................5.4
Germany .........................................5.3
United States ..................................5.3
New Zealand...................................5.3
Switzerland .....................................5.3
Hong Kong SAR .............................5.3
Japan .............................................5.2
France ............................................5.2
Australia ..........................................5.1
Portugal ..........................................5.1
Saudi Arabia ...................................5.1
Malta...............................................5.1
Israel ...............................................5.1
Spain ..............................................5.1
Canada ...........................................5.1
Chile ...............................................5.0
Belgium ..........................................5.0
Iceland ............................................5.0
Lithuania .........................................5.0
Denmark .........................................4.9
Rwanda ..........................................4.9
Jordan ............................................4.9
Austria ............................................4.9
Panama ..........................................4.9
Indonesia ........................................4.9
Vietnam ..........................................4.8
India ................................................4.8
Kenya .............................................4.8
Philippines ......................................4.8
Azerbaijan .......................................4.8
Puerto Rico .....................................4.8
Costa Rica ......................................4.8
Armenia ..........................................4.7
South Africa ....................................4.7
Sri Lanka ........................................4.7
Bahrain ...........................................4.7
Oman..............................................4.7
Brazil...............................................4.7
China ..............................................4.6
Turkey.............................................4.6
Senegal...........................................4.6
Mexico ............................................4.6
Nigeria ............................................4.6
Dominican Republic ........................4.6
Guatemala ......................................4.6
Mauritius .........................................4.6
Uruguay ..........................................4.6
Gambia, The ...................................4.6
Colombia ........................................4.5
Mali .................................................4.5
Croatia ............................................4.5
Hungary ..........................................4.5
Brunei Darussalam ..........................4.5
Thailand ..........................................4.4
Latvia ..............................................4.4
Slovenia ..........................................4.4
Zambia ...........................................4.4
Montenegro ....................................4.4
Peru ................................................4.4
Lao PDR .........................................4.3
Barbados ........................................4.3
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Ghana .............................................4.3
Cyprus ............................................4.3
Cambodia .......................................4.3
Czech Republic...............................4.3
Cape Verde ....................................4.3
Kazakhstan .....................................4.3
Macedonia, FYR .............................4.2
Paraguay ........................................4.2
Ecuador ..........................................4.2
Slovak Republic ..............................4.2
Jamaica ..........................................4.2
Morocco .........................................4.2
Seychelles.......................................4.2
El Salvador......................................4.1
Burkina Faso...................................4.1
Uganda ...........................................4.1
Bosnia and Herzegovina .................4.1
Mongolia .........................................4.1
Guyana ...........................................4.1
Namibia ..........................................4.1
Cte dIvoire ...................................4.0
Tunisia ............................................4.0
Cameroon .......................................4.0
Pakistan ..........................................4.0
Benin ..............................................4.0
Zimbabwe .......................................3.9
Egypt ..............................................3.9
Georgia ...........................................3.9
Romania .........................................3.9
Bulgaria ..........................................3.9
Poland ............................................3.9
Iran, Islamic Rep. ............................3.9
Bolivia .............................................3.9
Tanzania .........................................3.9
Honduras ........................................3.9
Bhutan ............................................3.9
Italy .................................................3.8
Bangladesh .....................................3.8
Russian Federation .........................3.8
Madagascar ....................................3.8
Malawi ............................................3.7
Argentina ........................................3.7
Moldova ..........................................3.7
Trinidad and Tobago.......................3.7
Suriname ........................................3.7
Botswana .......................................3.6
Albania ............................................3.6
Mozambique ...................................3.6
Sierra Leone ...................................3.6
Serbia .............................................3.6
Ukraine ...........................................3.6
Nicaragua .......................................3.5
Gabon ............................................3.5
Venezuela .......................................3.5
Greece ............................................3.5
Swaziland .......................................3.5
Nepal ..............................................3.5
Ethiopia...........................................3.4
Liberia .............................................3.4
Lebanon .........................................3.4
Kuwait ............................................3.3
Guinea ............................................3.3
Angola ............................................3.3
Kyrgyz Republic ..............................3.3
Haiti ................................................3.2
Myanmar.........................................3.1
Mauritania .......................................3.1
Lesotho ..........................................3.0
Timor-Leste ....................................2.9
Burundi ...........................................2.9
Algeria.............................................2.9
Yemen ............................................2.8
Chad...............................................2.8
Libya ...............................................2.5
4.3
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Japan1 ............................................118.9
Finland1 ..........................................110.1
Sweden1 ...........................................88.8
Korea, Rep.1 .....................................87.8
Israel1 ...............................................79.4
Switzerland1......................................61.6
Netherlands1 .....................................55.8
United States1 ..................................51.6
Singapore1 ........................................51.1
Germany1 .........................................46.0
Denmark1 .........................................38.0
Canada1 ...........................................31.4
Austria1 .............................................31.0
France1 .............................................30.6
Ireland1 .............................................29.9
Norway1............................................28.5
Belgium1 ...........................................25.4
United Kingdom1 ..............................25.1
Luxembourg1 ....................................23.0
Australia1 ..........................................20.1
Iceland1 ............................................13.9
Estonia1 ............................................11.8
New Zealand1 ...................................11.8
Slovenia1.............................................8.7
Spain1 .................................................8.4
Italy1 ...................................................8.2
Malaysia1 ............................................6.2
China1.................................................4.9
Hungary1 ............................................4.8
Portugal1.............................................3.4
Qatar1 .................................................2.9
Czech Republic1 .................................2.3
Saudi Arabia1 ......................................2.0
Russian Federation1 ............................1.5
Slovak Republic1.................................1.5
Lithuania1............................................1.5
Croatia1 ..............................................1.4
Greece1 ..............................................1.4
South Africa1 ......................................1.4
Poland1 ...............................................1.3
Brunei Darussalam1 ............................1.2
Malta1 .................................................1.2
Bulgaria1 .............................................1.1
United Arab Emirates1 ........................1.1
Latvia1 ................................................1.0
Panama1 .............................................0.9
Ukraine1 ..............................................0.8
Romania1 ............................................0.7
Turkey1 ...............................................0.6
Lebanon1 ............................................0.6
Chile1 ..................................................0.5
Bahrain1 ..............................................0.5
Armenia1 .............................................0.5
Moldova1 ............................................0.4
India1 ..................................................0.4
Uruguay1.............................................0.4
Georgia1 .............................................0.4
Brazil1 .................................................0.4
Serbia1................................................0.4
Costa Rica1 ........................................0.3
Argentina1 ...........................................0.3
Timor-Leste1 .......................................0.3
Tunisia1 ...............................................0.2
Bosnia and Herzegovina1....................0.2
Kazakhstan1 .......................................0.2
Mexico1 ..............................................0.2
Oman1 ................................................0.2
Kuwait1 ...............................................0.2
Thailand1.............................................0.2
Egypt1.................................................0.2
Trinidad and Tobago1 .........................0.2
Morocco1............................................0.1
Cyprus1 ..............................................0.1
Philippines1 .........................................0.1
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
93
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Azerbaijan1..........................................0.1
Colombia1 ...........................................0.1
Jordan1 ...............................................0.1
Peru1 ..................................................0.1
Sri Lanka1 ...........................................0.1
Dominican Republic1 ..........................0.0
Kenya1 ................................................0.0
Senegal1 .............................................0.0
Algeria1 ...............................................0.0
Iran, Islamic Rep.1...............................0.0
Tanzania1 ............................................0.0
Vietnam1 .............................................0.0
Cameroon1 .........................................0.0
Indonesia1...........................................0.0
Venezuela1 ..........................................0.0
Pakistan1 ............................................0.0
Nigeria1 ...............................................0.0
Bangladesh1 .......................................0.0
Albania1 ..............................................0.0
Angola1 ...............................................0.0
Barbados1 ..........................................0.0
Benin1 .................................................0.0
Bhutan1 ..............................................0.0
Bolivia1................................................0.0
Botswana1 ..........................................0.0
Burkina Faso1 .....................................0.0
Burundi1 .............................................0.0
Cambodia1 .........................................0.0
Cape Verde1 .......................................0.0
Chad1 .................................................0.0
Cte dIvoire1 ......................................0.0
Ecuador1 ............................................0.0
El Salvador1 ........................................0.0
Ethiopia1 .............................................0.0
Gabon1 ...............................................0.0
Gambia, The1 .....................................0.0
Ghana1 ...............................................0.0
Guatemala1 .........................................0.0
Guinea1...............................................0.0
Guyana1..............................................0.0
Haiti1 ...................................................0.0
Honduras1 ..........................................0.0
Jamaica1.............................................0.0
Kyrgyz Republic1 ................................0.0
Lao PDR1 ...........................................0.0
Lesotho1 .............................................0.0
Liberia1 ...............................................0.0
Libya1 .................................................0.0
Macedonia, FYR1 ................................0.0
Madagascar1 ......................................0.0
Malawi1 ...............................................0.0
Mali1 ...................................................0.0
Mauritania1..........................................0.0
Mauritius1............................................0.0
Mongolia1 ...........................................0.0
Montenegro1 .......................................0.0
Mozambique1 .....................................0.0
Myanmar1 ...........................................0.0
Namibia1 .............................................0.0
Nepal1 ................................................0.0
Nicaragua1 ..........................................0.0
Paraguay1 ...........................................0.0
Rwanda1 .............................................0.0
Seychelles1 .........................................0.0
Sierra Leone1 ......................................0.0
Suriname1 ...........................................0.0
Swaziland1 ..........................................0.0
Uganda1 .............................................0.0
Yemen1...............................................0.0
Zambia1 ..............................................0.0
Zimbabwe1 .........................................0.0
Hong Kong SAR .................................n/a
Puerto Rico .........................................n/a
Taiwan, China .....................................n/a
SOURCES: Organisation for Economic Co-operation and Development (OECD), Patent Database, January 2014; World Bank, World Development Indicators Online (retrieved
December 20, 2013)
