2.

x Khch hng Use Cases

Khch hng c nhng Use Cases sau:

Use case: Tra cu thng tin.

M t vn tt: Khch hng c th tra cu cc thng tin v tour du lch, v thng tin cng ty.
Biu :

M t cc bc:
1.1 Tra cu thng tin a im du lch
B1: Khch hng chn mc Tra cu thng tin a im du lch.
B2: H thng tr v hai dng l bi bo dng ch truyn thng v bi bo dng hnh nh.
B3: Khch hng chn dng bi bo mnh mun xem.
B4: H thng tr v danh sch cc bi bo theo la chn ca khch hng, v sp xp theo ngy
ng.

B5: Khch hng chn mt bi bo.

B6: H thng hin th bi bo tr li cho khch hng.
1.2 Tra cu thng tin khuyn mi
B1: Khch hng chn mc Thng tin khuyn mi.
B2: H thng tr v danh sch cc Tour khuyn mi hin c v danh sch cc Tour khuyn mi
qua.
1.3 Tra cu thng tin cng ty
B1: Khch hng chn mc Lin h.
B2: H thng tr v gii thiu s lc v cng ty v thng tin cng ty.
Use Case: t v.
M t vn tt: H thng gip khch hng t Tour du lch online.
Biu :

M t cc bc:
B1: Khch hng chn vo mc t tour.
B2: H thng tr v hai dng tour l Tour trong nc v Tour nc ngoi.
B3: Khch hng chn loi Tour mun i.
B4: H thng tr v mt Form thng tin cho khch hng.
B5: Khch hng in y thng tin: Ni i, Ni n, Gi Tour, Ngy i.. tm c Tour ph

hp.
B6: H thng tr v Tour thch hp nht vi nhng ty chn ca Khch hng. Nu khng tm thy
Tour ph hp, h thng bo li cho Khch hng.
Use Case: Thanh ton.
M t vn tt: H thng thanh ton dnh cho khch hng thanh ton trc tuyn chi ph Tour.
Biu :

M t cc bc:
Sau khi thc hin xong t v, H thng chuyn Khch hng sang mc Thanh ton.
B1: Khch hng chn hnh thc thanh ton: Thanh ton online v Thanh ton trc tip.
B2: Nu khch hng chn thanh ton trc tip.
B3: H thng s tr v m ng k cho Khch hng v hin th v tr cc i l m Khch hng c th
n thanh ton trc tip.
B2: Nu khch hng chn thanh ton online.
B3: H thng s gi dch v thanh ton trung gian nh Paypal, tr v mt Form thng tin thanh
ton.
B4: Khch hng in cc thng tin: H tn, a ch, M th thanh ton v xc nhn thanh ton.
B5: H thng kim tra thng tin ti khon v s d ti khon c hp l khng, tin hnh thanh ton
v tr v kt qu cho khch hng.
Use Case: Thay i Tour.
M t vn tt: Khch hng c th thay i Tour du lch t.
Biu :

M t cc bc:
B1: Khch hng chn mc Thay i Tour.
B2: H thng tr v Form tm kim Tour t thng qua: H tn hoc S in thoi hoc M t
Tour.
B3: Khch hng in thng tin v chn tm kim.
B4: H thng tin hnh tm kim trn Database v tr v thng tin Tour t km theo hai la
chn: Hy Tour v i Tour.
B5: Nu Khch hng chn Hy Tour.
B6: H thng tin hnh xa thng tin ng k trn Database v tr li ch trng cho Tour .
B5: Nu Khch hng chn i Tour.
B6: H thng tr v Form tm kim Tour mi nh trong Use Case t v.
B7: Khch hng in cc thng tin v bm tm kim.
B8: H thng tm kim cc tour ph hp v tr v cho Khch hng.
B9: Khch hng chn Tour mun thay i.
B10: H thng tin hnh xa thng tin ng k Tour c v lu thng tin ng k Tour mi cho Khch
hng.
Use Case: ng k thnh vin.
M t vn tt: Khch hng c th ng k thnh vin. Mi ln ng k Tour thnh cng, khch hng c
tch im v c thng qu, nm.
Biu :

M t cc bc:
B1: Khch hng chn ng k thnh vin.
B2: H thng tr v Form ng k.
B3: Khch hng in y cc thng tin: H tn, Tn ng nhp, Mt khu, Email, Capchar
B4: H thng kim tra thng tin ng k nu khng hp l th yu cu Khch hng nhp li.
Use Case: Gp khch hng.
M t vn tt: Khch hng c th gp cho Cng ty nhng mt tt v cha tt.
Biu :

M t cc bc:
B1: Khch hng chn Gp .
B2: H thng tr v mt Form gp .
B3: Khch hng in Email v ni dung gp .
B4: H thng lu tr gp ca Khch hng.

3.x Functional Requirements

x.x.1 Tra cu thng tin.

Use Case Name

Tra cu thng tin.

XRef
Trigger

Khch hng chn Tra cu thng tin trn trang ch

Precondition

Khch hng truy cp vo trang ch

Basic Path

B1: Khch hng chn mc Tra cu thng tin a im du lch.

B2: H thng tr v hai dng l bi bo dng ch truyn thng v
bi bo dng hnh nh.
B3: Khch hng chn dng bi bo mnh mun xem.
B4: H thng tr v danh sch cc bi bo theo la chn ca khch
hng, v sp xp theo ngy ng.
B5: Khch hng chn mt bi bo.
B6: H thng hin th bi bo tr li cho khch hng.

