Here are a few things to try. In the following commands, C: represents the hard disk and D: the CD/DVD drive, change them as necessary to suit your configuration. . !oot the "# CD and select the first repair option $%& which will take you to the %ecovery Console. 'ow copy the missing/corrupt file from the CD to your hard disk (y typing )copy D:*i+,-*ntoskrnl.e.e C:*/indows*system+0*ntoskrnl.e.e1 $not the 2uotes (ut the two spaces& and press 3nter. 0. If you can only find ntoskrnl.e.4 on the CD then the file needs to (e e.panded (y typing )e.pand D:*i+,-*ntoskrnl.e.4 C:*/indows*system+0*ntoskrnl.e.e1 $not the 2uotes (ut the two spaces& and press 3nter. If and 0 a(ove do not work, rename the file (y typing )ren C:*/indows*system+0*ntoskrnl.e.e C:*/indows*system+0*ntoskrnl.old1 $not the 2uotes (ut the two spaces& and press 3nter. 5hen try again. +. If it1s still not working, type chkdsk /r $note the space& and press 3nter. 6. 5ry method 0 as outlined here http://support.microsoft.com/k(/+6677