Giao tip trong kinh doanh

v cuc sng
K nng phng
vn vic
Nhm One Way
ng Trung B
Trn Th Hi Yn
V Thnh Trc
Trn Th Anh Thy
Trn Th Thy Linh
Trn Ngc Thy Linh
Trng Th Nhi
Nguyn Hong Sn
Trng Hi Triu
K nng phng vn
Ni dung
Ni
dung
Trc
phng
vn
Trong
phng
vn
Sau
phng
vn
Tng
kt
Giai on trc phng vn
Trc
phng
vn
Tc
phong
Tm l
Chun b
CV
Nhng
vic
khc
Tc phong
Nam:
Trang phc: gn
gng, lch s, chnh
t, ph hp la tui
u tc: Ph hp,
khng le lot.
Giy dp: Giy
cng s hay nhng
loi giy khc.
NG SAI
Tc phong:
N:
Trang phc: Lch
s, thanh lch nh
nhn,
u tc: ph hp
c nhn, khng
qu ph trng,..
Giy dp: cng s
(cao gt),..

NG
SAI
Mt s iu cn trnh trong tc
phong:
Mt s iu cn trnh trong tc
phong:
TM L
n nh, phi t tin
Trng thi sn sng
D on nhng cu hi
s c hi , tp ni
nhiu. Bt hoang
mang, lo s

Chun b CV:

CV tt, r rng Ghi im hn v n
tng u.
Tham kho thm sch hiu thm
cch vit

CV c bn bao gm cc thng tin:
Contact information (thng tin c nhn)
Education level (Trnh hc vn)
Working experience (kinh nghim lm
vic)
Skill (K nng) (c th khng cng
c)
Career objective (bao gm v tr tuyn,
lng,)
Sau khi xong, nh
ngi khc nhn
xt Pht hin li
sai.
Nm chc cc
thng tin quan
trng Tng t tin
hn

Personal information
(Contact information)
Experience
(skill,
works,)
Education level
Additional information
Nhng vic lm khc:
Tm hiu k thng tin
(cng ty, v tr tuyn dng,
i tng phng vn)
Tm hiu k ng i
n ng gi hay sm
hn t 10-15p
D on trc nhng
cu hi thng gp
Tp tr li nhiu ln



Nhng cu hi thng gp:
Hy gii thiu bn thn?
im mnh v yu ca bn l g?
Bn bit g v cng ty chng ti?
Ti sao nn nhn bn vo v tr tuyn
dng ny?
Bn ngh mc lng ra sao?
Khi b stress v cng vic th bn gii
quyt lm sao?
Bn t ho nht v thnh tch no ca
mnh?
Sau 5 hay 10 nm na, bn ang u?

TRONG LC PHNG VN
Lc
phng
vn
n tng
u (bt
tay, n
ci,)
Cch tr li
phng vn
Body
language
n tng u:

Ngoi trang phc, cch bt tay hay n
ci rt quan trng.

n tng u
Mt li cho hi thn mt ghi im
bn u.
Cch tr li phng vn
Ngn gn, xc tch, khng di
dng.
Bc l cht hi hc nhng
khng lc
i lc c th t cu hi cho
ngi phng vn Biu hin
quan tm cng vic hn.
V d:
im yu ln nht ca bn l g?
A.Ti l ngi cu ton
B. Ti l ngi nghin vic
C. Ti l ngi khng am hiu v my mc nn
khi my photocopy hng, xin ng gi ti
Cu tr li tt:
By t khiu hi hc
V d:
Hy miu t cng vic l tng ca bn?
A. Mt cng vic c ng nghip d chu
B. Mt cng vic c th tn dng k nng ca
mnh
C. Mt cng vic c nhiu c hi thng tin
Cu tr li tt : B
Tp trung nhu cu nh tuyn dng v kht
vng
V d:
Khi cn lm thm gi vo bui ti, bn c
th p ng c khng?
A. Ti cn c thng bo trc v c th
sp xp
B. C th, lm thm l gi l bnh thng
C. Phi lm thm bao lu v bao nhiu ngy.
Cu tr li tt: C
cn hi r c th v thnh tht

Body language:
Ngoi bt tay, n ci,
tng tc mt cng rt
quan trng.
Thi ha ng, hay
nhng li khen hiu qu
Tp trung lng nghe

Nhng im lu
Bt
tay
N
ci
Mt
C ch
tay
Nhng iu nn trnh:
Nhng iu nn trnh:
GIAI ON KT THC
Sau khi kt thc, c th
gi th cm n (c th
km theo ni dung phng
vn),
N n ci, bt tay khi
kt thc.
Tng kt:
Trc
phng vn
Tc phong
Tm l
CV tt
Tm hiu thng tin, ng gi
Trong lc
phng vn
To n tng tt
Tr li thnh tht, t nhin
Body language nu cn
Kt thc
phng vn
Gi th
cm n
N n ci
hay bt tay
THE END