Content Overview For ALC Options I and 2

Academic Leveling Course
Marketing
Management
Business Ethics
Global Dimensions
of Business
Table of Contents and Content Descriptions

Bachelors Level Academic Leveling Course
Unit 1: The Business Environment
Marketing
Ferrell, O. C. & Hartline, M. (2008). Marketing Strategy (4th ed.). Cengage
Publishing. ISBN: 978-0-324-36272-5

Chapter 2: Strategic Marketing Planning (28 pp.)
Chapter 7: Product Strategy (35 pp.)
Chapter 8: Pricing Strategy (34 pp.)
Thoroughly revised and updated, MARKETING STRATEGY, 4e continues with
one primary goal: to teach students to think and act like marketers. Packed with
cutting-edge coverage, current examples, new cases, and--for the first time--
photographs, the fourth edition delivers a practical, straightforward approach to
analyzing, planning, and implementing marketing strategies--helping students
learn to develop a customer-oriented market strategy and market plan. Students
sharpen their analytical and creative critical thinking skills as they learn the key
concepts and tools of marketing strategy.
The book's focus is based on the creative process involved in applying marketing
knowledge to developing and implementing marketing strategy. It includes a
comprehensive planning framework and myriad examples for effectively
developing and executing marketing plans. The authors stress the integration
and coordination of marketing decisions with other functional business decisions
as the key to achieving an organization's overall mission and vision. They also
emphasize the need for integrity in the strategic planning process.
Reflecting the textbook's most aggressive case revision program to date, the
fourth edition includes several all-new cases written specifically for the text,
outside cases from Harvard Business School, and favorite cases that are
updated and rewritten with a new focus, giving students the opportunity to work
on a range of challenges from a variety of organizations, including USA Today,
Gillette, Mattel, Blockbuster, Mobile ESPN, Best Buy, IKEA, G.I. J oe, TiVo,
Adidas, and more.
Countless examples of successful planning and implementation illustrate how
firms face the challenges of marketing strategy in today's economy. Continuing in
the text's signature student-friendly style, the fourth edition covers essential
points without getting bogged down in industry jargon--all in a succinct 12
chapters.

Management
Collier, D. A. & Evans, J. R. (2009). OM 2008 (with Review Cards and Bind-In
Printed Access Card (1st ed.). Cengage Publishing. ISBN: 978-0-
324-66255-9
Chapter 15: Quality Management (56 pp.)
This all started with your students, in your own classrooms and hallways.
Through conversations, focus groups, surveys, and interviews, we asked your
students to tell us how they learn. When and where they study. And why?
Some of their comments surprised us, while others didn't: "(the book is) too long"
and "too expensive." Many of them said they didn't even buy books--new OR
used. And then we turned to you for your input on the solutions that students
liked best: briefer chapters and flash cards.

Faculty from schools across the nation joined us online and in face-to-face focus
groups to enhance our student offerings. The result? To accommodate the busy
and diverse lifestyles of today's learners, a less than 385-page paperback that
includes a suite of learning aids, like flash cards, cases, data sets, games, and
quizzes. In addition, we even created a few new tools to help with your course--
Instructor's Manual, ExamView, videos, data sets, and solutions.

Introducing OM, an innovative approach to teaching and learning Operations
Management that is best designed to reach today's students. OM says it all using
only two letters--and not only is it how students abbreviate Operations
Management in a text message, this is also the way it is referred to in most
course catalogues. Most importantly, OM represents the new solution that you
and your students built together.

Bohlander, G. W. & Snell, S. A. (2010). Managing Human Resources (15th
ed.). Cengage Publishing. ISBN: 978-0-324-59331-0
Chapter 2: Strategy and Human Resources Planning (52 pp.)
Introduce your students to all aspects of human resource management as you
demonstrate how HR impacts and can empower both individuals and
organizations with this market-leading, practical text. Bohlander/Snell's popular
MANAGING HUMAN RESOURCES, 15th Edition builds upon a foundation of
research and theory with an inviting, practical framework that focuses on today's
most critical HR issues and current practices.
The book's engaging writing style and strong visual design use more than 500
memorable examples from a variety of real organizations to illustrate key points
and connect concepts to current HR practice. Fresh cases throughout this edition
spotlight the latest developments and critical trends, while hands-on applications
focus on practical tips and suggestions for success. The book's integrated
learning system and comprehensive package, including a new Teaching
Assistance Manual, provide more resources for effectively teaching human
resources. Look to the leader, Bohlander/Snell's MANAGING HUMAN
RESOURCES, 15th Edition to help your students develop the competencies to
understand and help tomorrow's organizations create a sustainable competitive
advantage through people.
Nelson, D. L. & Quick, J. C. (2009). Organizational Behavior: Science, The
Real World, and You (6th ed.). Cengage Publishing. ISBN: 978-0-324-
57873-7
Chapter 1: Organizational Behavior and Opportunity (34 pp.)
Chapter 16: Organizational Culture (36 pp.)
This revision of ORGANIZATIONAL BEHAVIOR includes a renewed emphasis
on the text's multifaceted approach, which is reflected in a new subtitle:
SCIENCE, THE REAL WORLD, AND YOU. "Science" refers to roots of the
discipline and the way the book is anchored in research tradition--both classic
research as well as leading-edge scholarship. "The Real World" reflects current
trends in organizations and takes shape as examples from all types of
organizations. "You" reflects the opportunities to grow and develop both as
individuals and organizations.
The book helps students learn not only the concepts and theories that enhance
the management of human behavior at work, but also how to practice these
skills. A wealth of proven features, cases, exercises, and examples--including six
new focus companies--stimulate interest and discussion; demonstrate how
theories and research apply; and prompt cognitive and skill-based learning.
Established organizational behavior topics are discussed, including motivation,
leadership, teamwork, and communication, as are emerging issues shaping the
field.
The exciting theme of change clearly demonstrates how attitudes and behaviors
within an organization are affected by change and the new opportunities and
experiences change presents. Supporting themes focus on globalization,
diversity, and ethics.
Business Ethics
McAlister, D. T. & Ferrell, O. C. (2008). Business and Society: A Strategic
Approach to Social Responsibility (3rd ed.). Cengage Publishing.
ISBN: 978-0-618-82336-9
Chapter 5: Business Ethics and Ethical Decision Making (36 pp.)
Chapter 6: Strategic Approaches to Improving Ethical Behavior (34 pp.)
In Business and Society, 3/e, authors Thorne, Ferrell, and Ferrell introduce
students to corporate responsibility by examining the connection between
shareholders and stakeholders. The text's strong pedagogical framework
reinforces core concepts and teaches students that social responsibility is not
only about philanthropy, but also a strategic focus for fulfilling the economic,
political, legal, and ethical responsibilities expected by its stakeholders--and the
profitable results expected by shareholders.
Through the use of case studies, best and worse practices, and real-life
examples, the authors explore how companies fail or succeed according to their
ability to adopt strategic social responsibility.

Global Dimensions of Business
Peng M. (2010). Global Business 2009 Update (1st ed.). Cengage
Chapter 6: Trading Internationally (32 pp.)
Chapter 11: Growing and Internationalizing the Entrepreneurial Firm (26
pp.)
Broaden your students' global perspectives with the strategic and truly global
approach used in GLOBAL BUSINESS --the latest work from renowned
international instructor, author, and consultant Mike Peng. The 2009 Update's
new Foreword will provide up-to-the-minute information while helping students
apply Mike Peng's analytical approach to the emerging world economic crisis.
Using an inviting, conversational style, GLOBAL BUSINESS delves into the inner
workings of companies throughout the world that have expanded globally, such
as Brazil's Embraer, China's Haier, India's Hindustan Lever, and Spain's ZARA.

Drawing upon these real-life cases, in every chapter Peng reveals penetrating
managerial implications for action. Video cases, actual examples and unique
global debate sections help you teach students to think independently and view
today's business challenges from a global perspective.

Peng's readable presentation is supported by a wealth of up-to-date scholarly
references. The book's comprehensive package, including the innovative
CengageNOW course management system correlated to AACSB requirements,
helps ensure that your students become the most effective managers possible as
they learn to navigate the global business landscape guided by a true world
citizen, Mike Peng.

Sample Test Questions (Unit Pre-Tests and Post-Tests)

Topic: Business Ethics
Subtopic Business Ethics
Book: Business and Society: A Strategic Approach to Social Responsibility (3rd ed.)
Authors: McAlister, D. T. & Ferrell, O. C.
3072 Lying by omission involves intentionally
A. withholding material facts.
B. creating noise within the communication that knowingly confuses or deceives
the receiver.
C. using highly technical language that the receiver does not understand.
D. trying to not hurt someones feelings.
E. telling white lies.
Correct Response: A Book Chapter: 5 Page Reference: 158 Active
3074 Conflicts of interest exist when employees must choose whether to
A. advance their own interests, those of the organization, or those of some other
group.
B. advance the interests of the organization or those of society.
C. accept bribes.
D. carry out an assignment they perceive as unethical.
E. report an unethical coworker.
3077 Which of the following is not an ethical issue in the area of communications?
A. Concealed facts in advertising
B. Bribery
C. False or deceptive advertising
D. Ambiguous statements in advertising
E. Lying
Correct Response: B Book Chapter: 5 Page Reference: 162 Active
C. Ethics officer

3086 Who establishes the ethical tone for the entire firm?
A. Mid-level managers
B. Board of directors
D. Employees
E. Chief Executive Officer
Correct Response: E Book Chapter: 5 Page Reference: 176 Active
3093 Which of the following is not a typical activity for an ethics officer?
A. Coordinating the U.S. Sentencing Commission annual ethics audit
B. Assessing needs and risks of the ethics program
C. Developing, revising, and disseminating a code of ethics
D. Developing effective training programs
E. Monitoring and auditing ethical conduct
Topic: Global Dimensions of Business
Subtopic Global Dimensions of Business
Book: Global Business 2009 Update (1st ed.)
Authors: Peng M. W.
3018 Government tactics that include removing incentives, demanding a higher share of profits
and taxes, and confiscating foreign assets are known as:
A. Expropriation
B. Compromises
C. Obsolescing bargains
D. Conflicting interests
E.
3045 People of the same trade seldom meet together, even for merriment and diversion, but their
conversation often ends in conspiracy against the public. This quote from Adam Smith is
referring to which of the following business relationship terms:
A. Competition
B. Cooperation
C. Collusion
D. Collaboration
E.
Correct Response: C Book Chapter: 11 Page Reference: 305 Active

3025 If an industry sells a heterogeneous product, has low entry barriers, and a low concentration
of sales in the top firms, it is regarded as a high collusion risk industry.
A. True
B. False
C.
D.
E.
3052 Pro-competition and pro-incumbent approaches each have their advantages. One advantage
to the pro-competition approach is:
A. Diverse products
B. Lower prices
C. Higher fairness for incumbents and new entrants
D. All are advantages
E.
Correct Response: D Book Chapter: 11 Page Reference: 309 Active
3043 All competition in markets around the world play by the same rules and experience the same
regulations.
A. True
B. False
C.
D.
E.
Topic: Management
Subtopic Human Resource Management
Book: Managing Human Resources (15th ed.)
Authors: Bohlander, G. W. & Snell, S. A.
2828 The process of setting major organization objectives and developing plans to achieve them is
called:
A. strategic planning.
B. HR planning.
C. job analysis.
D. environmental scanning.
E.
Correct Response: A Book Chapter: 2 Page Reference: Active

2833 One way human resource planning links to strategic planning is by providing a set of
inputs into the:
A. strategy formulation process
B. strategy implementation process
C. strategic analysis process
D. source of competitive advantage
E.
2837 The core values of a company:
A. is the systematic monitoring of external opportunities
B. is the basic purpose of the organization
C. are the strong enduring beliefs and principles used by the company to make
decisions
D. provides a perspective on where the company is headed
E.
Correct Response: C Book Chapter: 2 Page Reference: Active
2840 Social concerns include:
A. new processes
B. innovations
C. demographic trends
D. elder care
E.
Correct Response: D Book Chapter: 2 Page Reference: Active
2855 A qualitative approach to demand forecasting can include any of the following except:
A. trend analysis.
B. the Delphi technique.
C. soliciting expert opinions.
D. management forecasts.
E.


Subtopic Operations/Production Management
Book: OM 2008 (with Review Cards and Bind-In Printed Access Card (1st ed.)
Authors: Collier, D. A. & Evans, J . R.
2780 In the SERVQUAL instrument for measuring service quality, the concept of assurance is
associated with
A. The ability to convey trust and confidence
B. Caring and individualized attention
C. Always providing consistent service
D. Performing a service quickly and on time
E.
2785 Which of the following is not one of W. Edwards Demings 14 points?
A. Create a vision and demonstrate commitment
B. Stop making decisions purely on the basis of cost
C. Eliminate exhortation
D. The only performance standard is Zero Defects
E.
2788 Which of the following emphasizes defects per million opportunities as a key measure of
quality?
A. The 14 Points
B. ISO 9000:2000
C. The Gap model
D. Six Sigma
E.
2789 All of the following relate to Six Sigma except
A. Clear financial returns
B. Use of PDSA problem solving approach
C. Output critical to customers
D. A stretch goal
E.
Correct Response: B Book Chapter: 15 Page Reference: Active


2792 In reference to quality cost classifications, training and information systems, equipment
design would fall in the _____________ category.
A. Prevention
B. Appraisal
C. Internal-failure
D. External-failure
E.
Peregrine Academic Services Test Bank Questions
Bachelors Level Academic Leveling Course and CPC-COMP Exam
Subtopic Organizational Behavior
Book: Organizational Behavior: Science, The Real World, and You (6th ed.)
Authors: Nelson, D. L. & Quick, J . C.
2891 A leading force currently driving change at work is:
A. global competition
B. politics
C. quality
D. process management
E.
2900 A questioning, probing attitude is at the core of:
A. job performance
B. organizational reality
C. critical thinking
D. subjective knowledge
E.
2865 An internal perspective of human behavior tends to explain a person's actions in terms of:
A. job demands
B. personal value system
C. task design
D. organization communication channels
E.


