1.

Marketing is not required for one of

the following products ________?
a)Corporate Loans b)Export Business
c)Import Business d)Credit Card Business
e)none
2. A Buyers Market eans _______?
a)buyers are also sellers
b)sellers are also buyers
c)there are no sellers
d)demand exceeds supply
e)supply exceeds demand
!. Market share analysis helps the
track _________?
a)Share price movements b)percentage
share of business c)pricing strategy for share
values d)All of these e)none
". #i$ersification eans __________?
a)marketing in different countries
b)marketing diverse companies
c)making ne! diverse products
d)marketing by diverse sales team
e)none
%. &tudy of arketing en$ironent
eans ______________?
a)study of company"s markets! customers and
competitors
b)study of economic environment
c)study of current trends
d)All of these
e)none
'. A Market plan includes __________?
a)market ob#ectives b)market research
c)pricing strategy d)situation analysis e)All
of these
(. )ustoi*ation is useful for ______?
a)motivating the sales force b)to add variety
in marketing c)value added service
d)pleasing target customers e)none
+. ,elearketing capaigns are
resorted to ________?
a)avoid cold calls b)avoid buyer resistance
c)avoid seller inhibitions d)reaching a ider
audience e)All the above
-. )ustoer .etention eans
___________?
a) retaining the customers at the Bank for the
full day
b)$uick disposal
c)customers dealing ith the same bank for
long time
d)better standards
e)All the above
1/. ,he ,raditional Marketing style
in$ol$es __________?
a)%elemarketing b)&irect 'arketing
c)Indirect 'arketing d)&igital 'arketing
e)All the above
11. 0hich is the technique used for
effecti$e arketing planning?
a)psychological tools for marketing
b)goal oriented
c)marketing research
d)physical distribution
e)All the above
12. 1iche Market eans __________?
a) a free market b)a social market c)e$uity
market d)capital market e)a specified
market for the target group
1!. 2nternal Marketing eans _________?
a) Selling to oneself b) Selling to the
employees c) Selling of samples d) Selling
to foreign markets e)none
1". Marketing in Banks is required for
_________?
a)(etting ne customers
b))etaining existing customers
c)Lending
d)Accepting of deposits
e)All of these
1%. Ad$ertiseents are required for
__________?
a)Boosting the production levels
b)'otivating the employees
c)Boosting the sales
d)All of these
e)none
1'. A )all eans ___________?
a)calling on friends b)calling on bank
employees c)calling on prospective
customers d)calling on insurance employees
e)none
1(. 3or effecti$e selling4 salesan should
5e which of the following ______?
a)pushy b)aggressive c)timid
d)calmness e)talkative
1+. )ustoer 6oyalty eans _________?
a)shifting of customers from one bank to
another
b)customers banking ith one bank exclusively
c)customers returning lost items
d)customers giving gifts to banks
e)none of these
1-. .ural Marketing in$ol$es ________?
a)selling to farmers and agriculturalists
b)selling to rural households
c)selling to rural industries
d)All the above
e)none
2/. 0hich is the 3our )s of arketing?
a)customer! cost! communication! convenience
b)corporate! cost! communication! convenience
c)consumer! cost! communication! convenience
d)competition! cost! communication!
convenience
e)none
*ote+
" 7s $s " )s $s "8s9
i),roduct vs- Consumer
vs- .alidity
ii),rice vs- Cost
vs- .alue
iii),romotion vs- Communication
vs- .ogue
iv),lace vs- Convenience
vs- .enue
" As of arketing+
i)Availability
ii)Affordability
iii)Acceptability
iv)Aareness
" :s of Marketing+
i)Experience/,roduct incase of 0 ,"s)
ii)Everyplace/,lace)
iii)Exchange/,rice)
iv)Evangelism/,romotion)
" .s of Marketing9
i))elationships
ii))etention
iii))esults
iv))eards
" Ms of arketing+
i)'easurement
ii)'edia
iii)'arket
iv)'essage
1. ,he choice 5etween high arkups and
high $olue is part of which of the
following retailer arketing decisions?
/a) %arget market decisions
/b) ,roduct assortment and services decisions
/c) ,ricing decisions
/d) ,romotion decisions
2. All of the following factors can affect
the attracti$eness of a arket segent
:;):7,?
/a) the presence of many strong and aggressive
competitors
/b) the likelihood of government monitoring
/c) actual or potential substitute products
/d) the poer of buyers in the segment
!. ,he type of sales force structure in
which the sales force sells along product
lines is called a ______?
/a) territorial sales force
/b) product sales force
/c) customer sales force
/d) retail sales force
". ,echnological ad$ances4 shifts in
consuer tastes4 and increased
copetition4 all of which reduce deand
for a product are typical of which stage in
the 76)?
/a) decline stage
/b) introduction stage
/c) groth stage
/d) maturity stage
%. )osts that do not $ary with production
or sales le$els are called _____?
/a) fixed costs
/b) variable costs
/c) standard costs
/d) independent costs
'. ,he ad$antages of audience selecti$ity4
no ad copetition and personali*ation
apply to which type of edia?
/a) *espapers
/b) %elevision
/c) &irect 'ail
/d) )adio
(. 2f your copany were to ake a product
such as a suit of clothes and sold that
product to a retailer4 your copany would
ha$e sold to the _______arket?
/a) reseller
/b) business
/c) government
/d) service
+. ,he shrinking of distances due to
technological ad$ance such as coputer
and fa< connections 5y telephone4 are one
characteristic of what new challenge to
arketing?
