ANNEXURE 1

Questionnaire Used
Name of the respondent ---------------------------------------------------------------------------------Address of the respondent -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Q 1. How would you rate the Proximity of Distribution Supply?

Ans:
1. Excellent 2. Very Good 3. Good 4. Average 5. Poor 6. Very
poor

Q 2. How would you rate the User friendliness of Distribution

Supply?
Ans:
1. Excellent
2. Very Good
3. Good
4. Average
5. Poor
6. Very poor

Q 3. How would you rate the Service Time of Distribution

Supply?
Ans:
1. Excellent
2. Very Good

3. Good
4. Average
5. Poor
6. Very poor

Q 4. How would you rate the Quality of Service by Distribution

Supply?
Ans:
1. Excellent
2. Very Good
3. Good
4. Average
5. Poor
6. Very poor

Q 5. How would you rate the overall satisfaction level Reitzel

Product?
Ans:
1. Excellent
2. Very Good

3. Good
4. Average
5. Poor
6. Very poor

Q 6. According to you which is the most important factor while

using Reitzel product?
Ans:
1. Price
2. Quality
3. Distribution Service
4. Durability of Long Life
5. Others

Q 7. According to you which is the most Price effective Brand?

Ans:
1. Hugo Reitzel
2. Delmonte
3. American Garden
4. Mexirico
5. Koeleman

Q 8. If you are a Reitzel User?

Ans:
1. Yes
2. No

Q 9. If not a Reitzel Customer will you like to switch to Reitzel

Products?
Ans:
1. Yes
2. No
3. Cant Say

Q 10. How would you rate the Quality of Reitzel Product?

Ans:
1. Excellent
2. Very Good
3. Good
4. Average
5. Poor
6. Very poor

Q 11. How would rate the availability of Reitzel product in the

market?
Ans:
1. Excellent

2. Very Good
3. Good
4. Average
5. Poor
6. Very poor

Q 12.According to you what are the main problems going for

Reitzel products?
Ans:
1. Lack of Promotion Activities
2. Lack of Product Awareness
3. Quality of Product
4. Price of Product
5. Distribution Supply of Product
6. Availability of Product
7. Demand of the product
8. Others