2 customer group Jindal,Reliance 3 Sector Pvt ,Gov, SemiGovt, Individual ,firm. 4 Is CHA , Is Business Associates , SubContractor 5 Billing formats 6 Customer Category (Service Tax Category Handling ) 7 Groping Operational /Non Operational 8 Booking Plant 9 CIN detail 10 Customer Introduced by our employee, Agent, Third Party 11 Is One time Customer 12 Consignor/SoldToParty Location Type Plant , depot/warehouse , Port , Miens , Rail Consignee Location Type Plant , depot/warehouse , Retail Shop , Port, Rail c. If Plant 13 Customer Hierarchy 14 Customer rating a. Business Profitability b. Business Growth Category c. Credit Risk Category d. Professional Management e. Process Maturity f. Business History :-Establish from g. Progressive Business Model h. Group Credibility Rating i. i. Payment Promtness Record j. Issue of Formal work order k. Accounts confirmation i. ii. l. Claim / On Account payment detail i. ii. iii. iv. Pvt ,Gov, SemiGovt, Individual ,firm. Plant , depot/warehouse , Port , Miens , Rail Plant , depot/warehouse , Retail Shop , Port, Rail key Output and Key Input Annual Qty. Customer Credit limit Excellent Good Avg Poor High Medium Low Professional Unprofessional Excellent Good Avg 5 yr 5 to 10 yr. 10 to 20 Yr. More than 20 yr. Excellent Good Avg, Poor Rating A: No Fund Problem i.e Average debtor days+Billing time lag- Contractual Period is <15days Rating B+ : Moderate Fund Problem : Average debtor days+Billing time lag- Contractual Period is <30 days but >15 days . Rating B- : Acute Fund Problem : Average debtor days + billing time lag -contractual period is > 30 days but <90days RatingC : Average debtor days + billing time lag -contractual period is > 90 days. Yes No Yes No Rating A : Follow All 3 parameters Rating B+: Follow 2 out of the 3 parameters Rating B- : Follow 1 out of the 3 parameters Rating C : Do not follow any of the above parameters. Rating B+ : Moderate Fund Problem : Average debtor days+Billing time lag- Contractual Period is <30 days but >15 days . Rating B- : Acute Fund Problem : Average debtor days + billing time lag -contractual period is > 30 days but <90days