Revenue cycle includes following functions: concluding services contracts with customers, client acceptance procedures, credit control activation and disactivation of subscribers providing cellular communications services and products customer master file maintenance customer billing sales analysis customer returns and allowances collection of accounts receivable provisioning for doubtful accounts receipt of cash from trade customers (initial deposit, prepayments, under/over payments, regular receipts, etc.)
2. Critical forms and documents associated with the cycle:
Service agreements with clients; Billing system output (minutes used by clients); Invoices; Credit memos; Bank statements evidencing payments for services received
3. Common risks associated with the Revenue cycle
Authorization and accuracy of contracts with clients Unauthorized rates or prices are quoted. Extension of credit terms to customers who represent unacceptable credit risks to the company. Orders may be accepted/contracts concluded from/with related parties without management's knowledge or at unacceptable prices or terms. Orders may be accepted at prices or on terms that violate governmental laws and regulations.
1 Providing services/shipping Goods may be shipped or services delivered (cellular services provided) to the wrong party. The wrong goods or services or the wrong quantity of goods or services may be shipped or delivered. Fictitious or otherwise invalid shipments or services may be made or provided.
Billing Goods (phones) sold or cellular services provided may not be initially recorded and reported. Records of sales or cellular services provided may be lost and therefore not billed. Incomplete invoicing of services and goods delivered to customers (minutes used are not included in the customers billings). Invoices are raised on an untimely or inaccurate basis leading to payment delays. Revenues may be recorded for goods or services that were not delivered. Invoices may not be priced from an authorized source. Incorrect billings may be issued due to clerical or mechanical errors. Invoices may not be summarized and posted on a timely basis.
Accounts receivable Ineffective collections of receivables from customers.
Cash receipts Non-recording of cash receipts. Incorrect application of cash receipts to the subsidiary ledger. Non-compliance with statutory rules and regulations in respect of revenue recognition and taxes. 2
4. Control objectives of the revenue cycle internal control procedures
The principal objective of control procedures supporting the revenue cycle include the following: Authorization and accuracy of contracts with clients Contracts with customers are subject to full review and authorization prior to approval (client acceptance procedures are in place). All orders received (for cellular telephones) should be reported on a timely basis to enable warehouse to order and prepare the requested goods. Rates, special rates and discounts as well as prices for cellular telephones shall be approved on an appropriate level and quoted in accordance with current policy
Billing All cellular communication services or goods delivered should be recorded and recognized in the accounting records in the appropriate period. Billing for services and goods (cellular telephones) should be complete, accurate and recognized in the appropriate accounting period. Billings recorded in the billing system shall be reconciled to the general ledger on a regular basis.
Accounts receivable Credit control procedures shall be designed to ensure consistent and effective credit collection policies are applied and no unauthorized credits to be granted to customers with doubtful credit worthiness.
Cash receipts All cash receipts should be recognized in the books on a timely basis and be accurately applied to customer accounts in the subsidiary ledger or serve as a basis for sales recognition (in Russian books).
3 5. Transaction flow control procedures
An entity's internal control structure comprises the policies and procedures established to provide reasonable assurance that specific entity objectives will be achieved. The internal control structure might include a wide variety of objectives and related policies and procedures. Mostly important procedures to be established in revenue cycle are as follows: Authorization and accuracy of contracts with clients Authorization and Accuracy of Sales Orders - Customer requests for goods and services and accordingly services contracts that meet management's criteria should be approved and should be accurately reported on a timely basis. 1. Controls to ensure valid authorization of sales orders: Type of the control procedure Responsible person Approval by the proper level of management of established prices, rates per minute, special rates and prices (for cellular telephones), customers, credit limits and terms. establishing of the procedure Financial Director Current prices, customers, credit limits and terms are made available to order entry personnel. on a regular basis Sales department Approval by authorized individuals of orders and services contracts as to customers, prices, credit, quantities and terms by reference to documented data approved by management. Approval is made by persons not involved in the sales function nor in the preparation of sales orders or contracts. on a regular basis Financial Director
2. Controls to ensure accurate recording of sales orders and services contracts: Type of the control procedure Responsible person Accurate recording of orders received and contracts concluded as to customer, prices, quantities and terms for use in subsequent processing. on a regular basis Sales department
4 3. Supervisory controls to ensure the continued operation of above controls: Type of the control procedure Responsible person Review and approval by a designated official of sales orders over a specified amount, and orders/services contracts with special prices, terms or discounts. adherence to the procedure Financial Director
Completeness of Services Contracts and Sales Orders - All customer requests for goods and services should be reported. 1. Controls to ensure completeness of sales orders: Type of the control procedure Responsible person Use of prenumbered sales orders/contracts or other means in recording all orders. adherence to the procedure Sales department Accounting for the sequence of prenumbered sales orders/contracts and follow-up of missing orders. - - - -
2. Supervisory controls to ensure the continued operation of above controls: Type of the control procedure Responsible person Review by a designated official of the results of follow-up on missing documents. on a regular basis Financial Director
3. Written procedures to ensure the proper operation of above controls Type of the control procedure Responsible person Adequate written procedures regarding order entry function activities. establishing of the procedure Financial Director
5 Providing services/Shipping Function
Completeness of Shipments - All shipments made and services provided should be reported. 1. Controls to ensure completeness of recording of goods shipped and services provided: Type of the control procedure Responsible person Use of prenumbered documents, logs, or other means in recording all shipments and services rendered (For computer-generated shipping documents, assignment by computer of sequential number to the documents - minutes of use report).
