'Hoo 2SWL3OH ( S0DQDJHG3& DQG2SWL3OH (1 1HW3&6/VWHPV: Zzzghoofrp

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Doll
CpliPlox
GXT/GXTp Munugod PC
und CpliPlox NXT Nol PC Sysloms
SERVCE MANUAL
____________________
Information in this document is subject to change without notice.
19961998 Dell Computer Corporation. All rights reserved.
R eproduction in any m anner w hatsoever w ithout the w ritten perm ission of D ell C om puter C orporation is strictly forbidden.
Tradem arks used in this text: D ell, the D ELL logo, and O ptiPlex are registered tradem arks of D ell C om puter C orporation; Intel and Pentium are registered
tradem arks and M M X is a tradem ark of Intel C orporation; M icrosoft, W indow s, and M S-D O S are registered tradem arks of M icrosoft C orporation; IB M
and LA N D esk are registered tradem arks of International B usiness M achines C orporation; 3C om is a registered tradem ark of 3C om C orporation.
O ther tradem arks and trade nam es m ay be used in this docum ent to refer to either the entities claim ing the m arks and nam es or their products. D ell
C om puter C orporation disclaim s any proprietary interest in tradem arks and trade nam es other than its ow n.
A ugust 1998 P/N 2403E
v
Conrenrs
Choprer 1 5ysrem Overvew . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
C hassis D ifferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
C hassis Sim ilarities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Pentium II M icroprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Secondary L2 C ache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
M ain M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
U pgradable B IO S in Flash M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
EID E Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
SM A R T Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Integrated D iskette/Tape D rive C ontroller. . . . . . . . . . . . . . . . . . . . . . . 1-5
Integrated SVG A Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Integrated A udio C ontroller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
A TI M ultim edia C hannel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Telephony A pplication Program m ing Interface . . . . . . . . . . . . . . . . . . . 1-6
C hassis Intrusion D etection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Integrated Ethernet N IC Support (O ptional). . . . . . . . . . . . . . . . . . . . . . 1-7
N etw ork C able R equirem ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Full Set of I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Pow er Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Location of M ajor C om ponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
A dvanced Expansion Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
O ptiPlex N X1 C om puters Expansion-C ard Slot. . . . . . . . . . . . . . . . . . 1-14
Low -Profile C om puters Expansion-C ard Slots . . . . . . . . . . . . . . . . . . 1-14
M idsize C om puters Expansion-C ard Slots . . . . . . . . . . . . . . . . . . . . . 1-14
M ini Tow er C om puters Expansion-C ard Slots . . . . . . . . . . . . . . . . . . 1-16
U pgrade O ptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
M icroprocessor/L2 C ache U pgrades . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
M ain M em ory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Video-M em ory U pgrade O ption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
C om puter Service Inform ation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
O nline D ocum entation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
System D iagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
vi
System -B oard Service D ata. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
System B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
System B oard Jum pers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Interrupt A ssignm ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
D M A C hannel A ssignm ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
H ard-D isk D rive Service Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
H ard-D isk D rive for the Low -Profile C om puter . . . . . . . . . . . . . . . 1-23
H ard-D isk D rive for the M idsize C om puter . . . . . . . . . . . . . . . . . . 1-23
H ard-D isk D rive for the M ini Tow er C om puter . . . . . . . . . . . . . . . 1-24
H ard-D isk D rive for the O ptiPlex N X1 C om puter. . . . . . . . . . . . . . 1-24
Pow er-Supply Service D ata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Pin A ssignm ents for the D C Pow er C onnectors . . . . . . . . . . . . . . 1-25
D C Pow er D istribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Pow er Supply for the O ptiPlex N X1 C om puter . . . . . . . . . . . 1-31
O ptiPlex N X1 Pin A ssignm ents for the D C Pow er C onnectors . . . 1-32
D C Pow er D istribution for the O ptiPlex N X1 C om puter . . . . . . . . 1-33
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Choprer 2 osc IroubIeshoorng . . . . . . . . . . . . . . . . . . . . . . . 2-1
Initial U ser C ontact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
External Visual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
O bserving the B oot R outine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Internal Visual Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Elim inating R esource C onflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
R unning the System D iagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Server-B ased D iagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
H ard-D iskB ased D iagnostics (O ptiPlex N X1 System s O nly) . . . . . . . . 2-7
D iskette-B ased D iagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
C onnecting an External D iskette D rive to the
O ptiPlex N X1 C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
R unning the D iskette-B ased D iagnostics . . . . . . . . . . . . . . . . . . . 2-10
G etting H elp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Choprer 3 eep Codes ond Frror Messoges . . . . . . . . . . . . . . . 3-1
PO ST B eep C odes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
System Error M essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Choprer 4 kemovng ond kepIocng Porrs on rhe
Low-ProlIe Chosss . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
R ecom m ended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Precautionary M easures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
vii
Inside the C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
C om puter C over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Eject, Pow er, and R eset B uttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Front-Panel Inserts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
C ontrol Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
D rives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Externally A ccessible D rive A ssem blies . . . . . . . . . . . . . . . . . . . . . . . . 4-8
3.5-Inch D iskette D rive A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
5.25-Inch D rive A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
H ard-D isk D rive A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
System Pow er Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Expansion C ards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Expansion-C ard C age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Expansion C ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
R iser B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
System B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
System B oard C om ponents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
D IM M s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Video M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
M icroprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
SEC C artridge/H eat Sink A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
System B attery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Mdsze Chosss . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
R ecom m ended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
O ptional Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
C om puter C over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Eject, Pow er, and R eset B uttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Front-Panel Inserts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
C ontrol Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
D rives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Externally A ccessible D rive A ssem blies . . . . . . . . . . . . . . . . . . . . . . . . 5-9
3.5-Inch D iskette D rive A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
H ard-D isk D rive B racket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
H ard-D isk D rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
viii
Expansion C ards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Expansion-C ard C age. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Expansion C ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
R iser B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
System B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
System B oard C om ponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
D IM M s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Video M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
M icroprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
System B attery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Choprer kemovng ond kepIocng Porrs on rhe
Mn Iower Chosss. . . . . . . . . . . . . . . . . . . . . . . . . . -1
R ecom m ended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
C om puter C over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Front B ezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Eject, Pow er, and R eset B uttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Front-Panel Inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
C ontrol Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
D rives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Externally A ccessible D rive A ssem blies . . . . . . . . . . . . . . . . . . . . . . . 6-10
3.5-Inch D iskette D rive A ssem bly . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
H ard-D isk D rive B racket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
H ard-D isk D rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Expansion C ards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Expansion-C ard C age. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Expansion C ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
R iser B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
System B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
System B oard C om ponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
D IM M s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
Video M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
M icroprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
System B attery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
ix
OprPIex NX1 Ner PC Chosss . . . . . . . . . . . . . . . . . 7-1
R ecom m ended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
O ptional Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
C om puter C over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
C ontrol Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
H ard-D isk D rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
System Pow er Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Expansion-C ard C age. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Expansion C ard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
R iser B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
System B oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
System B oard C om ponents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
D IM M s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Video M em ory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
M icroprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
System B attery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Appendx A 5ysrem 5erup Progrom. . . . . . . . . . . . . . . . . . . . . . . A-1
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -2
D evice List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -6
lndex
Fgures Figure 1-1. C hassis C onfigurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. Front-Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-3. Internal View of the Low -Profile C hassis . . . . . . . . . . . . . . 1-10
Figure 1-4. Internal View of the M idsize C hassis . . . . . . . . . . . . . . . . . 1-11
Figure 1-5. Internal View of the M ini Tow er C hassis . . . . . . . . . . . . . . 1-12
Figure 1-6. Internal View of the O ptiPlex N X1 C hassis . . . . . . . . . . . . . 1-13
Figure 1-7. R iser B oard for the O ptiPlex N X1 C om puter. . . . . . . . . . . . 1-14
Figure 1-8. R iser B oard for the Low -Profile C om puter . . . . . . . . . . . . . 1-14
Figure 1-9. R iser B oard for the M idsize C om puter (O ption 1). . . . . . . . 1-15
Figure 1-10. R iser B oard for the M idsize C om puter (O ption 2). . . . . . . . 1-15
Figure 1-11. R iser B oard for the M ini Tow er C om puter . . . . . . . . . . . . . 1-16
Figure 1-12. System B oard C om ponents (N ew ) . . . . . . . . . . . . . . . . . . . 1-18
Figure 1-13. System B oard C om ponents (O ld) . . . . . . . . . . . . . . . . . . . . 1-19
Figure 1-14. System B oard Jum pers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
x
Figure 1-15. C om puter O rientation Inform ation . . . . . . . . . . . . . . . . . . . 1-23
Figure 1-16. D C Pow er C onnector P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Figure 1-17. D C Pow er C onnectors P2 (M idsize and
M ini Tow er C hassis); P3, P4, P5, P6, and P9
(A ll O ptiPlex G X1/G X1p C hassis). . . . . . . . . . . . . . . . . . . . . 1-26
Figure 1-18. D C Pow er C onnectors P2 (Low -Profile C hassis)
and P7 (A ll O ptiPlex G X1/G X1p C hassis). . . . . . . . . . . . . . . 1-26
Figure 1-19. D C Pow er C ables for the Low -Profile C om puter . . . . . . . . 1-27
Figure 1-20. D C Pow er D istribution for the Low -Profile C om puter. . . . . 1-28
Figure 1-21. D C Pow er C ables for the M idsize and
M ini Tow er C om puters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Figure 1-22. D C Pow er D istribution for the M idsize C om puter . . . . . . . 1-30
Figure 1-23. D C Pow er D istribution for the M ini Tow er C om puter. . . . . 1-31
Figure 1-24. D C Pow er C onnector P1 for the
O ptiPlex N X1 C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Figure 1-27. D C Pow er C ables for the O ptiPlex
N X1 C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Figure 1-28. D C Pow er D istribution for the O ptiPlex
N X1 C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Figure 2-1. C onnecting an External D iskette D rive to the
O ptiPlex N X1 C om puter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Figure 4-1. Internal View of the Low -Profile C om puter. . . . . . . . . . . . . . 4-3
Figure 4-2. C om puter C over R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-3. Eject, Pow er, and R eset B utton R em oval. . . . . . . . . . . . . . . 4-5
Figure 4-4. Front-Panel Insert R em oval . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-5. C ontrol Panel R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-6. D rive H ardw are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-7. 3.5-Inch D iskette D rive R em oval. . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-8. 5.25-Inch D rive A ssem bly R em oval . . . . . . . . . . . . . . . . . . 4-10
Figure 4-9. H ard-D isk D rive A ssem bly R em oval . . . . . . . . . . . . . . . . . 4-11
Figure 4-10. System Pow er-Supply R em oval . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-11. Expansion-C ard C age R em oval. . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-12. Expansion-C ard R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-13. R iser B oard R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-14. System B oard R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Figure 4-15. D IM M R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-16. D IM M Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-17. Installing a Video-M em ory U pgrade M odule . . . . . . . . . . . . 4-18
Figure 4-18. SEC C artridge/H eat Sink R em oval . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-19. System B attery Installation . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 5-1. Internal View of the M idsize C om puter . . . . . . . . . . . . . . . . 5-3
xi
Figure 5-2. O ptional-Stand R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Figure 5-4. Eject, Pow er, and R eset B utton R em oval. . . . . . . . . . . . . . . 5-6
Figure 5-5. Front-Panel Insert R em oval . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Figure 5-7. D rive H ardw are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Figure 5-8. 3.5-Inch D iskette D rive R em oval. . . . . . . . . . . . . . . . . . . . . 5-10
Figure 5-10. 5.25-Inch D rive R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Figure 5-11. H ard-D isk D rive B racket R em oval. . . . . . . . . . . . . . . . . . . . 5-12
Figure 5-12. H ard-D isk D rive R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Figure 5-15. Expansion-C ard R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Figure 5-21. SEC C artridge/H eat Sink R em oval. . . . . . . . . . . . . . . . . . . . 5-21
Figure 6-1. Internal View of the M ini Tow er C om puter. . . . . . . . . . . . . . 6-3
Figure 6-3. Front-B ezel R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Figure 6-4. Eject, Pow er, and R eset B utton R em oval . . . . . . . . . . . . . . 6-6
Figure 6-5. 5.25-Inch Front-Panel Insert R em oval . . . . . . . . . . . . . . . . . 6-7
Figure 6-6. 3.5-Inch Front-Panel Insert R em oval . . . . . . . . . . . . . . . . . . 6-8
Figure 6-8. D rive H ardw are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Figure 6-9. 3.5-Inch D iskette-D rive A ssem bly R em oval . . . . . . . . . . . . 6-11
Figure 6-10. 3.5-Inch D iskette D rive B racket. . . . . . . . . . . . . . . . . . . . . . 6-12
Figure 6-12. 5.25-Inch D rive R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Figure 6-13. H ard-D isk D rive B racket R em oval . . . . . . . . . . . . . . . . . . 6-14
Figure 6-17. Expansion-C ard R em oval. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
xii
Figure 7-1. Internal View of the O ptiPlex N X1 C om puter. . . . . . . . . . . . 7-3
Figure 7-2. O ptional-Stand R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Figure 7-4. Service A ccess Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Figure 7-7. System Pow er-Supply R em oval . . . . . . . . . . . . . . . . . . . . . . 7-8
Figure 7-8. Expansion-C ard C age R em oval. . . . . . . . . . . . . . . . . . . . . . . 7-9
Figure 7-9. Expansion-C ard R em oval . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Figure A -1. System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -2
Figure A -2. Sam ple D evice List Screen . . . . . . . . . . . . . . . . . . . . . . . . . . A -7
IobIes Table 1-1. System -B oard Jum per D escriptions . . . . . . . . . . . . . . . . . 1-20
Table 1-2. Interrupt A ssignm ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Table 1-3. D R EQ Line A ssignm ents . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Table 1-4. O ptiPlex G X1/G X1p D C Voltage R anges . . . . . . . . . . . . . . 1-24
Table 1-5. O ptiPlex N X1 D C Voltage R anges. . . . . . . . . . . . . . . . . . . . 1-32
Table 1-6. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Table 3-1. PO ST B eep C odes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Table 3-2. System Error M essages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Table A -1. System Setup O ptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . A -3
xiii
xiv
keod Ihs Frsr
A prerequisite for using this m anual to service D ell com puter system s is a basic
know ledge of IB M
-com patible PC s and prior training in IB M -com patible PC

troubleshooting techniques. In addition to inform ation provided in this m anual
and the U sers G uide that cam e w ith the system , D ell provides the D iagnostics
and Troubleshooting G uide for troubleshooting procedures and instructions on
using the D ell diagnostics to test the com puter system .
Wornngs, Courons, ond Nores
Throughout this m anual, there m ay be blocks of text printed in bold type or in
italic type. These blocks are w arnings, cautions, and notes, and they are used
as follow s:
WAkNlNG: A WAkNlNG indicoles lhe polenliol lor bodily horm ond
provides inslruclions lor how lo ovoid lhe problem.
CAUIlON: A CAUIlON indicoles eilher polenliol domoge lo hord-
wore or loss ol dolo ond provides inslruclions lor how lo ovoid lhe
problem.
N O TE: A N O TE provides helpful inform ation about using the com puter system .
System O verview 1-1
C H A P I E R 1
5ysrem Overvew
This m anual contains field-servicing inform ation for the D ell
O ptiPlex
G X1/
G X1p M anaged PC and O ptiPlex N X1 N et PC fam ily of com puters. The D ell O pti-
Plex G X1/G X1p and O ptiPlex N X1 system s are high-speed (266-, 333-, 350-, 400-
or 450-M H z), upgradable desktop com puters built around high-perform ance
Intel
Pentium
II m icroprocessors w ith M M X
technology. The O ptiPlex G X1p

