ZTEDH ZXSDR BS8800 GU360 Indoor GSM&UMTS Dual Mode Macro Node B Quick Troubleshooting Guide Version 4.00.21LEGAL INFORMATION (Copyright © 2010 ZTE CORPORATION. ‘The contents of this document are protected by copyright laws and intemational treaties. Any reproduction or dtribution of this document or any partion ofthis document, in any frm by any means, thou the prior written consent of ZTE CORPO- RATION s prohibited, Addtionally, the contents of this document are protected by contractual confidential obligations. ‘All company, brand and product names are trade or service matks, or registered trade or service marks, of ZTE CORPOR ATION or of their respective owners, This document is provided "a i", and all express, implied, or statutory warranties, representations or condtions are ds- claimed, inducing without limitation any implied warranty of merchartabty,fness for pattcular purpose, title er norin- Fringement, ZTE CORPORATION anditslcensers shall nat be lable For damages resulting from the use oF or reliance on the information contained herein. ZZTE CORPCRATION or its licensors may have current or pencing intellectual property ights or applications covering the subject, tmalter ofthis document. Except as expressly provided in any wien license between ZTE CORPORATION ands licensee, the user of ths documert shallnct acquire any license to the subject matter herein {ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice Users may ist ZTE technical sunpert website hitp:/Jensuppatzte.com cn to inquire related information. ‘The imate right to interpret this product resides in ZTE CORPORATION. Revision History Revision No. _| Revision Date | Revision Reason R10 20100330 First edition Rid 20100930 Updated Serial Number: $J-20100324105902-006Contents Preface Introduction to ZXSDR BS8800 GU360 Fan Unit Alarm. FCE Board Reports Application Monitoring Alarm (198084117) ssssscseesssseseeenne esses 3 Fan Alarm for 858800 Macro-BTS Cabinet (198084075)... 4 B8200 Alarm .. CC Alarm secs esesussasnnesnsssnsssseenssvsnsesseescsnvanseee 7 €1/T1 Link Alarms cestteseneanneee SCTP Disconnection Alarm (198084030) .eeenee32 Loss of clock reference source alarm (198084004) .........17 SNTP Time Synchronization Fault (198084109) ....css0000021 FS Alarm cesses eesetsveneee 23 Ir loss of optical (electrical) signal (198084013) 23 UBPG Alarm..... cecetnsennee 24 Baseband Data Link Error Alarm (198084328) 0.0.24 PM Alarm sess. eesesessnseeees 25: External power undervoltage (198084284) ocn0.28 SA Alarm ssscscee eres 2S High Ambient Temperature Alarm (198084068) ...-...28 High Equipment Temperature Alarm (198084070).......26 Board AlarMS...sssseeseseeee 27 Board Communication Link is Interrupted (196084123) (BBU) essssssesctssssssssetstssesnsnecnsssnnsesnnnssnssseeens27 RU Alarm. 29 Standing Wave Ratio (SWR) Alarm ...csesessesseseessesseeene 29 Board Communication Link is Interrupted (198084123) sscssssseseesesssseee eres 8O Downlink: digital IF predistortion alarm (198084056) ......33 60ms Clock Signal Alarm Description of Jumpers on SA Board. Confidential and Proprietary Information of ZTE CORPORATION I=XSDR 858800 GU360 Quick Troubleshosting Guide CC Indicator Description . RUO2 Indicator Description RU60/R8860 Indicator Description Figures... Tables . Glossary ... r Confidential and Proprietary Information of ZTE CORPORATIONPreface About this Manual Audience Overview ‘Troubleshooting Principles This manual introduces the common troubleshooting methods for 88800 GU360 BTS. This can direct the field maintenance staff to quickly find the fault reason and solve it as soon as possible Where, the troubleshooting methods for the RU module is also applicable to outdoor R8860 unit. = System Engineer = Commissioning Engineer = Maintenance Engineer This manual has the following chapters. Chapter Name Overview Introduces the architecture and composition of ZXSDR BSB800 Gu360. Chapter 1 Introduction to ZXSDR BS8800 GU360 Introduces the methods to find Chapter 2 Fan Unit Alarm the reason of fan unit alarms. Chapter 3 88200 Alarm Introduces the methods to find the reason of 8200 faults, Chapter 4 RU Alarm Introduces the methods to find the reason of RU faults. Appendix A Description of Jumpers on SA Board Introduces the description of jumpers on SA board Appendix B CC Indicator Description Describes the CC indicators Appendix C RUOZ Indicator Description Describes the RUO2 indicators. Appendix D RU6O Indicator Description Describes the RUSO indicators. 