2942 A pattern of basic assumptions that are considered valid and that are taught to new
members as the way to perceive, think, and feel in the organization is known as:
A. socialization
B. corporate culture
C. psychological contract
D. value system
E.
2946 When a corporate president is the first employee to give blood during a corporate blood
drive, this is an example of:
A. ritual
B. symbolism
C. rite of integration
D. personal enactment
E.
Topic: Marketing
Subtopic Marketing
Book: Marketing Strategy (4th ed.)
Authors: Ferrell, O. C. & Hartline, M.
2707 Which of the following IS NOT a purpose of a marketing plan?
A. It explains the present and future situations of the organization
B. It specifies the expected outcomes
C. It describes specific actions that are to take place
D. It explains how marketing activities mesh with other functional areas
E. It identifies needed resources


2709 In the context of marketing planning, why is it vital that the marketing plan be capable of
selling itself to top management?
A. Because top managers are responsible for executing the marketing plan
B. Because top managers must be able to evaluate the performance of the marketing
program
C. Because top managers must be able to clearly communicate the strategy to
external stakeholders
D. Because top managers must decide whether the marketing plan is the best use for
the organizations scarce resources
E. Because top managers are compensated on how well the marketing strategy works
2722 One way of looking at __________ is to consider the marketing and financial value
associated with a brands position in the marketplace.
A. brand equity
B. brand identity
C. brand equality
D. brand value
E. brand capitalization
2736 Rather than cutting prices to generate sales, most firms would be better off adjusting their
marketing strategy to:
A. build value into the product and justify the current price or even a price increase.
B. decrease the supply of the product to keep prices high.
C. heavily promote the product to stimulate increased sales.
D. move toward an exclusive distribution strategy to increase the products image.
E. increase the availability of the product so more customers can purchase it.
2746 Which of the following pricing practices is widely used in business markets but not in
consumer markets?
A. geographic pricing
B. reference pricing
C. EDLP
D. price lining
E. value-based pricing

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Business Finance

Accounting
Economics
Legal Environment
of Business
Unit 2: Business Financial Systems

Business Finance
Brigham, E. F. & Houston, J. F. (2010). Fundamentals of Financial
Management (12
th
ed.). Cengage Publishing. ISBN: 978-0-324-59770-
7
Chapter 3: Financial Statements, Cash Flow, and Taxes (32 pp.)
Chapter 4: Analysis of Financial Statements (40 pp.)
Trust the market-leading author team that is First in Finance to help put your
students on the forefront of understanding today's corporate finance and financial
management. Brigham/Houston's FUNDAMENTALS OF FINANCIAL
MANAGEMENT, 12E offers a unique balance of clear concepts, contemporary
theory and practical applications in a dynamic text that continues to set the
standard for quality, reliability, accuracy, and innovation. The renowned author
team's emphasis on Time Value of Money (TVM) is now repositioned, allowing
students to immediately begin using the concepts after learning them.
The book's strong foundation in the basics is punctuated with timely real-world
examples, proven end-of-chapter applications, Integrated Cases, and Excel
spreadsheet models that make it easier for students to understand the how and
why of corporate budgeting, financing, and working capital decision making. The
latest financial innovations continue throughout a comprehensive support
package prepared by the text authors to ensure reliable consistency.
Students can access THOMSON ONE-BUSINESS SCHOOL EDITION, the same
financial online database used by professionals every day, as well as another
first--APLIA FOR FINANCE, the leading homework solution in educational
publishing today. Let Brigham/Houston's FUNDAMENTALS OF FINANCIAL
MANAGEMENT, 12E keep you and your students first in finance with success
after success.
Accounting
Needles, B. E., Powers, M., & Crosson, S. V. (2008). Financial and
Managerial Accounting (8th ed.). Cengage Publishing. ISBN: 978-0-
618-77717-4
Chapter 2: Analyzing Business Transactions (52 pp.)
Chapter 26: Financial Performance Measurement (50 pp.)
Needles, Powers, and Crosson continue to help instructors stay on top of the
change curve with Financial and Managerial Accounting. Balanced, flexible
content in this market-leading text is supported by an array of integrated print and
technology supplements. Whether an instructor wants to present a user or
procedural orientation, incorporate new instructional strategies, develop students'
core skills and competencies, or integrate technology into the classroom,
Financial and Managerial Accounting provides a total solution, making it the
natural choice for accounting instructors--particularly those seeking a balance of
financial and managerial topics.
The Eighth Edition focuses primarily on the use of accounting information in
today's business world--beginning with corporations--and represents the most
significant revision of the text to date. Content updates reflect current accounting
and business practices, while greater attention is given to ethics, service
enterprises, and international issues.
In addition, the text features a more concise, accessible writing style; a new
design to emphasize the user-oriented content; and enhanced technology
components for both instructors and students. Accuracy reviewers check every
line and work through each exercise in the text and supplements, making
Financial and Managerial Accounting the most accurate among similar texts on
the market.
Economics
Taylor, J. B. & Weerapana, A. (2010). Economics (Global Financial Crisis
Edition, 6th ed.). Cengage Publishing. ISBN: 978-1-439-07820-4
Chapter 3: The Demand Curve and the Behavior of Consumers
(31 pp.)
Chapter 6: The Supply Curve and the Behavior of Firms (26 pp.)
Chapter 17: Macroeconomics: The Big Picture (28 pp.)
Chapter 18: Measuring the Production, Income, and Spending of
Nations (28 pp.)
Help your students better understand today's global financial crisis, its possible
causes and potential consequences as recognized economic expert J ohn B.
Taylor and co-author Akila Weerapana provide the thoroughly revised popular
PRINCIPLES OF ECONOMICS, 6E text in response to the current global
financial challenges. Completely updated chapters throughout
Taylor/Weerapana's PRINCIPLES OF ECONOMICS, 6E: GLOBAL FINANCIAL
CRISIS EDITION offer the latest information, particularly in discussion of
monetary policy (Ch. 27), economic fluctuations, money and inflation, and capital
and financial markets.

J ohn Taylor, former Undersecretary of the Treasury for International Affairs, and
one of the most respected voices in economics combines his expertise on
today's issues with co-author Akila Weerapana's fresh focus on the needs of
today's students. Updated graphs, figures, and popular learning features, such as
"Economics in the News" and "Economics in Action," present the latest issues
and data, including coverage of the Obama Administration. This clearly written
text, well known for its coverage of modern policy issues, continues to offer
concise yet thorough coverage of current economic theories. Refreshing
examples, engaging applications, and proven end-of-chapter problems simplify
advanced topics and make them accessible to your students. In addition, Aplia,
the leading online homework solution in educational publishing today, is available
as part of a complete supplement package that further ensures your students'
thorough understanding of economic developments as they happen.

Legal Environment of Business
Clarkson, K. W., Miller, R. L., Cross, F. B., & Jentz, G. A. (2009). Business
Law: Text and Case (11th ed.). Cengage Publishing. ISBN: 978-0-
324-65522-3
Chapter 42: Law for Small Businesses (24 pp.)
Chapter 43: Administrative Law (20 pp.)
Chapter 44: Consumer Law (26 pp.)
Chapter 46: Antitrust Law (22 pp.)
Glossary (38 pp.)
Comprehensive, authoritative, and student friendly, longtime market leader
BUSINESS LAW, Eleventh Edition, delivers a classic blend of black letter law
and cutting-edge coverage of contemporary issues and cases. The first text to
implement an undergraduate-oriented textbook pedagogy with traditional law
school-like content, BUSINESS LAW continues to set the standard for excellence
with its new edition.
It combines a "black letter law" feel with a strong student orientation, making the
law accessible, interesting, and relevant for readers. The cases, content, and
features of the exciting new eleventh edition have been meticulously and
thoroughly updated, representing the latest developments. An excellent
assortment of cases ranges from precedent-setting landmarks to recent
decisions. Ethical, global, and e-commerce themes are integrated throughout,
and numerous critical-thinking exercises challenge students to apply what they've
learned to real-world issues.
The text also offers an unmatched range of support materials--including
innovative online teaching and learning resources. It's no wonder that BUSINESS
LAW, Eleventh Edition, is used by more colleges and universities than any other
business law text.


Topic: Accounting
Subtopic Accounting
Book: Financial and Managerial Accounting
Authors: Belverd E. Needles, Marian Powers, Susan V. Crosson
3261 When a business erroneously records expenses as assets, it has violated the measurement
issue of
A. communication.
B. classification.
C. valuation.
D. recognition.
E.
3302 A dividend will reduce which of the following accounts?
A. Dividends
B. Retained Earnings
C. Common Stock
D. Accounts Payable
E.
3342 Unearned revenues are recorded by companies that
A. receive money in advance of the performance of a service.
B. pay money at the time the performance of a service is complete.
C. receive money at the time the performance of a service is complete.
D. pay money in advance of the performance of a service.
E.
3348 The cash return on assets shows how much cash is generated by each dollar of
A. assets invested in operations.
B. net income.
C. total revenue.
D. land, buildings, and equipment.
E.


3566 How would the collection of an account receivable affect the current ratio and the quick
ratio, respectively?
A. No effect on current ratio; increase in quick ratio
B. Increase in current ratio; increase in quick ratio
C. No effect on current ratio; no effect on quick ratio
D. Decrease in current ratio; decrease in quick ratio
E.
Topic: Business Finance
Subtopic Business Finance
Book: Fundamentals of Financial Management
Authors: Eugene F. Brigham, J oel F. Houston
3139 Which of the following statements is CORRECT?
A. Free cash flow (FCF) is, essentially, the cash flow that is available for interest and
dividends after the company has made the investments in current and fixed assets
that are necessary to sustain ongoing operations.
B. After-tax operating income is calculated as EBIT(1 - T) +Depreciation.
C. Two firms with identical sales and operating costs but with different amounts of
debt and tax rates will have different operating incomes by definition.
D. If a firm is reporting its income in accordance with generally accepted accounting
principles, then its net income as reported on the income statement should be
equal to its free cash flow.
E. Retained earnings as reported on the balance sheet represent cash and, therefore,
are available to distribute to stockholders as dividends or any other required cash
payments to creditors and suppliers.
3151 A corporate bond currently yields 8.3%. Municipal bonds with the same risk, maturity, and
liquidity currently yield 5.5%. At what tax rate would investors be indifferent between the
two bonds?
A. 33.73%
B. 28.24%
C. 25.98%
D. 42.17%
E. 29.01%


3408 One problem with ratio analysis is that relationships can sometimes be manipulated. I.E, if
our current ratio is greater than 1.5 then borrowing on a short-term basis & using the funds
to build up our cash account would cause the current ratio to INCREASE
A. True
B. False
C.
D.
E.
3428 HD Corp and LD Corp have identical assets, sales, interest rates paid on their debt, tax
rates, and EBIT. However, HD uses more debt than LD. Which of the following statements
is CORRECT?
A. Without more information, we cannot tell if HD or LD would have a higher or
lower net income.
B. HD would have the lower equity multiplier for use in the DuPont equation.
C. HD would have to pay more in income taxes.
D. HD would have the lower net income as shown on the income statement.
E. HD would have the higher operating margin.
3446 Meyer Inc's assets are $745,000, and its total debt outstanding is $185,000. The new CFO
wants to establish a debt ratio of 55%. The size of the firm does not change. How much
debt must the company add or subtract to achieve the target debt ratio?
A. $168,563
B. $224,750
C. $191,038
D. $211,265
E. $271,948


Topic: Economics
Subtopic Macroeconomics
Book: Principles of Economics: Global Financial Crisis Edition
Authors: J ohn Taylor, Akila Weerapana
3118 An individual who purchases a computer later decides to acquire a new motherboard. In
terms of computing GDP, this new motherboard would be a(n)
A. economic good.
B. final good.
C. intermediate good.
D. input.
E. double good.
3131 The largest component of GDP is
A. government purchases.
B. investment.
C. exports.
D. consumption.
E. government expenditures.
3363 The term per capita refers to
A. the rate of change.
B. the rate of inflation.
C. the population.
D. the price level.
E. the name of the country.
3587 The recession phase
A. is no longer a phase of the business cycle.
B. has the same duration and depth in all business cycles.
C. varies in duration and depth with each business cycle.
D. has the same depth in all business cycles.
E. has the same duration in all business cycles.


3604 The labor force is
A. those in the population who have a job.
B. the percentage of people in the population who have a job.
C. those in the population who have a full-time job.
D. that part of the population that is working or looking for a job.
E. the same as the population.
Subtopic Microeconomics
Book: Principles of Economics: Global Financial Crisis Edition
Authors: J ohn Taylor, Akila Weerapana
3776 In economics, firms are assumed to
A. maximize output prices.
B. minimize output prices.
C. maximize profits.
D. maximize consumer surplus.
E. maximize customer satisfaction.
3785 Holding everything else equal, total revenue increases
A. only when quantity increases.
B. only when price increases.
C. whenever total costs increase.
D. when either price or quantity increase.
E. only when both price and quantity increase.
3835 When marginal cost is greater than marginal revenue, then a profit-maximizing firm must
A. increase output.
B. hold output constant.
C. decrease output.
D. stop production.
E. reduce the price it charges.