system s are available only w ith 400-M H z or 450-M H z processors.
The O ptiPlex G X1/G X1p and N X1 system s use a standard system board w ith
optional integrated N IC controller w ith W akeup O n LA N capability.
The O ptiPlex G X1 system s are available in three different chassis configura-
tions: low -profile desktop, m idsize desktop, and m ini tow er (see Figure 1-1).
The O ptiPlex G X1p is available only in the m idsize desktop and m ini tow er
chassis. The O ptiPlex N X1 system is available only in the O ptiPlex N X1 chassis
(see Figure 1-1).
C hapters 1 through 3 and A ppendix A contain inform ation that applies to all
m odels of the O ptiPlex G X1/G X1p and O ptiPlex N X1 fam ilies; C hapters 4, 5, 6,
and 7 are chassis-specific.
1-2 Dell OptiPlex GX1/GX1p Managed PC and OptiPlex NX1 Net PC Systems Service Manual
Fgure 1-1. Chosss Conlgurorons
Chosss Dllerences
The four different chassis configurations differ prim arily in the follow ing expan-
sion features:
N um ber of expansion slots available for PC I/ISA expansion cards
N um ber of available internal drive bays for EID E/SC SI drives
N um ber of available external drive bays for diskette, C D -RO M , or tape
drives
Physical size and pow er supply types (the m idsize and m ini tow er system s
use the sam e pow er supply)
D ue to the physical differences in the four chassis configurations, a separate
parts rem oval and replacem ent chapter (C hapters 4 through 7) is provided for
each chassis type.
Midsize Chassis
Low-Profile Chassis
Mini Tower Chassis
OptiPlex NX1 Chassis
Chosss 5mIorres
A ll four chassis configurations have the follow ing sim ilarities:
The sam e system board.
Identical operational characteristics (sam e B IO S, PO ST, m em ory,
m icroprocessor, external I/O ports, and so on).
Identical diagnostics, diagnostic beep codes, and diagnostic-screen error
m essages (see C hapters 1 through 3 and A ppendix A ). H ow ever, the
O ptiPlex N X1 com puter has no built-in diskette drive and requires a
specialsetup process to run the diskette-based diagnostics as described
in C hapter 2.
5rondord Feorures
The features described in the follow ing subsections are com m on to all chassis
configurations.
Penrum ll Mcroprocessor
A ll system s in the O ptiPlex G X1/G X1p and O ptiPlex N X1 com puter fam ilies
incorporate the Pentium II m icroprocessor for im proved operating speeds and
overall perform ance. Som e of the m ajor enhancem ent features of the
Pentium II m icroprocessor include internal 16-KB data and instruction caches,
internal m ath coprocessor, and the M M X instruction set for high perform ance
in com plex m ultim edia and com m unications environm ents. The Pentium II
m icroprocessor also uses a technique called single instruction, m ultiple data
(SIM D ), w hich perm its processing data elem ents in parallel for additional sys-
tem perform ance enhancem ent.
The m icroprocessor is physically located in a single-edge contact (SEC )
cartridge/heat sink assem bly on the system board for ease of upgrading w hen
faster processors are available. C ontact D ell C om puter C orporation for inform a-
tion about D ell-supported m icroprocessor upgrades.
5econdory L2 Coche
For additional perform ance, the O ptiPlex G X1/G X1p and O ptiPlex N X1 system s
em ploy a secondary cache m em ory subsystem w ith a cache m em ory control-
ler and 512 KB of pipeline-burst SR A M cache m em ory. The L2 cache SR A M is
located in the SEC cartridge/heat sink assem bly on the system board.
Mon Memory
M ain m em ory for the O ptiPlex G X1 and O ptiPlex N X1 system s ranges from a
m inim um of 32 M B to a m axim um of 384 M B. M ain m em ory for the O ptiPlex
G X1p system ranges from a m inim um of 128 M B to a m axim um of 384 M B. A ll
m ain m em ory for the O ptiPlex G X1 and O ptiPlex N X1 system s is im plem ented
using high-speed error checking and correction (EC C ) and non-EC C D IM M s. A ll
m ain m em ory for the O ptiPlex G X1p system is im plem ented using high-speed
EC C D IM M s. O ne to three D IM M s, ranging in m em ory capacity sizes from 32
to 128 M B, m ay be used to provide a m axim um m em ory capacity of 384 M B.
UpgrodobIe lO5 n FIosh Memory
The system B IO S is im plem ented in flash RO M , w hich allow s for easy B IO S
upgrades using diskette files or files dow nloaded from D ells hom e page on
the W orld W ide W eb (www.dell.com). The B IO S also incorporates the PO ST
diagnostics, w hich tests the system each tim e the system is started.
FlDF 5ubsysrem
The EID E subsystem im plem ented on the system board provides tw o M ode-4,
D M A bus-m astered EID E interfaces, each of w hich can support up to tw o
EID E devices (for exam ple, C D -R O M drive, hard-disk drive, and so on). The
EID E controller attaches to the high-speed PC I local bus.
The prim ary EID E interface (ID E1) provides support for up to tw o high-
perform ance EID E devices. The com puters boot drive should be connected
to the prim ary EID E interface.
The secondary EID E interface (ID E2) also provides support for up to tw o high-
perform ance EID E devices, typically EID E tape drives or C D -RO M drives.
N O TES: A ny externally accessible drive bays at the front of the com puter are
norm ally used for diskette, C D -R O M , and/or tape drives. H ard-disk drives
should be installed in the internal hard-disk drive positions described in H ard-
D isk D rive Service Inform ationfound later in this chapter.
The O ptiPlex N X1 system supports only one hard-disk drive and optionally one
external diskette drive for running the diskette-based diagnostics as described
in C hapter 2,B asic Troubleshooting.
5MAkI IechnoIogy
As a standard feature, O ptiPlex G X1/G X1p and O ptiPlex N X1 system s are
equipped w ith Self-M onitoring and A nalysis Reporting Technology (SM A RT),
w hich w arns you at system start-up if your hard-disk drive has becom e
unreliable. This w arning occurs only if you use hard-disk drives w ith SM A RT
technology.
lnregrored Dskerre/Iope Drve ConrroIIer
The O ptiPlex G X1/G X1p and O ptiPlex N X1 system s are equipped w ith an inte-
grated diskette drive controller (PIIX4e) that can support a m axim um of tw o
non-EID E diskette and tape drives via a 34-pin D SKT connector located on the
system board. The low -profile chassis can accom m odate only one external
drive device (diskette drive or tape drive). O ther chassis configurations can
accom m odate tw o external drive devices.
N O TES: If the diskette drive and tape drive are both attached to the diskette
drive controller on the system board, only the diskette drive is configured in
the System Setup program as Diskette Drive A or Diskette Drive B. The tape
drive is then listed as Not Installed (under either the Diskette Drive A or
Diskette Drive B option).
The O ptiPlex N X1 system contains an integrated controller and diskette drive
connector, but is not equipped w ith a diskette drive. If you run the diskette-
based diagnostics, this com puter requires an external diskette-drive kit as
described in C hapter 2, Basic Troubleshooting.
lnregrored 5VGA 5ubsysrem
The O ptiPlex G X1/G X1p and O ptiPlex N X1 system s include an integrated
high-perform ance 64-bit accelerated graphics port (AG P) subsystem , im ple-
m ented on the system board, w hich drives an external SVG A m onitor. The
AG P contains a dedicated bus that bypasses the PC I bus and allow s for inter-
connection of the video subsystem directly to the Pentium chip set for the
extra-high perform ance required for 3D video subsystem s. This architecture
also off-loads the PC I bus, providing greater perform ance for devices attached
to the PC I bus.
The m axim um supported resolution is 1600 x 1200 w ith 65,535 colors at
75 H z. The SVG A subsystem consists of the follow ing m ajor com ponents:
ATI R AG E PR O TU R B O video controller
4-M B synchronous graphics random -access m em ory (SG R A M ) video
m em ory (expandable to 8 M B via a video-m em ory upgrade kit); 8 M B stan-
dard on the G X1p
15-hole m onitor port
lnregrored Audo ConrroIIer
The integrated audio controller is a single chip that connects to the ISA bus.
The audio controller has analog jacks for line-in and m icrophone input. The
single line-out output jack provides stereo output for a line-level input to an
external am plifier or drives stereo headphones. See Technical Specifications
found later in this chapter for audio jack input and output specifications.
AIl MuIrmedo ChonneI
The ATI m ultim edia channel (A M C ) im plem ents a local graphics bus that allow s
external devices to attach directly to the graphics controller. The A M C allow s
devices to transfer video stream data to the graphics controller, for exam ple,
M PEG -2 decoding for digital video disk (D VD ) applications, or to receive video
stream data from the graphics controller to the device, for exam ple, TV-O ut
circuitry, or to do both sim ultaneously. M ost of the video stream data trans-
fers occur on the A M C w ithout congesting the PC I bus bandw idth.
The 40-pin A M C connector, show n in Figure 1-12, consists of three ports into
the graphics controller: a digital video stream (D VS) port for video input into the
graphics controller, a m ultim edia peripheral port (M PP) for video input and out-
put from the graphic controller, and an inter-integrated circuit (I
2
C )-com patible
serial control port for controlling the attached devices. A fourth port, audio
m ixing bus (A M B ), is not supported by the system . To route m ixed audio from
an A M C -com pliant adapter card to the system board, C D -RO M audio cables
m ust be attached from the adapter cards C D -RO M audio input and C D -RO M
audio output connections to the A M C connector. See the A M C -com pliant
adapter cards docum entation for m ore inform ation.
IeIephony AppIcoron Progrommng lnrerloce
The O ptiPlex G X1/G X1p and O ptiPlex N X1 system s include a telephony appli-
cation program m ing interface (TA PI) that allow s the system board audio to
interface w ith a m odem to facilitate speakerphone functionality. The TA PI-
com pliant telephony input is a m ono source w ith a m axim um signal level of
2 Vrm s.
Chosss lnrruson Derecron
Chassis Intrusion displays the status of the system chassis intrusion m onitor.
The settings for this option are Enabled, Enabled-Silent, or Disabled. The
default is Enabled.
If the com puter cover is rem oved w hile the intrusion m onitor is set to
Enabled, the setting changes to Detected, and the follow ing m essage
appears during the boot sequence at the next system start-up:
Alert! Cover was previously removed.
If the com puter cover is rem oved w hile the intrusion m onitor is set to
Enabled-Silent, the setting changes to Detected, but the alert m essage is not
displayed during the boot sequence at the next system start-up.
If the intrusion m onitor is set to Disabled, no intrusion m onitoring occurs and
no m essages are displayed.
To reset the Detected setting, enter the System Setup program during the
system s PO ST. H ighlight the Chassis Intrusion option and press the left- or
right-arrow key to choose Enabled, Enabled-Silent, or Disabled.
N O TE: If a setup passw ord has been assigned by som eone else, contact your
netw ork adm inistrator for inform ation on resetting the chassis intrusion detector.
lnregrored Frherner NlC 5upporr (OpronoI)
The O ptiPlex G X1 system s and O ptiPlex N X1 system s are available w ith or
w ithout an integrated Ethernet N IC subsystem . The O ptiPlex G X1p system s
are available only w ith an integrated Ethernet N IC subsystem .
The integrated 10/100-M bps 3C om
PC I 3C 905B -TX Ethernet N IC subsystem

supports the W akeup O n LA N feature and the 10BASE-T and 100BASE-T stan-
dards. The N IC subsystem connects to the Ethernet netw ork through a single
R J45 connector on the back of the com puter. The R J45 connector and the N IC
interface circuitry are m ounted on the system board.
The N IC connector on the com puters back panel has the follow ing indicators:
A yellow activity indicator flashes w hen the system is transm itting or
receiving netw ork data. (A high volum e of netw ork traffic m ay m ake this
indicator appear to be in a steady onstate.)
A green link integrity indicator lights up w hen there is a good connection
betw een the netw ork and the N IC . W hen the green indicator is off, the
system is not detecting a physical connection to the netw ork.
Nolwotk Co5|o koquitomools
The com puters N IC connector (R J45) is designed for attaching to an
unshielded tw isted pair (U TP) Ethernet cable. The other end of the cable con-
nects to an R J45 jack w all plate or to an R J45 port on a U TP concentrator or
hub, depending on the netw ork configuration.
C hapter 4, U sing Integrated D evices,in the Reference and Installation G uide
provides instructions for connecting the com puter to, and configuring it for use
on, an Ethernet netw ork. For O ptiPlex N X1 system s, refer to the online N et-
w ork Adm inistrators G uide.
FuII 5er ol l/O Porrs
For desktop connectivity, the O ptiPlex G X1/G X1p and O ptiPlex N X1 system s
include the follow ing ports:
25-hole, bidirectional parallel port w ith EPP/EC P and dem and-m ode D M A
support
Tw o U niversal Serial B us (U SB ) ports
Tw o 9-pin serial ports
Tw o PS/2 ports (m ouse and keyboard)
O ne 15-hole video connector
Three audio jacks (m icrophone, line-in, and line-out)
O ne R J45 Ethernet N IC connector
See Figures 1-3 through 1-6 for I/O port identifiers for the various chassis
configurations.
Power 5uppIy
The O ptiPlex G X1/G X1p and O ptiPlex N X1 system s are equipped w ith a
sw itch-selectable (115/230-VAC ) pow er supply that can operate from standard
AC pow er outlets in the U .S. and all international countries. The pow er supply
used in the m idsize and m ini tow er chassis configurations is a higher-capacity
pow er supply than that used in the low -profile and O ptiPlex N X1 chassis
configurations.
D ell O ptiPlex G X1/G X1p and O ptiPlex N X1 system s have a special pow er sup-
ply that provides trickle (flea) pow er to support the W akeup O n LA N feature
w hen com puter pow er is off.
Locoron ol Mojor Componenrs
Figure 1-2 show s the front-panel features for the four chassis types;
Figures 1-3 through 1-6 show internal features of the four chassis types.
Fgure 1-2. Fronr-PoneI Feorures
diskette-drive
access indicator
reset button
hard-disk drive
access indicator
pow er button pow er indicator
diskette-drive
access indicator
reset button
hard-disk drive
access indicator
pow er button
pow er indicator
pow er indicator
hard-disk drive
access indicator
pow er button
reset button
Mini Tower Chassis
hard-disk drive
access indicator
pow er button
pow er
indicator
Midsize Chassis
Low-Profile Chassis
diskette-drive
access indicator
Fgure 1-3. lnrernoI Vew ol rhe Low-ProlIe Chosss
serial port 1
connector
pow er supply
voltage selection
sw itch
AC pow er
receptacle
3.5-inch diskette drive
expansion-card
cage
U SB connectors (2)
keyboard
connector
video connector
expansion-card slots (3)
hard-disk drive
serial port 2 connector
hard-disk drive
interface cable
diskette/tape drive
interface cable
audio connectors (3)
parallel port
connector
N IC connector (optional)
m ouse
connector
padlock ring
security cable slot
chassis
intrusion
sw itch

Fgure 1-4. lnrernoI Vew ol rhe Mdsze Chosss
parallel port
connector
pow er supply
voltage
selection
sw itch
AC pow er
receptacle
serial port 1
connector
U SB connectors (2)
keyboard connector
m ouse connector
drive cage diskette/tape drive interface cable
hard-disk drive
bracket
hard-disk drive
interface cable
expansion-card cage
expansion-card slots (5)
video connector serial port 2 connector
security cable slot
padlock ring
chassis
intrusion
sw itch
Fgure 1-5. lnrernoI Vew ol rhe Mn Iower Chosss
pow er supply
security
cable slot
serial port 2
connector
AC pow er
receptacle
parallel port
connector
U SB connectors (2)
m ouse
connector
keyboard
connector
serial port 1
connector
video connector
padlock ring
system board
expansion-card
cage
riser board
hard-disk drive
bracket
external
drive bays
interface cable
chassis intrusion
sw itch
Fgure 1-. lnrernoI Vew ol rhe OprPIex NX1 Chosss
Advonced Fxponson Feorures
The O ptiPlex G X1/G X1p system s contain advanced expansion subsystem s
that can support a m ixture of traditional ISA expansion cards (called legacy
cards), Plug and Play ISA expansion cards, and PC I expansion cards.
For non-Plug and Play operating system environm ents, an ISA C onfiguration
U tility (IC U ) included w ith the com puter provides a m eans of avoiding
resource conflicts. C hapter 3, U sing the ISA C onfiguration U tility,in the Ref-
erence and Installation G uide describes the IC U and provides instructions for
using it to configure the com puter.
In the M icrosoft
W indow s
98 operating system , the functions provided by

the IC U are handled by the Device Manager, w hich can be accessed by
double-clicking the System icon in the Control Panel. See your W indow s 98
docum entation for instructions on using the D evice M anager to m anage
resources and resolve conflicts.
serial port 1
connector
pow er supply
AC pow er receptacle
U SB connectors (2)
keyboard
connector
video connector
expansion-card slot
hard-disk drive
EID E cable
parallel port
connector
m ouse
connector
serial port 2 connector
padlock ring
security
cable slot
security
access lock
D C pow er cable
expansion-card cage
chassis
intrusion
sw itch
OprPIex NX1 Compurer's Fxponson-Cord 5Ior
The O ptiPlex N X1 com puter has one PC I expansion-card connector on the riser
board (see Figure 1-7). The com puter autom atically assigns any required m em -
ory space, IR Q lines, and D M A channels to an installed PC I expansion card
during system start-up. The W akeup O n LA N pow er connector on the riser
board supports an optional N IC expansion card w ith W akeup O n LA N capabil-
ity. The pow er LED lights up w hen D C pow er is applied to the riser board.
Fgure 1-7. kser oord lor rhe OprPIex NX1 Compurer
Low-ProlIe Compurer's Fxponson-Cord 5Iors
The O ptiPlex G X1 low -profile com puters have three expansion-card slots.
The riser board has tw o ISA expansion-card connectors and tw o PC I
expansion-card connectors. O ne PC I expansion-card connector and one ISA
expansion-card connector share a single expansion-card slot, resulting in a
total of three expansion-card slots (see Figure 1-8). The low -profile com puters
have a passive riser board, w ith no PC I-to-PC I bridge. The riser board includes
the P1 connector (for connecting the N IC to the riser board cable) and an LED
(see Figure 1-8). If the LED is on, the riser board is receiving pow er; if off, the
riser board is not receiving pow er.
Fgure 1-8. kser oord lor rhe Low-ProlIe Compurer
Mdsze Compurer's Fxponson-Cord 5Iors
The O ptiPlex G X1/G X1p m idsize com puters have five expansion-card slots.
The riser board for the G X1 is offered in tw o options. The G X1p uses the
option 2 riser board. O ption 1 is a passive riser board, w ith no PC I-to-PC I
bridge. O ption 1 has three ISA expansion-card connectors and three PC I
expansion-card connectors. O ne PC I expansion-card connector and one ISA
expansion-card connector share a single expansion-card slot, resulting in a
W akeup O n LA N
pow er connector
PC I1 connector
pow er LED
ISA 2 connector
LED
PC I2
connector
PC I1
connector
H D LED
connector
ISA 1
connector
P1 connector
total of five expansion-card slots (see Figure 1-9). O ption 2 is an active riser
board, w ith a PC I-to-PC I bridge. O ption 2 has tw o ISA expansion-card connec-
tors and five PC I expansion-card connectors. Tw o PC I/ISA expansion-card
connector pairs each share an expansion-card slot, again resulting in a total of
five expansion-card slots (see Figure 1-10). Both riser board options include the
P1 connector (for connecting the N IC to the riser board cable) and an LED . If
the LED is on, the riser board is receiving pow er; if off, the riser board is not
receiving pow er.
Fgure 1-9. kser oord lor rhe Mdsze Compurer (Opron 1)
Fgure 1-10. kser oord lor rhe Mdsze Compurer (Opron 2)
H D LED
connector
ISA 3
connector
ISA 2
connector
ISA 1
connector
PC I3
connector
PC I2
connector
PC I1
connector
P1 connector
LED
ISA 1
connector
ISA 2
connector
PC I3
connector
PC I2
connector
PC I1
connector
PC I4
connector
PC I5 connector
H D LED
connector
LED
P1 connector
Mn Iower Compurer's Fxponson-Cord 5Iors
The O ptiPlex G X1/G X1p m ini tow er com puters have seven expansion-card
slots. The riser board has four ISA expansion-card connectors and five PC I
expansion-card connectors. Tw o PC I expansion-card connectors share
expansion-card slots w ith tw o ISA connectors, resulting in a total of seven
expansion-card slots (see Figure 1-11). The riser board is active, incorporating
PC I-to-PC I bridging.
The m ini tow er riser board includes the P1 connector (for connecting the N IC
to the riser board cable) and an LED . If the LED is on, the riser board is receiv-
ing pow er; if off, the riser board is not receiving pow er.
Fgure 1-11. kser oord lor rhe Mn Iower Compurer
Upgrode Oprons
The system board has various accom m odations for system upgrades
including:
M icroprocessor upgrade
M ain m em ory expansion
Video m em ory expansion
These upgrades are sum m arized in the follow ing subsections, and installation
procedures are provided for the various chassis configurations in C hapters 4, 5,
6, and 7.
Mcroprocessor/L2 Coche Upgrodes
O n the O ptiPlex G X1/G X1p and O ptiPlex N X1 system s, the m icroprocessor
and secondary L2 cache m em ory are im plem ented in an SEC cartridge/heat
sink assem bly. U pgrade to a higher-perform ance m icroprocessor is accom -
plished by snapping out the old assem bly and installing an upgrade assem bly
as higher-perform ance m icroprocessors becom e available.
ISA 4
ISA 1
H D LED
connector
P1 connector
PC I1
PC I5
ISA 2
PC I2
PC I3
ISA 3
LED
PC I4
Mon Memory Fxponson
The three D IM M sockets on the system board can accom m odate com bina-
tions of 32-, 64-, and 128-M B D IM M s up to a total m em ory capacity of
384 M B. M ain m em ory can have either 72-bit parity (EC C ) D IM M s or 64-bit
nonparity D IM M s.
Vdeo-Memory Upgrode Opron
O n the O ptiPlex G X1 and O ptiPlex N X1 system s, you can upgrade video m em -
ory from 4 to 8 M B by installing an optional video-m em ory upgrade m odule in
the video-m em ory upgrade socket on the system board. A dding video m em ory
increases the system s video perform ance and provides additional m odes for
high-resolution/expanded color applications. The O ptiPlex G X1p system com es
w ith 8 M B standard.
N O TE: See the online System U sers G uide or C hapter 6, Installing System
Board O ptions,in the R eference and Installation G uide for additional upgrade
inform ation.
Compurer 5ervce lnlormoron
The follow ing subsections provide service-related inform ation about the com -
puter. U nless otherw ise specified, the inform ation applies to all chassis
configurations.
OnIne Documenroron
D ell O ptiPlex G X1/G X1p com puters are shipped w ith an online System U sers
G uide (located in the Dell Accessories folder) that provides additional hard-
w are and softw are installation, configuration inform ation, and D ell contact
inform ation.
5ysrem Dognosrcs
Server-based and diskette-based diagnostics are available to aid in troubleshoot-
ing all m ajor com ponents of the O ptiPlex G X1 and G X1p. The O ptiPlex N X1
system s use server-based diagnostics, hard-diskbased diagnostics, or the
diskette-based diagnostics using an external diskette-drive kit connected directly
to the system board. See Running the System D iagnosticsin C hapter 2 for
additional inform ation.
5ysrem-oord 5ervce Doro
The follow ing subsections provide service-related inform ation about the sys-
tem board and com ponents.
Syslom 8ootJ
The O ptiPlex G X1p, and new er versions of the G X1 and O ptiPlex N X1 system s
use the system board show n in Figure 1-12 (integrated N IC is optional on the
G X1 and N X1). O lder versions of the O ptiPlex G X1 and O tiPlex N X1 system s
use the system board show n in Figure 1-13.
Fgure 1-12. 5ysrem oord Componenrs (New)
SEC cartridge connector

