Qualifications Recent graduate from an accredited Public Relations program Acquired customer service expertise as a team leader by quickly and efficiently serving hundreds of customers Attained time management skills by attending school full time and working 25 hours a week Experience creating and designing a media kit Experience conducting qualitative and quantitative research Developed writing skills through college coursework Knowledgeable in AP Style Writing Proficient in Microsoft Office Beginning Web Page Design skills Social Media expert Achievements Customer service awards Member of the academic club, Public Relations Student Society of America (PRSSA) Promoted to team leader Created an in-depth research report addressing attendance issues in PRSSA Attained 60 hours of service at Lee University Education LEE UNIVERSITY, Cleveland, TN Expected Graduation: May 2014 Bachelor of Arts in Public Relations GPA: 3.6 Degree accredited by CEPR (Certification in Education for Public Relations) Significant Courses: Innovations of Social Media, Media Research, Media Law, Planning and Management, Beginning Web Page Design Experience HABITAT FOR HUMANITY, Cleveland, TN Volunteer Services Intern, 04/2014 08/2014 Scheduled volunteers for worksites Recruited new volunteers Wrote and designed promotional material Planned fund-raising events Collaborated with donors, volunteers and sponsors CHICK FIL-A, Cleveland, TN Team Leader, 12/2012 Present Provide guests with superior service Train new team members Manage team members Assign and delegate tasks to team members Experienced in drive through and front counter Count and distribute money CHICK FIL-A, Jackson, TN Team Member, 07/2011 12/2012 Provided guests with superior service at one of the states busiest stores Operated drive-thru headset during rush hours Managed cash drawer