3847 If the market price of a good is $3, then a profit-maximizing competitive firm will produce
A. after its marginal cost exceeds $3.
B. until its marginal cost reaches $3.
C. after its marginal revenue exceeds $3.
D. until its marginal revenue reaches $3.
E. nothing at all.
3875 Producer surplus equals profits
A. plus the sum of marginal costs.
B. minus the sum of marginal costs.
C. plus total fixed costs.
D. minus total fixed costs.
E. minus total costs.
Topic: Legal Environment of Business
Subtopic Business Law
Book: Business Law: Text and Case 11e
Authors: Kenneth W. Clarkson, Roger LeRoy Miller, Frank B. Cross, Gaylord A. J entz
4159 The Federal Highway Administration uses notice-and-comment rulemaking. This process
begins with
A. a request to Congress to enact enabling legislation.
B. the filing of a complaint against a charged party.
C. the publication of a notice of proposed rulemaking.
D. the solicitation of public comments.
E.
4175 The Federal Trade Commission is charged with preventing unfair and deceptive trade
practices.
A. True
B. False
C.
D.
E.

4208 Kip opens an account at a Lotsa Goodies Store, and buys a digital music player and other
items, but makes no payments on the account. To collect the debt, Mako, the manager,
contacts Kip's parents. This violates
A. no federal law.
B. the Fair and Accurate Credit Transactions Act.
C. the Fair Debt Collection Practices Act.
D. the Truth-in-Lending Act.
E.
4235 Travel Tours Company faxes ads to Uri and other individual consumers without the
recipients' permission. This is subject to
A. a cease-and-desist order by the Federal Trade Commission.
B. no sanctions.
C. possible fines by the Federal Communications Commission.
D. rescission on the order of the Federal Reserve Board.
E.
4308 Congress enacts a statute to outlaw a specific type of anticompetitive business agreement.
Like other laws that regulate economic competition, this law is referred to as
A. a federal trade commission act.
B. an antitrust law.
C. an interstate commerce act.
D. a suppressive restraint on trade.
E.

toll free at
1-877-260-1555
Information Management
Systems

Quantitative Business
Research Techniques &
Statistics

Leadership

Strategic Management and
Business Integration
Unit 3: Business Integration and Evaluation

Information Management Systems
Reynolds, G. & Stair, R. (2010). Principles of Information Systems (9th ed.).
Cengage Publishing. ISBN: 978-0-324-66528-4
Chapter 1: An Introduction to Information Systems (40 pp.)
Chapter 10: Architecture Information and Decision Support
Systems (48 pp.)
Now thoroughly streamlined and revised, PRINCIPLES OF INFORMATION
SYSTEMS, Ninth Edition, retains the overall vision and framework that made the
previous editions so popular while eliminating outdated topics and updating
information, examples, and case studies. In just 600 pages, accomplished
authors Ralph Stair and George Reynolds cover IS principles and their real-world
applications using timely, current business examples and hands-on activities.

Regardless of their majors, students can use this book to understand and
practice IS principles so they can function more effectively as workers,
managers, decision makers, and organizational leaders.

Quantitative Research Techniques and Statistics
Anderson, D. R., Sweeney, D. J., Williams, T. A., Camm, J., & Martin, K. R.
(2010). Quantitative Methods for Business (11th ed.). Cengage
Chapter 4: Decision Analysis (57 pp.)
This revision of QUANTITATIVE METHODS FOR BUSINESS provides students
with a conceptual understanding of the role that quantitative methods play in the
decision-making process. This text describes the many quantitative methods that
have been developed over the years, explains how they work, and shows how
the decision-maker can apply and interpret data.

Written with the non-mathematician in mind, this text is applications-oriented. Its
"Problem-Scenario Approach" motivates and helps students understand and
apply mathematical concepts and techniques. In addition, the managerial
orientation motivates students by using examples that illustrate situations in
which quantitative methods are useful in decision making.

Anderson, D. R., Sweeney, D. J., Williams, T. A., (2009). Statistics for
Business and Economics (10th ed.). Cengage Publishing. ISBN:
978-0-324-65837-8
Chapter 7: Sampling and Sampling Distributions (42 pp.)
Chapter 9: Hypothesis Tests (55 pp.)

This market-leading text from well-respected authors
Anderson/Sweeney/Williams introduces sound statistical methodology within a
strong applications setting. A wealth of real business examples, proven methods,
and application exercises within STATISTICS FOR BUSINESS AND
ECONOMICS, Revised 10e clearly demonstrate how statistical results provide
insights into business decisions and present solutions to contemporary business
problems.

Comprehensive coverage, trusted for its accuracy, allows you to select the topics
best for your course, including coverage of the latest statistical and business
software to manage statistical information. This edition's accessible approach is
strengthened with the innovative new CengageNOW integrated online course
management and learning system that saves you time while using personalized
study plans to ensure student understanding.

Leadership
Achua, C. F. (2010). Leadership: Theory, Application, and Skill
Development (4th ed.). Cengage Publishing. ISBN: 978-0-324-59655-
7
Chapter 3: Leadership Behavior and Motivation (28 pp.)
Chapter 7: Leader-Follower Relations (40 pp.)
The most practical leadership textbook on the market, LEADERSHIP, 4th Edition
uses a unique three-pronged approachtheory, application, and skill
developmentto make key concepts immediately relevant to today's students.
The authors combine traditional theory with cutting-edge leadership topics in a
concise presentation that focuses on key elements. The new edition also
includes expanded coverage of culture, ethics, diversity, strategic leadership, and
change management.

Packed with real-world examples, the text illustrates how successful leaders
have dealt with challenges, as well as provides students with step-by-step
models for effectively handling leadership functions. Numerous skill-building
exercises foster leadership skills students can immediately start applying to their
personal and professional livesincluding communication and critical-thinking
skills. The Fourth Edition also includes all-new video cases. LEADERSHIP's
innovative three-pronged approach provides the greatest array of learning
opportunities, helping students focus on the most important.
Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2008). Strategic Management:
Competitiveness and Globalization, Concepts and Cases (8
th
ed.).
Chapter 1: Strategic Management and Strategic Competitiveness
(30 pp.)
Chapter 4: Business-Level Strategy (30 pp.)
Chapter 6: Corporate-Level Strategy (28 pp.)
STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION,
CONCEPTS AND CASES Eighth Edition, is a comprehensive Strategic
Management text that combines impeccable scholarship; cutting-edge research;
a sophisticated and practical global focus; and the most thorough, up-to-date,
and relevant business examples and cases available. Now, this seminal business
text is enhanced by the addition of powerful new media and technology
resources, including an updated video program, CengageNOW online teaching
tools, and the Business and Company Resource Center (BCRC)--a complete
electronic business library.
The highly respected authors, all active teachers and experts in the strategic
management field, use a unique model that blends classic industrial organization
with a resource-based view of the firm to explain how real-world businesses use
strategic management to build a sustained competitive advantage. The text
includes current and relevant examples to provide context for key concepts,
outstanding figures and models to illustrate key points, and a case study section
containing engaging and exemplary cases that cover a broad range of critical
issues confronting mangers today.


Topic: Business Integration
Subtopic Business Integration
Book: Strategic Management: Competitiveness and Globalization, Concepts and Cases
8th Edition
Authors: Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson
2514 Firms implementing cost leadership strategies often sell no-frills standardized goods or
services to the industrys most typical customers.
A. True
B. False
C.
D.
E.
2564 When the costs of supplies increase in an industry, the low-cost leader
A. may continue competing with rivals on the basis of product features.
B. will lose customers as a result of price increases.
C. will be unable to absorb higher costs because cost-leaders operate on very narrow
profit margins.
D. may be the only firm able to pay the higher prices and continue to earn average or
above- average returns.
E.
2594 TQM is most helpful to firms following the ____ business strategy.
A. cost-leadership
B. integrated cost-leadership/differentiation
C. focused cost-leadership
D. focused differentiation
E.


2649 Which of the following reasons for diversification is most likely to increase the firms value?
A. increasing managerial compensation
B. reducing costs through business restructuring
C. taking advantage of changes in tax laws
D. conforming to antitrust regulation
E.
2655 Research has shown that horizontal acquisitions
A. tend to have disappointing financial results in the long run.
B. are being replaced by virtual acquisitions.
C. result in lower levels of performance than unrelated acquisitions.
D. are able to use activity sharing to successfully create economies of scope.
E.
Subtopic Strategic Management
Book: Strategic Management: Competitiveness and Globalization, Concepts and Cases
8th Edition
Authors: Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson
2441 A firm has achieved ____ when it successfully formulates and implements a value-creating
strategy.
A. strategic competitiveness
B. a permanently sustainable competitive advantage
C. substantial returns
D. legal and ethical core values
E.


2445 The strategic management process is
A. a set of activities that will assure a sustainable competitive advantage and above-
average returns for the firm.
B. a decision-making activity concerned with a firms internal resources, capabilities,
and competencies, independent of the conditions in its external environment.
C. a process directed by top-management with input from other stakeholders that
seeks to achieve above-average returns for investors through effective use of the
organizations resources.
D. the full set of commitments, decisions, and actions required for the firm to achieve
above-average returns and strategic competitiveness.
E.
2476 A firms mission
A. is a statement of a firms business in which it intends to compete and the
customers it intends to serve.
B. is an internally-focused affirmation of the organizations financial, social, and
ethical goals.
C. is mainly intended to emotionally inspire employees and other stakeholders.
D. is developed by a firm before the firm develops its vision.
E.
2479 Organizational stakeholders include
A. unions.
B. host communities.
C. employees.
D. suppliers of capital.
E.
2495 Analysis of the industrys profit pool enables strategic managers to
A. predict future revenue streams for the organization.
B. predict growth in sales over the medium to long range.
C. determine whether an industry will be viable in the long term.
D. locate the most promising areas of an industrys value chain.
E.


Topic: Information Management Systems
Subtopic Information Management Systems
Book: Principles of Information Systems 9th Edition
Authors: George Reynolds, Ralph Stair
2009 An executive support system can assist with strategic planning, top-level organizing and
staffing, strategic control, and crisis management.
A. True
B. False
C.
D.
E.
2020 ____ is a collection of facts organized so that they have additional value beyond the value of
the facts themselves.
A. Telecommunication
B. Information
C. Virtual reality
D. Artificial intelligence
E.
2042 ____ is the simulation of a real or imagined environment that can be experienced visually in
three dimensions.
A. Organizational change
B. Virtual reality
C. Systems development
D. CBIS
E.
2084 A ____ MIS provides financial information not only for executives but also for a broader
set of people who need to make better decisions on a daily basis.
A. financial
B. marketing
C. human resource
D. geographic
E.
toll free at
1-877-260-1555

2087 One method of determining how much inventory to order is called the ____.
A. economic order quantity
B. computer assisted inventory
C. just-in-time inventory
D. delphi approach to inventory
E.
Topic: Leadership
Subtopic Leadership
Book: Leadership: Theory, Application, and Skill Development
Authors: Robert N. Lussier, Christopher F. Achua
2238 The University of Iowa leadership styles include autocratic, democratic, and participative.
A. True
B. False
C.
D.
E.
2293 All of the following are considered extrinsic motivators in Herzbergs two-factor theory
EXCEPT:
A. company policies.
B. benefits.
C. work itself.
D. working conditions.
E.
2301 Which of the following is NOT one of the process motivation theories?
A. goal-setting theory
B. equity theory
C. expectancy theory
D. acquired needs theory
E.


2303 Managers should be aware that equity is based on:
A. rewards.
B. employee perceptions.
C. exerted effort.
D. performance.
E.
2362 Leaders mostly use all of the following types of power to influence out-group members
EXCEPT:
A. legitimate power.
B. referent power.
C. reward power.
D. coercive power.
E.
Topic: Quantiative Research Techniques and Statistics
Subtopic Quantitative Research Techniques and Statistics
Book: Quantitative Methods for Business 11th edition
Authors: Anderson, Sweeney, Williams, Camm, Martin
2124 Sensitivity analysis considers
A. how sensitive the decision maker is to risk.
B. changes in the number of states of nature.
C. changes in the values of the payoffs.
D. changes in the available alternatives.
E.
Book: Statistics for Business and Economics 10th Edition
Authors: David R. Adnerson, Dennis J . Sweeney, Thomas A. Williams
2171 A population characteristic, such as a population mean, is called
A. a statistic
B. a parameter
C. a sample
D. the mean deviation
E.


2185 From a population of 500 elements, a sample of 225 elements is selected. It is known that the
variance of the population is 900. The standard error of the mean is approximately
A. 1.1022
B. 2
C. 30
D. 1.4847
E.
2211 How many different samples of size 3 can be taken from a finite population of size 10?
A. 30
B. 1,000
C. 720
D. 120
E.
2217 A Type II error is committed when
A. a true alternative hypothesis is mistakenly rejected
B. a true null hypothesis is mistakenly rejected
C. the sample size has been too small
D. not enough information has been available
E.
2221 If a hypothesis test leads to the rejection of the null hypothesis,
A. a Type II error must have been committed
B. a Type II error may have been committed
C. a Type I error must have been committed
D. a Type I error may have been committed
E.
Marketing
Management
Business Ethics
Global Dimensions
of Business

Masters Level Academic Leveling Course
Marketing
Iacobucci, D. (2010). MM (Marketing Management) (1st ed.). Cengage

Chapter 1: What Is Marketing? (14 pp.)
Chapter 2: Marketing Segmentation (16 pp.)
Chapter 9: Channels of Distribution and Business Marketing
Networks and Logistics (22 pp.)
Chapter 13: Marketing Research Tools (16 pp.)
Chapter 14: Marketing Strategy (12 pp.)
Marketing Management, Student Edition focuses on the essential concepts and
tools necessary to answer important Marketing Management questions. A
concise visually compelling textbook with a suite of valuable online assets,
Marketing Management, Student Edition is an effective new approach to teaching
and learning Marketing Management.
Management
Boyer, K. & Verma, R. (2010). Operations and Supply Chain Management
for the 21
st
Century (1st ed.). Cengage Publishing. ISBN: 978-0-618-
74933-1
Chapter 1: Operations and Supply Chain Strategy (26 pp.)
Chapter 11: Quality Improvement Methods (42 pp.)

