3GPP TS 32.410 V9.0.

0 (2009-09)
Technical Specification
3rd Generation Partnership Project;
Technical Specification Group Services and System Aspects;
Telecommunication management;
Key Performance Indicators (KPI for !"TS and GS"
(#elease $
The present document has been developed within the 3
rd
Generation Partnership Project (3GPP
TM
) and may be further elaborated for the purposes of 3GPP.
The present document has not been subject to any approval process by the 3GPP

Orani!ational Partners and shall not be implemented.
This "pecification is provided for future development wor# within 3GPP

only. The Orani!ational Partners accept no liability for any use of this
"pecification.
"pecifications and reports for implementation of the 3GPP
TM
system should be obtained via the 3GPP Orani!ational Partners$ Publications Offices.
3GPP
%eywords
GSM, UMTS, management, performance
3GPP
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The copyriht and the foreoin restriction e(tend to reproduction in all media.
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3GPP TS 3%&'() *$&)&) (%))$+)$ % #elease $
-ontent$
7oreword..........................................................................................................................................................
&ntroduction......................................................................................................................................................
8 "cope......................................................................................................................................................
* /eferences..............................................................................................................................................
3 .bbreviations.........................................................................................................................................
9 %P& Overview.........................................................................................................................................
: %P& definitions and template..................................................................................................................
; <eader= %P& name..................................................................................................................................
> .ccessibility %P&..................................................................................................................................
>.8 /.0 2stablishment "uccess /ate.....................................................................................................................
>.8.8 /.0 2stablishment "uccess /ate for "peech...................................................................................................
>.8.* /.0 2stablishment "uccess /ate for ?ideotelephony.....................................................................................
>.* //1 1onnection 2stablishment "uccess /ate..................................................................................................
>.3 3T/.' "ervice .ccess "uccess /ate..............................................................................................................
>.9 G2/.' "ervice .ccess "uccess /ate for 1" @omain.....................................................................................
>.: G"M P@P 1onte(t .ctivation "uccess /ate.....................................................................................................
>.; 3MT" P@P 1onte(t .ctivation "uccess /ate...................................................................................................
>.> 3MT" "witched 1all "uccess /ate...................................................................................................................
A /etainability %P&..................................................................................................................................
A.8 /.0 .bnormal /elease /ate............................................................................................................................
A.* G2/.' "ervice .bnormal /elease /ate..........................................................................................................
A.3 1ombined *G 3G 1all @rop /atio...............................................................................................................................
, Mobility %P&.........................................................................................................................................
,.8 "oft <andover "uccess /ate..............................................................................................................................
,.* Outoin &ntraBsystem <ard <andover "uccess /ate.......................................................................................
,.3 Outoin &nter /.T <andover "uccess /ate for 1" @omain...........................................................................
,.9 Outoin &nter /.T <andover "uccess /ate for P" @omain...........................................................................
,.: <andover "uccess /ate (0"1 and 1ell)............................................................................................................
8+ 3tili!ation %P&.....................................................................................................................................
8+.8 Percentae of 2stablished /.0s- 1" "peech....................................................................................................
8+.* Percentae of 2stablished /.0s- 1" ;9#bps (?ideotelephony).......................................................................
8+.3 Percentae of 2stablished /.0s- TotalP".........................................................................................................
88 .vailability %P&.................................................................................................................................................
88.8 3T/.' 1ell .vailability.............................................................................................................................
Annex A (informative): Use case for KPI............................................................................................
..8 3se 1ase for /.0 2stablishment "uccess /ate................................................................................................
..8.8 3se 1ase for /.0 2stablishment "uccess /ate for "P221<..........................................................................
..8.* 3se 1ase for /.0 2stablishment "uccess /ate for ?ideotelephony................................................................
..* 3se 1ase for //1 1onnection 2stablishment "uccess /ate.............................................................................
..3 3se 1ase for 3T/.' "ervice .ccess "uccess /ate.........................................................................................
..9 3se 1ase for "oft <andover "uccess /ate........................................................................................................
..: 3se 1ase for Outoin &ntraBsystem <ard <andover "uccess /ate..................................................................
..; 3se 1ase for Outoin &nter /.T <andover "uccess /ate for 1" @omain.....................................................
..> 3se 1ase for Outoin &nter /.T <andover "uccess /ate for P" @omain......................................................
..A 3se 1ase G2/.' "ervice .ccess "uccess /ate for 1" @omain.....................................................................
.., 3se 1ase for G"M P@P 1onte(t .ctivation "uccess /ate...............................................................................
..8+ 3se 1ase for /.0 .bnormal /elease /ate.......................................................................................................
..88 G2/.' "ervice .bnormal /elease /ate..........................................................................................................
..8* <andover "uccess /ate (0"1 and 1ell)............................................................................................................
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ 3 #elease $
..83 3MT" P@P 1onte(t .ctivation "uccess /ate...................................................................................................
..89 3MT" "witched 1all "uccess /ate...................................................................................................................
..8: 3T/.' 1ell .vailability..................................................................................................................................
..8; Percentae of 2stablished /.0s.......................................................................................................................
..8> 1ombined *G 3G 1all @rop /atio /atio...........................................................................................................
Annex B (informative): Change history..............................................................................................
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ ' #elease $
+ore4or#
This Technical "pecification has been produced by the 3
rd
Generation Partnership Project (3GPP).
The contents of the present document are subject to continuin wor# within the T"G and may chane followin formal
T"G approval. "hould the T"G modify the contents of the present document- it will be reBreleased by the T"G with an
identifyin chane of release date and an increase in version number as follows=
?ersion (.y.!
where=
( the first diit=
8 presented to T"G for informationC
* presented to T"G for approvalC
3 or reater indicates T"G approved document under chane control.
y the second diit is incremented for all chanes of substance- i.e. technical enhancements- corrections-
updates- etc.
! the third diit is incremented when editorial only chanes have been incorporated in the document.
5ntro#"ct&on
%ey Performance &ndicators (%P&) emanate from strateic oals of enterprise- and cascade throuh the entire
orani!ation.
%P&s are specified throuh definition and measurement of #ey parameters of inputDoutput of internal networ# system
andDor maintenance E operation proress of an enterprise.
%P&s are primary metrics to evaluate process performance as indicators of Fuantitative manaement- and to measure
proress towards the enterprise$s oals.
1ompetition in the liberali!ed telecommunications mar#ets and customer reFuirements for more comple( services are
leadin to a reater emphasis on the provision of efficient customer service.
To achieve this oal- telecommunication operators have found the "ervice 5evel .reement ("5.) solution.
&n the Performance Manaement hierarchy- "5. is supported by %G&C %G& is supported by %P&C and %P& is supported
by networ# performance data from 'etwor# 2lements.
Performance measurements are specified in 3GPP T" 3*.9+9 H8I- T" 3*.9+: H*I- T" 3*.9+; H3I- T" 3*.9+> H9I-
T" 3*.9+A H:I- T" 3*.9+, H;I and T" :*.9+* H>I.
%P& definitions include hih level %P&s that are common across G"M and 3MT" etc and %P&s that are related to
