- )(

E S

I T

5 4 3 2 1
The origin of ISO

1.

The principles of QMS

2.

The difference between

9000,9001,9004
The difference between
9000,14000,18000
exclusion 9001

3.

Mandatory procedures

6.

Mandatory records

7.

Relation between 9001 and the

environment
Relation between 9001 and health
and safety
The dust bin clause

8.

4.
5.

9.
10.

Processes requirements in 9001

HR requirements in 9001
Product realization requirements in
9001
MM&I requirements in 9001
Validation vs. Verification
Effectiveness vs. Efficiency
Outsourcing in 9001
IT in 9001
RADAR
Internal auditing skills
=
) (
( 5) ( 1)

T-Trainee I- Implementer S
. Specialist E Expert

11.
12.
13.
14.
15.
16.
17.
18.
19.
20.