1
20102011 average
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.1
Finland ............................................5.7
Qatar ..............................................5.5
Estonia............................................5.5
Sweden ..........................................5.4
Netherlands ....................................5.4
United Kingdom ..............................5.4
United States ..................................5.3
Norway ...........................................5.3
United Arab Emirates ......................5.3
Taiwan, China .................................5.3
Singapore .......................................5.3
Malaysia ..........................................5.3
Canada ...........................................5.1
Luxembourg ...................................5.1
Ireland .............................................5.1
Korea, Rep. ....................................5.1
Germany .........................................5.1
Hong Kong SAR .............................5.1
Israel ...............................................5.0
New Zealand...................................5.0
Australia ..........................................4.9
Iceland ............................................4.9
Saudi Arabia ...................................4.9
Azerbaijan .......................................4.9
Lithuania .........................................4.9
Puerto Rico .....................................4.9
Portugal ..........................................4.8
Philippines ......................................4.8
Denmark .........................................4.8
Belgium ..........................................4.8
Switzerland .....................................4.8
Malta...............................................4.8
Spain ..............................................4.7
Jordan ............................................4.7
China ..............................................4.7
Armenia ..........................................4.7
Japan .............................................4.7
Chile ...............................................4.7
Costa Rica ......................................4.6
India ................................................4.6
Indonesia ........................................4.6
France ............................................4.6
Brazil...............................................4.5
Dominican Republic ........................4.5
Sri Lanka ........................................4.5
Bahrain ...........................................4.5
Panama ..........................................4.5
Austria ............................................4.5
Uruguay ..........................................4.5
South Africa ....................................4.5
Guatemala ......................................4.5
Kenya .............................................4.5
Rwanda ..........................................4.4
Brunei Darussalam ..........................4.4
Peru ................................................4.4
Colombia ........................................4.4
Oman..............................................4.4
Mexico ............................................4.4
Vietnam ..........................................4.4
Mauritius .........................................4.3
Turkey.............................................4.3
Cambodia .......................................4.3
Jamaica ..........................................4.3
Gambia, The ...................................4.3
Latvia ..............................................4.2
Ecuador ..........................................4.2
Croatia ............................................4.2
Slovenia ..........................................4.2
Mali .................................................4.2
Lao PDR .........................................4.2
Kazakhstan .....................................4.2
Montenegro ....................................4.2
Czech Republic...............................4.1
Hungary ..........................................4.1
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Guyana ...........................................4.1
Barbados ........................................4.1
Zambia ...........................................4.1
Egypt ..............................................4.0
El Salvador......................................4.0
Nigeria ............................................4.0
Bosnia and Herzegovina .................4.0
Cyprus ............................................4.0
Slovak Republic ..............................4.0
Cape Verde ....................................4.0
Paraguay ........................................4.0
Thailand ..........................................4.0
Tunisia ............................................3.9
Argentina ........................................3.9
Ghana .............................................3.9
Macedonia, FYR .............................3.9
Uganda ...........................................3.9
Pakistan ..........................................3.9
Russian Federation .........................3.9
Honduras ........................................3.8
Trinidad and Tobago.......................3.8
Poland ............................................3.8
Tanzania .........................................3.7
Namibia ..........................................3.7
Seychelles.......................................3.7
Bolivia .............................................3.7
Morocco .........................................3.7
Bulgaria ..........................................3.7
Cte dIvoire ...................................3.7
Senegal...........................................3.7
Madagascar ....................................3.7
Malawi ............................................3.6
Iran, Islamic Rep. ............................3.6
Cameroon .......................................3.6
Moldova ..........................................3.6
Zimbabwe .......................................3.6
Venezuela .......................................3.6
Mongolia .........................................3.6
Swaziland .......................................3.6
Bhutan ............................................3.6
Romania .........................................3.6
Nicaragua .......................................3.6
Georgia ...........................................3.5
Suriname ........................................3.5
Bangladesh .....................................3.5
Burkina Faso...................................3.5
Italy .................................................3.5
Liberia .............................................3.4
Nepal ..............................................3.4
Albania ............................................3.4
Mozambique ...................................3.4
Botswana .......................................3.4
Ukraine ...........................................3.3
Greece ............................................3.3
Sierra Leone ...................................3.3
Ethiopia...........................................3.3
Serbia .............................................3.2
Benin ..............................................3.1
Kuwait ............................................3.1
Kyrgyz Republic ..............................3.0
Myanmar.........................................3.0
Haiti ................................................3.0
Angola ............................................2.9
Lebanon .........................................2.9
Timor-Leste ....................................2.9
Algeria.............................................2.9
Yemen ............................................2.9
Guinea ............................................2.9
Libya ...............................................2.9
Mauritania .......................................2.9
Lesotho ..........................................2.7
Gabon ............................................2.7
Burundi ...........................................2.6
Chad...............................................2.6
4.1
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
COUNTRY/ECONOMY
VALUE
RANK
Luxembourg .....................................57.2
Singapore10 ......................................51.0
Switzerland .......................................49.8
Sweden ............................................47.6
United Kingdom ................................47.2
Iceland ..............................................46.9
Norway .............................................46.0
Netherlands ......................................45.9
Denmark ...........................................45.2
France ..............................................44.8
Belgium ............................................44.6
Finland ..............................................43.9
Canada .............................................43.8
Germany ...........................................43.5
New Zealand10..................................42.9
Australia10 .........................................42.9
Russian Federation ...........................42.8
Lithuania ...........................................42.8
Israel .................................................42.4
Estonia..............................................41.8
Slovenia ............................................41.4
Ireland ...............................................41.2
Malta.................................................39.7
Latvia ................................................39.5
Austria ..............................................38.5
Czech Republic.................................37.3
Montenegro ......................................37.2
United States10 .................................36.3
Hong Kong SAR12 ............................36.2
United Arab Emirates10 .....................36.1
Hungary ............................................35.4
Poland ..............................................35.1
Cyprus ..............................................35.0
Italy ...................................................34.5
Egypt ................................................34.0
Ukraine .............................................33.9
Taiwan, China10 ................................33.7
Slovak Republic ................................32.9
Spain ................................................32.5
Croatia ..............................................32.3
Puerto Rico10 ....................................31.9
Lebanon9 ..........................................31.9
Moldova ............................................31.3
Greece ..............................................31.1
Portugal ............................................31.0
Serbia ...............................................30.4
Barbados6 ........................................30.3
Macedonia, FYR ...............................29.6
Bulgaria ............................................29.6
Kazakhstan12 ....................................29.3
Brunei Darussalam5 ..........................28.4
Malaysia12 .........................................27.5
Seychelles13......................................26.4
South Africa ......................................25.3
Trinidad and Tobago12......................25.0
Argentina12 .......................................25.0
Japan ...............................................24.9
Panama ............................................24.4
Oman2 ..............................................24.3
Azerbaijan12 ......................................24.2
Qatar9 ...............................................24.2
Armenia3 ...........................................24.1
Chile .................................................24.1
Mongolia12 ........................................24.0
Costa Rica ........................................23.9
Uruguay13 .........................................23.1
Saudi Arabia10 ..................................22.9
Philippines ........................................22.5
Georgia9 ...........................................22.2
Romania ...........................................22.2
Suriname6 .........................................21.6
Korea, Rep.12 ...................................21.5
Tunisia ..............................................20.9
Bahrain10 ..........................................20.7
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Brazil.................................................20.5
Mauritius ...........................................20.4
Turkey...............................................20.2
Jamaica10 .........................................20.1
Pakistan10 .........................................19.5
Algeria6 .............................................19.1
Sri Lanka12 .......................................19.1
Kuwait7 .............................................18.7
Venezuela .........................................18.6
Kyrgyz Republic ................................17.6
Dominican Republic ..........................17.3
Botswana8 ........................................17.1
Yemen7.............................................17.0
Namibia6 ...........................................16.9
Colombia12 .......................................16.8
Bhutan12 ...........................................16.5
Ethiopia13..........................................15.9
Paraguay ..........................................15.4
Iran, Islamic Rep.11 ...........................15.3
Peru ..................................................15.3
Bolivia11 ............................................15.3
Nicaragua8 ........................................14.8
Mexico ..............................................14.7
Ecuador ............................................14.6
Albania ..............................................13.7
Honduras7 ........................................12.8
Guyana4............................................12.7
El Salvador........................................11.9
Thailand ............................................10.9
Guatemala ..........................................9.4
Liberia12 ..............................................9.3
Indonesia12 .........................................8.6
Vietnam6 .............................................7.4
China7.................................................7.4
Bangladesh7 .......................................7.3
Zambia12 ............................................7.3
Morocco10 ..........................................6.8
Zimbabwe13 ........................................6.6
Lesotho1 .............................................6.0
Nepal3 ................................................4.8
Uganda11 ............................................4.4
Madagascar12 .....................................2.9
Tanzania8 ............................................2.6
Cambodia6 .........................................2.5
Guinea12 .............................................0.7
Angola ................................................n/a
Benin ..................................................n/a
Bosnia and Herzegovina .....................n/a
Burkina Faso.......................................n/a
Burundi ...............................................n/a
Cameroon ...........................................n/a
Cape Verde ........................................n/a
Chad...................................................n/a
Cte dIvoire .......................................n/a
Gabon ................................................n/a
Gambia, The .......................................n/a
Ghana .................................................n/a
Haiti ....................................................n/a
India ....................................................n/a
Jordan ................................................n/a
Kenya .................................................n/a
Lao PDR .............................................n/a
Libya ...................................................n/a
Malawi ................................................n/a
Mali .....................................................n/a
