Any Warranty Rejection

Wrong Judgment / Not Adhering to the Policy / Mis

Communications thru tag/ Excel File/ Checklists etc.

Leads to loss--
Subject: Rejection of Horn

• Bracket position altered.

• Cap Nut Missing
• Bracket Missing
Rejected due to Center Nut is Opened & the bracket position is disturbed.

YOUR PART RECEVIED WITH PART WITH ORIGINAL

CHANGED ORITANTAION ORINTATAION OF BRACKET
WITH REPECT TO TERMINAL W.R.T.TERMINAL

TERMINAL
 The Nut Cap is Missing / Disturbed

YOUR SAMPLE RECEVED REFERANCE WITH NUT CAP

SHOWING NUT CAP MISSING
 The bracket of the Horn claimed is Missing

YOUR PART RECIVED FOR YOUR REFERANCE

WITHOUT MOUNTING PART WITH MOUNTING
BRACKET BRACKET
 • Bracket position altered. What is the need to alter?
• Cap Nut Missing- How ?
• Bracket Missing – How & Why ?
The customer complains :-Horn is Slow Or Distorted Or Not Working

Either the technician need to adjust the Horn or to Replace

Now the question comes- Why………???

 The Bracket Position is altered ?
 Cap Nut Missing…?
 Bracket Missing….?

& CLAIMED IN WARRANTY

Anticipating answer from SA trained at DDC in SADP & Warranty

in charges from All BHJH
Answer is not Anticipated & accepted…..

1. RSO/ Yes forced us to claim.

2. Customer paid the Cost of Horn & on doubt claimed, if
accepted the money shall be refunded.
3. We do not know that horn should not be disturbed
except the horn adjustment with proper screw driver,
that the seal is only pierced.