Resume Template - Early School Leaver with Work Experience

(A Youth Central Resume Template)

Use this resume template if you:
Have left school without completin !"E
Have ha# some formal $pai#% work experience
If you've left school before completing year 12 and have had some formal (i.e., paid) work eperience, you've already
had a chance to develop some of the key skills that employers are looking for. !he challenge, though, is selling yourself.
!his template is designed to highlight the key information that shows you will make a good employee. It focuses on"
# marketing statement that highlights your eperience and capabilities
$ey skills relevant to the %ob (and a demonstration of how you've used these skills)
# list of personal attributes that make you a good employee and a willing team member
#chievements and contributions from previous %obs that highlight your eperience working in a professional
environment
#ny student work placements, work eperience or volunteer positions that demonstrate what you can bring to
the organisation
&ther things you can put on your resume include"
'ritten testimonials or referee statements (these can be included in the (mployment )istory section or with the
contact details for your referees)
#ny hobbies or interests that are relevant to the %ob or organisation
#ny sporting or community club participation (if relevant to the %ob)
!his template is two pages long, but your resume may end up only being one page long. # one*page resume is more
than acceptable when you're %ust starting out in the world of work.
If your resume ends up being three pages long, you're probably providing too much information * try cutting some things
out and sticking to two pages maimum.
&f you have any 'uestions a(out this resume template please contact us at youthcentral)#hs*vic*ov*au*
For more information about resumes and heaps more resume and cover letter templates, check out Youth Central's
Applyin for !obs paes at youthcentral"vic"ov"au#!obs$%$Careers#Applyin$for$&obs#
Carol Paraksevopoulos
Email: carop@asdfgh|k.com.au
Mobile: XXXX XXX XXX
Experienced customer service employee seeking full-time opportunities
Young and artcuate ndvdua wth demonstrated experence workng n casua face-to-face
customer servce roes. Strong nterpersona sks ensurng the abty to work n a hghy dverse
envronment n whch respectfu and ehectve communcaton sks are ntegra. Proven strengths
n cash management, stock contro, transacton processng and probem resouton ensurng the
abty to transton from casua to fu-tme customer servce roes. Recent schoo-eaver seekng a
fu tme poston n reta.
Key skills:
"arol +araksevopoulos , Email: carolp+asdfgh%kl.com.au , -o(ile: ,,,, ,,, ,,,
Customer servce
(phone and face-to-
face)
Probem sovng
Cash management
Saes reconcatons
Transacton processng
Saes refunds
Dspute resouton
Data processng
Inventory contro
Store-based securty
Stock receptng
End-of-day processng
Saes negotatons
Product seecton
Technical Skills: Mcrosoft Word - Mcrosoft Exce - Mcrosoft Outook - Frefox - POS
Termna - EFTPos
EDUCATIO
!acchus Marsh "i#h School
Year 10
201
3
Aca$emic Achievemen%s:
&'(): Acheved hghest grade n Busness Studes sub|ect
&'((: Competed short course n ehectve customer servce sks through schoo
deveopment program
P*O+ESSIOA, SKI,,S
.#am Smith , Email: adam.smith+youthcentral.com.au , -o(ile: -.// /// ///
Cus%omer Service: Recognsed abty to communcate ehectvey wth a range of
ndvduas from dherent cutures and backgrounds. Demonstrated through ongong
pacement as casua Customer Servce Assstant.
Problem Solvin#: Abty to appy a ogca approach to probem sovng that mnmses
conct and creates postve outcomes. Commended capabtes n makng other
ndvduas understand reasons for proposed resoutons.
Collabora%ive Team Member: Abty to coaborate wth team members recognsed
by stah-nomnated empoyee of the month award, awarded 3 tmes over a 2-year
perod.
PE*SOA, ATT*I!UTES
*eliable: Commended reabty demonstrated by competon of a rostered shfts as
we as avaabty for non-preferred shfts to assst durng peak seasons.
En%husias%ic: Aways wng to bud morae and mprove work envronment by
showng enthusasm for a tasks and responsbtes.
A$ap%able: Hgh eves of exbty aow adaptaton to demands of a hghy
compettve and demandng ndustry.
P*O+ESSIOA, -O*K E.PE*IECE
KSMA*T &'(( /
CU**ET
CUSTOME* SE*0ICE ASSISTAT 1 ,A2/!2 ASSISTAT
Ths casua poston supported genera customer servce demands whe aso assstng n the
processng of customer ay-bys and stock requests.
Achievemen%s an$ Con%ribu%ions
Cus%omer Service: Provded customer servce at regsters, ay-by counter and on reta
oor. Responded to a customer enqures, provdng support and gudance as requred.
Cash Mana#emen%: Ensured accurate management of a cash saes. Counted out a
amounts of cash n front of customers to mnmse conct and ensure accurate
reconcaton of day saes.
S%ock Con%rol: Returned stock to oor and asssted n restockng of products as requred.
Supported vsua merchandsng standards whe settng up new dspays and rotatng
requred stock.
Transac%ion Processin#: Created customer records when processng ay-bys, stock
movements and refunds. Ensured stock was aocated and a requred nformaton was
accuratey recorded.
Sales *econcilia%ions: Asssted shft supervsor n reconcng saes transactons. Provded
support through re-checks whe hepng to resove dscrepances.
"arol +araksevopoulos 0 Email: carolp+asdfgh%kl.com.au 0 -o(ile: ,,,, ,,, ,,,
STUDET -O*K P,ACEMETS
TA2,O* SMIT" PA*TE*S / *ECEPTIOIST 3&/-EEK -O*K P,ACEMET4 &'()
Achievemen%s an$ Con%ribu%ions
Cus%omer Service: Responded to ncomng cas. Screened teemarketng and drect saes
cas whe transferrng customer enqures to approprate department.
A$minis%ra%ion: Typed genera communcaton and etters to customers and busnesses as
drected. Ensured accurate deveopment of communcaton by provdng correspondence to
supervsor for approva.
Mail: Managed coordnaton of a ncomng and outgong ma requrements. Organsed
courers and urgent etters as requred.
*ecor$s Processin#: Entered customer nformaton nto nterna records management
system. Updated exstng customer records whe creatng new data es as drected.
0isi%or Mana#emen%: Greeted a vstors to ste and ensured they understood ther
obgatons and expectatons whe on ste. Ensured a vstors added detas to vstor og.
P*O+ESSIOA, *E+E*EES
Kim ash
Supervsor
Tayor Smth Partners
Phone XX XXXX XXXX
Carmen Smi%h
Customer Servce Manager
KSmart
Phone: XX XXXX XXXX
"arol +araksevopoulos 0 Email: carolp+asdfgh%kl.com.au 0 -o(ile: ,,,, ,,, ,,,