Mauritania ...........................................n/a
Mozambique .......................................n/a
Myanmar.............................................n/a
Nigeria ................................................n/a
Rwanda ..............................................n/a
Senegal...............................................n/a
Sierra Leone .......................................n/a
Swaziland ...........................................n/a
Timor-Leste ........................................n/a
SOURCE: Authors calculations based on International Labour Organization ILOSTAT Database (retrieved November 29, 2013)
1
1999
2000
2001
2002
2003
2004
2005
2006
2007
10
2008
11
2009
12
2010
13
2011
10th pillar
Social impacts
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.2
Qatar ..............................................6.1
United Arab Emirates ......................6.1
Singapore .......................................5.9
Luxembourg ...................................5.9
Netherlands ....................................5.8
Norway ...........................................5.8
Estonia............................................5.8
Taiwan, China .................................5.8
Sweden ..........................................5.7
Finland ............................................5.7
Malta...............................................5.7
Korea, Rep. ....................................5.7
Switzerland .....................................5.7
Hong Kong SAR .............................5.5
Iceland ............................................5.5
Saudi Arabia ...................................5.5
New Zealand...................................5.4
Bahrain ...........................................5.4
Belgium ..........................................5.4
Malaysia ..........................................5.3
United Kingdom ..............................5.3
Israel ...............................................5.3
Austria ............................................5.3
Australia ..........................................5.3
Germany .........................................5.2
Canada ...........................................5.2
Portugal ..........................................5.2
Denmark .........................................5.2
United States ..................................5.2
Brunei Darussalam ..........................5.2
Azerbaijan .......................................5.2
Japan .............................................5.1
Rwanda ..........................................5.1
Oman..............................................5.1
France ............................................5.1
Spain ..............................................5.1
Lithuania .........................................5.0
Chile ...............................................5.0
Jordan ............................................4.9
Turkey.............................................4.9
Panama ..........................................4.8
Barbados ........................................4.8
Sri Lanka ........................................4.8
Ireland .............................................4.7
China ..............................................4.7
Cyprus ............................................4.6
Costa Rica ......................................4.6
Slovenia ..........................................4.6
Macedonia, FYR .............................4.6
Bhutan ............................................4.5
Puerto Rico .....................................4.5
Mauritius .........................................4.5
Vietnam ..........................................4.5
Latvia ..............................................4.5
Gambia, The ...................................4.5
Uruguay ..........................................4.5
Seychelles.......................................4.5
Czech Republic...............................4.5
Kazakhstan .....................................4.4
Montenegro ....................................4.4
Cape Verde ....................................4.4
Kenya .............................................4.3
India ................................................4.3
Armenia ..........................................4.3
Bosnia and Herzegovina .................4.3
Ecuador ..........................................4.3
Georgia ...........................................4.3
Guyana ...........................................4.3
Indonesia ........................................4.2
Colombia ........................................4.2
Mali .................................................4.2
Croatia ............................................4.2
Lao PDR .........................................4.2
Philippines ......................................4.1
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Guatemala ......................................4.1
Tunisia ............................................4.1
Senegal...........................................4.0
Kuwait ............................................4.0
Mexico ............................................4.0
Dominican Republic ........................4.0
Mongolia .........................................4.0
Peru ................................................4.0
Hungary ..........................................4.0
Ghana .............................................3.9
Zambia ...........................................3.9
Thailand ..........................................3.9
Cambodia .......................................3.9
Brazil...............................................3.9
Trinidad and Tobago.......................3.9
Slovak Republic ..............................3.9
Bulgaria ..........................................3.8
Egypt ..............................................3.8
Botswana .......................................3.8
Jamaica ..........................................3.8
Iran, Islamic Rep. ............................3.8
Bangladesh .....................................3.7
Namibia ..........................................3.7
Moldova ..........................................3.7
Bolivia .............................................3.7
Cameroon .......................................3.7
El Salvador......................................3.7
Russian Federation .........................3.7
Serbia .............................................3.7
Nigeria ............................................3.7
Burkina Faso...................................3.6
Morocco .........................................3.6
Italy .................................................3.6
Poland ............................................3.6
Greece ............................................3.6
Romania .........................................3.6
Nicaragua .......................................3.6
Uganda ...........................................3.5
Venezuela .......................................3.5
Malawi ............................................3.5
Honduras ........................................3.5
Madagascar ....................................3.5
Zimbabwe .......................................3.5
Argentina ........................................3.5
Liberia .............................................3.5
Paraguay ........................................3.5
Ukraine ...........................................3.4
South Africa ....................................3.4
Tanzania .........................................3.4
Cte dIvoire ...................................3.4
Gabon ............................................3.3
Albania ............................................3.3
Swaziland .......................................3.3
Pakistan ..........................................3.3
Mozambique ...................................3.3
Nepal ..............................................3.3
Benin ..............................................3.2
Ethiopia...........................................3.2
Sierra Leone ...................................3.2
Suriname ........................................3.1
Guinea ............................................3.1
Lesotho ..........................................3.1
Myanmar.........................................3.0
Algeria.............................................3.0
Timor-Leste ....................................3.0
Kyrgyz Republic ..............................3.0
Haiti ................................................2.9
Yemen ............................................2.8
Mauritania .......................................2.7
Angola ............................................2.7
Lebanon .........................................2.7
Chad...............................................2.6
Libya ...............................................2.6
Burundi ...........................................2.6
4.2
3: Data Tables
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.2
Iceland ............................................6.6
Finland ............................................6.6
Estonia............................................6.5
Singapore .......................................6.3
Norway ...........................................6.3
Netherlands ....................................6.3
Taiwan, China .................................6.2
Sweden ..........................................6.2
Luxembourg ...................................6.2
United Kingdom ..............................6.2
Canada ...........................................6.1
Switzerland .....................................6.1
Korea, Rep. ....................................6.1
Hong Kong SAR .............................6.1
Qatar ..............................................6.0
Slovenia ..........................................6.0
Australia ..........................................5.9
United States ..................................5.9
Uruguay ..........................................5.9
Malta...............................................5.9
United Arab Emirates ......................5.8
Denmark .........................................5.8
Lithuania .........................................5.8
Czech Republic...............................5.8
Austria ............................................5.7
Belgium ..........................................5.7
Latvia ..............................................5.7
New Zealand...................................5.7
Portugal ..........................................5.7
Cyprus ............................................5.6
Slovak Republic ..............................5.5
Brunei Darussalam ..........................5.5
Hungary ..........................................5.4
Panama ..........................................5.4
China ..............................................5.3
Malaysia ..........................................5.2
Japan .............................................5.2
Barbados ........................................5.1
Israel ...............................................5.1
Macedonia, FYR .............................5.1
Vietnam ..........................................5.1
Germany .........................................5.0
Ireland .............................................5.0
Jordan ............................................5.0
Bahrain ...........................................5.0
Spain ..............................................4.9
Oman..............................................4.9
Chile ...............................................4.9
Saudi Arabia ...................................4.8
Indonesia ........................................4.8
Bulgaria ..........................................4.7
Kazakhstan .....................................4.7
Croatia ............................................4.7
Russian Federation .........................4.6
Poland ............................................4.6
Moldova ..........................................4.6
Trinidad and Tobago.......................4.6
Costa Rica ......................................4.6
Puerto Rico .....................................4.5
Romania .........................................4.5
Bosnia and Herzegovina .................4.5
Georgia ...........................................4.5
Turkey.............................................4.4
France ............................................4.4
Thailand ..........................................4.4
Kuwait ............................................4.4
Mauritius .........................................4.3
Rwanda ..........................................4.3
Seychelles.......................................4.3
Ukraine ...........................................4.3
Montenegro ....................................4.3
Azerbaijan .......................................4.2
Albania ............................................4.2
Philippines ......................................4.2
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
VALUE
4.2
Jamaica ..........................................4.1
Guyana ...........................................4.1
India ................................................4.1
Armenia ..........................................4.0
Argentina ........................................4.0
Ecuador ..........................................4.0
Kenya .............................................4.0
Colombia ........................................3.9
Mongolia .........................................3.9
Serbia .............................................3.9
Gambia, The ...................................3.9
Greece ............................................3.9
Lao PDR .........................................3.9
Bhutan ............................................3.8
Cambodia .......................................3.8
Mexico ............................................3.8
Cape Verde ....................................3.8
Pakistan ..........................................3.7
Senegal...........................................3.7
Peru ................................................3.7
Tunisia ............................................3.7
Italy .................................................3.7
El Salvador......................................3.7
Brazil...............................................3.6
Dominican Republic ........................3.6
Bolivia .............................................3.5
Nigeria ............................................3.5
Nicaragua .......................................3.5
Zambia ...........................................3.5
Botswana .......................................3.4
Nepal ..............................................3.4
Venezuela .......................................3.4
Lebanon .........................................3.4
Sri Lanka ........................................3.4
Kyrgyz Republic ..............................3.3
Guatemala ......................................3.3
Namibia ..........................................3.2
Swaziland .......................................3.2
Morocco .........................................3.1
Ghana .............................................3.1
Honduras ........................................3.1
South Africa ....................................3.1
Mali .................................................3.1
Tanzania .........................................3.1
Zimbabwe .......................................3.0
Lesotho ..........................................3.0
Uganda ...........................................2.9
Bangladesh .....................................2.8
Malawi ............................................2.8
Ethiopia...........................................2.8
Egypt ..............................................2.7
Iran, Islamic Rep. ............................2.7
Angola ............................................2.6
Mozambique ...................................2.6
Liberia .............................................2.6
Paraguay ........................................2.6
Suriname ........................................2.6
Madagascar ....................................2.4
