Massicotte, Jenna

10000 GATE PARKWAY NORTH #1114 | JACKSONVILLE, FL 32246 | 2032061787 |

jennamassicotte@gmail.com
Objective: Acceptance into the UNF or FSCJ RN nursing program

Skills Summary:

Excellent interpersonal skills along with communication.

Over 6 years of retail and food service experience.

Outstanding Team Work skills and works well in confrontations and with others.

Skilled leader

Adapts to new tasks and concerns brought up in a short time.

Work Experience:
March 2013- Present

Hostess at J. Alexanders, 10296 Bistro Dr. Jacksonville FL.

Helps seats guests in a professional manner.

In charge of the hostesses.

Lead coordinator on busy nights.

Resolve customer and employees complaints and problems with a professional attitude.

Can handle controversial situations that may arise.

Cleans tables within less than 45 seconds to assure guests that we are a clean and busy restaurant.

March 2012- Present

Professional Cheerleader for the Jacksonville Jaguars at Everbank Field, Jacksonville, FL.

Maintains a professional attitude and appearance at all times.

Required to complete appearances within the yearly contract.

Speaks to young children on various topics.

Participates in fundraisers and volunteer work with the organization.

Required to attend 3 practices a week and perform on game day for the Jaguars.

February 2011- March 2013 Server and Bartender at Bold City Grill in the Sheraton Hotel, Jacksonville Fl.

Performed excellent customer service to guests in the restaurant in a quick and timely manner.

Made sure food was of exceptional quality to the guests liking.

Implemented consistent work ethic.

Performed closing duties which included counting money, locking the doors, and cleaning up
behind the bar.

Resolved any confrontation or complaints from guests professionally.

October 2009- January 2011 Model for Abercrombie & Fitch Retail store St.Johns Town Center, Jacksonville FL.

Greeted customers with a slogan of the month when they arrived in the store.

Professional attitude and an energetic personality.

Modeled clothes of that particular season.

Worked as checking out customers with their purchases.

Massicotte, Jenna

Counted money in the cash register.

Worked with other employees in a professional manner.

Handled complaints from customers with understanding and professionalism .

Volunteer Experience:
January 2014-April 2014

Sulzbacher Center Jacksonville Fl.

Prepared all lunch and dinner menu items and served the meals to the residents.

In charge of drink stations and making sure the residents were given the correct drink depending
on their condition.

Served meals to the mens section as well as the women, and family section.

Education:
Associates of Arts Degree 2011
Florida State College at Jacksonville, Jacksonville Fl.

Bachelor of Science in Nutrition and Dietetics

2015

University of North Florida, Jacksonville FL.

Membership:
2013- Present

Student Nutrition & Dietetic Association