This file created specifically for Gabriela Silva

Melissa Major
9600 College Lane N #1151
Seattle, WA 98103
Phone: 206-555-6014
E-mail: mmajor@cengage.com

Objective: Web Content Editor for a major publishing house or blog.

QUALIFICATIONS

Comprehensive search engine optimization knowledge
Expert knowledge of web content writing skills
Proven success in engaging online audiences
Proficient in managing diverse websites
Skilled in designing, delivering and evaluating online campaigns by using a range of online media
Familiar with a range of applications and software including content management systems, social
media platforms, image-editing software and cross-platform operating systems

WORK EXPERIENCE & ACHIEVEMENTS

Web Content Editor 9/2014 to Present
Cosmic Dust
Developed and edited web pages
Grew online participation by 55%; ad click-through rate increased 48%

Associate Editor 10/2012 to 8/2014
Horseless Carriage Auto Sales
Responsible for editing and fact-checking auto announcements and developing and analyzing
consumer surveys
Helped hundreds of customers research used cars

Customer Service Representative 9/2010 to 10/2012
Juanitas Gluten-Free Bakers
Established ratings and city-wide baking contest
Completed all customer requests

EDUCATION

Bachelor of Arts in Communication 2012
University of Washington
Focused on online communications and marketing

AWARDS

Customer Service Association 2013 - Rising Star
Customer Experience - Most Improved Award 2012