Sierra Leone ...................................2.3
Cte dIvoire ...................................2.3
Cameroon .......................................2.3
Haiti ................................................2.3
Timor-Leste ....................................2.3
Algeria.............................................2.2
Myanmar.........................................2.2
Benin ..............................................2.0
Mauritania .......................................2.0
Gabon ............................................2.0
Guinea ............................................1.8
Burundi ...........................................1.8
Libya ...............................................1.8
Yemen ............................................1.7
Burkina Faso...................................1.6
Chad...............................................1.3
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
3: Data Tables
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
SOURCE:
COUNTRY/ECONOMY
VALUE
4.1
Singapore .......................................6.1
United Arab Emirates ......................6.0
Qatar ..............................................6.0
Rwanda ..........................................5.7
Estonia............................................5.6
Malta...............................................5.6
Saudi Arabia ...................................5.5
Korea, Rep. ....................................5.5
Malaysia ..........................................5.5
Sweden ..........................................5.5
Azerbaijan .......................................5.4
Taiwan, China .................................5.4
Bahrain ...........................................5.4
Finland ............................................5.4
Portugal ..........................................5.3
Luxembourg ...................................5.3
Hong Kong SAR .............................5.2
Oman..............................................5.2
New Zealand...................................5.1
Netherlands ....................................5.1
Norway ...........................................5.1
Austria ............................................5.1
Switzerland .....................................5.0
Armenia ..........................................5.0
Sri Lanka ........................................4.9
Jordan ............................................4.9
United Kingdom ..............................4.9
Chile ...............................................4.9
Panama ..........................................4.9
Kazakhstan .....................................4.8
Israel ...............................................4.8
Canada ...........................................4.8
Germany .........................................4.8
Denmark .........................................4.8
Lithuania .........................................4.8
Macedonia, FYR .............................4.8
Japan .............................................4.8
Iceland ............................................4.8
Brunei Darussalam ..........................4.8
France ............................................4.8
Georgia ...........................................4.7
Cape Verde ....................................4.7
Bhutan ............................................4.7
Turkey.............................................4.7
United States ..................................4.6
Ireland .............................................4.6
China ..............................................4.6
Gambia, The ...................................4.6
Spain ..............................................4.5
Montenegro ....................................4.5
Australia ..........................................4.5
Belgium ..........................................4.5
India ................................................4.4
Mauritius .........................................4.4
Ecuador ..........................................4.4
Lao PDR .........................................4.4
Kenya .............................................4.4
Puerto Rico .....................................4.3
Seychelles.......................................4.3
Barbados ........................................4.3
Brazil...............................................4.2
Zambia ...........................................4.2
Latvia ..............................................4.2
Bosnia and Herzegovina .................4.2
Mexico ............................................4.2
Cyprus ............................................4.2
Vietnam ..........................................4.2
Colombia ........................................4.1
Burkina Faso...................................4.1
Iran, Islamic Rep. ............................4.1
Philippines ......................................4.1
Mali .................................................4.1
Indonesia ........................................4.1
Dominican Republic ........................4.1
RANK
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
COUNTRY/ECONOMY
World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
VALUE
Guyana ...........................................4.1
Costa Rica ......................................4.1
Cameroon .......................................4.1
Botswana .......................................4.1
Thailand ..........................................4.1
Tunisia ............................................4.0
Jamaica ..........................................4.0
Albania ............................................4.0
Slovenia ..........................................4.0
Uganda ...........................................4.0
Morocco .........................................4.0
Ghana .............................................4.0
Hungary ..........................................3.9
Senegal...........................................3.9
Mongolia .........................................3.9
Moldova ..........................................3.9
Uruguay ..........................................3.9
Ethiopia...........................................3.8
Russian Federation .........................3.8
Croatia ............................................3.7
Tanzania .........................................3.7
Egypt ..............................................3.7
Nigeria ............................................3.7
Trinidad and Tobago.......................3.7
Cambodia .......................................3.7
Bulgaria ..........................................3.7
Czech Republic...............................3.6
Peru ................................................3.6
Romania .........................................3.6
South Africa ....................................3.6
Sierra Leone ...................................3.6
Liberia .............................................3.6
Bangladesh .....................................3.6
Guatemala ......................................3.5
Serbia .............................................3.5
Nicaragua .......................................3.5
Kuwait ............................................3.5
Cte dIvoire ...................................3.5
Italy .................................................3.5
Mozambique ...................................3.5
Bolivia .............................................3.4
El Salvador......................................3.4
Madagascar ....................................3.4
Slovak Republic ..............................3.4
Poland ............................................3.4
Gabon ............................................3.4
Pakistan ..........................................3.3
Malawi ............................................3.3
Timor-Leste ....................................3.2
Greece ............................................3.2
Swaziland .......................................3.2
Guinea ............................................3.2
Benin ..............................................3.2
Ukraine ...........................................3.2
Namibia ..........................................3.1
Paraguay ........................................3.1
Chad...............................................3.0
Zimbabwe .......................................3.0
Myanmar.........................................3.0
Honduras ........................................3.0
Nepal ..............................................3.0
Yemen ............................................3.0
Venezuela .......................................3.0
Angola ............................................2.9
Lesotho ..........................................2.9
Argentina ........................................2.9
Algeria.............................................2.9
Mauritania .......................................2.8
Suriname ........................................2.8
Kyrgyz Republic ..............................2.7
Haiti ................................................2.7
Burundi ...........................................2.6
Libya ...............................................2.4
Lebanon .........................................2.3
4.1
3: Data Tables
1
1
3
3
5
5
7
8
8
8
11
11
11
11
15
15
15
15
19
19
19
22
22
24
25
25
25
28
28
30
31
31
31
34
34
36
36
38
38
38
41
41
41
44
44
44
47
47
47
47
47
52
52
52
55
55
55
55
59
59
59
59
63
63
63
63
63
63
63
63
71
71
71
71
SOURCE:
COUNTRY/ECONOMY
VALUE
RANK
71
71
77
77
77
77
77
82
82
82
82
82
82
82
82
82
82
92
92
92
92
92
97
97
97
97
97
97
97
97
97
97
107
107
107
107
107
112
112
112
112
112
112
112
112
112
112
112
112
112
112
112
127
127
127
127
127
127
127
127
127
127
127
127
127
127
127
127
127
127
127
n/a
n/a
n/a
COUNTRY/ECONOMY
VALUE
Poland ..............................................0.18
Uruguay ............................................0.18
Burkina Faso.....................................0.16
Iceland ..............................................0.16
Paraguay ..........................................0.16
South Africa ......................................0.16
Ukraine .............................................0.16
Azerbaijan .........................................0.13
Belgium ............................................0.13
Cte dIvoire .....................................0.13
Honduras ..........................................0.13
Ireland ...............................................0.13
Macedonia, FYR ...............................0.13
Mozambique .....................................0.13
Nicaragua .........................................0.13
Pakistan ............................................0.13
Slovak Republic ................................0.13
Albania ..............................................0.11
Gabon ..............................................0.11
Ghana ...............................................0.11
Jordan ..............................................0.11
Vietnam ............................................0.11
Bangladesh .......................................0.08
Benin ................................................0.08
Cyprus ..............................................0.08
Mauritius ...........................................0.08
Romania ...........................................0.08
Seychelles.........................................0.08
Sri Lanka ..........................................0.08
Tanzania ...........................................0.08
Trinidad and Tobago.........................0.08
Uganda .............................................0.08
Algeria...............................................0.05
Kenya ...............................................0.05
Sierra Leone .....................................0.05
Swaziland .........................................0.05
Turkey...............................................0.05
Angola ..............................................0.03
Barbados ..........................................0.03
Bhutan ..............................................0.03
Botswana .........................................0.03
Bulgaria ............................................0.03
Cameroon .........................................0.03
Chad.................................................0.03
Lesotho ............................................0.03
Liberia ...............................................0.03
Madagascar ......................................0.03
Namibia ............................................0.03
Nepal ................................................0.03
Rwanda ............................................0.03
Zambia .............................................0.03
Zimbabwe .........................................0.03
Armenia ............................................0.00
Bosnia and Herzegovina ...................0.00
Burundi .............................................0.00
Cambodia .........................................0.00
Gambia, The .....................................0.00
Guinea ..............................................0.00
Guyana .............................................0.00
Haiti ..................................................0.00
Jamaica ............................................0.00
Lao PDR ...........................................0.00
Libya .................................................0.00
Malawi ..............................................0.00
Mali ...................................................0.00
Mauritania .........................................0.00
Morocco ...........................................0.00
Myanmar...........................................0.00
Suriname ..........................................0.00
Timor-Leste ......................................0.00
Yemen ..............................................0.00
Hong Kong SAR .................................n/a
Puerto Rico .........................................n/a
Taiwan, China .....................................n/a
United Nations, United Nations E-Government Survey 2012: E-Government for the People
Beat Bilbao-Osorio
Beat Bilbao-Osorio is an Associate Director and
Senior Economist at the Global Competitiveness and
Benchmarking Network at the World Economic Forum.
In this capacity, he carries out research on national
competitiveness issues with a special focus on Latin
America and Iberia. In addition, he analyzes the role of
innovation and information and communication technologies
in fostering competitiveness and is Co-Editor of The Global
Information Technology Report. Prior to joining the Forum,
Dr Bilbao-Osorio worked at the Directorate-General for
Research and Innovation at the European Commission,
where he was responsible for the economic analysis of
European Innovation Policy. Prior to that, he worked at
the Directorates of Science, Technology and Industry, and
Education of the Organisation for Economic Co-operation
and Development (OECD) on innovation-related topics,
as well as at the International Trade Centre (UNCTAD/
WTO) on international trade competitiveness analysis. His
main research fields are innovation, skills, and economic
development, where he has published extensively. Dr
Bilbao-Osorio holds a degree in Economics from the
Universidad Comercial de Deusto (Spain), a Master in
European Studies from the Universit Catholique de
Louvain (Belgium), and a PhD in Economic Geography from
the London School of Economic and Political Science (UK).
Roberto Crotti
Roberto Crotti is a Quantitative Economist with the Global
Competitiveness and Benchmarking Network at the
World Economic Forum. His responsibilities include the
computation of a range of indexes as well as data analysis
for various projects and studies. His main areas of expertise
are quantitative research, forecasting, macroeconomics,
and public economics. Prior to joining the Forum, he
worked as an Analyst in the private consulting and
forecasting sector. Mr Crotti holds an undergraduate degree
in Economics/Economic Policy from Universit Cattolica
del Sacro Cuore in Milan, Italy; an MA in Economics from
Boston University in the United States, and is currently
enrolled in a PhD program in Economics at the Graduate
Institute Geneva in Switzerland.