specific networ# techniFues.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ , #elease $
1 Scope
The present document specifies %ey Performance &ndicators (%P&s) for G"M- 3MT"- etc.
%P& definitions include hih level %P&s that are=
a) common across G"M and 3MT" networ#sC and
b) specific to networ# techniFues such as G"M and 3MT" networ#s.
2 !eference$
The followin documents contain provisions which- throuh reference in this te(t- constitute provisions of the present
document.
/eferences are either specific (identified by date of publication- edition number- version number- etc.) or
nonBspecific.
7or a specific reference- subseFuent revisions do not apply.
7or a nonBspecific reference- the latest version applies. &n the case of a reference to a 3GPP document (includin
a G"M document)- a nonBspecific reference implicitly refers to the latest version of that document in the same
Release as the present document.
H8I 3GPP T" 3*.9+9= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements B @efinitions and templateJ.
H*I 3GPP T" 3*.9+:= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements 3niversal Terrestrial /adio .ccess 'etwor# (3T/.') J.
H3I 3GPP T" 3*.9+;= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements 1ore 'etwor# (1') Pac#et "witched (P") domainJ.
H9I 3GPP T" 3*.9+>= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements 1ore 'etwor# (1') 1ircuit "witched (1") domainJ.
H:I 3GPP T" 3*.9+A= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements TeleserviceJ.
H;I 3GPP T" 3*.9+,= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements &P Multimedia "ubsystem (&M") J.
H>I 3GPP T" :*.9+*= JTelecommunication manaementC Performance Manaement (PM)C
Performance measurements B G"MJ.
HAI 3GPP T/ 3*.A89= JTelecommunication manaementC 3T/.' and G2/.' %ey Performance
&ndicators (%P&)J.
H,I &T3BT /ecommendation 2.A++= JTerms and definitions related to Fuality of service and networ#
performance includin dependabilityJ.
H8+I TM7 G0,8>= J"5. manaement handboo#- release *.:J- Kuly *++:.
H88I TM7 G0,*3= JLireless service measurements handboo#J- version 3.+- March *++9.
H8*I 3GPP T" *:.338= J/adio /esource 1ontrol (//1)C Protocol specificationJ.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ - #elease $
3 )**re6&at&on$
7or the purposes of the present document- the followin abbreviations apply=
052/ 0loc# 2rror /ate
1' 1ore 'etwor#
1" 1ircuit "witched
G2/.' G"M 2@G2 /adio .ccess 'etwor#
G"M Global "ystem for Mobile 1ommunications
&M" &P Multimedia "ubsystem
%P& %ey Performance &ndicator
%G& %ey Guality &ndicator
P" Pac#et "witched
/.0 /adio .ccess 0earer
"5. "ervice 5evel .reement
TM7 TeleManaement 7orum
3MT" 3niversal Mobile Telecommunications "ystem
3T/.' 3MT" /adio .ccess 'etwor#
4 7P5 86er6&e4
%ey performance indicators (%P&) must emanate from the stratey oals of enterprise and cascade throuh the
orani!ation. %P&s are defined throuh the definition and measurement of #ey parameters of input and output of internal
networ# system andDor maintenance E operation proress of enterprise. %P&s are considered to be primary metrics to
evaluate process performance as indicators of Fuantitative manaement- and to measure proress toward enterprise
oals.
7or operators- competition in the liberali!ed telecommunications mar#ets and the reFuirements of customers for more
comple( services are leadin to a reater emphasis on the provision of efficient customer service. The efficiency of
customer service is embodied by customer perception and ood customer relations.
.ccordin to TM7 (TeleManaement 7orum) contributions- "5.s ("ervice 5evel .reement- "ee in TM7 G0,8> H8+I)
can contribute to determinin how customer care is perceived and aidin service providers in attractin customers and
maintainin customer loyalty. . "5. is an element of a formal- neotiated contract between two parties- vi!.- a service
provider and a customer. &t documents the common understandin of all aspects of the service and the roles and
responsibilities of both parties from service orderin to service termination. "5.s can include many aspects of a
service- such as performance objectives- customer care procedures- billin arranements- service provisionin
reFuirements- etc.
"5.s are supported by service or product %G&s. "ervice %G&s are the #ey indicators of the service element
performance- and used as the primary input for manaement of internal or supplierDpartner "5.s that calculate actual
service delivery Fuality aainst desin tarets or in the case of supplierDpartner contractual areements. "ervice %G&s
provide the main source of data for the product %G&s that are reFuired to manae product Fuality and support the
contractual "5.s with the customer. ("ee in TM7 G0,*3 H88I)
%G&s are supported by %P&s that are an indication of service resource performance.
%P& is proved by areation of networ# performance data from networ# elements.
Performance hierarchy is shown as fiure 8.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ . #elease $
/igure (0 Key Indicator 1ierarchy (see in T"/ G2$(. 3()4
&n detail to support customer "5.s- %P& should be used to evaluate user$s deree of satisfaction with the service
provided. The user$s deree of satisfaction depends on Fuality of service that is on the user$s perception of the service
performance= the support- the operability- the serveability and the security ("ee in &T3BT /ecommendation 2.A++ H,I).
&n the present document- %P& is only used to evaluate the service serveability performance. The service serveability
performance is further subdivided into three terms= service accessibility- retainability and interity performance.
7rom networ# performance point of view- serveability performance depends on trafficability performance that is the
combined aspects of availability- reliability- maintainability and maintenance support performance. "o that %P&s defined
in the present document are widely used for networ# performance monitorin and Fuality benchmar#in- such as handB
off success rate- call dropBrate- hold time- and conestion are continuously monitored to provide indicators of areas that
miht reFuire tunin.
%P& is only valid when performance related data is nonB!ero or nonBnull.
7P5 #ef&n&t&on$ an# temp'ate
Lhen definin %P&s the followin information needs to be considered=
Type of the KPI= The different %P& types are already define in 3GPP T/ 3*.A89 HAI (/.T&O- M2.'- 13M). Lhen a
%P& is defined the %P& should be classified as one of the %P& types defined in T/ 3*.A89 HAI.
KPI Category= The followin %P& cateories should be defined=
serveability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
o .ccessibility= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
o /etainability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
o &nterity= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
.vailability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
o /eliability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ 5 #elease $
o Maintainability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
o 3tili!ation= it indicates the utili!ation of networ# resource- such as throuhput on specific
interface.
o Mobility= it contains the <andover related %P&s.
Lhen a %P& is defined- the %P& should be classified into one of the above defined %P& cateory.
O!ect of the KPI: The %P& can be calculated on networ# level (G"M networ# or 3MT" networ#-). This field of the
template should indicate whether the %P& is applicable for which types of networ#. The field can have one or more of
the followin networ# types=
3T/.'.
G2/.'.
1" core.
P" core.
&M".
&t is important that the %P& defined should be calculated always on networ# level and not on 'etwor# 2lement level.
&f a %P& uses a term that is not clearly defined- that term shall be added to the terms section of present document.
6 9ea#er/ 7P5 name
a) 5on name (Mandatory)= This field shall contain the lon and descriptive name of the %P&.
b) @escription (Mandatory)= This field shall contain the description of the %P&.
Lithin this field it should be iven if the %P& is focusin on networ# or user view.
c) 5oical formula definition (Mandatory)=
The loical formula should describe what the %P& formula is in loical way. The description of the formula is
iven in a written te(tual format without any measurement or counter names. 2.. a success rate %P&$s loical
formula is the successful event divided by all event.
d) Physical formula definition (Optional)=
This field should contain the %P& formula description usin the 3GPP defined counter names.
This field can be used only if the counters needed for the %P& formula is defined in any of the 3GPP T" for
performance measurements (T" 3*.9+9 H8I- T" 3*.9+: H*I- T" 3*.9+; H3I- T" 3*.9+> H9I- T" 3*.9+A H:I- T"
3*.9+, H;I- T" :*.9+* H>I)
e) Measurement names used for the %P& (Optional)=
This section should list the measurement names used for the %P&.
This section can be filled out only when the underlyin measurements for the %P& formula can be defined- i.e.
physical formula definition is available.
f) %P& Object (mandatory)
This section shall describe the object of the %P&. The object of the %P& is one or some of the followin=
3T/.'-
G2/.'-
1" core-
P" core-
&M".
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ $ #elease $
The field can have multiple selection- e.. for a networ# level end to end %P& the selection can be 3T/.'MP"
core networ#.
) %P& cateory (mandatory)
This section contains the classification of the %P& into one of the followin defined %P& cateories=
.ccessibility= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
/etainability= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
&nterity= "ee the definition in &T3BT /ecommendation 2.A++ H,I.
0asically &nterity %P& cateory is the connection Fuality related %P&s- li#e 052/.
Mobility= This %P& cateory contains the <andover and 5ocation 3pdate related %P&s.
/esource= This %P& cateory should contain the traffic utilisation of the interfaces and throuhput
measurements on networ# level.
h) 3nit of the %P& (mandatory)
This section describes the unit of the %P&. The unit can be one of the followin=
percentae-
time interval (second or millisecond)-
2rlan-
#bitDs.
i) Type of the %P& (Mandatory)
This section describes the type of the %P&. The %P& type can be one of the followin=
M2.'= This %P& is produced to reflect a mean measurement value based on a number of sample results.
/.T&O= %P& is produced to reflect the percentae of a specific case occurrence to all the cases.
13M= This %P& is produced to reflect a cumulative measurement which is always increasin.
j) /emar#= (Optional)
This field is for any further information that is needed for the %P& definition.
<ere it is proposed to define any additional information that would be needed for the %P& definitionC e.. the
definition of a call in 3T/.'.
2 )cce$$&*&'&t: 7P5
2.1 !); .$ta*'&$(ment S"cce$$ !ate
a) /.0 establishment success rate.
b) This %P& describes the ratio of all successful /.0 establishments to /.0 establishment attempts for 3T/.'
networ# and is used to evaluate service accessibility across 3T/.'.
c) This %P& is obtained by the number of all successful /.0 establishments divided by the total number of attempted
/.0 establishments.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ () #elease $
d)

