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A learned predisposition to

behave in a favourable or
unfavourable way towards an
object
Tricomponent attitude model

CONATIVE

AFFECTIVE

COGNITIVE
Attitude towards the Ad Model

Exposure
to an ad

Feelings
Judgments
from the ad
about the ad

Beliefs Attitude
About towards
the Brand the Ad
Attitude
Towards
the Brand
Multi-Attribute Models
Attitude to Object
Model
i=n
Σ eibi Fishbein’sSummation
i=1
INFLUENCE ON ATTITUDE
FORMATION
Direct experience

Family and friends

Direct marketing

Mass media

Personality factors
CHANGING ATTITUDES
•Change Motivational Function
Utility
Ego Defensive
Value Expressive
Knowledge
•Associate the product with an occasion or event
•Resolve conflicting attitudes
•Alter the components of the Multi-Attribute Model
•Change Beliefs about the Competitors Brand
•The ELM
Cognitive Dissonance Theory

Attribution Theory
[Foot in the Door]

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