Bahjat El-Darwiche
Bahjat El-Darwiche is a Partner with Booz & Company,
based in Beirut. He is the leader of the firms
Communications, Media, and Technology practice in the
Middle East. He specializes in communications, media,
and technology and has led engagements in the areas
of telecommunications-sector strategy development,
policymaking and regulatory management, digitization,
business development and strategic investments, and
corporate management as well as governance, operating
models, and restructuring.
Soumitra Dutta
Soumitra Dutta is the Anne and Elmer Lindseth Dean and
Professor of Management at the Samuel Curtis Johnson
Graduate School of Management at Cornell University,
New York. Prior to July 2012, he was the Roland Berger
Chaired Professor of Business and Technology at INSEAD
and the Founding Director of eLab, a center of excellence
in the digital economy. Professor Dutta obtained his PhD in
Computer Science and his MSc in Business Administration
from the University of California at Berkeley. His current
research is on technology strategy and innovation policies
at both corporate and national levels. He has won several
awards for research and pedagogy and is actively involved
in strategy and policy consulting. His research has been
showcased in the global media and he has received several
awards, including the Light of India Award 12 (from the
Times of India media group) and the Global Innovation
Award 13 (from INNOVEX in Israel).
Lus Enrquez
Lus Enrquez is a Director in McKinsey & Companys
Brussels Office, where he has worked primarily in the
infrastructure and regulated industries. He has focused on
regulation, operations, and pricing in telecommunications
(fixed and mobile businesses) and energy. He coleads McKinseys global efforts in regulation, regulatory
economics, and stakeholder management and worked
extensively in this area both at McKinsey and prior to
joining the firm. Mr Enrquez has an AB in Economics from
Harvard University and did his doctoral work in Economics
at the University of California at Berkeley, where he focused
on the economic dynamics of interconnection among
telecommunications networks.
Peter Haynes
Peter Haynes is a Senior Fellow at the Atlantic Council and
former Senior Director, Advanced Strategies and Research,
at Microsoft Corporation, where his focus was on longterm strategy and policy in areas including cybersecurity,
big data, the Internet of Things, and the economic impact
of digital technologies. Previously Mr Haynes was New York
Bureau Chief and US Business Editor of The Economist and
a Senior Researcher at Britains Institute for Fiscal Studies
and National Institute of Economic and Social Research.
He also helped to found Oxford Economic Research
Associates, a leading European economic consultancy. Mr
Haynes holds an MA in Philosophy, Politics and Economics
from Keble College, Oxford.
John Garrity
John Garrity is Ciscos Global Technology Policy Advisor.
He is responsible for policy engagement and datadriven analytical research on technology issues related
to the potential of IT and network connectivity for
economic growth, competitiveness, social inclusion,
and environmental protection. His research covers the
expansion of fixed and wireless broadband, national
broadband agendas, municipal strategies for ICT use,
Internet protocol network traffic demand, and Internet
governance. Previously he was a manager in Ciscos
Strategy and Economics group, guiding strategic direction
for the Emerging Markets organization, a business unit with
geographic market coverage across 130 countries.Prior
to Cisco, Mr Garrity worked at the World Bank in the
Corporate Strategy Group, and he has held positions
in the US Federal Trade Commission as well as in state
government. He holds a Master in Applied Economics from
Ohio State University.
Ferry C. Grijpink
Ferry C. Grijpink is a Principal in McKinseys Singapore
office. He focuses on advising telecommunications clients
on strategy and technology topics in Europe, Africa, and
Asia. Within McKinsey, Mr Grijpink is co-leading McKinseys
research in deploying and commercializing next-generation
infrastructures such as fiber and mobile broadband. He
has a strong record in ensuring that analytical findings are
delivering real change for clients. He has written numerous
articles for McKinseys telecoms magazine Recall on
4G, mobile OTT, and frequency auctions. Mr Grijpink is
a member of the core faculty of McKinseys leadership
program for engagement management. Before joining
McKinsey, he worked for Gemini Consulting in their hightech consulting unit, where he served consumer electronics
and semiconductor companies. He has also been active as
an entrepreneur in the mobile Internet space. Mr Grijpink
holds an MSc in Electrical Engineering with a major in
Telecommunications from the Delft University of Technology.
Anant Gupta
Anant Gupta is President and Chief Executive Officer
of HCL Technologies Ltd. (HCLT), a $4.8 billion global
information technology services company. He joined
HCL in 1993, and has since held a series of leadership
positions in the company, most recently as President of
HCLs Infrastructure Services Division. In this role, he led the
companys foray into global markets through its pioneering
Remote Infrastructure Management (RIM) Services, going
on to lead that Division to become a $1 billion business
for the company and growing its contribution to HCLs
revenues from 10.2 percent in 2005 to 30 percent today.
Mr Gupta has also authored the worlds first book on
the RIM industry, which earned much critical acclaim.
In recognition of his contribution to the industry, Indias
premier IT Consortium, NASSCOM, appointed him as the
Founding Chairman of its RIM Forum. Mr Gupta played a
transformational role in the evolution of the IT operations
management space and pioneered three revolutionary
delivery models: RIM as an alternative to the prevalent total
outsourcing model; Business Ready Infrastructure (BRI)
Service as a smart sourcing alternative to utility computing;
and the first hosted pay-by-use Enterprise Systems
Management Framework, called MTaaSTM. He is also
credited with leading the companys incubation of a new
approach to application management called ALT AMSTM
and Digital System Integration for strategic application
development. Under his leadership these models and
services are expanding addressable blue ocean markets
for HCL and successfully delivering a differentiated value
proposition to Global 1000 corporations. Mr Gupta serves
as a trustee of the HCLT Foundation and is the Executive
Sponsor for the companys sustainability programs. He has
been a Task Force member of the New Energy Architecture
project run by the World Economic Forum, and has
contributed significantly to global research literature on next
generation IT services. Mr Gupta has a BSc in Physics and
an MSc Engineering from University of Liverpool.
Jess Hemerly
Jess Hemerly is a Senior Public Policy and Government
Affairs analyst at Google, focusing on privacy and security,
data-driven innovation, and accessibility. She received
a MIMS from the University of California, Berkeley. Ms
Hemerly is a member of the International Association of
Privacy Professionals and has CIPP/US certification.
Volkmar Koch
Volkmar Koch is a Partner at Booz & Company, based in
Frankfurt. He leads the Big Data/CRM Center of Excellence
for Europe and the Middle East within Booz & Company.
He has supported clients across the globe in the digital
transformation of their business models. He specializes in
customer interface and organizations, the development
of strategies that capture value from data, and how to
embrace opportunities from big data/advanced analytics.
Bruno Lanvin
Bruno Lanvin is the Executive Director of INSEADs
European Competitiveness Initiative (IECI) and of Global
Indices projects at INSEAD (Global Information Technology,
Global Innovation Index, and Global Talent Competitiveness
Index). He is a Director on the Board of ICANN and
a member of the Board of Directors of IDA Infocomm
in Singapore. Since 2010 he has been a Broadband
Commissioner (www.broadbandcommission.org). In 2009
10 he was Chair of the Global Advisory Council on the
Future of Government (World Economic Forum). From 2000
to 2007, he worked for the World Bank, where he was inter
alia Senior Advisor for E-strategies, Regional Coordinator
(Europe and Central Asia) for ICT and e-government issues,
and Chairman of the Banks e-Thematic Group. From
June 2001 to December 2003, he was the Manager of the
Information for Development Program (infoDev). In 2000,
Mr Lanvin was appointed Executive Secretary of the G-8
DOT Force. Before that, he worked for some 20 years
in senior positions in the United Nations. The author of
numerous books and articles on international economics,
information technology, and development, he holds a BA
in Mathematics and Physics, an MBA from Ecole des
Hautes Etudes Commerciales (HEC) in Paris, and a PhD in
Economics from the University of Paris I La Sorbonne.
David Meer
David Meer is a Partner at Booz & Company, based in
New York. He leads the Demand Analytics group, the
firms expert capability in consumer insight and marketing
analytics. His work spans several industries, including
consumer products and healthcare. He is widely published
on the topics of analytics and organic growth, including
the Harvard Business Review article Rediscovering Market
Segmentation, co-written with public opinion pioneer
Daniel Yankelovich.
M-H. Carolyn Nguyen
Dr M-H. Carolyn Nguyen is a Director in Microsofts
Technology Policy Group, responsible for policy initiatives
in data governance and personal data management. Her
work is focused on shaping relevant long-term technology
policies globally by engaging with stakeholders and raising
awareness of potentially disruptive impacts of emerging
technologies, such as big data and the Internet of Things,
on existing social, economic, and policy frameworks.
Prior to joining Microsoft, Dr Nguyen held positions with
Research in Motion, Avaya Communications, Lucent
Technologies, and Bell Laboratories. She received her PhD
in Electrical Engineering from Columbia University, and
completed Executive Business Management Programs at
Harvard Business School and London Business School.
Gabriel Recalde
Gabriel Recalde is a Public Policy and Government Affairs
Analyst at Google. Currently based in Buenos Aires, he
works for the Spanish-speaking Latin America policy team.
Before joining Google, he worked as a project manager of
science, technology, and innovation consultancy projects in
Argentina, Chile, and Tanzania.
Patrick Ryan
Patrick Ryan is Public Policy and Government Affairs Senior
Counsel for Free Expression and International Relations
at Google. Before joining the International Relations team,
Dr Ryan led the global policy strategy for Googles cloud
computing platform and coordinated Googles engagement
in international policy matters at the Internet Governance
Forum and other fora. Prior to joining Google, he was
a consultant and lawyer with more than 15 years of
experience in the telecommunications sector.In addition, Dr
Ryan is an Adjunct Professor (previously Faculty Director)
at the University of Colorado at Boulders Interdisciplinary
Telecommunications Program, where he taught Internet and
telecommunications policy. He also holds an appointment
as a Senior Affiliated Researcher with the Katholieke
Universiteit Leuvens Interdisciplinary Center for Law &
ICT. Dr Ryan was one of the founding board members of
the Information and Telecommunications Education and
Research Association and has published several law review
articles on spectrum, telecommunications, and Internet
regulation. Dr Ryanb received a JD from the University of
Texas at Austin, an MBL in International Business Law from
the Universitt St.Gallen, (Switzerland), and a PhD from the
Katholieke Universiteit Leuven (Belgium).