(SLO T1)
m icroprocessor
fan connector (FA N )
m icrophone jack (M IC )
video
connector M O N ITO R )
serial port 2
connector
(SER IA L2)
U SB connectors
(U SB ) (2)
parallel/serial port 1
connectors (stacked)
(PA R A LLEL/SER IA L1)
m ouse/keyboard
(M O U SE/KYB D )
audio line-in
jack (LIN E-IN )
audio line-out
jack (LIN E-O U T)
video-m em ory
upgrade socket
(VID EO _U PG R A D E)
control panel
connector (PA N EL)
battery socket
(BATTERY)
optional
integrated N IC
connector (EN ET)
riser board connector (R ISER )
system board jum pers
prim ary EID E
interface connector
(ID E1)
secondary EID E
interface connector
(ID E2)
front of computer
diskette/tape drive
interface connector
(D SKT)
D IM M sockets (3)
(D IM M _A D IM M _C )
m ain pow er input
connector (PO W ER _1)
3.3-V pow er
input connector
(PO W ER _2)
ATI m ultim edia
connector (A M C )
C D -in
connectors (C D -IN )
telephony
connector
(TA PI)
chassis intrusion
sw itch connector
Fgure 1-13. 5ysrem oord Componenrs (OId)
SEC cartridge connector
(SLO T1)
prim ary EID E
interface connector
(ID E1)
diskette/tape drive
interface connector
(D SKT)
riser board
connector (R ISER )
secondary EID E
interface
connector (ID E2)
system board
jum pers
battery socket
(B ATTERY)
control panel
connector (PA N EL)
3.3-V pow er input
connector
(PO W ER _2)
m ain pow er input
connector (PO W ER _1)
D IM M sockets (3)
(D IM M _A D IM M _C )
front of computer
ATI m ultim edia
connector (A M C )
video-m em ory
upgrade socket
(VID EO _U PG R A D E)
line-in jack
(LIN E-IN )
m icrophone
jack (M IC )
optional N IC
connector
(EN ET)
video connector
(M O N ITO R )
m icroprocessor
fan connector
(FA N )
serial port 2
connector (SER IA L2)
U SB connectors (2)
(U SB )
parallel/serial port 1
(PA R A LLEL/SER IA L1)
line-out jack
(LIN E-O U T)
C D -RO M audio
interface
connector (C D _IN ) telephony
connector (TA PI)
m ouse/keyboard
connectors
(stacked)
(M O U SE/KYB D )
chassis intrusion sw itch
connector (IN TRU SIO N )
Syslom 8ootJ !umpots
The system board jum pers are located in the sam e corner on both the old and
new system board.
Fgure 1-14. 5ysrem oord Iumpers
IobIe 1-1. 5ysrem-oord Iumper Descrprons
Iumper Descriplion 5ellings
500M H Z* M icroprocessor
speed
Install jum per if the m icroprocessors
internal speed is 500 M H z; otherw ise, the
jum per should not be installed.
speed
speed
* O ne set of speed jum pers m ust have a jum per plug installed; otherw ise, the system
defaults to 350 M H z.
jumpered unjumpered
lolottupl Assigomools
speed
speed
speed
Reserved. Jum per not installed (default).
speed
B U S66M External system
clock
Install jum per to set the external system
clock speed at 66 M H z; otherw ise, the
external system clock speed operates at
100 M H z (default).
B IO S Reserved Jum per not installed (default).
PSW D Passw ord
enable or disable
Install to enable the passw ord feature
(default).
IobIe 1-2. lnrerrupr Assgnmenrs
lkQ Line Used By/Avoiloble
IR Q 0 G enerated by system tim er.
IR Q 1 G enerated by keyboard controller.
IR Q 2 G enerated internally by interrupt controller to enable IR Q 8
through IR Q 15.
IR Q 3 G enerated by super I/O controller to indicate that the device con-
nected to the serial port (C O M 2 or C O M 4) requires service.
IR Q 4 G enerated by super I/O controller to indicate that the device con-
nected to the serial port (C O M 1 or C O M 3) requires service.
IR Q 5 Available for use by an expansion card.
IR Q 6 G enerated by super I/O controller to indicate that diskette or tape
drive requires service.
IR Q 7 G enerated by super I/O controller to indicate that device con-
nected to parallel port requires service.
IR Q 8 G enerated by RTC alarm event.
IobIe 1-1. 5ysrem-oord Iumper Descrprons (cooliouoJj
Iumper Descriplion 5ellings
* O ne set of speed jum pers m ust have a jum per plug installed; otherw ise, the system
defaults to 350 M H z.
DMA Cnoooo| Assigomools
Hord-Dsk Drve 5ervce lnlormoron
The follow ing subsections provide service-related inform ation about hard-disk
drive options for the O ptiPlex G X1/G X1p, and O ptiPlex N X1 com puters.
N O TE: Throughout this m anual, references to com ponent locations assum e
the chassis orientations illustrated in Figure 1-15.
IR Q 9 Available for use by an expansion card, except in AC PI-enabled
configurations.
IR Q 10 Available for use by an expansion card.
IR Q 11
*
N IC /default PC I IR Q .
IR Q 12 G enerated by keyboard controller to indicate that m ouses output
buffer is full.
IR Q 13 G enerated by m ath coprocessor to indicate coprocessor error.
IR Q 14 G enerated by device connected to prim ary EID E port to indicate
that device requires service. If the EID E controller is disabled,
this line is available for other use.
IR Q 15 G enerated by device connected to secondary EID E port to
indicate that device requires service. If the EID E controller is
disabled, this line is available for other use.
* If an ISA expansion card is configured for IR Q 11, the optional N IC or PC I IR Q is assigned
to another available IR Q line.
IobIe 1-3. DkFQ Lne Assgnmenrs
DkEQ Line Used By/Avoiloble
D R EQ 0 Available
D R EQ 1 Available
D R EQ 2 G enerated by super I/O controller to initiate D M A cycle for
attached diskette drive
D R EQ 3 Available
D R EQ 4 G enerated by bus controller chip to activate second D M A
controller
D R EQ 5 Available
D R EQ 6 Available
D R EQ 7 Available
N O TE: The built-in audio controller, N IC (optional), and video controllers are assigned available
D M A channels autom atically during system start-up.
IobIe 1-2. lnrerrupr Assgnmenrs (cooliouoJj
lkQ Line Used By/Avoiloble
Fgure 1-15. Compurer Orenroron lnlormoron
HotJ-Disk Dtivo lot lno Low-Ftoli|o Compulot
The hard-disk drive assem bly (consisting of the hard-disk drive and the hard-
disk drive bracket) is located inside the chassis at the left front of the com puter
and is attached to the bottom of the chassis. O ne 1-inch-high EID E or SC SI
hard-disk drive can be m ounted on the hard-disk drive bracket.
HotJ-Disk Dtivo lot lno MiJsizo Compulot
The hard-disk drive bracket is located next to the externally accessible drive
bays at the front of the com puter. The hard-disk drive bracket can contain
either one or tw o 1-inch-high EID E or SC SI hard-disk drives, or one 1-inch-high
EID E or SC SI hard-disk drive and one 1.6-inch-high EID E or SC SI hard-disk
drive.
left
side
front
back
left
side
front
right
side
back
front
back
top
bottom
Mini Tower Chassis Midsize Chassis
Low-Profile Chassis
right
side
left
side
front
right
side
back
HotJ-Disk Dtivo lot lno Mioi Towot Compulot
The hard-disk drive bracket is located beneath the externally accessible drive
bays at the front of the com puter. The hard-disk drive bracket can contain
either one or tw o 1-inch-high EID E or SC SI hard-disk drives, or one 1-inch-high
EID E or SC SI hard-disk drive and one 1.6-inch-high EID E or SC SI hard-disk
drive.
HotJ-Disk Dtivo lot lno CpliF|ox N\1 Compulot
O ne 1-inch-high EID E hard-disk drive can be m ounted to the top of the
expansion-card cage.
Power-5uppIy 5ervce Doro
The low -profile com puters have a 145-W system pow er supply, the m idsize
com puters have a 200-W system pow er supply, and the m ini tow er com puters
have a 230-W pow er supply. A ll system pow er supplies can operate from an
AC pow er source of 115 VAC at 50 to 60 H z or 230 VAC at 50 to 60 H z.
WAkNlNG: Ihe volloge seleclion swilch, locoled on lhe bock ol lhe
power supply ossembly, musl be sel lo lhe correcl operoling volloge
(115 or 230 V} belore you plug lhe power coble inlo on eleclricol
oullel.
The system pow er supply provides the D C operating voltages and currents
listed in Table 1-4.
N O TE: The pow er supply produces D C voltages only under its loaded condi-
tion. Therefore, w hen you m easure these voltages, the D C pow er input
connectors m ust be connected to their corresponding pow er input connectors
on the system board or drives.
IobIe 1-4. OprPIex GX1/GX1p DC VoIroge konges
Volloge konge Moximum Oulpul Currenl
+ 3.3 VD C + 3.15 to + 3.45 VD C
12.0 A
1
(low -profile com puters);
14.0 A
1
(m idsize and m ini tow er
com puters)
+ 5 VD C + 4.75 to + 5.25 VD C 18.0 A
1
22.0 A
1
com puters)
+ 12 VD C + 11.40 to + 12.60 VD C
3.0 A
2
6.0 A
2
com puters)
1
The com bined load on the + 5-VD C and + 3.3-VD C outputs should not exceed 105 W on
the low -profile com puters or 140 W on the m idsize/m ini tow er com puters.
2
W ithstands surges of up to 11.0 A to support disk start-up operations.
Fio Assigomools lot lno DC Fowot Cooooclots
The pow er-supply output voltages can be m easured at the back (w ire side) of
the connectors w ithout disconnecting them . Figures 1-15 through 1-17 show
the w ire side of the connectors.
1
Pin 11 PSO N # should m easure betw een + 4 and + 5 VD C except w hen the pow er button
on the front panel is pressed, taking PSO N # to its active-low state.
2
Pin 19 Therm al fan-speed control (TFSC ) is a pow er-supply input signal used to control
the pow er-supply fan speed.
3
Pin 5 PW RG O O D should m easure betw een + 4 and + 5 VD C w hen the pow er supply is on
and operating to indicate that all pow er-supply output voltages are w ithin ranges specified
in Table 1-4.
Fgure 1-1. DC Power Connecror P1
12 VD C 10.80 to 13.20 VD C 0.3 A (low -profile com puters);
0.3 A (m idsize and m ini tow er
com puters)
5 VD C 4.50 to 5.50 VD C 0.3 A (low -profile com puters);
0.3 A (m idsize and m ini tow er
com puters)
+ 5 VFP
3
+ 4.75 to + 5.25 VD C 10 m A
3
VFP (volts flea pow er) som etim es called standby pow er.
IobIe 1-4. OprPIex GX1/GX1p DC VoIroge konges (cooliouoJj
Volloge konge Moximum Oulpul Currenl
11
1
PW R G O O D
3
(orange)
12 VD C (blue)
+ 12 VD C (yellow )
+ 5 VFP (purple)
com m on (black)
2 3 4 5 6 7 8 9 10
12 13 14 15 16 17 18 19 20
!
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
com m on (black)
com m on (black)
com m on (black)
PSO N #
1
(gray)
com m on (black)
com m on (black)
com m on (black)
5 VD C (w hite)
TFSC
2
(brow n)
Fgure 1-17. DC Power Connecrors P2 (Mdsze ond Mn Iower
Chosss), P3, P4, P5, P, ond P9 (AII OprPIex GX1/GX1p Chosss)
Fgure 1-18. DC Power Connecrors P2 (Low-ProlIe Chosss) ond P7
(AII OprPIex GX1/GX1p Chosss)
DC Fowot Dislti5ulioo
Figures 1-19 through 1-23 provide the follow ing inform ation about D C pow er
distribution:
Pow er-supply connector identification
Pow er cable connections for diskette, tape, C D -R O M , and hard-disk drives
Pow er distribution to sockets and connectors on the system board
1 2 3 4
+ 5 VD C (red)
com m on (black)
com m on (black)
+ 12 VD C (yellow )
1 2 3 4
+ 5 VD C (red)
com m on (black)
com m on (black)
+ 12 VD C (yellow )
P2, P3, P5, P6, P9
P4
1 2 3 4
+ 3.3 VD C (blue/w hite)
com m on (black)
com m on (black)
5
P2, P7
6
com m on (black)
Fgure 1-19. DC Power CobIes lor rhe Low-ProlIe Compurer
P5
P4
P3
P2
P1
Fgure 1-20. DC Power Dsrrburon lor rhe Low-ProlIe Compurer
5 VDC
fuses
core VCC +2.1 to +3.5 VDC
+3.3 VDC
power
management
and NIC logic
RTC/
NVRAM
+5 VDC
+5 VDC
+5 VDC
+5 VFP
+5 VDC
5 VDC
+12 VDC
12 VDC
+3 VDC
P2
+3.3 VDC
PWRGOOD
P1
POWER1
PSON#
+5 VFP
+5 VDC
+12 VDC
12 VDC
PSON#
+5 VFP
+5 VDC
5 VDC
+12 VDC
12 VDC
P3
+5 VDC
+12 VDC
12 VDC
+12 VDC
+12 VDC
12 VDC
3.5-inch
diskette drive
system
power supply
battery
+5 VDC
5 VDC
ISA1
ISA2
PCI1
PCI2
MICROPROCESSOR
PANEL
KYBD
MOUSE
DIMM_A
DIMM_B
DIMM_C
main memory
sockets
P4
FAN
RISER
optional
drive
P5
riser board
system board
internal
hard-disk drive
POWER2
processor core
regulator
+5 VDC
USB
+3.3 VDC
P1
NOTE: +5 VFP is routed to
the integrated NIC logic on
the system board and to P1
on the riser board.
Fgure 1-21. DC Power CobIes lor rhe Mdsze ond Mn Iower
Compurers
P7
P9
P5
P4
P3
P2
P1
P6
Fgure 1-22. DC Power Dsrrburon lor rhe Mdsze Compurer
12 VD C
pow er
m anagem ent
and N IC logic
P7
+ 3.3 VD C
PO W ER 1
system
pow er supply
R TC /
N VR A M
+ 3.3 VD C
+ 5 VD C
+ 5 VD C
+ 5 VD C
+ 5 VD C
+ 5 VFP
+ 12 VD C
12 VD C
+ 5 VD C
5 VD C
+ 12 VD C
12 VD C
+ 5 VD C
5 VD C
PSO N #
+ 5 VFP
+ 5 VD C
5 VD C
+ 12 VD C
PW R G O O D
PSO N #
+ 5 VFP
+ 5 VD C
5 VD C
+ 12 VD C
12 VD C
+ 3 VD C
keyboard
controller
P3
+ 5 VD C
+ 12 VD C
12 VD C
+ 12 VD C
3.5-inch
diskette drive
battery
P1
ISA 1
through
ISA 3
PC I1
through
PC I3
M IC R O PRO C ESSO R
PA N EL
KYB D
M O U SE
D IM M _A
D IM M _B
m ain
m em ory
sockets
P4
FA N
R ISER
internal
hard-disk drive
P2
optional
drive
P5
*
P6
*
riser board
system board
optional
drive
internal
hard-disk drive
processor
core regulator
PO W ER 2
core VC C + 2.1 to + 3.5 VD C
U SB
+ 3.3 VD C
*
Som e com puters have an additional connector (P9) that m ay be used instead of P5 or P6.
fuses (2)
+ 5 VFP P1
D IM M _C
N O TE: + 5 VFP is routed to
the integrated N IC logic on
on the riser board.

Fgure 1-23. DC Power Dsrrburon lor rhe Mn Iower Compurer
5ysrem Power 5uppIy lor rhe OprPIex NX1
Compurer
The O ptiPlex N X1 com puters have an 80-W com puter pow er supply. The
pow er supply can operate from an AC pow er source of 115 VAC at 60 H z or
230 VAC at 50 H z. The system pow er supply provides the D C operating volt-
ages and currents listed in Table 1-5.
N O TE: The pow er supply produces D C voltages only under its loaded condi-
tion. Therefore, w hen you m easure these voltages, the D C pow er input
connectors m ust be connected to their corresponding pow er input connectors
on the system board and hard-disk drive.
12 VD C
pow er
m anagem ent
and N IC logic
P7
+ 3.3 VD C
PO W ER 1
system
pow er supply
R TC /
N VR A M
+ 3.3 VD C
+ 5 VD C
+ 5 VD C
+ 5 VD C
+ 5 VD C
+ 5 VFP
+ 12 VD C
12 VD C
+ 5 VD C
5 VD C
+ 12 VD C
12 VD C
+ 5 VD C
5 VD C
PSO N #
+ 5 VFP
+ 5 VD C
5 VD C
+ 12 VD C
PW R G O O D
PSO N #
+ 5 VFP
+ 5 VD C
5 VD C
+ 12 VD C
12 VD C
+ 3 VD C
keyboard
controller
P3
+ 5 VD C
+ 12 VD C
12 VD C
+ 12 VD C
3.5-inch
diskette drive
battery
P1
ISA 1
through
ISA 4
PC I1
through
PC I5
M IC R O PR O C ESSO R
PA N EL
KYB D
M O U SE
D IM M _A
D IM M _B
m ain
m em ory
sockets
P4
FA N
R ISER
internal
hard-disk drive
P2
optional
drive
P5
P6
riser board
system board
optional
drive
internal
hard-disk drive
processor
core regulator
PO W ER 2
U SB
+ 3.3 VD C
P9
optional
drive
P1
+ 5 VFP
D IM M _C
on the riser board.
.
CpliF|ox N\1 Fio Assigomools lot lno DC Fowot Cooooclots
The pow er-supply output voltages can be m easured at the back (w ire side) of
the connectors w ithout disconnecting them . Figures 1-24 through 1-26 show
the w ire side of the connectors.
1
Pin 11 PSO N # should m easure betw een + 4 and + 5 VD C except w hen the pow er button
on the front panel is pressed, taking PSO N # to its active-low state.
2
Pin 19 Therm al fan-speed control (TFSC ) is a pow er-supply input signal used to control
the pow er-supply fan speed.
3
Pin 5 PW RG O O D should m easure betw een + 4 and + 5 VD C w hen the pow er supply is
on to indicate that all pow er-supply output voltages are w ithin the ranges specified in
Table 1-5.
Fgure 1-24. DC Power Connecror P1 lor rhe OprPIex NX1 Compurer
IobIe 1-5. OprPIex NX1 DC VoIroge konges
Volloge konge
Moximum Oulpul Currenl
1
+ 3.3 VD C + 3.14 to + 3.47 VD C
6.0 A
1
+ 5 VD C + 4.75 to + 5.25 VD C
12.0 A
1

+ 12 VD C + 11.40 to + 12.60 VD C
1.0 A
2

12 VD C 10.80 to 13.20 VD C 0.5 A
+ 5 VFP
3
+ 4.75 to + 5.25 VD C 1.2 A
1
The com bined load on the + 5-VD C and + 3.3-VD C outputs should not exceed 65 W .
2
W ithstands surges of up to 3.0 A to support disk start-up operations.
3
VFP (volts flea pow er) som etim es called standby pow er.
11
1
PW R G O O D
3
(orange)
12 VD C (blue)
+ 12 VD C (yellow )
+ 5 VFP (purple)
com m on (black)
2 3 4 5 6 7 8 9 10
12 13 14 15 16 17 18 19 20
!
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
+ 5 VD C (red)
com m on (black)
com m on (black)
com m on (black)
PSO N #
1
(gray)
com m on (black)
com m on (black)
com m on (black)
open
TFSC
2
(brow n)
DC Fowot Dislti5ulioo lot lno CpliF|ox N\1 Compulot
Figures 1-27 and 1-28 provide the follow ing inform ation about D C pow er
distribution:
Pow er-supply connector identification
Pow er cable connection for the hard-disk drive
Pow er distribution to sockets and connectors on the system board
Fgure 1-27. DC Power CobIes lor rhe OprPIex NX1 Compurer
1 2 3 4
com m on (black)
com m on (black)
5
P2
6
com m on (black)
1 2 3 4
+ 5 VD C (red)
com m on (black)
com m on (black)
+ 12 VD C (yellow )
P3
P3
P2
P1
Fgure 1-28. DC Power Dsrrburon lor rhe OprPIex NX1 Compurer
+ 5 VD C
+ 3.3 VD C
fuses (2)
+ 3.3 VD C
pow er
m anagem ent
and N IC logic
R TC /
N VR A M
+ 5 VD C
+ 5 VD C
+ 5 VD C
+ 5 VFP
+ 12 VD C
12 VD C
+ 3 VD C
P2
+ 3.3 VD C
PW R G O O D
P1 PO W ER _1
PSO N #
+ 5 VFP
+ 5 VD C
+ 12 VD C
12 VD C
PSO N #
+ 5 VFP
+ 5 VD C
+ 12 VD C
12 VD C
P3
+ 12 VD C
+ 12 VD C
12 VD C
system
pow er supply
battery
+ 3.3 VD C
+ 5 VD C
PC I1
M IC R O PR O C ESSO R
PA N EL
KYB D
M O U SE
D IM M _A
m ain m em ory
sockets
FA N
R ISER
riser board
system board
PO W ER _2
processor
core regulator
+ 5 VD C
U SB
internal
hard-disk drive
P1
on the riser board.
D IM M _B
D IM M _C
IechncoI 5peclcorons
z
IobIe 1-. IechncoI 5peclcorons
Microprocessor
M icroprocessor type . . . . . . Intel Pentium II m icroprocessor w ith M M X
technology
M icroprocessor speed . . . . . 266, 333, 350, 400, or 450 M H z (the G X1p
is only available in 400 or 450 M H z)
External system clock . . . . . 66/100 M H z
Internal cache. . . . . . . . . . . . 32-KB (16-KB data cache and 16-KB instruc-
tion cache)
M ath coprocessor . . . . . . . . internal to the m icroprocessor
5yslem lnlormolion
System chip set. . . . . . . . . . Intel 440B X AG PSet chip set
D ata bus w idth. . . . . . . . . . . 64 bits
Address bus w idth . . . . . . . . 32 bits
D M A channels . . . . . . . . . . . seven
Interrupt levels . . . . . . . . . . . 15
Flash EPRO M (B IO S). . . . . . 2 M b
Exponsion Bus
B us types. . . . . . . . . . . . . . . PC I and ISA (PC I bus com plies w ith PC I
Specification 2.1)
B us speeds . . . . . . . . . . . . . PC I: 33 M H z; ISA : 8.33 M H z
PC I expansion-card
connectors:
Low -profile
com puters. . . . . . . . . . . . tw o (one PC I connector and one ISA
connector share an expansion-card slot)
M idsize com puters . . . . three (one PC I connector and one ISA
or
five (tw o share expansion-card slots)
M ini tow er
com puters. . . . . . . . . . . . five (tw o PC I connectors share expansion-
card slots w ith ISA connectors)
O ptiPlex N X1
com puters . . . . . . . . . . . one
Exponsion Bus (cooliouoJj
ISA expansion-card
connectors:
Low -profile
com puters . . . . . . . . . . . tw o (one ISA connector and one PC I
M idsize com puters . . . . three (one ISA connector and one PC I
or
tw o (both share expansion-card slots)
M ini tow er
com puters. . . . . . . . . . . . four (tw o ISA connectors share expansion-
card slots w ith PC I connectors)
O ptiPlex N X1
com puters . . . . . . . . . . . none
NlC
N IC . . . . . . . . . . . . . . . . . . . . integrated 3C om PC I 3C 905B -TX W akeup
O n LA N N IC , operating at 10 or 100 M bps
(optional on G X1 and N X1)
Memory
A rchitecture . . . . . . . . . . . . . 64-bit (nonparity) or 72-bit (parity), non-
interleaved on G X1 and N X1; 72-bit (parity),
noninterleaved on G X1p
D IM M sockets . . . . . . . . . . . three (gold contacts)
D IM M capacities . . . . . . . . . 32-M B nonparity SD R A M ;
32-, 64-, and 128-M B parity SD R A M
Standard R A M . . . . . . . . . . . 32 M B (G X1 and N X1) or 128 M B (G X1p)
M axim um R A M . . . . . . . . . . 384 M B
L2 cache m em ory . . . . . . . . 512-M B pipeline-burst, four-w ay
set-associative, w rite-back SR A M
B IO S address. . . . . . . . . . . . F0000h
RO M address. . . . . . . . . . . . C 8000h
Drives
Externally accessible bays:
Low -profile
com puters . . . . . . . . . . . one 3.5-inch bay for a 3.5-inch diskette
drive; one 5.25-inch bay for a diskette, tape,
or C D -R O M drive
M idsize com puters . . . . one 3.5-inch bay for a 3.5-inch diskette
drive; tw o 5.25-inch bays for diskette, tape,
or C D -R O M drives
IobIe 1-. IechncoI 5peclcorons (cooliouoJj
Drives (cooliouoJj
M ini tow er
com puters . . . . . . . . . . . one 3.5-inch bay for a 3.5-inch diskette
drive; three 5.25-inch bays for diskette,
tape, or C D -RO M drives
O ptiPlex N X1
com puters . . . . . . . . . . . none
Internal hard-disk drive bays:
Low -profile
com puters. . . . . . . . . . . . one bay for a 1-inch-high EID E or SC SI hard-
disk drive
M idsize com puters . . . . tw o bays for either one or tw o 1-inch-high
EID E or SC SI hard-disk drives, or one
1-inch-high EID E or SC SI hard-disk drive and
one 1.6-inch-high EID E or SC SI hard-disk
drive
M ini tow er
com puters. . . . . . . . . . . . tw o bays for either one or tw o 1-inch-high
EID E or SC SI hard-disk drives, or one
1-inch-high EID E or SC SI hard-disk drive and
one 1.6-inch-high EID E or SC SI hard-disk
drive
O ptiPlex N X1
com puters . . . . . . . . . . . one bay for a 1-inch-high EID E hard-disk
drive
Video
Video type . . . . . . . . . . . . . . integrated ATI R AG E PRO TU R B O graphics
Video m em ory . . . . . . . . . . . 4-M B SG R A M , upgradable to 8 M B on the
G X1 and N X1; 8 M B standard on the G X1p
Video resolutions . . . . . . . . . 640 x 480 (32 bpp), True-color, 85 H z,
m inim um 4 M B video m em ory required;
800 x 600 (32 bpp), True-color, 85 H z,
1600 x 1200 (16 bpp), 65535 colors, 75 H z,
m inim um 8 M B video m em ory required
Porls
Externally accessible:
Serial (D TE) . . . . . . . . . . tw o 9-pin connectors (16550-com patible)
Parallel. . . . . . . . . . . . . . one 25-hole connector (bidirectional)
Video . . . . . . . . . . . . . . . one 15-hole connector
PS/2-style keyboard . . . . 6-pin m ini-D IN
PS/2-com patible
m ouse . . . . . . . . . . . . . . 6-pin m ini-D IN
N IC . . . . . . . . . . . . . . . . . R J45 connector (optional)
U SB . . . . . . . . . . . . . . . . tw o U SB host connectors
Audio line-in . . . . . . . . . . 2.0-V rm s (m axim um ); stereo
Audio m icrophone . . . . . 89-m V rm s (m axim um ); m ono
Audio line-out. . . . . . . . . 1.4-V rm s (m axim um ); stereo (at 32 ohm s
m inim um im pedance)
Internally accessible:
EID E hard-disk drive. . . . tw o 40-pin connectors on PC I local bus
D iskette drive . . . . . . . . . 34-pin connector
C D -R O M drive audio
interface . . . . . . . . . . . . 4-pin connector
ATI M ultim edia
C hannel (A M C ). . . . . . . . 40-pin connector
C D -in . . . . . . . . . . . . . . . 4-pin connector
Key Combinolions
< Ctrl><Alt><D el> . . . . . . . . . . . restarts (reboots) the system
< F2> . . . . . . . . . . . . . . . . . . starts System Setup program (during the
PO ST only)
< C trl> < A lt> < \> . . . . . . . . . . toggles m icroprocessor speeds on 101-key
keyboard (in M S-D O S
real m ode only)