Boyer/Verma's breakthrough text meets today's student and instructor's needs
and redefines the marketplace. Their text is briefer than most, taking all of the
vital core concepts and building upon them with current and fresh examples. The
authors understand the importance of striking a balance by creating a book that
does an even better job at covering the core concepts while also providing
customers with a new product that fully addresses and approaches this course
area from today's teaching and learning perspectives and actual business
practices.

The three unifying themes throughout the book are Strategy, Global Supply
Chain, and Service Operations. Strategy will serve as an overarching framework
and will be used in each chapter to present students with an alternative approach
to specific challenges. The authors uses examples from non-US companies
and/or organizations in each chapter to incorporate Service Operations in the
book. They also show that even some of the largest manufacturing companies
today have extensive service activities such as customer support and product
development.

The Global Supply Chain theme will allow students to see how products move
through different companies and countries with Boyer/Verma's use of real world
examples throughout his text. In addition the robust Cnow course allows
instructors and students to go beyond the printed text to get the most from this
exciting operations management program.

Jackson, S. E., Schuler, R. S, & Werner, S. (2009). Managing Human
Resources (10th ed.). Cengage Publishing. ISBN: 978-0-324-56839-4
Chapter 6: The Strategic Importance of Recruiting and Retaining
Talented Employees (40 pp.)
MANAGING HUMAN RESOURCES THROUGH STRATEGIC PARTNERSHIPS,
Tenth Edition, explains how successful companies manage human resources in
order to compete effectively in a dynamic, global environment. Long known and
respected as a tightly integrated, clear, higher-level text, MANAGING HUMAN
RESOURCES THROUGH STRATEGIC PARTNERSHIPS, Tenth Edition,
presents strong organizing themes: strategy, teams, diversity, global issues, and
change. These themes are highlighted in interesting boxed features throughout
the tenth edition.

The text also follows an organizational structure that emphasizes the HR Triad
(employee, line manager, HR manager) with the understanding that effective
human resource management requires mutual understanding and collaboration
among HR professionals, managers, and all other employees. Because
organizations differ from each other in so many ways--including their locations,
competitive strategies, products and services, and corporate cultures--these
experienced authors use many different companies to illustrate how employers
address the challenge of managing human resources effectively.

Examples of companies in many different industries include Southwest Airlines,
Deere & Company, Wegmans, Lincoln Electric, McDonalds, TRW, Steelcase,
Google, Novartis, J ohnson & J ohnson, SAS, Outback Steakhouses, United
States Postal Service, UPS, IBM, 3M, Alberto Culver Weyerhaeuser, The Ritz-
Carlton, and many others. The authors selected these organizations because
they successfully combine a respect for established principles of human resource
management with a willingness to experiment and try new approaches, allowing
them to succeed year after year.

Hellriegel, D. & Slocum, J. W. (2009). Organizational Behavior (2nd ed.).
Chapter 1: Organizational Behavior and Key Competencies
(31 pp.)
Chapter 14: Designing Organizations (34 pp.)
Bring organizational behavior to life with the most unique approach available
today: Hellriegel and Slocum's ORGANIZATIONAL BEHAVIOR, Twelfth Edition.
In the updated twelfth edition, students master seven core competencies to gain
a holistic understanding of management in today's business world. A combination
of classic theory, contemporary research, and emerging trends, the seven
managerial competencies--managing self, communication, diversity, ethics,
across cultures, teams, and change--focus on developing fundamental OB
concepts.

Each competency is further examined with real-world cases and interactive
critical-thinking exercises that show students how today's organizations use
these concepts to lead more effectively and successfully. Students complete the
course with the foundation necessary to become the high performance managers
of tomorrow.

With decades of combined research, teaching, and consulting experience, Don
Hellriegel (Texas A&M University) and J ohn W. Slocum, J r., (Southern Methodist
University) provide a uniquely accessible and highly effective introduction to
organizational behavior that helps students make the connection between OB
theory and contemporary practice.

Business Ethics
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2008). Business Ethics: Ethical
Decision Making and Cases (7th ed.). Cengage Publishing. ISBN:
978-0-618-74934-8
Chapter 5: Ethical Decision Making and Ethical Leadership (24 pp.)
Chapter 10: Business Ethics in a Global Economy (32 pp.)
This accessible, applied text covers the complex environment in which managers
confront ethical decision making. Using a managerial framework, the authors
address the overall concepts, processes, and best practices associated with
successful business ethics programs--helping students see how ethics can be
integrated into key strategic business decisions.

The Seventh Edition incorporates comprehensive and rigorous updates that
reflect the ever-increasing academic and governmental attention being given to
this area. The textbook program provides an abundance of real-world examples
and cases, as well as exercises, simulations, and practice tests that provide
plenty of opportunity for students to master the text material.
Peng M. W. (2009). Global Strategy (2nd ed.). Cengage Publishing. ISBN:
978-0-324-59099-9
Chapter 8: Global Competitive Dynamics (35 pp.)
Chapter 10: Multinational Strategies, Structures, and Learning
(30 pp.)
GLOBAL STRATEGY is the first textbook of it's kind specifically written for the
Capstone Management course for International Business programs and Strategic
Management courses with a global emphasis. While the few other available
international strategy texts focus on how to manage larger, multinational
enterprises, Mike Peng's GLOBAL STRATEGY, Second Edition, offers several
new perspectives.

These include a broadened definition of "global strategy"; comprehensive and
innovative coverage; in-depth and consistent explanations of cutting-edge
research; and an interesting and accessible way to engage students. The text
uses the "strategy tripod"--analyzing strategy from the industry-, institution-, and
resource-based views--to answer the question: What determines the success or
failure of firms around the globe?

Sample Test Bank Questions (Unit Pre-Tests and Post-Tests)
A. Federation of Korean Industries

Book: Business Ethics 2009 Update: Ethical Decision Making and Cases 7th Edition
Authors: J ohn Fraedrich, O.C. Ferrell, Ferrell
4909 Which of the following best describes the term corporate culture?
A. A function of many factors, including corporate policies on ethics, top
management's leadership on ethical issues, the influence of coworkers, and the
opportunity for unethical behavior
B. A set of values, beliefs, goals, norms, and ways of solving problems that
members (employees) of an organization share
C. A set of values, beliefs, goals, norms, and ways of solving problems that the
public shares
D. A function of many factors related to locus of control
E. A function of values, beliefs, and goals related to nationality
4948 The use of bribery in international business is
A. totally unacceptable.
B. acceptable in the United States.
C. a cost of conducting business in any country.
D. an acceptable business practice in many countries' cultures.
E. illegal in all countries.
4949 Racial and sexual discrimination
A. are not limited to the United States.
B. occur only in the United States.
C. occur only in the Middle East.
D. are permitted under U.S. law.
E. are not ethical issues.
4966 Which of the following created an international ethics code?
B. Organization of Petroleum Exporting Countries
C. U.S. Foreign Corrupt Practices Act
D. Omnibus Trade and Competitiveness Act
E. Caux Round Table
Correct Response: E Book Chapter: 10 Page Reference: Active

4970 Lumber yards that charge premium prices to earthquake or hurricane victims seeking to
rebuild are practicing
A. good business.
B. dumping.
C. gouging.
D. associative pricing.
E. skimming.

Book: Global Strategy 2nd Edition
Authors: Peng
5015 Which of the following are least likely to result in collusion?
A. High concentration ratio.
B. Heterogeneous products.
C. High entry barriers.
D. High market commonality.
E. Industry price leader exists.
5032 In some industries where pressures for globalization are relatively low, local firms may
possess some skills and assets that are transferable overseas, thus leading to
a/an_____strategy.
A. Defender
B. Extender
C. Dodger
D. Contender
E. Transfer
5033 Local firms in emerging economies typically can at least match the ________ of MNEs.
A. Expertise
B. Experience
C. Endowments
D. A and B above
E. None of the above


5056 Multidomestic strategy involves all of the following except:
A. Focuses on a number of foreign countries/regions.
B. Each foreign country is regarded as a stand-alone domestic market.
C. Is effective when there are clear differences among national and regional markets.
D. A multidomestic strategy has high costs.
E. Global standardization strategy is the same as a multidomestic strategy.
5070 Which of the following is a customer-focused dimension?
A. Global account structure.
B. An industry sector structure.
C. Solutions-based structure.
D. All of the above.
E. None of the above.

Topic: Management
Book: Managing Human Resources 10th Edition
Authors: J ackson, Schuler, Werner
4487 Which of the following statements about recruitment activities is true?
A. Recruiting and hiring are interchangeable terms.
B. Effective recruitment attracts individuals to the organization.
C. Recruiting has little effect on employee retention.
D. Recruiting involves sorting and ranking job applicants.
E. Once hired, employees permanently disengage from the recruiting process.
4506 Which of the following statements about contingent employment is true?
A. Rehiring former or laid-off employees as contingent workers is an effective method
of recruiting.
B. The growing reliance on contingent employment is often considered a positive
trend for employees.
C. The commitment of rehired employees to do the best job possible tends to be
very high.
D. Conflict between permanent and temporary workers is seldom a problem.
E. All of the above statements about contingency employment are true.


4513 Affirmative action programs (AAPs):
A. have been in effect since the beginning of the twentieth century
B. correct underutilization of qualified members of protected groups in an
organization's relevant labor market
C. are governed by state agencies
D. require that all private-sector companies who have more than five employees hire
members from protected groups
E. specify the employee hiring and firing practices for all private-sector companies

4514 If a company has a federal contract of more than $50,000 and has 50 or more employees, it:
A. must pay its male and female equally
B. must have job descriptions for every job
C. is legally required to maintain a specified number of minority employees
D. must have and abide by an equal employment policy
E. must have a mission statement that supports diversity
4520 Causes of voluntary employee turnover include:
A. high compensation
B. high unemployment rates
C. lack of other opportunities
D. flexible scheduling
E. low pay

Book: Operations and Supply Chain Management for the 21st Century 1st Edition
Authors: Ken Boyer, Rohit Verma
4405 The ability to produce a product in high volume at roughly the same cost as standard
products but customized to individual customer tastes is
A. Flexibility
B. Volume flexibility
C. Variety
D. Postponement
E. Mass customization

4460 If a quality improvement plan is implemented and then periodically evaluated and it is
discovered that the plan did not show improvement, what should be done?
A. Earlier assumptions need to be reevaluated
B. Standardize for the future
C. Celebrate
D. Recap and summarize what was learned
E. Identify the gaps between actual and preferred situations
4463 Which of the following is not generally considered a driver for best practices?
A. Organizational culture
B. Employee skills
C. Recognition systems
D. Customer satisfaction
E. Training programs

4468 Making the size of a gas pump nozzle different from that of a diesel pump nozzle is an
example of what technique?
A. Mistake-proofing
B. Benchmarking
C. Sampling
D. Brainstorming
E. FMEA
4479 Attribute data can be tracked on what type of control chart?
A. X bar chart
B. R chart
C. P chart
D. SPC chart
E. Counting chart


Book: Organizational Behavior 12th Edition
Authors: Helriegel, Slocum
4652 The communication competency is linked to effective performance of all but which of the
following skills?
A. active listening skill
B. questioning skill
C. liaison skill
D. empathizing skill
E.
4653 The communication competency is linked to effective performance of which of the following
skills?
A. liaison skill
B. monitoring skill
C. disseminating skill
D. questioning skill
E.
4655 The ____ skill is the process of integrating information and emotions in a search for shared
meaning and understanding.
A. empathizing
B. questioning
C. written communication
D. active listening
E.

4674 Ethics are considered to be the ____ that distinguish right from wrong.
A. rules and regulations
B. laws and principles
C. values and principles
D. values and laws
E.

4698 Technological change tends to have:
A. positive effects
B. negative effects
C. both positive effects and negative effects
D. neither positive effects and negative effects; technology is an inanimate force
E.

Topic: Marketing
Subtopic Marketing
Book: Marketing Management 1st Edition
Authors: Dawn Iacobucci
4265 Coordinating the flow of all goods, services and information among channel members, and
throughout the channel, is referred to as
A. supply chain management
B. distribution channel
C. logistics
D. flow marketing.
E.
4274 _____ strategies are incentives a manufacturer offers to its distribution partners such as
dealers, wholesalers, retailers, and the like to sell products to the end-users.
A. Pull marketing
B. Marketing
C. Promotion marketing
D. Push marketing
E.
4306 Every marketing decision should be based on
A. theories
B. facts
C. hypothesis
D. opinions
E.


4348 There are two primary considerations in marketing strategy. Which is NOT one of the two
considerations?
A. Where are we?
B. Where do we want to go?
C. What are we going to do?
D. None are considerations.
E.
4364 Bill advises Mary that there are essentially three strategies to achieving goals. Assuming Bill
is correct, how would he describe these three strategies?
A. do nothing; do nothing different from status quo; do something different
B. segment, target, position
C. customer satisfaction, customer loyalty, customer retention
D. be the leader, be a quick follower, be a follower
E.

toll free at
1-877-260-1555
Business Finance
Accounting
Economics
Legal Environment of
Business
Business Finance
Graham, J., Smart, S. B., & Megginson, W. L. (2010). Corporate Finance:
Linking Theory to What Companies Do (3
rd
ed.). Cengage
Chapter 2: Financial Statement and Cash Flow Analysis (42 pp.)
Chapter 21: Strategic and Operational Financial Planning (34 pp.)
Connect the latest financial theories to what today's organizations and CFOs are
actually practicing in business with Graham/Smart/Megginson's CORPORATE
FINANCE: LINKING THEORY TO WHAT COMPANIES DO, 3E. This business-
focused, accessible text is more relevant than ever as award-winning author and
nationally acclaimed finance researcher J ohn Graham of Duke University, joins
master-teacher Scott Smart and international business expert Bill Megginson to
help bridge the gap between academic rigor and corporate finance practices.
Each chapter in this edition now integrates the latest results from Duke
University's prestigious CFO Global Business Outlook, a quarterly survey of
financial executives that gauges business outlook and topical economic issues.
The authors have refined this practical text and integrated technology to closely
correspond with the way you teach your MBA-level course. Engaging examples,
meaningful cases, and practical exercises reflect how today's changing events
and recent financial crises relate to established finance principles.
Cross-functional applications and career-focused features, such as actual job
interview questions in the margin, make the book applicable to all students,
whether finance majors or general business professionals. Time-saving online
Smart Finance tools, created by author Scott Smart, further reinforce learning
with integrated tutorials, interactive practice, and videos from leading finance
researchers introducing key theories and concepts. Graham/Smart/Megginson's
CORPORATE FINANCE: LINKING THEORY TO WHAT COMPANIES DO, 3E
offers the practical, global financial perspective students need to remain first in
finance now and throughout their future careers.

