Myself Rakhi Murmu.

Its been two and half years since I joined MEDPRO, clientel of en!act as !rocess
associate.
Durin" this tenure I recei#ed trainin" in different work ty!es e.". claims, inde$in",
credentials, status, etc. which com!rises almost %&' of work ty!es.
Presently, I am handlin" a team of () member classified as "rou! I.
*esides this I !ro#ide trainin" in claims to new entrants and also hel! the new trainees
in sortin" out !roblems related to new work ty!e.
I redesi"ned the +OP+ of claims.
I also !artici!ated in initiation of new transactions like credentials, manual letter and
student dental board.
I audit manual letters, claims, credentials and status.
,!art from all these I recei#ed trainin" in -.P new business, a work ty!e s!ecialised
to PD.
*esides this, I MI+ re!ortin"
/hat chan"es I want for this !rocess or within this !rocess0
Most im!ortant thin" I wanted to chan"e within !rocess is to make team understand
that what we are doin" is not just co!in", we should take interest 1 a!!ly our thou"ht
!rocess then only we could able to find learnin"s 1 knowled"e which will hel! us in
further learnin".