EEE 8 Reporting: Resourcos and Trond Analyte Maximum Resource Consumption of the Hardware ‘Trend Analysis (weekly basis) ~ System Activity (dialog steps / users) + Response Times (database performance / system performance) «System Operations (dumps, update errors, transports) + Hardware Capacity (CPU load) 1m Inthe trend analysis always the last 12 weoks back from the latest EWA are ‘evaluated, ths is independent of the scheduling interval (monthiy/weekly) of the SLR, ~Accounting Profile 1. Define accounting profiles and assign users in SUO1 (Logon Data | Accounting Number). |. Find the Settlement Statistics in STO3N (Expert Mode | Analysis Views | Settlement Statistics) 3. Find the Accounting Profile inthe SL Reporting. ‘= The ‘accounting number” is a string, which indicates the “accounting group” '= The accounting profile isa functionality, which Is designed 'o create an overview for different user groups ofthe folowing values: “@ Number of Dialog Stops {© Teal Rosponse Time(s] «Average Response Time [ms] # Total PU Time(s} . Average CPUTim rs] ¢ Tot 08 Times) 1 sverage 08 Ti ms] |¢ Tota GU Tine a) verage GUI Tine rs]E SL Reporting: Trend Analysis Trend Analysis |The ..Trend Analysis" includes miscellaneous graphical | everviews based on the data of several weeks: [+ System Activity + Response Times {System Operations + Hardw ‘8 In the trond analysis always the last 12 weoks back from the latest EWA are ‘evaluated, this is independent ofthe scheduling interval (monthiylweekly) of the SLR.E SL Reporting: Dump Statistics and Update Errors ABAP Dumps - Update Errors | ABAP Dumps + Update Errors 1 It could be important to be able to see trends regarding the number of ABAP ‘Short dumps and Update errors. Especially aftor tho impor of new development ‘changes in customizing, applying support packages or performing full upgrades it ‘can come to an increasad number of dumps and update errors, "= Using the SL reports you are able to see such irregularities at a vary early stage, aFEE & Reporting: Franspors ‘Transports | |S Transported Objects + Transported Programs + Transported Tables 1m As described on the previous page the import of new functionalities can be very ‘rica regarding the system stably. Also this SL report helps you to analyze problems and to be able to see dependencies between events and problems in your system.BEE fst Pocessng ot Savice Lave pars ‘= Once the SL Report is defined and saved its automaticaly scheduled on a \wekly basis par default, Like on an EWA Report you now have the possibility to ‘open the wizard, using the edit button, to post process the SL report result. 1 Post processing means accessing the detailed view to analyze the problems ‘mote in detail and, # necessary, 10 define actions using the action list. In here you can specify who, what and when an action has to take place to fix the problem found.BEE check theater: Post rrocesing of EW ators 18 The table lists all alors that have been raised in the last EaryWatch Alert sessions. To ensure that all alerts willbe processed, itis necessary to define a responsible person for each alert '= Ploase ontor the name of tho responsible person into the corresponding column of the table. Check the box "Processed if the problem is already solved or specty the time limit in which the alert will be processed. Itis not possible to change the state of an alert without naming a responsible person,‘ost Processing E Service Level Reportin: 1 Instead of clicking the MS Word icon to generate a Word report you can also click on the report nam itself to display tho report as HTML report. Within here {you can then you the ,E-Mail" link to send the report as e-mail to any recipient. ‘Therelore sapconnect (transaction SCOT) has to be se! up frst.@ EE &4° scistion manager inogration Sconaros Sending Service Reports via EMall ‘SAP Solution Manager provides a functionally of automatically Sending of Service Reports. This is especially of interest for EarlyWaten Alert and Service Level Reports. Automatic Sending of Service Level Reports: Service Level Reports can be sent automatically after generation. 1 Format: Compressed HTML (CHM) 1 Receiver: List of EMaiL-Addresses 1 Select from menu: “Edit > Automatic E-Mail Transmission’ = <¢ Ww a 1 Instead of sending a report manually as described on the pages before, you can also send the reports automatically. The recipient ist can be defined using the path specified above. 28You fe now able to: Describe Service Level Management and possible Service Level Agreements and it’s reporting. Design Service Level Reporting for your own purposes. ‘Setup the Service Level Reporting in the SAP Solution Manager. Carry out the post processing of Service Level Reports. Er | 8Additional Information More information about high availabili service.sap.com/ha More information about EarlyWatch Alert service.sap.com/ewa More information about CCMS details service.sap.com/monitori Documentation Service Level Management www.nextsim.org, “0