EXERCI SE - REVI SI ON

EPC Diagram
Exercise 1
An Order Management process is triggered by the
reception of a purchase order from the customer.
The purchase order has to be checked against the
stock availability of the product(s) requested.
Depending on stock availability the purchase order
may be confirmed or rejected. If the purchase order
is confirmed, the goods requested are shipped and an
invoice is sent to the customer
Exercise 2
When the customer applies for a credit card, the
operator must check for the completeness of the
application. If some data is missing, he should obtain
additional information from the customer. Once the
appliance is correctly formed, both the credit history
and the income sources are checked. The results of
both tasks are going to be used to asses the
application. Depending on the result, the bank is
going to make a credit offer, otherwise the rejection
will be notified.
Solution 1
PO
received
Goods
sent
Order
confirmed
Stock
unavailable
Stock
available
Check
stock
x
Confirm
order
Reject
order
Send
invoice
Ship goods
Invoic
e sent
Solution 2
CC application
received
Credit history &
income sources -ve
Offer made
Credit history & income
sources +ve
Data
missing
Data
complete
Check
application
Notify
Rejection
Make
credit offer
Check credit history
& income sources
x
x
Rejection
notified
Request
add. info
Add. Info
requested