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Injecting competition into service delivery.

As we all know, there are many advantages of


completion. Here are some advantages
ofcompetition:
1.
Competition forces public (or private) monopolies to
respond to the needs of theircustomers.

Example (Case Study):


The Postal Service is inefficient, and its also
unresponsive. In 1973 it tried, unsuccessfully, to
suppress the privatecourier services

even though it was not willing to offer same day


serviceitself. Competition has forced drastic has
forced drastic improvements insome areas,
such as express mail.

While the Federal Express and UPS have


produced a constant stream ofinnovation, earne

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