1.

Load Win7 install disc appropriate for system

2. Launch the "repair" process to get to command prompt
3. navigate to windows/system32
4. ren utilman.exe utilman.bak
5. copy cmd.exe utilman.exe
6. reboot like normal
7. press Windows key+U to get prompt
8. to reset password: net user username password ... add quotes around user nam
e if there's a space
9. to make new account: net user username password /add
10. make new account admin: net localgroup Administrators username /add
11. log in like normal
12. replace original utilman.exe by renaming
13. remove new account if necessary: net user usernam /delete