J A N I C E L L .

M A R B E L L A
#776 Zone 6 Anislag, Daraga, Albay, Philippines 4501
Mobile No: +639174214298
Email Address: jll_marbella@yahoo.com
O B J E C T I V E
To utilize my education and skills with a growing and dynamic frm
E M P L O Y M E N T H I S T O R Y
ICL Corporate Course Consultant
Informatics Computer Institute
2
nd
Flr. GTS Bldg., Rizal St., Old Albay, Legazpi City
August 1, 2005 currently employed
Responsible for building and maintaining customer database that includes corporate accounts,
through varied creative sales and marketing activities and customer care strategies
Develop and deliver informative sales presentations based on customer needs
Utilize customer-focused selling techniques by assessing customer knowledge
Participate in eforts geared towards meeting customer expectations
Build customer loyalty; After-sales support and consistently addressing customer needs
Strictly implement the systems, processes and procedures related to enrollment and payment
collections
Handles Account Receivable efectively through a systematic collection system
Maintain current, approved merchandise promotional materials used in sales presentation and
communicate merchandise needs and requirements to the Services Ofcer
Part-time Lecturer
Informatics Computer Institute
2
nd
Flr. GTS Bldg., Rizal St., Old Albay, Legazpi City
August December, 2006
Handled the subject class of CS111: Computers and Information Processing for Advanced Diploma in
Computer Science. Prepared lessons and exams good for 54 hours.
Ofce Assistant
Palmas Agri-Business, Inc. (PABI)
Regional Processing Center- Magnolia Poultry Dressing Plant, Anislag, Daraga, Albay
April May 2005
Requested to furnish the company manual wherein proper coordination with department heads and
managers was highly required specifcally to San Miguel Corporation. The job was ofered
immediately after I have fnished my bachelor degree.
Telemarketer
Chowking (Jollibee Corporation)
Pacifc Mall, Legazpi City
February July 2003
Responsible of sales and marketing strategy to collate additional revenue through delivery service.
This was a part-time job for workaholic student.
Ofce Assistant
Shelmed Cottage Treasures (Handicraft Exporter)
Lotivio St., Daraga, Albay
May June 2002
Work with international handicraft exporter which dealt on negotiation on sales innovation. At the
same time, act as personal secretary of vice president of the company. The job was a summer program
of Department of Labor and Employment (DOLE) in partnership with diferent private industry.
E D U C A T I O N
Master in Management (Currently Enrolled)
Bicol University Graduate School, Legazpi City
Bachelor in Science Major in Computer Science (June 2001 to March 2005)
Bicol University College of Science Legazpi City
Thesis Title: Geographic Information System on Industries of Legazpi City
Secondary (June 1997- March 2001)
Anislag National High School, Anislag, Daraga,Albay
Elementary (June 1991- March 1997)
Anislag Elementary School, Anislag, Daraga,Albay
S H O R T - T E R M C O U R S E S
Web Studio Programs Adobe Photoshop (April 24 May 11, 2006)
Informatics Computer Institute, Legazpi Center, Philippines
Web Studio Programs Macromedia Flash MX (October 22- November 19, 2006)
Informatics Computer Institute, Legazpi Center, Philippines
Automotive Driving (June to October, 2006)
Bicol University College of Industrial Technology, Legazpi City
PC Troubleshooting (July 8, 2006)
Informatics Institute Computer, Legazpi Center, Philippines
A C H I E V E M E N T S / A C T I V I T I E S
PC Operations, National Certifcate Level II, Philippine TVET Qualifcation and Certifcation
System (Certifcate # 070501020511 DOLE, TESDA), July 6, 2007
Organizer, PHP Web Programming Seminar
Informatics Computer Institute, Legazpi City, January 21, 2007
IT Support (Informatics Team) 4
th
Farmers & Fisherfolks Celebration AGRI-FIESTA 2006,
Provincial Government of Albay thru Provincial Agricultural Services,
Peoples Hall, Capitol Bldg., Legazpi City (May 16, 2006)
Organizer, Webpage Designing using Macromedia Flash MX and Dreamweaver MX
Informatics Computer Institute, Legazpi City (March 29,2006)
2003 Miss Intrams, Search for Mr.&Miss BUCSI, Bicol University College of Science, Legazpi City
1
st
Honorable Mention, Batch 2001, Anislag National High School, Anislag, Daraga, Albay
2000 Qualifer, National Schools Press Conference, Tacloban City
2
nd
Honorable Mention, Batch 1997, Anislag Elementary School, Anislag, Daraga, Albay
S K I L L S
2 years experience in Sales and Marketing
Customer Service Oriented
Good business ethics and has innate
excellent interpersonal skills
Excellent oral and written
communication and presentation skills
Detail oriented, fexible, results oriented
Has initiative with a high sense of urgency
and can work under pressure
Team player, displays leadership potential
and can work with minimum
supervision
PC Operations (Cert# 070501020511 - National Certifcate II, Philippine TVET
Qualifcation and Certifcation System DOLE, TESDA)
Participate in workplace
communication
Work in a team environment
Practice career professionalism
Practice occupational health and
safety procedures
Apply quality standards
Operate a personal computer
Operate a word processing application
Use e-mail and search the web using
browsers
Operate a spreadsheet application
Operate a presentation package
Computer Profciency
Hypertext Mark-Up Language (HTML)
Adobe Photoshop CS
Macromedia Flash MX
other computer software application (MIS)
P E R S O N A L D A T A
Date of Birth : August 4, 1984
Nationality : Filipino
Gender: : Female
Civil Status : Single
Height : 52 feet
Weight: : 48 kilos
Blood Type : A
Religion : Roman Catholic
References are available upon request.
I hereby certify that the above information are true and correct to the best of my knowledge.
JANICE LL. MARBELLA