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Axis Bank Financial Overview of Axis Bank Comparative Study of Current Account and Saving Acc
Axis Bank Financial Overview of Axis Bank Comparative Study of Current Account and Saving Acc
CERTIFICATE OF ORIGIN
This is to certify that
and supervision of
The period for which she was on training was for 6 weeks, starting from report has
the requisite standard for the partial fulfillment the . To the best of our knowledge no
part of this report has been reproduced from any other report and the contents are
based on original research.
ACKNOWLEDGEMENT
The satisfaction and euphoria that accompany the successful completion of any task
remains incomplete without mentioning the people who make it possible. These are
the people whose constant guidance in several aspects of this report has made my
work successful. I feel delighted to express a few words of gratitude and response to
all those distinguished personalities who have guided and inspired me for the
successful completion of this report.
I deeply indebted to
project under his guidance. I express my sincere gratitude for the continuous guidance
and encouragement that he has provided me to carry out the project work.
I have gratification in expressing my sincere thanks to
providing the necessary advice and support during the course of this work.
Last, but not the least certainly, I pay sincere thanks to my family members and to all
my friends who have helped me directly or indirectly during the completion of work.
DIRECTORS CERTIFICATE
3
Ex-Director
Prof. R. K. Verma
AIT School OF Management
Greater Noida
STUDENT DECLARATION
I am RAUSHAN AJIT student of APEEJAY Institute of Technology,
School of Management, Course PGDM (Banking & Finance), declare
that the project report titled Financial overview of Axis Bank and
comparative study of current account and saving account with other
banks is a genuine research work undertaken by me and it has not been
published anywhere earlier.
Date:
26/08/10
Place: GREATER NOIDA
RAUSHAN AJIT
TABLE OF CONTENTS
CHAPTER NO.
SUBJECT
PAGE NO.
Executive Summary
Introduction
2.1 objectives
Literature Review
Analysis
5.1 Savings Account at AXIS Bank
5.2 Current Account at AXIS Bank
5.3 Fixed deposit at AXIS Bank
Recommendations
Conclusion
Bibliography
10
Annexure-1
Income Statement
Annexure-2
Cash Flow Statement
Annexure-3
11
Balance Sheet
Case Study
12
Synopsis
EXECUTIVE SUMMARY
The banking sector in India has become very much competitive in last few years with
the increasing growth of private and public sector banks. Day by day the competition
is most stringent and crucial.
I undertook training in AXIS bank limited for profiling to understanding the banking
operation and services provided by axis bank.
This project is basically being formulated to make a comparison of the current
account, saving account ,FD facilities being provided by the different banks, like
ICICI,HDFC, YES BANK leveling with the presence of AXIS BANK. The market
needs are continuously changing and so are the needs of the current account & saving
account holders. So this project also represents the basic facilities being provided by
the covered banks and helps the required people to make their decisions while
choosing a bank for their current accounts, saving account & FD.
This study evolves a attempt to bring forward the various facilities being provided by
the top privatized banks as for the current account& saving account holders. Also the
significance of AXIS BANK has been brought forward in the report.
AXIS bank was established in and is working with larger assets side in private sector
banks. The quality of service is best among competitor.
Axis Bank is one of the fastest growing banks in the country and has an extremely
competitive and profitable banking franchise evidenced by:
Comprehensive portfolio of banking services including Corporate Credit, Retail
Banking, Business Banking, Capital Markets, Treasury and International Banking.
The major backup of any nation are the industrialists of the same and the prior to them
is the facility of the current accounts and customer of banks which open saving
account. Hence the facilities equipped in current accounts & saving account is always
a task for research.
The key learning that I learnt was the fact that I saw the real corporate world. What is
the pressure that each employee faces each day. I was working in a professional
working environment with professional working people. This was my real learning.
Apart from that I worked on real projects, learned how banks gives current account,
7
INTRODUCTION
The corporate and the business world is always the back bone of any nation. So the
banking sector has always given its best to provide the same with the best available
services to make the purpose futile. Hereby in this report a comparison has been
made to bring forward the services being provided by various banks as related to the
current account, saving account.
OBJECTIVES:
LITERATURE REVIEW
Saving account: A safe place to let the money flourish
Not long ago there were lesser number of banks in the country and the banking
services were also restricted to certain areas only. Usually, it used to take a huge
amount of time to make a single financial dealing. However, the situation has changed
in a better way after the stepping in of private and foreign banks in the country.
Nowadays, banking companies are chasing a customer-oriented approach, so as to
fulfill the needs of their consumers and to maintain that have also rolled-out several
new
products
and
services.
But it is the saving account, which the people of the country always depend upon. It is
the most beneficial investment instrument to place deposit money and earn interest.
The excellent aspect of this bank account is that it earns interest for the accountholder. It is something like an investment, where the person invests his/her earnings
and gains interest as a return gift. However, the interest rates are not too good in the
opinion of many of the clients across the country since, they change from bank to
bank.
Savings accounts services are offered by virtually every the banks in the nation, but
the State Bank of India comes out to be at the top among the best popular alternatives
available in the market, while Punjab National Bank and ICICI Bank are other
favorite
public
and
private
banking
organizations
in
India.
Going back to saving accounts again, SBI provides two types of saving accounts
which are saving account and saving plus account. Former account is for the
consumers who are looking forward to save for future monetary requirements,
whereas another bank account provides the advantage of saving account along with
term
deposit
account.
10
Current Account
The current account is one of the two primary components of the balance of
payments, the other being the capital account. It is the sum of the balance of trade
(exports minus imports of goods and services), net factor income (such as interest and
dividends) and net transfer payments (such as foreign aid).
The current account balance is one of two major measures of the nature of a country's
foreign trade (the other being the net capital outflow). A current account surplus
increases a country's net foreign assets by the corresponding amount, and a current
account deficit does the reverse. Both government and private payments are included
in the calculation. It is called the current account because goods and services are
generally consumed in the current period.
Saving Account V/s Current Account
Savings Bank Account:
These bank accounts are maintained by private individuals as well as retail financial
institutions. The amount saved earns interest and is subject to the issue of checks, only
if there is a clause permitting the same in the regulations supervising the transactions
of the bank in question. The Savings Account enables the customers to repeatedly
save liquid assets and subsequently earn monetary return in the form of interest.
Savings Accounts are now offered by most credit unions, commercial banks, loan
associations and mutual savings banks. The account has little or no scope to obtain
additional funds, but the money set aside and interest earned may be accessed via any
ATM or bank branch. These accounts also come with a debit card facility to enable
quick transference of funds. A Savings Account makes it mandatory to maintain a
certain amount of fund-balance for a minimum period of time. There are no
11
12
Benefits of FDs
Fixed deposit offer better returns than saving accounts to depositors. Moreover, there
are several forms of fixed deposits such as recurring deposits where depositors pay a
fixed amount at regular intervals and get back the amount with accumulated interest at
the end of the prescribed period.
1. You can avail loans up to 85% of the principal amount at a reasonable interest
rate.
2. Variable deposit periods ranging from 6 months to 120 months
3. You generally get interest once in 6 months
Downsides of FDs
Though FDs give depositors a fixed return on their investments, there are certain
drawbacks of FDs.
1. FDs are not so liquid i.e. it cannot be withdrawn before it expires. However, there
is a
provision to cancel FDs which invites a penalty of 1-2% depending upon the
bank.