Sergio Sandoval
Sergio Sandoval is a Senior Expert in McKinsey &
Companys Brussels Office. Mr Sandoval joined the firm in
late 2001 and has been part of McKinseys global efforts
in regulation, regulatory economics, and stakeholder
management for the past five years. He has been a
lead author in the annual Global Information Technology
Report of the World Economic Forum since 2005. The
articles were focused on topics of regulation, nextgeneration networks, and the economic impact of highspeed broadband networks. He is also the key liaison
person between McKinsey and the European Unionhis
Brussels-based location enables him to maintain high-level
contacts and get information firsthand from key European
industry stakeholders in Brussels such as the European
Telecommunications Network Operators Association
(ETNO), the European Competitive Telecommunications
Association (ECTA), the Centre for European Political
Studies (CEPS), and EurActiv. Prior to joining McKinsey,
Mr Sandoval worked with Colombias Presidency of
the Republic as Economic Advisor to the President. He
obtained a BS and an MA in Economics from Los Andes
University in Colombia, and an MBA with high honours from
Solvay Business School.
Ramez T. Shehadi
Ramez T. Shehadi is a Partner at Booz & Company, based
in Beirut. He leads the firms digitization platform globally
and its Business Technology practice in the Middle East.
He helps corporations and government organizations to
maximize their leverage of technology in order to achieve
operational efficiencies, improve relevance of infrastructure,
and develop next-generation digital services. He has
written extensively on digital strategy and technology-driven
socioeconomic improvement in the region. In addition, he
is a Fellow of the Aspen Institutes Middle East Leadership
Initiative, a member of the Aspen Institutes Global
Leadership Network, and a board member of the Young
Arab Leaders.
Walid Tohme
Dr Walid Tohme is a Senior Principal with Booz & Company,
based in Beirut. He is a member of the firms Healthcare
and Business Technology practices, and has over 20 years
of experience at the intersection of health and information
technology. He has led a variety of programs in North
America and the Middle East covering strategy, technology,
and operations for healthcare providers, payors, and
regulators. Dr Tohme leads the big data efforts for Booz &
Company in the Middle East.
Steven Spittaels
Steven Spittaels is a Principal in McKinsey & Companys
Brussels Office. He has worked primarily in the media
and cable sector. Over the last decade, he has served
more than 10 European, Latin American, and Asian cable
operators and several media companies, ranging from
basic to very advanced players and covering strategy and
operations. He has also spoken regularly at European Cable
and provided input to their yearly conference program. Mr
Spittaels is a key member of McKinseys digital content
service line. He has an MSc in Electrical Engineering from
the Katholieke Universiteit Leuven, Belgium, and holds
an MBA in General Management from IMD in Lausanne,
Switzerland.
Malin Strandell-Jansson
Malin Strandell-Jansson is a Knowledge Expert in
McKinsey & Companys Stockholm Office, specializing
in telecommunications regulation. She is working for
McKinsey & Companys global telecom practice and is
closely affiliated with the strategy practice regulatory service
line. Between 2006 and 2010 she held the position of team
leader for McKinseys global group of analysts focusing
on mobile telecommunications research, and has served
as the coordinator for McKinseys marketing and sales
special interest group. She holds a Master of Law in Law
and Information Technology from Stockholm University
in Sweden and a Political Science degree with a major in
International Law from bo Akademi in Finland.
Chris Taylor
Chris Taylor, Marketing Director, flew for the US Navy
before finding a home in technology and software, first in
application and systems development and deployment and
then later in management consulting for the finance, energy,
logistics, and healthcare sectors. Mr Taylor leads TIBCOs
industry and customer marketing, where he has the
opportunity to dive into the solutions being created using
TIBCO software to solve some of the most complex and
rewarding global big data integration challenges.
Partner Institutes
Bangladesh
Centre for Policy Dialogue (CPD)
Kishore Kumer Basak, Research Associate
Khondaker Golam Moazzem, Additional Research Director
Mustafizur Rahman, Executive Director
Barbados
Sir Arthur Lewis Institute of Social and Economic Studies,
University of West Indies (UWI)
Judy Whitehead, Director
Belgium
Vlerick Business School
Priscilla Boiardi, Associate, Competence Centre
Entrepreneurship, Governance and Strategy
Wim Moesen, Professor
Leo Sleuwaegen, Professor, Competence Centre
Entrepreneurship, Governance and Strategy
Algeria
Centre de Recherche en Economie Applique pour le
Dveloppement (CREAD)
Mohamed Yassine Ferfera, Director
Khaled Menna, Research Fellow
Benin
CAPODConception et Analyse de Politiques de
Dveloppement
Epiphane Adjovi, Director
Sosthene Gnansounou, Lead Economist
Wilfried Houedokou, Economist
Angola
InAngol
Luis Verdeja, Chief Executive Officer
Argentina
IAEUniversidad Austral
Eduardo Luis Fracchia, Professor
Santiago Novoa, Project Manager
Armenia
Economy and Values Research Center
Manuk Hergnyan, Chairman
Sevak Hovhannisyan, Board Member and Senior Associate
Gohar Malumyan, Research Associate
Australia
Australian Industry Group
Colleen Dowling, Senior Research Coordinator
Julie Toth, Chief Economist
Innes Willox, Chief Executive
Bhutan
Bhutan Chamber of Commerce & Industry
Sherab Lhamo, Research Officer
Phub Tshering, Secretary General
Druk Holding & Investment
Randall Krantz, Strategy Adviser
Bosnia and Herzegovina
MIT Center, School of Economics and Business in Sarajevo,
University of Sarajevo
Zlatko Lagumdzija, Professor
Zeljko Sain, Executive Director
Jasmina Selimovic, Assistant Director
Botswana
Botswana National Productivity Centre
Letsogile Batsetswe, Research Consultant and Statistician
Baeti Molake, Executive Director
Phumzile Thobokwe, Manager, Information and Research
Services Department
Austria
Austrian Institute of Economic Research (WIFO)
Karl Aiginger, Director
Gerhard Schwarz, Coordinator, Survey Department
Azerbaijan
Azerbaijan Marketing Society
Fuad Aliyev, Deputy Chairman
Ashraf Hajiyev, Consultant
Bahrain
Bahrain Economic Development Board
Kamal Bin Ahmed, Minister of Transportation and Acting Chief
Executive of the Economic Development Board
Nada Azmi, Manager, Economic Planning and Development
Maryam Matter, Coordinator, Economic Planning and
Development
Brazil
Fundao Dom Cabral, Innovation Center
Carlos Arruda, Associate Dean for Business Partnership,
Professor of Innovation and Competitiveness
Fabiana Madsen, Economist and Associate Researcher
Samuel Siewers, Bachelor Student in Economics
Movimento Brasil Competitivo (MBC)
Carolina Aichinger, Project Coordinator
Erik Camarano, Chief Executive Officer
Partner Institutes
Colombia
National Planning Department
Rodrigo Moreira, Director of Enterprise Development
Sara Patricia Rivera, Research Analyst
John Rodrguez, Project Manager
Brunei Darussalam
Ministry of Industry and Primary Resources
Pehin Dato Yahya Bakar, Minister
Normah Suria Hayati Jamil Al-Sufri, Permanent Secretary
Bulgaria
Center for Economic Development
Adriana Daganova, Expert, International Programmes and
Projects
Anelia Damianova, Senior Expert
Burkina Faso
lnstitut Suprieure des Sciences de la Population (ISSP),
University of Ouagadougou
Baya Banza, Director
Burundi
University Research Centre for Economic and Social
Development (CURDES), National University of Burundi
Dieudonn Gahungu, Director
Charles Kabwigiri, Dean
Gilbert Niyongabo, Head of Department, Faculty of
Economics and Management
Croatia
National Competitiveness Council
Jadranka Gable, Advisor
Kresimir Jurlin, Research Fellow
Cyprus
The European University
Bambos Papageorgiou, Head of Socioeconomic and
Academic Research
Cambodia
Nuppun Institute for Economic Research (NUPPUN)
Pheakdey Em, Research Associate
Pisey Khin, Director
Pheakdey Pheap, Research Assistant
Czech Republic
CMC Graduate School of Business
Tomas Janca, Executive Director
Cameroon
Comit de Comptitivit (Competitiveness Committee)
Jean-Jacques Ngouang, Operations Director
Lucien Sanzouango, General Manager
Canada
The Conference Board of Canada
Michael R. Bloom, Vice-President
Jessica Edge, Research Associate
Douglas Watt, Director
Ecuador
ESPAE Graduate School of Management, Escuela Superior
Politcnica del Litoral (ESPOL)
Virginia Lasio, Director
Andrea Samaniego, Project Assistant
Sara Wong, Professor
Cape Verde
INOVE RESEARCHInvestigao e Desenvolvimento, Lda
Emanuel Carvalho, Project Manager
Jlio Delgado, Partner and Senior Researcher
Jos Mendes, Chief Executive Officer
Chad
Groupe de Recherches Alternatives et de Monitoring du Projet
Ptrole-Tchad-Cameroun (GRAMP-TC)
Antoine Doudjidingao, Researcher
Gilbert Maoundonodji, Director
Celine Nnodji Mbaipeur, Programme Officer
Chile
Universidad Adolfo Ibez
Julio Guzman Cox, Assistant Professor, School of Government
Leonidas Montes Lira, Dean, School of Government
China
Institute of Economic System and Management, National
Development and Reform Commission
Chen Wei, Research Fellow
Dong Ying, Professor
Zhou Haichun, Deputy Director and Professor
