RUTH A.

HEIMSTEAD

PROFESSIONAL SUMMARY _________________________________________________________

I am a dependable and outgoing individual with advanced training in Microsoft Office software and small
business accounting. A well organized and detail oriented person with years of quality customer service
experience, and prior knowledge of human resource requirements. History of exceptional attendance, and
proven ability to successfully complete team, and individual projects.
SKILLS _____________________________________________________________________________

Excellent customer
service skills
Organizational skills
Accounting knowledge

Advanced knowledge in
Outlook, Word, Excel,
PowerPoint, Access, &
Publisher

Human resources
knowledge
45 wpm typing speed
Cash handing experience

EDUCATION ________________________________________________________________________
01-2013 to present

Chippewa Valley Technical College-Eau Claire, WI

Administrative Professional Associate Degree Graduation date of May 2015

Small Business Accounting Technical Certificate December 15, 2014
Customer Service Representative Technical Certificate May 2014
WORK HISTORY____________________________________________________________________
03-1994 to 11-2012

Hostess Brands-Eau Claire, WI

Held accountable for complete day to day store operations.

Provided exceptional customer service while answering questions about products and availability,
both in store and phone inquiries.
Cashiered including accurately processing sales, daily settlements, and bank deposits.
Responsible for weekly sales and customer reports.
Managed inventory through ordering, tracking, receiving, pricing, and rotation of perishable products.
Merchandised an 1800 sq. ft. retail store by following plan-o-grams, and creating seasonal displays.
Performed human resource duties included hiring, training, corrective action and scheduling.
Implemented company safety program on site, and performed safety evaluations.
Completed light maintenance of equipment, daily sanitation, and coordinated contractors on more
extensive projects.

12-1983 to 03-1994

Retail Store Manager

Store Clerk

Hostess Brands-Eau Claire, WI

Promotion based on quality of job performance

COMMUNITY SERVICE ____________________________________________________________

2014-15 Student Representative for the Administrative Professional Program Advisory Committee,
Chippewa Valley Technical College
2009-2012 Trail Coordinator, and 1997-2003 Treasure for the Elk Lake Blizzard Breakers Snowmobile
Club