1. The main reasons that cause the field alarm and fault Most hardware return and alarms are related to the following reasons: i. Poor fiber connection (including optical/electrical module or fiber damaged). ii, Poor antenna feeder connection (including not tightened and poor waterproof). ili, Poor heat radiation (including fan damaged and air condi- tioner failed for a long time). iv. E1 (main reason is transmission failure, also including bad engineering quality and poor contact at BNC connector) Confidential and Proprietary Information of ZTE CORPORATION IZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE 2. General troubleshooting steps For other faults, it is recommended that you can use the fol- lowing troubleshooting steps: i. Check optical/electrical connection, fasten the loosen fiber/cable, and replace the damaged fiber and opti- cal/electrical modules. ii, Check if the air conditioner is running properly in the equip- ment room, the fan can work properly, and dummy module is inserted in the unconfigured slot. ili. If the fault remains after the steps above are performed, you can do the troubleshooting according to the details se tion. iv. If the fault remains, contact the hotline number. Customer Support Center Hotline: (+86-0755) 26770800, (#86)8008301118 HI Confidential and Proprietary Information of STE CORPORATIONChapter 1 Introduction to ZXSDR BS8800 GU360 ZXSDR BS8800 GU360 is an indoor macro BTS product with new platform. It uses the UTCA platform technology, SDR technology, and separated BBU & RRU architecture. ZXSDR BS8800 GU360 comprises of BBU(B8200), RRU, BS8800 cabinet (induding fan unit'and PDU). Where, RRU contains RU60/RSU60 and RUO2. RU6O/RSU60 module supports GSM/EDGE/enhanced EDGE and WCDMA/HSPA/HSPA+ protocols. RUO2 supports GSM/EDGE protocol, 858800 GU360 indoor macro BTS system composition is shown in Figure 1. A BS8800 cabinet can support up to two B8200s and six AU Trodules FIGURE 1 ZXSDR BS8800 GU360 STRUCTURE Cabling troughs Fan frame BU RRU POU Cooling frame ‘Confidential and Proprietary Information of STE CORPORATION 1=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 2 Confidential and Proprietary Information of STE CORPORATIONChapter 2 Fan Unit Alarm Probable Cause ‘The heat radiation is mainly implemented by fan unit, The fan unit and fan control board form the fan subrack, as shown in Figure 2. FIGURE 2 FAN SUBRACK Fan unit alarm prompts the fan fault. Table of Contents FCE Board Reports Application Monitoring Alarm (198084117) sescscssososeesevsssstenmssnyeseetenssvnnsenennstinensaeeeee Fan Alarm for BS8800 Macro-BTS Cabinet (198084075)... 4 FCE Board Reports Application Monitoring Alarm (1980841 17) = The communication fails between the board and active master board. = The board parameter configuration is wrong. ‘Confidential and Proprietary Information of STE CORPORATION 3ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Handling 1. check if the "Board communication link is interrupted Suggestion (198084123)" alarm occurs on the board. In the fault management interface, check if the "Board com- munication link is interrupted (198084123)" alarm occurs on the board. If any, solve the fault according to the relevant troubleshooting suggestions. check if the power of fan subrack is switched on or the power cable is properly connected 3. check if the monitoring cable between FCE and RSU is properly inserted or the cable is damaged 4. check if the board slot configured currently is compliant with the actual slot. If not, insert it into the proper slot. 5. check if the failed board is properly inserted and alarm disap~ pears. 