/a) )apid globali1ation
/b) %he changing orld economy
/c) %he call for more socially responsible
marketing
/d) %he micro2chip revolution
-. ,he goal of the arketing logistics
syste should 5e to pro$ide ______?
/a) a targeted level of promotional support-
/b) a targeted level of customer service at the
least cost-
/c) a targeted level of transportation expense
ratio-
/d) a targeted level of field support-
1/. ,he practice of going after a large
share of a saller arket or su5sets of a
few arkets is called _____?
/a) undifferentiated marketing
/b) differentiated marketing
/c) concentrated marketing
/d) turbo marketing
11. _____ has the ad$antage of 5eing high
in selecti$ity= low cost4 iediacy4 and
interacti$e capa5ilities?
/a) &irect 'ail
/b) 3utdoor
/c) 3nline
/d) )adio
12. Marketers are soeties accused of
decepti$e practices that lead consuers
to 5elie$e they will get get ore $alue
than they actually do. ____ includes
practices such as falsely ad$ertising
>factory? or >wholesale? prices or a large
price reduction fro a phony high retail
price?
/a) &eceptive promotion
/b) &eceptive packaging
/c) &eceptive pricing
/d) &eceptive cost structure
1!. :ach salesperson is assigned to an
e<clusi$e area in which to sell the
copanys full line of products or ser$ices
in which type of sales force structure?
/a) %erritorial sales force
/b) ,roduct sales force
/c) Customer sales force
/d) 4ybrid sales force
1". &etting the prootion 5udget so as to
atch the 5udgets of the copetition is
characteristic of which of the following
5udget ethods?
/a) Affordable method
/b) ,ercentage2of2Sales method
/c) Competitive2and2parity method
/d) 3b#ective 2and2task method
1%. ____ is screening new@product ideas in
order to spot good ideas and drop poor
ones as soon as possi5le.
/a) Idea generation
/b) Concept development and testing
/c) Idea screening
/d) Brainstorming
1'. A copany is in the _____ stage of the
new product de$elopent process when
the copany de$elops the product
concept into a physical product in order to
assure that the product idea can 5e turned
into a worka5le product?
/a) product development
/b) commerciali1ation
/c) marketing strategy
/d) business analysis
1(. 2f a go$ernent uses 5arriers to
foreign products such as 5iases against a
foreign copanys 5ids4 or product
standards that go against a foreign
copanys product features4 the
go$ernent is using ____?
/a) protectionism
/b) exchange controls
/c) exchange facilitators
/d) non2tariff trade barriers
1+. 0hen personal inter$iewing in$ol$es
in$iting si< to ten people to gather for a
few hours with a trained inter$iewer to
talk a5out a product4 ser$ice4 or
organi*ation4 the ethod is called ______?
/a) selective sponsorship
/b) probing
/c) focus group intervieing
/d) the &elphi method
1-. ,he ost logical 5udget setting
ethod is found in the list 5elow. 0hich is
it?
/a) Affordable method
/b) ,ercentage2of2Sales method
/c) Competitive2parity method
/d) 3b#ective2and2task method
2/.Ane coon isuse of arketing
research findings in conteporary
5usiness is the tendency for arketing
research to _______?
/a) become a vehicle for pitching the sponsor"s
products
/b) become a vehicle for discriminating in the
marketplace
/c) become a means for raising prices
/d) become a means for unfair competition
1. )ustoi*ation eans ___________?
a)&esigning products to suit company
b)&esigning products to suit individual
customers
c)&esigning strategies to suit both company
and customers
d)All the above
e)none
2. 3or effecti$e arketing the salesen
should ha$e which of the following
qualities?
a)Creativity b)%eam spirit c)'otivation
d)Effective communication skills e)All of these
!. 2f Marketing is done effecti$ely
which of the following is not required?
a)Advertisement b),ublicity c)'arket
)esearch d)'arket Segmentation e)*one of
these
". #igital Marketing eans ____________?
a)'arketing of digital instruments
b)'arketing through Advertisements
c)'arketing through Internet and %elephones
d)Both b 5 c
e)none
%. 0hat are the " 7s in Marketing?
a)purpose! place! product and promotion
b)person! place! product and promotion
c)price! place! product and promotion
d)person! price! product and promotion
e)none
'. .elationship selling eans __________?
a)Cross selling b)Selling to relatives
c)telemarketing d)preparing a list of products
to sell for customers e)none
(. )redit cards are used for ________?
a)Cash ithdraals b),urchase of air tickets
c),urchase of consumable items from retail
outlets d)All of these e)*one of these
+. Marketing is successful when
__________?
a)&emand exceeds supply b)Salesman are
effectively trained c)Supply exceeds demand
d)a company sell products at loer price
e)none
-. A prospect eans __________?
a)a person ho is orking in a bank6financial
institution
b)details of a company
c)a likely buyer
d)head of an financial institution
e)none
1/. 1.2 is an easy target for effecti$e
arketing 5ecause _________?
a)he likes Indian goods
b)he is easily approachable
c)it is cheaper to contact *)ISs
d)there are special products designed for *)Is
e)none
11. #ifference 5etween #irect and 2ndirect
Marketing is_______?
a)&irect marketing is to banks employees! hile
Indirect is to outsiders
b)&irect marketing is to outsider! hile Indirect
is to bank employees
c)&irect 'arketing is to Bank"s oner! Insiders
is to outsiders
d)&irect 'arketing is to other Bank"s
employees! Indirect s outsiders
e)none
12. :ffecti$e arketing helps in ________?
a)developing ne products
b)creating a competitive environment
c)building demand for products
d)All of these
e)*one of these
1!. 2n Banking ser$ices4 arket can 5e
segented on the 5asis of _______?