Accounting
Warren, C. S. (2009). Survey of Accounting (4th ed.). Cengage Publishing.
ISBN: 978-0-324-65826-2
Chapter 9: Financial Statement Analysis (44 pp.)
Chapter 15: Capital Investment Analysis (33 pp.)
Give your students a solid overview of the basics in financial and managerial
accounting with Warren's trusted SURVEY OF ACCOUNTING, Fourth Edition.
The book's proven, non-procedural approach provides a simple, straightforward
approach to learning accounting that emphasizes the relevance of accounting
information and how managers, investors, and other business stakeholders use
accounting reports.

This straightforward approach ensures a thorough understanding of accounting
and accounting systems, ideal for students who have no prior accounting
experience. The innovative Integrated Financial Statement framework focuses on
understanding the integrated nature of financial statements and the
interrelationship among them. A new comprehensive example further illustrates
the manufacturing processes, while the CengageNOW Express provides a
straightforward homework solution that's ideal for your students' accounting
success.

Economics
Arnold, R. A. (2010). Economics (9th ed.). Cengage Publishing. ISBN: 978-
0-324-59542-0
Chapter 3: Supply and Demand: Theory (38 pp.)
Chapter 4: Supply and Demand Applications (22 pp.)
Chapter 5: Macroeconomic Measurements, Part I: Prices and
Unemployment (20 pp.)
Chapter 6: Macroeconomic Measurements, Part II: GDP and Real
GDP (24 pp.)
Let Roger Arnold's ECONOMICS be your partner for success. With innovative
new pedagogical features, increased coverage of globalization, easy
customization, and fully integrated digital and course management options,
ECONOMICS is the perfect solution for any classroom. Packed with intriguing
pop culture examples, the text bolsters student interest by illustrating the
unexpected places economics occurs, and how economic forces link events to
our lives.

The ninth edition is integrated with powerful resources, such as Aplia and the
Tomlinson videos, which enable instructors to teach what they want, how they
want. These resources also provide unsurpassed planning and management
tools, like homework that is automatically assigned, graded, and recorded online.
With new content reflecting a changing economy, and new resources addressing
the needs of a changing classroom, ECONOMICS 9e is an ideal text for
Principles courses.

Bagley, C. E., Savage, D. (2010). Managers and the Legal Environment:
Strategies for the 21
st
Century (6th ed.). Cengage Publishing. ISBN:
978-0-32458204-8
Chapter 20: Forms of Business Organizations (40 pp.)
Chapter 25: International Law and Transactions (48 pp.)
Glossary (34 pp.)
Recognized and respected for its cutting-edge material and strategic approach,
MANAGERS AND THE LEGAL ENVIRONMENT: STRATEGIES FOR THE 21ST
CENTURY, Sixth Edition, is one of the most comprehensive, challenging, and
understandable texts on legal environments available. Its in-depth coverage
illustrates how the law impacts daily management decisions and business
strategies, including how managers use the law to minimize risk and create
value; craft solutions to attain core business objectives; spot legal issues before
they become problems; and effectively handle the inevitable legal disputes that
arise in the course of doing business.

Skillfully integrating law with management from the perspectives of current and
future business managers, MANAGERS AND THE LEGAL ENVIRONMENT:
STRATEGIES FOR THE 21ST CENTURY, Sixth Edition, is equally suitable for
students with substantial work experience, as well as those studying business for
the first time.


Topic: Accounting
Subtopic Accounting
Book: Survey of Accounting (4th Edition)
Authors: Carl S. Warren
2770 The percent of fixed assets to total assets is an example of
A. vertical analysis.
B. solvency analysis.
C. profitability analysis.
D. horizontal analysis.
E.
2826 The process by which management plans, evaluates, and controls long-term investment
decisions involving fixed assets is called
A. absorption cost analysis.
B. variable cost analysis.
C. capital investment analysis.
D. cost-volume-profit analysis.
E.
2828 Which of the following are present value methods of analyzing capital investment
proposals?
A. Internal rate of return and average rate of return
B. Average rate of return and net present value
C. Net present value and internal rate of return
D. Net present value and payback
E.
2845 All of the following qualitative considerations may impact upon capital investments analysis
EXCEPT
A. manufacturing productivity.
B. manufacturing sunk cost.
C. manufacturing flexibility.
D. manufacturing control.
E.

2854 One issue to consider when investing in assets in foreign countries is
A. that local currency may weaken to the dollar causing adverse effects on the
investments return.
B. that the dollar may weaken to the local currency causing adverse effects on the
investments return.
C. that local currency may be difficult to exchange into dollars causing problems in
receiving a return on the investment.
D. that dollars may be difficult to exchange into local currency causing problems in
receiving any return on investment.
E.

Book: Corporate Finance: Linking Theory to What Companies Do
Authors: Graham, Smart, Megginson
5076 For both managers and external financial analysts, __________ is the single most important
accounting number found on the income statement.
A. net income (net profit after tax)
B. earnings before interest and taxes (EBIT)
C. earnings available for common stockholders
D. operating profit
E. gross margin
5083 __________ ratios would provide the best information regarding total return to common
stockholders.
A. Profitability
B. Activity
C. Liquidity
D. Market
E. Debt
5090 When a firm has no "other income," its operating profit and __________ are equal.
A. net income
B. net profit after taxes
C. EPS
D. EBIT
E. EAT

5116 The cash budget is most critical for
A. Large firms
B. Medium firms
C. Small firms
D. All firms equally
E.

Topic: Economics
Book: Economics, 9th Edition
Authors: Roger A. Arnold
5261 Gross private domestic investment is equal to all purchases of newly produced capital goods
A. minus changes in business inventories.
B. plus fixed investment minus inventory investment.
C. plus changes in business inventories.
D. plus changes in business inventories plus purchases of new residential housing.
E.
5280 Gross Domestic Product (GDP) is the total market value of all
A. final goods and services produced annually within a country's borders.
B. final and intermediate goods and services produced annually within a country's
borders.
C. intermediate goods and services produced annually within a country's borders.
D. final goods and services produced every month within a country's borders.
E.
5284 Which of the following items is a final good?
A. mustard in a deli
B. tin purchased by a can company
C. a sweater purchased by someone in a department store
D. a and b
E. a, b, and c


5296 In the business cycle, what is the difference between the recovery phase and the expansion
phase?
A. The expansion phase occurs in the rising portion of the business cycle, while the
recovery phase occurs in the falling portion of the business cycle.
B. The expansion phase occurs in the falling portion of the business cycle, while the
recovery phase occurs in the rising portion of the business cycle.
C. The expansion phase is the period when Real GDP increases beyond the recovery
phase.
D. The expansion phase must always precede the recovery phase.
E.
5350 Real GDP equals
A. the sum of all the current-year quantities times their base-year prices.
B. GDP divided by the CPI.
C. GDP divided by the chain-weighted price index times 100.
D. GDP times the chain-weighted price index divided by 100.
E. a and c

Book: Economics, 9th Edition
Authors: Roger A. Arnold
2866 As the price of good A rises, the demand for good B rises. Therefore, goods A and B are
A. normal goods.
B. inferior goods.
C. substitutes.
D. complements.
E. none of the above
2868 The law of supply states that price and quantity supplied are
A. inversely related, ceteris paribus.
B. directly related, ceteris paribus.
C. not related.
D. fixed.
E.


2901 Scarcity and shortage are synonyms.
A. True
B. False
C.
D.
E.
2913 University A sets tuition at the equilibrium level based on price and then imposes entrance
requirements in the form of minimum high school GPA and SAT scores. Enrollment at this
school will likely be
A. at equilibrium.
B. below equilibrium because of the non-price rationing.
C. above equilibrium because of the combination of price and non-price rationing.
D. none of the above
E.
2926 Suppose that some group of people are interested in seeing that less of a given product is
sold in the market. Which of the following is a possible solution that might help to achieve
this goal?
A. Raise the price so that the quantity demanded will be reduced.
B. Reduce the demand for the product.
C. Reduce the supply of the product.
D. b and c
E. a, b, and c

Book: Managers and the Legal Environment: Strategies for the 21st Century 6th Edition
Authors: Diane Savage, Constance E. Bagley
5139 When directors on a board serve for a fixed term but are not elected all at once it is known
as a ________ board.
A. cumulative
B. staggered
C. proxy
D. inside
E.

5380 The ____ is a program developed by the industrialized countries to assist developing nations
by improving their ability to export
A. World Trade Organization
B. Developing Nations Schedule
C. Harmonized Tariff Schedule
D. Generalized System of Preferences
E.
5381 In the United States, the value of an article for customs purposes is normally the ____ value,
which is the price indicated on the sales invoice.
A. customs
B. transaction
C. domestic
D. international
E.
5396 Under the principle of ____, a court will enforce another country's judgments under certain
conditions.
A. comity
B. harmony
C. act-of-state
D. conciliation
E.
5409 Countries are prohibited by international law from regulating the percentage of foreign
ownership of businesses that are incorporated within their borders.
A. True
B. False
C.
D.
E.

toll free at
1-877-260-1555
Systems

Statistics

Leadership


Oz, E.. (2009). Management Information Systems (6th ed.). Cengage
Chapter 1: Business Information Systems: An Overview (38 pp.)
Chapter 10: Decision Support and Expert Systems (38 pp.)
With a clear emphasis on the business and management elements of information
technology, Management Information Systems, Sixth Edition continues to be the
ideal resource for upper-level business students and MBA students. Updated to
include the latest information technologies, practices, and trends, this book uses
more real-world examples and case studies than ever before, providing skills and
knowledge that are easily transferable to the business world.

From overviews of the information age to online business and business
intelligence, readers will gain a sound balance of the technical and business
elements of information technology.

Albright, S. C., Winston, W., & Zappe, C. (2009). Data Analysis and Decision
Making with Microsoft Excel, Revised (3rd ed.). Cengage Publishing.
ISBN: 978-0-324-40083-0
Chapter 1: Introduction to Data Analysis and Decision Making (28
pp.)
Chapter 8: Sampling and Sampling Distributions (44 pp.)
The emphasis of the text is on data analysis, modeling, and spreadsheet use in
statistics and management science. This text contains professional Excel
software add-ins. The authors maintain the elements that have made this text a
market leader in its first edition: clarity of writing, a teach-by-example approach,
and complete Excel integration.

This edition has been revised to be compatible with Excel 2007 and the
corresponding add-ins for Excel 2007. If you have moved to Excel 2007, you
should use this revised edition.

Keller, G. (2009). Statistics for Management and Economics (8th ed.).
Chapter 11: Introduction To Hypothesis Testing (38 pp.)
Chapter 22: Decision Analysis (20 pp.)

This worldwide best-selling business statistics text emphasizes applications over
calculation. STATISTICS FOR MANAGEMENT AND ECONOMICS, 8e,
demonstrates how vital statistical methods are for today's managers and
economists--and teaches students how to apply these tools to real business
problems. Through the author's unique three-step "ICI" approach to problem
solving, students learn to IDENTIFY the correct statistical technique by focusing
on the problem objective and data type, then COMPUTE the statistics (doing
them by hand, using Excel, or using MINITAB), and ultimately INTERPRET
results in the context of the problem.

This approach enhances student comprehension and skills while offering you
maximum flexibility. Incorporating various functional areas of business, data-
driven examples, exercises, and cases demonstrate statistical applications used
by marketing managers, financial analysts, accountants, economists, and others,
giving students the hands-on practice they need, while sound pedagogical
elements make the material accessible to undergrads. In addition, unique
teaching and learning resources such as CengageNOW save time while giving
you more control and better student outcomes. The eighth edition also includes
Excel2007 and MINITAB 15 content.

Leadership
DuBrin, A. J. (2010). Leadership: Research Findings, Practice, and Skills
(6th ed.). Cengage Publishing. ISBN: 978-0-547-14396-5
Chapter 2: Traits, Motives, and Characteristics of Leaders (35 pp.)
Chapter 15: Leadership Development and Succession (32 pp.)
Perfect for instructors who take a practical, skill-building approach to teaching
leadership, the Sixth Edition of LEADERSHIP: RESEARCH FINDINGS,
PRACTICE AND SKILLS provides an ideal balance of essential theory and real-
world applications. Andrew DuBrin, a highly respected author and consultant,
incorporates the latest research on leadership and current business practices
from academic journals and popular periodicals.