'

+
+
+

type
type
type AttEstabPS RAB type AttEstabCS RAB
type SQueuing SuccEstabP RAB
type SNoQueuing SuccEstabP RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
RabEstabSR
I .H . I .H .
I .H .
I .H .
I .H .
I .H .
typeN1onv- "trm- &ntact- 0rdO
e) 1"=
/.0..tt2stab1".1onv- /.0..tt2stab1"."trm- /.0..tt2stab1".&ntact- /.0..tt2stab1".0rd-
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"Gueuin.1onv-
/.0."ucc2stab1"'oGueuin."trm- /.0."ucc2stab1"Gueuin."trm-
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"Gueuin.&ntact-
/.0."ucc2stab1"'oGueuin.0rd- /.0."ucc2stab1"Gueuin.0rd ("ee in T" 3*.9+: H*I)
P"=
/.0..tt2stabP".1onv- /.0..tt2stabP"."trm- /.0..tt2stabP".&ntact- /.0..tt2stabP".0rd-
/.0."ucc2stabP"'oGueuin.1onv- /.0."ucc2stabP"Gueuin.1onv-
/.0."ucc2stabP"'oGueuin."trm- /.0."ucc2stabP"Gueuin."trm-
/.0."ucc2stabP"'oGueuin.&ntact- /.0."ucc2stabP"Gueuin.&ntact-
/.0."ucc2stabP"'oGueuin.0rd- /.0."ucc2stabP"Gueuin.0rd. ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) .ccessibility.
h) Percentae.
i) /.T&O.
2.1.1 !); .$ta*'&$(ment S"cce$$ !ate for Speec(
a) /.0 establishment success rate for speech.
b) This %P& describes the ratio of all successful conversational speech related /.0 establishments to conversational
speech related /.0 establishment attempts for 3T/.' networ# and is used to evaluate speech service
accessibility across 3T/.'.
c) This %P& is obtained by the number of all successful conversational speech related /.0 establishments divided by
the total number of attempted conversational speech related /.0 establishments.
d)

'

+
+

type
type
type AttEstabCS RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
RabEstabSR
I .H .
I .H .
I .H .
typeN1onv. P8QP8Q O
e) 1"=
/.0..tt2stab1".1onv 1onv. P8QP8Q- /.0."ucc2stab1"'oGueuin. 1onv. P8QP8Q-
/.0."ucc2stab1"Gueuin. 1onv. P8QP8Q
("ee in T" 3*.9+: H*I)
7or conversational service 1onv. P3QP@Q- the relevant measurement accordin to the data rates reFuested- see T"
*:.,,3 H3I as follows=
uplin#P3Q=
8= .M/ rate (8*.* 8+.* >.,: >.9 ;.> :., :.8: 9.>:) #bps-
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (( #elease $
;= L0B.M/ rate (8*.;:- A.A- ;.;:) #bps
downlin#P@Q=
8= .M/ rate (8*.* 8+.* >.,: >.9 ;.> :., :.8: 9.>:) #bps-
;= L0B.M/ rate (8*.;:- A.A- ;.;:) #bps
f) 3T/.'.
) .ccessibility.
h) Percentae.
i) /.T&O.
j) 'ote=2merency calls will also be covered by this %P&.
2.1.2 !); .$ta*'&$(ment S"cce$$ !ate for V&#eote'ep(on:
a) /.0 establishment success rate for ?ideotelephony
b) This %P& describes the ratio of all successful conversational ?ideotelephony related /.0 establishments to
conversational ?ideotelephony related /.0 establishment attempts for 3T/.' networ# and is used to evaluate
?ideotelephony service accessibility across 3T/.'.
c) This %P& is obtained by the number of all successful conversational ?ideotelephony related /.0 establishments
divided by the total number of attempted conversational ?ideotelephony related /.0 establishments.
d)