a)density b)customers c)both a and b
d)*either a nor b e)none
1". 7rootion in Marketing eansB
a) passing an examination
b) elevation from one grade to another
c) selling the products through various means
d) selling the product in specific areas
e) *one of these
1%. 2n #ou5le@win strategy@
a) Customer gets an additional benefit
b) Customer gets price debate-
c) Both customs and the sales person come out
ith sense of satisfaction
d) Both /a) and /b)
e)none
1'. 0hich aong the following is not an
e<aple of #irect arketing?
a)tele2marketing b)sales on internet c)mail
order sales d))etail stores e)none
1(. A ethod4 in which Brand equity is
easured 5y coparing difference
beteen the retail price of the brand and the
retail price of an unbranded product in the
same category is called+
a)Brand goodill method b),rice premium
method c)Both a and b d)*either a nor b
e)none
1+. 2n arketing initiator is a ter which
descri5es ________?
a)ho determines that some need is not being
met and authorities a purchase to rectify the
situation
b)ho most directly involved in the
consumption of the product
c)Both a and b
d)*either a nor b
e)none
1-. A non traditional4 low cost4 fle<i5le
and highly effecti$e arketing is tered
as ___________?
a)Strategic marketing b)(uerilla
'arketing/Ans) c)&irect 'arketing e)Indirect
'arketing e)none
2/. 0hich of the following is ost
appropriate reason for Bank arketing?
a)(lobali1ation b).ariety of Banking
products c)mergers
d))ecession e)none
Banking ,ers
1. 0hat is a .epo .ate?
A+ )epo rate is the rate at hich our banks
borro rupees from )BI- 7henever the banks
have any shortage of funds they can borro it
from )BI- A reduction in the repo rate ill help
banks to get money at a cheaper rate- 7hen
the repo rate increases! borroing from )BI
becomes more expensive-
2. 0hat is .e$erse .epo .ate?
A+ %his is exact opposite of )epo rate- )everse
)epo rate is the rate at hich )eserve Bank of
India /)BI) borros money from banks- )BI uses
this tool hen it feels there is too much money
floating in the banking system- Banks are
alays happy to lend money to )BI since their
money is in safe hands ith a good interest- An
increase in )everse repo rate can cause the
banks to transfer more funds to )BI due to this
attractive interest rates-
!. 0hat is ).. .ate?
A+ Cash reserve )atio /C))) is the amount of
funds that the banks have to keep ith )BI- If
)BI decides to increase the percent of this! the
available amount ith the banks comes don-
)BI is using this method /increase of C)) rate)!
to drain out the excessive money from the
banks-8
". 0hat is &6. .ate?
A+ SL) /Statutory Li$uidity )atio) is the amount
a commercial bank needs to maintain in the
form of cash! or gold or govt- approved
securities /Bonds) before providing credit to its
customers-
SL) rate is determined and maintained by the
)BI /)eserve Bank of India) in order to control
the expansion of bank credit- SL) is determined
as the percentage of total demand and
percentage of time liabilities- %ime Liabilities
are the liabilities a commercial bank liable to
pay to the customers on their anytime demand-
SL) is used to control inflation and propel
groth- %hrough SL) rate tuning the money
supply in the system can be controlled
efficiently-
%. 0hat is Bank .ate?
A+ Bank rate! also referred to as the discount
rate! is the rate of interest hich a central bank
charges on the loans and advances that it
extends to commercial banks and other
financial intermediaries- Changes in the bank
rate are often used by central banks to control
the money supply-
'. 0hat is 2nflation?
A+ Inflation is as an increase in the price of
bunch of (oods and services that pro#ects the
Indian economy- An increase in inflation figures
occurs hen there is an increase in the average
level of prices in (oods and services- Inflation
happens hen there are feer (oods and more
buyers9 this ill result in increase in the price of
(oods! since there is more demand and less
supply of the goods-
(. 0hat is #eflation?
A+ &eflation is the continuous decrease in prices
of goods and services- &eflation occurs hen
the inflation rate becomes negative /belo
1ero) and stays there for a longer period-
+. 0hat is 76.?
A+ %he ,rime Interest )ate is the interest rate
charged by banks to their most creditorthy
customers /usually the most prominent and
stable business customers)- %he rate is almost
alays the same amongst ma#or banks-
Ad#ustments to the prime rate are made by
banks at the same time9 although! the prime
rate does not ad#ust on any regular basis- %he
,rime )ate is usually ad#usted at the same time
and in correlation to the ad#ustments of the :ed
:unds )ate- %he rates reported belo are based
upon the prime rates on the first day of each
respective month- Some banks use the name
;)eference )ate; or ;Base Lending )ate; to
refer to their ,rime Lending )ate-
-. 0hat is #eposit .ate?
A+ Interest )ates paid by a depository institution
on the cash on deposit-
,olicy )ates+
< Bank )ate+ =->>?
< )epo )ate+ @-A@?
< )everse )epo )ate+ 8-B@?
)eserve )atios+
< C))+ =->>?
< SL)+ A@->?
Lending6&eposit )ates+
< ,L)+ CC->>?2CA->>?-
< &eposit )ate+ =->>?2B-@>?-
- Savings Bank rate+ 8-@?-
*ote+ )ates as on C02>@2C>-
1/. 0hat is 322?
A+ :II /:oreign Institutional Investor) used to
denote an investor! mostly in the form of an
institution- An institution established outside
India! hich proposes to invest in Indian
market! in other ords buying Indian stocks-
:IIDs generally buy in large volumes hich has
an impact on the stock markets- Institutional
Investors includes pension funds! mutual funds!