The text provides students with a strong practical foundation by introducing
leaders they can relate to and reinforcing their knowledge with frequent skill-
building activities. Key updates include new opening vignettes and end-of-
chapter cases, numerous additional skill-building exercises, and an enhanced
student companion site with new Knowledge Bank activities and self-
assessments.
Hill, C. W. L., Jones, G. R. (2010). Strategic Management: An Integrated
Approach (9
th
ed.). Cengage Publishing. ISBN: 978-0-538-74856-8
Chapter 1: Strategic Leadership: Managing the Strategy-Making
process for Competitive Advantage (37 pp.)
Chapter 4: Building Competitive Advantage through Functional-
Level Strategy (36 pp.)
Chapter 8: Strategy in the Global Environment (41 pp.)
This leading strategy text presents the complexities of strategic management
through up-to-date scholarship and hands-on applications. Highly respected
authors Charles Hill and Gareth J ones integrate cutting-edge research on topics
including corporate performance, governance, strategic leadership, technology,
and business ethics through both theory and cases.
Based on real-world practices and current thinking in the field, the Ninth Edition
of Strategic Management features an increased emphasis on the changing global
economy and its role in strategic management. The high-quality case study
program contains 30 cases covering small, medium, and large companies of
varying backgrounds. All cases are available in the main student text or the core
case text.


Subtopic Business Integration
Book: Strategic Management: An Integrated Approach, 9th Edition
Authors: Charles W. L. Hill & Gareth R. J ones
3118 The resources and capabilities that lead to the formation of distinctive competencies are
mostly created at which level of the organization?
A. Business
B. Functional
C. Corporate
D. Global
E. Industry
3119 Economies of scale are
A. unit cost reductions associated with learning effects.
B. unit cost reductions associated with superior customer responsiveness.
C. realized when output is as large as possible.
D. realized when the point of maximum efficient scale is reached.
E. unit cost reductions associated with a large-scale output.
Correct Response: E Book Chapter: 4 Page Reference: 110 Active
3083 The law of economies of scale suggests that unit costs continue to fall indefinitely as output
volume increases.
A. True
B. False
C.
D.
E.
3096 While Information Systems (IS) have greatly improved externally focused decision making,
they have had little impact on lowering costs.
A. True
B. False
C.
D.
E.

3126 Research and development (R&D) can help a company improve quality by
A. designing products that are easy to manufacture.
B. pursuing economies of scale.
C. developing new products.
D. integrating R&D with marketing.
E. integrating R&D with materials management.

Book: Strategic Management: An Integrated Approach, 9th Edition
Authors: Charles W. L. Hill & Gareth R. J ones
3005 Matching an organization's structure and control systems to the requirements of a company's
strategy is
A. part of the strategy making process.
B. part of the SWOT analysis.
C. facilitated through the feedback loop.
D. part of internal analysis.
E. all of these choices.
2981 SWOT analysis is implemented to fine-tune strategies.
A. True
B. False
C.
D.
E.
3070 A localization strategy is based on which of the following ideas?
A. There is a convergence in the tastes of consumers in different nations of the world.
B. There are substantial economies of scale to be realized from centralizing global
production.
C. Consumer tastes and preferences differ among national markets.
D. There are cost advantages associated with manufacturing a standard product for
global consumption.
E. Competitive strategy should be centralized at the world head office.


3078 Attaining a credible commitment from a potential partner
A. is a step in partner selection.
B. requires the ability to share skills with partners.
C. requires the ability to learn from alliance partners.
D. is a way to minimize opportunism.
E. requires the ability to share skills with and learn from alliance partners.
2992 The principal driver(s) of shareholder value is (are)
A. profitability.
B. profit growth.
C. market share.
D. profitability and profit growth.
E. all of these choices.

Book: Management Information Systems 6th Edition
Authors: Effy Oz
2374 Many IT professionals start their careers as programmers, or programmer/analysts, and then
are promoted to ____, positions that require a broad range of skills.
A. network administrators
B. network analysts
C. systems administrators
D. systems analysts
E.
2382 You might find organizations where there are both a CIO and a ____ and one reports to the
other.
A. CEO
B. CSO
C. CTO
D. Webmaster
E.

2406 Although the use of ____ typically increases with the level of management, the systems are
used at all levels, and often by nonmanagerial staff.
A. accounting systems
B. CRM systems
C. SCM systems
D. DSSs
E.

2409 When organizations use a supply chain management (SCM) or ____, the databases of such
systems provide the data for the DSS.
A. document management system(DMS)
B. customer relationship management (CRM) system
C. geographic information system (GIS)
D. global positioning system (GPS)
E.
2431 Clicking different areas of a map can zoom in and out as well as bring up related
information in the form of other maps or text, utilizing the ____ capabilities of the Web to
the fullest.
A. hypertext
B. video
C. multimedia
D. hypergraphic
E.
2432 ____ are applications that combine features of two or more online applications.
A. Databases
B. Mashups
C. Spreadsheets
D. Graphics
E.


Topic: Leadership
Subtopic Leadership
Book: Leadership: Research Findings, Practice, and Skills 6th Edition
Authors: Andrew J . DuBrin
2636 Leadership effectiveness tends to be higher when the leader's intelligence is
A. about the same as that of the average group member.
B. a little higher than that of the average group member.
C. considerably higher than that of the average group member.
D. considerably lower than that of the average group member.
E.
2637 Creativity among leaders tends to be distributed
A. along a continuum from low to high.
B. into being creative versus not creative.
C. between old and young leaders.
D. between planners versus implementers.
E.
2642 An important strength of the trait approach to leadership is that it
A. can help with leadership selection and development.
B. specifies how much of a given trait is important for leadership.
C. specifies which traits are needed for leadership in a given situation.
D. helps in analyzing the situational demands.
E.
2700 An important approach to succession planning is to
A. recruit most key jobs from the outside.
B. conduct perform evaluations only at two-year intervals.
C. give all managers a 10 percent annual salary increase.
D. develop enough strong leaders throughout the company.
E.


2707 Because individual differences exist among leaders, before conducting a leadership
development and training program, first
A. identify universal training needs.
B. conduct a needs analysis.
C. assign people to programs based on preference.
D. conduct an organizational analysis.
E.

Topic: Quantitative Research Techniques and Statistics
Subtopic Quantitative Research Techniques
Book: Data Analysis and Decision Making with Microsoft Excel, Revised 3rd Edition
Authors: Albright, S. C., Winston, W., & Zappe, C.
2452 Dealing with uncertainty includes measuring uncertainty and modeling uncertainty
explicitly into the analysis.
A. True
B. False
C.
D.
E.
2459 Data are usually meaningless until they are analyzed for trends, patterns, relationships, and
other useful information.
A. True
B. False
C.
D.
E.
2469 The sampling method in which a population is divided into blocks and then selected by
choosing a random mechanism is called a
A. random sampling
B. systematic sampling
C. stratified sampling
D. cluster sampling
E.

2473 A judgmental sample is a sample in which the
A. sampling units are chosen using a random number table
B. quality of sampling units judged
C. sampling units are chosen according to the samplers judgment
D. sampling units are all biased and vocal about it
E.
2481 The opportunity for nonsampling error is increased by:
A. larger sample sizes
B. smaller sample sizes
C. affluent samples
D. educated samples
E.

Subtopic Statistics
Book: Statistics for Management and Economics 8th Edition
Authors: Keller, G.
2525 The hypothesis of most interest to the researcher is:
A. the alternative hypothesis.
B. the null hypothesis.
C. both hypotheses are of equal interest.
D. Neither hypothesis is of interest.
E.
2537 It is possible to commit a Type I error and a Type II error at the same time.
A. True
B. False
C.
D.
E.


2546 Which of the following p-values will lead us to reject the null hypothesis if the level of
significance equals 0.05?
A. 0.150
B. 0.100
C. 0.051
D. 0.025
E.
2549 If we do not reject the null hypothesis, we conclude that:
A. there is enough statistical evidence to infer that the alternative hypothesis is true.
B. there is not enough statistical evidence to infer that the alternative hypothesis is
true.
C. there is enough statistical evidence to infer that the null hypothesis is true.
D. there is not enough statistical evidence to infer that the null hypothesis is true.
E.
2595 The expected monetary value (EMV) of a decision alternative is the sum of the products of
the payoffs and the state of nature probabilities.
A. True
B. False
C.
D.
E.

toll free at
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Marketing
Management
Business Ethics
Global Dimensions
of Business

Doctoral Level Academic Leveling Course

Marketing
McDaniel, C., Hair, J. F., & Lamb, C. W. (2008). Marketing (10th ed.). Mason
OH: South-Western Cengage Learning. ISBN: 13 978-0-324-59109-5
Chapter 1: An Overview of Marketing (29 pp.)
Chapter 7: Business Marketing (25 pp.)
Chapter 8: Segmenting and Targeting Marketing (30 pp.)
Your students experience marketing through billboards, television
commercials, and even in the cereal aisle at the grocery store.
MARKETING 10e with its engaging presentation of concepts will give
students the ability to recognize how much marketing principles play a role
in their day-to-day lives.
With coverage of current marketing practices and exciting new features
Lamb, Hair, McDaniel's MARKETING 10e gives students the ability to
recognize how the principles of marketing play a role in their day to day
lives and will have them saying, "Now that's marketing."

Management
Hanna, M. D. & Newman, W. R. (2007). Integrated operations management:
A supply chain perspective (2nd ed.). Mason OH: South-Western
Cengage Learning. ISBN: 13 978-0-324-37787-3
Chapter 2: Operations Strategy: Aligning Operations within the Firm
(34 pp.)
Chapter 5: The Project Management Process (60 pp.)
The focus of the book is on supply chain management focus & the
increased blending of service theory and applications with traditional
manufacturing theory and applications. The authors have developed a
new model to effectively illustrate and tie together SCM, business process
management, with cross functional understanding. Where possible, the
authors present coverage of creating processes, coordinating processes,
and improving processes.
The book will now have greater appeal to the broad undergraduate
OM/SCM market because we effectively utilize the traditional model of
Operations Management in the context of a broader model of Supply
Chain Management.

Mathis, R. L., & Jackson, J. H. (2009). Human resource management:
Essential perspectives (5th ed.). Mason OH: South-Western Cengage
Learning. ISBN: 13 978-0-324-59241-2
Chapter 2: Organization/Individual Relations and Retention (18 pp.)
Chapter 5: Training and Talent Management (25 pp.)
Chapter 7: Compensation Strategies and Practices (25 pp.)
Chapter 10: Labor Relations (16 pp.)
Discover the information most important for today's successful HR
professional with the practical HR concepts and proven HR practices
highlighted in HUMAN RESOURCE MANAGEMENT: ESSENTIAL
PERSPECTIVES, 5E. Recognized authors Robert Mathis and J ohn
J ackson have condensed the best from their market-leading HUMAN
RESOURCE MANAGEMENT, 12E, to bring you a concise essentials text
that's easy to use and an economical choice.
This edition reviews today's most important laws and regulations and
addresses the information most often used by human resource
professionals. The authors focus on the coverage most important for
students preparing for HR certification exams with a solid introduction to
HR concepts and practices that are applicable for practicing HR
professionals in numerous industries.
New chapter openers in this edition place concepts in a strong managerial
context, clearly highlighting the importance and impact of the principles
students are learning. Timely Internet resources and additional readings
offer clear guidelines for those interested in further HR study. Focus on
the best in human resource management with HUMAN RESOURCE
MANAGEMENT: ESSENTIAL PERSPECTIVES, 5E.
DuBrin, A. J. (2007). Fundamentals of organizational behavior (4th ed.).
Mason OH: South-Western Cengage Learning. ISBN: 13 978-0-324-
56939-1
Chapter 1: The Nature and Scope of Organizational Behavior (18 pp.)
Chapter 14: Organizational Structure and Design (17 pp.)
FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOR is a brief, yet very
applied, text that blends concise explorations of organizational behavior
with managerial insight, self-assessment, skill development, and
prescription.
Designed principally for instructors who supplement their instruction,
FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOR is also ideal for
short courses, executive education programs, and unique courses that
survey organizational behavior issues or combine them with those of
organizational theory, strategy, marketing, human resources, or
management.

Business Ethics
Carroll, A. B., & Buchholtz, A. K. (2009). Business & society: Ethics and
stakeholder management (7th ed.). Mason OH: South-Western Cengage
Learning. ISBN: 13 978-0-324-56939-1
Chapter 2: Corporate Citizenship Social Responsibility, Responsiveness, and
Performance (46 pp.)
Chapter 10: Ethical issues in the global arena (58 pp.)
BUSINESS AND SOCIETY employs a stakeholder management
framework. This framework emphasizes a businesss social, legal,
political, and ethical responsibilities to both external and internal groups
that have a stake, or interest, in that business. It is a fundamental goal of
the course that students really get that responsible business decision
makers strive to balance and protect the interests of various stakeholders-
investors, employees, community, environment, etc.
An emphasis is also placed on the fact that one needs to understand that
business situations will continually arise that will truly test ones values and
ethics.
BUSINESS AND SOCIETY not only exposes students to diverse and
important stakeholder and ethical frameworks for considering and
protecting stakeholder interests, through its use of cases and other real-
world applications, this text enhances the precision with which students
think about and practice ethical decision making.
Opportunities to apply stakeholder and ethical systems to specific
business problems abound, and questions are provided with all cases and
applications to focus student reasoning, ensuring excellent preparation for
class discussions.

DuBrin, A. J. (2007). Fundamentals of organizational behavior (4th ed.). Mason
Chapter 17: Cultural Diversity and Cross Cultural Organizational Behavior
(27 pp.)
FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOR is a brief, yet very
applied, text that blends concise explorations of organizational behavior with
managerial insight, self-assessment, skill development, and prescription.
Designed principally for instructors who supplement their instruction,
FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOR is also ideal for short
courses, executive education programs, and unique courses that survey
organizational behavior issues or combine them with those of organizational
theory, strategy, marketing, human resources, or management.
Ireland, D., Hitt, M. A., & Hoskisson, R. E. (2009). Strategic management:
Concepts and cases (8th ed). Mason OH: South-Western Cengage
Learning. ISBN: 13 978-0-65559-2.
Chapter 8: International Strategy (34 pp.)
STRATEGIC MANAGEMENT: CONCEPTS AND CASES, provides the most
accurate, relevant, and complete presentation of strategic management today.
Each edition is thoroughly updated to include cutting edge research and trends
that are shaping business strategy. The authors guide students through the
strategic management process using a unique model that blends the classic
industrial organizational model with the resource-based view of the firm to
explain how firms use the strategic management process to build a sustained
competitive advantage. Throughout the text carefully selected examples and
highlights help put the ideas presented into context. You can easily build your
own case selections from premier providers such as Harvard, Ivey, and Darden.