'

+
+

type
type
type AttEstabCS RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
RabEstabSR
I .H .
I .H .
I .H .
typeN1onv. P:QP:Q O
1"=
/.0..tt2stab1".1onv 1onv. P:QP:Q- /.0."ucc2stab1"'oGueuin. 1onv. P:QP:Q- /.0."ucc2stab1"Gueuin.
1onv. P:QP:Q
("ee in T" 3*.9+: H*I)
7or conversational service 1onv. P3QP@Q- the relevant measurement accordin to the data rates reFuested- see T"
*:.,,3 H3I as follows=
uplin#P3Q=
:= ;9 #bps
downlin#P@Q=
:= ;9 #bps
e) 3T/.'.
f) .ccessibility.
) Percentae.
h) /.T&O.
2.2 !!- -onnect&on .$ta*'&$(ment S"cce$$ !ate
a) //1 connection establishment success rate.
b) This %P& describes the ratio of all successful //1 establishments to //1 establishment attempts for 3T/.'
networ#- and is used to evaluate 3T/.' and /'1 or cell admission capacity for 32 andDor system load.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (% #elease $
c) This %P& is obtained by the number of all successful //1 establishments divided by the total number of attempted
//1 establishments.
d)

cause
cause
cause ab AttConnEst RRC
cause tab SuccConnEs RRC
RrcEstabSR
I .H .
I .H .
The respective causes are detailed in 3GPP T" *:.338 H8*I.
e) //1..tt1onn2stab.Cause
//1."ucc1onn2stab.Cause ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) .ccessibility.
h) Percentae.
i) /.T&O.
2.3 UT!), Ser6&ce )cce$$ S"cce$$ !ate
a) 3T/.' service access success rate for idle mode 32s.
b) This %P& describes the ratio of all successful 3T/.' access to 3T/.' access attempts for 3T/.' networ# and
is used to evaluate service accessibility provided by 3T/.'. "uccessful //1 set up repetition andDor cell
reBselections durin //1 setup should be e(cluded- namely only service related //1 setup should be considered.
c) This %P& is obtained by the "uccessful //1 1onnection 2stablishment /ate for 3T/.' access purposes
multiplied by the /.0 2stablishment "uccess /ate for all /.0 types.
d)
- D
- D
. .H - D I
R
. .H - D I
cause cell RNC
cause cell RNC
RRC SuccConnEstab cause cell RNC
UASR RabEstabSR
RRC AttConnEstab cause cell RNC
_

1auseNOriinatin 1onversational 1all-

Oriinatin "treamin 1all-
Oriinatin &nteractive 1all-
Oriinatin 0ac#round 1all-
Terminatin 1onversational 1all-
Terminatin "treamin 1all-
Terminatin &nteractive 1all-
Terminatin 0ac#round 1allO
only causes for call related are defined in 3GPP T" *:.338 H8*I.
e) /efer to e) part of %P&= /.0 2stablishment "uccess /ate and %P&= //1 1onnection 2stablishment "uccess /ate.
f) 3T/.'.
) .ccessibility.
h) Percentae.
i) /.T&O.
2.4 G.!), Ser6&ce )cce$$ S"cce$$ !ate for -S <oma&n
a) G2/.' service access success rate for 1" domain.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (3 #elease $
b) This %P& describes the ratio of all successful G2/.' access to G2/.' access attempts for G2/.' networ# and
is used to evaluate service accessibility provided by G2/.'. "uccessful "@11< set up repetition durin "@11<
setup should be e(cluded- namely only service related "@11< setup for 1" domain should be considered.
c) This %P& is obtained by the T1< sei!ures success rate multiplied by the "@11< setup success rate.
d)
succTCHSeiures succ!mmediateAssingProcs
"ASRCS
attTCHSeiures att!mmediateAssingProcs

e) succT1<"ei!ures- attT1<"ei!ures- att&mmediate.ssinProcs- succ&mmediate.ssinProcs- ("ee in T" :*.9+*).
f) G2/.'.
) .ccessibility.
h) Percentae.
i) /.T&O.
2. GSM P<P -onte1t )ct&6at&on S"cce$$ !ate
a) G2/.' P@P conte(t activation success rate.
b) This %P& describes the ratio of all successful P@P conte(t activation to P@P conte(t activation attempts for G"M
P" core networ# and is used to evaluate service accessibility provided by G"M and networ# performance to
provide GP/". This %P& is only valid for /elease ; M" with capability of P@P conte(t.
c) This %P& is obtained by the successful P@P conte(t activation procedures initiated by M" divided by the attempted
P@P conte(t activation procedures initiated by M".
d)
sgsn
sgsn
succActPdpConte#t$SPerSgsn
"P%PCASR
attActPdpConte#t$SPerSgsn

e) att.ctPdp1onte(tM"Per"sn- succ.ctPdp1onte(tM"Per"sn- ("ee in T" :*.9+*).

f) P" core.
) .ccessibility.
h) Percentae.
i) /.T&O.
2.6 UMTS P<P -onte1t )ct&6at&on S"cce$$ !ate
a) 3MT" P@P conte(t activation success rate.
b) This %P& describes the ratio of the number of successfully performed P@P conte(t activation procedures to the
number of attempted P@P conte(t activation procedures for 3MT" P" core networ# and is used to evaluate service
accessibility provided by 3MT" and networ# performance to provide GP/".
c) This %P& is obtained by successful P@P conte(t activation procedures initiated by M" divided by attempted P@P
conte(t activation procedures initiated by M".
d)
sgsn
sgsn
S$&SuccActPdpConte#t
UP%PCASR
S$&AttActPdpConte#t

3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (' #elease $
e) "M..tt.ctPdp1onte(t- "M."ucc.ctPdp1onte(t ("ee in T" 3*.9+;).
f) P" core.
) .ccessibility.
h) Percentae.
i) /.T&O.
2.2 UMTS S4&tc(e# -a'' S"cce$$ !ate
a) M"1B" switched call success rate.
b) This %P& describes the ratio of the number of successful calls for M"1B" oriinatin traffic and successful
incomin calls from a iven M"1B" to the number of attempted calls for M"1B" ac#nowleded for oriinatin
traffic and incomin calls from M"1B". &t is used to evaluate switched call performance.
c) This %P& is obtained by successful calls for M"1B" oriinatin and incomin traffic from a iven M"1B" divided
by attempted calls for M"1B" oriinatin calls and incomin calls.
d)
( . . )
( . . )
$SC S
$SC S
CC Succmobile'rigiCalls CC Succ!ncCalls
USASR
CC Attmobile'rigiCalls CC Att!ncCalls