China Center for Economic Statistics Research, Tianjin
University of Finance and Economics
Bojuan Zhao, Professor
Fan Yang, Professor Jian Wang, Associate Professor
Hongye Xiao, Professor
Huazhang Zheng, Associate Professor
Egypt
The Egyptian Center for Economic Studies
Iman Al-Ayouty, Senior Economist
Omneia Helmy, Acting Executive Director and Director of
Research
Estonia
Estonian Institute of Economic Research (ECES)
Marje Josing, Director
Estonian Development Fund
Tnis Arro, Chief Executive Officer
Ethiopia
African Institute of Management, Development and
Governance
Zebenay Kifle, General Manager
Tegenge Teka, Senior Expert
Finland
ETLAThe Research Institute of the Finnish Economy
Markku Kotilainen, Research Director
Petri Rouvinen, Research Director
Vesa Vihril, Managing Director
France
HEC School of Management, Paris
Bertrand Moingeon, Professor and Deputy Dean
Bernard Ramanantsoa, Professor and Dean
Partner Institutes
Gabon
Confdration Patronale Gabonaise
Regis Loussou Kiki, General Secretary
Gina Eyama Ondo, Assistant General Secretary
Henri Claude Oyima, President
India
Confederation of Indian Industry (CII)
Chandrajit Banerjee, Director General
Danish A. Hashim. Director, Economic Research
Marut Sengupta, Deputy Director General
Gambia, The
Gambia Economic and Social Development Research Institute
(GESDRI)
Makaireh A. Njie, Director
Indonesia
Center for Industry, SME & Business Competition Studies,
University of Trisakti
Tulus Tambunan, Director
Georgia
Business Initiative for Reforms in Georgia
Tamara Janashia, Executive Director
Giga Makharadze, Founding Member of the Board of Directors
Mamuka Tsereteli, Founding Member of the Board of Directors
Germany
WHUOtto Beisheim School of Management
Ralf Fendel, Professor of Monetary Economics
Michael Frenkel, Professor, Chair of Macroeconomics and
International Economics
Ghana
Association of Ghana Industries (AGI)
Patricia Addy, Projects Officer
Nana Owusu-Afari, President
Seth Twum-Akwaboah, Executive Director
Ireland
Institute for Business Development and Competitiveness
School of Economics, University College Cork
Justin Doran, Principal Associate
Eleanor Doyle, Director
Catherine Kavanagh, Principal Associate
Forfs, Economic Analysis and Competitiveness Department
Adrian Devitt, Manager
Conor Hand, Economist
Greece
SEV Hellenic Federation of Enterprises
Michael Mitsopoulos, Senior Advisor, Infrastructures and
Business Environment
Thanasis Printsipas, Economist, Entrepreneurship
Guatemala
FUNDESA
Felipe Bosch G., President of the Board of Directors
Pablo Schneider, Economic Director
Juan Carlos Zapata, Chief Executive Officer
Israel
Manufacturers Association of Israel (MAI)
Dan Catarivas, Foreign Trade & International Relations Director
Amir Hayek, Managing Director
Zvi Oren, President
Italy
SDA Bocconi School of Management
Paola Dubini, Associate Professor, Bocconi University
Francesco A. Saviozzi, SDA Professor, Strategic and
Entrepreneurial Management Department
Guinea
Confdration Patronale des Entreprises de Guine
Mohamed Bnogo Conde, Secretary-General
Jamaica
Mona School of Business & Management (MSBM), The
University of the West Indies
Patricia Douce, Project Administrator
William Lawrence, Director, Professional Services Unit
Paul Simmonds, Executive Director and Professor
Guyana
Institute of Development Studies, University of Guyana
Karen Pratt, Research Associate
Clive Thomas, Director
Haiti
Group Croissance SA
Jean-Hubert Legendre, Head of Administration and Finance
Kesner Pharel, Chief Executive Officer and Chairman
Japan
Keio University
Yoko Ishikura, Professor, Graduate School of Media Design
Heizo Takenaka, Director, Global Security Research Institute
Jiro Tamura, Professor of Law, Keio University
Jordan
Ministry of Planning & International Cooperation
Jordan National Competitiveness Team
Kawther Al-Zoubi, Head of Competitiveness Division
Basma Arabiyat, Researcher
Mukhallad Omari, Director of Policies and Studies Department
Hungary
KOPINT-TRKI Economic Research Ltd.
va Palcz, Chief Executive Officer
Peter Vakhal, Project Manager
Iceland
Innovation Center Iceland
Ardis Armannsdottir, Marketing Manager
Karl Fridriksson, Managing Director of Human Resources and
Marketing
Snaebjorn Kristjansson, Operational R&D Manager
Kazakhstan
National Analytical Centre
Aktoty Aitzhanova, Deputy Chairperson
Meruyert Shabakbayeva, Expert Analyst
Vladislav Yezhov, Chairman
Kenya
Institute for Development Studies, University of Nairobi
Paul Kamau, Senior Research Fellow
Dorothy McCormick, Research Professor
Winnie Mitullah, Director and Associate Research Professor
Partner Institutes
Malawi
Malawi Confederation of Chambers of Commerce and
Industry
Hope Chavula, Manager, Public Private Dialogue
Chancellor L. Kaferapanjira, Chief Executive Officer
Korea, Republic of
KAIST College of Business, the Korea Advanced Institute of
Science and Technology
Byungtae Lee, Dean
JaeHyeon Ahn, Associate Dean of External Affairs and
Professor
Jinyung Cha, Assistant Director, Exchange Program
Malaysia
Institute of Strategic and International Studies (ISIS)
Mohamed Jawhar Hassan, Chairman and Chief Executive
Steven C.M. Wong, Senior Director
Kuwait
Kuwait National Competitiveness Committee
Adel Al-Husainan, Committee Member
Fahed Al-Rashed, Committee Chairman
Sayer Al-Sayer, Committee Member
Mali
Groupe de Recherche en Economie Applique et Thorique
(GREAT)
Massa Coulibaly, Executive Director
Kyrgyz Republic
Economic Policy Institute
Lola Abduhametova, Program Coordinator
Marat Tazabekov, Chairman
Malta
Competitive MaltaFoundation for National Competitiveness
Margrith Lutschg-Emmenegger, Vice President
Adrian Said, Chief Coordinator
Isabel Sultana Cassar, Research Coordinator
Lao PDR
Enterprise & Development Consultants Co., Ltd
Mauritania
Bicom-Service Commercial
Guye Ibrahima, Administrative Financial Director and Analyst
Ousmane Samb, Technical and Marketing Director and
Analyst
Habib Sy, Director Gnral
Latvia
Stockholm School of Economics in Riga
Karlis Kreslins, EMBA Programme Director
Anders Paalzow, Rector
Mauritius
Board of Investment, Mauritius
Manaesha Fowdar, Investment Executive, Competitiveness
Khoudijah Maudarbocus-Boodoo, Director
Ken Poonoosamy, Managing Director
Lebanon
Bader Young Entrepreneurs Program
Joelle Yazbeck, Program Manager
Farah Shamas, Program Coordinator
Lesotho
Private Sector Foundation of Lesotho
O.S.M. Moosa, President
Thabo Qhesi, Chief Executive Officer
Nteboheleng Thaele, Researcher
Libya
Libyan Development Policy Center
Yusser Al-Gayed, Project Director
Ahmed Jehani, Chairman
Mohamed Wefati, Managing Director
Lithuania
Statistics Lithuania
Ona Grigiene, Deputy Head, Knowledge Economy and
Special Surveys Statistics Division
Vilija Lapeniene, Director General
Gediminas Samuolis, Head, Knowledge Economy and Special
Surveys Statistics Division
Luxembourg
Luxembourg Chamber of Commerce
Christel Chatelain, Research Analyst
Stephanie Musialski, Research Analyst
Carlo Thelen, Chief Economist, Member of the Managing
Board
Macedonia, FYR
National Entrepreneurship and Competitiveness Council
(NECC)
Dejan Janevski, Project Coordinator
Madagascar
Centre of Economic Studies, University of Antananarivo
Ravelomanana Mamy Raoul, Director
Razato Rarijaona Simon, Executive Secretary
Partner Institutes
Montenegro
Institute for Strategic Studies and Prognoses (ISSP)
Maja Drakic Grgur, Project Manager
Petar Ivanovic, Chief Executive Officer
Veselin Vukotic, President
Peru
Centro de Desarrollo Industrial (CDI), Sociedad Nacional de
Industrias
Nstor Asto, Project Director
Luis Tenorio, Executive Director
Morocco
Comit National de lEnvironnement des Affaires
Philippines
Makati Business Club (MBC)
Michael B. Mundo, Chief Economist
Marc P. Opulencia, Deputy Director
Peter Angelo V. Perfecto, Executive Director
Mozambique
EconPolicy Research Group, Lda.
Peter Coughlin, Director
Mwikali Kieti, Project Coordinator
Myanmar
Centre for Economic and Social Development of Myanmar
Development Resource Institute (MDRI-CESD)
Min Zar Ni Lin, Research Associate
U Myint, Chief
U Zaw Oo, Executive Director
Namibia
Institute for Public Policy Research (IPPR)
Graham Hopwood, Executive Director
Nepal
Centre for Economic Development and Administration (CEDA)
Ramesh Chandra Chitrakar, Professor, Country Coordinator
and Project Director
Ram Chandra Dhakal, Executive Director and Adviser
Mahendra Raj Joshi, Member
Nigeria
Nigerian Economic Summit Group (NESG)
Frank Nweke II, Director General
Olajiire Onatade-Abati, Research Analyst
Sope Williams-Elegbe, Associate Director & Head of Research
Pakistan
Mishal Pakistan
Puruesh Chaudhary, Director Content
Amir Jahangir, Chief Executive Officer
Paraguay
Centro de Anlisis y Difusin de Economia Paraguaya
(CADEP)
Dionisio Borda, Research Member
Fernando Masi, Director
Mara Beln Servn, Research Member
Qatar
Qatari Businessmen Association (QBA)
Sarah Abdallah, Deputy General Manager
Issa Abdul Salam Abu Issa, Secretary-General
BusinessNZ
Phil OReilly, Chief Executive
Portugal
PROFORUM, Associao para o Desenvolvimento da
Engenharia
Ildio Antnio de Ayala Serdio, Vice President of the Board of
Directors
New Zealand
The New Zealand Initiative
Oliver Hartwich, Executive Director
Oman
The International Research Foundation
Salem Ben Nasser Al-Ismaily, Chairman
Poland
Economic Institute, National Bank of Poland
Piotr Boguszewski, Advisor
Andrzej Slawinski, General Director
Puerto Rico
Puerto Rico 2000, Inc.