Book: Business and Society: Ethics and Stakeholder Management, 7th Edition
Authors: Archie B. Carroll, Ann K. Buchholtz
2 The United States' rank in the Corruption Perception Index is
A. worse than that of Haiti.
B. at the very bottom.
C. above that of Sweden.
D. somewhere in the middle.
E.
Correct Response: D Book Chapter: 10
9 The marketplace in the classical view of economics, while being a good allocator of goods
and services, does not do a good job of ensuring that business always acts fairly and
ethically.
A. True
B. False
C.
D.
E.
Correct Response: A Book Chapter: 2
11 An argument for corporate social responsibility is that it helps business compete in the
global economy.
A. True
B. False
C.
D.
E.
Correct Response: B Book Chapter: 2
17 The relationship between corporate social performance and financial performance is
viewed from three different perspectives. The most popular view is based on the belief
that

A. socially responsible firms are more financially profitable.
B. more profitable firms have the ability to be more socially responsible.
C. social responsibility and financial performance are inter-related and affect each
other.
D. there is no relationship between social responsibility and financial performance.
E.
22 All of the following are arguments commonly made against corporate social
responsibility except
A. social problems should be addressed first by the free-market economic system,
and then, if necessary, by government.
B. business is not equipped to handle social activities.
C. business already has enough power--it should not be given more.
D. business did not create today's social problems, so it should not be expected to
solve them.
E.
Book: Fundamentals of Organizational Behavior, 4th Edition
56 Workers from a high leisure orientation culture typically
A. enjoy working overtime so they can pay for more leisure activities.
B. think that working 55 hours per week is fair.
C. expect long vacations and many paid sick days.
D. expect to engage in sports during lunch breaks.
E.
Correct Response: C Book Chapter: 17
Book: Strategic Management: Concepts and Cases, 8th Edition
Authors: Duane Ireland, Michael A. Hitt, Robert E. Hoskisson
39 A transnational corporate-level strategy seeks to achieve
A. customization for the local market.
B. economies of scale and centralized strategic control.
C. global efficiency and local responsiveness.

D. standardization of products across countries.
E.
42 In Porter's model, a specialized factor of production would include
A. abundant natural resources.
B. a large workforce.
C. an extensive highway transportation system.
D. workers with advanced engineering skills.
E.
44 A product-diversified firm in Kenya has been approached by several large U.S. firms
looking for prospective partners. From the perspective of the Kenyan firm, the best
partner would be:
A. an internationally-diversified U.S.-headquartered firm that is not product-
diversified.
B. a U.S. firm than is making its first venture into international diversification.
C. a U.S. firm that is both internationally and product diversified.
D. No U.S. firm will be a good partner for the Kenyan firm because of the cultural
differences.
E.
49 A multidomestic strategy assumes that consumer needs, industry conditions, and social
norms are homogeneous in every country.
A. True
B. False
C.
D.
E.
Topic: Management
Book: Human Resource Management: Essential Perspectives, 5th Edition
Authors: Robert L. Mathis, J ohn H. J ackson

62 Employees expect competitive pay and benefits. Turnover is likely to be higher if
compensation is not competitive, often defined as within _______________ of the market.
A. 5%
B. 10%
C. 15%
D. 20%
E.
68 In order to reserve to the employer the right to manage, direct, and control its business,
virtually all labor contracts include a _______________ provision.
A. non-negotiable issues
B. management rights
C. shareholders prerogative
D. management reservation
E.
70 A third-quartile approach is a/an ______________.
A. strategy in which the company pays more than the competition
B. strategy to pay below market compensation
C. useful strategy when lower-skilled employees are required
D. team-based approach to compensation
E.
72 The role of a compensation committee is to _______________.
A. assist the HR unit is developing overall pay and benefit programs for the
organization
B. develop a compensation package that ties overall compensation to organizational
performance
C. make recommendations to the shareholders on the compensation formula for
members of the board of directors
D. make recommendations to the board of directors on overall pay policies, salaries
for top officers, stock options, bonuses, and additional perks for executives
E.

77 One condition that must be met for effective transfer of training is that
_______________.
A. there is positive reinforcement for applying the skills on the job
B. employees must maintain their use of the learned material over time
C. trainees must be able to recall the training as needed
D. trainers must be able to transfer that knowledge to new employees
E.
Book: Integrated Operations Management: A Supply Chain Perspective, 2nd Edition
Authors: Mark D. Hanna, W. Rocky Newman
81 All of the following are area of the Project Management Body of Knowledge EXCEPT
A. risk management
B. time management
C. scope management
D. conflict management
E.
85 Critical activities are those on which
A. the earned value depends on
B. the scheduled value shortfall depends on
C. the tasks cannot be delayed without delaying the entire project
D. the current budget shortfall depends on
E.
86 A pizzeria readies the ingredients for a pizza in advance of a customers call then adds
toppings and bakes the pizza after an order is taken follows a
A. assemble to order policy
B. make-to-stock policy
C. order-to-make
D. none of the above
E.

96 Companies can choose to compete in one of four ways. Which of the following is NOT
one of those
A. Cost
B. Quality
C. Flexibility
D. Timeliness
E. All of the above
Correct Response: E Book Chapter: 2
98 Which of the following is NOT a major category of structural decisions
A. make or buy questions
B. facility capacity and location choices
C. production planning and control choices
D. technological mix decisions
E.
Book: Fundamentals of Organizational Behavior, 4th Edition
103 Which one of the following firms is the most likely to use an organic organization
structure?
A. a manufacturer of custom-made interiors for large mobile homes
B. a major agricultural firm specializing in organic produce
C. Harvard Business School
D. a major pharmaceutical firm
E.
108 In a giant firm with productservice departmentalization, the divisions operate
A. almost like giant functional departments.
B. as if they were matrix structures.
C. almost like separate firms.
D. without direction from central leadership.
E.
114 The rules and regulations governing the activities of workers are part of the formal

organization structure.
A. True
B. False
C.
D.
E.
119 A manager who held Theory X assumptions about workers would believe that
A. most people like work.
B. most people dislike work.
C. workers are good at setting their own goals.
D. work is as natural as play.
E.
120 A firm contemplating outsourcing is likely to experience conflict over
A. which units get to hire the most new employees.
B. which activities should be outsourced.
C. choosing a name for the slimmed down organization.
D. who will gain control of the outsourcing department.
E.
Topic: Marketing
Subtopic Marketing
Book: Marketing 10th Edition
Authors: Carl McDaniel, J oseph F. Hair, Charles W. Lamb
127 One segment of the business market has primary goals that differ from the ordinary
business goals such as profit, market share, or return on investment. This segment
includes many schools, churches, and civic clubs and is often called the _____ market.
A. institution
B. OEM
C. service
D. provider
E. reseller

130 When two or more items are used in combination to produce a final product, they are
said to have _____ demand.
A. derived
B. inelastic
C. joint
D. fluctuating
E. elastic
138 Business buyers use a variety of criteria to evaluate alternative products and suppliers.
The three most important criteria, in order of importance, are usually:
A. price, sales support, and service
B. quality, service, and price
C. reputation, price, and capability
D. price, delivery time, and product reliability
E. service, quality, and reputation
139 A company that has a market orientation and adheres to the marketing concept does
NOT:
A. integrate all the activities of the firm to satisfy customer wants
B. focus on consumer needs and wants
C. differentiate the firm's products from its competitor's products
D. fuel sales growth through the application of aggressive sales techniques
E. concentrate on long-term goal achievement (such as profits and growth) for the firm
144 Womens Health and Mens Health magazines target those who want to make fitness a
priority. These magazines use _____ segmentation.
A. sociocultural
B. psychographic
C. attitudinal
D. life style
E. situational
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Business Finance

Accounting
Economics
Legal Environment
of Business


Business Finance
Besley, S. & Brigham, E. F. (2006). Principles of finance (4th ed.). Mason
Chapter 7: Analysis of Financial Statements (54 pp.)
Chapter 8: Financial Planning and Control with Appendix A (46 pp.)
This dynamic survey text addresses financial markets and institutions,
investments, and managerial finance to give your students a solid
appreciation of the diversity in contemporary finance.
Still an ideal choice for emphasizing corporate finance topics, this edition
is more practical for today's students than ever before. New sections in
each chapter clearly demonstrate how topics relate to students' personal
financial needs and influence both immediate and long-term common
financial decisions. An expanded emphasis on using spreadsheets for
financial decisions and financial problem solving includes more coverage
within relevant chapters as well as spreadsheet instructions in chapter
appendices and an end-of-book tutorial.
The chapters' flexible, modular format gives you the freedom to cover all
material in the way that best suits your course. PRINCIPLES OF
FINANCE, Fourth Edition, begins by discussing principles of financial
systems and business organizations before addressing valuation concepts
and corporate decision making. The book concludes with coverage of
investment fundamentals.

Accounting
Duchac, J., Warren, C. S., & Reeve, J. M. (2009). Accounting (23rd ed.).
66296-2
Chapter 1: Introduction to Accounting and Business (48 pp.)
Chapter 2: Analyzing Transactions (52 pp.)
Chapter 8: Sarbanes-Oxley, Internal Control, and Cash (46 pp.)
With a firm understanding of the changing needs of students,
ACCOUNTING, 23e, leads students to accounting mastery using an
integrated learning system. Building on the authors' proven approach,
students are guided through the preparation of financial statements as the
authors artfully provide a framework for understanding what accounting is
all about and accounting's evolving role in business.

Economics
Mankiw, N. G. (2009). Principles of economics (5th ed.). Mason OH: South-
Western Cengage Learning. ISBN: 13 978-0-324-59113-0
Chapter 4: The Market Forces of Supply and Demand (24 pp.)
Chapter 7: Consumers, Producers, and the Efficiency of Markets
(22 pp.)
Chapter 31: Open-Economy Macroeconomics: Basic Concepts (24
pp.)
Chapter 32: A Macroeconomic Theory of the Open Economy (24
pp.)
PRINCIPLES OF ECONOMICS continues to be the most popular and
widely used text in the economics classroom. The fifth edition features a
strong revision of content in all 36 chapters while maintaining the clear,
accessible writing style and precise presentation that are the hallmarks of
this highly respected author. Dozens of new applications emphasize the
real-world relevance of economics for today's students through interesting
news articles, realistic case studies, and engaging problems.

Miller, R. L. & Cross, F. B. (2010). The legal environment today (6th ed.).
59925-1
Chapter 1: Business in its Legal Environment (34 pp.)
Chapter 11: Sales, Leases, and E-Contracts (39 pp.)
Chapter 17: Employment, Immigration, and Labor Law (38 pp.)
THE LEGAL ENVIRONMENT TODAY: BUSINESS IN ITS ETHICAL,
REGULATORY, E-COMMERCE, AND GLOBAL SETTING, 6th EDITION
offers the AACSB-recommended quality you demand, along with a real-
world, hands-on learning experience that engages students in every
chapter.
Exceeding all expectations, this 6th Edition includes strong guidance in
critical thinking and legal reasoning; current coverage of ethics, cyber law,
and corporate responsibility; a diverse selection of the latest cases,
including 2007 and 2008 decisions; and impressive coverage of the
landmark cases that continue to steer today's legal environment.

Topic: Accounting
Subtopic Accounting
Book: Accounting, 23rd Edition
Authors: J onathan Duchac, Carl S. Warren, J ames M. Reeve
154 There are four transactions that affect Owners equity. Which are the two transactions
that increase Owners equity?
A. Revenues and expenses
B. Expenses and owners withdrawals
C. Revenues and Owners investments
D. Owners Investments and Expenses
E.
156 In management's internal control report that is now required of all public companies,
which of the following does not have a direct effect on a company's internal control
system.
A. internal auditors
B. independent accountants
C. Board of Director's audit committee
D. Board of trustees
E.
158 A check drawn by a company for $270 in payment of a liability was recorded in the
journal as $720. What entry is required in the company's accounts?
A. debit Accounts Payable; credit Cash
B. debit Cash; credit Accounts Receivable
C. debit Cash; credit Accounts Payable
D. debit Accounts Receivable; credit Cash
E.
173 Which of the following accounts would be increased with a credit?
A. Land, Accounts Payable, Drawing
B. Accounts Payable, Unearned revenue, Collins Capital

C. Collins Capital, Accounts Receivable, Unearned Revenue
D. Cash, Accounts Receivable, Collins Capital
E.
175 When a transposition error is made on the trial balance, the difference between the debit
and credit totals on the trial balance will be
A. zero
B. twice the amount of the transposition
C. one-half the amount of the transposition
D. divisible by 9
E.
Book: Principles of Finance, 4th edition
Authors: Scott Besley, Eugene F. Brigham
181 A(n) ____ is a statement summarizing the firms revenue and expenses over an
accounting period.
A. income statement
B. balance sheet
C. statement of cash flows
D. statement of retained earnings
E.
189 The balance sheet is a financial statement measuring the flow of funds into and out of
various accounts over time while the income statement measures the progress of the firm
at a point in time.
A. True
B. False
C.
D.
E.