< C trl> < A lt> < #> . . . . . . . . . toggles m icroprocessor speeds on 102-key
keyboard (in M S-D O S real m ode only)
Conlrols ond lndicolors
Reset control. . . . . . . . . . . . push button
Pow er control. . . . . . . . . . . . push button
Pow er indicator . . . . . . . . . . green LED in norm al operation; flashing
green LED in sleep state
D iskette-drive access
indicator. . . . . . . . . . . . . . . . green LED
H ard-disk drive access
indicator. . . . . . . . . . . . . . . . green LED
Link integrity indicator
(on system s w ith N IC
connector) . . . . . . . . . . . . . . green LED
Activity indicator
(on system s w ith N IC
connector) . . . . . . . . . . . . . . yellow LED
Power
Pow er supply w attage:
Low -profile
com puters. . . . . . . . . . . . 145 W
M idsize com puters . . . . 200 W
M ini tow er
com puters. . . . . . . . . . . . 200 W
O ptiPlex N X1
com puters . . . . . . . . . . . 80 W
Pow er-supply heat dissipation:
Low -profile
com puters. . . . . . . . . . . . 808 B TU (nom inal)
M idsize com puters . . . . 913 B TU (nom inal)
M ini tow er
com puters. . . . . . . . . . . . 913 B TU (nom inal)
O ptiPlex N X1
com puters . . . . . . . . . . . 400 B TU (nom inal)
Pow er supply voltage. . . . . . 90 to 135 V at 60 H z; 180 to 265 V at 50 H z
Backup battery . . . . . . . . . . . 3-V C R 2032 coin cell
Physicol
Low -profile com puters:
H eight . . . . . . . . . . . . . . 10.9 cm (4.3 inches)
W idth . . . . . . . . . . . . . . . 40.89 cm (16.1 inches)
D epth . . . . . . . . . . . . . . . 43.69 cm (17.2 inches)
W eight (m inim um ). . . . . 10.89 kg (24.0 lb)
M idsize com puters:
H eight . . . . . . . . . . . . . . 16.5 cm (6.5 inches)
W idth . . . . . . . . . . . . . . . 41.9 cm (16.5 inches)
D epth . . . . . . . . . . . . . . . 44.5 cm (17.5 inches)
M ini tow er com puters:
H eight . . . . . . . . . . . . . . 44.4 cm (17.5 inches)
W idth . . . . . . . . . . . . . . . 20.6 cm (8.1 inches)
D epth . . . . . . . . . . . . . . . 43.7 cm (17.2 inches)
O ptiPlex N X1 com puters:
H eight . . . . . . . . . . . . . . 9.27 cm (3.65 inches)
W idth . . . . . . . . . . . . . . . 33.71 cm (13.27 inches)
D epth . . . . . . . . . . . . . . . 34.93 cm (13.75 inches)
W eight. . . . . . . . . . . . . . 5.9 kg (13.0 lb)
Environmenlol
Tem perature:
O perating . . . . . . . . . . . .
10 to 35C
*
(50 to 95F)
Storage . . . . . . . . . . . . . 40 to 65C (40 to 149F)
Relative hum idity . . . . . . 20% to 80% (noncondensing)
M axim um vibration:
O perating . . . . . . . . . . . . 0.25 G at 3 to 200 H z at 1 octave/m in
Storage . . . . . . . . . . . . . 0.5 G at 3 to 200 H z at 1 octave/m in
*
The m axim um operating tem perature of 35C (95F) is for altitudes below 914.6 m
(3000 ft). Above 914.6 m (3000 ft) the m axim um operating tem perature is reduced.
Environmenlol (cooliouoJj
M axim um shock:
O perating . . . . . . . . . . . . left side (for low -profile, m idsize, and O pti-
Plex N X1 com puters operating in a vertical
orientation) and bottom half-sine pulse w ith
a change in velocity of 20 inches/sec
(50.8 cm /sec)
Storage . . . . . . . . . . . . . 27-G faired square w ave w ith a velocity
change of 200 inches/sec (508 cm /sec)
A ltitude:
O perating . . . . . . . . . . . . 16 to 3048 m * (50 to 10,000 ft)
Storage . . . . . . . . . . . . . 16 to 10,600 m (50 to 35,000 ft)
*
The m axim um operating tem perature of 35C (95F) is for altitudes below 914.6 m
(3000 ft). Above 914.6 m (3000 ft) the m axim um operating tem perature is reduced.
B asic Troubleshooting 2-1
C H A P I E R 2
osc IroubIeshoorng
This chapter provides basic troubleshooting procedures applicable to all
system s of the D ell O ptiPlex G X1/G X1p M anaged PC and O ptiPlex N X1 N et
PC fam ilies. A brief explanation of how to load and start the system diagnos-
tics is also provided at the end of the chapter. D ell recom m ends that you
perform the follow ing procedures in the order they are presented in this m an-
ual. C hapter 3, B eep C odes and Error M essages,also contains inform ation
to assist you in diagnosing com puter failures that occur during the PO ST.
lnroI User Conrocr
W hen you first contact a user w ho has a problem , ask the user to describe the
problem and the conditions under w hich it occurs. In particular, w as the user
installing new hardw are or softw are w hen the failure occurred? A verbal
description can often indicate the cause of a problem or indicate the appropri-
ate troubleshooting procedure to use. A fter the user describes the problem ,
follow these steps:
1. A sk the user to back up any data on the hard-disk drive if the system s con-
dition perm its.
See M aintaining the System in the online System U sers G uide for infor-
m ation about backing up data.
2. A sk the user to try to duplicate the problem by repeating the operations he
or she w as perform ing at the tim e the problem occurred.
C an the user duplicate the problem ?
Yes. Proceed to step 3.
N o. Proceed to the next section, External Visual Inspection.
3. O bserve the user to determ ine if he or she is m aking an error, such as
typing an incorrect key com bination or entering a com m and incorrectly.
Is the problem a result of user error?
Yes. Instruct the user in the proper procedure, or direct him or her to the
appropriate user docum entation for the correct procedure.
N o. Proceed to the next section, External Visual Inspection.
FxrernoI VsuoI lnspecron
The external visual inspection consists of a quick inspection of the exterior of
the com puter, the m onitor, the keyboard, any peripherals, and cables. W hile
perform ing the visual inspection, m ake any necessary corrections. To perform
the external visual inspection, follow these steps:
1. Turn off the com puter, the m onitor, and all peripherals.
2. Verify that all pow er cables are properly connected to the com puter, the
m onitor and peripherals, and their pow er sources.
3. Verify that the keyboard and m ouse interface cables are firm ly attached to
the proper connectors on the back of the com puter.
For a PS/2-com patible m ouse, the keyboard and m ouse interface cable
connectors are identical except for their labels. For a serial m ouse, the
m ouse interface cable m ust be firm ly attached to one of the serial port
connectors, and its captive screw s m ust be secure enough to ensure a
firm connection.
4. Verify that any devices attached to the serial and parallel port connectors
are properly connected.
Each of the serial and parallel port interface cables m ust be firm ly attached
to an appropriate connector on the back of the com puter as w ell as to the
interface connector on the device. The captive screw s that secure these
connectors at each end of the interface cable m ust be secure enough to
ensure a firm connection.
5. Verify that the video interface cable is firm ly attached to the video connec-
tor on the back of the com puter and to the connector on the back of the
m onitor.
For proper connection of the video m onitor, see the docum entation for the
m onitor.
6. Inspect all external m onitor controls for any obvious dam age or im proper
settings.
For proper settings of the video m onitor controls, see the docum entation
for the m onitor.
7. Inspect the keyboard to ensure that no keys are sticking.
If one or m ore keys are sticking, it m ay be necessary to replace the
keyboard.
8. Inspect the exterior of the com puter, including all controls and indicators,
and all user-accessible data storage devices for any signs of physical
dam age.
D oes the inspection reveal any problem s?
Yes. Refer to the parts rem oval and replacem ent procedure in C hapters 4,
5, 6, or 7, as appropriate for your system .
N o. Proceed to the next section, O bserving the Boot Routine.
Observng rhe oor kourne
A fter you have perform ed an external visual inspection as described in the
previous section, you should boot the system and, w hile the boot routine is
running, observe the system for any indications of problem s.
N O TE: M ost of the steps in this procedure require observation of system
functions and indications, som e of w hich can occur sim ultaneously. It m ay be
necessary to reboot the system several tim es in order to com plete all of these
steps.
To observe problem indications during the boot routine, follow these steps:
1. Insert a copy of the D ell D iagnostics D iskette into drive A . Turn on all
peripherals and the com puter. If the com puter is already on, press the
reset button or < C trl> < A lt> < D el> to reboot the system .
2. C heck the pow er supply fan.
D oes the fan run norm ally?
N o. Troubleshoot the system pow er supply.
3. W atch the N um Lock, C aps Lock, and Scroll Lock indicators on the upper-
right corner of the keyboard. A fter all three indicators flash m om entarily,
the N um Lock indicator should light up and rem ain on.
D o these indicators flash on and off w ithin approxim ately 10 seconds after
the boot routine starts?
N o. Troubleshoot the system pow er supply. If the troubleshooting pro-
cedure indicates that the system pow er supply is operational, troubleshoot
the system board.
4. D uring the boot routine, observe the system for any of the follow ing:
D iskette-drive and hard-disk drive access indicators: These indicators
light up in response to data being transferred to or from the drives. If
either of these indicators fails to light up during the boot routine,
troubleshoot the diskette drive or hard-disk drive subsystem , as
appropriate.
System error m essages: These m essages can indicate problem s or
provide status inform ation. If a system error m essage is displayed, see
Table 3-2.
Beep codes: A beep code is a series of beeps that indicates an error
condition. If the system em its a beep code, see Table 3-1.
5. O bserve the m onitor screen for the Diagnostics Menu.
D oes the Diagnostics Menu appear?
Yes. See Running the System D iagnosticsfound later in this chapter.
N o. Proceed to step 6.
6. Insert another copy of the D ell D iagnostics D iskette into the diskette drive,
and reboot the system .
D oes the Diagnostics Menu appear?
Yes. See Running the System D iagnosticsfound later in this chapter.
N o. Proceed to the next section, Internal Visual Inspection.
lnrernoI VsuoI lnspecron
CAUIlON: Belore you proceed wilh lhe inlernol visuol inspeclion
described in lhis seclion, ensure lhol lhe user hos soved oll open
liles ond exiled oll open opplicolions, il possible.
A sim ple visual inspection of a com puters interior hardw are can often lead to
the source of a problem , such as a loose expansion card, cable connector, or
m ounting screw . W hen you perform the visual inspection, refer to Figures 1-3
through 1-6 as appropriate for your system for com ponent location inform ation.
To perform the internal visual inspection, follow these steps:
1. Turn off the system , including any attached peripherals, and disconnect all
the AC pow er cables from their pow er sources.
2. Rem ove the com puter cover.
3. Verify that all chips, D IM M s, and expansion cards are fully seated in their
sockets or connectors.
WAkNlNG: Ihe single-edge conlocl (5EC} corlridge/heol sink
ossembly con gel exlremely hol. Be sure lhol lhe ossembly hos
hod sullicienl lime lo cool belore you louch il.
CAUIlON: While reseoling lhe 5EC corlridge/heol sink ossembly,
use o wrisl grounding slrop or moinloin conlocl wilh o melol sur-
loce on lhe chossis.
The m icroprocessor is physically located in a SEC cartridge/heat sink
assem bly on the system board. To reseat the m icroprocessor, rem ove the
SEC cartridge/heat sink assem bly and reinstall it as described in SEC
C artridge/H eat Sink Assem blyin C hapter 4, 5, 6, or 7, as appropriate for
your system .
To reseat a D IM M , rem ove it from its socket and reinstall it as described in
D IM M sin C hapter 4, 5, 6, or 7, as appropriate for your system .
If you need to reseat an expansion card, rem ove it from its connector and
reinstall it as described in Expansion C ardsin C hapter 4, 5, or 6 or in
Expansion C ardin C hapter 7, as appropriate for your system .
4. Verify that all jum pers are set correctly.
For inform ation about these jum pers, see System B oard Jum persin
C hapter 1.
5. C heck all cable connectors inside the com puter to verify that they are
firm ly attached to their appropriate connectors.
6. Reinstall the com puter cover.
7. Reconnect the com puter and any attached peripherals to their pow er
sources, and turn them on.
D oes the problem appear to be resolved?
Yes. N o further steps are necessary. Term inate the procedure.
N o. Proceed to the next sections, Elim inating Resource C onflicts,
Running the System D iagnostics,and G etting H elp.
FImnorng kesource ConlIcrs
D evices w ithin the com puter m ay require dedicated m em ory spaces, interrupt
levels, or D M A channels, all of w hich m ust be allocated during installation of
the devices. B ecause a device m ay be installed at a different tim e, it is possible
that the sam e resource is assigned to tw o or m ore devices.
Resource conflicts can result in disorderly or erratic system operation or failure
of the system to operate at all. If you suspect that resource conflicts m ight
exist, check the system and reassign the resources as necessary.
kunnng rhe 5ysrem Dognosrcs
The O ptiPlex G X1/G X1p system s use either diskette-based or server-based
diagnostics. The O ptiPlex N X1 system s use either server-based, hard-disk
based, or (optionally) diskette-based diagnostics using an external diskette-
drive kit connected to the com puter as show n in Figure 2-1 and described in
D iskette-Based D iagnosticsfound later in this chapter.
5erver-osed Dognosrcs
The server-based diagnostics contains tests that aid in troubleshooting m ajor
com ponents of the com puter. To run the server-based diagnostics, follow
these steps:
1. Turn on all peripherals and the com puter. If the system is already on, press
< C trl> < A lt> < D el> to reboot the system .
2. If necessary, enter the System Setup program and set the system to boot
from the netw ork.
H ighlight the Boot Sequence option (see Figure A -1). Either press
< A lt> < d> to restore the default settings, or press < C trl> and the right-
arrow key to display the Device List screen (see Figure A -2). Then m ove
the LANDesk Service Agent option above the Hard Drive C: option in the
Boot Device Priority list. Press < A lt> < B > to reboot the system .
3. Press the spacebar im m ediately after you see the follow ing m essage:
Press the <Spacebar> for Configuration Services or <Esc> or
<Ctrl><c> to cancel.
If you w ait m ore than 5 seconds before pressing the spacebar, the m es-
sage disappears and the load operation continues. Let the system
com plete the load operation; then shut dow n the system and try again.
4. Type f im m ediately after you see a m enu to enter the firm w are update
services.
If you w ait m ore than 3 seconds before m aking a selection, the system
autom atically enters the softw are services.
5. Enter a user nam e and passw ord at the logon prom pt.
C ontact the netw ork adm inistrator for inform ation on system access.
6. U sing the arrow keys, highlight Dell N 5XXX Diagnostics and press
< Enter> .
7. Select Run Once or Loop Continuously to begin the tests.
The tests continue to run until an error is encountered. W hen an error is
reported, you have the option of stopping or continuing the tests. W hen
the tests are com pleted or stopped, the total num ber of errors is reported;
there is no error log.
The server-based diagnostics consists of the follow ing test groups:
C oprocessor Tests C heck the m ath coprocessors num erical calculation
and error-handling abilities
C M O S C onfidence Test C hecks the N VR A M for accessibility and reliabil-
ity of data storage
D M A C ontroller Test C hecks correct operation of the D M A controller
Tim ers Test C hecks the tim ers used by the m icroprocessor
RTC Test C onfirm s the functionality and accuracy of the com puters R TC
PIC Test G enerates an interrupt on each IR Q line to verify interrupt con-
troller operation
Speaker Test C hecks the functionality of the speaker by generating
tones
Video Tests Verify proper operation of the video controller and the video
control circuitry
U SB 1 Tests C heck the U SB interface registers and the U SB controller
Serial Port 1 Tests C heck the com puters interface w ith external devices
connected through serial port 1
Serial Port 2 Tests C heck the com puters interface w ith external devices
connected through serial port 2
Parallel Port 1 Test C hecks several internal functions of the parallel port
M ouse Test C hecks the functionality of the m ouse controller and the
operation of the m ouse keys
Keyboard Tests Verify the correct operation of the keyboard and the key-
board controller chip
D isk 0 Tests C heck the hard-disk drive controller and the storage capabil-
ity of the hard-disk drive
For a com plete description of the server-based diagnostics, see Server-B ased
D iagnosticsin the online N etw ork Adm inistrators G uide.
Hord-Dsk-osed Dognosrcs (OprPIex NX1
5ysrems OnIy)
The hard-diskbased diagnostics contains tests that aid in troubleshooting all
m ajor com ponents of the system . If it is not possible to run the server-based
diagnostics or if the server-based diagnostics fails to reveal the source of a
suspected hardw are problem , run the hard-diskbased diagnostics by follow -
ing these steps:
1. Turn on (or reboot) the system .
2. Press < C trl> < A lt> < F10> im m ediately after you see the follow ing
m essage:
Press <Ctrl><Alt><Enter> to enter the System Setup
program.
If you w ait too long and the operating system begins to load into m em ory,
let the system com plete the load operation; then shut dow n the system
and try again.
Starting the diagnostics causes the Dell logo to appear on the m onitor
screen, follow ed by a m essage indicating that the diagnostics is loading.
Before the diagnostics loads, a program tests the portion of m ain m em ory
(R A M ) required for loading the diagnostics. If a m ain m em ory error is
detected, a m essage indicates w hich D IM M has failed. If no errors are
found in m ain m em ory, the diagnostics loads and the Diagnostics Menu
appears.
3. O bserve the m onitor screen for the Diagnostics Menu.
This m enu lets you choose the follow ing options or exit to the M S-D O S
prom pt:
Run Quick Tests Runs selected tests from all test groups to quickly
locate a failure or to indicate w here further testing is needed to isolate
a failure
Run All Tests R uns all tests for a thorough test of the system
Run Specific Tests Tests a particular area or subsystem
If the Diagnostics Menu does not appear, check w ith the netw ork adm in-
istrator to determ ine if the service partition w as rem oved from the hard-
disk drive. If it is not possible to run the hard-diskbased diagnostics and if
you are prepared to rem ove the com puter cover, see Internal Visual
Inspectionfound earlier in this chapter. O therw ise, see G etting H elp
found later in this chapter.
The hard-diskbased diagnostics consists of the follow ing test groups:
R A M Tests C heck all the directly addressable R A M
System Set Tests C heck the com puters system board com ponents and
verify their related functions
Video Tests Verify proper operation of the video controller and the video
control circuitry
Keyboard Tests Verify the correct operation of the keyboard and the key-
board controller chip
M ouse Test C hecks the functionality of the m ouse controller and the
operation of the m ouse keys
H ard-D isk D rive Tests C heck the hard-disk drive controller and the stor-
age capability of the hard-disk drive
Serial Ports Tests C heck the com puters interface w ith external devices
connected through the serial ports
Parallel Port Tests C heck the com puters interface w ith external devices
connected through the parallel port
N etw ork Interface Tests Verify the basic operation of the N IC , including
read and w rite access to its registers and internal transm it and receive
capability
Dskerre-osed Dognosrcs
The O ptiPlex G X1/G X1p system s use either diskette-based or server-based
diagnostics. The O ptiPlex N X1 system s use either server-based, hard-disk
based or optionally diskette-based diagnostics using an external diskette-drive
kit connected to the com puter as show n in Figure 2-1 and described in the fol-
low ing procedure.
The diskette-based diagnostics contains the sam e tests as the hard-disk
based diagnostics. These tests aid in troubleshooting all m ajor com ponents
ofthe system .
CAUIlON: Io prevenl domoge lo lhe originol diognoslics diskelle,
olwoys use o bockup copy ol lhe diognoslics diskelle when servicing
o user's compuler. Dell recommends lhol users moke severol copies
ol lhe originol diskelle lo ensure lhol one is olwoys ovoiloble.
Coooocliog oo Exlotoo| Diskollo Dtivo lo lno CpliF|ox N\1 Compulot
Fgure 2-1. Connecrng on FxrernoI Dskerre Drve ro rhe OprPIex NX1
Compurer
To install the external diskette drive, follow these steps:
1. Turn off the com puter, including any attached peripherals, and disconnect
all the AC pow er cables from their pow er sources.
2. D isconnect pow er input connector P3 from the back of the hard-disk drive.
3. C onnect the interface cable to the back of the external diskette drive
(see Figure 2-1) and to the D SKT connector on the system board (see
Figure 1-12).
4. A ttach the Y-cable to pow er input connector P3 as show n in Figure 2-1.
5. C onnect the Y-cables hard-disk drive connector to the hard-disk drive.
6. C onnect the Y-cables diskette drive connector to the back of the external
diskette drive.
P3 connector
hard-disk drive
Y-cable
external diskette drive
interface cable
diskette drive
connector
kuooiog lno Diskollo-8osoJ Diogooslics
To run the diskette-based diagnostics, follow these steps:
1. Insert a copy of the D ell D iagnostics D iskette into the diskette drive. Turn
on all peripherals and the com puter.
2. For O ptiPlex N X1 system s, enter the System Setup program , set Diskette
Drive A to 3.5 Inch, 1.44MB, and set Primary: under Drives: to Auto (see
Figure A -1). Then press < A lt> < B > to reboot the system .
Starting the diagnostics causes the Dell logo to appear on the m onitor
screen, follow ed by a m essage indicating that the diagnostics is loading.
Before the diagnostics loads, a program tests the portion of m ain m em ory
(R A M ) required for loading the diagnostics. If a m ain m em ory error is
detected, a m essage indicates w hich D IM M has failed. If no errors are
found in m ain m em ory, the diagnostics loads and the Diagnostics Menu
appears.
3. O bserve the m onitor screen for the D iagnostics M enu.
This m enu lets you choose the follow ing options or exit to the M S-D O S
prom pt:
Run Quick Tests Runs selected tests from all test groups to quickly
locate a failure or to indicate w here further testing is needed to isolate
a failure
Run All Tests R uns all tests for a thorough test of the system
Run Specific Tests Tests a particular area or subsystem
If the Diagnostics Menu does not appear, check the diskette drive connec-
tions, insert a copy of the diagnostics diskette into the diskette drive, and
reboot the system . If the D iagnostics M enu still does not appear, proceed
to the next section, G etting H elp.
The diskette-based diagnostics consists of the sam e test groups described in
H ard-D iskBased D iagnostics (O ptiPlex N X1 System s O nly)found earlier in
this chapter. For a com plete description of the diskette-based diagnostics, see
D iskette-Based D iagnosticsin the online N etw ork Adm inistrators G uide or
online System U sers G uide.
Gerrng HeIp
If none of the troubleshooting procedures in this chapter or the tests in the
server-based, hard-diskbased, or diskette-based diagnostics reveals the
source of the problem or leads to the proper troubleshooting steps for deter-
m ining the source of the problem , call D ell for technical assistance. For
instructions, see C ontacting D ellin the online N etw ork Adm inistrators
G uide or online System U sers G uide.
B eep C odes and Error M essages 3-1
C H A P I E R 3
eep Codes ond Frror Messoges
This chapter describes the beep codes and error m essages that are com m on
to all m em bers of the D ell O ptiPlex G X1/G X1p M anaged PC and O ptiPlex N X1
N et PC fam ily of com puters. These error m essages can occur during the PO ST
or, in the case of som e failures, during norm al system operation. The tables in
this chapter list faults that can cause a beep code or system error m essage to
occur and the probable causes of the fault in each case.
If a faulty system does not em it beep codes or display system error m essages
to indicate a failure, you should use the system diagnostics to run the appropri-
ate tests to help isolate the source of the problem (see Running the System
D iagnosticsin C hapter 2).
PO5I eep Codes
If the m onitor cannot display error m essages during the PO ST, the system m ay
em it a series of beeps that identifies the problem or that can help you identify
a faulty com ponent or assem bly. Table 3-1 lists the beep codes that m ay be
generated during the PO ST. M ost beep codes indicate a fatal error that pre-
vents the system from com pleting the boot routine until the indicated
condition is corrected.
W hen the system em its a beep code, record the code and then find it in
Table 3-1. If the table does not lead to the source of the problem , run the
appropriate tests in the system diagnostics to assist in troubleshooting the
problem .
IobIe 3-1. PO5I eep Codes
Beep Code Error Proboble Couses
1-1-3 N VR A M w rite/read failure D efective system board
1-1-4 B IO S checksum failure Faulty B IO S or defective
system board
1-2-1
1-2-2
1-2-3
Program m able interval-tim er
failure
D M A initialization failure
D M A page register w rite/
read failure
D efective system board
1-3-1 M ain-m em ory refresh verifi-
cation failure
Faulty or im properly seated
D IM M or defective system
board
1-3-2 N o m em ory installed N o m em ory installed or faulty
or im properly seated D IM M
1-3-3
1-3-4
1-4-1
1-4-2
2-1-1
through
2-4-4
C hip or data line failure in the
first 64 KB of m ain m em ory
O dd/even logic failure in the
Address line failure in the
Parity failure in the first
64 KB of m ain m em ory
B it failure in the first 64 KB of
m ain m em ory
D IM M
3-1-1
3-1-2
3-1-3
3-1-4
Slave D M A -register failure
M aster D M A -register failure
M aster interrupt-m ask regis-
ter failure
Slave interrupt-m ask register
failure
3-2-4 Keyboard-controller test
failure
Faulty keyboard controller
(defective system board)
3-3-4
3-4-1
3-4-2
Screen initialization failure
Screen-retrace test failure
Search for video R O M failure
Faulty video subsystem
(defective system board)
4-2-1
4-2-2
4-2-3
4-2-4
N o tim er tick
Shutdow n failure
G ate A 20 failure
U nexpected interrupt in
protected m ode
4-3-1 M em ory failure above
address 0FFFFh
D IM M
4-3-3 Tim er-chip counter 2 failure D efective system board
IobIe 3-1. PO5I eep Codes (cooliouoJj
5ysrem Frror Messoges
System error m essages typically are presented on the screen during the PO ST
but can occur any tim e an error is detected by the system . System m essages
are very useful in troubleshooting the system . Som e of these m essages
require operator intervention to solve; others indicate fatal errors that m ust be
solved before the system w ill reboot.
Table 3-2 lists the system error m essages that can occur and the probable
cause for each m essage.
4-3-4 Tim e-of-day clock stopped Bad battery or defective
system board
4-4-1 Serial-port test failure Faulty I/O chip (defective
system board)
4-4-2 Parallel-port test failure Faulty system board
4-4-3 M ath coprocessor failure Faulty m icroprocessor chip or
system board
4-4-4 C ache test failure D efective m icroprocessor or
system board
IobIe 3-2. 5ysrem Frror Messoges
Messoge Delinilion Proboble Couses
Address mark
not found
B IO S found faulty disk
sector or could not find
particular disk sector.
Faulty diskette/tape drive
subsystem or hard-disk
drive subsystem (defec-
tive system board).
Attachment
failed to
respond
D iskette drive or hard-
disk drive controller
cannot send data to
associated drive.
Faulty interface cable or
connector.
Bad command or
file name
C om m and entered
does not exist or is not
in pathnam e specified.
Bad com m and.
Bad error-
correction code
(ECC) on disk
read
Controller has
failed
D iskette drive or hard-
disk drive controller
detected uncorrectable
read error.
H ard-disk drive or
associated controller
defective.
subsystem or hard-disk
drive subsystem (defec-
tive system board).
IobIe 3-1. PO5I eep Codes (cooliouoJj
Data error C om puter received un-
recoverable data-read
error from diskette or
hard-disk drive.
Faulty diskette, diskette
drive, or hard-disk drive.
Decreasing
available
memory
Read/w rite failure
during PO ST prevents
system from using avail-
able m em ory.
O ne or m ore D IM M s
faulty or im properly
seated.
Diskette drive
0 seek failure
Diskette drive
1 seek failure
D iskette/tape drive con-
troller could not locate
specific sector or track.
Faulty or im properly
inserted diskette,
incorrect configuration
settings in System Setup
program , loose diskette/
tape drive interface cable,
or loose pow er cable.
Diskette read
failure
Failure occurred w hile
system attem pted to
read diskette.
Faulty diskette, faulty or
im properly connected
diskette/tape drive inter-
face cable, or loose
pow er cable.
Diskette sub-
system reset
failed
System could not suc-
cessfully issue reset
com m and to diskette
controller.
controller (defective sys-
tem board).
Diskette write
protected
D iskette w rite-protect
feature activated.
D iskette w rite-protected.
Drive not ready D iskette m issing from
or im properly inserted
in diskette drive.
D efective, unform atted,
or im properly inserted
diskette.
Gate A20
failure
G ate A 20 of the
keyboard controller
m alfunctioned.
Faulty keyboard controller
(defective system board).
General failure O perating system can-
not execute com m and.
O perating system cor-
rupted or not installed
properly.
Hard disk
controller
failure
Hard disk drive
read failure
Hard disk
failure
H ard-disk drive failed to
initialize.
Incorrect configuration
program , im properly con-
nected hard-disk drive
cable, faulty hard-disk
drive controller sub-
system , or loose pow er
cable.
IobIe 3-2. 5ysrem Frror Messoges (cooliouoJj
Invalid config-
uration
information -
please run
SETUP program
System Setup program
contains incorrect
system configuration
settings.
program or faulty battery.
Keyboard clock
line failure
Keyboard data
line failure
Keyboard
failure
Keyboard stuck
key failure
System cannot com m u-
nicate w ith keyboard.
Keyboard cable connec-
tor loose or im properly
connected, defective
keyboard, or defective
keyboard/m ouse
controller (defective
system board).
Keyboard
controller
failure
Keyboard/m ouse con-
troller failed.
D efective keyboard/
m ouse controller (defec-
tive system board).
Memory address
line failure at
address, read
value expecting
value
Memory data line
failure at
address, read
value expecting
value
Memory double
word logic fail-
ure at address,
read value
expecting value
Memory odd/even
logic failure at
address, read
value expecting
value
Memory write/read
failure at
address, read
value expecting
value
D uring m em ory test,
value read at address
w as incorrect.
Faulty or im properly
seated D IM M s or defec-
tive system board.
Memory alloca-
tion error
Softw are in use con-
flicts w ith operating
system , application, or
utility.
Faulty application or
utility.
Memory tests
terminated by
keystroke
M em ory test did not
com plete.
PO ST m em ory test
term inated by pressing
the spacebar.
No boot device
available
System does not recog-
nize diskette drive or
hard-disk drive from
w hich it is trying to
boot.
Faulty diskette, diskette/
tape drive subsystem ,
hard-disk drive, hard-disk
drive subsystem , or no
boot disk in drive A .
No boot sector
on hard-disk
drive
C onfiguration settings
in System Setup pro-
gram incorrect or
operating system
corrupted.
program or no operating
system on hard-disk
drive.
No timer tick
interrupt
Tim er on system board
m alfunctioning.
D efective system board.
Non-system disk
or disk error
D iskette in drive A , or
hard-disk drive does not
have bootable operating
system installed on it.
Faulty diskette, diskette/
tape drive subsystem , or
hard-disk drive
subsystem .
Not a boot
diskette
N o operating system on
diskette.
N o operating system on
diskette.
Plug and Play
Configuration
Error
System encountered
problem in trying to
configure one or m ore
expansion cards.
System resource conflict.
Read fault
Requested sec-
tor not found
M S-D O S cannot read
from diskette or hard-
disk drive.
System could not find
particular sector on disk
or requested sector
defective.
Faulty diskette or hard-
disk drive.
Reset failed D isk reset operation
failed.
Im properly connected
diskette/tape drive, hard-
disk drive interface cable,
or pow er cable.
Sector not
found
M S-D O S unable to
locate sector on dis-
kette or hard-disk drive.
D efective sectors on
diskette or hard-disk
drive.
Seek error M S-D O S unable to
locate specific track on
diskette or hard-disk
drive.
D efective diskette or
hard-disk drive.
Seek operation
failed
System could not find
particular address m ark
on disk.
disk drive.
Shutdown
failure
System board chip
faulty.
Time-of-day
clock stopped
Backup battery low . D efective battery or
faulty chip (defective
system board).
Time-of-day not
set
Time or Date setting in
incorrect or system bat-
tery bad.
Incorrect Time or Date
settings or defective
system battery.
Timer chip
counter 2
failed
Tim er circuit on system
board m alfunctioning.
Unexpected
interrupt in
protected mode
Keyboard/m ouse con-
troller m alfunctioning or
one or m ore D IM M s
im properly seated.
Im properly seated
D IM M s or faulty
keyboard/m ouse
controller chip (defective
system board).
Write fault
Write fault on
selected drive
M S-D O S cannot w rite
to diskette or hard-disk
drive.
disk drive.
R em oving and R eplacing Parts on the Low -Profile C hassis 4-1
C H A P I E R 4
kemovng ond kepIocng Porrs on
rhe Low-ProlIe Chosss
This chapter provides procedures for rem oving the com ponents, assem blies,
and subassem blies in the D ell O ptiPlex G X1 low -profile com puter. If you are
servicing a m idsize, m ini tow er, or O ptiPlex N X1 N et PC chassis, use
C hapter5, 6, or 7, as appropriate for your system .
U nless otherw ise noted, each procedure assum es the follow ing:
You have perform ed the steps in Precautionary M easuresfound later in
this chapter.
You have rem oved the com puter cover.
You can replace or reinstall a part by perform ing the rem oval procedure in
reverse order unless additional inform ation is provided.
kecommended IooIs
M ost of the procedures in this chapter require the use of one or m ore of the
follow ing tools:
Sm all flat-blade screw driver
W ide flat-blade screw driver
#1 and #2 Phillips screw drivers
1/4-inch nutdriver
Tw eezers or long-nose pliers
A lso, use a w rist grounding strap as explained in the next section, Precaution-
ary M easures.
Precouronory Meosures
Before you perform any of the procedures in this chapter, take a few m om ents
to read the follow ing w arning for your personal safety and to prevent dam age
to the system from ESD .
WAkNlNG FOk YOUk PEk5ONAL 5AFEIY AND PkOIECIlON OF IHE
EQUlPMENI
Belore you slorl lo work on lhe syslem, perlorm lhe lollowing sleps
in lhe sequence lisled:
1. Turn off the computer and any attached peripherals.
2. Disconnect the computer and any attached peripherals from their
power sources to reduce the potential for personal injury. Also, dis-
connect any telephone or telecommunication lines from the
computer.
3. Wait 5 seconds after powering down the computer before
disconnecting a peripheral from the computer or removing a
component from the computers system board to avoid possible dam-
age to the system board.
Weor o wrisl grounding slrop, ond clip il lo on unpoinled melol sur-
loce, such os lhe podlock loop on lhe bock ol lhe chossis. ll o wrisl
grounding slrop is nol ovoiloble, periodicolly louch on unpoinled
melol surloce on lhe bock ol lhe compuler lo dischorge ony slolic
chorge lrom your body. Avoid louching componenls ond conlocls on
o cord, ond ovoid louching pins on o chip lo prevenl slolic eleclricily
domoge.
lnsde rhe Compurer
Figure 4-1 show s an internal view of the interior of the low -profile com puter
and identifies m ajor com ponents for orientation. Refer to this illustration, as
needed, w hen perform ing the com ponent rem oval/replacem ent procedures in
this chapter.
Fgure 4-1. lnrernoI Vew ol rhe Low-ProlIe Compurer
pow er supply
diskette drive
expansion-card
cage
internal hard-
disk drive
system board
C D -RO M drive in
external bay
drive cage for
external drive
chassis
intrusion
sw itch
Compurer Cover
Fgure 4-2. Compurer Cover kemovoI
To rem ove the com puter cover, follow these steps:
1. Turn off pow er to all peripherals, and disconnect the AC pow er cable from
its electrical outlet.
2. Rem ove the padlock if one is installed.
3. Press in on the tw o securing buttons until the cover is free to sw ing up.
4. R aise the back of the cover, and pivot it tow ard the front of the com puter.
5. Lift the cover off of the hooks at the front of the chassis.
Three plastic hooks on the inside-front part of the cover secure it to the
chassis.
Before you reinstall the cover, fold all cables out of the w ay so that they do not
interfere w ith the cover or w ith proper airflow inside the com puter.
securing
buttons (2)
front of computer
Fjecr, Power, ond keser urrons