establishing of the procedure billing department, warehouse in- charge Accounting for the sequence of prenumbered shipping documents or records of services provided (minutes of use report), and follow-up of missing documents. on a regular basis - -
Matching of shipping documents with sales orders and records of services provided (minutes of use report) with services contracts and follow- up of long unmatched orders, by persons other than those who maintain the records of unmatched orders.
on a regular basis (for phone sales), on a periodic basis- for cellular services
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2. Supervisory controls to ensure the continued operation of above controls: Type of the control procedure Responsible person Review by a designated official of the results of follow-up on unmatched orders and missing documents. on a regular basis Deputy Chief Accountant
6 Accuracy of Providing Service/Shipments - Shipments made and services provided should be based on authorized customers' orders/services contracts, and should be accurately reported on a timely basis. 1. Controls to ensure validity of shipments and services provided. Type of the control procedure Responsible person Shipment of goods or providing of services not made without an authorized sales order/services contract. adherence to the procedure Billing
2. Controls to ensure accuracy of recording of shipments and services provided: Type of the control procedure Responsible person Physical counting of goods at time of shipment by persons other than those who: a) have custody or access to inventories; b) authorize or make shipments. on a regular basis warehouse in charge Accurate recording of services provided as to description, dates, quantities and other relevant data for use in subsequent processing. Use of verified shipping documents in subsequent posting of quantities to inventory subsidiary records. Adherence to documented procedures for services provided/shipping cut-off (daily and period end).
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adherence to the procedure Billing
warehouse in- charge Financial Director
3. Supervisory controls to ensure the continued operations of above controls: Type of the control procedure Responsible person Assignment of a designated official to supervise providing services and shipping operations. assignment of the person Financial Director
4. Written procedures to ensure the proper operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding shipping function activities. establishing of the procedures Financial Director
7 Billing Completeness of Billings - All shipments made and services provided should be billed and recorded in the general ledger and subsidiary records. 1. Controls to ensure the completeness of recording of billings for goods shipped and services provided: Type of the control procedure Responsible person For computer-generated invoices, assignment by computer of sequential number to invoices (in manual systems - use of prenumbered and controlled sales invoices in recording all billings.) establishing of the procedure Billing Invoices are automatically generated by the computer system based on computer records of shipments/services provided to customers.
For invoices produced manually - Matching of sales invoices with shipping documents or records of services provided, and follow-up of long unmatched shipments or services by persons other than those who maintain the records of unmatched items. - -
on a regular basis Billing
Deputy Chief Accountant
8 2. Controls to ensure the completeness of summarization of billings for goods shipped and services provided: Type of the control procedure Responsible person Accounting for sequence of prenumbered manually-prepared invoices, and follow-up of missing and/or duplicate invoices by persons other than those who (1) prepare invoices, (2) record shipments, (3) process accounts receivable transactions, (4) deal with cash receipts (5) authorize the voiding of invoices, (6)prepare credit memos. (7) record goods returned and claims or (8) are involved in computer operations and programming. on a regular basis Deputy Chief Accountant
Detailed checking of sales invoices (quantities billed) against printouts (minutes of use reports), follow-up of unprocessed invoices, and investigation and correction of differences by persons with no incompatible duties.
on a regular basis
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Reconciliation (by computer or users) of invoice control totals for posting to the receivable control account with totals of previous reports. Reconciliation, and investigation and correction of differences, by persons with no incompatible duties.