'ote= it is combined for 3MT" and G"M.

e) 11..ttmobileOrii1alls- 11."uccmobileOrii1alls -11..tt&nc1alls- 11."ucc&nc1alls ("ee in T" 3*.9+>).
f) 1" core.
) .ccessibility.
h) Percentae.
i) /.T&O.
= !eta&na*&'&t: 7P5
=.1 !); )*norma' !e'ea$e !ate
a) /.0 abnormal release rate
b) This %P& describes the ratio of number of /.0 release reFuests to number of the successful /.0 establishments.
This %P& reflects service retainability across 3T/.'.
c) This %P& is obtained by the number of /.0 release reFuests divided by the number of successful /.0
establishments.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (, #elease $
d)
D
D
. . . .
. . . .
8
. .H I
. .H I
. .H I
.
cell RNC
cell RNC
RAB RelRe(CS sum RAB Nbr!uRelRe(CS sum
RAB RelRe(PS sum RAB Nbr!uRelRe(PS sum
RARR
RAB SuccEstabCSNoQueuing type
RAB SuccEstabCSQueuing type
RAB SuccEstabPSNoQueuing type
RAB
+ +
+

+
+
+

.H I
type
SuccEstabPSQueuing type



' ;

typeN1onv- "trm- &ntact- 0rdO

e) 1"=
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"'oGueuin."trm
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"'oGueuin.0rd
/.0."ucc2stab1"Gueuin.1onv- /.0."ucc2stab1"Gueuin."trm
/.0."ucc2stab1"Gueuin.&ntact- /.0."ucc2stab1"Gueuin.0rd
/.0./el/eF1".sum- /.0.'br&u/el/eF1".sum
P"=
/.0."ucc2stabP"'oGueuin.1onv- /.0."ucc2stabP"'oGueuin."trm
/.0."ucc2stabP"'oGueuin.&ntact- /.0."ucc2stabP"'oGueuin.0rd
/.0."ucc2stabP"Gueuin.1onv- /.0."ucc2stabP"Gueuin."trm
/.0."ucc2stabP"Gueuin.&ntact- /.0."ucc2stabP"Gueuin.0rd
/.0./el/eFP".sum- /.0.'br&u/el/eFP".sum ("ee in T" 3*.9+:)
'ote= S.sumT means that sum of possible normal causes for measurements /.0./el/eF1".sum-
/.0.'br&u/el/eF1".sum- /.0./el/eFP".sum and /.0.'br&u/el/eFP".sum.
f) 3T/.'.
) /etainability.
h) Percentae.
i) /.T&O.
=.2 G.!), Ser6&ce )*norma' !e'ea$e !ate
a) G2/.' service abnormal release rate.
b) This %P& describes the ratio of mobiles which havin successfully accessed the T1<- subseFuently suffer an
abnormal release- caused by loss of the radio lin#. This fiure is comprised of /7 losses on the T1< plus losses
durin handover.
c) This %P& is obtained by the number of lost radio lin#s while usin a T1<- unsuccessful internal handovers intraB
cell- unsuccessful internal handovers with reconnection to old channels and with loss of connection divided by the
total number of successful T1<DP@T1< sei!ures- successful internal handovers intraBcell and successful incomin
&nternal inter cell handovers.
d)
nbr')*ostRadio*in+sTCH
unsucc!nternalH%'s!ntraCell
unsuccH%'s,ithReconnection
unsuccH%'s,ith*oss')Connection
"AbnormalRelRate
succTCHSeiures succ!nternalH%'s!ntraCell
succ!ncoming!nternal!
+
_

+


+

,

+
+ nterCellH%'s
_

,
e) nbrOf5ost/adio5in#sT1<
unsucc&nternal<@Os&ntra1ell
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (- #elease $
unsucc<@OsLith/econnection
unsucc<@OsLith5ossOf1onnection
succT1<sei!ures
succ&nternal<@Os&ntra1ell
succ&ncomin&nternal&nter1ell<@Os ("ee in T" :*.9+*).
f) G2/.'.
) /etainability.
h) Percentae.
i) /.T&O.
=.3 -om*&ne# 2G 3G -a'' <rop !at&o
a- 1ombined *G 3G 1all @rop /atio
b- This %P& can ive a lobal indication of drop calls when an important part of *G traffic comes from 3G networ#
via handover.
c- This %P& is obtained by the number of calls in *G and 3G related to the total number of establishment calls.

,
_

+ +
,
_

+
+

,
_

+
+

,
_

+
+
+

t ype
C%R
n.HtypeI tab1"Gueui /.0."uc c2s
I ui n.Ht ype tab1"'oGue /.0."uc c2s
@Os &nt er1ell < n&nte rnal succ& ncomi
a1el l al <@Os&ntr succ& nte rn
!ures succT1<sei

m el/eF1".su /.0.'br &u/
1".sum /.0./el /eF
n.HtypeI tab1"Gueui /.b."ucc2s
I ui n.Htype tab1"'oGue /.0. "ucc2s
1onnect ion Lit h5ossOf unsucc<@Os
ect ion Lit h/econn unsucc<@Os
t ra1ell rnal<@Os&n unsucc&nte
1< adi o5in#sT nbrOf5ost/
*3
1el lD/'1
t ype
typeN1onv- "trm- &ntact- 0rdO
d- nbrOf5ost/adio5in#sT1<
unsucc&nternal<@Os&ntra1ell
unsucc<@OsLith/econnection
unsucc<@OsLith5ossOf1onnection
succT1<sei!ures
succ&nternal<@Os&ntra1ell
succ&ncomin&nternal&nter1ell<@Os ("ee in T" :*.9+*).
1"=
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"'oGueuin."trm
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"'oGueuin.0rd
/.0."ucc2stab1"Gueuin.1onv- /.0."ucc2stab1"Gueuin."trm
/.0."ucc2stab1"Gueuin.&ntact- /.0."ucc2stab1"Gueuin.0rd
/.0./el/eF1".sum- /.0.'br&u/el/eF1".sum
'ote= S.sumT means that sum of possible normal causes for measurements /.0./el/eF1".sum-
/.0.'br&u/el/eF1".sum
e- G2/.'- 3T/.'
)- /etainability.
g- Percentae.
h- /.T&O.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (. #elease $
9 Mo*&'&t: 7P5
9.1 Soft 9an#o6er S"cce$$ !ate
a) /adio lin# addition success rate.
b) This %P& describes the ratio of number of successful radio lin# additions to the total number of radio lin# addition
attempts.
c) This %P& is obtained by the number of successful radio lin# additions divided by the total number of radio lin#
addition attempts.
d)
.
.
SH' SuccR*AddUESide
SH'SR
SH' AttR*AddUESide

e) "<O."ucc/5.dd32"ide
"<O..tt/5.dd32"ide. ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) Mobility.
h) Percentae.
i) /.T&O.
j) This %P& could be sum of radio lin# addition success rate based on 3T/.' cell. the measured object cell should
have been added to the active lin# (set).
9.2 8"tgo&ng 5ntra-$:$tem 9ar# 9an#o6er S"cce$$ !ate
a) Outoin <ard <andover success rate.
b) This %P& describes the ratio of number of successful outoin hard handover to the total number of the attempted
outoin hard handover.
c) This %P& is obtained by the number of successful outoin hard handover divided by the total number of the
attempted outoin hard handover.
d)