191 The Amer Company has the following characteristics:

Sales: $1,000
Total Assets: $1,000
Total Debt/Total Assets: 35%
EBIT: $200
Tax rate: 40%
Interest rate on total debt: 4.57%

What is Amer's ROE?
A. 11.04%
B. 12.31%
C. 16.99%
D. 28.31%
E. 30.77%
199 Which method estimates additional funds needed for a firm by projecting the assets
needed for the coming and subtracting the projected liabilities spontaneously generated.
A. Spontaneous method
B. Additional funds needed method
C. Feedback method
D. Projected balance sheet method
E.
210 If a firm has a high degree of leverage then a small change in sales results in
A. an unpredictable change in expected profits
B. a very small change in expected profits
C. no change in expected profits
D. a large change in expected profits.
E.
Topic: Economics
Book: Principles of Economics, 5th edition
Authors: Gregory N. Mankiw

214 If a countrys budget deficit increases, then in the foreign exchange market,
A. the supply of its currency shifts right, so the exchange rate falls.
B. the demand for its currency shifts right, so the exchange rate rises.
C. the supply of its currency shifts left, so the exchange rate rises.
D. the demand for its currency shifts left.so the exchange rate falls.
E.
219 If the supply of loanable funds shifts right, then
A. the real interest rate and the equilibrium quantity of loanable funds both fall.
B. the real interest rate falls and the equilibrium quantity of loanable funds rises.
C. the real interest rate and the equilibrium quantity of loanable funds both rise.
D. the real interest rate rises and the equilibrium quantity of loanable funds falls.
E.
223 If the quantity of loanable funds supplied is less than the quantity demanded, then
A. there is a shortage of loanable funds and the interest rate will fall.
B. there is a shortage of loanable funds and the interest rate will rise.
C. there is a surplus of loanable funds and the interest rate will fall.
D. there is a surplus of loanable funds and the interest rate will rise.
E.
224 When making investment decisions, investors
A. compare the real interest rates offered on different bonds.
B. compare the nominal, but not the real, interest rates offered on different bonds.
C. purchase the highest-priced bond available.
D. All of the above are correct.
E.
230 In the open-economy macroeconomic model, if the supply of loanable funds shifts right,
then
A. the supply of dollars in the market for foreign-currency exchange shifts left.
B. the supply of dollars in the market for foreign-currency exchange shifts right.
C. the demand for dollars in the market for foreign-currency exchange shifts left.

D. the demand for dollars in the market for foreign-currency exchange shifts right.
E.
Book: Principles of Economics, 5th edition
Authors: Gregory N. Mankiw
239 When quantity demanded increases at every possible price, we know that the demand
curve has
A. shifted to the left.
B. shifted to the right.
C. not shifted; rather, we have moved along the demand curve to a new point on the
same curve.
D. not shifted; rather, the demand curve has become flatter.
E.
242 Many economists believe that restrictions against ticket scalping result in each of the
following except
A. a smaller audience for cultural and sporting events.
B. shorter lines at cultural and sporting events.
C. less tax revenue for the state.
D. an increase in ticket prices.
E.
248 Which tools allow economists to determine if the allocation of resources determined by
free markets is desirable?
A. profits and costs to firms
B. consumer and producer surplus
C. the equilibrium price and quantity
D. incomes of and prices paid by buyers
E.
249 When a buyers willingness to pay for a good is equal to the price of the good, the
A. buyers consumer surplus for that good is maximized.

B. buyer will buy as much of the good as the buyers budget allows.
C. price of the good exceeds the value that the buyer places on the good.
D. buyer is indifferent between buying the good and not buying it.
E.
250 A downward-sloping demand curve illustrates
A. that demand decreases over time.
B. that prices fall over time.
C. the relationship between income and quantity demanded.
D. the law of demand.
E.
Book: The Legal Environment Today, 6th edition
Authors: Roger LeRoy Miller, Frank B. Cross
261 In Nebraska, the highest-ranking (superior) law is
A. a case decided by the Nebraska Supreme Court.
B. a provision in the Nebraska constitution.
C. a rule created by a Nebraska state administrative agency.
D. a statute enacted by the Nebraska legislature.
E.
265 In an action against Elin, Frank obtains a remedy. This is
A. an administrative agencys enforcement of its rule.
B. a principle of the law derived from earlier court cases.
C. a statute enacted by a state legislature or Congress.
D. the legal means to enforce a right or to redress a wrong.
E.
270 Seafood Canning Corporation keeps a file of I-9 verifications forms. To inspect this file,
the appropriate government officer must obtain
A. a subpoena and a warrant.
B. a subpoena or a warrant, but not both.

C. not a subpoena, a warrant, or the employers consent.
D. the employers consent.
E.
273 Requiring union membership as a condition of continued employment is illegal in
twenty-three states.
A. True
B. False
C.
D.
E.
277 Bret enters into a contract with Collegiate University over the Internet to take an online
course titled Internet Law. This is an e-contract because
A. the contract was entered into over the Internet.
B. the contract was formed electronically.
C. the contract will be performed online
D. the subject matter of the contract is Internet Law.
E.
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Systems

Statistics

Leadership



White, M. A. & Bruton, G. D. (2007). The management of technology and
innovation: A strategic approach. Mason OH: South-Western
Cengage Learning. ISBN: 13 978-0-324-14497-0
Chapter 6: Obtaining Technology: Planning (30 pp.)
Chapter 7: Obtaining Technology: Implementation (32 pp.)
Chapter 8: Obtaining Technology: Evaluation and Control (32 pp.)
THE LEGAL ENVIRONMENT TODAY: BUSINESS IN ITS ETHICAL,
REGULATORY, E-COMMERCE, AND GLOBAL SETTING, 6th EDITION
offers the AACSB-recommended quality you demand, along with a real-
world, hands-on learning experience that engages students in every
chapter.
Exceeding all expectations, this 6th Edition includes strong guidance in
critical thinking and legal reasoning; current coverage of ethics, cyber law,
and corporate responsibility; a diverse selection of the latest cases,
including 2007 and 2008 decisions; and impressive coverage of the
landmark cases that continue to steer today's legal environment.

Weiers, R. M. (2008). Introduction to business statistics (6th ed.). Mason OH:
South-Western Cengage Learning. ISBN: 13 978-0-324-53968-4
Chapter 3: Statistical Description of Data (44 pp.)
Chapter 10: Hypothesis Tests Involving a Sample Mean or Proportion (52
pp.)
Chapter 11: Hypothesis Tests Involving Two Sample Means or
Proportions (52 pp.)
Highly praised for its clarity and great examples, Weiers' INTRODUCTION
TO BUSINESS STATISTICS, 6E introduces fundamental statistical
concepts in a conversational language that connects with today's
students. Even those intimidated by statistics quickly discover success
with the book's proven learning aids, outstanding illustrations, non-
technical terminology, and hundreds of current examples drawn from real-
life experiences familiar to students.
A continuing case and contemporary applications combine with more than
100 new or revised exercises and problems that reflect the latest changes
in business today with an accuracy you can trust. You can easily introduce
today's leading statistical software and teach not only how to complete
calculations by hand and using Excel, but also how to determine which
method is best for a particular task. The book's student-oriented approach
is supported with a wealth of resources, including the innovative new
CengageNOW online course management and learning system that saves
you time while helping students master the statistical skills most important
for business success.
Leadership
Daft, R. L. (2008). The leadership experience (4th ed.). Mason OH: South-
Western Cengage Learning. ISBN: 13 978-0-324-36226-8.
Chapter 1: What Does it Mean to Be a Leader? (33 pp.)
Chapter 3: Contingency Approaches (34 pp.)
Chapter 13: Creating Vision and Strategic Direction (34 pp.)
Packed with interesting examples and real world leadership, the 4th
edition of THE LEADERSHIP EXPERIENCE will help students develop an
understanding of theory while acquiring the necessary skills and insights
to become effective leaders.
Written expressly for courses teaching leadership theory and application,
the text integrates recent ideas and practices with established scholarly
research in a way that makes the topic of leadership come alive.
Harrison, J. S. & St. John, C. H. (2008). Foundations in strategic
management (4th ed.). Mason OH: South-Western Cengage Learning.
ISBN: 13 978-0-324-36226-8
Chapter 1: The Strategic Management Process (18 pp.)
Chapter 5: Business-Level Strategies (22 pp.)
Chapter 6: Corporate Strategies (22 pp.)
Appendix: Preparing a Strategic Analysis (12 pp.)
FOUNDATIONS IN STRATEGIC MANAGEMENT, 4E, embraces recent
changes to the business environment by including topics many strategic
management texts miss. New coverage includes strategizing in the global
arena, the challenges of increased globalization, and a more dedicated
coverage of ethics. The refined content more closely matches what is
currently being taught in classrooms, while the traditional economic
process model, the resource-based model, and the stakeholder theory
continue to be included.

Book: Foundations in Strategic Management, 4th edition
Authors: J effrey S. Harrison, Caron H. St. J ohn
284 Adaptation is the process of:
A. Responding to the environment
B. Evaluating the environment
C. Influencing the environment
D. Retreating from the environment
E. Ignoring the environment
289 Strategy formulation involves which of the following?
A. Corporate-level, business-level, and division-level strategy formulation
B. Functional-level, employee-level, and customer-level strategy formulation
C. Corporate-level, business-level, and functional-level strategy formulation
D. Domain navigation, market orientation, and customer definition strategy
formulation
E. Domain navigation, functional-level formulation and corporate-level formulation
292 Prospector firms:
A. Pursue an offensive strategy
B. Engage in little or no new product/market development
C. Focus on preserving market share
D. Locate growth opportunities on the fringes of existing markets
E. Simply react to environmental situations
299 During the maturity stage of the industry life cycle,
A. product differentiation becomes easier to establish
B. customers focus on product quality and availability
C. firms have an opportunity to create entry barriers
D. high volume production tends to dominate manufacturing strategy

E. first mover advantages are commonly available
308 Joint ventures:
A. Result in complete control by one firm
B. Incur low administrative costs
C. Entail a risk of opportunism by partners to the venture
D. Are desirable in all environments
E. Typically result in unfavorable stock market reactions
Book: The Management of Technology and Innovation: A Strategic Approach, 1st
edition
Authors: Margaret A. White, Garry D. Bruton
311 In an unrelated acquisition restructuring is often required.
A. True
B. False
C.
D.
E.
314 The goal in forming a strategic alliance is to develop relationships where:
A. everyone experiences higher costs
B. there are no strategic advantages
C. there are no transaction costs
D. the strategic advantages do not outweigh the transaction costs involved with the
alliance
E. the strategic advantages equal the equity costs involved with the alliance
322 Some examples of operation issues that can emerge during the implementation of newly
acquired technology include all of the following EXCEPT:
A. Lack of understanding of each others product/processes
B. Underestimating the transaction costs
C. Too much documentation

D. Incompatible technology
E. More engineering/debugging work needed than anticipated
333 In evaluating the due diligence process, the key questions and concerns are:
A. What information did we miss gathering and what information did we undervalue?
B. What was the most important thing we learned during the process?
C. How can we make this process more efficient next time?
D. Where were the potential synergies that we missed?
E. When and how do we make up for the missed opportunities?
335 Quaker Oats purchased Snapple 1994 and divested it in 1997 because
A. The acquisition was so successful and Quaker Oats wanted to realize its profits.
B. Snapple was able to help the firm improve its technology in production.
C. The acquisition was not as successful as intended but the firms remain together
today.
D. The culture clash between Quaker Oats mass marketing style and Snapples
quirkiness in the marketplace.
E. It is used to illustrate the value of having similar cultures in an organization.
Topic: Leadership
Subtopic Leadership
Book: The Leadership Experience, 4th edition
Authors: Richard L. Daft
348 For the New York City Transit, no graffiti is the company's:
A. vision statement
B. core values
C. core purpose
D. view of the future
E.
350 If group cohesiveness meets employee social needs, the leader can concentrate on task-
oriented behaviors. This shows all EXCEPT:
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1-877-260-1555

A. the leader should adopt a style to complement the organization.
B. the character traits of the leader are very important.
C. a leader can evaluate the situation and avoid leadership overkill.
D. the leader can ensure that both task and people needs are being met.
E.
352 Highly educated, profession subordinates who know their tasks do not need a leader.
This is an example of:
A. path-goal theory
B. the readiness level of subordinates
C. a substitute for leadership
D. participative leadership
E.
364 Most people have never tried to be a leader because
A. they dont have leadership skills
B. they lack the personality traits necessary for leadership
C. they have no idea of what leaders actually do
D. it requires executive coaching
E.
366 In the contingency approaches, all the situational variables are important to leadership
style EXCEPT:
A. task
B. structure
C. culture
D. environment
E.
Topic: Quantitative Research Techniques and Statistics
Subtopic Quantitative Research Techniques and Statistics
Book: Introduction to Business Statistics, 6th Edition
Authors: Ronald M. Weiers

373 If a hypothesis is rejected at the .025 level of significance, it:
A. must be rejected at any level.
B. must be rejected at the .01 level.
C. must not be rejected at the .01 level.
D. may be rejected or not rejected at the .01 level.
E.
385 A political analyst in Texas surveys a random sample of registered Democrats and
compares the results with those obtained from a random sample of registered
Republicans. This would be an example of:
A. Independent samples.
B. dependent samples.
C. Independent samples only if the sample sizes are equal.
D. Dependent samples only if the sample sizes are equal.
E.
387 The coefficient of correlation r is a number that indicates the:
A. direction of the relationship between the dependent variable y and the independent
variable x.
B. strength of the relationship between the dependent variable y and the independent
variable x.
C. proportion of the variation in the dependent variable y that is explained by the
independent variable x.
D. Only A and B are correct.
E. A, B, and C are all correct.
392 The difference between the largest and smallest values in a data set is called the:
A. standard deviation.
B. variance.
C. coefficient of variation.
D. range.
E. mean.

Content Overview For ALC Options I and 2

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