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Kano Model Upitnik

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Kan omodel upitnik ,eksel tabela

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Kan omodel upitnik ,eksel tabela

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0% found this document useful (0 votes)

78 views2 pages

Kano Model Upitnik

Uploaded by

Kan omodel upitnik ,eksel tabela

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© All Rights Reserved

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Svia mi se Mora biti Svejedno je

Svia mi se U P P
Mora biti K I I
Svejedno je K I I
Ne svia mi se K K K
Zahtevi klijenata
Funkcionalna
(pozitivna)
pitanja
Disfunkcionalna (negativna) pitanja
Ne svia mi se
J
M
M
U
Disfunkcionalna (negativna) pitanja

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