2. Interest earned after FD maturity is taxable.
13
INDUSTRY PROFILE
INDIAN BANKING SYSTEM
STATE
PUBLC
SECTOR
BANK
COMMERCIAL BANK
FOREIGN
BANK
OTHER
NATIONAL
BANK
SCHEDULED BANK
CO-OPERATIVE
REGIONAL
RURAL
BANK
URBAN
PRIVATE
SECTOR
BANK
OLD
STATE
BANK
OF INDIA
14
NEW
HISTORY OF BANK
The first bank in India, though conservative, was established in 1786. the journey of
Indian Banking System can be segregated into three distinct phases.
The East India Company established Bank of Bengal (1809), Bank of Bombay
(1840) and Bank of Madras (1843) as independent units and called it
Presidency Banks.
These three banks were amalgamated in 1920 and Imperial Bank of India was
established which started as private shareholders banks.
In 1865 Allahabad Bank was established and first time exclusively by Indians,
Punjab National Bank Ltd. was set up in 1894 with headquarters at Lahore.
Between 1906 and 1913, Bank of India, Central Bank of India, Bank
of Baroda, Canara Bank, Indian Bank, and Bank of Mysore were set up.
During the first phase the growth was very slow Banks also experienced
periodic failures between 1913 and 1948.
There were approximately 1100 banks, mostly small. the Government of India
came up with The Banking Companies Act, 1949 which was later changed to
15
Banking Regulation Act 1949 as per amending Act of 1965 (Act No. 23 of
1965).
Reserve Bank of India was vested with extensive powers for the supervision of
banking in India as the Central Banking Authority.
16
PHASE- 2
It formed State Bank of India to act as the principal agent of RBI 7 Banks
formed subsidiary of State Bank of India were nationalised.
It was the effort of the then Prime Minister of India, Mrs. Indira Gandhi. 14
major commercial banks in the country was nationalised.
The branches of the public sector bank India rose to approximately 800% in
deposits and advances took a huge jump by 11,000%.
PHASE- 3
This phase has introduced many more products and facilities in the banking
sector in its reforms measure.
The country is flooded with foreign banks and their ATM stations.
17
UCO Bank
Union Bank of India
United Bank of India s
Vijaya Bank
19
IndusInd Bank
ING Vysya Bank
Jammu & Kashmir Bank
Karnataka Bank
Karur Vysya Bank
Kotak Mahindra Bank
SBI Commercial and International Bank
South Indian Bank
United Western Bank
UTI Bank
YES Bank
GROWTH TRENDS
The Indian banking market is growing at an astonishing rate, with assets expected to
reach US$1 trillion by 2010. An expanding economy, middle class, and technological
innovations are all contributing to this growth. The countrys middle class accounts
for over 320 million people. In correlation with the growth of the economy, rising
income levels, increased standard of living, and affordability of banking products are
promising factors for continued expansion. The Indian banking Industry is in the
middle of an IT revolution, focusing on the expansion of retail and rural banking.
Players are becoming increasingly customer-centric in their A approach, which has
resulted in innovative methods of offering new banking products and services. Banks
are now realizing the importance of being a big player and are beginning to focus
their attention on mergers and acquisitions to take advantage of economies of scale
and/or comply with Basel II
regulation. Indian banking industry assets are expected to reach US$1 trillion by
2010 and are poised to receive a greater infusion of foreign capital, says Prathima
Rajan, analyst in Celent's banking group and author of the report. The banking
industry should focus on having a small number of large players that can compete
globally rather than having a large number of fragmented players."
20
Policy makers have made some notable changes in policy and regulation to
help strengthen the sector. These changes include strengthening prudential
norms, enhancing the payments system and integrating regulations between
commercial and co-operative banks.
Bank lending has been a significant driver of GDP growth and employment.
Extensive reach: the vast networking & growing number of branches & ATMs.
Indian banking system has reached even to the remote corners of the country.
The government's regular policy for Indian bank since 1969 has paid rich
dividends with the nationalization of 14 major private banks of India.
In terms of quality of assets and capital adequacy, Indian banks are considered
to have clean, strong and transparent balance sheets relative to other banks in
comparable economies in its region.
Foreign banks will have the opportunity to own up to 74 per cent of Indian
private sector banks and 20 per cent of government owned banks.
21
WEAKNESS
Old private sector banks also have the need to fundamentally strengthen skill
levels.
Refusal to dilute stake in PSU banks: The government has refused to dilute its
stake in PSU banks below 51% thus choking the headroom available to these
banks for raining equity capital.
OPPORTUNITY
22
Banks will no longer enjoy windfall treasury gains that the decade-long
secular decline in interest rates provided. This will expose the weaker banks.
With increased interest in India, competition from foreign banks will only
intensify.
Given the demographic shifts resulting from changes in age profile and
household income, consumers will increasingly demand enhanced institutional
capabilities and service levels from banks.
New private banks could reach the next level of their growth in the Indian
banking sector by continuing to innovate and develop differentiated business
models to profitably serve segments like the rural/low income and
affluent/HNI segments; actively adopting acquisitions as a means to grow and
reaching the next level of performance in their service platforms. Attracting,
developing and retaining more leadership capacity
reach in rural India for the private sector and foreign banks.
With the growth in the Indian economy expected to be strong for quite some
time-especially in its services sector-the demand for banking services,
especially retail banking, mortgages and investment services are expected to
be strong.
the Reserve Bank of India (RBI) has approved a proposal from the
government to amend the Banking Regulation Act to permit banks to trade in
commodities and commodity derivatives.
23
Liberalization of ECB norms: The government also liberalized the ECB norms
to permit financial sector entities engaged in infrastructure funding to raise
ECBs. This enabled banks and financial institutions, which were earlier not
permitted to raise such funds, explore this route for raising cheaper funds in
the overseas markets.
Hybrid capital: In an attempt to relieve banks of their capital crunch, the RBI
has allowed them to raise perpetual bonds and other hybrid capital securities to
shore up their capital. If the new instruments find takers, it would help PSU
banks, left with little headroom for raising equity. Significantly, FII and NRI
investment limits in these securities have been fixed at 49%, compared to 20%
foreign equity holding allowed in PSU banks.
THREATS
Threat of stability of the system: failure of some weak banks has often
threatened the stability of the system.
Increase in the number of foreign players would pose a threat to the PSB as
well as the private players.
24
COMPANY PROFILE
Axis Bank was the first new generation private sector bank to be established in
India under the overall reform programme initiated by the Government of
India in1991, under which nine new banking licenses were granted.
The Bank was promoted by Unit Trust of India, the largest mutual fund in
India, holding 87% of the equity. Life Insurance Corporation of India (LIC),
General Insurance Corporation Ltd and its four subsidiaries who were the copromoters held the balance 13%. The Bank started its operations in 1994.
Axis Banks first capital raising post inception was in 1998 through a public
offering of primary shares and in subsequent years through equity allotment to
a few other investors like CDC. Citicorp Banking Corporation, Bahrain, Karur
Vysya Bank and Chrys Capital leading to a dilution in UTIs shareholding in
the Bank. Further dilution of Promotors shareholding happened during Q4
ended of 2004, when the Bank raised US$ 239.30 Million of Capital through a
GDR issue.The Bank today is capitalized to the extent of Rs. 358.56 crores
with the public holding (other than promoters) at 57.60%.
The Bank's Registered Office is at Ahmedabad and its Central Office is
located at Mumbai. Presently, the Bank has a very wide network of more than
701 branch offices and Extension Counters. The Bank has a network of over
2854 ATMs providing 24 hrs a day banking convenience to its customers. This
is one of the largest ATM networks in the country.
The Bank has strengths in both retail and corporate banking and is committed
to adopting the best industry practices internationally in order to achieve
excellence.
