KIM TRANG HOANG

EDUCATION
The University of Texas at Dallas, GPA: 3.80
Bachelor of Science in Marketing
Bachelor of Science in Accounting

Expected 2015
Expected 2015

EMPLOYMENT
XSell Technologies, AT&T Sales Chat Representative (Intern)
Oct 2013 - present
o Assist customers in making purchases with AT&T: Direct customers in
navigating the website and provides them with information about the products
American Campus Society, Desk Assistant
Aug 2013 Oct 2013
o Assist new students in utilizing Residence Hall facilities
o Manage front desk, door access, guest check in.
DFW International Community Alliance, Media Coordinator
Jan 2013 May 2013
o Generate media sponsorship and coordinate community network
o Maintain the web page (3 million hit a month) using Dreamweaver
UT Dallas International Student Service (ISSO), Orientation Peer, TX
Dec 2012 - Jan 2013
o Assisted in three New International Student Orientations: Welcome new students,
presented UT Dallas resources for the new students
o Engaged new international students with UT Dallas social and academic life
Melia Hanoi Hotel, Guest Relation Officer (Trainee), Hanoi, Vietnam
July 2012
o Customer Service
o Provided tele-support communication for guests and visitors
LEADERSHIP AND ACTIVITIES
UT Dallas Vietnamese Student Association (VSA), VP External
Feb 2012 present
o Coordinate VSA By Night: a pageant/ talent show with performers from 6 universities
around Texas, attracts 1000 attendees and raises $2000 for charity
o Coordinate road trips, volunteer, fundraising, and intramural sports for 150 members
UT Dallas Student Leadership Program, Engaged Leader Certificate
o Attend on campus leadership events and network with future leaders

Aug 2012 present

UT Dallas International Management Society, Secretary

Dec 2011 Apr 2012
o Utilized electronic communication to promote organization events
o Recorded meeting minutes, managed member attendance, maintained calendar
o Coordinated events: assigned tasks, contacted sponsor, helped brainstorm

COMMUNITY SERIVCES
Customer Service: Annual Viva Volunteer, Hot Chocolate Run 5k/15k, I Heart UT Dallas Health
Awareness Fair 2011, DFW Hep B Free Screening Event 2011 and 2012.
Tutoring: Vietnamese Community Center: Assisted children 1st 12th grade with Math problems

SKILLS
Software: MS Word, Access, Excel, PowerPoint, QuickBooks, Eudora
Language skills: Chinese, Vietnamese

HONORS
UT Dallas Academic Achievement Scholarship (Present)
UT Dallas Davidson Honor Management Program (Present)
UT Dallas Deans List (2011 Fall, 2012 Fall, 2014 Spring)
UT Dallas Intramural Sports Champions Badminton Womens Single (Spring 2012)