'

+
+
+

'

+
+
+

rRNCCN Att'ut!nte HH'

rRNC!ur Att'ut!nte HH'
aRNC rNodeB!ntr Att'ut!nte HH'
aNodeB Att'ut!ntr HH'
erRNCCN Succ'ut!nt HH'
erRNC!ur Succ'ut!nt HH'
raRNC erNodeB!nt Succ'ut!nt HH'
raNodeB Succ'ut!nt HH'
HH'SR
.
.
.
.
.
.
.
.
e) <<O..ttOut&ntra'ode0- <<O."uccOut&ntra'ode0
<<O..ttOut&nter'ode0&ntra/'1- <<O."uccOut&nter'ode0&ntra/'1
<<O..ttOut&nter/'1&ur- <<O."uccOut&nter/'1&ur
<<O..ttOut&nter/'11'- <<O."uccOut&nter/'11'. ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) Mobility.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ (5 #elease $
h) Percentae.
i) /.T&O.
j) <<O"/.&nter/'1&ur and <<O"/.&nter/'11' is collected in the "/'1.
9.3 8"tgo&ng 5nter !)T 9an#o6er S"cce$$ !ate for -S <oma&n
a) Outoin &nter /.T <andover success rate (1").
b) This %P& describes the ratio of number of successful inter /.T handover to the total number of the attempted inter
/.T handover from 3MT" to G"M for 1" domain.
c) This %P& is obtained by the number of successful inter /.T handover divided by the total number of the attempted
inter /.T handover from 3MT" to G"M for 1" domain.
d)
ep'utCS AttRelocPr !RATH'
Succ'utCS !RATH'
CS !RATH'SR
.
.
U
e) &/.T<O..tt/elocPrepOut1"- &/.T<O."uccOut1". ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) Mobility.
h) Percentae.
i) /.T&O.
j) Measurements are collected in the "/'1.
&nter /.T handover for 1" calls (3MT" BQ G"M) starts from the relocation attempt.
9.4 8"tgo&ng 5nter !)T 9an#o6er S"cce$$ !ate for PS <oma&n
a) Outoin &nter /.T <andover success rate (P").
b) This %P& describes the ratio of number of successful inter /.T handover to the total number of the attempted inter
/.T handover from 3MT" to G"M for P" domain.
c) This %P& is obtained by the number of successful inter /.T handover divided by the total number of the attempted
inter /.T handover from 3MT" to G"M for P" domain respectively.
d)
RAN Att'utPSUT !RATH'
TRAN Succ'utPSU !RATH'
PS !RATH'SR
.
.
U
e) &/.T<O..ttOutP"3T/.'- &/.T<O."uccOutP"3T/.'. ("ee in T" 3*.9+: H*I)
f) 3T/.'.
) Mobility.
h) Percentae.
i) /.T&O.
j) Measurements are collected in the "/'1.
&nter /.T handover for P" call (3MT" BQ GP/" 1ell /eselection- 'etwor# &nitiated) considers only the 3T/.'
controlled handover.
9. 9an#o6er S"cce$$ !ate (;S- an# -e'')
a) <andover success rate.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ ($ #elease $
b) This %P& describes the ratio of successful handover to the attempted handover from the sourece cell (measurement
object) to the destination cell.
c) %P& handover success rate per 0"1 is obtained by the successful internal handovers per 0"1 divided by the
successful internal handovers per 0"1- unsuccessful internal handovers with reconnection to old channels and with
loss of connection per 0"1.
%P& handover success rate per cell is obtained by the successful outoin &nternal inter cell handovers divided by
attempted outoin &nternal inter cell handovers per cell.
d)
(
)
8++V
/e
Hando.erSuccessRateBsc
succ!nternalH%'sPerBSC
succ!nternalH%'sPerBSC unsucc!nternalH%'s,ith connectionPerBSC
unsucc!nternalH%'s,ith*oss')ConnectionPerBSC

+ +


,

,
_

's nterCellH% g!nternal! att'utgoin

%'s !nterCellH ng!nternal succ'utgoi
ell ccessRateC Hando.erSu .
e) 0"1 <andover "uccess /ate
succ&nternal<@OsPer0"1
unsucc&nternal<@OsLith/econnectionPer0"1
unsucc&nternal<@OsLith5ossOf1onnectionPer0"1
1ell <andover "uccess /ate
succOutoin&nternal&nter1ell<@Os
attOutoin&nternal&nter1ell<@Os.
("ee in T" :*.9+*).
f) G2/.'.
) Mobility.
h) Percentae.
i) /.T&O.
10 Ut&'&>at&on 7P5
10.1 Percentage of .$ta*'&$(e# !);$, -S Speec(.
a) Percentae of 2stablished /.0s- 1" "peech.
b) This %P& describes the percentae contribution of successfully established 1" "peech /.0s to the total of /.0s
of all types successfully established.
c) This %P& is obtained by dividin the number of successfully established 1" "peech /.0s by the total number of
/.0s established- over a iven time period (i.e one wor#in day) and multiplyin by 8++.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %) #elease $
d)
8++ .
I .H .
I .H .
I .H .
I .H .
. . .
. . .
V

'

+ +
+

'

