CONTAINMENT ACTIONS AND POSSIBLE CAUSES

Problem Statement Product : Notification Ref. : Containment Action Resp. Target Dt. Status

Actions to Verify Possible Causes Resp. Target Dt. Status
Review Date :
MEASUREMENT MATERIAL METHOD
ENVIRONMENT MANPOWER MACHINE
PROBLEM
ROOT CAUSE ANALYSIS (3 Leg 5 Why ) and CORRECTIVE ACTIONS
Problem Statement Product : Notification Ref. : Corrective Action Resp. Target Dt. Status

Review Date :
WHY?
WHY?
WHY? WHY?
WHY?
BUSINESS PROCESS CAUSE WHY?
WHY? WHY?
WHY?
WHY?
DETECTION CAUSE WHY?
SPECIFIC CAUSE
WHY?
Root Causes
THEREFORE
THEREFORE
THEREFORE
THEREFORE
THEREFORE
THEREFORE
THEREFORE
THEREFORE THEREFORE
THEREFORE
THEREFORE
THEREFORE
Use this path for the specific
nonconformance being
investigated
Use this path to investigate why
the problem was not detected
Use this path to investigate
systematic Root cause
(System Failures)
The answers to the "Why" questions,
particularly the final answer in each
path, likely indicate a true root cause.
Continue asking "Why" as often as
necessary.