Section A

SPOKEN BUSINESS COMMUNICATION (SBC)

Situations for Session #4 Influence and Persuasion
A3
You are the head of Human resource department of Xion Ltd. It has been found that
a lot of employees smoke which not only harms their health but also wastes a lot of
productive time. Craft a persuasive role play showing interaction with the group of
employees.
A6
You are the head of ISRO. Your team has undertaken the Mars Mission to launch
Mangalyaan into the Mars orbit. Contrary to the team members who wish to
source the resources from countries abroad, you wish to make the equipment in
India. Enact a roleplay to showcase persuasive techniques.
A8
You are the Head of Operations of Sherill leather company. You wish to start a
manufacturing unit in an area where a major river flows. Due to increasing pollution,
it is getting difficult to get a green clearance. Strike a persuasive conversation with
the concerned ministry for the same.
A9
Read the following article provided in the course material:

Rinke, Wolf J. How to persuade and impress people . Retrieved on August 22, 2014 from
http://www.winstonbrill.com/bril001/html/article_index/articles/551-600/article554_body.html
Discuss the reading with the use of PPT. You may want to discuss/present points through use of
short plays created by your group

A7
Read the following article provided in the course material:

Cialdini, Robert. (2013).The uses (and Abuses) of influence. Harvard Business Review.
Retrieved on August 22, 2014 from http://hbr.org/2013/07/the-uses-and-abuses-of-influence/ar/1
Discuss the reading with the use of PPT. You may want to discuss/present points through use of
short plays created by your group

Section A