EMILY CAILLIER-WAYE

4724 Rathkeale Rd
Mississauga, ON L5V 1H2
647-967-3416 / emilycwaye@hotmail.com
OBJECTIVE:
To obtain a part-time/full-time position in the retail industry where I can utilize my customer service skills.
EDUCATION:
Niagara College
Rick Hansen Secondary School

September 2013 - present

September 2009June 2013

WORK EXPERIENCE:
BEECHWOOD RETIREMENT HOME, Waitress
May 2012 September 2012
Responsibilities included:
- Taking guests orders and ensuring accuracy of each order
- Offering advice on lunch/dinner menu selections
- Taking note of special dietary needs of each guest and offering menu alternatives
- Greeting guests and assisting with seating alternatives when requested
- Setting and clearing tables at the beginning and end of each shift
- Adhering to, and following sanitary guidelines and ensuring work area kept clean and tidy at all times
DYNAMITE, Seasonal Sales Associate
October 2013- January 2014
Responsibilities included:
- Maintaining and rebuilding merchandise displays at the beginning of each shift
- Mentoring and leading a team of personnel to ensure merchandise displayed in an organized fashion.
- Greeting customers, and providing ongoing excellent customer service
- Assisting customers with merchandise and personal style inquiries*
- Establishing and maintaining cleanly fitting rooms
- Trained as a backup cashier for peak periods
JUSTICE & BROTHERS, Sales Brand Representative
July 2014- PRESENT
Responsibilities included:
- Maintaining excellent customer service while operating cash register
- Mentoring and leading a team of personnel to ensure merchandise displayed in an organized fashion.
- Greeting customers, and providing ongoing excellent customer service
- Assisting customers with merchandise and personal style inquiries*
- Establishing and maintaining cleanly fitting rooms
SKILLS:
Exceptional customer service skills, communication and organization skills
Works efficiently and with accuracy in a fast-paced environment
Quick-learner, motivated and capable of working under pressure
Takes the initiative to find and complete any tasks available
Responsible, polite and punctual

ACTIVITIES AND ACHIEVEMENTS:

Rick Hansen S.S Cheerleading Team
Rick Hansen S.S Student Council

2010 - 2013
2009 2010