Self-assessment of communications

skills for Associates and BAs

Name:
Skill area Specifc skill and application
Assesssment
Rate yourself 1-5, with 5 as
strong; use N/A (not
applicable), if necessary.
Include comments as
appropriate
Writing Develops a coherent narrative fow
and uses language, format, and
transitions to fesh out a clear and
logical structure
Writes in a clear and readable style
Interviewing Develops and uses an interview
guide as a starting point for driving
to key issues/information
Listens and gathers relevant
information
Summarizes/synthesizes relevant
information from interview
Writes concise, well-organized
interview notes
Sends focused, relevant phonemail
and/or email messages
Structuring Can synthesize fndings from data
gathering into conclusions and
support them logically in
communications to team and clients
Can arrange thoughts in a logic
hierarchy and can create MECE
groupings; can identify faws in
logical arguments
Structuring,
cont.
Can structure sections of documents
or presentation packs with
guidance from EM/ED or other
experienced staf
Visual
Design
Can select the appropriate chart
form to convey chosen message
Designs accurate and complete
charts
Excludes extraneous material and
otherwise simplifes charts to
ensure clarity and legibility
Creates succinct text visuals
Presenting Delivers prepared presentations
with confdence; communicates
logically and in a manner that aids
understanding
Handles presentation
materials/equipment smoothly
Understands assigned material and
gives clear, well-reasoned answers
to questions
Holds ground in difcult situations;
suggests steps for resolving issues
Meeting
planning
and
facilitation
Makes substantive contributions to
team planning for meeting,
including objectives, process,
participants, roles, timing and
logistics
Helps identify and develop useful
supporting planning materials
Meeting
planning
and
facilitation,
cont.
Helps keep meetings moving
towards their desired outcomes
e.g., uses techniques for eliciting
and sustaining constructive
discussions; keeps meetings on
track and on time; ensures
collection of group comments;
draws implications; summarizes
and synthesizes group thinking as
meeting progresses
Demonstrates a collaborative
attitude and attends to to the
interpersonal elements of group
interaction
Ensures clear understanding by
participants of follow-through/next
steps plans