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Question 4

What else could MCI have done to restore


investor and customer confidence in the
wake of the accounting scandal?
Answer for Q.4
• Establish a code of ethics
• Support code of ethics with extensive training for
every member of the organization
• Hire an ethics officer
• Celebrate and reward the ethical behavior
demonstrated by employees
• Promote organization’s commitment to ethical
behavior
• Continue to monitor the behavior as you grow

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