Insurance Companies! Banks! etc-
11. 0hat is 3#2?
A+ :&I /:oreign &irect Investment) occurs ith
the purchase of the Ephysical assets or a
significant amount of onership /stock) of a
company in another country in order to gain a
measure of management controlF /3r) A foreign
company having a stake in a Indian Company-
12. 0hat is 27A?
A+ I,3 is Initial ,ublic 3ffering- %his is the first
offering of shares to the general public from a
company ishes to list on the stock exchanges-
1!. 0hat is #isin$estent?
A+ %he Selling of the government stake in public
sector undertakings-
1". 0hat is 3iscal #eficit?
A+ It is the difference beteen the government"s
total receipts /excluding borroings) and total
expenditure- :iscal deficit in A>>G2C> is
proposed at =-H? of (&,-
1%. 0hat is .e$enue deficit?
A+ It defines that! here the net amount
received /by taxes 5 other forms) fails to meet
the predicted net amount to be received by the
government- )evenue deficit in A>>G2C> is
proposed at 0-H? of (&,-
1'. 0hat is C#7?
A+ %he (ross &omestic ,roduct or (&, is a
measure of all of the services and goods
produced in a country over a specific period9
classically a year- (&, during A>>H2>G is =-B?-
1(. 0hat is C17?
A+ (ross *ational ,roduct is measured as (&,
plus income of residents from investments
made abroad minus income earned by
foreigners in domestic market-
CH- 7hat is *ational IncomeI
A+ *ational Income is the money value of all
goods and services produced in a country
during the year-
1-. 0hat is 7er )apita 2ncoe?
A+ %he national income of a country! or region!
divided by its population- ,er capita income is
often used to measure a countryDs standard of
living-,er capita income during A>>H2>G
estimated by CS3+ )s-A@! 0G0-
2/. 0hat is 8ote on Account?
A+ A vote2on account is basically a statement
!here the government presents an estimate of
a sum re$uired to meet the expenditure that it
incurs during the first three to four months of an
election financial year until a ne government
is in place! to keep the machinery running-
21. #ifference 5etween 8ote on Account
and 2nteri Budget?
A+ .ote2on2account deals only ith the
expenditure side of the governmentDs budget!
an interim Budget is a complete set of accounts!
including both expenditure and receipts-
22. 0hat is &#.?
A+ %he S&) /Special &raing )ights) is an
artificial currency created by the I': in CG=G-
S&)s are allocated to member countries and
can be fully converted into international
currencies so they serve as a supplement to the
official foreign reserves of member countries-
Its value is based on a basket of key
international currencies /J-S- dollar! euro! yen
and pound sterling)-
2!. 0hat is &:D?
A+ SEK means Special Economic Kone is the one
of the part of government"s policies in India- A
special Economic 1one is a geographical region
that economic las hich are more liberal than
the usual economic las in the country- %he
basic motto behind this is to increase foreign
investment! development of infrastructure! #ob
opportunities and increase the income level of
the people-
Marketing )oncepts for Bank :<as @ 2/1/
Abbreviations that may be asked in 'arketing
Aptitude+
E F12 L 4igh *etorth Individual-
E :AG L Economic 3rder $uality-
< 3#. L :ixed &eposit )eceipts-
< )17 L Cardholder *ot ,resent-
< 721 L ,ersonal Identification *umber-
< &:A L Search Engine 3ptimi1ation-
< ).M L Customer )elationship
'anagement-
< B7A L Business ,rocess 3utsourcing-
< 8A, L .alue Added %ax-
< 2#.A L Industries &evelopment and
)egulation Act-
< M. L 'arginal )evenue-
< 7A1 L ,ermanent Account *umber-
< B:7 L Break Even ,oint-
< 17A L *on ,erforming Assets-
< A,M L Automated %eller 'achine-
< .AA L )eturn on Assets-
< M H A L 'ergers 5 Ac$uisitions-
< &:B2 L Securities Exchange Board of India-
< C#7 L (ross &omestic ,roduct-
< 27A L Initial ,ublic 3ffering-
0hat is 8iral Marketing?
'arketing by the ord of the mouth! having a
high pass2rate from person to person is called
.iral marketing- Creating a Dbu11D in the
industry is an example of viral marketing-
0hat is Bench Marketing?
A comparison of the business processes ith
competitors and improving prevailing ones is
called bench marketing-
0hat is #rip Marketing?
%he method of sending promotional items to
clients is called &rip marketing-
0hat is Cuerilla Marketing?
Jnconventional marketing intended to get
maximum results from minimal resources is
nothing but (uerilla 'arketing-
0hat is &ocial Media Marketing?
Social media marketing is marketing using
online communities! social netorks! blog
marketing and more-
0hat is #irect Marketing?
&irect 'arketing is a form of advertising that
directly reaches to the customers on a personal
basis /like phone calls! private mailings! etc)
rather than traditional channel of advertising
/like %.! *espapers! etc)-
,ypes of #irect arketing9
%here are many types of direct marketing! only
some important types are listed belo and
these are the most form of direct marketing-
i)&irect 'ail 'arketing+ Advertising material
sent directly to home and business addresses-
%his is the most common form of direct
marketing-
ii)%elemarketing+ It is the second most common
form of direct marketing! in hich marketers
contact consumers by phone-
ii)Email 'arketing+ %his type of marketing
targets customers through their email accounts-
0hat is 2ndirect Marketing?
