Inactive Customer Sales Inquiry

Dear _____ (name):

In the past I have valued your patronage. But despite the fact that e have
alays en!oyed a mutually pleasant and profita"le relationship# you have not
placed an order ith me in recent (time period). $m I responsi"le for something
said or done that offended or displeased you%
&lease let me 'no if anything is trou"ling you that I can rectify. (ust call on the
phone so e can tal'. I definitely respect your insight and good ill.

Cordially yours#

(name)