Alternative Paths

None

Postcondition

H thng hin th thng tin Tour hoc thng tin cng ty.

Exception Paths

None

Other

None

x.x.2 Tra cu thng tin khuyn mi

Use Case Name

Tra cu thng tin khuyn mi

XRef
Trigger

Khch hng chn Thng tin khuyn mi trn trang ch

Precondition

Khch hng truy cp vo trang ch

Basic Path

B1: Khch hng chn mc Thng tin khuyn mi.

B2: H thng tr v danh sch cc Tour khuyn mi hin c v danh
sch cc Tour khuyn mi qua.

Alternative Paths

None

Postcondition

H thng hin th danh sch cc khuyn mi.

Exception Paths

None

Other

None

x.x.3 Tra cu thng tin cng ty

Use Case Name

Tra cu thng tin cng ty

XRef
Trigger

Khch hng chn Lin h trn trang ch

Precondition

Khch hng truy cp vo trang ch

Basic Path

B1: Khch hng chn mc Lin h.

B2: H thng tr v gii thiu s lc v cng ty v thng tin cng
ty.

Alternative Paths

None

Postcondition

H thng hin th thng tin cng ty.

Exception Paths

None

Other

None

x.x.4 t v

Use Case Name

t v

XRef
Trigger

Khch hng chn t Tour trn trang ch

Precondition

Khch hng truy cp vo trang ch

Basic Path

B1: Khch hng chn vo mc t tour.

B2: H thng tr v hai dng tour l Tour trong nc v Tour
nc ngoi.
B3: Khch hng chn loi Tour mun i.
B4: H thng tr v mt Form thng tin cho khch hng.
B5: Khch hng in y thng tin: Ni i, Ni n, Gi Tour,
Ngy i.. tm c Tour ph hp.
B6: H thng tr v Tour thch hp nht vi nhng ty chn ca
Khch hng. Nu khng tm thy Tour ph hp, h thng bo li
cho Khch hng.

Alternative Paths

None

Postcondition

H thng thng bo qu trnh ng k thnh cng hay khng.

Exception Paths

None

Other

None

x.x.5 Thanh ton

Use Case Name

Thanh ton

XRef
Trigger

Khch hng tin hnh thanh ton.

Precondition

Sau khi Khch hng hon thnh qu trnh t Tour

Basic Path

B1: Khch hng chn hnh thc thanh ton: Thanh ton online v
Thanh ton trc tip.
B2: Nu khch hng chn thanh ton trc tip.
B3: H thng s tr v m ng k cho Khch hng v hin th v tr
cc i l m Khch hng c th n thanh ton trc tip.

Alternative Paths

B2: Nu khch hng chn thanh ton online.

B3: H thng s gi dch v thanh ton trung gian nh Paypal, tr
v mt Form thng tin thanh ton.
B4: Khch hng in cc thng tin: H tn, a ch, M th thanh
ton v xc nhn thanh ton.
B5: H thng kim tra thng tin ti khon v s d ti khon c
hp l khng, tin hnh thanh ton v tr v kt qu cho khch
hng.

Postcondition

H thng tin hnh thanh ton qua ti khon ngn hng, gi

yu cu chuyn tin ti Ngn hng.

Exception Paths

None

Other

None

x.x.6 Thay i Tour

Use Case Name

Thay i Tour

XRef
Trigger

Khch hng chn Thay i trn trang ch

Precondition

Khch hng ng k Tour trc

Basic Path

B1: Khch hng chn mc Thay i Tour.

B2: H thng tr v Form tm kim Tour t thng qua: H tn
hoc S in thoi hoc M t Tour.
B3: Khch hng in thng tin v chn tm kim.
B4: H thng tin hnh tm kim trn Database v tr v thng tin
Tour t km theo hai la chn: Hy Tour v i Tour.
B5: Nu Khch hng chn Hy Tour.
B6: H thng tin hnh xa thng tin ng k trn Database v tr
li ch trng cho Tour .

Alternative Paths

B5: Nu Khch hng chn i Tour.

B6: H thng tr v Form tm kim Tour mi nh trong Use Case
t v.
B7: Khch hng in cc thng tin v bm tm kim.
B8: H thng tm kim cc tour ph hp v tr v cho Khch hng.
B9: Khch hng chn Tour mun thay i.
B10: H thng tin hnh xa thng tin ng k Tour c v lu thng
tin ng k Tour mi cho Khch hng.

Postcondition

H thng sa i thng tin ng k trong Database.

Exception Paths

None

Other

None

x.x.7 ng k thnh vin

Use Case Name

ng k thnh vin

XRef
Trigger

Khch hng chn ng k trn trang ch

Precondition

None

Basic Path

B1: Khch hng chn ng k thnh vin.

B2: H thng tr v Form ng k.
B3: Khch hng in y cc thng tin: H tn, Tn ng nhp,
Mt khu, Email, Capchar
B4: H thng kim tra thng tin ng k nu khng hp l th yu
cu Khch hng nhp li.

Alternative Paths

None

Postcondition

Hin th kt qu qu trnh ng k v ng nhp ngay sau .

Exception Paths

None

Other

None

x.x.8 Gp khch hng

Use Case Name

Gp

XRef
Trigger

Khch hng chn Gp trn trang ch

Precondition

None

Basic Path

B1: Khch hng chn Gp .

B2: H thng tr v mt Form gp .
B3: Khch hng in Email v ni dung gp .
B4: H thng lu tr gp ca Khch hng.

Alternative Paths

None

Postcondition

H thng lu tr gp ca khch hng vo Database..

Exception Paths

None

Other

None