[1] Gianpaolo Carraro, Fred Chong. "Software as a Service (SaaS): An Enterprise
Perspective". Microsoft Corporation. http://msdn.microsoft.com/en-us/library/aa9 05332.aspx. [2] Bezemer, Cor-Paul, Andy Zaidman. "Challenges of Reengineering into Multi-Ten ant SaaS Applications." TUD-SERG. 2010 [3] Dubey, Abhijit, Dilip Wagle. "Delivering software as a service". The McKinsey Quarterly 6 (2007): 2007 [4] Jae Yoo Lee, Jung Woo Lee, Du Wan Cheun, Soo Dong Kim. A Quality Model for Ev aluating Software-as-a-Service in Cloud Computing. Seventh ACIS International Con ference on Software Engineering Research. Management and Applications. 2009 [5] Pang Xiong Wen, Li Dong. Quality Model for Evaluating SaaS Service. Fourth Int ernational Conference on Emerging Intelligent Data and Web Technologies. 2013 [6] Sarbojit Banerjee, Shivam Jain. "A survey on Software as a service (SaaS) us ing quality model in cloud computing". International Journal of Engineering and Computer Science. 2014 [7] D. Galin. Software Quality Assurance : From theory to implementation. Pearson Education Limited. London. 2004 [8] IEEE Standard for Software Quality Assurance Plans. IEEE Std 730-1998. Insti tute of Electrical and Electronics Engineers. New York. 1998 [9] R. Pressman, Scott. Software Engineering: A Practioners Approach (Sixth, Inter national Ed.). Mc. Graw-Hill Education. 2005. [10] JD. Musa, A. Iannino, and K. Okutomo. Engineering and Managing Software with Reliability Measures. Mc. Graw-Hill. Australia. 1987. Model baru yang dapat digunakan untuk menilai kualitas perangkat lunak spesifik (HRM) berbasis SaaS.