Indirect 'arketing is the distribution of a
particular product through a channel that
includes one or more resellers-
&ifference b6 &irect and Indirect 'arketing+
&irect marketing is basically advertising your
on products or services-
In the same ay you might advertise for
someone else is called Indirect marketing! is an
increasingly popular ay of doing business-
0hat is 2nternet Marketing?
Internet marketing is the marketing of products
or services over the Internet-
Internet 'arketing is also knon as i2marketing!
eb2marketing! online2marketing! Search
Engine 'arketing /SE') or e2'arketing-
0hat is #igital Marketing?
&igital 'arketing is the practice of promoting
products and services using all forms of digital
advertising- It includes %elevision! )adio!
Internet! mobile and any other form of digital
media-
Marketing Mi<9
%he 'arketing 'ix model /also knon as the 0
,Ds) can be used by marketers as a tool to assist
in defining the marketing strategy- %he idea
as that if you could identify the right
combination of these elements! your marketing
ould succeed- E- Merome 'cCarthy introduced
the 0 ,Ds of 'arketing as a ay to describe the
mix of factors re$uired to successfully market a
product-
%he 0 ,"s are+
< ,roduct
< ,rice
< ,romotion
< ,lace /distribution)
%he @ ,"s of marketing is 0 ,"s N
,eople6,ackaging6,rocess6etc-
%he B ,"s of marketing consists of+
< ,roduct
< ,rice
< ,lace
< ,romotion
< ,eople
< ,rocess
< ,hysical evidence-
%he first 0 ,Ds are considered the basis of any
marketing process- %he last 8 ,Ds are a recent
addition to the entire marketing process-
0hat is &0A, Analysis?
S73% stands for Strengths! 7eaknesses!
3pportunities! and %hreats- S73% analysis is a
tool for auditing an organi1ation and its
environment- It is the first stage of planning and
helps marketers to focus on key issues-
Strengths and eaknesses are internal factors-
3pportunities and threats are external factors-
0hat is )ustoer .elationship
Manageent I).MJ?
Customer )elationship 'anagement concerns
the relationship beteen the organi1ation and
its customers- It is a process or methodology
used to learn more about customersD needs and
behaviors in order to develop stronger
relationships ith them-
0hat are the ,hree 6e$els of a 7roduct?
< Core ,roduct
< Actual ,roduct
< Augmented ,roduct
0hat is Market .esearch?
'arket research is any organi1ed effort to
gather information about markets or customers-
'arket research is for discovering hat people
ant! need! or believe- It can also involve
discovering ho they act- 3nce that research is
completed! it can be used to determine ho to
market your product-
0hat is Market 2nforation?
%o kno the prices of the different commodities
in the market! as ell as the supply and
demand situation-
0hat is Market &egentation?
%he division of a market into different
homogeneous groups of consumers is knon as
market segmentation- %he purpose for
segmenting a market is to allo your marketing
program to focus on the subset of prospects
that are ;most likely; to purchase your offering-
If done properly this ill help to insure the
highest return for your marketing expenditures-
0hat is Branding?
%he essence of a product! its $uality and
competitiveness displayed in the form of letters!
symbols and colours is knon as branding-
0hat is Marketing?
%he process of planning and executing the
concepts! pricing! promotion and distribution of
ideas6goods6services to satisfy
individualDs6organi1ational goals is called
marketing-
1. .epo rate L @-A@?-/.ery )ecently
)bi/Muly And) has increased the base rates by A@
basis points/i-e )epo rate 5 )everse repo
rate)-*o its is @-@? and 0? respectively--! but
the $uestion paper is prepared before a month
so the anser ould be @-A@?-)
A- :ood Inflation in A>>G2C> L 1(K.
8- South Africa Currency L .and.
I)ountries4 )urrencies4 7residentLsM7MLsJ
0- (&, L Cross #oestic 7roduct.
I3inancialH Banking AcronysJ
@- A>CA 3lympics ill be held in L 6ondon.
=- Earth &ay is observes on L April 22nd.
I2portant #aysJ
B- *B:C L 1on 5anking finance copany-
H- India 2 ,alestine L 0ets Asia conflict.
G- Bear and Bulls related to L &tock Market-
C>- Special &raing )ights issued by L 2M3.
CC- %erm used in 4ockey L 7enalty )orner.
CA- Economic Survey is done for the year 2
2//-@1/.
C8- 7hich country facing Crisis in Europe L
Creece.
C0- 7omen"s )eservation in state assemblies L
!!K-
C@- Base rate ill be implemented from L Nuly
2/1/.
C=- Scheme related to )ural 4ealth Scheme L
1F.M.
CB- 7ho is not related to famous author L M 3
Fussain.
CH- India Bangladesh poer plant in hich city L
Ohulna.
CG- 7A&I in 7est Bengal 2 tri5al de$elopent
prograe.
A>- Chairman of C8th finance commission L
8iPay Oelkar.
AC- ,layer associated ith omen"s cricket L
Mithali .aP.
AA- India and Saudi Arabia signed pacts in L
:nergy &ector-
A8- 7hich country is not playing International
cricket Q )hina-
A0- :irst oman president of Costa )ica 2 6aura
)hinchilla.
A@- (overnment has granted C!A>> crore to L
Bundelkhand region.
A=- .iktor Oanukovych has been elected as L
7resident of Rkraine.
AB- Banking services to rural people termed as 2
3inancial 2nclusion.
AH- %o hich country India has given Cbillion JS
dollars L Bangladesh.
AG- %eams played in I,L final L )hennai &uper
Oings $s Mu5ai 2ndians.
8>- 7hich of the folloing is not related to
banking and finance L )ell fusion-
8C- 7hich country has reservation in parliament
for omen like India L 3rance-
8A- 7ho presented the Jnion budget A>C>2CC in
parliament L 7rana5 MukherPee
88- )ecently hich country celebrated
)abindranath %agore birthday L )hina.