Fgure 4-3. Fjecr, Power, ond keser urron kemovoI
1. Lay the com puter cover upside dow n on a flat w ork surface, w ith the back
of the cover facing you.
2. To rem ove the 3.5-inch diskette-drive eject button, pull gently on the plastic
part of the button until it com es free.
3. To rem ove the pow er button or the reset button, use a sm all screw driver
and push in on the tw o or three plastic clips that hold the button to the
com puter cover.
W hen these clips are released, the button com es free from the front panel
of the cover.
pow er button
reset button
eject button
com puter cover
(upside dow n)
Fronr-PoneI lnserrs
Fgure 4-4. Fronr-PoneI lnserr kemovoI
To rem ove a front-panel insert, follow these steps:
1. Lay the com puter cover upside dow n on a flat w ork surface, w ith the front
2. From the front of the cover, use your thum bs to push inw ard on the insert
until it slides off the tw o posts.
To replace a 5.25-inch front-panel insert, position the tw o ring-tabs over the
posts on the inside of the bay opening, and then press the ring-tabs over the
posts. If necessary, use a 1/4-inch nutdriver to help push on the ring-tabs.
ring-tabs (2)
posts (2)
com puter cover
(upside dow n)
5.25-inch
front-panel
insert
ConrroI PoneI
Fgure 4-5. ConrroI PoneI kemovoI
To rem ove the control panel, follow these steps:
1. D isconnect the control panel cable from the PA N EL connector on the sys-
tem board.
2. From the inside of the chassis, rem ove the m ounting screw holding the
control panel to the chassis.
3. Rem ove the control panel from the chassis.
W hen you reinstall the control panel, be sure to put the right side of the control
panel behind the m ounting tab.
control panel cable
control panel
m ounting screw
m ounting tab
chassis
Drves
Figure 4-6 show s an exam ple of drive hardw are that can be installed in the
com puter. Refer to this figure w hen you perform any of the procedures in the
follow ing subsections.
Fgure 4-. Drve Hordwore
FxrernoIIy AccessbIe Drve AssembIes
The follow ing subsections contain rem oval/replacem ent procedures for drives
installed in the externally accessible drive bays.
-,.
pow er supply
diskette/tape drive
interface cable
D C pow er cable
hard-disk drive
EID E cable
D SKT connector
prim ary EID E
interface
connector (ID E1)
secondary EID E
interface
connector (ID E2)
5.25-inch drive
bay and bracket
3.5-locn Diskollo Dtivo Assom5|y
Fgure 4-7. 3.5-lnch Dskerre Drve kemovoI
To rem ove the 3.5-inch diskette drive assem bly, follow these steps:
1. D isconnect the D C pow er cable and the interface cable from the back of
the diskette drive.
2. Press the tw o 3.5-inch diskette-drive-assem bly latches to the left to release
the assem bly.
Rotate the left side of the assem bly up, and lift the assem bly out of the
chassis.
3. Rem ove the tw o drive-m ounting screw s from the left side of the drive, and
rem ove the drive from the bracket.
W hen you replace the 3.5-inch diskette drive, be sure that the m ounting holes
on the right side of the drive engage the tw o hooks on the bracket.
3.5-inch diskette-drive-assem bly
latches (2)
drive-m ounting
screw s (2)
hooks (2)
front of computer
5.25-locn Dtivo Assom5|y
Fgure 4-8. 5.25-lnch Drve AssembIy kemovoI
To rem ove a 5.25-inch drive assem bly, follow these steps:
1. Rem ove the 3.5-inch diskette drive assem bly.
the 5.25-inch drive.
3. Lift the 5.25-inch drive assem bly straight up and out of the chassis.
4. Lay the 5.25-inch drive assem bly upside dow n; then rem ove the four
screw s attaching the drive to the bracket.
W hen you replace the 5.25-inch drive, place the front of the drive tow ard the
front of the bracket; then install the four screw s, but do not tighten them . A lign
the screw s w ith the score m arks on the bracket, and tighten the screw s in the
order stam ped on the bottom of the bracket.
C heck the alignm ent of the com puter cover around the 5.25-inch drive bezel.
Adjust the drive forw ard or backw ard on the bracket to align it.
drive-m ounting
screw s (4)
front of computer
Hord-Dsk Drve AssembIy
Fgure 4-9. Hord-Dsk Drve AssembIy kemovoI
To rem ove the hard-disk drive, follow these steps:
the drive.
2. Loosen the captive screw that secures the hard-disk drive bracket to the
chassis.
3. Pivot the hard-disk drive assem bly up and lift it out of the chassis.
4. Rem ove the four hard-disk drive m ounting screw s that attach the hard-disk
drive to the hard-disk drive bracket.
W hen you reinstall the hard-disk drive assem bly, be sure that the tabs on the
back of the m ounting plate fully engage the notches on the chassisbefore
you rotate the assem bly into place.
captive screw
tabs (2)
notches (2)
hard-disk drive
m ounting screw
holes (4)
front of computer
5ysrem Power 5uppIy
Fgure 4-10. 5ysrem Power-5uppIy kemovoI
To rem ove the system pow er supply, follow these steps:
1. D isconnect the AC pow er cable from the back of the pow er supply.
2. D isconnect the D C pow er cables from the system board and the drives.
3. Rem ove the pow er-supply m ounting screw at the back of the chassis.
4. Slide the system pow er supply forw ard until it stops; then lift it from the
chassis.
W hen you replace the system pow er supply, place it dow n inside the chassis
and against the right side of the chassis. Then slide the system pow er supply
tow ard the back of the chassis, and hook the tabs into the right side of the
pow er supply.
WAkNlNG: Ihe volloge seleclion swilch, locoled on lhe bock ol lhe
power supply ossembly, musl be sel lo lhe correcl operoling volloge
(115 or 230 V} belore lhe power coble is plugged inlo on eleclricol
oullel.
pow er supply
pow er-supply
m ounting screw
Fxponson Cords
The com puter has a rem ovable expansion-card cage. The expansion-card cage
contains the riser board and any installed expansion cards. D ell recom m ends
that you rem ove the expansion-card cage first before rem oving or installing
expansion cards.
If you are not rem oving any of the expansion cards, leave the external cables
attached to the expansion cards.
Fxponson-Cord Coge
Fgure 4-11. Fxponson-Cord Coge kemovoI
To rem ove an expansion-card cage, follow these steps:
1. Rotate the lever tow ard the back of the com puter until it stops in the
upright position.
2. Lift the expansion-card cage up and aw ay from the com puter.
To replace an expansion-card cage, keep it flush against the chassis to ensure
that the lever engages the notch in the chassis w hen the lever is depressed.
If reinstalling an ISA expansion card into the expansion-card cage, be sure to
slip the end of the ISA expansion card into the plastic ISA expansion-card end
support. The ISA expansion-card end support should not be rem oved; how -
ever, if it is accidentally rem oved, reinstall it by first inserting its top tab into the
side support hole and then sliding the bottom tw o tabs into the tw o support
holes on the chassis floor.
lever
expansion-card cage
notch
ISA expansion-card
end support
side support
hole
Fxponson Cord
Fgure 4-12. Fxponson-Cord kemovoI
To rem ove an expansion card, follow these steps:
1. D isconnect any external cables from the expansion card being rem oved.
2. Rem ove the expansion-card cage.
3. Rem ove the retaining screw from the card-m ounting bracket.
4. G rasp the expansion card by its corners, and carefully rem ove it from the
expansion-card connector.
expansion card
card-slot
opening
card-m ounting
bracket
retaining screw
expansion-card
connector
riser board
kser oord

