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Name: (Optional)________________ Gender ____

o Student

1. Have you tried eating in Jollibee?
o Yes
o No

2. Is Jollibee your first choice in deciding where to dine on your break time?
o Yes
o No

3. How often do you go to Jollibee in a month?
o 10 more
o 5 9
o 1 4

4. Does it bother you to make order when there is a long wait in the cashier?
o Yes
o No

5. To whom did you discover Jollibee?
o Friends
o Relatives
o Media
o Jollibee Crew
o Others ___________________

6. Do you eat in another food chain when the meal you want is not available?
o Yes
o No

7. Do you consider yourself a loyal customer of Jollibee?
o Yes
o No
o
8. Will you recommend eating in Jollibee to other customers?
o Yes
o No


9. Does your favorite Jollibee meal always available?
o Yes
o No

10. Are you satisfied with Jollibees overall service?
o Yes
o No

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