Nolan T.

Wilson

@nolanator25

307 W. Lime Street

Blacksburg, SC 29702
864.491.1647

nolanwilson54@yahoo.com

Qualifications Profile____________________________________________________________
Highly organized and personable individual with goal and experience of always providing exceptional customer care.
Exceptional interpersonal team player with skills and aptitude for building rapport with a diverse range
of customers, managers, and colleagues.
Successful multi-tasker who remains professional and courteous in fast-paced environments.

Education______________________________________________________________________
Limestone College
Gaffney, SC

Bachelor of Arts / Communications

Projected Graduation: Spring 2015

Experience____________________________________________________________________
Fatz Caf
Gaffney, SC

August 2011 - Present

Assists guests in order selection by promoting specific menu items and specials. Responds to inquiries regarding meal
preparation and service.
Up-sells appetizers, specialty beverages, and desserts to increase guest check averages.
Coordinates with kitchen staff to ensure timely and accurate order preparation.
Regularly follows up with guest tables and promptly fulfills additional requests.
Collects payments and balance transactions with receipts, credit cards and cash payments.
Anticipates, identifies and fulfills guest needs and clarifies special orders.
Consistently achieves the highest guest check averages among all full-time servers through suggestive selling and dessertto-go orders.
Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new
servers regarding menu items, company policies and procedures.
Frequently assists colleagues during rush periods to foster / promote teamwork while providing exceptional service and
guest dining experiences.

Volunteer Community Activities_____________________________________________________

Production Assistant:
Coach:
Youth Leader:
Delivery / Driver:

References Available Upon Request

GCP, LLC
Church League Basketball (10 and Under)
Ridgecrest Summer Camp, (12-15 boys and girls)
Meals on Wheels