Questionnaire

Operational Level
Please take few minutes to answer the following questions, your sincere opinions and views will help
us get a better understanding of the organization. Your response will be strictly used for academic
purpose only.

(1) Are you able to enlighten you ideas?

Yes
No
Sometimes
Always
(2) Do you think the task allocated to you is clear? If yes please explain.

(3) Does your organisation maintain a suggestion box?

Yes
No
(4) How planned/organised are you with your levels mile stones?

(5) Do you gain recognition for your work? Yes, please be more specific

(6) Are you satisfied with your team work? , Do you think you will be benefited from it? Be
more precise

..........
(7) How easy is it to report to your organisation/ leader?

.
(8) Do you believe everyone in the organisation is involved in decision making?
Yes
No
Why yes?

(9) Is there a hands-on-assistance available at your organisation?

(10)Does your organisation promote self-service? If so to what extent ?

(11)If you reporting to the managerial level, how long it would take to respond you back
Within a day
1-2 days
More than 2 days

(12)What are your routine tasks/duties?

(13) How are information shared within the workplace (paperwork/ using technology)?

(14) Are you compensated for the effective ideas, decisions you make?
Yes

No

If Yes, How are you compensated?

(15) How often are meetings held?

(16) When was your last meeting held? How well did it progress?

(17) Does your department head encourage creativity and innovation in the workplace? If Yes,
What are the creative idea you came up with?
Yes

No

THANK YOU FOR COMPLETING OUR QUESTIONNAIRE

Thank you for taking time out to participate in our questionnaire. We truly value the information you
have provided.