25
2005
UTI Bank enters into a bancassurance partnership with Bajaj Allianz General
for selling general insurance products through its branch network
.UTI Bank launches its first Satellite Retail Assets Centre (SRAC) in
Karnataka at Mangalore.
2006
UTI Bank unveils priority banking lounge
26
UTI Bank launches operations of UBL Sales, its Sales Subsidiary -Inaugurates
its first office in Bengaluru
UTI Bank Business Gold Debit Card MasterCard Launched Designed for
business related spending by SMEs and self employed professionals
2007
AXIS Bank Ltd has informed that Fitch Ratings on December 14, 2007, has
upgraded the Bank's National Long-term rating to 'AAA(ind)' from 'AA+
(ind)'.
Company name has been changed from UTI Bank Ltd toAxis Bank Ltd.
2008
Axis Bank launches Platinum Credit Card, India's first EMV chip based card
Axis Bank set up its branch at Ilanji at Meenakshi Nagar on the CoutralamMadurai road on April 16.
2009
Axis Bank today said its board has recommended the appointment of Shikha
Sharma, currently chief of ICICI group's life insurance business, as its next
managing director and CEO.
Axis Bank has set up a new branch at Perumbavoor. The bank has a network
of 832 branches along with 8 extension counters and 3622 ATMs across the
country.
Axis Bank opened the new branch at Irinjalakuda while it has a network of
892 branches, 8 extension counters and 3,806 ATMs across the country.
27
Core Values
Apart from this the bank is also into insurance, investment banking, mortgage
financing, credit cards, and depository services amongst others.
28
of
the
Specified
27.72%
10.49%
5.50%
42.32%
Others
13.97%
Over the last five years, the CAGR for loan growth for the banking industry
has been 25-26 per cent; for Axis Bank it has been above 40 per cent.
Nonetheless, the bank is still expected to grow its loan portfolio at 1.5-1.7x the
industry average.
In FY10 they are expected to grow at the rate of 27-28 per cent and in FY11 at
25 per cent.
For the banking industry as a whole, the loan book is expected to grow at 18
per cent in FY10 and 16 per cent in FY11.
Thus, Axis Banks fast pace of growth is expected to sustain over the next couple of
years.
29
30
6) Late night ATM services: AXIS bank provides late night ATM services to the
customers. The ATM centers of AXIS bank works even after 11:00pm. at night in
certain branches.
WEEKNESSES:
1) High Bank Service Charges: AXIS bank charges highly to customers
for the
services provided by them when compared to other bank & that is why it is only in
the reach of higher class of society.
2) Less Credit Period: AXIS bank provides credit facilities but only upto
limited
period. Even when the credit period is not over it sends reminder letters to the
customers which may annoy them.
OPPORTUNITIES:
1) Bank Insurance services: AXIS bank also provide insurance services. That
means the bank can have a tie-up with a insurance company. The bank will advertise
& promote the different policies introduced by the insurance company & convince
their customers to buy insurance policies.
2) Increase in percentage of Returns on increase: AXIS bank also provide higher
returns on deposits in comparison of the present situation. This will also upto large
extent help the bank earn profits & popularity.
3) Recruit professionally guided students: Bank & Insurance is a special non-aid
course where the students specialize in the functioning & services of the bank & also
are knowledge about various tax policies. The bank can recruit these students through
tie-ups with colleges. Such students will surely prove as an asset to the bank.
31
4) Associate with social cause: The bank can also associate itself with social causes
like providing relief aid patients, funding towards natural calamities. But this falls in
the 4th quadrant so the bank should neglect it.
THREATS:
1) Competition: AXIS Bank is facing tight competition locally as well as
internationally. Bank like ICICI, CITI Bank, HSBC, ABM, Standered Chartered,
HDFC also provide equivalent facilities like AXIS do and also AXIS do not have
consistency in its international operation.
2) Net Services: AXIS Bank provides all kind of services on-line. There can be easy
access to the e-mail ids of the customers through wrong people. The confidential
information of the customers can be leaked easily through the e-mail ids.
3) Decentralized Management: Each branch manager is given the authority of
taking decisions in their respective branches. The decisions made by different
managers are diverse and any one wrong decision can laid to heavy losses to the bank.
4) No Proper Facilities To Uneducated customers: AXIS Bank provides all services
through electronic computerized machines. This creates problems to the less educated
people. But this threat falls in the 4th quadrant so its negligible. The company can
avoid this threat.
32
Mar 07
58,785.60
36,876.48
281.63
3,402.21
120.80
4,560.40
2,993.32
expenditure
Net profit
659.03
Net NPAs
0.61%
Total Assets
73,257.21
Return
on
1.10%
Assets
Mar 08
87,626.22
59,661.14
357.71
8,770.69
245.19
7,005.32
Mar 09
117,374.11
81,556.77
359.01
10,214.80
284.53
10,835.49
4,419.96
7,149.27
1,071.03
0.36%
109,577.84
1,815.36
0.35%
147,722.06
1.24%
1.44%
Source: www.axisbank.com
33
Source: www.axisbank.com
CARDS BUSINESS
Cards fee income (FY09 FY08)
Issuance:
1st Indian bank to launch travel currency cards in 9 currencies US$, Euro,
GBP, AUD.
34
Source: www.axisbank.com
COMPOSITION OF RETAIL ASSETS
Product wise composition of retail assets portfolio (March, 09)
Source: www.axisbank.com
35
Mar 09
Treasury
20,290.71
Corporate /wholesale7280.14
banking
Retail banking
6675.51
Other
business
banking(5.40)
Source: www.axisbank.com
NETWORK
Increasing Reach
36
Source: www.axisbank.com
A unique product that has changed the way money is sent across borders.
Available as a delivery mode for remittances made through the Web Portal
www.Remit2India.com.
To send money from an AXIS Bank account to any of the VISA Cards issued
in India
To pay VISA credit card bills by giving the card number and making a direct
payment
The service has been enabled through all Axis banks ATMs and i-Connect
(Internet Banking)
Offers clear authentication of debit and credit payments combined with easy
fraud detection.
The chip cannot be duplicated, ruling out counterfeiting and skimming. This
makes your card safer and secure than any other card in India.
38
Access through more than 1000 branches and over 4055 ATMs (as on 31st
March 2010)
Documentation:
Photo identity proof like PAN card, Passport, Driving License or Voters card
Proof of residence like recent utility bill or bank account/credit card statement,
and-
Latest paid Post-paid mobile bill with a minimum bill payment of Rs. 1000/-.
The amount paid should not include any late payment fee or outstanding
payments of previous months
Minimum Net Salary of Rs. 20,000/- or other bank account statement (non
Axis Bank) with minimum average balance of Rs 25,000/-. The latest
statement should be for a minimum period of three months.
Customer Loyalty Card (any of the renowned retail chains like Pantaloons,
Life Style, Shoppers Stop, Globus, Westside only). Local retail chains (like
Spencer, Big Bazar and any other) offering a loyalty card would not be
permissible for the time being.
39
Minimum Landline Bill payment of Rs. 1500 in the name of the prospective
customer
Latest Income Tax return with paid tax of minimum Rs 1.5 lac
The Krishi Savings Account entitles you to an International Master Debit Card
with which you can access your account anytime through the Axis Bank ATM
network free of cost. This card comes with:
Anywhere Banking:
Being a Krishi account holder, you are entitled to access our wide network of
more than 700 branches and 3000 ATMs across 440 cities. You can now easily
carry out your transactions through any of the branches or ATMs.