Fgure 4-13. kser oord kemovoI
To rem ove the riser board, follow these steps:
1. Rem ove the expansion-card cage and all expansion cards.
2. Lay the expansion-card cage on a flat w ork surface, w ith the riser board
facing up.
3. Rem ove the tw o riser-board m ounting screw s.
4. Lift the riser board aw ay from the expansion-card cage.
W hen you replace the riser board, be sure that the alignm ent feature on the
expansion-card cage engages w ith the alignm ent slot.
riser board
riser-board m ounting
screw s (2)
expansion-card cage
riser-board
alignm ent slot
5ysrem oord
Fgure 4-14. 5ysrem oord kemovoI
To rem ove the system board, follow these steps:
1. D isconnect all cables from their connectors at the back of the com puter.
3. D isconnect all cables from the system board.
4. Rem ove the screw that secures the system board to the bottom of the
chassis.
5. Slide the system board tow ard the front of the chassis until it stops.
6. C arefully lift the system board out of the chassis (be sure to lift evenly and
not tw ist the system board).
N O TES: If you are replacing the system board, rem ove all D IM M s, the
video-m em ory upgrade m odule (if present), the single-edge contact (SEC )
cartridge/heat sink assem bly, and the guide bracket assem bly from the old
system board and install them on the replacem ent board. A lso, set the
jum pers on the new system board so that they are identical to those on the
old board, unless a m icroprocessor upgrade is being installed.
If the original system board has a N IC connector, ensure that the replacem ent
board has a N IC connector.
W hen you reinstall the system board (before you slide the system board back
to lock it in position), push dow n near each slot to engage the grounding clip
onto its corresponding tab. Push evenly on both sides of the system board as
you slide it into position (do not tw ist the system board).
screw
slots (5)
tabs (5)
5ysrem oord Componenrs
The follow ing subsections contain procedures for rem oving/replacing system
board com ponents (see Figures 1-12 and 1-13).
DlMMs
To rem ove a D IM M from one of the three D IM M sockets, follow these steps:
1. Rem ove the system pow er supply.
2. Locate the three D IM M sockets.
3. To rem ove a D IM M , push outw ard on the D IM M sockets securing clips
until the D IM M is released from its socket.
Fgure 4-15. DlMM kemovoI
4. Lift the D IM M aw ay from the socket.
5. Reinstall the replacem ent D IM M by pressing the D IM M fully into the
socket w hile closing the securing clips to lock the D IM M into the socket.
Fgure 4-1. DlMM lnsroIIoron
6. Replace all assem blies and cables previously rem oved.
2.
1.
securing clips (2)
securing clips (2)
2.
1.
Vdeo Memory
Fgure 4-17. lnsroIIng o Vdeo-Memory Upgrode ModuIe
You can upgrade video m em ory from 4 to 8 M B by installing a video-m em ory
upgrade m odule in the video-m em ory upgrade socket on the system board.
Adding additional video m em ory increases the system s video perform ance
and provides additional m odes for high-resolution/expanded color applications.
To install the video m em ory upgrade, follow these steps:
CAUIlON: Io ovoid possible domoge lo lhe video-memory
upgrode sockel ond/or video-memory upgrode module, lhe
module is keyed ond musl be correclly posilioned belore
inserling il inlo lhe sockel.
2. O rient the video-m em ory upgrade m odule as show n in Figure 4-17. Then
carefully align the m odules edge connector pins w ith the socket ensuring
that the slot in the m odule m ates w ith the socket key.
3. Press the video-m em ory upgrade m odule firm ly into the socket, and pivot
the m odule dow nw ard until the m odule clicks into place.
N O TE: If you do not hear a sharp click w hen installing the video-m em ory
upgrade m odule, rem ove the m odule and repeat steps 2 and 3.
4. Replace the expansion-card cage.
5. Replace the com puter cover, and reconnect the AC pow er cable to the
electrical outlet. Press the pow er button on the com puter to reboot the
system .
N O TE: A s the system boots, it autom atically detects the presence of the
new video-m em ory upgrade m odule and autom atically changes the sys-
tem configuration inform ation in the System Setup program .
video-m em ory
upgrade socket
video-m em ory
upgrade m odule
notch
6. Enter the System Setup program , and confirm that 8 MB is show n in the
Video Memory option. If the total m em ory is listed incorrectly, repeat
steps 1 through 6 to reseat the video-m em ory upgrade m odule and verify
that the com puter acknow ledges the m odule.
7. Run the system diagnostics (Video Test G roup) to test the new video-
m em ory upgrade m odule.
Mcroprocessor
To take advantage of future options in processor speed and functionality, you
can replace the m icroprocessor on your system board w ith any D ell-supported
m icroprocessor upgrade. The m icroprocessor upgrade kit is shipped w ith an
SEC cartridge/heat sink assem bly, w hich includes the m icroprocessor, m icro-
processor heat sink, and L2-cache m em ory m odule.
You m ay also have to reseat or replace an SEC cartridge/heat sink assem bly
during norm al m aintenance.
5FC Corrrdge/Heor 5nk AssembIy
Fgure 4-18. 5FC Corrrdge/Heor 5nk kemovoI
SEC cartridge
release latches (2)
heat sink
SEC
cartridge
guide bracket assem bly
m etal standoffs (2)
heat sink clips (2)
To rem ove the SEC cartridge/heat sink assem bly, follow these steps:
WAkNlNG: Ihe 5EC corlridge/heol sink ossembly con gel exlremely
hol during syslem operolions. Be sure lhol lhe ossembly hos hod sul-
licienl lime lo cool belore louching il.
2. Locate the SEC cartridge/heat sink assem bly.
3. D isconnect the m icroprocessor fan connector from the 3-pin connector on
the system board (labeled FA N ), located betw een the SER IA L2 connec-
tor and the M O N ITO R connector.
4. Release the tw o securing clips near the base of the heat sink from the
m etal standoffs.
5. Locate and press inw ard on the SEC cartridge release latches (located
directly on top of the SEC cartridge adjacent to the heat sink assem bly)
until the latches click.
6. Lift the SEC cartridge/heat sink assem bly out of its guide bracket
assem bly/connector on the system board.
N O TE: W hen installing the SEC cartridge/heat sink assem bly, press outw ard
on the SEC cartridge release latches and then carefully orient the assem bly
and press firm ly w ith up to 25 pounds of force to m ate the SEC cartridge w ith
its connector. The SEC cartridge release latches w ill click into the locked posi-
tion as the assem bly is seated.
5ysrem orrery
Fgure 4-19. 5ysrem orrery lnsroIIoron
To rem ove the system battery, follow these steps:
1. If possible, boot the system and enter the System Setup program . Then
record im portant system configuration inform ation (see A ppendix A , Sys-
tem Setup Program ,for details).
B ATTERY
socket
battery
4. Rem ove the expansion-card cage, and locate the battery in the front-right
corner of the system board adjacent to the D IM M connectors.
CAUIlON: ll you pry oul lhe bollery wilh o blunl objecl, be corelul
nol lo louch lhe syslem boord wilh lhe objecl. Ensure lhol lhe
objecl is inserled belween lhe bollery ond lhe sockel belore
ollempling lo pry oul lhe bollery. Olherwise, you moy domoge
lhe syslem boord by prying oll lhe sockel or by breoking lroces
on lhe syslem boord.
5. Rem ove the battery by carefully prying it out of its socket w ith your fingers
or w ith a blunt, nonconducting object, such as a plastic screw driver.
6. Insert the battery into the socket (w ith the positive side labeled + facing
upw ards), and snap it into place.
7. Replace the expansion-card cage; replace the com puter cover, reconnect
all cabling, and reboot the system .
8. Enter the System Setup program , and configure the system using the infor-
m ation from the printouts you m ade earlier.
9. Turn off the com puter; w ait 10 or m ore m inutes, and then reenter the Sys-
tem Setup program to ensure that the date and tim e are still correct,
indicating that the system battery is functioning correctly.

WAkNlNG
Ihere is o donger ol lhe new bollery exploding il il is incorreclly
inslolled. When you reploce lhe syslem bollery, orienl lhe new bol-
lery wilh lhe "+" locing up (see Figure 4-19}. keploce lhe bollery
only wilh lhe some or equivolenl lype recommended by lhe monu-
loclurer. Discord used bolleries occording lo lhe monuloclurer's
inslruclions.
R em oving and Replacing Parts on the M idsize C hassis 5-1
C H A P I E R 5
rhe Mdsze Chosss
and subassem blies in the D ell O ptiPlex G X1/G X1p m idsize com puter. If you
are servicing a low -profile, m ini tow er, or O ptiPlex N X1 N et PC chassis, use
C hapter 4, 6, or 7, as appropriate for your system .
this chapter.
kecommended IooIs
follow ing tools:
1/4-inch nutdriver
ary M easures.
EQUlPMENI
power sources to reduce the potential for personal injury. Also,
disconnect any telephone or telecommunication lines from the
computer.
disconnecting a peripheral from the computer or removing a compo-
nent from the computers system board to avoid possible damage to
the system board.
domoge.
lnsde rhe Compurer
Figure 5-1 show s an internal view of the m idsize com puter and identifies m ajor
com ponents for orientation. Refer to this illustration, as needed, w hen per-
form ing the com ponent rem oval/replacem ent procedures in this chapter.
Fgure 5-1. lnrernoI Vew ol rhe Mdsze Compurer
pow er supply
diskette/tape drive interface cable
hard-disk drive
bracket
hard-disk drive
interface
cable
expansion-card cage
system board
external drive bays
OpronoI 5rond
Fgure 5-2. OpronoI-5rond kemovoI
To rem ove the optional stand, follow these steps:
1. Place the right side of the com puter on a flat w ork surface.
2. U nscrew the optional-stand screw .
U se your fingers or a w ide flat-blade screw driver to unscrew the optional-
stand screw .
3. Pull the optional stand aw ay from the com puter.
D isengage the three orientation nubs that position and help hold the
optional stand to the com puter.
optional-stand screw
Compurer Cover
2. Press in on the tw o securing buttons until the cover is free to sw ing up.
4. Lift the cover off the hooks at the front of the chassis.
Four plastic hooks on the inside-front part of the cover secure it to the
chassis.
securing
buttons (2)
front of computer

Fgure 5-4. Fjecr, Power, ond keser urron kemovoI
To rem ove the eject, pow er, and reset buttons, follow these steps:
1. Lay the com puter cover upside dow n on a flat w ork surface, w ith the back
com puter cover.
W hen these clips are released, the button com es free from the front panel
of the cover.
pow er button
reset button
com puter cover
(upside dow n)
eject button
Fronr-PoneI lnserrs
Fgure 5-5. Fronr-PoneI lnserr kemovoI
To rem ove a front-panel insert, follow these steps:
1. Lay the com puter cover upside dow n on a flat w ork surface, w ith the front
2. From the front of the cover, use your thum bs to push inw ard on the insert
posts. If necessary, use a 1/4-inch nutdriver to help push on the ring-tabs.
ring-tabs (2)
posts (2)
com puter cover
(upside dow n)
5.25-inch
front-panel
insert
ConrroI PoneI
Fgure 5-. ConrroI PoneI kemovoI
1. Rem ove the hard-disk drive bracket.
tem board.
3. Rem ove the m ounting screw holding the control panel to the chassis.
4. Slide the control panel out of the hooks holding it to the chassis.
N ote the routing of the control panel cable as you rem ove it from the
chassis.
control panel
control panel
cable
screw
chassis hooks (2)
Drves
Fgure 5-7. Drve Hordwore
diskette/tape drive
interface cable
D C pow er
cable
D SKT connector
system
pow er
supply
hard-disk drive bracket
secondary EID E interface
connector (ID E2)
prim ary EID E
interface
connector (ID E1)
EID E cable
3.5-inch diskette
drive
Fgure 5-8. 3.5-lnch Dskerre Drve kemovoI
To rem ove the 3.5-inch diskette drive, follow these steps:
the 3.5-inch diskette drive.
2. Rem ove the bracket-m ounting screw .
3. Rotate the left side of the 3.5-inch diskette drive assem bly up, and lift the
assem bly out of the chassis.
4. Rem ove the tw o drive-m ounting screw s from the left side of the drive, and
rem ove the drive from the bracket.
W hen you replace the 3.5-inch diskette drive, be sure that the tw o hooks on
the right side of the bracket engage the m ounting holes in the side of the
3.5-inch diskette drive.
bracket-m ounting screw
hooks (2)
drive-m ounting
screw s (2)
front of computer
Fgure 5-9. 5.25-lnch Drve AssembIy kemovoI
To rem ove a 5.25-inch drive assem bly from the m iddle or low er drive bay, fol-
low these steps:
the drive.
2. Press in on the tw o retaining tabs (one on each side of the drive), and slide
the drive assem bly forw ard to rem ove it.
3. Rem ove the four screw s attaching the 5.25-inch drive to the m ounting
plate, and lift the drive out of the m ounting plate (see Figure 5-10).
Fgure 5-10. 5.25-lnch Drve kemovoI
W hen you replace the 5.25-inch drive, align the front of the drive flush w ith the
tab at the front of the m ounting plate. Insert the four screw s, and tighten them
in the order stam ped on the bottom of the 5.25-inch drive-m ounting plate.
retaining tabs (2)
A lign the front of the drive
flush w ith the tab at the
front of the 5.25-inch
drive-m ounting plate.
drive-m ounting screw s (4)
Hord-Dsk Drve rocker
Fgure 5-11. Hord-Dsk Drve rocker kemovoI
To rem ove the hard-disk drive bracket, follow these steps.
CAUIlON: Ihe video memory module con be domoged when lhe
hord-disk drive brockel is removed il lhe hord-disk drive's DC power
coble ond lhe inlerloce coble ore nol disconnecled lirsl.
each hard-disk drive installed in the hard-disk drive bracket.
2. Rem ove the screw that secures the hard-disk drive bracket to the front of
the chassis.
3. G rasp the handle on the front of the bracket, and rotate the front of the
bracket up until the hooks are free from the chassis.
4. Lift the hard-disk drive bracket out of the com puter.
W hen you reinstall the hard-disk drive bracket, place the low er-back tab of the
hard-disk drive bracket into position (be sure that the opening in the low er-back
tab is over the alignm ent tab on the chassis); then rotate the front of the
bracket dow n into position.
handle
screw
low er-back tab
hard-disk drive
bracket
Hord-Dsk Drve
Fgure 5-12. Hord-Dsk Drve kemovoI
To rem ove the hard-disk drive, follow these steps:
2. Rem ove the four screw s that attach the hard-disk drive to the hard-disk
drive bracket.
O ne hard-disk drive attaches to the hard-disk drive bracket at the sides of
the drive. The other hard-disk drive attaches to the hard-disk drive bracket
at the bottom of the hard-disk drive.
3. Slide the drive out of the hard-disk drive bracket.
hard-disk
drive bracket
hard-disk drive
drive-m ounting screw s
(4) for side-m ounted
drive
drive-m ounting screw s (4) for
bottom -m ounted drive
5ysrem Power 5uppIy
1. D isconnect the AC pow er cable from the back of the pow er supply.
2. Free the system pow er supply from the securing tab labeled
RELEASE>,and rotate it to the right until it stops.
Press the securing tab to the left to release the pow er supply.
4. Lift the front end of the system pow er supply up, and m ove it to the right
to disengage the pow er supply from the slot in the chassis.
5. Lift the system pow er supply from the com puter.
D C pow er
cables
pow er
supply
securing tab
slot
Fxponson Cords
expansion cards.
If you are not rem oving any expansion cards, leave the external cables
attached to them .
Fxponson-Cord Coge
To rem ove an expansion-card cage, follow these steps:
upright position.
To replace an expansion-card cage, keep the cage flush against the chassis to
ensure that the lever engages the notch w hen the lever is depressed.
lever
expansion-
card cage
notch
Fxponson Cord
1. D isconnect any cables from the expansion card being rem oved.
expansion card
card-slot
opening
card-m ounting
bracket
retaining screw
expansion-card
connector
riser board
kser oord

