Stickjaw 38.14% Stickjaw 32.67% CudChew 34.87% CudChew 37.73% StickEmUp 24.44% StickEmUp 26.12% Others 2.55% Others 3.48% Exhibit 3 Sample Size 10500 Transaction > Consumer Consumer Consumer Consumer asks for a takes brand asks for aspecifies a price brand and given by brand which and takes a takes it shopkeeper is out of stock brand within Brand & does not buy the price limit Stickjaw 2,177 749 850 229 CudChew 640 2,709 9 305 StickEmUp 0 2,233 5 327 Others 11 70 0 186 Exhibit 4 Sample Size 13500 Transaction > Consumer Consumer Consumer Consumer asks for a takes brand asks for aspecifies a price brand and given by brand which and takes a takes it shopkeeper is out of stock brand within Brand & does not buy the price limit Stickjaw 2,802 712 590 305 CudChew 420 4,216 27 432 StickEmUp 0 3,066 19 440 Others 8 108 0 355 Market Share (2005) Market Share (2006) Transactions at Retail Outlets (2005) Transactions at Retail Outlets (2006) Sample Size 10500 Transaction >Loyal Customers Not LoyalPrice Conscious Loyal Customers Brand Brand Stickjaw 3,027 749 229 Stickjaw CudChew 649 2,709 305 CudChew StickEmUp 5 2,233 327 StickEmUp Others 11 70 186 Others Total 3,692 5,761 1,047 Sample Size 13500 Transaction >Loyal Customers Not LoyalPrice Conscious Loyal Customers Brand Brand Stickjaw 3,392 712 305 Stickjaw CudChew 447 4,216 432 CudChew StickEmUp 19 3,066 440 StickEmUp Others 8 108 355 Others Total 3,866 8,102 1,532 If we lose market share, 1. We are losing to competition 2. The product is becoming a commodity 3. Both of the above If the 'Loyal customers' didnt shrunk, then 2005 3027 3239 2006 3392 2638 Base 13500 10500 Thus, loyalty of customers has increased for Stick Jaw. It is not losing competition. Chewing gum is becoming a commodity. Transactions at Retail Outlets (2005) Transactions at Retail Outlets (2006) Transactions at Retail Outlets (2006) Transactions at Retail Outlets (2005) Loyal Customers Not LoyalPrice Conscious 35.16% 54.87% 9.97% 81.99% 13.00% 21.87% 17.58% 47.02% 29.13% 0.14% 38.76% 31.23% 0.30% 1.22% 17.77% Loyal Customers Not LoyalPrice Conscious 28.64% 60.01% 11.35% 87.74% 8.79% 19.91% 11.56% 52.04% 28.20% 0.49% 37.84% 28.72% 0.21% 1.33% 23.17% Thus, loyalty of customers has increased for Stick Jaw. It is not losing competition. Chewing gum is becoming a commodity. Transactions at Retail Outlets (2006) Transactions at Retail Outlets (2005)