Your Krishi Savings Account comes with the At-Par Cheque facility. This
facility enables you to encash the cheques as local instruments at any of the
440 centres where the Bank has its presence, at no extra cost. Moreover, you
can also issue cheques at other centers upto the limit of Rs 50,000.
Documentation:
For the purpose of address proof and identity proof obtaining a single
document with photo identity and address (like election identity card) will
suffice, provided the address mentioned in the document is the same as the
present place of residence of the customer.
40
The document should contain the name, photograph, residential address and
the approximate period of residence by the customer at the given address.
The letter should not be more than one month old and the public official /
government servant should affix his rubber stamp and signature on the letter.
The letter should have a provision for further certification by the public
official / government servant wherever the address of the customer is being
changed.
Krishi Savings Account should be opened only for farmers. Hence the
customers are required to submit a document supporting his/her occupation.
This document can be any of the following:
Land document
At Par Cheque Book as an Easy Access Savings Account Holder, you will
receive the "At-par" cheque book. You can encash these cheques as local
cheques at any of the 257 centers where the bank has a presence, at no extra
cost. Drafts are now history.
Anywhere Banking You can transact through any of our branch offices all of
which are interconnected for your banking convenience. Transactions like cash
41
deposits, cash withdrawal, transfers and clearing deposits can all be carried out
wherever you happen to be.
The Tele banking service provides you instant access to your savings account.
It offers you a wide range of services over the phone such as Account
Information, Balance Inquiry, Transaction Details, Status of your Cheque
(available only during branch business hours) and even Statement of Account
on Fax
iConnect The idea of "your Bank on your desktop" is now a reality with
iConnect. You can lookup the status of your savings account, request your new
cheque book, undertake a range of financial transactions, avail financial
advisory services, get information on mutual funds and shop online by just
clicking the mouse.
Mobile Banking Mobile Banking enables you to bank with us through your
mobile phone irrespective of where you are. Avail facilities like balance
inquiry, debit or credit alerts, last three transaction details and cheque status.
Quarterly Interest Every quarter, interest would be credited at the rate of 3.5%
per annum in your account
42
There could be an instance when at 3 am you could require cash. With our
round-the-clock access you can withdraw cash up to Rs. 40,000 per day,
deposit cash/cheques, transfer funds, print a mini statement and pay
insurance premiums (LIC), all through our ATM channel which is one of
the largest ATM networks in the country.
Anywhere Banking:
Imagine being in an unknown city and still having complete access to all
your transaction needs. As a customer of the bank, you are in control and
not restricted to the branch. So even if you are travelling, you can access
your account easily from any of the 700 plus Axis Bank offices spread
over 400 cities across the country.
Your cheque will be treated as a local cheque within the vast Axis Bank
network of over 700 offices across 400 cities in India. Now no more
running around to get a Demand Draft issued.
iConnect:
The Complete online banking experience: Its the age of Wi-Fi. All your
banking needs should be on your fingertips, with our i-connect you can
check your account status, transfer funds, place online request for a new
cheque book and many more features without even having to visit an Axis
Bank branch.
Our Financial Advisor will assist you with your financial planning and
help you to earn maximum returns on your savings.
43
Just live the feeling of walking into a store and getting amazing discounts
not available to others. As you are a valued customer for us, we shall
endeavour to provide you with discounts at various outlets, periodically.
All you have to do is use your new Smart Privilege Debit Card and avail of
discounts at these outlets. Details of such tie-ups will be sent to you on a
regular basis.
Eligibility Criteria:
Free International Debit-cum-ATM Card for the primary & Joint holder. The
account can be opened jointly only with spouse.
Personal Accident Insurance Cover of Rs. 2 lakhs [To keep your personal
accident insurance cover activated, you should have made a purchase
transaction in 365 days prior to the day of the incident & should have
maintained an average quarterly balance of Rs 5,000 (urban & metropolitan
branches) or Rs 2,500 (rural & semi-urban branches) as the case may be in the
two quarters before the date of the incident.]*
44
Eligibility:
All employees of central government and civil ministries who are covered
under the Central Government Civil Pension Scheme operated by Central
Pension Accounting Office, Department of Expenditure and Ministry of
Finance.
All employees of Armed Force (Army, Navy & Air Force) under Ministry of
Defence who are covered under the Defence Pension Scheme operated by
Pension Sanctioning Authority/Defence Unit.
45
FEATURES
NO. OF PRODUCTS
AXIS BANK
YES BANK
six: zero balance saving a/c, Two: silver
krishi saving a/c,
account,
saving
gold
savings
quarterly
balance
for
silver
account
and
a/c,
nil
for
Statement of account
ATM usage
for).
Unlimited free .
banks in India.
Rs.149 for silver savings
account,
free
savings account.
46
for
gold
D.D.
Rs.50
for
amt
50,000
Upto 50,000 is Rs 50
Above
Branch transaction
50,000
Rs and
10
free
for
gold
2.50/1000
savings account, per year
3 transactions per quarter nil 5 transactions for savings
for zero balance a/c, beyond account and 10 transactions
3 transaction Rs 100 per for gold savings account
transaction for zero balance are free per year
a/c, cheque book charges Rs
5 per cheque leaf for zero
balance a/c, no such charges
Balance enquiry
47
Free
INTERPRETATION:
Axis bank provides various kinds of saving bank account as compare to yes
bank which is showing that axis bank has segmented its market more
strategically.
Terms and condition are quite simple and reasonable to all its customers in
case of axis bank then to yes bank.
Axis bank is providing various kinds of saving bank account facilities to its
customers. so, its services rates are quite higher in comparison to yes bank.
Axis bank charge Rs 95 for issuing a regular debit card for its all saving
account holders which is almost half of the issuing charges of Yes bank to its
saving bank account holders.
DD & PO commission rates of axis bank are bit higher as to Yes bank.
48
FEATURES
NO. OF PRODUCTS
AXIS BANK
ICICI BANK
six: zero balance saving a/c, Three: category A, B and
krishi saving a/c,
C.
quarterly
account Nil for zero balance, 1000 Rs.5000 for A, Rs.2000 for
balance
a/c,
nil
for
charges 500 per annum for and Rs.100 per qtr for C.
zero balance a/c, 750 for all
Statement of account
ATM usage
Unlimited free .
e-statement
month.
Rs.20/month
for
per
cash
banks.
Rs.99 per annum for all the
products.
49
D.D.
Rs.50
for
amt
up
50,000
3 transactions per quarter nil Rs.2.50/
for zero balance a/c, beyond thousand,
3 transaction Rs 100 per min
of
subject
to
Rs.30
Balance enquiry
of 25 leaves.
Rs.10 with partner banks &
Free
50
INTERPRETATION:
ICICI bank saving bank account categorization is quite simple to understand
from a view point of costumer as to axis bank.
Quarterly saving bank account charges are quite similar in both the banks,
only difference of account holder categorization is the point of difference here.
For category C account holders, ICICI BANK is charging very nominal
maintenance fee from its customers, but in AXIS bank no such thing is done
for its customers.
By analyzing the two banks DD and PO rates, charges under axis bank are
higher than to ICICI bank.
ATM usage is unlimited free under axis bank, but Rs. 20 for normal customers
and Rs. 60 for non bank account holders is charged by ICICI bank.
51
FEATURES
NO. OF PRODUCTS
AXIS BANK
HDFC BANK
six: zero balance saving a/c, Three products:
krishi saving a/c,
regular,
have
taken
comparative
a/c,
nil
for
Statement of account
ATM usage
from
branch.
for).
