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YFZJ.
CH THCH 1: )rong ti3u chuVn nyD thu\t ngv ]s=n phVm^ chy p dng cho:
!=n phVm d ki>n cung cGp cho khch hng honc khch hng y3u c4u* C[i T4u r0 d
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c4u php lW*
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&
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7iNu kho=n F: )Po s=n phVm*
7iNu kho=n ': 7o l8MngD phn tZchD c=i ti>n*
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thc hin thZch hcp O kho0 h[c*
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6
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'.i. GHUH CFHPB <aB QjB VW FP CFk?@ CNH OHPB Q_` I%O +,,': -,,.
%*6*%* ehi qut
Bc ti liu cX0 h thLng qu=n lW chGt l8cng ph=i Q0o gAm:
Bc Obn Q=n cng QL ON chZnh sch chGt l8cng O mc ti3u chGt l8cng*
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CH THCH 1:
ehi thu\t ngv ] thX tc dPng Obn Q=n^ `uGt hin trong ti3u chuVn ny th thX tc
T1 ph=i T8cc `y dngD l\p thnh Obn Q=nD thc hin O duy tr* Ct ti liu ri3ng rs c1
th TN c\p tIi y3u c4u OIi mt h0y nhiNu thX tc* {3u c4u ON thX tc dPng Obn Q=n c1
th T8cc TN c\p trong nhiNu ti liu*
CH THCH 2:
C;c T Obn Q=n h10 h thLng qu=n lW chGt l8cng cX0 mi th ch;c c1 th khc
nh0u tHy thuc Oo:
.uy m tt ch;c O loPi hnh hoPt Tng*
! ph;c tPp O s t89ng tc giv0 cc qu trnh*
+bng lc nhn s*
CH THCH 3:
: thLng ti liu c1 th m QGt k dPng honc loPi ph89ng tin no*
%*6*&* !h t0y chGt l8cng
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lW gi=i ON QGt c; ngoPi l no*
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Oin dzn T>n chlng*
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%*6*@* eim sot ti liu
|
Bc ti liu th_o y3u c4u cX0 h thLng qu=n lW chGt l8cng ph=i T8cc kim sot*
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n3u trong %*6*6*
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nhkm:
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7=m Q=o cc phi3n Q=n cX0 cc ti liu thZch hcp sn c1 m n9i s dng*
7=m Q=o ti liu lun rt rng O d, nh\n Qi>t*
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phn phLi chlng T8cc kim sot*
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s9*
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CHNG -. T(NG )"AN * CNG T/ C( PH0N %1A
THI2N THANH
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CHNG 3. 45/ $NG )"/ TR6NH KI7M %O8T T!I
LI" C9A CNG T/ C( PH0N %1A THI2N THANH

3.'. MTQ \qQF
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3.-. PFgJ VH
.uy trnh ny p dng cho tGt c= cc loPi ti liu tPi tGt c= cc Q ph\n thuc :
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cng Oic Bc Qiu mzu Bc ni quyD quy T-nhD quy ch> cX0 T9n O- O cc ti liu
'
CNG T/ C( PH0N %1A THI2N THANH
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ty*
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