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Prenumbered journal entry forms and related accountability for all numbers each period.
adherence to the established procedure
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3. Supervisory controls to ensure the continued operation of above controls: Type of the control procedure Responsible person Review by a designated official of the results of follow-up on unmatched shipments and services. on a periodic basis Financial Director Review by a designated official of the results of follow-up on missing documents. - - - -
9 4. Written procedures to ensure the proper operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding procedures for billing and summarization of sales invoices. establishing of the procedures Financial Director
Accuracy of Processing and Summarization of Billings - Billings (including costs of goods and services sold and sales-related expenses where these are based on billings) should be based on shipments made and services provided (actual minutes used by client), should be accurately computed, and should be accurately and promptly summarized and recorded in the correct accounts in the general ledger and subsidiary records. 1. Controls to ensure validity of recorded sales Type of the control procedure Responsible person Verification of invoiced prices to approved sales orders or price lists, by persons other than those who (1) prepare sales invoices or (2) are involved in the order entry function (For computer- generated invoices where prices are stored on current authorized price master file adequate controls over the master file). on a test basis Deputy Chief Accountant Ensuring that manually-prepared sales invoices have been checked and approved as being valid before posting of amounts to the accounts receivable control account and subsidiary records. on a regular basis - -
2. Controls to ensure accuracy of recorded sales: Type of the control procedure Responsible person Verification of extensions and footings of invoices by persons other than those who prepare sales invoices. (For computer-generated invoices, adequate assurance of the propriety of program logic.). on a periodic basis Deputy Chief Accountant
3. Controls to ensure propriety of account classification Type of the control procedure Responsible person Checking of coding of invoices. on a regular basis Deputy Chief Accountant
10 4. Controls to ensure accuracy of summarization Type of the control procedure Responsible person Verification of mathematical accuracy of summaries (e.g., by periodic refootings or agreement to independent control totals) used as basis for general ledger entries. on a regular basis Deputy Chief Accountant Period-to-period comparisons of the amounts of recurring entries. on a periodic basis Financial Director Adherence to documented cut-off and period-end closing procedures. at the end of period - -
5. Supervisory controls to ensure the continued operation of above controls: Type of the control procedure Responsible person Review by a designated official of exception report on the verification and checking of invoices. on a periodic basis Chief Accountant Review and approval by a designated official of invoices over a specified amount, and invoices with special prices, terms or discounts. on a regular basis Financial Director Review and approval of each journal entry by a designated official who did not participate in its preparation. - - Chief Accountant
6. Written procedures to ensure the proper operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding activities on billing and summarization of sales invoices. establishing of the procedure Financial Director
11 Accounts receivable related procedures Substantiation of balances - the validity, accuracy and completeness of recorded balances of receivables and sales should be periodically substantiated.
1. Controls to ensure the validity, completeness and accuracy of recorded balances: Type of the control procedure Responsible person Periodic comparison of recorded balances with budgeted amounts, prior periods and industry statistics.
on a periodic basis Financial Director Maintenance of the accounts receivable subsidiary records by persons other than those who (1) prepare, check or approve accounts receivable documentation, (2) maintain the control account or (3) deal with the cash receipts function.
appointment of the person Chief Accountant Periodic reconciliation of accounts receivable subsidiary records with related control account and investigation of differences by persons other than those who (1) post the accounts receivable subsidiary records, (2) maintain the control account, (3) account for sales invoices and credit memos or (4) deal with the cash receipts function on a periodic basis Deputy Chief Accountant
Periodic mailing of customer statements, and investigation of exceptions by persons with no incompatible duties.
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Periodic review of credit balances in accounts receivable to determine their causes.
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Chief Accountant
12 Evaluation of balances - the valuation of recorded balances of receivables and related allowances should be periodically evaluated.
1. Controls to ensure receivables are stated at realizable value. Type of the control procedure Responsible person
Comparison of provisions, write-offs, credit memos and other non-cash reductions to receivables with budgets and historical information.
on a periodic basis
Deputy Chief Accountant
Preparation of an aged analysis of receivables and follow-up of past due items (Compiling and approving a disconnection list). Reconciliation of total of aging analysis with related control account balance.
on a regular basis
A/R accountant
Periodic review of the formula used for determining provisions and allowances for doubtful accounts.
on a periodic basis
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Periodic determination of provisions required and accounts to be written off by a person not involved in the sales, accounts receivable recording and cash functions.
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Chief Accountant
Periodic determination of additional valuation allowances (returns, allowances and other non- cash reductions) by persons not involved in the sales, accounts receivable recording and cash functions.