Unlimited free .
post
First 4 withdrawals free of
cost from any cirrus network
D.D.
Rs.50
for
amt
up
ATM
Rs.100 plus taxes
1000 for amt greater than Rs. 2.50 per 1000 or part
50,000
Above
Branch transaction
50,000
is
Rs
2.50/1000
3 transactions per quarter nil Free 3 free in the qtr & Rs.
for zero balance a/c, beyond 60 per additional transaction
3 transaction Rs 100 per on non-maintenance of Min
transaction for zero balance balance
(cash
quarter Rs 50
Free
Free
INTERPRETATION:
Here also AXIS bank saving account services are more than to HDFC saving
bank account services.
53
AQB is same for various saving bank account holders under HDFC bank, and
different AQB for different saving account holders is required under AXIS
bank.
Non maintenance account charges are also kept same under HDFC bank
account, and different charges for different account holders are set under AXIS
bank.
AXIS bank is providing unlimited free ATM usage, and only first four
withdrawals are free under HDFC bank.
DD and PO charges are higher under HDFC bank then AXIS bank.
HDFC bank charges Rs.60 extra after first 3 bank transactions made by the
customers, charges are differently set as per to different account holders by
AXIS bank.
54
350
300
250
200
150
100
50
2003 2 004 2005 2006
2007
2 008 2009
Years
2003
2004
2005
2006
2007
2008
2009
CASA RATIO
15.5%
23%
24.5%
22.7%
21.8%
26.1%
28.7%
BRANCHES
446
469
562
614
755
1262
1419
Source: www.icici.com
%
60.0
55.0
50.0
45.0
40.0
3QFY08 4QFY08 1QFY09 2QFY09 3QFY09 4QFY09 1QFY10 2QFY10 3QFY10 4QFY10
Source: www.hdfc.com
55
Source: www.axisbank.com
56
Our Current Account allows you to bank from all our branches and extension
counters. You can deposit cash, withdraw cash, deposit cheques, and issue 'atpar' cheques at any of our branches. So bank at your own convenience.
You can transfer funds instantly between any of our branches. Funds transfers
can be effected online, right from your desktop, through our internet banking
services.
Internet Banking:
Axis Bank presents Corporate iConnect - a unique NetBanking platform for its
current account customers. Available with multiple user IDs, depending on
your needs. Access your account at any time form anywhere. You can transfer
funds to your own accounts or to third party accounts within Axis Bank &
Inter Bank covering over 25,000 branches of various banks.
Corporate
another. You can also execute bulk payments like salary and commission
across Axis Bank network, right from your desktop.
At-Par (Multicity) Cheque book:
Enjoy the benefits of multicity cheque book with Axis Bank's current
accounts. You can issue cheques payable at par at all our branches across the
country. Your cheques will be treated as local cheques at more than 375
locations as on January 31, 2008.
With every Current Account (for proprietary and partnership concerns), you
can avail upto 2 ATM cum Debit cards, which allow you round the clock
access to your account from any of all our ATMs all over the country. You can
withdraw upto Rs 40,000 a day.
Mobile Banking:
Mobile Banking will enable you to bank with us through your mobile phone
irrespective of where you are.
Phone Banking:
Phone banking or Tele-banking service can help you access your account from
your telephone anytime you want.
58
Issue cheques payable at par at any of our branches / outlets, presently over
800 across the country.
Deposit cash upto Rs. 50,000 per day at a remote branch for instant credit into
your account.
Deposit cheques at any Axis Bank branch and get the credit into your account.
Demand Drafts:
Avail Demand Drafts at very nominal charges drawn on any of our branches
and a wide network of correspondent bank locations.
Mobile Alerts
59
Issue cheques payable at par at any of our branches / outlets, presently over
800 across the country.
This facility is free for 10 transactions and upto Rs 15 lacs per month and at
nominal charges beyond free limit.
Pay Orders:
Deposit cash upto Rs. 75,000 per day at a remote branch for instant credit into
your account.
Demand Drafts:
Free 10 Demand Drafts upto Rs 3 lacs per month on Axis Bank locations.
Mobile Alerts
Phone Banking
Corporate iConnect
Higher free home branch cash deposit limit upto Rs. 1.5 cr. per month
Maintain the required half yearly average balance and enjoy free non - home
branch cash deposit upto Rs. 2 lacs per day
Maintain your required half yearly average balance and enjoy the benefits of
free RTGS / NEFT facility all through.
Avail the facility of free demand drafts on Non Axis Bank locations upto a
certain limit.
Free International Business Gold Debit Card / Gold Plus Credit Card:
61
Get free International Business Gold Debit Card / Gold Plus Credit Card to
enjoy a host of benefits.
FEATURES
Number of products
AXIS
Three: normal,
HDFC
business Four: plus, trade, premium,
advantage, club 50
and regular
:Rs. 10000 for metro/ urban Rs.100000
branches &
for
plus,
Rs. 5000 for semi urban/rural for premium, & Rs.10000 for
branches for normal
regular
for
business
advantage.
: Rs 50lacs for metro/urban
&
Rs
25lacs
for
semi
Fee for non maintenance of ;Rs. 400 for both metro & Rs.600 for plus, Rs.1200 for
AQB
than
10lacs
for
metro/urban
: Rs 5000 per 6 month if
balance is b/w 5lacs to
10lacs
&
Rs
10000
is
rural.
Free (physical or e-mail)
books;
300
are free than upto 50 per leaves free pm for plus, 200
month Rs 2/leaf & b/w 51 to leaves free pm for trade, 100
250 Rs 5/leaf & above 251 leaves free pm for premium
Rs 8/leaf
other banks
Issue of international debit Free for 1st year, Rs.150 there Free for first year
card
after, for club 50 free
Transfer from one account Free for all
to other (intercity)
D.D/P.O.
Above
50
transaction charges Rs 50
30 transactions, charges @
Business abvantage:
Balance enquiry
per
DD,
and
Above
Rs 50 per DD.
Rs.50,000
up
INTERPRETATION:
AQB is broadly categorized for rural and urban areas under AXIS bank,
but no such rural and urban classification is made by HDFC bank for its
current account customers.
As per to different heads categorization charges are charged by both the
banks from its current account holders under the fee charged by them for
maintaining their AQB balances.
ATM usage is unlimited free under HDFC bank for its holders of account,
but Rs. 1.50 is charged by in case of AXIS bank account transaction from
other ATMS.
Different DD and PO rates are applied by both the banks according to the
kinds of account facilities they are providing to their ultimate customers.
to
FEATURES
Number of products
AXIS BANK
YES BANK
Three: normal, business Four: CA 30, CA 70, CA 200
advantage, club 50
and CA 500.
:Rs. 10000 for metro/ urban Rs.30000,
branches &
Rs.70000,
products.
for
business
advantage.
: Rs 50lacs for metro/urban
&
Rs
25lacs
for
semi
Fee for non maintenance of ;Rs. 400 for both metro & Rs.1500, Rs.3000, Rs.4500,
AQB
&
Rs
10000
65
is
Free once in a month.
ATM usage
other banks
Issue of international debit Free for 1st year, Rs.150 there Information not available.
card
after, for club 50 free
Transfer from one account Free for all
Rs.25
to other (intercity)
lakhs
per
month
Max-Rs.5000
Rs.1.75
per
Rs 1.50/1000 &
transaction charges Rs 50
Business abvantage:
75,
Free
Per
Rs.1.50
Month
per
PO:
Free
Per
Month
0.75
per
Rs 50 per DD.
Balance enquiry
67
can make additions to your deposit in multiples of Rs 1,000 each. The tenure of your
deposit must be a minimum of 6 months.
