NAUGHTY RULES

CHARACTER INTRODUCTION
MADHURI(23): NEW QUALITY CONTROL INSPECTOR
BALRAJ GUPTA(52): PROODUCTION MANAGER, PROSTHESIS DEPT.
VENKAT KUMAR(44): PLANT MANAGER
SURESH: QUALITY CONTROL SUPERVISOR
RIAZ AHMED: PRODUCTION SUPERVISOR
HIGHLIGHTS OF THE CASE
MADHURI GOT JOB IN DR. REDDY BEING THE NIECE OF THE
FOUNDER
VENKAT FOUND CONFLICTS BETWEEN MADHURI AND
BALRAJ
ABSENTEEISM HAS RISEN IN GUPTAS DEPT.
VENKAT CALLS A MEETING TO RESOLVE THE CONFLICT
GUPTA AND MADHURI ACCUSES EACH OTHER
ACCORDING TO GUPTA , MADHURI IS FOLLOWING THE
REJECTION RULE MORE STRICTLY THAN EARLIER MANGER
SURESH SUPPORTS MADHURI BY TELLING THAT SHE IS
DOING HER JOB
AHMED SUPPORTS GUPTA BY TELLING THAT MADHURI IS
CAUSINGG PRRODUCTION LOSSES WHICH WLII AFFECT
THEIR BONUSES
IMPORTANT POINTS
ORGANIZATIONAL CONFLICTS
RESISTANCE TO CHANGE
CHANGING MANAGERIAL RULES