> >< <

+ > >< <

type RNC
RNC
type SQueuing SuccEstabP RAB
type SNoQueuing SuccEstabP RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
% U con. SQueuing SuccEstabC RAB
% U con. SNoQueuing SuccEstabC RAB
Con. RabEstabCS
type N1onv- "trm- &ntact- 0rdO
7or conversational service 1onv. P3QP@Q- the relevant measurement accordin to the data rates reFuested- see T"
*:.,,3 H3I as follows=
uplin#P3Q=
8= .M/ rate (8*.* 8+.* >.,: >.9 ;.> :., :.8: 9.>:) #bps
;= .M/ BL0Brate (8*.;:- A.A- ;.;:) #bps
downlin#P@Q=
8= .M/ rate (8*.* 8+.* >.,: >.9 ;.> :., :.8: 9.>:) #bps
;= .M/ BL0Brate (8*.;:- A.A- ;.;:) #bps
e) 1"=
/.0."ucc2stab1"'oGueuin. 1onv. P8QP8Q- /.0."ucc2stab1"Gueuin. 1onv. P8QP8Q
/.0."ucc2stab1"'oGueuin. 1onv. P;QP;Q- /.0."ucc2stab1"Gueuin. 1onv. P;QP;Q
("ee in T" 3*.9+: H*I)
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"'oGueuin."trm
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"'oGueuin.0rd
/.0."ucc2stab1"Gueuin.1onv- /.0."ucc2stab1"Gueuin."trm
/.0."ucc2stab1"Gueuin.&ntact- /.0."ucc2stab1"Gueuin.0rd ("ee in T" 3*.9+: H*I)
P"=
/.0."ucc2stabP"'oGueuin.1onv- /.0."ucc2stabP"Gueuin.1onv-
/.0."ucc2stabP"'oGueuin."trm- /.0."ucc2stabP"Gueuin."trm-
/.0."ucc2stabP"'oGueuin.&ntact- /.0."ucc2stabP"Gueuin.&ntact-
/.0."ucc2stabP"'oGueuin.0rd- /.0."ucc2stabP"Gueuin.0rd. ("ee in T" 3*.9+: H*I)
f) 3T/.'
) 3tili!ation.
h) Percentae.
i) /.T&O.
10.2 Percentage of .$ta*'&$(e# !);$, -S 64?*p$
(V&#eote'ep(on:)
a) Percentae of 2stablished /.0s- 1" ;9#bps (?ideotelephony).
b) This %P& describes the percentae contribution of successfully established 1" ;9#bps /.0s to the total of /.0s
of all types successfully established. This /.0 type is often used to identify the 1" ?ideo Telephony service.
c) This %P& is obtained by dividin the number of successfully established 1" ;9#bps /.0s by the total number of
1" /.0s established- over a iven time period (i.e one wor#in day) and multiplyin by 8++.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %( #elease $
d)
8++ .
I .H .
I .H .
I .H .
I .H .
. .
. .
;9 V

'

+
+
+

'

> >< <

+ > >< <

type RNC
RNC
type SQueuing SuccEstabP RAB
type SNoQueuing SuccEstabP RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
% U Con. SQueuing SuccEstabC RAB
% U Con. SNoQueuing SuccEstabC RAB
RabEstabCS
7or streamin service 1onv. P3QP@Q- the relevant measurement accordin to the data rates reFuested- see T"
*:.,,3 H3I as follows=
uplin#P3Q=
:= ;9#bps
downlin#P@Q=
:= ;9#bps ("ee in T" 3*.9+: H*I)
type N1onv- "trm- &ntact- 0rdO
e) 1"=
/.0."ucc2stab1"'oGueuin. 1onvP:QP:Q- /.0."ucc2stab1"Gueuin.1onvP:QP:Q
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"'oGueuin."trm
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"'oGueuin.0rd
/.0."ucc2stab1"Gueuin.1onv- /.0."ucc2stab1"Gueuin."trm
/.0."ucc2stab1"Gueuin.&ntact- /.0."ucc2stab1"Gueuin.0rd ("ee in T" 3*.9+: H*I)
P"=
/.0."ucc2stabP"'oGueuin.1onv- /.0."ucc2stabP"Gueuin.1onv-
/.0."ucc2stabP"'oGueuin."trm- /.0."ucc2stabP"Gueuin."trm-
/.0."ucc2stabP"'oGueuin.&ntact- /.0."ucc2stabP"Gueuin.&ntact-
/.0."ucc2stabP"'oGueuin.0rd- /.0."ucc2stabP"Gueuin.0rd. ("ee in T" 3*.9+: H*I)
f) 3T/.'
) 3tili!ation.
h) Percentae.
i) /.T&O.
10.3 Percentage of .$ta*'&$(e# !);$, Tota'PS
a) Percentae of 2stablished /.0s- TotalP".
b) This %P& describes the percentae contribution of all successfully established P" /.0s to the total of /.0s of all
types successfully established.
c) This %P& is obtained by dividin the total number of successfully established P" /.0s by the total number of all
/.0s established- over a iven time period (i.e one wor#in day) and multiplyin by 8++.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %% #elease $
d)
8++ .
I .H .
I .H .
I .H .
I .H .
I .H .
I .H .
V

'

+
+
+

'

type RNC
RNC type
type SQueuing SuccEstabP RAB
type SNoQueuing SuccEstabP RAB
type SQueuing SuccEstabC RAB
type SNoQueuing SuccEstabC RAB
type SQueuing SuccEstabP RAB
type SNoQueuing SuccEstabP RAB
talPS RabEstabTo
type N1onv- "trm- &ntact- 0rdO
e) 1"=
/.0."ucc2stab1"'oGueuin.1onv- /.0."ucc2stab1"'oGueuin."trm
/.0."ucc2stab1"'oGueuin.&ntact- /.0."ucc2stab1"'oGueuin.0rd
/.0."ucc2stab1"Gueuin.1onv- /.0."ucc2stab1"Gueuin."trm
/.0."ucc2stab1"Gueuin.&ntact- /.0."ucc2stab1"Gueuin.0rd ("ee in T" 3*.9+: H*I)
P"=
/.0."ucc2stabP"'oGueuin.1onv- /.0."ucc2stabP"Gueuin.1onv-
/.0."ucc2stabP"'oGueuin."trm- /.0."ucc2stabP"Gueuin."trm-
/.0."ucc2stabP"'oGueuin.&ntact- /.0."ucc2stabP"Gueuin.&ntact-
/.0."ucc2stabP"'oGueuin.0rd- /.0."ucc2stabP"Gueuin.0rd. ("ee in T" 3*.9+: H*I)
f) 3T/.'
) 3tili!ation.
h) Percentae.
i) /.T&O.
11 )6a&'a*&'&t: 7P5
11.1 UT!), -e'' )6a&'a*&'&t:
a) 3T/.' 1ell .vailability.
b) . %P& that shows .vailability of 3T/.' 1ell.
c) Percentae of time that the cell is considered available.
d)
8++
U
causeI ableTime.H ell3navail //3.3T/.'1 B tUperiod measuremen
cause