6. check if the alarm disappears 2 minutes after resetting the failed board. Fan Alarm for BS8800 Macro-BTS Cabinet (198084075) Probable Cause The fan alarm is reported if the fan speed is too slow or the fan stops Handling 1. check if the cable to connect the fan is OK in the fan subrack, Suggestion such as disconnection, poor contact, or cable broken. The fan wiring is shown in Figure 3 FIGURE 3 FAN WIRING Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 2 Fan Unit Alacrn 2. check if the fan leaf is blocked or locked, leading to the slow speed or damage. 3. check if the control board is OK for the fan, change the fan plug or socket. If the fault is solved, the fault is caused by the socket and relevant devices on FCE board, and you shall replace the control board for the fan. ‘Confidential and Proprietary Information of ZTE CORPORATION 5=XSDR 858800 GU360 Quick Troubleshosting Guide TIE This page is intentionally blank, 5 Confidential and Proprietary Information of 2TE CORPORATIONChapter 3 B8200 Alarm Alarm Items Probable Cause Handling Suggestion Table of Contents CC Alar scvsssssvsssssorsosseeeeeseseeseeseessesinnisuitiiievavsvsvsevsevssssen 7 FS Alarm .o.scsssssssssssssssessesseseeseessesseisseisumiiniiinnieveseneene 3 UBPG Alarm c.scccsscssssossessersessesseessssseimemeiisiesversovionsenannenet 4 PM Alarm .....ssssssssessersessersererserssessnimnenninnierenee 2S SA Alarm .ccscssssssssssssosserserseiererserniienenniinisesea 2S Board Alarm ...csccscsssssessesseseesceseesssessnisessiieievivisvisenenennen QT, CC Alarm E1/T1 Link Alarms = E1/T1 remote receiving fault (198084024); = E1/T1 link loss of frame alarm (198084020); = PPP link disconnection alarm (198084034); = PPP link set unavailable alarm (198084035); = E1/T1 LOS (Loss Of Signal) alarm (198084019); = E1/T1 loss of call delineation alarm (198084021) = £1/T1 transmission link fails. (the probability for this case is high) = The clock source is not synchronized at two sides and the clock reference forms a loop. (the probability for this case is high) = PPP related configuration error at BTS or BSC side. (the prob- ability for this case is high) = The PPP software module is exceptional at remote or local side. (the probability for this case is low) = Remote or local equipment fails. (the probability for this case is very low) 1. check if there is slip code alarm at BSC side, that is, trunk slip (298000576) occurred in notification query. Check if the clock source setting is correct at SDR site (as shown in Figure 4), and check if the dock connection at BSC side is correct (the clock is lock at BSC side if the TRACE indicator is always ON on BSC CLKG/ICM board.) ‘Confidential and Proprietary Information of STE CORPORATION 7ZXSDR 859800 GU360 Quick Troubleshooting Guide TIE FIGURE 4 CHECK IF THE SETTING OF CLOCK REFERENCE SOURCE AT SITE 15 CORRECT Tynaueree. ee —— | a ee 2. Keep the consistent frame format at two ends of the line, It is the default multi-frame format at the SDR site, so the format of BSC frame shall be multi-frame. If the wiring at two ends is correct and the frame format is matched, the indicator flashes every a second at the proper interface on DTB board at BSC side. If the wiring is incorrect or frame format is unmached, the indicator is ON for a long time. The PCM configuration information is shown in Figure 5 on DTB board at BSC side. The PCM type shall be EUIP and the frame format shall be multi-frame format. FIGURE 5 PCM TYPE AND FRAME FORMAT ON DB BOARD AT BSC SIDE 8 Confidential and Proprietary Information of 2TE CORPORATIONTIER Chapter 3 88200 Alarm Meanwhile, the timeslot configuration shall be consistent, as shown in Figure 6 and Figure 7. FIGURE 6 HDLC TIMESLOT CONFIGURATION AT SITE fon Unk 08 Creve coat FIGURE 7 IPOVERE1 TIMESLOT CONFIGURAITON AT BSC SIDE se —_— peer rant crea PPP encapsulation type at BSC and SDR shall be consistent, such as PPP or ML-PPP. It is configured in p2p protocol for SDR side, as shown in Figure 8. ‘Confidential and Proprietary Information of ZTE CORPORATION 9ZXSDR 859800 GU360 Quick Troubleshooting Guide TIE FIGURE 8 PPP ENCAPSULATION TYPE CONFIGURED IN P2P ITEMS AT PPP encapsulation type and SDR IP address configured by PPP at BSC side, as shown in Figure 9. It is ML-PPP encapsulation type if MP sign is valid and BPP éncapsulation type If invalid, corresponding to the SDR side. Peer IP address is the IP ad- dress of the SDR site, FIGURE 9 PPP ENCAPSULATION TYPE AND SITE IP ADDRESS CONFIGURED BY PPP AT BSC SIDE 3. Loopback diagnosis, as shown in Figure 10. 