OBJECTIVE Seeking a full time position in which I can enhance my skills while contributing to the success of your organization and clients. EDUCATION University of North Carolina at Charlotte, NC Bachelor of Arts in Software Information Systems Bachelor of Arts in Spanish Anticipated Graduation Date: May 2015 COURSEWORK Database Design and Implementation/ SQL Intro to Computer Science/ Java Intro to Computer Science II/ C++ Operating Systems and Networking PROFESSIONAL EXPERIENCE Promotional Brand Ambassadors, INC Greensboro, NC | Aug 1317 14 Take leads for market research purposes Promotes brand names, products and services Interact with customers and sales prospects. Charlotte Advanced Culinary Center, Charlotte, NC Charlotte, NC | Jan 13 - Aug 14 Label production Processed orders and generated production reports Oversaw label production and application for all packaging Translated for management team in training sessions and documentation Performing in process quality assurance checks Harbor Inn, Charlotte, NC Charlotte, NC | Aug 11- Oct 12 Waitress Resolved conflicts with customers and handled all disputes discretely Properly recording customer orders and ensuring their accuracy Increased my customer service skills by answering all their questions about the products
SKILLS Computer Skills: Microsoft Office, Mac, PC, Linux Programming Languages: C++, Java, SQL, html, CSS, JavaScript, JQuery Languages: Spanish, English