period t measuremen
bility CellA.aila
e) //3.3T/.'1ell3navailableTime.cause
f) 3T/.'
) .vailability
h) Percentae
i) /.T&O
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %3 #elease $
)nne1 ) (&nformat&6e)/
U$e ca$e for 7P5
).1 U$e -a$e for !); .$ta*'&$(ment S"cce$$ !ate
0ecause /.0 provides service such as 1" voice call and P" web service. Lhen 1" andDor P" /.0 establishment is
successful- it means that 3T/.' is ready for a 1" andDor P" service access. &t is important to evaluate 1" andDor P"
service accessibility across 3T/.'. This %P& is focusin on networ# view.
).1.1 U$e -a$e for !); .$ta*'&$(ment S"cce$$ !ate for SP..-9
/.0 "peech provides service such as 1" voice call. Lhen 1" is successful- it means that 3T/.' is ready for a 1"
speech service access. &t is important to evaluate 1" speech accessibility across 3T/.'. This %P& is focusin on
networ# view.
).1.2 U$e -a$e for !); .$ta*'&$(ment S"cce$$ !ate for
V&#eote'ep(on:
/.0 ?ideotelephony provides service such as 1" voice call. Lhen 1" is successful- it means that 3T/.' is ready for
a 1" ?ideotelephony service access. &t is important to evaluate 1" ?ideotelephony accessibility across 3T/.'. This
%P& is focusin on networ# view.
).2 U$e -a$e for !!- -onnect&on .$ta*'&$(ment S"cce$$ !ate
There are two #inds of //1 connection. One #ind is related to service access- the other #ind is not related to service-
such as related to location update- cell update- networ# reistration etc. first #ind of //1 connection can be used to
evaluate service accessibility across 3T/.'- second one can be used to evaluate /'1 or cell admission capacity for
32 andDor system load. This %P& is focusin on networ# view.
).3 U$e -a$e for UT!), Ser6&ce )cce$$ S"cce$$ !ate
&t is necessary to evaluate 1" and P" service accessibility provided by 3T/.' from control plane and user plane
aspects. This %P& is focusin on user view.
).4 U$e -a$e for Soft 9an#o6er S"cce$$ !ate
"oft handover is helpful to uarantee service Go" when 32 is at the ede of cell coverae. &t can be used to evaluate
networ# performance- such as measurement control- handover decision and handover e(ecution performance etc.This
%P& indicates soft handover performance. This %P& is focusin on networ# view.
). U$e -a$e for 8"tgo&ng 5ntra-$:$tem 9ar# 9an#o6er S"cce$$
!ate
&f outoin intraBsystem hard handover is failed- a call maybe drops that user can be perceived. "o that it is helpful for
networ# plan and optimi!ation. &t can be used to evaluate networ# performance- such as measurement control- handover
decision and handover e(ecution performance- etc. This %P& is focusin on networ# view.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %' #elease $
).6 U$e -a$e for 8"tgo&ng 5nter !)T 9an#o6er S"cce$$ !ate for
-S <oma&n
&nter /.T handover is an important function for operators with both G"M and 3MT" networ#s. This %P& can be used
to evaluate G"M and 3MT" networ# coverae and stability and reliability performance of inter /.T handover for 1"
domain. 3ser can perceive service Go" chane if this %P& is too low. This %P& is focusin on networ# and user view.
).2 U$e -a$e for 8"tgo&ng 5nter !)T 9an#o6er S"cce$$ !ate for
PS <oma&n
&nter /.T handover is an important function for operators with both G"M and 3MT" networ#s. This %P& can be used
to evaluate G"M and 3MT" networ# coverae and stability and reliability performance of inter /.T handover for P"
domain. 3ser can perceive service Go" chane if this %P& is too low. This %P& is focusin on networ# and user view.
).= U$e -a$e G.!), Ser6&ce )cce$$ S"cce$$ !ate for -S
<oma&n
&t is necessary to evaluate service accessibility provided by G2/.'. This %P& is focusin on user view.
).9 U$e -a$e for GSM P<P -onte1t )ct&6at&on S"cce$$ !ate
&t is necessary to evaluate P" service accessibility provided by G"M and networ# performance to support GP/"
service. This %P& is focusin on networ# and user view.
).10 U$e -a$e for !); )*norma' !e'ea$e !ate
"ince the user may complain about a connection released une(pectedly for 1" service or unstable for P" service- it is
necessary to evaluate 1" andDor P" service retainability provided by 3T/.' from user plane aspects- as well as
3T/.' reliability and stability should be reflected. This %P& is focusin on networ# view.
).11 G.!), Ser6&ce )*norma' !e'ea$e !ate
"ince the user may complain about a connection released une(pectedly for 1" service service- it is necessary to
evaluate 1" service retainability provided by G2/.' from user plane aspects- as well as G2/.' reliability and
stability should be reflected. This %P& is focusin on user and networ# view.
).12 9an#o6er S"cce$$ !ate (;S- an# -e'')
Mobility manaement plays an important role in the G2/.' in effectively deliverin services to the mobile users on
the move. <andover success rate calculated by measurements is an important performance indicator for networ# to
indicate seamless coverae. This %P& is focusin on networ# view.
).13 UMTS P<P -onte1t )ct&6at&on S"cce$$ !ate
&t is necessary to evaluate P" service accessibility provided by 3MT" and networ# performance to support GP/"
service. This %P& is focusin on networ# and user view.
).14 UMTS S4&tc(e# -a'' S"cce$$ !ate
&t is necessary to evaluate performance of switched call success rate. &f switched call success rate is low- call drop rate
will be increased. This %P& is focusin on networ# and user view.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %, #elease $
).1 UT!), -e'' )6a&'a*&'&t:
&t is necessary to evaluate the 3T/.' 1ell .vailability. This %P& is focusin on user view.
).16 Percentage of .$ta*'&$(e# !);$
.vailability of reFuested /.0s is important for the operator to be able to effectively deliver reFuested services to the
mobile user. 3nderstandin the pattern of /.0 usae for 1" "peech- 1" ;9#bps "treamin and Total P" allows the
operator to determine how the demand for services associated with them varies over time. &t is a #ey input for plannin
and investment decisions that operators must ta#e in order to match /.0 availability to current and future demand for
the associated services. These %P&s focus on the networ# view.
).12 -om*&ne# 2G 3G -a'' <rop !at&o !at&o
This indicator can ive a lobal indication of all drop calls includin the important part of *G traffic comes from 3G
networ# via handover. &f the call is successfully established in one networ#- e.. 3G and it is handover to the other
networ#- e.. *G and then the call drops the separated %P&s G2/.' "ervice .bnormal /elease /ate and /.0
.bnormal /elease /ate arenWt a ood measure of customer e(perience.
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %- #elease $
)nne1 ; (&nformat&6e)/
-(ange (&$tor:
6hange history
7ate TSG 8 TSG 7oc& 6# #ev Su9ject:6omment ;ld <e=
<ec 200= SP-42 SP-0=0293 Pre$entat&on to S) for &nformat&on 0.1.0 1.0.0
Mar 2009 SP-43 SP-090062 -- -- Pre$entat&on to S) for appro6a' 2.0.0 =.0.0
Sep 2009 SP-4 SP-090622 001 -- -om*&ne# 2G3G <rop -a'' !ate =.0.0 9.0.0
3GPP
3GPP TS 3%&'() *$&)&) (%))$+)$ %. #elease $