Deposit Schemes:
Reinvestment Deposits:
In a reinvestment deposit, the interest accrued to your deposit at the end of each
quarter is invested along with the principal. The tenure of your deposit must be a
minimum of 6 months. At the end of the quarter, the interest and the principal are both
rolled over, and the interest is calculated on the total sum. Income tax is deducted at
source.
Automatic Rollover:
As a Fixed Deposit holder, you can avail of the facility for automatic rollovers on
maturity (for both the principal and interest). You can select this option in the Account
Opening Document (AOD). The options available are:
Rollover only Principal:
Only the principal amount will be rolled over. The interest will be either credited to
your designated account or paid out.
Rollover Principal and Interest accrued in Reinvestment Deposit:
This will rollover both the deposit and the interest accrued for the same tenure at the
interest rate applicable on the maturity date.
On or before the maturity date, you can make the following changes in the rollover
instructions of the deposit:
Change in tenure
Change in maturity instructions
Change in payment instructions
Change in principal (only reduced amount)
The following documents are required when applying for a Fixed Deposit
An Individual, Hindu Undivided Family, A valid passport or a valid driving license
Sole Proprietorship Concern
Trusts
Associations / Clubs
Partnership Firm
Letter
from
partners
approving
the
69
Axis Bank's Recurring Deposit scheme will allow you with an opportunity to build up
your savings through regular monthly deposits of fixed sum over a fixed period of
time.
Features:
The fixed number of installments for which a depositor can opt are 12, 24, 36,
39, 48, 60, 63, 72, 84, 96, 108 and 120 months.
Installment for any calendar month is to be paid on or before the last working
day of the month. Where there is delay in payment of installment, one can
regularize the account by paying the defaulted installment together with a
penalty (at present it is @ PLR plus 4 % for the period of delay).Fraction of a
month will be treated as full month for the purpose of calculating the penalty.
2. Encash 24:
The Encash 24 (Flexi Deposit) gives you the liquidity of a Savings Account coupled
with high earnings of a Fixed Deposit. This is achieved by creating a Fixed Deposit
linked to your Savings Account providing you the following unique facilities:
Maximum Returns:
Your money is no longer idle. As soon as the balance in your Savings Account crosses
over Rs 25,000, the excess, in multiples of Rs 10,000 will be transferred automatically
to a higher interest earning Fixed Deposit Account. The maturity of fixed or term
deposits formed as a result of transfer of money from the Savings Bank account will
be for a maximum period of 181 days and the interest will be calculated on simple
interest rate basis.
70
Maximum Liquidity:
The money parked in Fixed Deposits as a result of the above mentioned sweep out
from your Savings account can be easily accessed by issuing a cheque, withdrawing
through ATM etc. This amount is automatically reverse swept from the most recently
formed Fixed Deposit in units of Rs 5,000 to the Savings account whenever the
balance in your Savings account falls below Rs 25,000. The amount broken form your
Fixed Deposit will earn interest rates at the applicable rate for the period that the
deposit was held with the Bank. The remaining amount of Fixed Deposit will continue
to earn the contracted rate of interest.
Auto Renewal:
On maturity of your linked Fixed Deposit, the Bank will automatically renew it for a
maximum period of 181 days.
3. Tax Saver Fixed Deposit:
In the Finance Bill of 2006, the government had announced Tax benefits to Bank
Term Deposits which are of over 5 year tenure u/s 80C of IT Act, 1961 vide
Notification Number 203/2006 and SO1220 (E) dated 28/07/2006.
The salient points of the scheme notification are; (a) Fixed tenure without premature
withdrawal. (b) Year is defined as a financial year. (c) Amount limited to Rs. 100
minimum and Rs. 100,000 maximum. (d) Bank will issue a Fixed Deposit Receipt
that shall be the basis of claiming tax benefit.
Benefits of tax break u/s 80C of IT Act Benefit Illustrator Example:
Assume that a customer invests Rs 100,000 in this scheme @ 8% p.a. in fixed deposit
for five years. He will get a benefit of Rs 30,600 at 30.6 % on the eligible investment
of INR 100,000 assuming that he is in Rs 2,50000 lac to Rs 10,0000 lac tax bracket,
thus his effective investment would be Rs 69,400. He would earn Rs 8000 (08 percent
on 1 lac) as interest per annum, which would translate to a return of 11.5 percent on
the effective investment of Rs 69,400.
71
on Deposits of Rs on Deposits of on
Deposits on Deposits
Lakhs
Rs 1 Crore
lakhs
15
Crore
7 days to 14 days
1.00
1.00
15 Days to 29 Days
2.50
2.50
2.50
2.50
2.50
30 days to 45 days
3.00
3.00
3.00
3.00
3.00
46 days to 60 days
3.50
3.50
3.50
3.50
3.50
4.00
4.00
4.00
4.00
months
3 months to less than 4.50
4.50
4.50
4.50
4.50
4 months
4 months to less than 5.00
5.00
5.00
5.00
5.00
6 months
6 months to less than 6.00
6.00
6.00
6.75
6.75
9 months
9 months to less than 6.00
6.00
6.00
6.75
6.75
1 year
1 year to less than 14 6.50
6.50
6.50
7.25
7.25
months
14 months to less than 6.60
6.60
6.60
7.35
7.35
2 Years
2 years to less than 30 7.00
7.00
7.00
7.75
7.75
months
30 months to less than 7.00
7.00
7.00
7.75
7.75
7. 7.00
7.00
7.75
7.75
7. 7.00
7.00
7.75
7.75
00
5 years upto 10 years
00
72
50
lakhs < Rs 5
lakhs
-
3 years
3 years to less than 5
Rs
7.25
8.00
73
Deposits
Rs.15
Term Deposits
(All Maturities)
7-14 days
15-29 days
30-45 days
46-60 days
61-90 days
91 days to 120
days
121 days to 180
days
181 days to 210
days
211 days to 269
days
270 days to less
than 1 year
1 year to 389
days
390 days
391 days to 589
days
For
Lakhs
Rs.15
Deposits
Lakhs
Less than Rs.15 and above but Less than Rs.15 and above but
Lakhs
(w.e.f less
than Lakhs
Rs.1.Crore
(w.e.f less
than
Rs.1.Crore
2010)
2010)
N.A
3.50
N.A
4.00
3.50
3.50
4.00
4.00
3.50
3.50
4.00
4.00
3.50
3.50
4.00
4.00
3.50
3.50
4.00
4.00
5.25
4.00
5.75
4.50
5.25
4.25
5.75
4.75
6.00
5.50
6.50
6.00
6.00
6.00
6.50
6.50
6.00
6.00
6.50
6.50
6.25
6.25
6.75
6.75
6.75
6.75
7.25
7.25
6.25
6.25
6.75
6.75
74
590 days
591 days to less
than 2 years
2 years to 989
days
990 days
991 days to less
than 3 years
3 years to less
than 5 years
5 years upto 10
years
6.75
6.75
7.25
7.25
6.25
6.25
6.75
6.75
7.00
7.00
7.50
7.50
7.25
7.25
7.75
7.75
7.00
7.00
7.50
7.50
7.50
7.50
8.00
8.00
7.75
7.75
8.25
8.25
75
Interpretation:
In above analysis, it has been found that capital adequacy ratio is increasing year by
year in 2008 it was 11.57%, in 2009 it increased to 13.73% & in 2010 it slightly
decreased to 13.69%.