2. O n a flat w ork surface, turn the expansion-card cage over, w ith the riser
board facing up.
3. Rem ove the riser-board m ounting screw s.
4. Slide the riser board dow n until it stops; then lift the riser board aw ay from
the expansion-card cage.
riser board
riser-board
m ounting screw s (2)
expansion-card cage
slots (2)
5ysrem oord
chassis.
cartridge/heat sink assem bly, and the guide bracket assem bly from the old sys-
tem board and install them on the replacem ent board. A lso, set the jum pers on
the new system board so that they are identical to those on the old board,
unless a m icroprocessor upgrade is being installed.
screw
slots (5)
tabs (5)
board com ponents (see Figures 1-12 and 1-13)
DlMMs
2.
1.
securing clips (2)
2.
1.
securing clips (2)
Vdeo Memory
CAUIlON: Io ovoid possible domoge lo lhe video-memory upgrode
sockel ond/or video-memory upgrode module, lhe module is keyed
ond musl be correclly posilioned belore inserling il inlo lhe sockel.
module, disconnecl lhe DC power coble ond lhe inlerloce coble lrom
lhe bock ol eoch hord-disk drive inslolled in lhe hord-disk drive
brockel.
system .
video-m em ory
upgrade socket
video-m em ory
upgrade m odule
notch
Mcroprocessor
SEC cartridge/heat sink assem bly, w hich includes the m icroprocessor, m icro-
SEC cartridge
release latches (2)
heat sink
SEC
cartridge
guide bracket assem bly
heat sink clips (2)
m etal standoffs.
5ysrem orrery
BATTERY
socket
battery
nol lo louch lhe syslem boord wilh lhe objecl. Ensure lhol lhe objecl
is inserled belween lhe bollery ond lhe sockel belore ollempling lo
pry oul lhe bollery. Olherwise, you moy domoge lhe syslem boord by
prying oll lhe sockel or by breoking lroces on lhe syslem boord.
WAkNlNG
inslruclions.
R em oving and R eplacing Parts on the M ini Tow er C hassis 6-1
C H A P I E R 6
rhe Mn Iower Chosss
and subassem blies in the D ell O ptiPlex G X1/G X1p m ini tow er com puters. If
you are servicing a low -profile, m idsize, or O ptiPlex N X1 N et PC chassis, use
C hapter 4, 5, or 7, as appropriate for your system .
this chapter.
kecommended IooIs
follow ing tools:
1/4-inch nutdriver
ary M easures.
EQUlPMENI
computer.
the system board.
domoge.
lnsde rhe Compurer
Figure 6-1 show s an internal view of the interior of the m ini tow er com puter
this chapter.
Fgure -1. lnrernoI Vew ol rhe Mn Iower Compurer
pow er supply
system
board
expansion-card
cage
riser board
hard-disk drive
bracket
external drive
bays
Compurer Cover
Fgure -2. Compurer Cover kemovoI
2. Rem ove the padlock if one is installed.
3. Facing the left side of the com puter, press the release button at the
bottom -left corner of the front bezel.
4. Lift the bottom of the cover, allow ing it to pivot up tow ard you.
5. D isengage the tabs that secure the cover to the top of the chassis, and lift
the cover aw ay.
release button
Fronr ezeI

Fgure -3. Fronr-ezeI kemovoI
To rem ove the front bezel, follow these steps:
1. Press the tab release m arked w ith the icon.
2. Tilt the bezel aw ay from the chassis.
3. D isengage the tw o retaining hooks at the bottom of the bezel, and pull the
bezel aw ay from the chassis.
tab release
retaining hooks (2)
Fgure -4. Fjecr, Power, ond keser urron kemovoI
To rem ove the eject, pow er, and reset buttons, follow these steps:
1. Lay the front bezel on a flat w ork surface, w ith the back of the bezel facing
up.
bezel.
W hen these clips are released, the button com es free from the bezel.
pow er button
reset button
front bezel
eject button
Fronr-PoneI lnserrs
Fgure -5. 5.25-lnch Fronr-PoneI lnserr kemovoI
To rem ove a 5.25-inch front-panel insert, follow these steps:
1. H old the bezel w ith the front facing you.
2. From the front of the bezel, use your thum bs to press inw ard on the insert
posts.
posts (2)
front bezel
ring-tabs (2)
5.25-inch
front-panel insert
Fgure -. 3.5-lnch Fronr-PoneI lnserr kemovoI
To rem ove a 3.5-inch front-panel insert, follow these steps:
1. H old the bezel w ith the front facing you.
2. Inside the bezel, press the eject button m echanism tow ard the front panel
to snap the plastic insert out of its opening.
To replace the 3.5-inch front-panel insert, w ork from outside the bezel. Place
the insert in position, and press it into the opening.
front of bezel
back of bezel
eject button m echanism
ConrroI PoneI
Fgure -7. ConrroI PoneI kemovoI
tem board.
3. Rem ove the m ounting screw holding the control panel to the chassis.
4. Slide the control panel out of the hooks holding it to the chassis.
N ote the routing of the control panel cable as you rem ove it from the
chassis.
control panel
control panel cable
screw
chassis hooks (2)
Drves
Fgure -8. Drve Hordwore
diskette/tape drive
interface cable
D C pow er cable
D SKT connector
hard-disk drive bracket
prim ary EID E
interface connector
(ID E1)
secondary EID E
interface
connector (ID E2)
EID E cable
3.5-inch diskette
drive
Fgure -9. 3.5-lnch Dskerre-Drve AssembIy kemovoI
To rem ove a 3.5-inch diskette drive assem bly, follow these steps:
the 3.5-inch diskette drive.
2. Press the retaining-tab release button, and pull the drive assem bly forw ard
to rem ove it.
3. Rem ove the drive-m ounting screw from the left side of the drive, and
rem ove the drive from the bracket (see Figure 6-10).
retaining-tab
release button
Fgure -10. 3.5-lnch Dskerre Drve rocker
W hen you replace the 3.5-inch diskette drive, be sure that the tw o hooks on
the right side of the bracket engage the m ounting holes in the side of the
3.5-inch diskette drive.
Fgure -11. 5.25-lnch Drve AssembIy kemovoI
hooks (2)
drive-m ounting screw
retaining tabs (2)
To rem ove a 5.25-inch drive assem bly from the m iddle or low er drive bay, fol-
low these steps:
the drive.
2. Press in on the tw o retaining tabs (one on each side of the drive), and slide
the drive assem bly forw ard to rem ove it.
3. Rem ove the four screw s attaching the 5.25-inch drive to the m ounting
plate, and lift the drive out of the m ounting plate (see Figure 6-12).
Fgure -12. 5.25-lnch Drve kemovoI
W hen you replace the 5.25-inch drive, align the front of the drive flush w ith the
tab at the front of the m ounting plate. Insert the four screw s, and tighten them
in the order stam ped on the bottom of the 5.25-inch drive-m ounting plate.
A lign the front of the drive
flush w ith the tab at the
front of the 5.25-inch
drive-m ounting plate.
screw s (4)
Hord-Dsk Drve rocker
Fgure -13. Hord-Dsk Drve rocker kemovoI
To rem ove the hard-disk drive bracket, follow these steps:
each hard-disk drive installed in the hard-disk drive bracket.
2. Rem ove the screw that secures the hard-disk drive bracket to the drive
cage in the chassis.
3. G rasp the bracket, and rotate it outw ard from the chassis until the sliding
tab clears the slide rail on the drive cage.
4. Lift the hard-disk drive bracket up slightly to free the hinge tabs and
rem ove it from the com puter.
W hen you reinstall the hard-disk drive bracket, insert the brackets hinge tabs
into the chassis slot so that the tabs hook over the slot. Then rotate the bracket
tow ard the drive cage, and fit the brackets sliding tab on the drive-cage slide
rail.
drive-cage
slide rail
chassis slot
hinge tabs (3)
sliding tab
Hord-Dsk Drve
Fgure -14. Hord-Dsk Drve kemovoI
To rem ove the hard-disk drive assem bly, follow these steps:
2. Rem ove the four screw s that attach the hard-disk drive to the hard-disk
drive bracket.
O ne hard-disk drive attaches to the hard-disk drive bracket at the sides of
the drive. The other hard-disk drive attaches to the hard-disk drive bracket
at the bottom of the hard-disk drive.
3. Slide the drive out of the hard-disk drive bracket.
hard-disk drive
hard-disk
drive bracket
drive-m ounting screw s (4)
for bottom -m ounted drive
sliding tab drive-m ounting screw s (4)
for side-m ounted drive
5ysrem Power 5uppIy
Fgure -15. 5ysrem Power-5uppIy kemovoI
1. D isconnect the AC pow er cable from the back of the system pow er supply.
2. Free the system pow er supply from the securing tab labeled RELEASE>,
and rotate it upw ard until it locks.
Press the securing tab to release the pow er supply.
4. Facing the left side of the com puter, m ove the front end of the system
pow er supply tow ard you, and lift it up to disengage the pow er supply from
the slot in the chassis.
5. Lift the system pow er supply from the com puter.
W hen you reinstall the system pow er supply, place the pow er-supply detent
link over the pin on the pow er supply as you position the pow er supply in the
chassis opening.
D C pow er cables
pow er-supply
detent link
pow er supply
securing tab
slot
Fxponson Cords
expansion cards.
If you are not rem oving any expansion cards, leave the external cables
attached to them .
Fxponson-Cord Coge
Fgure -1. Fxponson-Cord Coge kemovoI
To rem ove the expansion-card cage, follow these steps:
upright position.
2. Slide the expansion-card cage out of the com puter.
To replace the expansion-card cage, align the tabs on the left and right sides of
the expansion-card cage w ith the slots on the back and bottom of the chassis.
W ith the securing lever in its extended position, slide the expansion-card cage
into place.
lever
expansion-card cage
chassis
bottom slot
Fxponson Cord
Fgure -17. Fxponson-Cord kemovoI
1. D isconnect any cables from the expansion card being rem oved.
expansion card
card-slot
opening
card-m ounting
bracket
retaining screw
expansion-card
connector
riser board
kser oord
Fgure -18. kser oord kemovoI
2. Place the expansion-card cage on a flat w ork surface w ith the riser board
facing up.
3. Rem ove the riser-board m ounting screw s.
4. Slide the riser board aw ay from the release handle until it stops; then lift
the riser board aw ay from the expansion-card cage.
riser board riser-board
expansion-card cage
slots (2)
5ysrem oord
Fgure -19. 5ysrem oord kemovoI
chassis.
cartridge/heat sink assem bly, and the guide bracket assem bly from the old sys-
tem board and install them on the replacem ent board. A lso, set the jum pers on
the new system board so that they are identical to those on the old board,
unless a m icroprocessor upgrade is being installed.
screw
slots (5)
tabs (5)
DlMMs
Fgure -20. DlMM kemovoI
Fgure -21. DlMM lnsroIIoron
2.
1.
securing clips (2)
securing clips (2)
2.
1.
Vdeo Memory
Fgure -22. lnsroIIng o Vdeo-Memory Upgrode ModuIe
system .
video-m em ory
upgrade socket
video-m em ory
upgrade m odule
notch
Mcroprocessor
SEC cartridge/heat sink assem bly w hich includes the m icroprocessor, m icro-
Fgure -23. 5FC Corrrdge/Heor 5nk kemovoI
SEC cartridge
release latches (2)
heat sink
SEC cartridge
guide bracket
assem bly
heat sink clips (2)
m etal standoffs.
5ysrem orrery
Fgure -24. 5ysrem orrery lnsroIIoron
BATTERY socket
battery
upw ards) into its socket, and snap it into place.
9. Turn off the com puter; w ait 10 or m ore m inutes and reenter the System
Setup program to ensure that the date and tim e are still correct, indicating
that the system battery is functioning correctly.
WAkNlNG
lery wilh lhe "+" locing up (see Figure -24}. keploce lhe bollery
inslruclions.
R em oving and R eplacing Parts on the O ptiPlex N X1 N et PC C hassis 7-1
C H A P I E R 7
rhe OprPIex NX1 Ner PC Chosss
and subassem blies in the D ell O ptiPlex N X1 N et PC com puter. If you are ser-
vicing a low -profile, m idsize, or m ini tow er chassis, use C hapter 4, 5, or 6, as
appropriate for your system .
this chapter.
kecommended IooIs
follow ing tools:
1/4-inch nutdriver
ary M easures.
EQUlPMENI
computer.
the system board.
domoge.
lnsde rhe Compurer
Figure 7-1 show s an internal view of the interior of the O ptiPlex N X1 com puter
this chapter.
Fgure 7-1. lnrernoI Vew ol rhe OprPIex NX1 Compurer
OpronoI 5rond
Fgure 7-2. OpronoI-5rond kemovoI
To rem ove the optional stand, if one is installed, follow these steps:
1. Place the right side of the com puter on a flat w ork surface.
2. U nscrew the captive screw using your fingers or a w ide flat-blade
screw driver.
pow er supply
hard-disk drive
expansion-card cage
system board
captive screw
locator pins (2)
(on underside of stand)
front bezel
3. Pull the optional stand aw ay from the com puter.
D isengage the locator pins that position and help secure the stand to the
com puter.
W hen reinstalling the optional stand, align the front edge of the stand w ith the
groove betw een the front bezel and the com puter cover. M ove the stand until
the locator pins engage the holes in the side of the com puter. The locator pins
are keyed for correct installation.
Compurer Cover
securing
buttons (2)
front of computer
1. Rem ove the padlock, if one is installed, from the padlock ring.
Fgure 7-4. 5ervce Access Lock
2. U sing a #2 Phillips screw driver, rotate the service access lock 1/4-turn
clockw ise to the position show n in Figure 7-4.
3. Press the tw o securing buttons until the cover is free to sw ing up.
5. Lift the cover off the hooks at the front of the chassis.
Four plastic hooks at the front of the cover secure it to the chassis.
interfere w ith the cover or w ith proper airflow inside the com puter. You m ay
have to press gently dow nw ard on the back edge of the cover w hile engaging
the locking m echanism .
security cable slot
service access lock
padlock ring
ConrroI PoneI
Fgure 7-5. ConrroI PoneI kemovoI
1. Rem ove the pow er supply.
tem board.
3. From inside the chassis, rem ove the m ounting screw securing the control
panel to the chassis.
4. Rem ove the control panel from the chassis.
W hen you reinstall the control panel, place the control panel betw een the tabs
in the chassis. Before reinstalling the pow er supply, be sure to route the con-
trol panel cable under the retention tabs on the chassis w all.
control panel cable
cable retention tabs (2)
m ounting screw
chassis tabs (3)
Hord-Dsk Drve
Fgure 7-. Hord-Dsk Drve kemovoI
To rem ove a hard-disk drive, follow these steps:
1. D isconnect the D C pow er cable and the EID E cable from the back of the
drive.
2. D isconnect any external cables from the expansion card if one is installed.
4. Rem ove the expansion card, if one is installed.
5. Rem ove the four hard-disk drive m ounting screw s that attach the hard-disk
drive to the expansion-card cage.
hard-disk drive
hard-disk drive
expansion-card cage
5ysrem Power 5uppIy
1. D isconnect the AC pow er cable from the back of the com puter.
2. D isconnect the D C pow er cables from the system board and the hard-disk
drive.
4. Rem ove the EID E cable from the tabs on the pow er supply.
5. Rem ove the screw securing the AC pow er receptacle to the back of the
chassis, and lift the connector aw ay from the chassis.
6. Rotate the top of the system pow er supply back until it clears the retention
tab; then lift the pow er supply from the chassis.
W hen you reinstall the system pow er supply, place it in front of the tw o tabs
on the bottom of the chassis. Then rotate the pow er supply tow ard the front of
the chassis until the retention tab snaps into place. Route the EID E cable
under the cable tabs on the pow er supply before reinstalling the expansion-
card cage.
pow er
supply
pow er-supply
retention tab
chassis tabs (2)
hard-disk drive
D C pow er cable
system -
board
D C pow er
cables (2)
AC pow er receptacle
screw
EID E cable
cable tabs (2)
Fxponson-Cord Coge
contains the hard-disk drive, the riser board, and any installed expansion card.
You m ust rem ove the expansion-card cage to rem ove or install the hard-disk
drive, an expansion card, or the riser board.
To rem ove the expansion-card cage, follow these steps:
1. D isconnect any external cables from the expansion card if one is installed.
2. D isconnect the D C pow er cable and the EID E cable from the back of the
hard-disk drive.
3. Rotate the securing lever tow ard the back of the com puter until it stops in
the upright position.
To replace an expansion-card cage, keep it flush against the left side of the
chassis to ensure that the tw o cage slots engage the tabs on the left side of
the com puter. Press gently dow nw ard on the back-right corner of the
expansion-card cage w hile rotating the securing lever forw ard.
securing
lever
expansion-card cage
tabs (2)
slots (2)
D C
pow er
cable
EID E cable
Fxponson Cord
To rem ove the expansion card, follow these steps:
1. D isconnect any external cables from the expansion card.
retaining screw
card-slot
opening
expansion-card
connector
riser board
expansion card
card m ounting
bracket
kser oord
2. Rem ove the expansion card if one is installed.
3. Lay the expansion-card cage on a flat w ork surface, w ith the riser board
facing up.
4. Rem ove the riser-board m ounting screw .
5. Slide the riser board to the side as show n in Figure 7-10, and then rem ove
the riser board from the expansion-card cage.
W hen you replace the riser board, be sure that the tw o tabs on the expansion-
card cage engage the riser board slots.
riser board
riser-board
m ounting screw
expansion-card
cage
tabs (2)
slots (2)
5ysrem oord
CAUIlON: Do nol use lhe microprocessor/heol sink os o hondle
when removing or inslolling lhe syslem boord.
chassis.
N O TES: If you are replacing a system board, rem ove the m icroprocessor/heat
sink assem bly, video-m em ory upgrade m odule (if present), and the D IM M s
from the old system board and install them on the replacem ent board.
A lso, if the original system board has a N IC connector, ensure that the replace-
m ent system board has a N IC connector.
W hen you reinstall the system board, before you slide the system board back
to lock it in position, push dow n near each slot to engage the grounding clip
screw
slots (5)
tabs (5)
back of computer
system board
DlMMs
securing clips (2)
2.
1.
securing clips (2)
2.
1.
Vdeo Memory
5. Replace the com puter cover and reconnect the AC pow er cable to the elec-
trical outlet. Press the pow er button on the com puter to reboot the
system .
video-m em ory
upgrade socket
video-m em ory
upgrade m odule
notch
7. Run the system diagnostics (Video Test G roup) to test the new video-m em -
ory upgrade m odule.
Mcroprocessor
m icroprocessor upgrade. The m icroprocessor upgrade kit is shipped w ith a
single-edge contact (SEC ) cartridge/heat sink assem bly w hich includes the
m icroprocessor, m icroprocessor heat sink, and L2-cache m em ory m odule.
SEC cartridge
release latches (2)
heat sink
SEC
cartridge
guide bracket
assem bly
m etal
standoffs (2)
heat sink
clips (2)
m etal standoffs.
5ysrem orrery
BATTERY
socket
battery
WAkNlNG
inslruclions.
System Setup Program A -1
A P P E ND X A
5ysrem 5erup Progrom
This appendix, w hich applies to all D ell O ptiPlex G X1/G X1p M anaged PC and
O ptiPlex N X1 N et PC com puter fam ilies, describes the System Setup program ,
w hich is used to change the system configuration inform ation stored in
N VR A M on the system board.
To enter the System Setup program , follow these steps:
1. Turn on (or reboot) the system .
2. Press < F2> w hen the Dell logo screen appears.
If you w ait too long and the operating system begins to load into m em ory, let
the system com plete the load operation; then shut dow n the system and try
again.
N O TE: To ensure an orderly system shutdow n, consult the docum entation that
accom panied the operating system .
A -2 D ell O ptiPlex G X1/G X1p M anaged PC and O ptiPlex N X1 N et PC System s Service M anual
5ysrem 5erup 5creens
Fgure A-1. 5ysrem 5erup 5creens
Integrated Devices
Drives:
Primary Type Cyls Hds Pre LZ Sec Size
Drive 0:Auto EIDE Drive 9216
Drive 1:None
Alt-P next
Report
Not Enabled
Unlocked
Diskette First
Not Enabled
Disabled 00:00
Disabled
On
On
On
On
Auto
Auto
378h
PS/2
Auto
Auto
On
Sound:
NIC:
Mouse:
Serial Port 1:
Serial Port 2:
Parallel Port:
Parallel Mode:
IDE Hard Disk:
Diskette:
Speaker:
Keyboard Errors:
System Password:
Password Status:
Boot Sequence:
Setup Password:
Auto Power On:
Power Management:
Wakeup On LAN:
Esc exit
change values Alt-B reboot
BIOS Version: XXX
This category sets whether keyboard-
related error messages are reported
at system startup.
Tab,Shift-Tab change fields
Level 2 Cache:
System Memory:
Video Memory:
Service Tag:
Asset Tag:
512 KB Integrated
32 MB SDRAM
4 MB SGRAM
XXXXX
XXXXX
Pentium
II Processor 400 MHz

