INTERACTIONDATE CHANGEDATE

ALARMA AGENTE INTERNALTICKETID

TICKET
TROUBLETICKETSTATE
TICKET_SYNC
2014-06-12 11:26:29
NULL
7404\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
1
INC000000086547 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 11:51:25
NULL
7406\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
2
INC000000086556 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 11:51:38
NULL
7653\n Please 3
INC000000086557 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 12:16:25
NULL
7653\n Please 4
INC000000086569 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 12:16:39
2014-06-12 16:29:32
7405\n agt_MBA_NOKIA_3G_RNC_Ala
rmSiteExt
5
INC000000086570 OPENACTIVE
SYNCHRONIZED
2014-06-12 12:16:52
NULL
7401\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
6
INC000000086571 OPENACTIVE
SYNCHRONIZED
2014-06-12 12:17:06
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
7
INC000000086572 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 12:17:19
2014-06-12 12:19:23
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
8
INC000000086573 OPENACTIVE
SYNCHRONIZED
2014-06-12 12:17:33
2014-06-12 17:09:26
7653\n agt_MBA_NOKIA_3G_NODEB_T
ree4
9
INC000000086574 OPENACTIVE
AWAITING_SYNC
2014-06-12 12:17:46
NULL
7786\n agt_MBA_NOKIA_3G_NODEB_Tree5
10
INC000000086576 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 12:41:27
2014-06-12 13:59:14
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
11
INC000000086588 OPENACTIVE
SYNCHRONIZED
2014-06-12 12:41:40
NULL
7653\n agt_MBA_NOKIA_3G_NODEB_Tree4
12
INC000000086589 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:06:21
2014-06-12 16:29:25
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
13
INC000000086596 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:31:21
2014-06-12 13:10:54
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
14
INC000000086606 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:31:35
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
15
INC000000086607 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 13:18:25
2014-06-12 13:29:13
7651\n agt_MBA_NOKIA_3G_NODEB_T
ree3_2 16
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 13:18:25
NULL
7651\n agt_MBA_NOKIA_3G_NODEB_Tree3_2 17
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 13:31:48
NULL
7786\n agt_MBA_NOKIA_3G_NODEB_Tree5
18
INC000000086608 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 13:32:00
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
19
INC000000086609 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:32:13
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
20
INC000000086610 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:32:27
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
21
INC000000086611 OPENACTIVE
SYNCHRONIZED
2014-06-12 13:56:21
NULL
7653\n Please 22
INC000000086620 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 13:56:35
NULL
7405\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
23
INC000000086621 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 14:21:34
NULL
7772\n Please 24
INC000000086631 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 14:01:40
NULL
61022 agt_MBA_NOKIA_3G_Generic
25
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 14:46:27
NULL
7771\n Please 26
INC000000086646 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 15:11:27
2014-06-12 15:19:18
2399\n agt_MBA_NOKIA_3G_RNC_Tre
e5
27
INC000000086664 OPENACTIVE
SYNCHRONIZED
2014-06-12 15:11:40
2014-06-12 15:19:17
2399\n agt_MBA_NOKIA_3G_RNC_Tre
e5
28
INC000000086665 OPENACTIVE
SYNCHRONIZED
2014-06-12 15:11:53
2014-06-12 15:39:12
7786\n agt_MBA_NOKIA_3G_NODEB_T
ree5
29
INC000000086666 OPENACTIVE
SYNCHRONIZED

2014-06-12 15:36:30
2014-06-12 15:39:22
2878\n agt_MBA_NOKIA_3G_NODEB_T
ree6
30
INC000000086682 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 15:36:43
2014-06-12 16:19:38
2878\n agt_MBA_NOKIA_3G_NODEB_T
ree6
31
INC000000086683 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 15:36:56
NULL
7653\n Please 32
INC000000086684 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 16:01:42
NULL
7653\n Please 33
INC000000086706 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 15:41:47
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
34
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 15:41:48
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
35
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 15:43:47
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
36
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 15:43:47
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
37
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 16:01:55
NULL
7406\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
38
INC000000086707 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:02:08
2014-06-12 16:19:25
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
39
INC000000086708 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:02:22
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
40
INC000000086709 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 16:02:35
2014-06-12 16:19:23
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
41
INC000000086710 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:02:48
NULL
7406\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
42
INC000000086711 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 16:03:02
NULL
7653\n agt_MBA_NOKIA_3G_NODEB_Tree4
43
INC000000086712 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:26:54
2014-06-12 16:19:17
7653\n agt_MBA_NOKIA_3G_NODEB_T
ree4
44
INC000000086723 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:12:41
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
45
NULL
CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 16:27:07
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
46
INC000000086724 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:27:20
2014-06-12 16:33:27
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
47
INC000000086725 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:27:33
2014-06-12 16:42:00
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
48
INC000000086726 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:27:46
NULL
7653\n agt_MBA_NOKIA_3G_NODEB_Tree4
49
INC000000086727 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:27:59
NULL
7771\n Please 50
INC000000086729 CLOSED.S
OLVED SYNCHRONIZED
2014-06-12 16:28:12
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
51
INC000000086730 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:28:25
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
52
INC000000086731 CLOSED.CANCELLED
SYNCHRONIZED
2014-06-12 16:28:38
2014-06-12 16:59:32
2878\n agt_MBA_NOKIA_3G_NODEB_T
ree6
53
INC000000086732 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:28:51
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
54
INC000000086733 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:51:50
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
55
INC000000086736 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:52:03
2014-06-12 16:37:59
7653\n agt_MBA_NOKIA_3G_NODEB_T
ree4
56
INC000000086737 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:52:17
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
57
INC000000086738 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:52:31
NULL
7406\n agt_MBA_NOKIA_3G_RNC_AlarmSiteExt
58
INC000000086739 OPENACTIVE
SYNCHRONIZED
2014-06-12 16:52:45
2014-06-12 17:09:31
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
59
INC000000086740 OPENACTIVE
AWAITING_SYNC

2014-06-12 16:52:58
2014-06-12 17:09:32
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
60
INC000000086741 OPENACTIVE
AWAITING_SYNC
2014-06-12 16:53:12
2014-06-12 17:09:33
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
61
INC000000086742 OPENACTIVE
AWAITING_SYNC
2014-06-12 16:53:25
2014-06-12 17:09:34
7771\n agt_MBA_NOKIA_3G_NODEB_T
ree4
62
INC000000086743 OPENACTIVE
AWAITING_SYNC
2014-06-12 16:53:37
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
63
INC000000086744 OPENACTIVE
SYNCHRONIZED
2014-06-12 17:08:05
NULL
2878\n agt_MBA_NOKIA_3G_NODEB_Tree6
64
INC000000086750 OPENACTIVE
SYNCHRONIZED
2014-06-12 17:08:18
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
65
INC000000086751 OPENACTIVE
SYNCHRONIZED
2014-06-12 17:08:31
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
66
INC000000086752 OPENACTIVE
SYNCHRONIZED
2014-06-12 17:08:44
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
67
INC000000086753 OPENACTIVE
SYNCHRONIZED
2014-06-12 17:08:58
NULL
7771\n agt_MBA_NOKIA_3G_NODEB_Tree4
68
INC000000086755 OPENACTIVE
SYNCHRONIZED