80- 7hich of the folloing aard is not given in
the not the field of literature 2 ArPuna Awards.
8@- 7hich country ob#ected the meeting
beteen &alai Lama and Barack 3bama L
)hina.
8=- 7hich of the folloing told government
must cut its fiscal deficit to 8? 2 1!th 3inance
)oission.
8B- Ela Bhatt chosen for *iano ,eace ,ri1e!
she is from hich 3rganisation L &:0A.
8H- 7hich of the folloing is a book ritten by )
P *arayan L ,he 0orld of 1agaraP.
8G- 7ho on the best male actor in @@th :ilm
fare aards L Aita5h 5achchan-
0>- %he details of the companies financial
position in the annual report of a company is
knon as L 5alance sheet.
0C- 7hich of the folloing cup is not related to
Cricket L &cindia Cold cup-
Bank of Baroda 7ro5ationary Afficers
:<a.4 2//+
IFeld on %@1/@2//+J
Ceneral &ocio@:conoic H Banking
Awareness9 &ol$ed 7aper
1. .B2s open arket operation
transactions are carried out with a $iew to
regulateQ
/A) Li$uidity in the economy
/B) ,rices of essential commodities
/C) Inflation
/&) Borroing poer of the banks
/E) All the above
2. 0hen ore than one 5anks are allowing
credit facilities to one party in
coordination with each other under a
foral arrangeent4 the arrangeent is
generally known asB
/A) ,articipation
/B) Consortium
/C) Syndication
/&) 'ultiple banking
/E) *one of these
!. Apen arket operations4 one of the
easures taken 5y .B2 in order to control
credit
expansion in the economy means Q
/A) Sale or purchase of (ovt- securities
/B) Issuance of different types of bonds
/C) Auction of gold
/&) %o make available direct finance to
borroers
/E) *one of these
". ,he 5ank rate eansB
/A) )ate of interest charged by commercial
banks from borroers
/B) )ate of interest at hich commercial banks
discounted bills of their borroers
/C) )ate of interest alloed by commercial
banks on their deposits
/&) )ate at hich )BI purchases or rediscounts
bills of exchange of commercial banks
/E) *one of these
%. 0hat is an 2ndian #epository .eceipt ?
/A) A deposit account ith a ,ublic Sector Bank
/B) A depository account ith any of
&epositories in India
/C) An instrument in the form of depository
receipt created by an Indian depository against
underlying e$uity shares of the issuing
company
/&) An instrument in the form of deposit receipt
issued by Indian depositories
/E) *one of these
'. An instruent that deri$es its $alue
fro a specified underlying Icurrency4
gold4 stocks etc.J is known asB
/A) &erivative /B) Securitisation )eceipts
/C) 4edge :und /&) :actoring /E) .enture
Capital :unding
B- :iscal deficit isQ
/A) total income less (ovt- borroing
/B) total payments less total receipts
/C) total payments less capital receipts
/&) total expenditure less total receipts
excluding borroing
/E) *one of these
+. 2n the )apital Market4 the ter
ar5itrage is used with reference toB
/A) purchase of securities to cover the sale
/B) sale of securities to reduce the loss on
purchase
/C) simultaneous purchase and sale of
securities to make profits from price
/&) variation in different markets
/E) Any of the above
-. .e$erse repo eansB
/A) In#ecting li$uidity by the Central Bank of a
country through purchase of (ovt- securities
/B) Absorption of li$uidity from the market by
sale of (ovt- securities
/C) Balancing li$uidity ith a vie to enhancing
economic groth rate
/&) Improving the position of availability of the
securities in the market
/E) Any of the above
1/. ,he stance of .B2 onetary policy isB
/A) inflation control ith ade$uate li$uidity for
groth
/B) improving credit $uality of the Banks
/C) strengthening credit delivery mechanism
/&) supporting investment demand in the
economy
/E) Any of the above
11. )urrency &wap is an instruent to
anageB
/A) Currency risk
/B) interest rate risk
/C) currency and interest rate risk
/&) cash flos in different currencies
/E) All of the above
12. &u5@prie refers toB
/A) lending done by banks at rates belo ,L)
/B) funds raised by the banks at sub2Libor rates
/C) (roup of banks hich are not rated as prime
banks as per Banker"s Almanac
/&) lending done by financing institutions
including banks to customers not meeting ith
normally re$uired credit appraisal standards
/E) All of the above
1!. :uro Bond is an instruentB
/A) issued in the European market
/B) issued in Euro Currency
/C) issued in a country other than the country of
the currency of the Bond
/&) All of the above
/E) *one of these
1". Money 6aundering norally in$ol$esB
/A) placement of funds
/B) layering of funds
/C) integration of funds
/&) All of /A)! /B) and /C)
/E) *one of /A)! /B) and /C)
1%. ,he 2M3 and the 0orld Bank were
concei$ed as institutions toB
/A) strengthen international economic co2
operation and to help create a more stable and
prosperous global economy
/B) I': promotes international monetary
cooperation
/C) %he 7orld Bank promotes long term
economic development and poverty reduction
/&) All of /A)! /B) and /C)
/E) *one of /A)! /B) and /C)
1'. )apital Market .egulator isB
/A) )BI
/B) I)&A
/C) *SE
/&) BSE
/E) SEBI
1(. 2n the ter B.2)4 . stands forB
/A) )omania
/B) )a#ithan
/C) )ussia
/&) )egulation
/E) *one of these
CH- :&I refers toQ
/A) :ixed &eposit Interest
/B) :ixed &eposit Investment
/C) :oreign &irect Investment
/&) :uture &erivative Investment
/E) *one of these
1-. 0hat is )all Money ?