Francisco Garcia, President
Netherlands
INSCOPE: Research for Innovation, Erasmus University
Rotterdam
Frans A. J. Van den Bosch, Professor
Henk W. Volberda, Director and Professor
Norway
BI Norwegian Business School
Marius Nordkvelde, Researcher
Torger Reve, Professor
Partner Institutes
Senegal
Centre de Recherches Economiques Appliques (CREA),
University of Dakar
Diop Ibrahima Thione, Director
Serbia
Foundation for the Advancement of Economics (FREN)
Aleksandar Radivojevic, Project Coordinator
Bojan Ristic, Researcher
Jelena Zarkovic Rakic, Director
Seychelles
Plutus Auditing & Accounting Services
Nicolas Boulle, Partner
Marco L. Francis, Partner
Singapore
Economic Development Board
Anna Chan, Assistant Managing Director, Planning & Policy
Cheng Wai San, Deputy Director, Research & Statistics Unit
Teo Xinyu, Executive, Research & Statistics Unit
Slovak Republic
Business Alliance of Slovakia (PAS)
Robert Kicina, Executive Director
Slovenia
Institute for Economic Research
Peter Stanovnik, Professor
Sonja Uri, Senior Research Assistant
University of Ljubljana, Faculty of Economics
Mateja Drnovek, Professor
South Africa
Business Leadership South Africa
Friede Dowie, Director
Thero Setiloane, Chief Executive Officer
Business Unity South Africa
Nomaxabiso Majokweni, Chief Executive Officer
Kgatlaki Ngoasheng, Executive Director, Economic Policy
Spain
IESE Business School, International Center for
Competitiveness
Mara Luisa Blzquez, Research Associate
Antoni Subir, Professor
Sri Lanka
Institute of Policy Studies of Sri Lanka (IPS)
Ayodya Galappattige, Research Officer
Dilani Hirimuthugodage, Research Officer
Saman Kelegama, Executive Director
Suriname
Suriname Trade & Industry Association (VSB)
Helen Doelwijt, Executive Secretary
Rene van Essen, Director
Dayenne Wielingen Verwey, Economic Policy Officer
Swaziland
Federation of Swaziland Employers and Chamber of
Commerce
Mduduzi Lokotfwako, Coordinator, Trade & Commerce
Nyakwesi Motsa, Administration & Finance Manager
Sweden
International University of Entrepreneurship and Technology
Association (IUET)
Thomas Andersson, President
Switzerland
University of St. Gallen, Executive School of Management,
Technology and Law (ES-HSG)
Rubn Rodriguez Startz, Head of Project
Tobias Trtsch, Communications Manager
Taiwan, China
Council for Economic Planning and Development, Executive
Yuan
Chien-Liang Chen, Deputy Minister
J. B. Hung, Director, Economic Research Department
Chung Chung Shieh, Researcher, Economic Research
Department
Tanzania
Research for Policy Development (REPOA)
Johansein Rutaihwa, Assistant Researcher
Samuel Wangwe, Professor and Executive Director
Thailand
Chulalongkorn Business School, Chulalongkorn University
Pasu Decharin, Dean
Siri-on Setamanit, Assistant Dean
Timor-Leste
East Timor Development Agency (ETDA)
Norman da Silva, Researcher
Palmira Pires, Director
Chambers of Commerce and Industry of Timor-Leste
Kathleen Fon Ha Tchong Goncalves, Vice-President
Trinidad and Tobago
Arthur Lok Jack Graduate School of Business
Miguel Carillo, Executive Director and Professor of Strategy
Nirmala Harrylal, Director, Internationalisation and Institutional
Relations Centre
Richard A Ramsawak, Deputy Director, Centre of Strategy and
Competitiveness
The Competitiveness Company
Rolph Balgobin, Executive Chairman
Tunisia
Institut Arabe des Chefs dEntreprises
Ahmed Bouzguenda, President
Majdi Hassen, Executive Counsellor
Turkey
TUSIAD Sabanci University Competitiveness Forum
Izak Atiyas, Director
Ozan Baks, Project Consultant
Sezen Ugurlu, Project Specialist
Uganda
Kabano Research and Development Centre
Robert Apunyo, Program Manager
Delius Asiimwe, Executive Director
Francis Mukuya, Research Associate
Ukraine
CASE Ukraine, Center for Social and Economic Research
Dmytro Boyarchuk, Executive Director
Vladimir Dubrovskiy, Leading Economist
United Arab Emirates
Competitiveness Office Of Abu Dhabi
H.E. Mohammed Omar Abdulla, Undersecretary
Dubai Competitiveness Office
H.E. Khaled Ibrahim Al kassim, Deputy Director General for
Executive Affairs
Institute for Social and Economic Research (ISER), Zayed
University
Mouawiya Alawad, Director
Emirates Competitiveness Council
H.E. Abdulla Nasser Lootah, Secretary General
Partner Institutes
United Kingdom
LSE Enterprise Ltd, London School of Economics and Political
Science
Adam Austerfield, Director of Projects
Bregtje Kamphuis, Project Officer / Researcher
Robyn Klingler-Vidra, Senior Researcher
Uruguay
Universidad ORT Uruguay
Bruno Gili, Professor
Isidoro Hodara, Professor
Venezuela
CONAPRIThe Venezuelan Council for Investment Promotion
Litsay Guerrero, Economic Affairs and Investor Services
Manager
Eduardo Porcarelli, Executive Director
Vietnam
Ho Chi Minh City Institute for Development Studies (HIDS)
Nguyen Trong Hoa, Professor and President
Du Phuoc Tan, Head of Department, Urban Management
Studies
Trieu Thanh Son, Researcher
Yemen
Yemeni Business Club (YBC)
Fathi Abdulwasa Hayel Saeed, Chairman
Moneera Abdo Othman, Project Coordinator
Fawzi Al-Yemany, Team Leader
MARcon Marketing Consulting
Margret Arning, Managing Director
Zambia
Institute of Economic and Social Research (INESOR),
University of Zambia
Patricia Funjika, Research Fellow
Jolly Kamwanga, Senior Research Fellow and Project
Coordinator
Mubiana Macwangi, Director and Professor
Zimbabwe
Graduate School of Management, University of Zimbabwe
A. M. Hawkins, Professor
Bolivia, Costa Rica, Dominican Republic, Ecuador,
El Salvador, Honduras, Nicaragua, Panama
INCAE Business School, Latin American Center for
Competitiveness and Sustainable Development (CLACDS)
Ronald Arce, Researcher
Arturo Condo, Rector
Marlene de Estrella, Director of External Relations
Lawrence Pratt, Director
Liberia and Sierra Leone
FJP Development and Management Consultants
Omodele R. N. Jones, Chief Executive Officer
The World Economic Forum would like to thank Booz & Company
and Cisco for their invaluable support of this Report.
Booz & Company is a leading global management consulting firm focused on serving and
shaping the senior agenda of the worlds leading institutions. Our founder, Edwin Booz, launched
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Today, we operate globally with more than 3,000 people in 57 offices around the world.
We believe passionately that essential advantage lies within and that a few differentiating
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and build those capabilites that give them the right to win in their chosen markets.
We are a firm of practical strategists known for our functional expertise, industry foresight,
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com.
Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the
opportunities of tomorrow by proving that amazing things can happen when you connect the
previously unconnected. For ongoing news, please go to http://thenetwork.cisco.com.
Information and communication technologies (ICTs) have evolved into key enablers across industries
while proving to be powerful drivers of enhanced living conditions and opportunities around the globe.
ICTs have changed the world dramatically over the last decade or so, and they are bound to continue
to do so at an even higher rate as we begin to feel the full effects of the information revolution.
The Global Information Technology Report 2014, the 13th in the series, analyzes the drivers of ICTs
and the impacts they can have for competitiveness and well-being. This year the Report focuses on
the role that big data may play in this process and the conditions that leading organizations will need to
adopt in order to fully take advantage of this transformative resource. Over the past 13 years, the
Report has become the most comprehensive and respected international assessment of the
preparedness of economies to leverage the networked economy, providing a unique platform for
public-private dialogue on best policies and for determining what actions will further national ICT
readiness and innovation potential.
Through the methodological framework of the Networked Readiness Index (NRI), the Report
measures the extent to which 148 economies, from both the developed and developing worlds, take
advantage of ICTs and other new technologies to increase their growth and well-being. The NRI
identifies the most relevant factors driving ICT readiness and impacts, providing policymakers,
business leaders, and civil society at large with a useful tool for designing national strategies for
increased networked readiness and for benchmarking their countrys performance against other
relevant comparators.
The Global information Technology Report 2014 features the latest computation and rankings of the
NRI and, referring to this years theme, dives deeper into the rewards and risks that derive from the
advent of big data. In addition, the Report includes detailed profiles for the 148 economies covered
this year together with data tables for each of the 54 indicators used in the computation of the NRI.
The Report is the result of a long-lasting collaboration, dating back to 2002, between the World
Economic Forum and INSEAD.
Written in a nontechnical language and style, the Report appeals to a large audience made up of
policymakers, business leaders, academics, and different organizations of civil society. In line with
other projects of the World Economic Forums Global Competitiveness and Benchmarking Network,
the Report brings together a range of leading academics, experts, and industry leaders.
The full Report can be downloaded at www.weforum.org/gitr.