Dell Computer Corporation (www.dell.com)
Page 2 of 2 System OptiPlex GX1 400M Setup
To change the value in a field,
enter a number or use the left- or
right-arrow key.
Changes take effect immediately.
change values Esc exit
Level 2 Cache:
System Memory:
Video Memory:
Service Tag:
Asset Tag:
Diskette Drive B:
Page 1 of 2
Date: Mon April 1, 1998
System OptiPlex GX1 400M Setup
Diskette Drive A:
Tab,Shift-Tab change fields
Secondary
Drive 0:Auto CD-ROM Device
Drive 1:None
Not Installed
3.5 inch, 1.44 MB
This category sets the time in
24-hour format (hours:minutes:
seconds) for the internal clock/
calendar.
Time: 13:17:02
Alt-P next
Reserved Memory:
CPU Speed:
Num Lock:
Chassis Intrusion:
DAC Snoop:
ACPI:
None
400 MHz
On
Not Detected
On
On
512 KB Integrated
32 MB SDRAM
4 MB SGRAM
Pentium
II Processor 400 MHz

,
,
BIOS Version: XXX
Alt-B reboot
XXXXX
XXXXX
help
title box
system data key functions
configuration options
IobIe A-1. 5ysrem 5erup Oprons
Oplion Funclion
Time Resets tim e on com puters internal clock.
Date Resets date on com puters internal calendar.
Diskette Drive A
Diskette Drive B
Identifies type of diskette drives installed.
O ption choices alw ays m atch physical loca-
tions of drives in com puter. Tape drives are not
reflected in these options.
N O TE: For O ptiPlex N X1 chassis, a single dis-
kette drive can be used for service purposes
only.
Drives:
Primary
Secondary
Identifies drives attached to the ID E1 and ID E2
connectors on system board. Each EID E con-
nector supports tw o EID E drives (Drive 0 and
Drive 1).
For EID E hard-disk drives, the system provides
an autom atic drive-type detect feature. To use
this feature, highlight the appropriate Drive
option and type a (for autom atic).
If none of the supported drive types m atches
the param eters of the new drive, enter
param eters directly. To do so, highlight the
appropriate Drive option (Drive 0 or Drive 1)
and type u to display User1. Press < Tab> to
highlight each of the param eter fields in suc-
cession, and enter the appropriate num ber for
each field.
N O TES: For EID E devices such as EID E
C D -RO M drives and EID E tape drives that are
using the built-in EID E controller, set the
appropriate Drive option to Auto.
N O TE: The O ptiPlex N X1 chassis supports
only one hard-disk drive and no C D -R O M drive
or tape drive.
Reserved Memory D esignates a region of system board m em ory
that can be supplied by an expansion card.
This feature should not be enabled unless an
expansion card that requires special address-
ing is installed.
CPU Speed Indicates processor speed at w hich system
bootsthe processors rated speed or a
slow er com patibility speed, w hich disables
cache.
Num Lock D eterm ines w hether keyboards N um Lock
m ode is activated.
Chassis Intrusion Enables or disables the chassis intrusion fea-
ture. If com puter cover is rem oved w hen the
option is set to Enabled, the setting changes
to Detected. (A n alert m essage is also dis-
played during the boot sequence at system
start-up.) To clear this field and allow future
intrusions to be detected, enter the System
Setup program during the system s PO ST and
press any key. This action changes the setting
from Detected to Enabled. The option can
also be set to Disabled to turn off the chassis
intrustion feature, or Enabled-Silent, to pre-
vent the alert m essage from being displayed
at system start-up.
DAC Snoop W hen enabled, this option lets you correct
video problem s that m ay occur w hen certain
video add-in cards are used. The default is Off.
If you are using a video add-in card and prob-
lem s such as incorrect colors or blank w in-
dow s occur, set DAC Snoop to On.
ACPI This option controls the operation of the sys-
tem s A dvanced C onfiguration and Pow er
Interface (AC PI) feature.
W hen ACPI is set to On, m om entarily press-
ing the pow er button places the system in a
pow er-saving m ode. To turn the system off
com pletely, press the pow er button for m ore
than four seconds. W hen ACPI is set to On,
interrupt request (IR Q ) line 9 is not available
for use by an expansion card.
W hen ACPI is set to Off, m om entarily press-
ing the pow er button turns off the system
com pletely. W ith this setting, IR Q 9 is available
for use by an expansion card.
Keyboard Errors Enables or disables reporting of keyboard
errors during PO ST.
System Password D isplays current status of system s passw ord
security feature. A lso used to assign and verify
a new passw ord.
Password Status Provides an extra m easure of system security
by letting you set the system passw ord to
Locked or Unlocked.
Boot Sequence Boot Sequence can be set to Diskette First
(the default option), Hard Disk Only, CD-ROM
First, or Device List.
Setup Password Restricts access to System Setup program .
IobIe A-1. 5ysrem 5erup Oprons (cooliouoJj
Oplion Funclion
Auto Power On A llow s you to set the day and tim e you w ant
the system to pow er on autom atically. The
tim e uses the 24-hour form at.
Power
Management
W ith the Power Management option
enabled, D PM S m onitors and m ost EID E
drives autom atically sw itch into low -pow er
m ode during periods of system inactivity.
CAUIlON: Belore enobling lhis leolure,
check lhe monilor documenlolion lo
moke sure lhol lhe syslem hos o DPM5-
complionl monilor. Olherwise, lhere is o
risk ol domoging lhe monilor.
N O TE: N ot all EID E hard-disk drives support
this feature. Enabling this feature for a drive
that does not support it m ay cause the EID E
drive to becom e inoperable until the system is
restarted and the Power Management option
is disabled.
Wakeup On LAN Wakeup On LAN determ ines w hether the
Wakeup On LAN feature is set to Off or On.
You m ust reboot your system before a change
takes effect.
Sound Enables (On) or disables (Off) the integrated
sound controller.
NIC Enables (On) or enables w ithout PXE support
(On [PXE Off]) or disables (Off) the integrated
N IC .
Mouse Enables or disables the built-in PS/2-
com patible m ouse port.
Serial Port 1 C onfigures system s built-in serial port 1.
Serial Port 2 C onfigures system s built-in serial port 2.
Parallel Port C onfigures system s built-in parallel port.
The ports I/O address m ay be set to 278h,
3B C h, or 378h. O therw ise, the port m ay be
disabled.
Parallel Mode C ontrols w hether system s built-in parallel port
acts as an AT-com patible (unidirectional) or
PS/2-com patible (bidirectional) port.
IDE Hard Disk Enables system s built-in EID E hard-disk drive
interface.
Diskette Enables system s built-in diskette drive
controller.
Speaker Enables onboard speaker.
Oplion Funclion
Devce Lsr
D evice List provides access to the Device List screen w here you can choose
from a list of available boot devices to boot from and specify the order in w hich
your com puter attem pts to boot from these devices. To view the Device List
screen, press < C trl> and the right-arrow key.
CAUIlON: Only o lechnicolly knowledgeoble person should chonge
lhe sellings in lhe Device Lisl screen.
The Device List screen (see Figure A -2) provides three options for listing and
prioritizing the available boot devices in your system :
Boot Device Priority
Exclude From Boot Device Priority
Device Controller Priority
The Boot Device Priority option lists all bootable devices (hard-disk drives,
C D -R O M drives, and so on) that are controlled by the system B IO S and any
Plug and Play netw ork adapters installed in the com puter.
The Exclude From Boot Device Priority option allow s you to rem ove from the
Boot Device Priority option any boot devices that you w ant the system to
ignore during system start-up.
The Device Controller Priority option lists the system B IO S controller; any
non-Plug and Play devices, such as netw ork adapter cards; and any secondary
controller cards, such as a SC SI adapter, installed in the com puter.
N O TE: N on-Plug and Play devices appear in this list as Adapters without
ID support.
Microprocessor D isplays type of m icroprocessor installed.
Level 2 Cache D isplays size of level-2 cache m em ory
installed.
System Memory D isplays entire am ount of installed m em ory
detected in system , except for m em ory on
EM S expansion cards.
Video Memory D isplays am ount of video m em ory on the sys-
tem board.
Service Tag D isplays system s five-character service tag
num ber.
Asset Tag D isplays the asset tag num ber up to ten char-
acters if one is assigned.
Oplion Funclion
W hen determ ining the order of devices to boot from , the system first consid-
ers the order of the devices listed under the Device Controller Priority option,
then the order of devices under Boot Device Priority.
To specify your priority preferences, order the devices under these categories
so that the highest-priority controller is at the top of the Device Controller
Priority option and the highest-priority device is at the top of the Boot Device
Priority option. O rder the rem ainder of the devices in the Boot Device Prior-
ity option according to your preferences. M ove any devices that you w ant the
system to ignore during system start-up into the Exclude From Boot Device
Priority option.
N O TE: The system defines Hard Drive C: in the Boot Device Priority option
as the first hard-disk drive attached to the highest-priority device controller.
Therefore, if you have a SC SI adapter installed in your com puter and you w ant
the SC SI drive 0 to be drive C , you m ust m ove the SC SI adapter item to the top
of the Device Controller Priority option.
To change the order of the devices, press < C trl> and the up- or dow n-arrow
key. If you w ant to revert to the original Boot Device Priority option settings,
press < C trl> < D el> .
N O TE: If you exit the Device List option by pressing < Esc> or < A lt> < b> w ith-
out m aking any changes, the Boot Sequence option is set to the Device List
option.
Fgure A-2. 5ompIe Devce Lsr 5creen
Ctrl return Ctrl move item
,
Boot Device Priority:
Diskette drive A
LANDesk Service Agent for 3C090X
Hard drive C:
CD-ROM device
Level 2 Cache:
System Memory:
Video Memory:
Service Tag:
Asset Tag:
Device List
System OptiPlex GX1 400 Setup
Ctrl-Del original list
Exclude from Boot Device Priority:
Ctrl-Ins move to other list
The DEVICE LIST contains devices
that may be bootable. The system
attempts to boot from the devices in the
list as ordered. If you
ESC or ALT-B from this menu, the
displayed order becomes the boot
selection.
Ctrl-Ins moves items between Boot
Device Priority and Exclude
from Boot Device Priority only.
BIOS Version: XXX
512 KB Integrated
32 MB SDRAM
4 MB SGRAM
XXXXX
XXXXX
Pentium
II Processor 400 MHz Device Controller Priority:

System BIOS boot devices
PgDn next 1 of 2 PgUp prev
Index 1
lndex
Numbers
3.5-inch diskette drive rem oval
low -profile com puter, 4-9
m idsize com puter, 5-10
m ini tow er com puter, 6-11
5.25-inch drive assem bly rem oval
A
A C pow er receptacle, 1-10
A C voltage selection sw itch
universal pow er supply, 1-8
A TI m ultim edia channel, 1-6
audio
connectors, 1-7
controller, 1-5
battery rem oval

O ptiPlex N X1 com puter, 7-16
beep codes, 3-1
B IO S, flash R O M , 1-4
block diagram
boot routine
observing w hile troubleshooting,
2-3
bracket, hard-disk drive, rem oval
C
cabling, verification, 2-2
C D -R O M drives
rem oval, low -profile com puter, 4-10
rem oval, m idsize com puter, 5-11
rem oval, m ini tow er com puter, 6-12
chassis
configurations, 1-2
differences, 1-2
intrusion detection, 1-6
sim ilarities, 1-3
chassis intrusion detection, 1-6
com puter
block diagram , low -profile
com puter, 1-28
block diagram , m idsize com puter,
1-30
block diagram , m ini tow er
com puter, 1-31
block diagram , O ptiPlex N X1
com puter, 1-34
2 D ell O ptiPlex G X1/G X1p M anaged PC and O ptiPlex N X1 N et PC System s Service M anual
com puter (continued)
com ponents, illustrated, low -profile
com puter, 1-10
com ponents, illustrated, m idsize
com puter, 1-11
com ponents, illustrated, m ini tow er
com puter, 1-12
com ponents, illustrated, O ptiPlex
N X1 com puter, 1-13
controls and indicators, 1-8
cover rem oval, low -profile
com puter, 4-4
cover rem oval, m idsize com puter,
5-5
cover rem oval, m ini tow er
com puter, 6-4
cover rem oval, O ptiPlex N X1
com puter, 7-4
diagnostics. See diagnostics
D M A channel assignm ents, 1-22
expansion features, 1-13
features, 1-1, 1-3
front-panel view s, 1-9
internal view s, 1-10, 1-12, 1-13
interrupt assignm ents, 1-21
jum per inform ation, 1-20
orientation inform ation, 1-23
service inform ation, 1-17
specifications, technical, 1-35
troubleshooting, 2-1
upgrade options, 1-16
connectors
external, 1-13
on back of low -profile com puter,
1-10
on back of m idsize com puter, 1-11
on back of m ini tow er com puter,
1-12
on back of O ptiPlex N X1 com puter,
1-13
system board, 1-18
control panel rem oval
controllers
audio, 1-5
diskette/tape drive, 1-5
EID E, 1-4
Ethernet N IC , 1-7
video, 1-5
controls and indicators
front-panel view s, 1-8
hard-disk drive access indicator, 1-9
N IC activity indicator, 1-7
N IC link integrity indicator, 1-7
pow er button, 1-9
pow er indicator, 1-9
reset button, 1-8
cover rem oval
D
D C pow er
cables, low -profile com puter, 1-27
cables, m idsize and m ini tow er
com puters, 1-29
cables, O ptiPlex N X1 com puter,
1-34
connector pin assignm ents, low -
profile com puter, 1-25
connector pin assignm ents,
connector pin assignm ents, m ini
tow er com puter, 1-25
connector pin assignm ents,
O ptiPlex N X1 com puter, 1-32,
1-33
distribution, low -profile com puter,
1-28
distribution, m idsize com puter,
1-30
distribution, m ini tow er com puter,
1-31
distribution, O ptiPlex N X1
com puter, 1-34
Index 3
D C pow er (continued)
pow er supply connectors, 1-33
voltage ranges, O ptiPlex G X1
system s, 1-32
voltage ranges, O ptiPlex N X1
system s, 1-32
diagnostics, system
about, 1-18
diskette-based, 2-8, 2-10
hard-diskbased, 2-7
on O ptiPlex N X1 com puter, 2-9
running, 2-5
server-based, 1-18, 2-6
D IM M s
installation, low -profile com puter,
4-17
installation, m idsize com puter, 5-19
installation, m ini tow er com puter,
6-21
installation, O ptiPlex N X1
com puter, 7-13
location on system board, 1-18
rem oval, O ptiPlex N X1 com puter,
7-13
types and sizes, 1-17
disk drives. See diskette drives,
drives, hard-disk drives, tape
drives, C D -R O M drives
diskette drives
external-drive kit, 2-9
diskette-based diagnostics, 2-8
D M A channel assignm ents, 1-22
docum entation, online, 1-17
drives
3.5-inch diskette drive rem oval,
drives (continued)
C D -R O M drive rem oval, low -profile
com puter, 4-10
C D -R O M drive rem oval, m idsize
com puter, 5-11
C D -R O M drive rem oval, m ini tow er
com puter, 6-12
external diskette-drive kit, O ptiPlex
N X1 com puter, 2-8
hard-disk drive rem oval, low -profile
com puter, 4-11
hard-disk drive rem oval, m idsize
com puter, 5-12
hard-disk drive rem oval, m ini tow er
com puter, 6-14
hard-disk drive rem oval, O ptiPlex
N X1 com puter, 7-7
location, low -profile com puter, 4-8
location, m idsize com puter, 5-9
location, m ini tow er com puter, 6-10
location, O ptiPlex N X1 com puter,
7-3
tape drive rem oval, low -profile
com puter, 4-10
tape drive rem oval, m idsize
com puter, 5-11
tape drive rem oval, m ini tow er
com puter, 6-12
F
EID E subsystem , 1-4
eject button rem oval
error m essages, 3-3
Ethernet controller, 1-7
expansion features, 1-13
expansion-card cage rem oval
low profile com puter, 4-13
m idsize com puter, 5-15, 6-17
expansion-card rem oval
expansion-card slots
external connectors
external diskette-drive kit
low -profile, m idsize, and m ini tow er
com puters, 2-9
external visual inspection, 2-2
F
flash m em ory, 1-4
front-bezel rem oval
front-panel features, 1-9
front-panel insert rem oval
m ini tow er com puter, 6-7, 6-8
H
hard-disk drives
bracket rem oval, m idsize com puter,
5-12
bracket rem oval, m ini tow er
com puter, 6-14
options, 1-22
hard-disk drives (continued)
7-7
service inform ation, 1-22
SM A R T technology, 1-4
hard-diskbased diagnostics, 2-7
heat sink/SEC cartridge assem bly.
See SEC cartridge/heat sink
assem bly
help, getting, 2-10
l
I/O ports, 1-7
indicators. See controls and
indicators
internal view
internal visual inspection, 2-4
interrupt assignm ents, list of, 1-21
ISA expansion-card connectors
I
jum pers, 1-20
K
key com bination, to enter System
Setup program , A -1
Index 5
M
m ain m em ory, 1-4, 1-17
m em ory subsystem
expansion using D IM M s, 1-17
flash R O M , 1-4
m ain m em ory, 1-4
secondary L2 cache, 1-3, 1-16
m essages, error, 3-3
m icroprocessor
about, 1-3
7-15
N
netw ork cable requirem ents, 1-7
N IC
connector indicators, 1-7
controller, 1-7
optional support, 1-7
O
online docum entation, 1-17
optional-stand rem oval
options, upgrade, 1-16
P
PC I expansion-card connectors
pin assignm ents
D C pow er connectors, O ptiPlex
G X1 com puter, 1-25
D C pow er connectors, O ptiPlex
N X1 com puter, 1-32
Plug and Play expansion cards, 1-13
port assignm ents
PO ST beep codes, 3-1
pow er button rem oval
pow er indicator, 1-9
pow er supply
about, 1-8, 1-24, 1-31
cables, low -profile com puter, 1-27
cables, m idsize and m ini tow er
com puters, 1-30
cables, O ptiPlex N X1 com puter,
1-33
D C voltage ranges, O ptiPlex G X1,
1-24
D C voltages ranges, O ptiPlex N X1,
1-32
flea pow er, 1-8
pow er distribution, 1-34
pow er distribution, low -profile
com puter, 1-28
pow er distribution, m idsize
com puter, 1-30
pow er distribution, m ini tow er
com puter, 1-31
pow er distribution, O ptiPlex N X1
com puter, 1-34
7-8
service data, 1-24
voltage ranges, O ptiPlex G X1
com puter, 1-24
voltage ranges, O ptiPlex N X1
com puter, 1-32
Pow er Supply, 115/230-VA C , 1-8
precautionary m easures
k
rem oving and replacing parts
reset button rem oval
resource conflicts
elim inating, 2-5
riser board rem oval
5
SEC cartridge/heat sink assem bly
about, 1-16, 4-19
7-15
secondary cache m em ory, 1-3
server-based diagnostics, 2-6
service-related inform ation, 1-18,
1-24
SM A R T technology, 1-4
specifications, technical, 1-35
stand rem oval
subsystem s
audio, 1-5
expansion, 1-13
m em ory, 1-17
N IC , 1-7
SVG A , 1-5
sw itch, A C voltage selection, 1-8
system battery rem oval
system board
com ponent locations, 1-18
features, 1-18
jum per locations, 1-20
7-12
service data, 1-16
system diagnostics. See diagnostics
system error m essages, 3-3
system pow er supply
7-8
about, A -1
key com bination to enter, A -1
options, A -3
screens, A -2
system unit. See com puter
system . See com puter
Index 7
I
tape drives
about, 1-5
technical specifications, 1-35
telephony application program m ing
interface, 1-6
tools, recom m ended
troubleshooting
boot routine, 2-3
diagnostics, 2-5
external visual inspection, 2-2
initial procedures, 2-1
internal visual inspection, 2-4
resource conflicts, 2-5
service-related inform ation, 1-18,
1-22
using beep codes, 3-1
U
upgrade options, 1-16
V
video m em ory
controller, 1-5
for low -profile com puter, 4-18
for m idsize com puter, 5-20
for m ini tow er com puter, 6-22
for O ptiPlex N X1 com puter, 7-14
upgrading, 1-17
visual inspection
external, 2-2
internal, 2-4
voltage ranges
O ptiPlex G X1 com puters, 1-24
O ptiPlex N X1 com puters, 1-32
voltage selection sw itch, A C
W
W akeup O n LA N , 1-7
w arnings, 4-1, 5-1, 6-1, 7-2

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www.dell.

-com patible PC s and prior training in IB M -com patible PC

technology. The O ptiPlex G X1p

PC I 3C 905B -TX Ethernet N IC subsystem

98 operating system , the functions provided by

SEC cartridge connector

real m ode only)

II Processor 400 MHz

II Processor 400 MHz

II Processor 400 MHz Device Controller Priority:

battery rem oval

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