2. Net Profit Margin
Interpretation:
In above analysis, it has been found that net profit margin is increasing year by year in
2008 it was 12.01%, in 2009 it increased to 12.22% & in 2010 it increased
to13.31%.it show that Axis bank profit margin is increasing yr by yr which shows that
Axis bank have high margin of safety. Its means sales are increasing.
76
3. Operating Expense
Interpretation:
In above analysis, its clear that operating expense is increasing year by year in 2008
it was 23.26%, in 2009 it increased to 26.20% & in 2010 it slightly decreased to
24.95%. In 2009 operating expense increased to 26.20% which shows that in this year
investors get less profit but in 2010 operating expenses decreased.
77
Interpretation:
In above analysis, it has been found that return on net worth is changing year by year
in 2008 it was 19.37%, in 2009 it decreased to 12.71% & in 2010 it increased to
17.77%. Return on net worth measures a corporation's profitability by revealing how
much profit a company generates with the money shareholders have invested. In
above analysis its is clearly shown that in 2008 axis bank generate good amount of
profit through its share holders investment but in 2009 it decreased ,and 2010 it
increased to 17.77% .
78
Interpretation:
In above analysis, it has been found that net interest income is increasing year by year
in 2008 it was 4.01%, in 2009 it increased to 4.74% & in 2010 it increased to 4.98%.
Which show that Axis bank income after paying interest on deposits is increasing year
by year which shows that bank have good margin b/w interest received and interest
paid.
6. Non Interest Income
Interpretation:
79
In above analysis, it has been found that non interest income is changing year by year
in 2008 it was 0.03%, in 2009 it decreased to 0.02% & in 2010 it increased to 0.06%.
7. Net Profit
Interpretation:
In above analysis, it has been found that non interest income is increased year by year
in 2008 it was 1.07%, in 2009 it increased to 1.17% & in 2010 it increased to 1.41%.
In above analysis it is clearly shown this net profit of Axis bank is increasing year by
year which show that Axis bank sales increasing & and it also manage its expenses
very efficiently
80
Interpretation:
In above analysis, it has been found that non interest income is increased year by
year in 2008 it was 23.40%, in 2009 it increased to 29.94% & in 2010 it increased
to 50.57%.It shows that share value oh share is increasing and share holder
earning more year by year.
9. Equity Dividend
81
RECOMMENDATIONS
AXIS Bank needs to lower its interest rate charged from the customer as
compared to other banks so that more number of customers can be attracted.
Interpretation:
In above analysis, it has been found that non interest income is increased year by year
in 2008 it was 45%, in 2009 it increased to 60% & in 2010 it increased to 100%. Is
show investors get high amount of divided on there investment which is increasing
year by year.
FINDINGS
82
When I compare saving a/c of axis bank with other banks I found that axis
bank provide more varieties of saving a/c to its customer than its competitor
banks.
But services charges of axis bank are quite higher than its competitors.
By analyzing the DD and PO rates, charges under axis bank are higher than to
its competitors banks.
Average quarterly balance maintenance charges are also high in axis bank.
When I compare current a/c of axis bank with its competitors banks I found
that AQB is broadly categorized for rural and urban areas under AXIS bank,
but no such rural and urban classification is made by its competitors banks for
its current account customers.
Different DD and PO rates are applied by the banks according to the kinds of
account facilities they are providing to their ultimate customers.
Average quarterly balance is less and broadly categorized current a/c is offer
by axis bank to its customers. As compare to its competitors.
DD & PO charges are different for different current a/c holders in axis bank.
After doing ratio analysis I found that Axis bank profit margin is increasing yr
by yr which shows that Axis bank have high margin of safety. Its means sales
are increasing .which is good for future growth.
I also found that in axis bank have good return on net worth in 2008 which shows
that axis bank generate good amount of profit through its share holders investment
,but in 2009 it decreased ,and 2010 it increased to 17.77% .
Axis bank also generate good amount of through is net interest income in 2008
, but in 2009 it was slightly decreased . And 2010 it increased further.
Axis bank net profit is also increasing year by year which is good sing for
future growth and this growth also help them in attracting new investors &
customers.
EPS is also increasing every years which shows that Axis bank market share
value is increasing & market share is also increased in past few years.
83
RECOMMENDATION
AXIS bank should need to lower the charges rate if the balance falls below
Average quarterly balance.
AXIS bank should work on their field networking and services to enhance
more credibility.
A wide publicity to be given about the organization and its products through
various means of communications to keep growth moments.
AXIS bank should target customers that are ranging between 25-30 age group
because it was found that they are more interested in taking Business loan & to
apply for new account
If AXIS bank wants to compete their rivals like ICICI & HDFC they should
minimize, the AQB so, that they can increase customer database.
84
CONCLUSION
My experience with Axis Bank Ltd. is outstanding. While working in Axis Bank I
found that this bank has developed manifold in short period of time due to facilities
and services provided to their customer and this growth rate can be keep it up if they
start to go in semi-urban areas. In last couple of years they have opened new many
branches and they should open many more. The working staffs are very co-operative
in nature and due to that the bank will also get good benefit. Axis Bank has provided
their customer Net-banking facilities and due to that transactions are done fast.
Charges at Axis Bank are when I compare it with Yes bank and ICICI bank. Charges
are high because Axis bank provides more variety of account to its customer. And
when I compare Axis bank to HDFC bank charges of axis bank is less than HDFC
bank.
Axis bank also provide ATM services 24 hours , also give free balance enquiry
To its account holder , it also provide addition services to its account holders like bill
payment , tax payment, mobile all this addition services are free of cost . But Axis
bank competitor charge for this services.
Axis bank also provide i-connect facility to its a/c which is unique service introduced
by axis bank which is plus point of axis bank against its competitors. ICICI is closest
competitor of axis bank because there is slightly difference between charges and it
also provides almost similar types of facilities.
Axis bank categorized its account according to regional wise like metro city, urban,
rural, semi-urban and charged according to persons income, average quarterly balance
maintenance is also different for different account holder. Fee for non maintenance of
quarterly average balance is charged by axis bank according to a/c holders category.
But ICICI, HDFC charges quit similar fee for non-maintenance of AQB from there a/c
holders.
Past record of axis bank shows that net profit, net interest of Axis bank, is increasing
year by year this is only because they offer more varieties of account to there
customer according to there needs, business profile. And Yes bank, & other
competitors of Axis bank does not provide varieties of account to there customer.