10. Confidential and Proprietary Information of ZTE CORPORATIONTIE chapter 3 88200 Alarm FIGURE 10 LOOPBACK DIAGNOSIS i. DDF at BSC side does the BSC self-oop for failed E1 link (such as 2 in Figure 10), along with BBU self-loop (such as 3 in Figure 10). Ifthe fault at BSC side disappears but there is-afarmi at 8BU, itindicates the fault soures is not at BSC and transmission cable a & h, but at certain loop from BSC DDF to BBU (including the intermediate transmission equipment, transmission cable b, ¢, d, e, f, g, and remote equipment), and go to step b; if the BSC alarm still occurs, go to step c. ii. Do software loopback for BSC on intermediate transmission equipment (such as 4 in Figure 10), if BSC side has not alarm and 8BU side has alarm, it indicates it is not caused by transmission cable b & g fault. At this time, the user shall focus on the problems from intermediate transmission equipment to BBU equipment, and the ZTE staff can still do BSC & BBU selfloop (such as 5 in Figure 10) for failed £1 link on DDF to do further troubleshooting. If the alarm occurs at BSC, it indicates transmission cable b & g fails, the user shall focus on the inspection of this cable segment. Ifit is impossible to repair, the user can consider to replace the cable. ili, Do selfoop on RDTB backplane by using E1 self-loop cable (such as 1 in Figure 10), if the alarm disappears, itindicates itis caused by transmission cable a & h fault, the user shall focus on inspection of this cable segment. If it cannot be repaired, the user can replace it. If the alarm still occurs, it indicates it is caused by BSC fault, the user shall check the connection of board, backplane, and shelf backplane 4. Check the £1/T1 link at 8BU side, to keep the connection Proper, connector in good state, pins intact, and cable perfect. i, check if the SA board is inserted properly, ii, check if £1 connector is loosened. If yes, insert it again ili, check if the connector pins are intact, without any bent pin or broken pin. If any, replace the connector. iv. check if the £1/T1 transmission wiring is compliant with the project specification, without any external force. If any, replace the wiring, 5. Check the mode and impedance jumpers on the SA board (cor- responding to three mades and three jumper methods, such a5 £1 75 ohms, E1 120 ohms, and T1). For the negative end of twisted pair, it can not connect the protective ground. The jumper for impedance is XS. For descriptions about the jumpers on the SA board, refer to "SA jumper description" ‘Confidential and Proprietary Information of ZTE CORPORATION 11.ZXSDR 858900 GUIGO Quick Toubleshocting Guide TIE Probable Cause Handling Suggestion SCTP Disconnection Alarm (198084030) Local transmission configuration is wrong = The lower layer cannot communicate with peer side. = The configured port number conflicts. 1. In alarm management interface, check if relevant alarm oc~ curs. If any, handle it according to proper suggestions. Relevant alarms » E1/T1 LOS (Loss Of Signal) alarm (198084019) » E1/T1 link loss of frame (LOF) alarm (198084020) » E1/T1 loss of cell delineation alarm (198084021) » E1/T1 remote receiving fault (198084024) » PPP link disconnection alarm (198084034) > PPP link set unavailable alarm (198084035) » Ethernet loss of electrical (optical) signal alarm (198084271) Re-configure SCTP. In the SCTP configuration interface, delete this faulty SCTP and add SCTP, Where, the peer IP is BSC RPU IP and peer port number shall be consistent with that at peer side. Check if the alarm disappears after the configuration. For details, refer to Figure 11 and Figure 12, Where, remote port number is the Fradule number #14699 at site and remote IP address shall be that of peer RPU. 2B ‘Confidential and Proprietary Information of ZTE CORPORATION