/A) 'oney borroed or lent for a day or over
night
/B) 'oney borroed for more than one day but
upto 8 days
/C) 'oney borroed for more than one day but
upto B days
/&) 'oney borroed for more than one day but
upto C0 days
/E) *one of these
2/. 0hich is the first 2ndian copany to 5e
listed in 1A&#AG ?
/A) )eliance
/B) %CS
/C) 4CL
/&) Infosys
/E) *one of these
21. 0hich of the following is the .egulator
of the credit rating agencies in 2ndia
/A) )BI
/B) SBI
/C) SI&BI
/&) SEBI
/E) *one of these
22. 0ho is Brand :ndorsing 7ersonality of
Bank of Baroda ?
/A) Muhi Chala
/B) Piran Bedi
/C) Amitabh Bachchan
/&) Papil &ev
/E) *one of these
2!. ,he 5randing line of Bank of Baroda is
B
/A) International Bank of India
/B) India"s International Bank
/C) India"s 'ultinational Bank
/&) 7orld"s local Bank
/E) *one of these
2". ,he logo of Bank of Baroda is known
asB
/A) Sun of Bank of Baroda
/B) Baroda Sun
/C) Bank of Baroda"s )ays
/&) Sunlight of Bank of Baroda
/E) *one of these
2%. 0hich of the following stateentsIsJ
isMare ,rue a5out the e<ports of )hina
which is a close copetitor of 2ndia ?
/i) China"s economic success is basically on the
fact that it exports cheaper goods to rich
nations like the JSA! etc-
/ii) In the year A>>B China"s exports became
almost 0>? of its (&,-
/iii) 7hen compared to India China"s share in
the 7orld Exports is more than 8>?
hereas India"s share is mere =? of the global
exports-
/A) 3nly /i)
/B) 3nly /ii)
/C) Both /i) and /ii)
/&) All /i)! /ii) and /iii)
/E) *one of these
2'. Ane of the aPor challenges 5anking
industry is facing these days is oney
laundering. 0hich of the following
actsMnors are launched 5y the 5anks to
pre$ent oney laundering in general ?
/A) Pno Oour Customer *orms
/B) Banking )egulation Act
/C) *egotiable Instrument Act
/&) *arcotics and ,sychotropic Substance Act
/E) *one of these
2(. 6ot of Banks in 2ndia these days are
offering M@Banking 3acility to their
custoers. 0hat is the full for of M in
M@Banking ?
/A) 'oney
/B) 'arginal
/C) 'essage
/&) 'utual :und
/E) 'obile ,hone
2+. 0hich of the following isMare true
a5out the &u5@7rie )risis ? I,he ter
was $ery uch in news recently.J
/i) It is a mortgage crisis referring to credit
default by the borroers-
/ii) Sub2,rime borroers ere those borroers
ho ere rated lo and ere high risk
borroers-
/iii) %his crisis originated because of negligence
in credit rating of the borroers-
/A) 3nly /i)
/B) 3nly /ii)
/C) 3nly /iii)
/&) All /i)! /ii) and /iii)
/E) *one of these
2-. 0hich of the following is not the part
of the structure of the 3inancial &yste in
2ndia ?
/A) Industrial :inance
/B) Agricultural :inance
/C) (overnment :inance
/&) &evelopment :inance
/E) ,ersonal :inance
!/. 0hich of the following is not the part
of the scheduled 5anking structure in
2ndia ?
/A) 'oney Lenders
/B) ,ublic Sector Banks
/C) ,rivate Sector Banks
/&) )egional )ural Banks
/E) State Co2operative Banks
!1. As we all know Co$t. of 2ndia collects
ta< re$enue on $arious acti$ities in the
country. 0hich of the following is a part of
the ta< re$enue of the Co$t. ?
/i) %ax on Income
/ii) %ax on Expenditure
/iii) %ax on ,roperty or Capital Asset
/iv) %ax on (oods and Services
/A) Both /i) and /iii) only
/B) Both /ii) and /iv) only
/C) All /i)! /ii)! /iii) and /iv)
/&) 3nly /ii)! /iii) and /iv)
/E) *one of these
!2. 0e $ery frequently read a5out &pecial
:conoic Dones I&:DsJ in newspapers.
,hese &:Ds were esta5lished with which of
the following o5Pecti$es ?
/i) %o attract foreign investment directly-
/ii) %o protect domestic market from direct
competition from multinationals-
/iii) %o provide more capital to agricultural and
allied activities-
/A) 3nly /i)
/B) 3nly /ii)
/C) 3nly /iii)
/&) All /i)! /ii) and /iii)
/E) *one of these
!!. 0hich of the following groups of
countries has alost %/K share in glo5al
eission of car5on e$ery year ?
/A) JS! China! India! South Africa
/B) India! China! )ussia! Britain
/C) South Africa! *epal! 'yanmar
/&) JS! )ussia! China 5 India
/E) *one of these
!". 0hich of the following correctly
descri5es the concept of 1uclear Bank
floated 5y 2nternational Atoic :nergy
Agency ?
/i) It is a nuclear fuel bank to be shared by all
the nations #ointly-
/ii) It is a facility to help nations in enrichment
of uranium-
/iii) It is an agency hich ill keep a close vigil
on the nuclear programme of all the nations-
/A) 3nly /i)
/B) 3nly /ii)
/C) Both /i) and /iii) only
/&) 3nly /iii)
/E) Both /i) and /ii) only
!%. Many ties we read a5out 3uture
,rading in newspapers. 0hat is 3uture
,rading ?