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2. Supervisory controls to ensure the continued operation of above controls Type of the control procedure Responsible person Review by a designated official of aged analysis of receivables for unusual items and results of reconciliation procedure.
on a periodic basis Financial Director Review and approval by a designated official of provisions, write-offs and additional valuation allowances made. - - - -
13 3. Written procedures to ensure the proper operation of above controls of above controls: Type of the control procedure Responsible person
Adequate written procedures regarding accounts receivable function activities.
establishing of the procedure
Financial Director
Cash Receipts control procedures Completeness of cash receipts procedures- all cash receipts should be recorded in the general ledger and subsidiary records. 1. Controls to ensure the completeness of recording of cash receipts: Type of the control procedure Responsible person Prenumbering and control over bank statements evidencing cash receipts from customers, that are subsequently accounted for, in recording all cash receipts. establishing of the procedure Cash in bank accountant Comparison, either individually or in total, of the records of entries in the cash receipts book with bank statements as to dates and amounts, by persons other than those who (1) handle cash receipts or (2) maintain the accounts receivable records (This is done as part of bank reconciliation.) on a periodic basis Deputy Chief Accountant
2. Controls to ensure completeness of summarization of cash receipts: Type of the control procedure Responsible person Accounting for sequence of prenumbered cash receipts documents and follow-up of missing documents. Prenumbered journal entry forms and related accountability for all numbers each period. on a regular basis Deputy Chief Accountant
14 Accuracy of processing and summarization of cash receipts - cash receipts should be accurately recorded as to amounts, dates, customer names and numbers, and should be accurately and promptly summarized and recorded in the correct accounts in the general ledger and subsidiary records. 1. Controls to ensure validity of cash receipts: Type of the control procedure Responsible person Ensuring that cash receipts have been checked and approved as being valid before posting of cash receipts to control account and subsidiary records. on a regular basis Deputy Chief Accountant
2. Controls to ensure propriety of account classification: Type of the control procedure Responsible person Checking of account coding of cash receipts for posting to general ledger. on a regular basis Deputy Chief Accountant
3. Controls to ensure accuracy of summarization of cash receipts: Type of the control procedure Responsible person Verification of mathematical accuracy of summaries (e.g., by periodic refootings or agreement to independent control totals) used as bases for general ledger entries.
Period-to-period comparisons of amounts of recurring entries.
Adherence to documented cut-off and period- end closing procedures. on a periodic basis Chief Accountant
4. Written procedures to ensure the proper operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding cash receipts processing and summarization activities. establishing of the procedure Financial Director
15 Access To Cash ReceiptsAccess to cash receipts should be restricted to authorized personnel, and cash receipts should be deposited in bank accounts promptly. 1. Controls to ensure adequacy of physical safeguards: Type of the control procedure Responsible person
Adequate physical controls (e.g., lockbox arrangements, work area layouts, safes, etc.) of cash on hand.
establishing of the controls Chief Accountant
2. Written procedures to ensure the continue operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding cash receipts function activities. establishing of the procedure Chief Accountant
Completeness Of Receiving And Processing Of Sales Returns (phones) And AllowancesAll goods(phones) returned should be promptly reported and recorded in the accounting records.
1. Controls to ensure the completeness of recording of returns and allowances: Type of the control procedure Responsible person Use of prenumbered receiving documents, logs or other means to record all returns made.
establishing of the procedure Warehouse in- charge Accounting for sequence of prenumbered receiving documents and follow-up of missing documents.
on regular basis - - Use of prenumbered and controlled credit and debit memos, that are subsequently accounted for, in recording all returns and other adjustments.
- - Deputy Chief Accountant Matching of credit memos with prenumbered receiving documents, and follow-up of unmatched items by persons other than those who maintain the records of unmatched items. - - - -
16 2. Controls to ensure accuracy of recorded returns and allowances: Type of the control procedure Responsible person Physical counting of goods at time of return.
adherence to the procedure warehouse in- charge Accurate recording of returns made as to quantities, description, customer, date and other reference data for use in subsequent processing.
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3. Written procedures to ensure the proper operation of above controls: Type of the control procedure Responsible person Adequate written procedures regarding activities on processing and summarization of sales returns and allowances. establishing of the procedure Financial Director
6. Common accounting entries
Revenue cycle functions are likely to initiate accounting entries reflecting such economic events as: Sales Costs of services rendered, goods sold Cash receipts Cash discounts Sales returns and allowances Allowance for doubtful accounts A/R write-offs and recoveries Commission expense VAT