WORK EXPERIENCE Weis Markets Landisville, PA Customer Service Representative March August 2011; August 2013 June 2014 Ensure customer satisfaction by handling and resolving customer complaints Communicate and coordinate between customers and internal departments Process orders, forms, applications, refunds, and transactions Cashier September 2010 - March 2011 Complete customer payment transactions on a computerized cash register Maintain and restock inventory of the register endcap and closest 2 aisles Answer customers' questions
School Specialty Mt. Joy, PA Driver June - August 2012 Operate heavy machinery such as forklift and power jack Drop skids at the corresponding shipping area to be labeled and shipped Scan inventory information into the system such as quantity and bay location
ACHIEVEMENTS The National Society of Collegiate Scholars, Pennsylvania State University (by invite for ranking top 20% of class) Deans List recipient
SKILLS Proficient with Microsoft Office, AutoCAD, and Solidworks Experience with C++ and MATLAB programming Welding experience with MIG, TIG, and oxy acetylene Certified forklift driver