Jessica

Baker
Senses Spa, Sheraton Hotel
123 Queen Street West
Toronto, ONT
M5H 2M9
November 29, 2014
To whom it may concern,
My name is Jessica Baker and I worked with Daiana Branco for about 5 months, as she
completed her student co-op placement at the Senses Spa, located inside of the Sheraton
Hotel in Downtown Toronto. My position at Senses Spa is as a receptionist and I have
worked here for 3 year.
I am writing this recommendation so that you consider Daiana for the position she is
seeking to obtain. I found Daiana to be very helpful, kind, patient and friendly during her
placement. She helped make everything a breeze by staying on top of her responsibilities.
Her main duties were: interacting with patients, completing housekeeping routines to make
sure amenities and the facility were kept tidy and prepared for patients, and working the
front desk when it was necessary. She demonstrated great social skills when interacting
with the patients as she greeted them, gathered their health history, took their coat, offered
them a beverage and snack, and finally showed the patient to their room where she offered
them a robe; essential gestures that must be exhibited by a massage therapist to provide an
overall exceptional experience. I feel that Daiana gained a lot of front line experience that is
really going to help her in pursuing her future career as a massage therapist.
Daiana is intelligent, has a great work ethic, positive attitude, and is extremely diligent. She
went above and beyond her responsibilities at Senses Spa and demonstrated that she is
very attentive. I think co-op students should be modelled after Daiana because of her
involvement and contribution to the Spa. She has exceptional skills and a bright future
ahead of her.
Sincerely,


Jessica Baker
Receptionist