Course on BPOs Class X11

FORMAT FOR PREPARATION OF FINAL PROJECT REPORT / CASE STUD

FOR
COMPLETION OF T!E BPO COURSE "#$ %ar&s'

1.ARRAN(EMENT OF CONTENTS
The sequence in which the project report material should be arranged and
bound should be as follows:
1. Cover Page & Title Page
2. onafide Certificate
!. "bstract
#. Table of Contents
$. %ist of Tables
&. %ist of 'igures
(. %ist of )*mbols+ "bbreviations and ,omenclature
-. Chapters
.. "ppendices
1/.0eferences
The table and figures shall be introduced in the appropriate places.
2. PA(E DIMENSION AND BINDIN( SPECIFICATIONS)
The dimension of the project report should be in "# si1e. The project report
should be bound using fle2ible cover of the thic3 white art paper. The cover
should be *r+n,e- +n .la/& le,,ers and the te2t for printing should be identical.

3. PREPARATION FORMAT)
#01 Co1er Pa2e 3 T+,le Pa2e 4 " specimen cop* of the Cover page & Title page
of the project report are given in A**en-+4 10
#05 Bona6+-e Cer,+6+/a,e The onafide Certificate shall be in double line
spacing using 'ont )t*le Times ,ew 0oman and 'ont )i1e 1#+ as per the format
in A**en-+4 50
The certificate shall carr* the supervisor5s signature and shall be followed b*
the supervisor5s name+ academic designation 6not an* other responsibilities of
administrative nature7+ department and full address of the institution where
the supervisor has guided the student. The term 7SUPER8ISOR must be t*ped
in capital letters between the supervisor5s name and academic designation.
#0# A.s,ra/, "bstract should be one page s*nopsis of the project report
t*ped double line spacing+ 'ont )t*le Times ,ew 0oman and 'ont )i1e 1#.
#09 Ta.le o6 Con,en,s The table of contents should list all material following
it as well as an* material which precedes it. The title page and onafide
Certificate will not find a place among the items listed in the Table of
Contents but the page numbers of which are in lower case 0oman letters. 8ne
and a half spacing should be adopted for t*ping the matter under this head. "
specimen cop* of the Table of Contents of the project report is given in
A**en-+4 #0
#0: L+s, o6 Ta.les The list should use e2actl* the same captions as the*
appear above the tables in the te2t. 8ne and a half spacing should be adopted
for t*ping the matter under this head.
#0; L+s, o6 F+2ures The list should use e2actl* the same captions as the*
appear below the figures in the te2t. 8ne and a half spacing should be
adopted for t*ping the matter under this head.
#0< L+s, o6 S=%.ols> A..re1+a,+ons an- No%en/la,ure 4 8ne and a half
spacing should be adopted or t*ping the matter under this head. )tandard
s*mbols+ abbreviations etc. should be used.
#0? C@a*,ers The chapters ma* be broadl* divided into ! parts 6i7
9ntroductor* chapter+ 6ii7 Chapters developing the main theme of the project
wor3 6iii7 and Conclusion.
The main te2t will be divided into several chapters and each chapter ma* be
further divided into several divisions and sub:divisions.
;ach chapter should be given an appropriate title.
Tables and figures in a chapter should be placed in the immediate vicinit* of
the reference where the* are cited.
'ootnotes should be used sparingl*. The* should be t*ped single space and
placed directl* underneath in the ver* same page+ which refers to the material
the* annotate.

#0A A**en-+/es 4 "ppendices are provided to give supplementar* information+
which is included in the main te2t ma* serve as a distraction and cloud the
central theme.
o "ppendices should be numbered using "rabic numerals+ e.g. "ppendi2
1+ "ppendi2 2+ etc.
o "ppendices+ Tables and 0eferences appearing in appendices should be
numbered and referred to at appropriate places just as in the case of
chapters.
o "ppendices shall carr* the title of the wor3 reported and the same
title shall be made in the contents page also.
#01$ L+s, o6 Re6eren/es 4The listing of references should be t*ped # spaces
below the heading <0;';0;,C;)= in alphabetical order in single spacing
left 4 justified. The reference material should be listed in the
alphabetical order of the first author. The name of the author>authors
should be immediatel* followed b* the *ear and other details.
" t*pical illustrative list given below relates to the citation e2ample
quoted above.

REFERENCES
1. ???????
2. ????????.
!. ?????????..

#01$0101 Ta.le an- 6+2ures B * the word Table+ is meant tabulated numerical data in
the bod* of the project report as well as in the appendices. "ll other non:
verbal materials used in the bod* of the project wor3 and appendices such
as charts+ graphs+ maps+ photographs and diagrams ma* be designated as
figures.
90 TPIN( INSTRUCTIONS)
The impression on the t*ped copies should be blac3 in colour.
8ne and a half spacing should be used for t*ping the general te2t. The general
te2t shall be t*ped in the 'ont st*le @Times ,ew 0oman5 and 'ont si1e 1#.

C C C C C

APPENDIX 1
6" t*pical )pecimen of Cover Page & Title Page7
A'ont )t*le Times ,ew 0oman 4 oldB
TITLE OF PROJECT REPORT
A'ont )i1e 1-BA1.$ line spacingB
A PROJECT REPORT
A'ont )i1e 1#B
Submitted by
A'ont )i1e 1#BA9talicB
NAME OF T!E CANDIDATE"S'
A'ont )i1e 1&B

In partial fulfillment of the BPO Course
NAME OF T!E SC!OOL
A'ont )i1e 1#B
















SPECIMEN

CREATION OF A TRAININ( PLAN FOR A NED PROCESS IN
A BPO
A PROJECT REPORT
Submitted by

????????????. 6,ame of student7

APPENDIX 5
6" t*pical specimen of onafide Certificate7
A'ont )t*le Times ,ew 0omanB


BONAFIDE CERTIFICATE
A'ont )t*le Times ,ew 0oman 4 si1e :1&B
A'ont )t*le Times ,ew 0oman 4 si1e :1#B
Certified that this project report EFFF0TITLE OF T!E PROJECTFFFFF00G
is the bonafide wor3 of <FFFF00NAME OF T!E CANDIDATE"S'0FFFFFG
who carried out the project wor3 under m* supervision.
AA)ignature of the )chool Teacher )ignature of the 9ndustr* sta3eholder
SI(NATURE SI(NATURE

APPENDIX #
6" t*pical specimen of table of contents7
A'ont )t*le Times ,ew 0omanB
TABLE OF CONTENTS
C!APTER NO0 TITLE PA(E NO0

ABSTRACT +++
LIST OF TABLE 41+
LIST OF FI(URES 41+++
LIST OF SMBOLS 441++

10 INTRODUCTION 1
1.1 C;,;0"% 1
1.2 . . . . . . . . . . . . 2
1.2.1 Ceneral $
1.2.2 . . . . . . . . . . . 12
1.2.2.1Ceneral 1.
1.2.2.2 . . . . . . . . . . 2$
1.2.2.! . . . . . . . . . . 2.
1.2.! . . . . . . . . . . . . !/
1.! . . . . . . . . . . .. . . . . . . #$
1.# . . . . . . . . . . . . . . . . . . $-
50 LITERATURE RE8IED ;A
2.1 C;,;0"% ($
2.2. . . . . . . . . . ..
2.2 ?????. 1//