They only provide two, three types of a/c. Market share of axis bank is also increasing
year by year which is show in earning per share ratio as compare to its competitors
85
In addition, Axis bank offers corporate restructuring advisory services, mergers and
acquisitions advisory services, acquisition funding arranging services, infrastructure
and project advisory services, techno-economic feasibility reports, and business plan
preparation and bid process management, as well as acts as debenture trustees and
trustees for securitization issues. Market share of axis bank is also
86
BIBLIOGRAPHY
www.axisbank.com
www.google.com
www.finance.india.mart.com
Economics times
87
ANNEXURE - 1
INCOME STATEMENT
Currency in
Millions of Indian Rupees
As of:
Mar 31
Mar 31
Mar 31
2007
2008
2009
Reclassified Reclassified Reclassified
Mar 31
2010
Revenues
10,099.1
17,959.2
Other Revenues
-2,676.1
-5,796.4
TOTAL REVENUES
22,107.7
38,015.2
1,289.8
1,907.6
GROSS PROFIT
20,817.9
36,107.6
44,620.3 59,361.6
8,627.9
14,869.5
20,357.5 25,704.1
2,275.9
4,890.0
10,903.8
19,759.5
26,491.0 34,580.1
OPERATING INCOME
9,914.1
16,348.1
18,129.3 24,781.4
9,914.1
16,348.1
18,129.3 24,781.4
9,914.1
16,348.1
18,129.3 24,781.4
3,371.6
5,756.7
6,542.5
10,591.4
18,129.3 24,781.4
NET INCOME
6,542.5
10,591.4
18,129.3 24,781.4
6,542.5
10,591.4
18,129.3 24,781.4
6,542.5
10,591.4
18,129.3 24,781.4
88
29,159.3 39,642.1
-19,093.9
27,301.0
46,867.3 62,405.3
2,247.0
6,133.5
--
3,043.8
8,876.0
--
4-Year
Trend
ANNEXURE 2
Cash Flow Statement
Currency in
Millions of Indian Rupees
As of:
Mar 31
Mar 31
Mar 31
2007
2008
2009
Reclassified Reclassified Reclassified
Mar 31
2010
NET INCOME
6,542.5
10,591.4
18,129.3
24,781.4
1,120.1
1,593.0
1,902.2
2,378.7
1,120.1
1,593.0
1,902.2
2,378.7
29.1
151.8
82.0
44.9
1,657.2
1,043.1
2,005.7
607.4
17.7
213.2
661.5
564.7
-763.8
-371.5
-2,093.4
-1,672.0
1,986.3
4,760.4
8,370.7
13,561.3
-244,927.6
-223,081.7
279,669.7
-226,944.3
-194,026.2
239,403.4
Capital Expenditure
-2,273.9
-4,417.4
-3,883.3
-4,149.3
34.9
126.4
399.9
189.7
-34,264.6
-44,515.7
-91,764.6
-46,793.1
-36,503.7
-48,806.8
-95,247.9
-50,752.7
17,128.1
--
19,050.6
18,214.3
17,128.1
--
19,050.6
18,214.3
--
-720.8
--
--
--
-720.8
--
--
359.4
45,466.8
388.6
39,031.7
-1,117.4
-1,488.1
-2,516.0
-4,205.5
-1,117.4
-1,488.1
-2,516.0
-4,205.5
186,714.9
288,343.2
297,383.1 239,210.0
203,085.0
331,601.2
314,306.3 292,250.5
-5.0
22.1
106.6
-204.1
32,764.6
55,872.1
25,138.8
1,890.2
89
4-Year
Trend
ANNEXURE - 3
BALANCE SHEET
Assets
Cash & Balances with RBI
Balance with Banks, Money at
Call
Advances
Investments
Gross Block
Accumulated Depreciation
Net Block
Capital Work In Progress
Other Assets
Total Assets
Contingent Liabilities
Bills for collection
Book Value (Rs)
Mar '08
12 mths
Mar '09
12 mths
Mar '10
12 mths
357.71
357.71
2.19
0.00
8,410.79
0.00
8,770.69
87,626.22
5,624.04
93,250.26
7,556.90
109,577.85
Mar '08
12 mths
359.01
359.01
1.21
0.00
9,854.58
0.00
10,214.80
117,374.11
10,185.48
127,559.59
9,947.67
147,722.06
Mar '09
12 mths
405.17
405.17
0.17
0.00
15,639.27
0.00
16,044.61
141,300.22
17,169.55
158,469.77
6,133.46
180,647.84
Mar '10
12 mths
7,305.66
9,419.21
9,473.88
5,198.58
5,597.69
5,732.56
59,661.14
33,705.10
1,384.70
590.33
794.37
128.48
2,784.51
109,577.84
78,028.44
16,569.95
81,556.77
46,330.35
1,741.86
726.45
1,015.41
57.48
3,745.15
147,722.06
104,428.39
29,906.04
104,343.12
55,974.82
2,107.98
942.79
1,165.19
57.24
3,901.06
180,647.87
296,125.58
35,756.32
245.13
284.50
395.99
CASE STUDY
90
COMPANY PROFILE
With a central office in Mumbai, AXIS Bank has 841 branches and more than 3,600
ATMs in 521 locations across India. AXIS also has international offices in Singapore,
Hong Kong, Shanghai and Dubai, with a focus on corporate lending, trade finance,
syndication, investment banking, risk management, and liability businesses. In the
financial year ending March 31, 2009, AXIS Bank reported net profits of USD $370
million a nearly 70 percent growth over the previous year.
CHALLENGES
AXIS Bank is negotiating a variety of business challenges that are both unique to the
organization and familiar to the industry as a whole, including high data volumes, rapid
growth, tighter competition, and an increasing number of fraudulent and undesirable
transactions. The banks top internal challenges include operational risk management,
high personnel turnover rates, tighter regulatory demands, on-site internal audit gaps, and
meeting customer requirements in a competitive market.
India has also been affected by the recent global downturn, which has changed how top
management in every organization, including Axis Bank and regulators, view risk within
the enterprise. The audit committee is demanding mechanisms that increase confidence in
internal audit processes and technical practices. The AXIS audit team also needs to
analyze 100 percent of its corporate transactions, negotiate multiple data platforms,
access source data without compromising integrity, and achieve a more standardized,
repeatable approach to data analysis.
91
Accessing data
SOLUTION
After reviewing multiple technology solutions, AXIS managers chose ACL audit
analytics to support a strategic audit and risk monitoring plan. The team crafted several
key ACL goals and developed more than 50 ACL scripts to monitor daily transactions and
identify exceptions such as income leakage or regulatory and compliance violations.
ACL extracts data from the companys backup server during non-peak hours and
analyzes this data to generate exception reports, which are automatically sent to the
appropriate stakeholders. Extraction, analysis and report distribution used to be
performed manually, but with ACL, these key steps are now automated without any
human intervention.
AXIS Bank also took an innovative approach to its work plan by dividing audit staff into
three teams responsible for supervising ad-hoc analyses, data analysis automation, and
fraud assessments and investigations. These teams work from the central Mumbai office,
but ACL analytics are now being used to strengthen controls in a number of additional
bank departments and offices
KEYBENEFITS
RESULTS
92
The AXIS Bank audit team has successfully used ACL software to implement a
company-wide monitoring and data analysis strategy. Transactions from the banks 841
branches are routinely analyzed and exceptions are quickly delivered to appropriate
internal stakeholders. Trend analyses show that total data deviations have dropped by
approximately 30 to 50 percent since the ACL implementation. The team has a direct
database link and can analyze entire data populations with almost no delay between
transaction and analysis. This full coverage has boosted confidence and eliminated
inadvertent biases from limited sample sizes.
By automating data analysis with ACL, the AXIS audit team has been able to cut
processing times by 50 to 60 percent and has reduced the resources required for analysis
by 20 to 30 percent freeing audit staff to perform other value-added activities.
Providing advance exception reports to field auditors has also cut on-site exception
verification times by 20 percent a number that AXIS expects will rise to 50 percent as
the process matures. Off-site data analysis makes it easier for auditors to plan field audits
and has enabled the department to enhance its audit coverage without adding more staff
members.
Most dramatically, the AXIS ACL implementation has identified significant revenue
leakages and over 50 percent of the detected shortfalls have already been recovered.
Unusual or suspicious transactions are easier to identify and the team has detailed
historical data to analyze patterns at the branch level. With a focused, ongoing ACL data
analysis strategy, AXIS is effectively addressing key operational risks and providing
solutions that increase confidence and regulatory compliance
SYNOPSIS
93
The objective of this project was to gain an insight and in depth knowledge about
banking products of AXIS BANK, & Compare services being provided by axis bank with
major competitor in the market (ICICI,HDFC,YES BANK).
94