Patrick E.

Smith
3553-8 Red Tree Dr., Atlanta, GA 30339
psmith3553@gmail.com
678.422.3656

EDUCATION
American Intercontinental University 1998 2001
BFA, Media Production Atlanta, GA

Atlanta Technology Group 2006
A+ Certification Atlanta, GA

EMPLOYMENT
Nokia 2006 2012
Senior Traffic Editor & Producer Atlanta, GA
2008-2012
Acting liaison between Nokia Corporate Division, National Ops Supervisor, Local Ops Manager, IT
Department, peer & part-time associates, clients, and local, state and federal officials/agencies to ensure
smooth shift functionality
Aggressive monitoring of network transmission for quality control
Supervised full and part-time employees, new hire training and resolving scheduling conflicts
Assisting in production of WAGA Fox 5, Cumulus 99.7, XM Satellite Radio, and WABE 90.1 traffic news
updates
Gathering, editing and disseminating traffic information to clients and end users for the Nokia Traffic web-
based distribution/fusion systems (T.I.M.S. and NeXgen Graphics)
NAVTEQ Traffic, a Nokia Company
Associate Editor & Producer
2007 - 2008
Edited and produced traffic for Atlanta, GA, Birmingham, AL, Memphis, TN and Greenville, SC
Monitored traffic cameras, police/fire scanners, info gathering vehicles, data sensors and handling
incoming calls including verification of all data
Built and maintained relationships with local, state and federal officials/agencies
Monitored DOT Cameras for incidents and/or congestion for accurate incident information
Disseminated real-time traffic information to clients and end users for NAVTEQs web-based distribution
systems
Traffic.com
Shift Editor
2006 - 2007
Edited real-time traffic information for Atlanta, GA Metropolitan area
Monitored traffic cameras and police/fire scanners
Gathered and disseminated real-time traffic information to clients and end users for Traffic.com web-
based distribution systems
Worked with proprietary software applications such as TIMS (Traffic Incident Management System)

XM Satellite Radio 2005 2006
Associate Producer Atlanta, GA
Supervised post-production crew and trained new-hires
Logged tapes and digitized video for post-production editing (Avid)
Created graphic elements in Photoshop
Coordinated dubbing needs
Writing and editing script copy

Soft Touch Medical 2003 2005
Delivery Technician Atlanta, GA
Customer care and client satisfaction support for healthcare facilities
Delivery and set-up of medical equipment in patient's home
Educated patient and/or caregiver on the safe use of delivered items
Understanding of DOT, HazMat, and JACHO guidelines
Equipment maintenance and troubleshooting
Inventory management
Clerical responsibilities

Transom Staffing 1998 - 2003
Shuttler Atlanta, GA
Operated vehicles for delivery on undefined routes in a punctual and trustworthy manner
Establishing and maintaining clear communications with management team to ensure a consistent,
superior level of customer service
Performed damage assessments and maintained vehicle cleanliness
Reported maintenance issues promptly
Maintained log book for deliveries, maintenance, damages and fuel charges

American Intercontinental University 2000 - 2001
Student Assistant Atlanta, GA
Devised unique solutions to studio technical issues
Conducted complex facility upgrades
Equipment and facility maintenance
Authored tutorials to create highly functional media
Co-authored facility usage policy
Handled administrative workload during supervisor transitions
Implemented inventory control systems

Cammunications 1999 - 2000
Content Aggregator Atlanta, GA
Provided a consolidated view of content in one browser display or desktop application
Updated client database by aggressively checking for new content and retrieving updates
Gathered, edited and disseminated web content for end-users
Initiating communications with new and existing clients