/i) It is nothing but a trade beteen any to
stock exchanges herein it is decided to
purchase the stocks of each other on a fixed
price throughout the year-
/ii) It is an agreement beteen to parties to
buy or sell an underlying asset in the future
at a predetermined price-
/iii) It is an agreement beteen stock
exchanges that they ill not trade the stocks of
each
other under any circumstances in future or for a
given period of time-
/A) 3nly /i)
/B) 3nly /ii)
/C) 3nly /iii)
/&) All /i)! /ii) and /iii)
/E) *one of these
!'. 2nflation in 2ndia is easured on which
of the following inde<esMindicators
/A) Cost of Living Index /C3LI)
/B) Consumer ,rice Index /C,I)
/C) (ross &omestic ,roduct
/&) 7holesale ,rice Index /7,I)
/E) *one of these
!(. As per the reports pu5lished in the
newspapers a section of society staged a
deonstration at the $enue of the C@+
&uit recently. 0hat wasMwere the
issues towards which these deonstrators
were trying to draw the attention of C@+
leaders ?
/i) :ood shortage hich has taken @> million
people in its grip-
/ii) Inflation hich has gone up substantially
across the (lobe-
/iii) JSA"s consistent presence in Ira$-
/A) 3nly /i)
/B) 3nly /ii)
/C) 3nly /iii)
/&) Both /i) and /ii) only
/E) *one of these
!+. Fillary )linton forally suspended her
capaign to ensure election of who
aongst the following for the ne<t
7resident of R&A ?
/A) (eorge Bush
/B) Barack 3bama
/C) Mohn 'cCain
/&) Bill Clinton
/E) *one of these
!-. Fugo )ha$e* whose nae was recently
in news is theB
/A) ,resident of Congo
/B) ,rime 'inister of Jganda
/C) ,resident of .ene1uela
/&) ,rime 'inister of Bra1il
/E) *one of these
"/. ,he Co$t. of 2ndia has raised the
aount of the 6oan 0ai$er to the farers
5y 2/K. 1ow the aount is nearlyB
/A) )s- =>!>>> crore
/B) )s- =@!>>> crore
/C) )s- BA!>>> crore
/&) )s- B=!>>> crore
/E) )s- H>!>>> crore
"1. #eliitation )oission has ade a
recoendation that ne<t )ensus should
5e 7anchayat@wise. 0hen is the ne<t
)ensus due ?
/A) A>C>
/B) A>CC
/C) A>CA
/&) A>C8
/E) A>C@
"2. ,he 0orld Fealth Arganisation has
urged that ad$ertiseents of which of the
following should 5e 5anned to protect
youth fro 5ad effects of the sae ?
/A) %obacco
/B) Alcoholic drinks
/C) Munk :ood
/&) Soft drinks ith chemical preservatives
/E) *one of these
"!. 0hich of the following countries has
allocated a huge aount of R& S 1/ 5illion
to pro$ide relief to its earthquake
$ictis ?
/A) Mapan
/B) South Porea
/C) China
/&) South Africa
/E) *one of these
"". 2ndia and 1epal ha$e any
agreeents on sharing of the water of
$arious ri$ers. 0hich of the following
ri$ers is not co$ered under these
agreeents ?
/A) Posi
/B) (andak
/C) (anga
/&) 'ahakali
/E) All these rivers are covered
"%. 0hich of the following naes is not
closely associated with space prograe
of 2ndia or any other country ?
/A) CA)%3SA%
/B) *LS L @
/C) )JBI* L H
/&) (SL.
/E) SC3,E
"'. 8iPay Fa*are ,rophy is associated with
the gae ofB
/A) 4ockey
/B) Cricket
/C) Badminton
/&) :ootball
/E) (olf
"(. 0hich of the following was the thee
of the Alypic ,orch ?
/A) Mourney of 4armony
/B) (reen 7orld Clean 7orld
/C) Mourney of ,eace
/&) Mourney for 4unger2free 7orld
/E) *one of these
"+. 0hich of the following schees is not
a social de$elopent &chee ?
/A) Indira Aas Oo#ana
/B) 'id &ay 'eal
/C) Bharat *irman Oo#ana
/&) Sarva Shiksha Abhiyan
/E) All are social schemes
"-. 0hich of the following is not a e5er
of the A&:A1 ?
/A) 'alaysia
/B) Indonesia
/C) .ietnam
/&) Britain
/E) Singapore
%/.0hich of the following Awards are
gi$en for e<cellence in the field of &ports
/A) Palinga ,ri1e
/B) Shanti Sarup Bhatnagar Aard
/C) Ar#un Aard
/&) ,ulit1er ,ri1e
/E) *one of these
Ansers +
C- /E) A- /B) 8- /A) 0- /&) @- /C) =- /C) B- /&) H- /C)
G- /A) C>- /E)
CC- /&) CA- /&) C8- /C) C0- /&) C@- /&) C=- /E) CB-
/C) CH- /C) CG- /A) A>- /&)
AC- /&) AA- /E) A8- /B) A0- /B) A@- /C) A=- /E) AB-
/E) AH- /&) AG- /E) 8>- /A)
8C- /C) 8A- /A) 88- /&) 80- /B) 8@- /B) 8=- /&) 8B-
/B) 8H- /B) 8G- /C) 0>- /A)
0C- /B) 0A- /A) 08- /C) 00- /C) 0@- /E) 0=- /B) 0B-
/A) 0H- /C) 0G- /&) @>- /C